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Issue Management Document

This issue management document provides a framework for tracking an issue related to a project from identification through resolution. It collects general project information in section A. Section B is for describing the issue background, type, date identified, required resolution date, and potential assignee. Section C documents issue assignment details. Section D is for documenting resolution alternatives and recommendations. Section E is where management reviews the recommendation and decides on an action. Section F is for obtaining approval signatures.

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Lloyd R. Ponce
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71 views

Issue Management Document

This issue management document provides a framework for tracking an issue related to a project from identification through resolution. It collects general project information in section A. Section B is for describing the issue background, type, date identified, required resolution date, and potential assignee. Section C documents issue assignment details. Section D is for documenting resolution alternatives and recommendations. Section E is where management reviews the recommendation and decides on an action. Section F is for obtaining approval signatures.

Uploaded by

Lloyd R. Ponce
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Issue Management Document

A. General Information
Provide basic information about the project including: Project Title The proper name used to identify this project;
Project Working Title The working name or acronym that will be used for the project; Proponent Secretary The
Secretary to whom the proponent agency is assigned or the Secretary that is sponsoring an enterprise project;
Proponent Agency The agency that will be responsible for the management of the project; Prepared by The
person(s) preparing this document: Date/ Issue Number The Date initiated and the Issue Number from Issue Log

Project Title: Project Working Title:


Proponent
Secretary: Proponent Agency:
Date/ Issue Number
Prepared by: (From Issue Log):

B. Issue Background
The initiator identifies the issue and provides relevant background information.

1. Issue Type (check one):


Technical
(Specify)

Non-technical
Project Planning Physical Resources Funding Resources Procedural
Personnel Resources Other
(Specify)

Date Issue Identified


Date Resolution Required
Proposed Assignee
Attachments (if any) NO YES (number) _____

2. Issue Description

1
3. Potential Impact (if not resolved)

C. Issue Assignment

Date Issue Identified

Date Resolution Required

Action Assigned To

Project Manager Signature

D. Issue Resolution Alternatives and Recommendation


The person assigned the issue as an action completes this section.
1. Issue Resolution Alternatives

2. Recommendation
Provide recommendation(s) for resolving the issue and a rational for the recommendation(s).

2
3. Estimate of Additional Effort
Resources Required Work Days/Costs

4. Signature of Person Making Recommendation


Name/Title Signature Date

E. Management Action and Recommendation


The project manager or appropriate management team reviews the recommendation and makes a decision.
Document management action below by checking the appropriate recommendation status.
Approve

Approve with the following changes:

Defer Need Additional Information Disapprove

Recommended Action Assigned to:

Date Resolution Required:

3
F. Approval Signatures
The signature(s) of the person(s) below authenticates the decision expressed in Management Action (Section E).
Name/Title Signature Date

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