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    Ndana: Contact No.: +918171099444

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    Vandana Aahirwar has over 7 years of experience in banking operations, branch administration, audits, and team management. She currently works as a Senior Executive of Operations and Administration at SBI Life Insurance, where her responsibilities include coordinating with sales teams, maintaining records and ensuring compliance, managing vendors and petty cash, and training insurance agents. Prior to her current role, she held positions at SBI Life Insurance and other companies in Meerut, India. Vandana holds a Master's degree in Chemistry and has undergone various trainings in leadership, customer service, and team building. She is proficient in MS Office and has strong communication and problem-solving skills.

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    Ndana: Contact No.: +918171099444

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    Vandana Aahirwar has over 7 years of experience in banking operations, branch administration, audits, and team management. She currently works as a Senior Executive of Operations and Administration at SBI Life Insurance, where her responsibilities include coordinating with sales teams, maintaining records and ensuring compliance, managing vendors and petty cash, and training insurance agents. Prior to her current role, she held positions at SBI Life Insurance and other companies in Meerut, India. Vandana holds a Master's degree in Chemistry and has undergone various trainings in leadership, customer service, and team building. She is proficient in MS Office and has strong communication and problem-solving skills.

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    Vandana Aahirwar has over 7 years of experience in banking operations, branch administration, audits, and team management. She currently works as a Senior Executive of Operations and Administration at SBI Life Insurance, where her responsibilities include coordinating with sales teams, maintaining records and ensuring compliance, managing vendors and petty cash, and training insurance agents. Prior to her current role, she held positions at SBI Life Insurance and other companies in Meerut, India. Vandana holds a Master's degree in Chemistry and has undergone various trainings in leadership, customer service, and team building. She is proficient in MS Office and has strong communication and problem-solving skills.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    150 views2 pages

    Ndana: Contact No.: +918171099444

    Uploaded by

    alokmba
    Vandana Aahirwar has over 7 years of experience in banking operations, branch administration, audits, and team management. She currently works as a Senior Executive of Operations and Administration at SBI Life Insurance, where her responsibilities include coordinating with sales teams, maintaining records and ensuring compliance, managing vendors and petty cash, and training insurance agents. Prior to her current role, she held positions at SBI Life Insurance and other companies in Meerut, India. Vandana holds a Master's degree in Chemistry and has undergone various trainings in leadership, customer service, and team building. She is proficient in MS Office and has strong communication and problem-solving skills.

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    of 2

    NDANA

    Contact No.: +918171099444

    E-Mail: vandana.aahirwar@gmail.com

    PROFESSIONAL SNAPSHOT
    A result oriented professional with over 7 years experience in Banking Operations, Branch Administration,
    Audits and Team Management.
    Presently working with SBI Life Insurance Co. Ltd. As Sr. Executive operation & Admin
    Deft in handling & managing Banking Functions, Business Development & Client Servicing to facilitate product
    improvement & contribute towards the growth of an organisation.
    Handling the petty cash & vendor bills
    Proficient in ensuring maintenance of proper records as per the audit requirements & documenting of all high
    risk areas & identifying the improvement areas.
    Excellent relationship building & interpersonal skills, problem solving organizational abilities, posses a flexible
    & detail oriented attitude.
    AREAS OF EXPERTISE
    Branch Operations:
    Ensuring maintenance of proper records as per the audit requirements & managing & attending to Auditors
    Queries & Audit Compliance as per the Branch requirements for the smooth flow of operations
    Ensuring maintenance of proper vendor bills record & timely payment have done.
    Managing the overall functioning of processes, identifying improvement areas & implementing adequate
    measures to maximise customer satisfaction level.
    Mataintaing of petty cash
    Mataining of vendor bills & other requirements.
    Conduct IA training & exam through IRDA.I

    Auditing:
    Managing entire spectrum of audit activities right from defining the scope of the audit assignment to the
    finalization of the audit and preparation of final reports.
    Coordinating with auditors in conducting Internal / Statutory, preparing Audit Reports and implementing
    recommendations, if any.
    Ensuring compliance to the govt. rules and regulations as defined by statutory authorities viz. RBI, Income Tax
    dept, Sales Tax, Customs and Excise department etc. for filing returns.
    Customer Relationship Management:
    Identifying and networking with prospective clients with the help of the sales team, generating business from
    existing accounts and achieving profitability and increased sales growth & interacting customers to enhance
    further business development.
    Building and maintaining healthy business relations with clients, ensuring high customer satisfaction metrics
    by achieving delivery & service quality norms
    Managing good relationship with vendor & payment timely
    Team Management:
    Leading, managing & monitoring the performance of team members to ensure efficiency in banking operations
    and meeting of individual & group targets.
    Encouraging team members towards better productivity & inculcating a team spirit that fosters business excellence.

    CAREER SCAN
    Since Aug14

    SBI Life Insurance Co. Ltd., Meerut

    Sr.Executive Operation & Admin. Utility

    Key Deliverables:
    Regularly coordinating with the sales team for resolving pending cases.
    Steering branch operations & other processing activities in Centre-Delhi and Mumbai Head Office
    Maintaining petty cash
    Imparting training to IAs and Team Members on insurance against loan cases and also about various
    operational procedures like form Filling, Basic Underwriting & Customer Service (Queries & Issues).
    Instrumental in implementing processes and controls in the branch across all functions as per respective
    function SOP and is also ensuring that these norms are being followed.
    Properly Maintained all vendor bill record & vendor Payments
    Vendor Creation
    Petty cash
    All follow up admin related which is required.
    Conduct IAs training & Exam.

    Major Attainments:
    Achieved 100 % Accuracy in implementing the SOP (Standard Operating procedures) in daily workflow.
    PREVIOUS ASSIGNMENTS
    Sep o7 to Aug 14
    Jan07 to Aug07
    Aug06 to Jan07

    Sbi Life Insurance Co. Ltd


    Vishu Ad Tech, Meerut
    PC Management Systems Pvt. Ltd., Meerut

    Executive Bancassurance
    Office Coordinator & Admin.
    Office Coordinator

    ACADEMIA
    Licentiate from Insurance Institute of India
    M.Sc. (Chemistry) from Chaudhary Charan Singh University, Meerut, in 2003.
    B.Sc. from Chaudhary Charan Singh University, Meerut in 2000.
    IT QUALIFICATION
    Successfully completed 6 Months Diploma in Computer Applications.
    IT SKILLS
    Well versed with:
    MS Office Tools (Word/ Excel/ PowerPoint)
    Internet Applications & E-Mail
    TRAININGS ATTENDED
    Service Plus- The key learning was the process to deliver the best to the customer to have more delighted customers.
    Team Building: Learnt benefits of working in a Group and other Group Behavioural.
    Attended Leadership Accelerator Programme where it was aimed at Achieving Results, Aligning Strategies,
    Facilitating Change and Innovation, Empowerment & Development of People.
    PERSONAL DOSSIER
    Date of Birth
    Address
    Languages Known

    :
    :
    :

    20th August, 1979


    House No. 777, Sector-3, Jagrati Vihar, Meerut-250004, Uttar Pradesh
    English & Hindi

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