1021088470
1021088470
1021088470
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are
sold to governmental entities as commercial items as deined by 48 C.F.R. 2.101 with limited and restricted rights to
use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant
a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth
in Contract No. GS-35F-05925.
Contents
ThinkPad T420 and T420i Machine Type 4177, 4178, 4179, 4180, 4236, 4237, and 4238
Use this manual along with the advanced diagnostic tests to troubleshoot problems.
Important:
This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use this
manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 Safety information on
page 1 and Chapter 2 Important service information on page 23.
General safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the machines during and after maintenance.
When lifting any heavy object:
1. Make sure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that
you think is too heavy for you.
Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
Before you start the machine, make sure that other service technicians and the customer's personnel are
not in a hazardous position.
Place removed covers and other parts in a safe place, away from all personnel, while you are servicing
the machine.
Keep your toolcase away from walk areas so that other people will not trip over it.
Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your
sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, about 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Important:
Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does
not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber loor mats that contain small conductive ibers to decrease
electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Disconnect all power before:
Performing a mechanical inspection
Working near power supplies
Removing or installing main units
Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position.
If you need to work on a machine that has exposed electrical circuits, observe the following precautions:
Ensure that another person, familiar with the power-off controls, is near you.
Attention: Another person must be there to switch off the power, if necessary.
Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Attention: An electrical shock can occur only when there is a complete circuit. By observing the above
rule, you may prevent a current from passing through your body.
When using testers, set the controls correctly and use the approved probe leads and accessories for
that tester.
Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal loor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; Instructions for these
precautions are in the safety sections of maintenance information. Use extreme care when measuring
high voltages.
Regularly inspect and maintain your electrical hand tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected from a circuit. First, check that it has been powered off.
Always look carefully for possible hazards in your work area. Examples of these hazards are moist loors,
nongrounded power extension cables, power surges, and missing safety grounds.
Do not touch live electrical circuits with the relective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and machine damage.
Do not service the following parts with the power on when they are removed from their normal operating
places in a machine:
Power supply units
Pumps
Blowers and fans
Motor generators
Similar units to listed above
This practice ensures correct grounding of the units.
If an electrical accident occurs:
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without irst correcting the problem.
To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning
of every service task. Begin the checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and the frame ground.
b. The power cord should be the type speciied in the parts list.
c. Insulation must not be frayed or worn.
4. Check for cracked or bulging batteries.
5. Remove the cover.
6. Check for any obvious non-ThinkPad alterations. Use good judgment as to the safety of any
non-ThinkPad alterations.
7. Check inside the unit for any obvious unsafe conditions, such as metal ilings, contamination, water or
other liquids, or signs of ire or smoke damage.
8. Check for worn, frayed, or pinched cables.
9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Notes:
1. Use product-speciic ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certiied (ISO 9000) as fully effective.
Note: The use of a grounding system to guard against ESD damage is desirable but not necessary.
Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
When working on a double-insulated or battery-operated system, use an ESD common ground or
reference point. You can use coax or connector-outside shells on these systems.
Use the round ground prong of the ac plug on ac-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be veriied by a certiied electrician.
DANGER
Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small
parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening
for rattling sounds. Metallic parts or metal lakes can cause electrical shorts.
DANGER
Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery,
recharge it, throw it into ire or water, or short-circuit it. Dispose of the battery as required by local ordinances
or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result
in ignition or explosion of the battery.
DANGER
The battery pack contains small amounts of nickel. Do not disassemble it, throw it into ire or water, or
short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the
battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result
in ignition or explosion of the battery.
DANGER
The lithium battery can cause a ire, an explosion, or a severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100C (212F), incinerate it, or expose its cell contents to water.
Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
If the LCD breaks and the luid from inside the LCD gets into your eyes or on your hands, immediately wash
the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the luid are
present after washing.
DANGER
To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.
DANGER
Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to
burn personnel or combustible materials.
DANGER
Unless hot swap is allowed for the FRU being replaced, do as follows before removing it: power off the
computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any
interconnecting cables.
PERIGO
Algumas baterias reserva contm uma pequena quantidade de nquel e cdmio. No desmonte uma bateria
reserva, recarregue-a, jogue-a no fogo ou na gua, ou deixe-a entrar em curto-circuito. Descarte a bateria
conforme requerido pelas leis ou regulamentos locais. Use somente a bateria nas partes listadas apropriadas.
O uso de uma bateria incorreta pode resultar em combusto ou exploso da bateria.
PERIGO
O pacote da bateria contm uma pequena quantidade de nquel. No o desmonte, jogue-o no fogo ou na
gua, ou deixe-o entrar em curto-circuito. Descarte o pacote da bateria conforme requerido pelas leis ou
regulamentos locais. Use somente a bateria nas partes listadas apropriadas ao substituir o pacote da bateria.
O uso de uma bateria incorreta pode resultar em combusto ou exploso da bateria.
PERIGO
A bateria de ltio pode causar incndio, exploso ou graves queimaduras. No a recarregue, remova seu
conector polarizado, desmonte-a, aquea-a acima de 100C (212F), incinere-a, ou exponha o contedo de
sua clula gua. Descarte a bateria conforme requerido pelas leis ou regulamentos locais. Use somente
a bateria nas partes listadas apropriadas. O uso de uma bateria incorreta pode resultar em combusto
ou exploso da bateria.
PERIGO
Se o LCD quebrar e o luido de dentro dele entrar em contato com seus olhos ou com suas mos, lave as
reas afetadas imediatamente com gua durante pelo menos 15 minutos. Procure cuidados mdicos se algum
sintoma causado pelo luido surgir aps a lavagem.
PERIGO
Para evitar choque eltrico, no remova a capa plstica que protege a parte inferior da placa inversora.
PERIGO
PERIGO
A menos que uma hot swap seja permitida para a FRU que est sendo substituda, faa o seguinte antes de
remov-la: desligue o computador, desconecte todos os cabos de energia das tomadas, remova o pacote de
baterias e desconecte quaisquer cabos de interconexo.
DANGER
Avant de remettre l'ordinateur sous tension aprs remplacement d'une unit en clientle, vriiez que tous les
ressorts, vis et autres pices sont bien en place et bien ixes. Pour ce faire, secouez l'unit et assurez-vous
qu'aucun bruit suspect ne se produit. Des pices mtalliques ou des copeaux de mtal pourraient causer
un court-circuit.
DANGER
Certaines batteries de secours contiennent du nickel et du cadmium. Ne les dmontez pas, ne les rechargez
pas, ne les exposez ni au feu ni l'eau. Ne les mettez pas en court-circuit. Pour les mettre au rebut,
conformez-vous la rglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de
l'horloge temps rel, veillez n'utiliser que les modles cits dans la liste de pices dtaches adquate. Une
batterie ou une pile inapproprie risque de prendre feu ou d'exploser.
DANGER
La batterie contient du nickel. Ne la dmontez pas, ne l'exposez ni au feu ni l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous la rglementation en vigueur. Lorsque vous remplacez
la batterie, veillez n'utiliser que les modles cits dans la liste de pices dtaches adquate. En effet, une
batterie inapproprie risque de prendre feu ou d'exploser.
DANGER
La pile de sauvegarde contient du lithium. Elle prsente des risques d'incendie, d'explosion ou de brlures
graves. Ne la rechargez pas, ne retirez pas son connecteur polaris et ne la dmontez pas. Ne l'exposez pas
une temperature suprieure 100C, ne la faites pas brler et n'en exposez pas le contenu l'eau. Mettez la
pile au rebut conformment la rglementation en vigueur. Une pile inapproprie risque de prendre feu ou
d'exploser.
Si le panneau d'afichage cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une
partie du luide, rincez-les abondamment pendant au moins quinze minutes. Consultez un mdecin si des
symptmes persistent aprs le lavage.
DANGER
Ain d'viter tout risque de choc lectrique, ne retirez pas le cache en plastique protgeant la partie infrieure
de la carte d'alimentation.
DANGER
Bien que le voltage des batteries principales soit peu lev, le court-circuit ou la mise la masse d'une
batterie peut produire sufisamment de courant pour brler des matriaux combustibles ou causer des
brlures corporelles graves.
DANGER
Si le remplacement chaud n'est pas autoris pour l'unit remplaable sur site que vous remplacez,
procdez comme suit avant de retirer l'unit : mettez l'ordinateur hors tension, dbranchez tous les
cordons d'alimentation des prises de courant, retirez le bloc de batterie et dconnectez tous les cbles
d'interconnexion.
VORSICHT
Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, mu sichergestellt werden, da
keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehuse vergessen wurden. Der Computer mu
geschttelt und auf Klappergerusche geprft werden. Metallteile oder-splitter knnen Kurzschlsse erzeugen.
VORSICHT
Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk beindet, kann geringe Mengen Nickel
und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht
werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Die Batterie kann schwere Verbrennungen oder Vertzungen verursachen. Bei der Entsorgung die
rtlichen Bestimmungen fr Sondermll beachten. Beim Ersetzen der Bereitschafts-oder Systembatterie nur
Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien kann
zu Entzndung oder Explosion fhren.
Akkus enthalten geringe Mengen von Nickel. Sie drfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen,
oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll
beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt
ist. Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren.
VORSICHT
Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entznden, explodieren oder schwere Verbrennungen
hervorrufen. Batterien dieses Typs drfen nicht aufgeladen, zerlegt, ber 100C erhitzt oder verbrannt werden.
Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte
Verbindungsstecker entfernt werden. Bei der Entsorgung die rtlichen Bestimmungen fr Sondermll
beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgefhrt
ist. Der Einsatz falscher Batterien kann zu Entzndung oder Explosion fhren.
VORSICHT
Die Leuchtstoffrhre im LCD-Bildschirm enthlt Quecksilber. Bei der Entsorgung die rtlichen Bestimmungen
fr Sondermll beachten. Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgem
behandelt wird oder der Computer auf den Boden fllt. Wenn der Bildschirm beschdigt ist und die darin
beindliche Flssigkeit in Kontakt mit Haut und Augen gert, sollten die betroffenen Stellen mindestens 15
Minuten mit Wasser abgesplt und bei Beschwerden anschlieend ein Arzt aufgesucht werden.
VORSICHT
Aus Sicherheitsgrnden die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.
VORSICHT
Obwohl Hauptbatterien eine niedrige Spannung haben, knnen sie doch bei Kurzschlu oder Erdung genug
Strom abgeben, um brennbare Materialien zu entznden oder Verletzungen bei Personen hervorzurufen.
VORSICHT
Algunas bateras de reserva contienen una pequea cantidad de nquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las cortocircuite. Deschelas tal como dispone la normativa local.
Utilice slo bateras que se encuentren en la lista de piezas. La utilizacin de una batera no apropiada
puede provocar la ignicin o explosin de la misma.
Las bateras contienen pequeas cantidades de nquel. No las desmonte, ni recargue, ni las eche al fuego
o al agua ni las cortocircuite. Deschelas tal como dispone la normativa local. Utilice slo bateras que se
encuentren en la lista de piezas al sustituir la batera. La utilizacin de una batera no apropiada puede
provocar la ignicin o explosin de la misma.
La batera de repuesto es una batera de litio y puede provocar incendios, explosiones o quemaduras graves.
No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100C (212F), ni
la incinere ni exponga el contenido de sus celdas al agua. Deschela tal como dispone la normativa local.
Si la LCD se rompe y el luido de su interior entra en contacto con sus ojos o sus manos, lave inmediatamente
las reas afectadas con agua durante 15 minutos como mnimo. Obtenga atencin medica si se presenta
algn sntoma del luido despues de lavarse.
Aunque las bateras principales tienen un voltaje bajo, una batera cortocircuitada o con contacto a tierra
puede producir la corriente suiciente como para quemar material combustible o provocar quemaduras en
el personal.
Salvo que se permita el intercambio en caliente para la unidad sustituible localmente, realice lo siguiente antes
de extraerla: apague el sistema, desconecte todos los cables de alimentacin de las tomas de alimentacin
elctrica, extraiga la batera y desconecte los cables de interconexin.
Important:
UEFI BIOS and device driver ixes are customer-installable. The UEFI BIOS and device drivers are posted on the
customer support site
http://www.lenovo.com/support
System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized
service technicians are available in the following support site:
http://www.lenovoservicetraining.com/ion/
Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in obtaining or
installing any software ixes, drivers, and UEFI BIOS downloads.
Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download
information.
After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before
completing the service action.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall
the original FRU before you continue.
Some computers have both a processor board and a system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error.
Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change.
Replace only the FRU that changed the symptoms.
Attention: The drive startup sequence in the computer you are servicing may have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect
drive, data or programs can be overwritten.
Product deinition
Using PEW
PEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities
for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard
disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.
Remember, all CTO and CMV products are loaded in PEW under the 4-digit MT and 3-digit model, where
model = CTO (Example: 1829-CTO). GAVs are loaded in PEW under the 4-digit MT and 3-digit model,
where model = a ixed part number, not CTO (Example: 1829-F1U).
PEW can be accessed at the following Web site:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
Select Warranty lookup. Input the MT and the Serial number and the list of key commodities will be
returned in the PEW record under COMPONENT INFORMATION.
Business Partners using Eclaim will access PEW when performing Entitlement Lookup. Business
Partners will enter Loc ID, MT and Serial, and the key commodities will be returned in the Eclaim record
under SYSTEM DETAILS.
Using eSupport
For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)
eSupport can be used to view the list of key commodities built in a particular machine serial (this is the
same record found in PEW).
eSupport can be accessed at the following Web site:
http://www.lenovo.com/support
To view the key commodities, click Download & Drivers. And then click Parts information. After that
click Parts lookup. Type in the model type and serial number. The key commodities will be returned in
the eSupport record under Parts shipped with your system.
For the Remaining FRUs (the complete list of FRUs at the MT Model level)
eSupport can be used to view the complete list of FRUs for a machine type and model.
To view the complete list of FRUs, type in the machine type and model (Example: 1829-CTO) under Quick
path. Under View by Document Type select Parts information. Under Filter by Category select
Service parts. Under Parts Information by Date select System service parts. The list of service parts
by description, with applicable machine type model and FRU will be displayed.
Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the MT Model level.
The descriptions in this chapter apply to any ThinkPad model that supports the PC-Doctor for DOS
diagnostics program. Some descriptions might not apply to your particular computer.
Before you go to the checkout guide, be sure to read the following important notes.
Important notes:
Only certiied trained personnel should service the computer.
Before replacing any FRU, read the entire page on removing and replacing FRUs.
When you replace FRUs, use new nylon-coated screws.
Be extremely careful during such write operations as copying, saving, or formatting. Drives in the computer
that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs
might be overwritten.
Replace a FRU only with another FRU of the correct model. When you replace a FRU, make sure that the model
of the machine and the FRU part number are correct by referring to the FRU parts list.
A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for a
variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge,
or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective,
clear the error log and run the test again. If the error does not recur, do not replace the FRU.
Be careful not to replace a nondefective FRU.
Note: During the warranty period, the customer may be responsible for repair costs if the computer damage
was caused by misuse, accident, modiication, unsuitable physical or operating environment, or improper
maintenance by the customer. Following is a list of some common items that are not covered under warranty
and some symptoms that might indicate that the system was subjected to stress beyond normal use.
Before checking problems with the computer, determine whether the damage is covered under the warranty
by referring to the following list:
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modiied options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.
To create the PC-Doctor diagnostic CD, follow the instructions on the Web site.
For some possible conigurations of the computer, PC-Doctor might not run correctly. To avoid this problem,
you need to initialize the computer setup by use of the ThinkPad Setup Utility before you run PC-Doctor.
Note: If a supervisor password has been set by the customer, ThinkPad Setup Utility menu appears after the
password is entered. You can start the utility by pressing Enter instead of entering the supervisor password;
however, you cannot change the parameters that are protected by the supervisor password.
On the ThinkPad Setup Utility screen, press F9, Enter, F10, and then Enter.
Note: When you initialize the computer coniguration, some devices are disabled, such as the serial port. If
you test one of these devices, you will need to enable it by using Coniguration utility for DOS. The utility is
available on the following Web site:
http://www.lenovo.com/support
PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the
docking station. To test a USB device, connect it to the USB connector of the computer.
Note: You can select an item not only with the arrow keys, but also with the TrackPoint pointer.
Instead of pressing Enter, click the left button.
A pull-down menu appears. (Its exact form depends on the model.)
Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names
may appear in the PC-Doctor menu.
Diagnostics Interactive Tests Hardware Info Utility Quit F1=Help
Run Normal Test
Run Quick Test
CPU/Coprocessor
System Memory
Systemboard
Video Adapter
Fixed Disks
Diskette Drives
Other Devices
Communication
Wireless LAN
Use the cursor keys and ESC to move in menus. Press ENTER to select.
Note: After running PC-Doctor, check the time and date on the system and reset them if they are incorrect.
Hardware Info
System Coniguration
Memory Contents
Physical Disk Drives
Logical Disk Drives
VGA Information
IDE Drive Info
PCI Information
PNPISA Info
SMBIOS Info
VESA LCD Info
Hardware Events Log
Utility
Run External Tests
Surface Scan Hard Disk
Benchmark System
DOS Shell
Tech Support Form
Battery Rundown
View Test Log
Print Log
Save Log
Full Erase Hard Drive
Quick Erase Hard Drive
Notes:
The latest Lenovo ThinkVantage Toolbox is available at the following Web site:
http://web.lenovothinkvantagetoolbox.com/
To install the latest Lenovo ThinkVantage Toolbox on the computer, click Download Lenovo ThinkVantage
Toolbox, and then follow the instructions on the Web site.
Windows 7:
While the Windows operating system is running, press the ThinkVantage button.
Follow the instructions on the screen. Lenovo ThinkVantageToolbox also has problem determination aids
that determine software and usage problems.
Note: Do not apply any physical shock to the computer while the test is running.
Power Diagnostics ThinkPad Devices ac power adapter, Battery 1 (Battery2)
LCD unit 1. Diagnostics Video Adapter
2. Interactive Tests Video
Audio Enter the ThinkPad Setup Utility and change Serial ATA (SATA) setting to Compatibility,
and run Diagnostics Other Device Conexant Audio.
Speaker Interactive Tests Internal Speaker
Note: Once Audio test is done, the no sound is heard this test. In this case, turn off
and turn on the computer. Then, run this test again.
Keyboard 1. Diagnostics Systemboard Keyboard
2. Interactive Tests Keyboard
Hard disk drive or solid state Enter the ThinkPad Setup Utility and change Serial ATA (SATA) setting to Compatibility,
drive and run Diagnostics Fixed Disks.
You can also diagnose the drive without starting up the operating system. To diagnose
the drive from the ThinkPad Setup Utility, do as follows:
1. Remove any diskette from the diskette drive, and then turn off the computer.
2. Turn on the computer.
3. While the message, To interrupt normal startup, press the blue ThinkVangate
button, is displayed at the lower left of the screen, press F1 to enter the ThinkPad
Setup Utility.
4. Using cursor keys, select HDD diagnostic program. Press enter.
5. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive.
6. Press Enter to start the diagnostic program.
Diskette drive 1. Diagnostics Diskette Drives
2. Interactive Tests Diskette
Optical drive 1. Diagnostics Other Devices Optical Drive
2. Interactive Tests Optical Drive Test
Memory 1. If two DIMMs are installed, remove one of them and run Diagnostics System
Memory.
2. If the problem does not recur, return the DIMM to its place, remove the other one,
and run the test again.
After you use the TrackPoint, the pointer may drift on the screen for a short time. This
drift can occur when a slight, steady pressure is applied to the TrackPoint pointer.
This symptom is not a hardware problem. If the pointer stops after a short time, no
service action is necessary.
If enabling theTrackPoint does not correct the problem, continue with the following:
Interactive Tests Mouse
Touch Pad If the Touch Pad does not work, check the coniguration as speciied in the ThinkPad
Setup Utility. If the Touch Pad is disabled, select Automatic to enable it. If enabling the
Touch Pad does not correct the problem, continue with the following:
Interactive Tests Mouse
If you suspect a power problem, see the appropriate one of the following power supply checkouts:
Checking the ac power adapter on page 35
Checking operational charging on page 35
Checking the battery pack on page 36
Checking the backup battery on page 36
Note: Output voltage of pin no.2 of the ac power adapter may different from the one you are servicing.
3. If the voltage is not correct, replace the ac power adapter.
4. If the voltage is acceptable, do the following:
Replace the system board.
If the problem persists, go to FRU tests on page 33.
Note: Noise from the ac power adapter does not always indicate a defect.
If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If it is
still not charged, go to the next section.
To check your battery, move your cursor to the Power Manager Battery Gauge icon in the icon tray of the
Windows taskbar and wait for a moment (but do not click), and the percentage of battery power remaining
is displayed. To get detailed information about the battery, double-click the Power Manager Battery
Gauge icon.
Note: If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and leave
it at room temperature for a while. After it cools down, reinstall and recharge it.
7(-)
6(-)
5
3 4
2(+)
1(+)
3. If the voltage is less than +11.0 V dc, the battery pack has been discharged.
Note: Recharging will take at least 3 hours, even if the indicator does not turn on.
If the voltage is still less than +11.0 V dc after recharging, replace the battery.
4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 5 and 7.
The resistance must be 4 to 30 K . If the resistance is not correct, replace the battery pack. If the
resistance is correct, replace the system board.
When the latest maintenance diskette and the system program service diskette become available, they will be posted
on
http://www.lenovo.com/spm.
The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer
to the original factory coniguration.
Operating System Recovery Disc (one disc) This disc restores the Microsoft Windows operating
system. Use this disc to start the recovery process.
Applications and Drivers Recovery Disc (one or This disc restores the preinstalled applications and
more discs) drivers on the computer.
Supplemental Recovery Disc This disc contains additional content, such as
updates to the software that was preinstalled on the
computer. Not all recovery disc sets come with a
Supplemental Recovery Disc.
Notes:
You must have a DVD drive to use the recovery discs. If you do not have an internal DVD drive, you
can use an external USB DVD drive.
During the recovery process, all data on the drive will be deleted. If possible, copy any important data
or personal iles that you want to keep onto removable media or a network drive before you start the
recovery process.
To restore the computer to the original factory coniguration using the recovery disc set, do the following:
Note: Recovery takes several hours. The length of time depends on the method you use. If you use recovery
discs, recovery takes at least ive hours.
1. Make the CD/DVD drive the irst startup device in the startup sequence using the following procedure:
a. Press and hold down the F1 key, and then turn on the computer. When the logo screen is displayed
or if you hear repeating beeps, release the F1 key. The Setup Utility program opens.
b. Use the arrow keys to select Startup Boot.
c. Select the CD/DVD drive as the 1st Boot Device.
Note: The rest of the recovery process is fully automated and no action is required by you. The
computer will restart into the Microsoft Windows desktop several times and you might experience
periods when no activity is apparent on the screen for several minutes at a time. This is normal.
10. When the recovery process is complete, the Set Up Windows screen is displayed. Follow the
instructions on the screen to complete the Windows setup.
11. After you have completed the Windows setup, you might want to restore the original startup sequence.
Start the Setup Utility program and then press F9 to restore the default settings. Press F10 to save and
exit the Setup Utility.
Note: After restoring a drive to the factory default settings, you might need to reinstall some device drivers.
Passwords
As many as three passwords may be needed for any ThinkPad Notebook: the power-on password (POP),
the hard-disk password (HDP), and the supervisor password (SVP).
If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is
turned on. The computer does not start until the password is entered.
Note: If only an SVP is installed, the password prompt does not appear when the operating system is booted.
Power-on password
A power-on password (POP) protects the system from being powered on by an unauthorized person. The
password must be entered before an operating system can be booted. For how to remove the POP, see
How to remove the power-on password on page 41.
Hard-disk password
There are two hard-disk passwords (HDPs):
User HDPfor the user
Master HDPfor the system administrator, who can use it to get access to the hard disk even if the user
has changed the user HDP
Note: There are two modes for the HDP: User only and Master + User. The Master + User mode requires
two HDPs; the system administrator enters both in the same operation. The system administrator then
provides the user HDP to the system user.
For how to remove the POP, see How to remove the hard-disk password on page 41.
Supervisor password
A supervisor password (SVP) protects the system information stored in the ThinkPad Setup Utility. The user
must enter the SVP in order to get access to the ThinkPad Setup Utility and change the system coniguration.
Attention: If the SVP has been forgotten and cannot be made available to the service technician, there is no
service procedure to reset the password. The system board must be replaced for a scheduled fee.
(B) If an SVP has been set and is known by the service technician:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1 to enter ThinkPad Setup. When the POP
icon is appearing on the screen, enter the POP.
3. Select Security, using the cursor directional keys to move the menu.
4. Select Password.
5. Select Power-On Password.
6. Type the current SVP in the Enter Current Password ield. then leave the Enter New Password ield
blank, and press Enter twice.
7. In the Changes have been saved window, press Enter.
8. Press F10; then, in the Setup conirmation window, select Yes.
To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the
following:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1 to enter ThinkPad Setup. When the POP
icon is appearing on the screen, enter the POP.
You can also put the computer into screen blank mode, press ThinkVantage button and use the ThinkVantage
Productivity Center.
Note: If the computer is a Windows 7 model, it does not support ThinkVantage Productivity Center.
To end screen blank mode and resume normal operation, press any key.
Note: You can change the action of the Fn+F4 key combination by changing the settings in Power Manager.
In certain circumstances, the computer goes into sleep (standby) mode automatically:
If a suspend time has been set on the timer, and the user does not do any operation with the keyboard,
the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that time.
If the battery indicator blinks orange, indicating that the battery power is low.
Note: Even if you do not set the low-battery alarm, the charge indicator notiies you when the battery is low,
and then the computer enters the power-saving mode automatically.
To cause the computer to return from sleep (standby) mode and resume operation, do one of the following:
Press the Fn key.
Open the LCD cover.
Turn on the power switch.
Also, in either of the following events, the computer automatically returns from sleep (standby) mode and
resumes operation:
The ring indicator (RI) is signaled by a serial device or a PC Card device.
The time set on the resume timer elapses.
Note: The computer does not accept any input immediately after it enters sleep (standby) mode. Wait a
few seconds before taking any action to reenter operation mode.
Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it
before resuming normal operation. If you do undock it and then try to resume normal operation, you will get
an error message, and you will have to restart the system.
Also, the computer goes into hibernation mode automatically in either of the following conditions:
If a hibernation time has been set on the timer, and if the user does not do any operation with the
keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that time.
If the timer conditions are satisied in suspend mode.
When the power is turned on, the computer returns from hibernation mode and resumes operation. The
hibernation ile in the boot record on the hard disk drive is read, and system status is restored from the
hard disk drive.
The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most
likely cause is listed irst, in boldface type.
Note: Do the FRU replacement or other actions in the sequence shown in the column headed FRU or
action, in sequence. If replacing a FRU does not solve the problem, put the original part back in the
computer. Do not replace a nondefective FRU.
This index can also help you determine, during regular servicing, what FRUs are likely to need to be
replaced next.
A numeric error is displayed for each error detected in POST or system operation. In the displays, n can
be any number.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not
described there, go to Intermittent problems on page 50.
Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for that device.
No-beep symptoms
Table 5. No-beep symptoms
Symptom or error FRU or action, in sequence
No beep, power-on indicator on, LCD blank, and no 1. Make sure that every connector is connected
POST. tightly and correctly.
2. DIMM.
3. System board.
No beep, power-on indicator on, and LCD blank during 1. Reseat DIMM.
POST. 2. System board.
The power-on password prompt appears. A power-on password or a supervisor password is set.
Type the password and press Enter.
The hard-disk password prompt appears. A hard-disk password is set. Type the password and
press Enter.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the
LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Notes:
This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later.
Lenovo will not provide replacement if the LCD is within speciication as we cannot guarantee that any
replacement LCD will have zero pixel defects.
One pixel consists of R, G, B sub-pixels.
Undetermined problems
If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed,
or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate
FRUs that have no defects).
Verify that the power supply being used at the time of the failure is operating correctly. (See Power system
checkout on page 35.)
2 Microphone mute
Orange:
The microphone is on mute. None of the recording devices is
available while the microphone mute is on by default.
5 Device access
Green:
Data is being read from or written to the hard disk drive, the
diskette drive, or the drive in the Serial Ultrabay Enhanced
device. When this indicator is on, do not put the computer into
sleep (standby) mode or turn off the computer.
Note: Do not move the system while the green device access light is on.
Sudden physical shock could cause drive errors.
9 Caps lock
Green:
Caps Lock mode is enabled. To enable or disable Caps Lock
mode, press the Caps Lock key.
Notes:
To use this combination of the keys, ThinkPad PM device driver must have been installed
on the computer.
If you have logged on with an administrator user ID in Windows XP, and you press Fn+F3,
the panel for selecting a power scheme appears. If you have logged on with another user
ID in Windows XP, and you press Fn+F3, the panel does not appear.
Fn+F4 Put the computer in sleep (standby) mode. To return to normal operation, press the Fn key
only, without pressing a function key.
Notes:
To use this combination of the keys, ThinkPad PM device driver must have been installed
on the computer.
If you want to use the combination to put the computer into hibernation mode or
do-nothing mode (in Windows XP, shut the computer down or show the panel for turning
off the computer), change the settings in the Power Manager.
Fn+F5 Enable or disable the built-in wireless networking features. If you press Fn+F5, a list of wireless
features is displayed. You can quickly change the power state of each feature in the list.
Notes: If you want to use Fn+F5 to enable or disable the wireless features, the following
device drivers must be installed on the computer beforehand:
Power Management driver
OnScreen Display Utility
Wireless device drivers
Fn+F6 Change the camera and audio settings. When you press Fn+F6, the camera and audio setting
window is opened and the camera preview is turned on.
Note: The camera settings area only appears if the computer has an integrated camera.
To disable this function and use the Fn+F7 key combination for switching a display output
location, start Presentation Director, and change the settings.
Note: If the computer is an Windows 7 model, it does not support presentation schemes,
however the Fn+F7 combination might still be used to switch display output location.
For Windows 7:
Switch between the computer display and an external monitor. Windows will show these
display options:
Computer display only (LCD)
Computer display and external monitor (same image)
Computer display and external monitor (extended desktop function)
External monitor only
Note: To switch between the computer display and an external monitor, the Win+P key
combination is also available.
Notes:
This function is not supported if different desktop images are displayed on the computer
display and the external monitor (the Extend desktop function).
This function does not work while a DVD movie or a video clip is playing.
To enable this function, start Presentation Director, and change the settings.
Note: Multiple users can log on to a single operating system by using different user IDs. Each
user needs to do the following: Click Start All Programs ThinkVantage Presentation
Director, and change the Fn+F7 settings.
Fn+F8 Change the settings of the UltraNav pointing device.
Fn+F9 Reserved.
Fn+F10 Reserved.
Fn+F11 Reserved.
Fn+F12 Put the computer into hibernation mode. To return to normal operation, press the power
button for less than four seconds.
Notes:
To use this combination of the keys, ThinkPad PM device driver must have been installed
on the computer.
Though the screen fades out immediately after Fn+F12 are pressed, the computer
does not enter the hibernation mode immediately. Do not move the system until the
sleep (standby) status indicator stops blinking. Moving the computer when it is entering
hibernation might cause corruption of the hard disk drive.
Fn+PgUp Turn the ThinkLight on or off.
Note: This function is supported only on the ThinkPad Notebooks that have the ThinkLight.
The on or off status of the ThinkLight is shown on the screen for a few seconds when you
press Fn+PgUp.
The purpose of this method is to change the brightness level temporarily. On Windows Vista,
the default brightness level is loaded after sleep (standby), hibernation, reboot, or detaching or
attaching an ac power adapter. To change the default brightness level, change the settings of
the Power Option in the Control Panel or use the Power Manager.
Fn+End The computer display becomes dimmer.
The purpose of this method is to change the brightness level temporarily. On Windows Vista,
the default brightness level is loaded after sleep (standby), hibernation, reboot, or detaching or
attaching an ac power adapter. To change the default brightness level, change the settings of
the Power Option in the Control Panel or use the Power Manager.
Fn+Spacebar Enable the Full Screen Magniier function.
Fn+PrtSc Have the same function as the SysRq key.
Fn+ScrLk Enable or disable the numeric keypad. The indicator of numeric lock will be displayed on
the screen.
Fn+Pause Have the same function as the Break key.
Fn+cursor keys These key combinations work with Windows Media Player. They have the following functions:
Fn + down arrow key: Play or Pause
Fn + up arrow key: Stop
Fn + right arrow key: Next Track
Fn + left arrow key: Previous Track
Screw notices
Loose screws can cause a reliability problem. In the ThinkPad Notebook, this problem is addressed with
special nylon-coated screws that have the following characteristics:
Keep the screw kit (for the P/N, see Miscellaneous parts on page 167) in your tool bag.
Always use new screws.
Use a torque screwdriver if you have one.
Plastic to plastic
Turn an additional 90 degrees after the screw head touches the surface of the plastic part:
Torque driver
If you have a torque driver, refer to the Torque column for each step.
Make sure that you use the correct screw. If you have a torque screwdriver, tighten all screws irmly to the
torque shown in the table. Never use a screw that you removed. Use a new one. Make sure that all
of the screws are tightened irmly.
Ensure torque screw drivers are calibrated correctly following country speciications.
If you replace the system board, you must restore the serial number of the system unit to its original value.
Before replacing the system board, save the original serial number by doing the following:
1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the
computer.
2. From the main menu, select 1. Set System Identiication.
3. Select 2. Read S/N data from EEPROM.
The serial number of each device in your computer is displayed; the serial number of the system unit is
listed as follows:
20: Serial number
Note: The serial number of the system unit is also written on the label attached to the bottom of the computer.
After you have replaced the system board, restore the serial number by doing the following:
1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the
computer.
2. From the main menu, select 1. Set System Identiication.
3. Select 1. Add S/N data from EEPROM. Follow the instructions on the screen.
If the MTM and Product ID numbers differ from each other on the rear label, use what is shown for the
Product ID ield. See example below:
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write
function on the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later.
1. Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the
computer.
2. From the main menu, select 6. Set ECA Information.
3. To read ECA information, select 2. Read ECA/rework number from EEPROM and follow the
instruction.
4. To read box build date, select 5. Read box build date from EEPROM, and follow the instruction on
the screen.
After an ECA has been applied to the machine, the EEPROM must be updated to relect the ECA's
application. Use the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later to update the
EEPROM.
Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed be the same
as the machine type of the machine that had the ECA applied to it.
1. Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the
computer.
2. From the main menu, select 6. Set ECA Information.
3. To write ECA information, select 1. Write ECA/rework number from EEPROM, and follow the
instruction.
4. To write box build date, select 4. Write box build date from EEPROM, and follow the instruction on
the screen.
If the system board is being replaced, try to read the ECA information from the old system board and transfer
the information to the new system. If the system board is inoperable, this will not be possible.
DANGER
Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets,
remove the battery pack, and then disconnect any interconnecting cables.
Attention: After replacing a FRU, do not turn on the computer until you have made sure that all screws,
springs, and other small parts are in place and none are loose inside the computer. Verify this by shaking
the computer gently and listening for rattling sounds. Metallic parts or metal lakes can cause electrical
short circuits.
Attention: The system board is sensitive to, and can be damaged by, electrostatic discharge. Before
touching it, establish personal grounding by touching a ground point with one hand or by using an
electrostatic discharge (ESD) strap (P/N 6405959).
If the computer you are servicing has the SIM card, remove it before you start the servicing.
To remove the SIM card, you need to remove the battery pack irst. (See 1010 Battery pack on page 65.)
After you inish the servicing, make sure that you insert the card back into the slot irmly.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible
safety issue.
If Lenovo ThinkVantage Toolbox is not installed in the computer, the customer should download this program
before a non-physically damaged battery pack is replaced. Note that a physically damaged battery pack isa
non-warranty replacement part.
DANGER
Use only the battery speciied in the parts list for your computer. Any other battery could ignite or explode.
Unlock the battery latch 1 . Holding the battery latch in the unlocked position 2 , remove the battery pack in
the direction shown by arrow 3 .
When installing: Install the battery pack in the slot. Make sure that the battery latch is in the locked position.
When installing: Make sure that the bezel is correctly oriented as shown in the following igure.
Table 11. Removal steps of Serial Ultrabay Enhanced device or travel bezel
Holding the bay lock latch in the unlocked position 1 , slide the bay eject latch in the direction shown by arrow
2 , and then pull out the Serial Ultrabay Enhanced device or the travel bezel in the direction shown by arrow
3 to completely remove it 4 .
Attention:
Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper
handling can cause damage and permanent loss of data.
Before removing the drive, have the user make a backup copy of all the information on it if possible.
Never remove the drive while the system is operating or is in suspend mode.
Table 12. Removal steps of hard disk drive and solid state drive
Note: Loosen the screw 1 , but do not remove it.
When installing: Make sure that SSD spacers or HDD rubber rails are attached irmly.
Note: Your computer has two DIMM slots: one under the keyboard and another on the underside of the
computer. If you install a DIMM in only one of the two slots, install it in the slot located under the keyboard.
Table 14. Removal steps of DIMM (in the slot on the underside of the computer)
When installing: Insert the notched end of the DIMM into the socket. Press the DIMM irmly, and pivot it until it
snaps into place. Make sure that it is irmly ixed in the slot and does not move easily.
Table 15. Removal steps of PCI Express Mini Card for wireless WAN
In step 1 , unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159), or pick the connectors
with your ingers and gently unplug them in the direction of the arrow.
Note: Plug the yellow cable into the jack labeled MAIN, and the blue cable into the jack labeled AUX on the card.
If the computer you are servicing is a wireless WAN-ready model and does not have a wireless WAN card, route the
antenna cables and secure them with a tape as shown in the following igure.
Push down the keyboard a little and slide it toward the arrow 2 to detach the front edge of the keyboard from the
frame.
Lift the keyboard a little in the direction shown by arrow 3 , and then detach the connector 4 .
2. Attach the keyboard so that the keyboard edges a are under the frame as shown in the following igure.
3. To make sure that the front edge of the keyboard is housed irmly, gently press the keys with your palms and
slightly slide the keyboard toward you until it snaps into position.
5. Secure the keyboard by tightening the screws from the bottom side of the computer.
Note: Your computer has two DIMM slots: one under the keyboard and another on the underside of the
computer. If you install a DIMM in only one of the two slots, install it in the slot located under the keyboard.
Table 18. Removal steps of DIMM (in the slot under the keyboard)
When installing: Insert the notched end of the DIMM into the socket. Press the DIMM irmly, and pivot it until it
snaps into place. Make sure that it is irmly ixed in the slot and does not move easily.
DANGER
Use only the battery speciied in the parts list for your computer. Any other battery could ignite or explode.
Table 20. Removal steps of PCI Express Mini Card for wireless LAN
In step 1 , unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159), or pick the connectors
with your ingers and gently unplug them in the direction of the arrow.
Note: Some models might have only two antenna cables.
When installing:
In models with a wireless LAN card that has two antenna connectors, plug the gray cable into the jack marked
MAIN or M, and the black cable into the jack marked AUX or A on the card. If the computer you are servicing has
three cables, put the white cable in the cable protection tube and secure it with a tape as shown in this igure.
In models with a wireless LAN card that has three antenna connectors, plug the gray cable (MAIN) into the
jack marked TR1, the white cable (third) into the jack marked RO or TR3, and the black cable (AUX) into the
jack marked TR2 on the card.
Note: The FPC cable is attached on the underside of the keyboard bezel assembly. In some models, the
Bluetooth daughter card is also attached on the underside of the keyboard bezel assembly. For the models
that do not have a Bluetooth daughter card, skip steps 8 to 10 .
Table 21. Removal steps of keyboard bezel assembly, FPC cable, and Bluetooth daughter card
When installing: Make sure that the connectors are attached irmly.
1
1
When installing: Attach the speaker assembly and route the cable as shown in the following igure, and make sure
that the speaker connector is attached irmly.
When installing:
Make sure that you attach the connectors irmly.
Make sure that you route the cables correctly and you tape up in the proper positions as shown in the above igure.
When you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables
to be damaged by the cable guides, or a wire to be broken.
1a
1d
1c
1b
1a
1d
1c
1b
a b
Attention: The CPU is extremely sensitive. When you service the CPU, avoid any kind of rough handling.
1 3
When installing: Make sure that the mylar is attached to the CPU. Place the CPU on the CPU socket, and then
rotate the head of the screw in the direction shown by arrow 3 to secure the CPU.
Table 29. Removal steps of base cover assembly and DC-in connector cable
2
2 2 2
2
2
When installing: Make sure that the wireless switch is adjusted as shown in callout a .
When you replace the base cover, you need to apply the following label:
17 Homologation label
The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
For some models, you need to apply two FCC labels. Check the old base cover; if it has two FCC labels, apply
both to the new base cover.
Note: Dropping a system board from a height of as little as 6 inches so that it falls lat on a hard bench can subject
the accelerometer to as much as 6,000 G's of shock.
Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
If a system board is dropped, you must test it, using PC-Doctor for DOS, to make sure that the HDD Active
Protection System still functions.
Note: If the test shows that HDD Active Protection System is not functioning, be sure to document the drop in a
reject report, and replace the system board.
Avoid rough handling of any kind.
At every point in the process, be sure not to drop or stack the system board.
If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated
conductive surface.
After replacing the system board, run PC-Doctor for DOS to make sure that HDD Active Protection System still
functions. The procedure is as follows:
1. Place the computer on a horizontal surface.
2. Run Diagnostics ThinkPad Devices HDD Active Protection Test.
Attention: Do not apply physical shock to the computer while the test is running.
Table 31. Removal steps of system board and ExpressCard slot assembly
The following components soldered on the top side of the system board are extremely sensitive. When you service
the system board, avoid any kind of rough handling.
a CPU
b Accelerometer chip for the HDD Active Protection System
c Platform Controller Hub (PCH)
d Graphic Processing Unit (GPU) (Discrete graphics chip)
Note: The GPU d is only for models with switchable graphics. Models with integrated graphics do
not have a GPU on the system board.
Table 37. Removal steps of wireless LAN antenna assembly or wireless LAN/WAN antenna assembly
2 2 2 2
1 1
1 1
1 1
1 1
When installing: When you install the antenna kit, route the cables as shown in the igure above. As you route the
cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by
the cable guides, or a wire to be broken.
Table 38. Removal steps of hinges and LCD rear cover assembly
Front view
Note: For the description of each indicator, see Chapter 5 Status indicators on page 51.
1 Status indicators
Note: For the description of each indicator, see Chapter 5 Status indicators on page 51.
2 SmartCard slot
3 DisplayPort connector
4 USB connector
5 RJ-45 (Ethernet) connector
6 External monitor connector
7 Power jack
8 USB connector
9 Modem connector or IEEE 1394
1 Battery pack
2 Battery pack latch
3 DIMM slot
4 Docking connector
5 LCD cover latch
6 Serial Ultrabay Enhanced lock latch
7 Serial Ultrabay Enhanced eject latch
Notes:
Each FRU is available for all types or models, unless speciic types or models are speciied.
FRU with speciic models listed and described as xxU (where U is an example of a country designator) should be
used for all models ending in U.
FRU with speciic models listed and described as 3Dx (where 3D is an example of a unique coniguration) should be
used for all of these models, unless speciic country or region designator is speciied.
A CRU (customer replaceable unit) is identiied by a single asterisk (*) or two asterisks (**) in the CRU ID column.
An N in the CRU ID column means that the part is not a CRU. A single asterisk (*) means that the part is a
Self-service CRU; two asterisks (**) means that the part is an Optional-service CRU. ThinkPad Notebooks contain
the following types of CRUs:
Self-service CRUs
These CRUs unplug or are held by no more than two screws. Examples of these types of CRUs
include an ac power adapter, a power cord, a battery, and a hard disk drive. Other Self-service
CRUs depending on product design may include a memory, a wireless card, a keyboard, and a
palm rest with inger print reader and touchpad.
Optional-service CRUs
These CRUs are isolated parts within the computer that are concealed by an access panel that
is typically secured by more than two screws. Once the access panel is removed, the speciic
CRU is visible.
FRUs marked with OP are available as options.
31
30
29
28
2
27
a
26
25
24
23 b
22 c
21
3
20
4
19
5
18
17
16
15
6
14
13
12 9
6
11
134 ThinkPad T420 and T420i Hardware Maintenance Manual 10
Table 39. Parts listOverall
No. FRU (Overall) FRU no. CRU ID
a See Miscellaneous parts on page 167.
-
g
1 LCD unit (see LCD FRUs on page 154.)
2 Keyboard bezel assembly without ingerprint reader 04W1372 N
4177-CTO, 25x, 26x, 28x, Q5x, QDx, QFx
4178-CTO, 56x, 57x, 58x, 59x, 9Fx, 9Gx, 9Hx, 9Nx, 9Rx
4179-CTO, G2x
4180-CTO, 62x, 64x, LEx, LFx, LGx, LHx, LJx, LKx, LLx, LMx, M9x
4236-CTO, 62x, 64x, 65x, N6x, N7x
2 Keyboard bezel assembly with ingerprint reader 04W1371 N
4177-CTO, 22x, 23x, 24x, 27x, 29x, 2Ax, 2Bx, 2Cx, 2Dx, 2Ex, 2Fx, 2Gx, 2Hx, 2Jx,
2Kx, 2Lx, 2Mx, 2Nx, 2Px, Q2x, Q3x, Q4x, Q7x, Q8x, QAx, QBx, QCx, QEx
4178-CTO, 52x, 53x, 54x, 55x, 5Ax, 5Bx, 5Cx, 5Dx, 5Ex, 5Fx, 5Gx, 5Hx, 5Jx,
5Kx, 5Lx, 5Mx, 5Nx, 5Px, 5Qx, 5Rx, 5Sx, 5Tx, 5Ux, 5Vx, 5Wx, 5Xx, 5Yx, 5Zx,
92x, 93x, 94x, 95x, 96x, 97x, 98x, 99x, 9Ax, 9Bx, 9Cx, 9Dx, 9Ex, 9Jx, 9Kx, 9Lx,
9Mx, 9Px, 9Qx, 9Sx, 9Tx, 9Ux, 9Vx, 9Wx, 9Xx, 9Yx
4179-CTO, G3x, G4x, G5x, G6x, G7x, G8x, G9x, GBx
4180-CTO, 63x, 65x, K2x, K3x, K4x, K5x, K6x, K7x, K8x, K9x, KAx, KBx, KCx,
KDx, KEx, KFx, KGx, KHx, KJx, KKx, KLx, KMx, KNx, KPx, KQx, KRx, KSx, KTx,
KUx, KVx, KWx, KXx, KYx, KZx, L2x, L3x, L4x, L5x, L6x, L7x, L8x, L9x, LAx, LBx,
LCx, LDx, LNx, LPx, LQx, LRx, LSx, LTx, LUx, LVx, LWx, LXx, LYx, LZx, M2x, M3x,
M4x, M5x, M6x, M7x, M8x, MAx, MBx, MCx, MDx, MEx, MFx, MGx, MHx, MJx
4236-CTO, 63x, N2x, N3x, N4x, N5x, N8x, N9x, NAx, NBx, NCx, NDx, NEx, NFx,
NGx, NHx, NKx, NLx, NMx, NNx, NPx, NQx, NRx, MBx
3 Speaker assembly 04W1633 N
3 Speaker assembly 04W1634 N
4 Magnesium structure frame assembly 04W1629 N
5 DVD-RAM/RW drive 75Y5115 *
4177CTO, 22x, 23x, 24x, 25x, 26x, 27x, 28x, 29x, 2Ax, 2Bx, 2Cx, 2Dx, 2Ex,
2Fx, 2Gx, 2Hx, 2Jx, 2Kx, 2Lx, 2Mx, 2Nx, 2Px, Q2x, Q3x, Q4x, Q5x, Q8x, QAx,
QBx, QCx, QEx
4178CTO, 52x, 53x, 54x, 55x, 56x, 57x, 58x, 59x, 5Ax, 5Bx, 5Cx, 5Dx, 5Ex, 5Fx,
5Gx, 5Hx, 5Jx, 5Kx, 5Lx, 5Mx, 5Nx, 5Px, 5Qx, 5Rx, 5Sx, 5Tx, 5Ux, 5Vx, 5Wx,
5Xx, 5Yx, 5Zx, 92x, 93x, 94x, 95x, 96x, 97x, 98x, 99x, 9Ax, 9Bx, 9Cx, 9Dx, 9Ex,
9Fx, 9Gx, 9Hx, 9Jx, 9Kx, 9Lx, 9Mx, 9Nx, 9Px, 9Qx, 9Rx, 9Sx, 9Tx, 9Ux, 9Vx,
9Wx, 9Xx, 9Yx
4179CTO, G2x, G3x, G4x, G5x, G6x, G7x, G8x, G9x, GBx
4180CTO, 62x, 63x, 64x, 65x, K2x, K3x, K4x, K5x, K6x, K7x, K8x, K9x, KAx,
KBx, KCx, KDx, KEx, KFx, KGx, KHx, KJx, KKx, KLx, KMx, KNx, KPx, KQx, KRx,
KSx, KTx, KUx, KVx, KWx, KXx, KYx, KZx, L2x, L3x, L4x, L5x, L6x, L7x, L8x,
L9x, LAx, LBx, LCx, LDx, LEx, LFx, LGx, LHx, LJx, LKx, LLx, LMx, LNx, LRx, LSx,
LTx, LUx, LVx, LWx, LXx, LYx, LZx, M2x, M3x, M4x, M5x, M6x, M7x, M8x, M9x,
MAx, MBx, MCx, MDx, MEx, MFx, MGx, MHx, MJx
4236CTO, 62x, 63x, 64x, 65x, N2x, N3x, N4x, N5x, N6x, N7x, N8x, N9x, NAx,
NBx, NCx, NFx, NGx, NHx, NKx, NLx, NMx, NNx, NPx, NQx, NRx, MBx
LCD FRUs
In ThinkPad T420 and T420i, there are following types of LCDs.
14.0-inch HD (1366 x 768) LED backlight Anti-Glare Display (Table 40 Parts list14.0-inch HD (1366 x
768) LED Backlight Anti-Glare Display on page 155)
14.0-inch HD+ (1600 x 900) LED backlight Anti-Glare Display (Table 41 Parts list14.0-inch HD+ (1600 x
900) LED backlight Anti-Glare Display on page 161)
8
4
7 5
Table 40. Parts list14.0-inch HD (1366 x 768) LED Backlight Anti-Glare Display
No. FRU (14.0-inch HD (1366 x 768) LED backlight Anti-Glare Display) FRU no. CRU
ID
a, See Miscellaneous parts on page 167.
b
Table 41. Parts list14.0-inch HD+ (1600 x 900) LED backlight Anti-Glare Display
No. FRU (14.0-inch HD+ (1600 x 900) LED backlight Anti-Glare Display) FRU no. CRU
ID
a, See Miscellaneous parts on page 167.
b
1 LCD bezel assembly 04W1609 N
4177CTO, 22x, 23x, 24x, 25x, 26x, 27x, 28x, 29x, 2Ax, 2Bx, 2Cx, 2Dx, 2Ex, 2Fx, 2Gx, 2Hx,
2Jx, 2Kx, 2Lx, 2Mx, 2Nx, 2Px, Q2x, Q3x, Q4x, Q5x, Q7x, Q8x, QAx, QBx, QCx, QDx
4178CTO, 52x, 53x, 54x, 55x, 56x, 57x, 58x, 59x, 5Ax, 5Bx, 5Cx, 5Dx, 5Ex, 5Fx, 5Gx, 5Hx,
5Jx, 5Kx, 5Lx, 5Mx, 5Nx, 5Px, 5Qx, 5Rx, 5Sx, 5Tx, 5Ux, 5Vx, 5Wx, 5Xx, 5Yx, 5Zx, 92x, 93x,
94x, 95x, 96x, 97x, 98x, 99x, 9Ax, 9Bx, 9Cx, 9Dx, 9Ex, 9Fx, 9Gx, 9Hx, 9Jx, 9Kx, 9Lx, 9Mx,
9Nx, 9Px, 9Qx, 9Rx, 9Sx, 9Tx, 9Ux, 9Vx, 9Wx, 9Xx, 9Yx
4179CTO, G2x, G3x, G4x, G5x, G6x, G7x, G8x, G9x, GBx
4180CTO, 62x, 63x, 64x, 65x, K2x, K3x, K4x, K5x, K6x, K7x, K8x, K9x, KAx, KBx, KCx,
KDx, KEx, KFx, KGx, KHx, KJx, KKx, KLx, KMx, KNx, KPx, KQx, KRx, KSx, KTx, KUx,
KVx, KWx, KXx, KYx, KZx, L2x, L3x, L4x, L5x, L6x, L7x, L8x, L9x, LAx, LBx, LCx, LDx,
LEx, LFx, LGx, LHx, LJx, LKx, LLx, LMx, LNx, LPx, LQx, LRx, LSx, LTx, LUx, LVx, LWx,
LXx, LYx, LZx, M2x, M3x, M4x, M5x, M6x, M7x, M8x, M9x, MAx, MBx, MCx, MDx, MEx,
MFx, MGx, MHx, MJx
4236CTO, 62x, 63x, 64x, 65x, N2x, N3x, N4x, N5x, N6x, N7x, N8x, N9x, NAx, NBx, NCx,
NDx, NEx, NFx, NGx, NHx, NKx, NLx, NMx, NNx, NPx, NQx, NRx, MBx
2 Camera module 60Y9994 N
4177CTO, 22x, 23x, 24x, 25x, 26x, 27x, 28x, 29x, 2Ax, 2Bx, 2Cx, 2Dx, 2Ex, 2Fx, 2Gx, 2Hx,
2Jx, 2Kx, 2Lx, 2Mx, 2Nx, 2Px, Q2x, Q3x, Q4x, Q5x, Q8x, QAx, QBx, QDx, QEx
4178CTO, 52x, 53x, 54x, 55x, 56x, 57x, 58x, 59x, 5Ax, 5Bx, 5Cx, 5Dx, 5Ex, 5Fx, 5Gx, 5Hx,
5Jx, 5Kx, 5Lx, 5Mx, 5Nx, 5Px, 5Qx, 5Rx, 5Sx, 5Tx, 5Ux, 5Vx, 5Wx, 5Xx, 5Yx, 5Zx, 92x, 93x,
94x, 95x, 96x, 97x, 98x, 99x, 9Ax, 9Bx, 9Cx, 9Dx, 9Ex, 9Fx, 9Gx, 9Hx, 9Jx, 9Kx, 9Lx, 9Mx,
9Nx, 9Px, 9Qx, 9Rx, 9Sx, 9Tx, 9Ux, 9Vx, 9Wx, 9Xx, 9Yx
4179CTO, G3x, G4x, G5x, G6x, G7x, G8x, G9x, GBx
4180CTO, 62x, 63x, 64x, 65x, K7x, K8x, K9x, KAx, KBx, KCx, KDx, KEx, KFx, KGx, KHx,
KJx, KKx, KLx, KMx, KNx, KQx, KRx, KSx, KTx, KUx, KVx, KWx, KXx, KYx, KZx, L2x, L3x,
L4x, L5x, L6x, L7x, L8x, L9x, LAx, LBx, LCx, LDx, LFx, LGx, LHx, LLx, LMx, LNx, LPx, LQx,
LRx, LSx, LTx, LVx, LWx, LXx, LYx, LZx, M2x, M3x, M4x, M5x, M6x, M7x, M8x, M9x, MAx,
MBx, MCx, MDx, MEx, MGx, MHx, MJx
4236CTO, 62x, 63x, 64x, 65x, N2x, N4x, N5x, N7x, N8x, N9x, NAx, NBx, NCx, NDx, NEx,
NFx, NGx, NHx, NKx, NLx, NPx, NQx, NRx, MBx
Table 50. Parts listWindows 7 Home Basic (32 bit) recovery DVDs
Language P/N CRU
ID
Arabic 03W7935 *
Brazilian Portuguese 03W7936
Simpliied Chinese 03W7937
English (for India) 03W7938
French 03W7939
Portuguese 03W7940
Russian 03W7941
Spanish 03W7942
Serbian-Cyrllic 03W7943
Turkish 03W7944
US English 03W7945
Table 51. Parts listWindows 7 Home Premium (64 bit) recovery DVDs
Language P/N CRU
ID
Simpliied Chinese 03W7946
English (for India) 03W7947
US English 03W7948
Table 52. Parts listWindows 7 Home Premium (64 bit) recovery DVDs
Language P/N CRU
ID
Arabic 03W7949 *
Brazilian Portuguese 03W7950
Simpliied Chinese 03W7951
Traditional Chinese 03W7952
Czech 03W7953
English (for India) 03W7954
French 03W7955
Greek 03W7956
German 03W7957
Hebrew 03W7958
Traditional Chinese (Hong Kong S.A.R.) 03W7959
Hungarian 03W7960
Japanese 03W7961
Korea 03W7962
Polish 03W7963
Portuguese 03W7964
Romanian 03W7965
Russian 03W7966
Slovak 03W7967
Spanish 03W7968
Serbian-Cyrllic 03W7969
Turkish 03W7970
US English (Disabled) 03W7971
US English 03W7972
English, Danish, Finnish, Swedish, and Norwegian 03W7973
English, Dutch, French, German, and Italian 03W7974
English, Slovenian, and Croatian 03W7975
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,
this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product speciications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in speciic environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary signiicantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
speciic environment.
IBM (used under license) is trademark of the International Business Machines Corporation in the United
States, other countries, or both:
The following terms are trademarks of Microsoft Corporation in the United States, other countries, or both:
Windows
Windows Vista
The following terms are trademarks of Intel Corporation or its subsidiaries in the United States, other
countries, or both:
Intel
Intel Centrino
Intel Core
Other company, product, or service names may be the trademarks or service marks of others.
Printed in China
*0A60007*