Analog IP Gateway GXW-400x Quick Installation Guide: SW Version 1.0.0.17
Analog IP Gateway GXW-400x Quick Installation Guide: SW Version 1.0.0.17
Analog IP Gateway GXW-400x Quick Installation Guide: SW Version 1.0.0.17
WARNING: Please DO NOT power cycle the GXW-400x when LED lights are flashing during
system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to
malfunction.
WARNING: use only the power adapter included in the GXW-400x package. Using an alternative
power adapter may permanently damage the unit.
Overview
The new GXW-400x series has a compact and quiet design (no fans) and offers superb audio
quality, rich feature functionality, strong security protection, and good manageability. It is auto-
configurable, remotely manageable and scalable.
The GXW-400x features 4 or 8-port FXS interface for analog telephones, dual 10M/100Mbps
network ports with integrated router, PSTN life line in case of power failure, and an RS232 serial
port for administration. In addition, it supports 2 SIP account profiles, caller ID for various
countries/regions, T.38 fax, 1 or 2-stage dialing, flexible dialing plans, security protection
(SIPS/TLS), comprehensive voice codecs including G.711 (a/u-law), G.723.1, G.726, G.728,
G.729A/B/E and iLBC.
Package
Unpack and check all accessories. Equipment included in the package:
GXW- 400xv
Display
FXS port
Scenario One:
GXW- 400x FXS Gateway Configuration
PBX Scenario, VoIP
FXS Trunks PB
Scenario Two:
GXW- 400x FXS Gateway Configuration
No PBX Scenario, VoIP
PSTN
Analog
4 or 8 Ports Lines
INTERNET
CLOUD
GXW FXS Series
Branch A - Boston, MA
6 employees
PSTN
Analog
Lines
FX0
Internet
PST N
Cloud
Cloud GXW 400x
GXW 410x
GXW- 400x
PSTN
Power FXS
LAN/WAN Console Line
Supply Ports
RJ-45 Ethernet Connection
Ports (PC
connection)
CONFIGURATION
4. Once the extensions are configured, you are finished. Click Update after changing any
setting and then Reboot to let the changes take effect.
5. After reboot, check under Status page whether the extensions are successfully registered.
You can then start using your Standard Phones connected to ports FXS1 to FXS8 to make
calls.
IMPORTANT Settings
The end-user must configure the following settings according to the local environment. NOTE:
Most settings on the web configuration pages are set to the default values.
A. NAT Settings
If you plan to keep the gateway within a private network behind a firewall, we recommend using
STUN Server. Here are 3 settings that can be useful in such a scenario:-
1. STUN Server (under Advanced Settings webpage)
Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN
Server on the internet and enter it on this field. If using Public IP, keep this field blank.
2. Use Random Ports (under Advanced Settings webpage)
This is a tricky setting. It really depends on your network settings, so set this parameter to
Yes or No, whichever works. If using a Public IP address, set this parameter to No.
B. DTMF Methods
Under Profile pages, you will find DTMF Settings:
DTMF in-audio
DTMF via RTP (RFC2833)
DTMF via SIP INFO
D. FIRMWARE UPGRADE
To upgrade your unit firmware, follow these steps:
1. Under Advanced Settings webpage, enter your TFTP or HTTP Server IP address (or
FQDN) next to the Firmware Upgrade: Upgrade Server field.
2. Select via TFTP or HTTP accordingly.
3. If you plan to use Automatic Upgrade, set it to Yes, otherwise No (this will make it check
for upgrade every time you reboot).
E. FACTORY RESET
The ONLY way to reset default factory settings is to follows these four (4) steps:
1. Unplug the Ethernet cable.
2. Locate a needle-sized hole on the back panel of the gateway unit next to the power
connection.
3. Insert a pin in this hole, and press for about 7 seconds.
4. Take out the pin. All unit settings are restored to factory settings.
For any questions, please email support@grandstream.com OR call our technical support at our
Brookline or LA offices.
Grandstream Networks, Inc. Corporate Headquarters
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