Syllabus Mba - Iind Year IT

SYLLABUS
MBA - IInd YEAR

IT
Syllabus for
M.B.A. (IT)
Group - IV Information Technology
Paper - I Management Support System
Paper - II Business Process Re-Engineering
Paper - III System Analysis and Design
Paper - IV Data Base Management

Group - IV
Information Technology
Paper - I
Management Support System
Unit - I. An overview of Decision Support Systems

Decision Making at Different Levels of Management, Decision making situation,
Decision Support System (DSS), Computerised DSS, Characterised of Decision
support systems, Other Information Systems
The Decision Making Process
Characteristics of Business Decisions, Information Needs of Decision Making,
Informatin Concepts, The Quality of Information, Characterstics of Information
Quality, human Decision Making process
Unit - II. System Concepts
System, System Elements and their Relationship, Types of Systems, Common
Features of Systems, Systems Analysis and Design
Anatomy of Decision Support Systems
Model Sub System, Knowledge Based Systems, The User Interface, Types of
Decision Support Systems Classification of Decision support systems based on
Usage Modes, Approaches to the Design of Decision Support System Architecture
Unit - III. Hardware, Software and User Interfaces, Decision Support Systems
Basic Considerations for Acquiring Hardware, The Role of External Consultants,
Stages in Acquiring Hardware, Financial Resources, Questionnaire, Acquisition of
Software, Criteria for the Evaluation of the Software, Questionnaire for Selection,
Maintenance of the Equipment, Decision Support system User Interface.
Unit - IV Expert Systems for Decision Support

Need for an Expert system, Concept of an Expert System, Expert systems and
Conventional Information Systems, Types of Expert System,Design of an Expert
system, limitation of Expert systems, Reasons for the Failure of an Expert System.
Executive Support Systems
Introduction, Functions of an Executive, Design of an Executive Support System,
Frequency Analysis, Comparison between Executive support system and the
decision support system, Factors for the Failure of ESS
Unit - V. Group Decision Support Systems

Group Decision Support Systems, Concepts of Group Decision Support systems.
Advantages of G.D.S.S., How G.D.S.S. is Developed, Advantages and Disadvan-
tages of G.D.S.S.
..........................................................................................................................................
Paper - II
Business Process Re-Engineering.
Unit - I. Meaning and purpose of Data processing, Source documents, data input data
Manipulation, Output of information, data storage, Files and Records, File
creation, File access, File manipulation and maintenance, File generation, Sequen-
tial and Direct file organisation.
Unit - II. Meaning and purpose of window, menus, Dialog Boxes, file Management under
windows, microsoft word, file Menu, Use Letter wizard for producing business
letters, Entering, selecting, inserting, viewing text, Normal view, page view, Point
view, Zooming the view, character and paragraph formating, Printing a document.
Unit - III Introduction to spreadsheet, spreadsheet overview, formatting worksheet Data,
Relative and absolute Referencing, working with Formula, working with function,
Creating and using Macros, Data Management through worksheets, analysis
through charts graphs, Setting print Styles printing worksheets and charts/Graphs.
Unit - IV Introduction to database - Concepts of relational Database. Management Applica-
tions, Types of Database Models, Network Model Heirarchial Model, RDBMS,
ORDBMS.
Unit - V Introduction to SQL - Part of SQL - DML, DDL, DCL and Query Language creating
and manipulating tables Inserting data into tables, Restricting and validating Data
Entry with constaints, creating simple reports using oracle Plus Report Manager,
maintaining users and Database Administration, user creation, Roles and Privi-
leges concepts of Front, end applications, Need for data entry screens, D2K as
a front-end tool, Working with D2K forms Designer-forms, Menus, Tool Bars, D2K
reports for better Reporting of Data - Master detail reports
...........................................................................................................................................
Paper - III
System Analysis and Design
Unit - I. Systems Concepts and the Information Systems Environment.
Introduction, The Systems concept : Definition, Characteristics of a System :
Organization, Interaction, Interdependence, Integeration, Central Objective, Ele
ments of System : Outputs and Inputs, Processor(s). Control, Feedback, Envi-
ronment. Boundaries and Interface. Types of Systems : Physical or Abstract
Systems. Open or Closed Systems, ManMade Information Systems.
The System Development Life Cycle

The System Development life Cycle : Recognition of Need - Feasibility Study,
Analysis, Design, Implementation, Post-Implementation and Maintenance. Consid-
erations for Candidate Systems : Political Considerations. Planning and Control for
System Success. Prototyping.
The Role of the Systems Analyst
Introduction, Definition. Historical Perspective : The Early Years. The War Effort.
Academic and Personal Qualification. The Multifaceted Role of the Analyst :
Change Agent. Investigator and Monitor. Architect. Psychologist. Saleperson,
Motivator, Politican. The Analyst in the MIS Organization : The MIS Organiza-
tion. Rising Positions in System Development :
Unit - II. Systems Planning and the Initial Investigation
Bases for Planning in Systems Analysis : Dimensions of Planning. Initial Investi-
gation : Needs Identification. Determining the User's Information Requirements.
Case Scenario. Problem Definition and project Initiation. Back ground Analysis.
Fact-Finding. Fact Analysis Determination of Feasibility.
Information Gathering
Information about the Firm. Information about User Staff. Information about Work
Flow. Information Origination, Information-Gathering Tools : Review of
Literature,Procedure, and Forms. On- Site observation. Interview and Question
naires. Types of Interviews and Questionnaires.
The Tools of Structured Analysis
Structured Analysis. The Tools of Structured Analysis : The Data Flow Diagram
(DFD). Data Dictionary. Decision Tree and Structured English. Decision Tables.
Pro and Cons of Each Tool.
Unit - III. Feasibility Study
System Performance Definition : Statement of Constraints. Indentification
of Specific System Objectives. Description of Outputs. Feasibility Study :
Feasibility Considerations. Steps in Feasibility Analysis. feasibility Report. Oral
Presentation.
Cost/Benefit Analysis
Data Analysis. Cost/Benefit Analysis : Cost and Benefit Categaries. procedure
for Cost/Benefit Determination. The System Proposal.
The Process and Stages of Systems Design
The Process of Design : Logical and Physical Design. Design Methodologies :
Structured Design. Form-Driven Methodology - The IPO Charts, Major Develop-
ment. Activities : Personnesl Allocation. Audit Consideration : Processing Controls
and Data Validation. Audit Trail and Documentation Control
Unit - IV. Input/Output and Forms Design
Input Design : Input Data. Input Media and Devices. Output Design.
Forms Design : Classification of Forms. Requirements of Forms Design. Carbon
Paper as a Form Copier. Types of Forms. Layout Considerations. Forms Control.
File Organization and Data Base Design
File Structure. File Organization : Sequential Organization. Indexed - Sequential
Organization. Inverted List Organization. direct-Access Organization. Data Base
Design : Objectives of Data Base. Logical and Physical Views of Data. Data
Structure. Normalization. The Role of the Data Base Administrator.
Unit - V. System Testing and Quality Assurance
System Testing. The Nature of Test Data. The Test Plan : Activity Network for
System Testing. System Testing. Quality Assurance : Quality Assurance Goals
in the Systems Life Cycle. Levels of Quality Assurance. Trends in Testing Role
of the Data Processing Auditior :The Audit Trail.
Implementation and Software Maintenance
Conversion : Activity Network for Conversion. Combating Resistance to Change.
Post - Implementation Review : Request for the view. A Review Plan. Software
Maintenance : Primary Activities of a Maintenance Procedure. Reducing
Maintenance Costs.
Hardware/Software Selection and the Computer Contract
The computer Industry : Hardware Suppliers. Software Supplier.Service Suppliers.
The Software Industry Industry: Types of Software. A Procedure for Hardware/
Software Selection : Major Phases in Selection. Software Selection. The Evalu-
ation Process. Financial Considerations in Selection : The Rental Option. The
Lease Option. The Purchase Option. The used Computer. The Computer Contract
: The Art of Negotiation. Contract Checklist.
Security, Disaster/ Recovery, and Ethics in System Development
System Security : Definitions. Threats to System Security, Control Measure
Development : ethics Codes and Standards of Behaviour.
...........................................................................................................................................
Paper - IV
Data Base Management
Unit - I. Introduction
Objective, Early Information System, Problems with Early Information Systems,
Organization of Database, Components of Database Management System. Data
Models, Entiry - Relationship Model, Hierarchical Data Model, Semantic Data
Modelling
Basic File Systems
Secondary Storage Devices, Basic Terminology, Files, Buffer Management, File
Organization, The Sequential File Organization. The Indexed Sequential File
Organization, Creation and Manipulation of Indexed Sequential File Hashing,
Key to Address Transformations, overflow Management in Hashed Files.
Additional File Organization Techniques
B-tree Based Indexed File Organization, Secondary Indexes : Organiaztion and
Usage, File Organization Based on Dynamic Hashing with Immediate Splitting,
Dynamic Hashing with Deferred Splitting, Linear Splitting.
Unit - II. Relation Data Model
Basic Definitions and Terminology, Relational Algebra, ISBL - A Pure Relational
Algebra Based Query Language, Relational Calculus, The Tuple Calculus System,
The Domain Calculus System, Structured English Query Language
(SEQUEL or SQL), QUEL (Query Language), QBE (Query-By-Example),
Secondary Indexing in Evaluating Relational, Algebraic Operations
Relation Database Design
Integrity Constraints, Function Dependency, Logical Implication of Dependencies,
Inference Axioms for Functional Dependencies, Covers for Functional Dependen-
cies, Covers for Functinal Dependencies, Normal Forms, Decom position of
Relation Schemes, design Procedures, Multivalued Dependencies, Join Depend-
ency, Closed Family of Dependencies.
Unit - III. Query Processing and Optimization
Query Optimization by Algebraic Manipulation, Join Algorithms, SQL Query Opti-
mization Strategies Query Decomposition
Semantic and Object-oriented Data Models
Relation Model does not Offer Sufficiently Rich Conceptual Model, Features of
Different Semantic Models, Object-oriented Models.
Unit - IV. Network and hierarchical Database Systems
Network Data Model, Hierarchical Database Systems.
Security
Access Control, Cryptosystems, Statistical Database Security.
Unit - V. Distributed Database
Structure of Distributed Databases, Data Model, Query Processing, Join process-
ing, Query Processing in SDD-1; A System for Distributed Databases, Distributed
Query Processing in R*, Concurrency Control, Recovery in Distributed Data bases.
...........................................................................................................................................

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SYLLABUS

MBA - IInd YEAR

Group - IV Information Technology

Paper - I Management Support System

Paper - II Business Process Re-Engineering

Paper - III System Analysis and Design

Paper - IV Data Base Management

Unit - I. An overview of Decision Support Systems

Unit - IV Expert Systems for Decision Support

Unit - V. Group Decision Support Systems

The System Development Life Cycle

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