7 Secrets E-Book

7 Secrets the Healthiest Project-driven
Organizations Know* That You May Not

How to Access Reliable Information to Control Costs, Create
Accountability, and Make Critical Decisions with Confidence
*and consistently implement
2009 Michael Camp
Industry Focus: Architecture, Engineering, Research, Software/IT, Professional Services, MTO Manufacturing, Construction
Thank you
Thanks goes to David Meerman Scott whose book, World Wide Rave, inspired me to
write this ebook. You can learn more about David and the books he has written at
www.webinknow.com.
Special thanks to Jered Cady of Synergy Business Solutions for his support and valuable
input. I could not have written this ebook without Jereds expertise and insight into how best
to help project-driven organizations with their project accounting and management. To learn
more about Synergy, visit www.synergybusiness.com or project accounting resources.
The ebook is available for free by visiting www.synergybusiness.com/7secrets
Copyright holder is licensing this ebook under the Creative Commons License,
Attribution No Derivatives 3.0.
Im happy to permit free redistribution of this ebook, commercial and non-commercial, as
long as it is passed along unchanged and in whole, and Im credited for its creation.
Please feel free to post this ebook on your blog or web site
and email it to whoever you believe would benefit from reading it.
PS - If you really like 7 Secrets the Healthiest Project-driven Organizations Know That You
May Not, send it to as many people as possible.
Seven Secrets the Healthiest Project-driven Organizations Know That You May Not
Copyright 2009 Michael Camp
Table of Contents
Summary..............................................................................................................................................4
Welcome to Your World..............................................................................................................................5
SECRET #1 - Use tools designed for the job.......................................................................................6
SECRET #2 - Enable stakeholders to use the tool most appropriate to their experience....7
SECRET #3 - Set up your tools and people to draw on the same set of data...........................8
SECRET #4 - Ensure that all your tools are integrated.................................................................11
SECRET #5 - Create role-based visibility for all your stakeholders.........................................13
SECRET #6 - Insist on a highly flexible set of tools........................................................................16
SECRET #7 - Dont allow short-term costs to prevent long-term gains..................................18
Your World Transformed..........................................................................................................................20
Take the Next Step....................................................................................................................................21
Tell Your World............................................................................................................................................22
About the Author........................................................................................................................................23
Summary
Project-driven organizations need reliable information and tight control over their projects to
mitigate risk and maximize profitability. Without it, job costing, project bidding, allocation of resources, materials management, accountability, cash flow, reporting, compliance controls, confident
decision-making, and a companys ability to grow all suffer.
This ebook divulges seven secrets healthy organizations use to develop open access to accurate, realtime, and highly usable information that vastly improves the above-listed aspects of project-driven
companies. It includes specific relevant examples related to each secret.
The seven secrets arent long-hidden mystical wisdom. In some cases they are common knowledge.
The healthiest project-driven companies take each of them seriously and act on them on a consistent basis. By applying the principals and following the examples found in this ebook, you can
develop a plan to streamline your project operations and boost your employees productivity, effectiveness, and morale.
Once you digest the seven secrets, consider the opportunities I offer at the end of the ebook to
evaluate how to act on what you have learned.
Welcome to Your World

Its tough. But someone has to do it.
Some people have to live with the complexities of a project-driven organization without the tools they
need. Or do they? Could this be you? Is your world fashioned by a combination of these irritating scenarios that make you want to pull your hair out?
The information you

get from accounting
is unreliable because
they pull from disparate systems that
dont match and are
difficult to reconcile
and consolidate.
Project managers and accounting cant agree on true project costs, so your bidding suffers.
Your margins are so tight that youre concerned for the risk involved in certain projects.
You cant be sure the ones you do take are profitable.
The information you get from accounting is unreliable because they pull from disparate systems
that dont match and are difficult to reconcile and consolidate.
Tracking progress of projects is hard due to unsophisticated software; its difficult to determine
when and where to allocate resources.
It can take a month to get invoices out, so your cash flow suffers.
Heaven forbid if you get audited or have ongoing compliance issues. Getting information for yourself is hard enough, let alone for someone looking over your shoulder.
When you need a report, you dont know which departments numbers are most accurate. After you
roll the dice (rock, paper, scissors works too), it takes forever trying to create the report you want.
Youre hamstrung on critical decisions. It takes so long to get reliable data (youre still not sure its
accurate), when you do, the window of opportunity has passed.
At the end of the day, one or more of these keeps you up at night. Wouldnt it be nice to have some
peace of mind about your projects and business? The truth is, you dont have to do it this way. Theres
a way out. Make a commitment to implement the following seven secrets.
SECRET #1:
Use tools designed for the job.

My woodshop teacher always told us, Use the right tool for the job. Not one that might do it, but one
designed for the task. After someone broke a screwdriver trying to hammer it like a chisel, we got it.
This is also true for your business tools. You must choose toolsmachines, equipment, technology,
and softwarethat fit your needs. For instance, architects and engineers choose a measuring device
that fits their taskeither one that measures floor plans (architects scale) or one that measures longer
distances (engineers scale). They also choose a CAD program that handles the complexity of their
projects and gives them the control they need. It seems simple enough.
The trouble comes when decision makers choose tools that might do a task, but in the end, they dont
measure up or they breakor the people using them breakbecause the tool isnt designed for the
job. Only after people and tasks suffer does the decision maker get it.
The trouble comes

when decision makers choose tools that
might do a task, but
in the end, they dont
measure up or they
breakor the people
using them breakbecause the tool isnt
designed for the job.
A project-driven companys accounting tools is a good example. Low-end proprietary accounting

software solutions arent designed for the complexities of project-driven operations. They eventually
break. Core modules of some mid-market accounting packages may handle large numbers of complex
projects, but its non-core modules and lack of integration make it incapable of effectively handling
practices such as revised budgets, project hierarchies, task structures, cross-organizational reporting,
advanced payroll, remote access, and aiding project management. Ultimately, the people using them
tend to break.
High-end Enterprise Resource Planning (ERP) packages often require expensive configuration and
customization to meet the demands of project organizations. A vertical accounting packageone
designed for a particular project-driven industryis ideal, yet there still may be problems integrating
that system with a companys existing, more-familiar software tools even with extensive training. In the
end, it is not uncommon that something or someone breaks.
This is why the right accounting tool for the project job is usually a tool that easily integrates with
the other software tools your people already use and with which they are already familiar.
SECRET #2:
Enable stakeholders to use the tool

most appropriate to their experience
Recently my son and I built a deck on our house. Well, actually, my son did most of the work. He
used to work for a contractor and Im not exactly known as Mr. Fix It. When we got to cutting
boards, I pulled out my old hand-held circular saw.
Oh, this is your saw? he asked. This will be difficult to use. I had a sidewinder saw, and he
was used to a worm or hypoid drive that delivers more power and torque, resulting in a much
faster and easier cut. He grumbled through the cutting portion of the job.
Executives, project
managers, and office
workers dont need to
learn a new unfamiliar
accounting program
to find real-time data,
enter it, report on it, or
send out updates.
Both tools were designed for the job, but one tool fit the experience of the worker better than the
other. Software tools are also like that. When an organization takes away the tool people are used to
and says, Here, learn this new tool, people often grumble.
The answer is to ensure that all your software toolsaccounting, project management, financial
reporting, spreadsheets, email, web portals, office productivity, CRMcan be tied together and
utilized to perform key tasks. Then people use the tool they are most familiar with to enter or access data. For instance, executives, project managers, and office workers wont need to learn a new
unfamiliar accounting program to find real-time data, enter it, report on it, or send out updates.
Programs like Microsoft Outlook, Excel, Project, and Web Portals can all be used for tasks related
to project management and accounting.
The outcome is improved efficiency, productivity, and employee morale.
SECRET #3:
Set up your tools and people to draw

on the same set of data
Most of the project-focused organizations I talk to express the need to have confidence in their
numbers. I need reliable, real-time information to make critical decisions, is a common concern I
hear.
When such companies have disparate systems from different departments, they cant tell which
numbers are the most reliable and up-to-date. They live with islands of isolated data that are almost
impossible to manage. Since the interpretation of that data is very subjective, department heads
might as well arm wrestle over which data is accurate.
How can your people

be truly accountable
for project estimating,
budgeting, staffing,
scheduling, management, and decision
making without timely
and accurate data at
their disposal?
Drawing on the same set of data that is accessible by all is essential to quickly getting real-time accurate information into the hands of executives, controllers, and project managers. How can your
people be truly accountable for project estimating, budgeting, staffing, scheduling, management, and
crucial decision making without timely and reliable data at their disposal (based on what is happening now, not what happened weeks ago)?
A central, secure database solves this problem. For small-to-midsize companies, there are other
options to accomplish this besides an expensive ERP system.
Not only will this ensure the most dependable information is made available to all, it gives you the
ability to tie together your accounting software and other software tools that are familiar to your
people.
SECRET #3:
Set up your tools and people to draw on the same set of data
The Traditional Scenario
In many organizations, project managers and accounting departments are using business software
that doesnt draw on the same data set (or if it does, some software tools lack functional depth), and
data becomes isolated and unmanageable. Project and financial managers run in circles trying to procure and distribute information to and from all stakeholders.
SECRET #3:
Set up your tools and people to draw on the same set of data
A More Effective Scenario
Healthy, project-driven organizations set up all their tools and people to have equal access to one
central database so no one has to run in circles. Access to real-time data can be anytime-anywhere
and is a foundation for the integration of multiple technologies (including software your people
already use) and collaboration among major stakeholders.
10
SECRET #4:
Ensure that all your tools are

integrated
Once all your software tools and people draw on one set of secure data, they are now able to truly
integrate and talk to each other. You can build one seamless solution.
I regularly hear stories from clients who struggle with non-integrated systems. With the lack of
integration, we had project data silos and management blind spots, said an IT Director of an architectural firm. Visibility of critical data by staff memberslet alone holding them accountable to
project staffing, scheduling, and budgetingwas virtually impossible.
Without fundamental integration of accounting, project management, and time and billing, we had
poorly managed projects, a lack of control, and non-existent cash reconciliations, said a Controller of a health science consulting and research firm. We
needed the automatic processes that integration brings to
improve invoicing, cash management, the tracking of labor
Duplicate and excesand expenses, and project profitability.
Duplicate and excessive data entry is a common symptom of
a non-integrated system. The solution to these problems is
to get the different tools to automatically talk to each other
the first time data is entered and enable a variety of tools to
access the data.
sive data entry is a

common symptom of a
non-integrated system.
The solution to these
problems is to get the
different tools to automatically talk to each
other the first time
data is entered and enable a variety of tools
to access the data.
11
Ensure that all your tools are integrated
SECRET #4:
The new software

integration has transformed our morale
and confidence. We
now produce status
reports in days rather
than weeks, invoices
within a week rather
than up to four weeks,
and have cut the average payment of bills by
three weeks.
Kevin Sullivan,
Controller,
Vista Engineering Technologies
Do you think the idea of a seamless solution is pie in the sky? Well, think again. Here are just a few
ways it can happen. Imagine these scenarios applied to your business:
No more duplicate data entry or access. The data you create in one application automatically
passes to others. When project managers create a project in their tool of choice, that information
immediately flows to the accounting software and vice versa. Accounting staff have the same
flexibility. Projects can be initiated and updated in more than one program. In addition, customer
information is integrated into project and financial tools and is one click away.
No more lack of confidence in information. You ensure a uniform version of information

across your company. One interactive information tool draws all operational and financial data
(projects, business development, inventory, customers, accruals, revenues, budgets, and more)
together from various other tools whose data is housed in one unified database. No more arm
wrestling. You can make critical strategic decisions with confidence.
No more fretting about time and effort to produce and distribute in-depth reports. You
incorporate a technology that enhances a tool you already use (Microsoft Excel) to stay in sync
with your accounting system. It allows quick and easy report creation, flexible formatting, and
delivery to users anywhere throughout your organization for review, analysis, or decision support.
No more hassles collaborating and sharing documents. You set up a collaborative tool that
enables your users to coordinate calendars, organize documents, and receive important notifications with ability to set role-based document controls. Users can manage their documents within
a program they already use (Microsoft Office).
No more wasted time with inventory control. You use a bar-code-based tool to record inventory issues and counts, which reflects automatically in the balance sheet.
12
SECRET #5:
Create role-based visibility for all your

stakeholders
These requests are driving me crazy, a controller at an engineering firm complained after talking
to a project manager on the phone. Why does everything have to be routed through me?
Why, indeed?
Unfortunately, this scenario is all too common. Companies get completely bogged down with an
endless stream of routine tasks and ongoing requests for information because only a handful of
people have visibility and access to the data.
Do these issues and complaints sound familiar to you?
Companies get completely bogged down

with an endless
stream of routine
tasks and ongoing
requests for information because only a
handful of people have
visibility and access to
the data.
Timecard entry, expense reports, and database queries take an inordinate amount of time and
paperwork.
The flow of routine requests from employees for business facts and custom reports burns out
your accounting staff.
Customers, suppliers, and other partners are pining for payment data, project status, and
inventory levels.
Teamwork is difficult to foster when its so cumbersome to share information.
Project managers, field managers, and executives cant easily find project and profitability data or
analyze performance to make informed business decisions.
Something has to give.
13
Create role-based visibility for all your stakeholders
SECRET #5:
And something will give unless you implement the fifth secret. Heres how it works:
Using a web-based
portal opens up the
flow of useful business
information to general
employees, managers,
executives, customers,
suppliers, and other
partners and frees up
valuable resources in
IT, accounting, and
support departments.
You must align the right information with the right individual. The way to do that is to add a webbased portal tool to your system that draws on your one database and integrates with the other tools
you already use.
Using a web-based tool opens up the flow of meaningful business informationanytime, anywhereto general employees, managers, executives, customers, suppliers, and other partners and will free
up valuable resources in your IT, accounting, and support departments.
But its not an uncontrolled flow. Choose a tool that enables you to assign role-based privileges to information, so data stays secure and each stakeholder has access only to the data appropriate to them.
Here are the benefits and some of the strategic value you will receive:
You eliminate the hassle of common tasks and requests: HR tasks, and more, can be done
online; employees enter time cards with automatic routing for approval. You create an employee
and manager self-service culture as stakeholders view, change, approve, and evaluate information.
No more of those pesky requests for business facts, custom reports, etc.
Teamwork is fostered with information-sharing and collaboration tools: Deploy one web
portal site and enable employees to work together on documents and store, share, and edit common Microsoft Word and Excel files. Choose a tool that allows you to create and execute version
control and workflow rules.
Project and Field Managers gain free access to project and profitability data: Take your
project and accounting data that is already integrated and link it to the web-based portal for realtime access to pertinent data.
14
SECRET #5:
Create role-based visibility for all your stakeholders
Executives get free access to business metrics: Create individual key performance indicators for each executive, depending on their area of responsibility that can be kept current. When
conditions change, their view is refreshed and information remains accurate. Choose a tool that
enables them to drill down and expose the underlying causes of problematic conditions.
You can share information with customers, suppliers, and other partners: Even stakeholders outside your company can have secure, appropriate access to the business information they
want to see, e.g., payment data, order status, and invoice information.
What are Key Performance Indicators (KPIs)?

KPIs are various measurements that indicate how your
business is performing over time. They include total billings, project profitability, current ratio, quick ratio,
debt-to-equity ratio, and other metrics.
A good visibility tool will allow you to create alerts, triggered by criteria that you set, so you can spot problematic
trends before they are full-blown and then respond
accordingly.
15
SECRET #6:
Insist on a highly flexible set of tools

You can have the most high-powered set of tools in the world, but inevitably they wont meet every
business need you haveunless your toolbox (your software/IT system) is highly flexible. And even
then, some robust ERP systems, although flexible, require expensive configuration and customization to fit specific business requirements.
One answer is to deploy a set of toolsa systemthat
is highly configurable and has the ability to integrate with
third-party products and is supported by an implementing
partner who (1) has deep system/product knowledge and
expertise, (2) uses the same system within their own organization, and (3) also supports an extensive list of pre-integrated, third-party products. This will virtually eliminate
any need for customization.*
A flexible system can:
Adapt to your business requirements - Maximizes

your ability to have a system that is closely aligned to
your existing business processes.
Create custom reports - Without customizing your

system, it gives you ability to easily customize reporting
to meet specific business needs. These could include
customized work-in-progress reports, job-cost overviews, budget-variance reports, revenue reports, and
many more.
One morning, an
insurance auditor was
in the office, looking
for some information
that was not on a standard report. I was able
to adjust an existing
report to find the right
information, publish the
report, export the data
to Office Excel, and
send it as an e-mail to
the auditor. The entire
process took less than
five minutes.
John Wheeler
Controller
Alpha Development
16
SECRET #6:
Insist on a highly flexible set of tools
Integrate with other products - Allows you to take advantage of third-party tools that integrate with your system, such as a project management dashboard, a document management
module, an audit utility that assists with Sarbanes-Oxley compliance, a corporate tax module, a
barcode-based inventory control tool, and more.
A flexible partner:
Puts industry-specific expertise at your finger tips - They know your industry well, have
deep domain expertise, and already support a long list of pre-integrated third-party software.
*Configurations of a system do not require programming, the changes they make are predictable, and they are usually guaranteed to
survive upgrades to software. Customizations do require programming and changes are not predictable; they typically need extensive
testing and are not guaranteed to survive upgrades; they must be re-implemented.
17
SECRET #7:
Dont allow short-term costs to

prevent long-term gains
The seventh secret is to focus on the long-term gains of acquiring integrated, flexible, and projectorganization-specific software and technology tools, rather than to overly focus on short-term cost
to the company.
Undoubtedly, the initial price of software is an important consideration, but more critical is the
long-term gains derived, potential future savings and ROI, and whether it and the partner you
choose can deliver strategic value to your organization. To save money on short-term cost to the
detriment of reaching your goals is shortchanging your company and your employees.
Second-time buyers say the product and the partner are more important than price
Undoubtedly, the
initial price of software
is an important consideration but more
critical is the long-term
gains derived, potential
future savings and ROI,
and whether it and the
partner you choose can
deliver strategic value
to your organization.
The Standish Group did a study of companies with less than $200 million in annual revenue to determine the success rate of IT projects. Standish found the majority of IT projects among this survey sample were not successful. Twenty two percent were canceled, and 50 percent were challenged.
In addition, it also surveyed the top ten criteria for selecting software for these companiestwice.
The findings are eye-opening.
For their first software selection project, companies named the price of the software and its implementation as their number one criterion. But for the second survey, price had dropped to the number five position. The top three criteria were now (1) the support of the implementing partner, (2)
the partners performance record (previously number ten), and (3) the ability of the software product to fit the business. Apparently the lesson these companies learned was that product fit and partner expertise would serve their long-term goals better and were more important criteria than price.
An information technology leader, The Standish Group provides investment planning research services to improve the
value of IT investments.
18
SECRET #7:
Dont allow short-term costs to prevent long-term gains

When establishing a budget for a software and IT project, project-driven companies need to be aware
that their goal should not be merely to acquire a new accounting, project management, or CRM system, but to create strategic business value for the entire organization.
Long-term gains include strategic business value

In addition to gaining new features and benefits of software, such as ease of use, efficiency, integration, and improved functionality, companies should seek software and IT solutions that deliver longterm strategic values like the following:
Strategic Benefits
Cultural Benefits
Competitive advantage
Meeting customer demands
Speed to market
Leadership
Company growth
Financial Benefits
Improved employee morale

Increased empowerment
More teamwork & collaboration
Flexibility
Innovation
Accountability
Good return on investment

Reduced costs
Increased revenue
Increased productivity
Improved cash flow
2 Strategic values and benefits are concepts developed by Rick Page in his book Hope is Not a Strategy.
19
Your World Transformed
How can your people

be truly accountable
for project estimating,
budgeting, staffing,
scheduling, management, and decision
making without timely
and accurate data at
their disposal?
Knowing these seven secrets is only the first step. The healthiest project-focused firmsarchitects,
engineers, researchers, pharmaceutical labs, software/IT companies, professional services firms,
make-to-order manufacturers, and contractorsnot only know these secrets but regularly implement them within their organization.
They consistently purchase and use tools that have these characteristics. They:
Are designed for their types of projects.

Are the most appropriate for each stakeholder.
Draw on the same secure database.
Tightly integrate with each other.
Have a role-based-privileges system of use.
Are highly flexible and configurable, with the least amount of customization necessary.
The healthiest firms also set this priority when purchasing their tools:
They do not allow their concern for a low-cost solution to prevent them from realizing long-term
strategic business value.
The truth is you dont have to live with the complexities of a project-driven organization without
the tools you need. Change starts with developing a new mindset about how to procure and use the
tools in your organization and then having the will to take action.
The question is, can you afford not to act?
20
Take the Next Step

When you are ready to take the next step, consider some of the resources and
opportunities available on my companys website www.synergybusiness.com.
Download and obtain more free stuff:
Access Project Accounting Resources to find case studies, testimonials, videos,

demos, and more, about available tools and how others implemented the Seven
Secrets.
Request a free Project Accounting Check Up* by emailing

7secrets@synergybusiness.com.
*A Project Accounting Check Up is a phone call with a Solution Specialist to diagnose your project
operations health and how to improve it. Companies must qualify for the free check up.
21
Tell Your World

If you received value from this ebook, you can thank me by sharing it with your world.
Feel free to post this ebook on your blog or web site

and email it to whoever you believe would benefit from reading it.
Im happy to permit free redistribution of this ebook, commercial and non-commercial,
as long as it is passed along unchanged and in whole, and Im credited for its creation.
Copyright holder is licensing this ebook under the Creative Commons License,
Attribution No Derivatives: http://creativecommons.org/licenses/by-nd/3.0/us
It is also available for free by visiting www.synergybusiness.com/7secrets
If you really like 7 Secrets the Healthiest Project-driven Organizations Know That You
May Not, send it to as many people as possible.
22
About the Author

Michael Camp has been a writer and marketing professional for more than 14 years, including
working with software and technology companies for the last six. He has written articles for trade
publications and Accounting Technology and is also a blogger on Project Accounting Best Practices.
As Director of Marketing at Synergy Business Solutions since 2006, Michael frequently talks to
and interviews CFOs, Controllers, IT Directors, and Project Managers of project-driven companies
on the problems they face in financial and project management. Michael is responsible for communicating specific software solutions to project-driven organizations. He has also held a marketing
management position at Insynq, Inc. He received his MS in business from Eastern University and
BS degree from University of Massachusetts.
Prior to his experience in technology companies, Michael served as a development specialist for aid
agencies in Africa and the U.S. for 12 years. His expertise was in community development and
microfinance, and his work included two years as a Senior Writer for World Vision. His favorite
charity is Opportunity International, which provides microloans to the poor all over the world.
Have comments or questions?
Have a different perspective?
Want to connect?
Contact him at:

Email: michael@synergybusiness.com
Twitter: @Synergymarketer
About his company

Synergy Business Solutions empowers companies that obtain their revenue primarily through
project-based work. They provide project management and financial accounting software and services that include a needs analysis, project planning, prototyping, software installation, configuration,
customization, integration, data conversion, reporting, training, and ongoing support.
23

7 Secrets E-Book

Uploaded by

Copyright:

Available Formats

7 Secrets E-Book

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

7 Secrets E-Book

Uploaded by

Copyright:

Available Formats

7 Secrets the Healthiest Project-driven

Organizations Know* That You May Not

2009 Michael Camp

Copyright 2009 Michael Camp

Copyright 2009 Michael Camp

Copyright 2009 Michael Camp

Welcome to Your World

The information you

You cant be sure the ones you do take are profitable.

Copyright 2009 Michael Camp

Use tools designed for the job.

The trouble comes

A project-driven companys accounting tools is a good example. Low-end proprietary accounting

Copyright 2009 Michael Camp

Enable stakeholders to use the tool

Copyright 2009 Michael Camp

Set up your tools and people to draw

How can your people

Copyright 2009 Michael Camp

The Traditional Scenario

Copyright 2009 Michael Camp

A More Effective Scenario

Copyright 2009 Michael Camp

Ensure that all your tools are

sive data entry is a

Copyright 2009 Michael Camp

Ensure that all your tools are integrated

The new software

No more lack of confidence in information. You ensure a uniform version of information

Copyright 2009 Michael Camp

Create role-based visibility for all your

Companies get completely bogged down

Teamwork is difficult to foster when its so cumbersome to share information.

Something has to give.

Copyright 2009 Michael Camp

Create role-based visibility for all your stakeholders

Copyright 2009 Michael Camp

Create role-based visibility for all your stakeholders

What are Key Performance Indicators (KPIs)?

Copyright 2009 Michael Camp

Insist on a highly flexible set of tools

A flexible system can:

Adapt to your business requirements - Maximizes

Create custom reports - Without customizing your

Copyright 2009 Michael Camp

Insist on a highly flexible set of tools

Copyright 2009 Michael Camp

Dont allow short-term costs to

Copyright 2009 Michael Camp

Dont allow short-term costs to prevent long-term gains

Long-term gains include strategic business value

Improved employee morale

Good return on investment

Copyright 2009 Michael Camp

Your World Transformed

How can your people

Are designed for their types of projects.

Copyright 2009 Michael Camp

Take the Next Step