PGDBM – HR

Contents:

Paper – I Management Process and Organizational Behavior.

Paper – II Environment Management.

Paper – III Managerial Skill Development.

Paper – IV Accounting For Managers.

Paper –V Management & Organizational Behavior

Paper – VI Industrial Relations Labour Law

Paper – Vii Human Resource Development

Paper – VIII Organization change & development

 PGDBM – HR
Paper – I

Management Process and Organization Behavior

UNIT – I A History Of Organization Development: The Laboratory Training Stem, The

Survey Research And Feedback Stem, The Action Research Stem, The
Sociological Stem, The Changing Context, Second - Generation OD.

Values, Assumptions, And Beliefs In OD: Chronology Of Events In

Management And Organization Thought, Early Statements Of OD Values And
Assumption, A Values Study.

UNIT – II Foundations Of Organization Development: Models And Theories Of Planned

Change, Systems Theory Participation And Empowerment, Teams And
Teamwork, Parallel Learning Structures, A Normative-Reeducative Strategy Of
Chaining, Applied Behavioral Science, Action Research.

Managing The OD Process: Diagnosis, The Action Components: Id

Interventions, The Program Management Component.

Action Research and Organization Development: Action Research: A Process

And An Approach, History And Varieties Of Action Research, Examples Of
Action Research In Organization Development.

Comprehensive OD Interventions : “Getting The Whole System In The Room”

Search Conferences And Future Search Conferences, Beckhard’s Confrontation
Meeting, Strategic Management Activities, Teal Time Strategic Chang, Stream
Analysis, Survey Feedback, Systems 1-4t, Grid Organization Development,
Schein’s Cultural Analysis, Large-Scale Change And Hig-Performance Systems,
Systems, Transoganizational Development.

UNIT – III Structural Interventions And The Applicability Of OD : Sociotechnical

Systems, Self-Managed Teams: Problems In Implementation, Work Redesign,
MBO And Appraisal, Quality Circles, Quality Of Work Life Projects, Parallel
Learning Structures, Physical Settings And OD, Total Quality Management,
Reengineering, The Self-Design Strategy, High-Involvement And High-
Performance Work Systems, Large-Scale Systems Change And Organizational
Transformation.

Training Experiences: T-Groups, Behavioral Modeling, Life And Career

Planning, Coaching And Mentoring, Instrumented Training.

UNIT – IV Issued In Consultant-Client Relationships: Entry And Contracting, Defining

The Client System, The Trust Issue, The Nature Of The Consultant’s Expertise,
Diagnosis And Appropriate Intervention, Depth Of Intervention, On Beeingn
Absorbed By The Culture., The Consultant As A Microcosm, Action Research
And The OD Process, The Development Of Consultation Skills, Rewards,
Staffing And Career Development Organizational Justice, Labor Relations,
Monetary Costs And Skill Demands.
UNIT – V Power, Politics, And Organization Development: Assessing The Effects Of
OD: Some Issues And Problems, Positive Developments In Research On OD
Does OD Work? A Review of Reviews.

The Future And Organization Development: The Changing Environment,

Fundamental Strengths of OD, OD’s Future.

PAPER – II
Environment Management

UNIT – I An Introduction To Business Environment: Meaning And Definition Of

Business Environment, Importance Of The Study Of Business Environment,
Environmental Analysis, Macro Environment.

Industrial Policy and Licensing: The Meaning Of Industrial Policy, Industrial

Policy, 1948, Industrial Policy Resolution, 1956, Industrial Policy Statement,
1977, Industrial Policy Statement, 1980, New Industrial Policy, 1991, Small-
Scale Sector Industrial Policy, Industrial Licensing.

Industrial (Development And Regulation) Act, 1951: Introduction, Coverage

Of The Act, Licensing Provisions Of The Industries Act, 1951, Investigation Into
Scheduled Industrial Undertakings, Power To Regulate Supply And Distribution
Of Certain Articles, Central Advisory Council And Development Councils.

UNIT – II Monopolies and Restrictive Trade Practices Act, (MRTP Act), 1969:
Objectives, Amendments, MRTP Commission, Monopolistic, Restrictive and
Unfair Trade Practices, Monopolistic Trade A practices, Restrictive Trade
Practices, Unfair Trade Practices.

Foreign Capital: The Need For Foreign Capital, Forms Of Foreign Capital,
Advantages Of Foreign Direct Investment, Limitations Of Foreign Direct
Investment, Indian Government’s Policy Towards Foreign Capital, Policy
Regarding Foreign Investment (1991), Changes In Foreign Investment Policy
During The Year 1994-95, Changes Made With Regard To Foreign Investment In
1996-97, BJP Government’s Policy Of Foreign Investment, Inflows Of Foreign
Investment To India In Recent Years.

Multinational Corporation: Definition, Origin of MNCs, Benefits of MNCs,

Harmful Effects Of MNCs, Multinational Corporations In India.

UNIT – III The Securities And Exchange Board Of India (SEBI) : Introduction, Salient
Features Of The SEBI Act, 1992, Functions Of The SEBI, The SEBI’s Guidelines
For Disclosure And Investor Protection, The SEBI’s Guidelines For Issue Of
Issue Of Fully Convertible/ Partly Convertible Debentures/Non-Convertible
Debentures, Promoters Contribution, The SEBI’s Guidelines For Bonus Issue,
Rights Issue Recent Amendments,

UNIT – IV Industrial Sickness: Magnitude Of Industrial Sickness, Definition Of Sickness,

Kinds Of Sickness And Their Causes, Remedial Measures, The Sick Industrial
Companies, (Special Provisions) Act (Since), 1985, The Sick Industrial
Companies (Special Provisions) Bill, 1997

Small-Scale Industries: Definition Of Small-Scale Industries, Classification,

Role Of Small-Scale Industries In The Indian Economy, Problems Of Small-Scale
 Industries, Incentives To Small-Scale Industries, New Policy For The Small-Scale
Sector, 1991.

UNIT – V Social Responsibility of Business: Definition Of Social Responsibility

Dimensions Of Social Responsibilities, Arguments Against Social Responsibility
Of Business, Arguments For Social Responsibility Of Business, The Indian
Situation, Social Audit.

Consumerism And Consumer Protection : Definition Of Consumerism, Need For

Consumerism, Utility Of Consumerism, Legislative Measures For Consumer
Protection In India, Consumer Rights , The Consumer Movement In India,
Journalism And Consumer Protection Hindrances To The Growth Of A Strong
Consumer Movement, The Consumer Protection Act, 1986, Consumer Protection
Councils, Consumer Dispute Redressal Forums

Privatisation Of Public Enterprises: Introduction, What Is Privatization, Forms

Of Privatization, Arguments In Favour Of Privatization, Arguments Against
Privatization.

PAPER – III
Managerial Skill Development
UNIT – I Managerial Work: Managerial Roles, Understanding Your Philosophy Of
Management, Forecasting The Future Organization.
Interpersonal Relations, Communication And Conflict: Introduction, Readings,
Execises An Cases, Memo.
Developing Conflict-Resolution Skills, Case: Bob Knowlton, Dealing With
Problem Subordinates.

UNIT – II Motivation, Job Design, and Performance: Frederick Herzberg, One More
Time: How Do You Motivate Employees, J. Richard Hackman, Designing Work
For Individuals And For Groups, Herbert H. Meyer, A Solution To The
Performance Appraisal Feedback Enigma,

Exercise: Enlivening the Job Characteristics Model: A Job Redesign Project,

Case: Saturn Rising: Work Redesign On The Factory Shop Floor, Exercise:
Giving And Receiving Feedback,

Leadership and Decision Making: Introduction, Readings, Exercises And

Cases, Memo, Victor H. Vroom, Two Decades Of Research On Participation:
Beyond Buzz Words and Management Fads, Bernard M. Bass Leadership Good,
Better, Bes, Jay A. Conger
Leadership: The Art Of Empowering Other, Exercise: Leadership And Decision
Making: Applying The Vroom-Jago Modal, Case: The Man Who Killed Braniff,
Exercise: Leadership Empowerment,

UNIT – III Power And Politics: Introduction, Readings, Exercises And Cases, Memo,
David Kipnis, Stuart M. Schmidt, Chirs Staffin- Smit, Lan Wilkinson, Patterns Of
Managerial Influence: Shotgun Managers, Tacticians, And Bystanders, Rosabeth
Moss Kanter, Power Failure In Management Circuits, Gerld R. Salancik, Jeffrey
Pfeffr, Who Gets Power And How They Hold Onto It: A Strategic Contingency
Model Of Power Exercise: Dependency Situations, Case: Jennifer Carson At The
Science Museum Execise: Power Lab,
 Group Dynamics: Introduction, Readings, Exercises and Cases, Memo,
Norman R.F.
Maier, Assets And Liabilities In Group Problem Solving: The Need For An
Integrative Function Irving I. Janis, Groupthink, Daniel C. Feldman, The
Development And Enforcement Of Group Norms, Exercise: Wilderness Survival:
Group Decision Making And Effectiveness, , Exercise: The Nasa/Challenger
Incident, Exercise: Norms And Deviance,

Intergroup Dynamics: Introduction, Readings, Exercises And Cases, Memo, L.

Dave Brown, Managing COflict Among Group, Imuzafer Sherif, Experiments In
Group Conflict, Kenwyn K. Smith, An Intergroup Perspective On Individual
Behavior, Exercise: Battle Of The Sexes Confrontation.

Organization Design, Evolution And Culture: Introduction, Readings,

Exercises And Cases, Memo Robert Duncan, What Is The Right Organization
Structure? Decision Tree Analysis Provides The Answer, Larry E. Greiner,
Evolution And Revolution As Organizations Grow, Vijay Sathe, Implications Of
Corporate Culture: A Manager’s Guide To Action, Exercises: Small Business
Design: The Case Of A Startup Publishing Firm, Exercises: Fairfield Flyer
Wagons, Case: Managing By Mystique,

Careers And Stress: Introduction, Readings, Exercises And Cases, Memo,

Gene W. Ealton, Paul H. Thompson, Raymond L. Price, The Four Stages Of
Professional Cares A New Lok At Performance By Professional, Douglas T. Hall.
Judith Richter, Career Gridlock: Baby Boomers Hit the Wall, Morely D. Glicken,
Katherine Janka, Executives Under Fire: The Burnout Syndrome, Case: Jane
Moore: An Executive Woman’s Carer Story, Exercise: Career Anchors, Exercise:
The Burnout Questionnaire,

Managing Diversity, Ethics, International Issues, and Corporate Social

Responsibility: Introducation, Readings, Execises and Cases, Memo. Itaylor Cox,
Jr. The Multicultural Organization, Richard P. Nielsern, Changing Unetical
Organizational Behavior, Paul H. Weaver, After Social Responsibility, Exercises:
Four Cultures, Exercises: The Maquiladora Decision, Exercises: Vsnatin – Group
Decision Making and Ethics.

Paper – IV
Accounting for Managers
Unit – I An Introduction to Management Accounting: Objectives, The two costs and
management accounting Systems, The elements of Cost, the Classification of
cost, what is management accounting? Cost decision making.
Material: Objectives, the valuation of materials, Materials management.

Unit - II Labour: Objectives, Payroll analysis, Incentive schemes, the Cost of labour
turnover.
Absorption Costing: The aim of absorption costing, Overheads, Cost centers,
Overhead absorption, the limitation of absorption costing.
 Unit – III Marginal costing and breakeven analysis: Objectives, Marginal costing,
breakeven analysis.
Absorption costing and breakeven analysis: Objectives, Absorption costing,
marginal cost the effects on profits and stock valuation.

Unit – IV Budgeting and budgetary control: Objectives, Introduction: the household

budget, Principals, Practical considerations, Budget relationships, the cash
budget, the budgeted trading and profit and loss account and the budgeted
balance sheet, the master budget, Flexible budgets, the behavioral aspects of
budgeting, the benefits of budgeting, Zero base budgeting.

Unit – V Standard Costing: Objectives, What standard costing? Cost Control using
standard costing, Material variances, labour variances, the profit variance.
Capital investment appraisal: Objectives, payback method, Average rate of
return method, How to use annuity tables, Present value tables, Depreciation and
cash flows, residual values, Taxation, Other methods, Which methods?

Paper – V

Management & Organizational Behavior

UNIT I
Introduction to Management
Introduction, Definitions of Management, Evolution of Management,
Management Theories, Approaches and Movements, Management Styles,
Modern Management Thought, Manage – (Roles and Responsibilities,
Traditional Versus Modern, Skills Required To Be a Manager, Managerial
Effectiveness) , Models of Man, Management Functions (Planning,
Staffing, Organizing, Coordinating, Controlling Directing) , Major
Challenges of Management, Management as a Science
Planning
Introduction, Definition, Nature of Effective Planning, Planning Process,
Why Plan, Types of Planning, Benefits in Planning, Limitations of Planning
Controlling
Introduction, Definitions of Controlling, Control Process, Types of Control,
Characteristics of Effective Controls, Controls as Management Tools,
Controlling Techniques (Gantt Charts, Program Evaluation And Review
Technique, of Pert, Benchmarking) , Benefits of Controlling, Limitations of
Controlling, Controlling Vis-À-Vis Other Management Functions
An Introduction to Human Resources Management
Introduction, Definitions, Definitions of Human Resources Management,
Evolution of Human Resources Management, Human Resources
Functions – The ASTD Way , Objectives of Human Resources
Management ,Human Resources, Management – An Inter-Discipline,
Major Challenges and Opportunities of Human Resources Management,
Has Hr Lost Its Way?
 Quality of Working Life
Introduction, Definitions of QWL, Evolution of QWL, Constituents of QWL,
QWL in Indian Context, Employee Retention and QWL, Benefits of QWL

UNIT II
The Study of Organi8zational Behavior
Introduction to Organizational Behavior, Organizations, Importance of
Organizations, Traditional Versus Modern Organizations, Organizational
Behavior, Why Study Organizations, Organizational behavior – an
interdisciplinary, Approach, Major challenges and opportunities of
Organizational behavior, Organizational behavior models
Learning
Introduction Definitions of Learning, Learning as a Product, Learning as
Process, Theories of Learning, Principles of Learning, Determinants of
Learning, Applications of Learning in Organization, Learning Curve, Self
Learning – A New Dimension
Personality
Introduction, Definitions of Personality, Determinants of Personality,
Personality Traits, Tools to Measure Personality, Personality Theories,
Personality and Ob, Personality and Physical Fitness
Introduction
Definition, Perceptual Process, Common Perceptual Errors, Factors
Affecting Perception, Perceptual Learning, Perception and Ob, Cognitive
Dissonance Theory

UNIT III
Motivation
Introduction, Definition, Basic Characteristics of Work Motivation, Theories
of Motivation, Four States from Motivation to Demotivation In An
Organization, Techniques of Motivation, Manager’s Role in Motivation
Leadership
Introduction , Definition, Levels of Leadership In Organization, Importance
of Leadership, Leadership Vis-À-Vis Manager Ship, Types of Leadership
Styles, Leadership Vis-À-Vis Follower Ship, Transformational Versus
Transaction Leaders
Teams
Introduction, Definition of Team, Why Teams? , Characteristics of a Team,
Team Development, Types of Team, Team Decision – Making, Team
Decision – Making Techniques, Limitations of Team Decision – Making,
Effective Team Building Techniques
 Communication
Introduction, Definitions of Communication, Communication Process,
Measuring Communication, Communication as Tools for Improving,
Interpersonal Effectiveness, Organizational Communication, Human and
Non-Human Communication, Communication and Culture, Models of
Communication

UNIT IV
Conflict
Introduction, Definition, Conflict Perspective, Levels of Conflict, Patterns of
Conflict, Conflict Stimulation, Conflict Resolution, Benefits of Conflict,
Measuring Conflict, Functions and Dysfunctions of Conflict
Organization Culture
Introduction, Definitions and Evolutions of Organization Culture (Climate
and Culture) , Characteristics and Determinants of Organization Culture,
Organization Culture and Leadership, Types of Culture, Models of
Business Culture, Why Assess Culture?, OCTAPACE, Building
Organizational Culture, Transformation With in Organizational Culture
An Introduction to Transactional Analysis
Introduction, Definition of Transactional Analysis, Evolution of
Transactional Analysis, Key Ideas in Transactions Analysis, Ego States,
Transactions and Strokes, Life Script, Rackets and Games, Nature of
Transactional Analysis, Drama Triangle

UNIT V
Organization Change and Development
Introduction, Definitions of Organization Change, History of Organization
Change and Development, Types and Stages in Change, Why
Organization Change Fails, Resistance and Stress Due To Change,
Planned Change/Organizational Development (OD), OD Interventions
An Introduction to Attitude and Ethics
Introduction, Definitions of Attitude and Ethics , Components of Attitude ,
Attitude and Behavior , Theories of Attitude Change, Attitude
Measurement, Evolution of Ethics, Theories of Ethics, Corporate Social
Responsibility
Trends in International Business
Introduction, Why Growth in International Business, Globalization,
Individual and Interpersonal Business, Perspective, Foreign Sources of
Finance, Global Strategy , Forms of International Business and Marketing
Strategies
Organizational Power and Politics
Introduction, Definitions of Power and Politics, Sources and Bases of
Power , Power versus Authority , Types of Power , Dependency Theory of
Power , Categories of Political Behavior, Political Tactics, Impression
Management , Research of Organizational Politics in Strategic Change
 Paper- VI

INDUSTRIAL RELATIONS LABOUR LAW

UNIT I

BACKGROUND TO INDUSTRIAL RELATIONS

Understanding / Appreciating Industrial Relations/Employee Relations,
Approaches To Industrial Relations, Forms of Industrial Relations
EVOLUTION OF INDUSTRIAL RELATIONS IN INDIA
Industrial Relations In India Prior To British Raj
CHANGING PROFILES OF MAJOR STAKEHOLDERS OF INDUSTRIAL
RELATIONS IN INDIA
Trade Unions , Problems Confronting Unions And Measures To Strengthen
Trade, Measures To Strengthen Trade Union Movement In India, White-Collar
Trade Unions, Employers Associations, Government Policies And Industrial
Relations

UNIT II

MANAGEMENT OF CONFLIACAT IN INDUSTY

Conflict Resolution, Collective Bargaining, Negotiation For Win-Win Dispute
Resolution, Management of Discipline , Principal of Discipline, Causes And
Settlement of Industrial Disputes, Lok Adalat , Management of Strikes & Lock
Out
CASE STUDIES
1 :Union Recognition : The Indal Initiatives, 2 : Human Resources Regeneratiin
The KTL Experience, 3 : Subramaniam’s Dilemma , 4 : IMPLA Pharmaceuticals
Limited , 5 : Dilemma of Restructuring , 6 : Dilemma of Negotiation : A Case
Study of Dolphin Limited , 7 : Norman (1) Limited , 8 : He Asked Me To Pay Up

BACHGROUND OF LABOUR LEGISLATIONS

Introduction to Labour Legislations, Indian Constitution and Labour Legislations ,
ILO and Its Influence on Labour Legislations In India , Conclusion

UNIT III

REGULATIVE LEGISLATIONS
The Trade Unions Act, 1926, Recognition of Trade Union under the Maharashtra
Recognition of Trade Unions, And Prevention of Unfair Labour Practices Act,
1947
PROTECTIVE LEGISLATIONS
The Factories Act, 1948
UNIT IV
WAGE LEGISLATIONS
Minimum Wages Act, 1948, Payment Of Wages Act, 1936, Equal Remuneration
Act, 1976, The Payment Of Bonus Act, 1965, Keywords , Review Questions
SOCIAL SECURITY LEGISLATIONS
Rationale behind Social Security Legislations , Problems and Prospects , The
Employees Provident Funds and Miscellaneous Provisions Act, 1952, The
Employees State Insurance Act, 1948, Workmen’s Compensation Act, 1923, The
Maternity Benefit Act, 1961, Payment of Gratuity Act, 1972

UNIT V
MISCELLANEOUS LEGISLATIONS
Contravt Labour (Regulation and Abolition) Act, 1986, Sexual Harassment – A
Legal Perspective , The Apprentices Act, 1961, The Bonded Labour System
(Abolition) Act, 1976, Chikd Labour (Prphibition and Regulation) Act, 1986 (Main
Provisions)
EMERGING TRENDS IN LABOUR LEGISLATIONS
New Trends in Judicial Pronouncement , Latest Important Judgment of Supreme
Court/High Court, Simplification and Codification of Labour Laws , Restructuring
Labour Policy

Paper - VII

HUMAN RESOURCE DEVELOPMENT

UNIT I
INTRODUCTION TO HUMAN RESOURCE DEVELOPMENT
Introduction , Human Resourece Development, Summary
HRD : CONCELPTUAL ANALYSIS
Introduction , HRD Structure, HRD Culture And Climate
AN UNDERSTANDING OF EMPLOYEE BEHAVIOUR
Introduction ,Employee Behavior At Workplace, Internal Influencers Of Employee
Environment (External) Influence Affecting Employee Behaviour

UNIT II
LEARNING AND HUMAN RESOURCE DEVELOPMENT
Deference Between Education, Training And Learning, Learning As A Tool For
Behavior Modification, The Basic Adult Learning Principals, Design
Consideration In The Learning Process
ANALYZING THE ROLE FOR DEVELOPMENT
What Is Role Analysis? ,
EMPLOYEE SOCIALIZATION
Introduction , Socialization , Socialization – A Learning Process , Theories Of
Socialization

UNIT III
PERFORMANCE MANAGEMENT
Introduction , What Is Performance Management?
PERFORMANCE REVIEW, FEEDBACK AND COUNSELING
Introduction, Meaning And Definition Of Performance Review, Performance
Counseling
ASSESSEMENT CENTRE
Introduction , Emergence Of Assessment Centers, Meaning And Purpose
SUCCESSION PLANNING
Introduction, The Importance Of Succession Planning, Role Of Different
Stakeholders In Succession Planning

UNIT IV
TRAINING AND DEVELOPMENT
Introduction, Meaning And Importance Of Training And Development , Training
Development And Education , Role Of Training And Development In
Organizations
IDENTIFICATION OF TRAINING NEED
Introduction, Purpose And Importance Of Need Assessment
DESIGNING OF THE TRAINNG AND DEVELOPMENT PROGRAMME
Introduction , Defining The Objective Of The Training Programme
IMPLEMENTATION OF TRAINING AND DEVELOPMENT PROGRAMME

UNIT V
INNOVATIONS IN TRAINING TECHNIQUES
Introduction , GRID Seminars , SSL Technology , Modular Programmers ,
Walkabout , Action Learning
EVALUATION OF TRAINING AND DEVELOPMENT PROGRAMMES
Introduction, Meaning Of Evaluation
TRANSFER OF TRAINING
Introduction, Factors That Influence Transfer To Training
COACHING AND MENTORING
Introduction, Mentoring
DEVELOPMENT OF A RELIABLE AND VALID FRD INSTRUMENT
Introductions , Methodology
 Paper – VIII

ORGANIZATION CHANGE & DEVELOPMENT (HR)

UNIT I
Organizational Change: An Introduction , Models of Change, Change and
Its Impact

UNIT II
Organizational Culture and Change, A Systematic Approach To Making
Change

UNIT III
Organization Development: And Introduction, Diagnostic Strategies and
Skills

UNIT IV
Power, Politics and Ethics In OD, OD interventions, Knowledge
Management: An Introduction

UNIT V
Knowledge Management Approaches, Knowledge Networks,
Organizational Learning