ENGLISH VOCABULARY

Hotels - Rooms - Accommodation

A list of useful phrases for booking accommodation.

Questions - Requests - Enquiries Answers - Queries - Information

Do you have any rooms available? For when / for what date?
Single or double?
Would you have a room for tonight Double bed or twin beds?
please? With bath or shower?
For how long / for how many nights?
I'd like to book a room please. How long do you intend staying?

The rate/price is ....... for a single/double

What is the price? / What are your room.
rates please? The price is ....... per person sharing a room.
How much is it for a single/double There is a supplement of ....... for a single
room please? room
Is there a reduction for children? There is a reduction of ....... for children.

Do you serve breakfast? Breakfast is / is not included in the price.

Is breakfast included? Breakfast is served between 7 am and 10
What time is breakfast served? am.
Is there a restaurant in the hotel? We do / do not have a restaurant
Are there any restaurants nearby? (which opens from ....... to ....... am / pm)
Do you have special menus for We can provide a list of restaurants in the
children? area/
Do you cater for children? there are many restaurants/cafs in the
vicinity.
Special menus for children are / are not
available.
Is there a swimming pool? Yes, we have two swimming pools, one
outdoors
and one indoors.
The indoor swimming-pool is heated.
I'm afraid not, but the beach is just across
the road/
is very close .
Do you have parking facilities? We have a car park for our customers.
There is a public car park nearby.
Parking facilities are / are not provided.
Is there a shuttle service to/from the Yes. Here's the timetable.
airport? I'm afraid not, but there's a taxi rank just
outside.
 Spanish for Hotels - Espaol para hotels
Espaol Ingls
PALABRAS TILES - USEFUL
WORDS ESPAOL INGLS

alojamiento accommodation
Anda ya! Pull the other one.
las sbanas (bed) sheets
una reclamacin a complaint
Anmate! Cheer up!
una cama de a double bed
matrimonio
Clmate! Keep your hair on!
una habitacin doble a double room
una habitacin con a double-bedded Date prisa Hurry up
cama de matrimonio room
una reserva a reservation / De verdad! Really!
booking
una habitacin con a room with en Jess! Bless you!
bao suite bathroom (cuando
una cama individual a single bed alguien
estornuda)
una habitacin a single room
individual
Qu cara! What a cheek!
una propina a tip
una habitacin con a twin-bedded Qu lo! What a mess!
camas gemelas room
aire acondicionado air conditioning Qu timo! What a rip off.
el bar bar
la baera bath Salud! Cheers!

un albornoz bathrobe
Ten cuidado! Watch out!
el botones bellboy
la cuenta bill Cmo es eso? How come ?
las mantas blankets Por qu?

el / la guardacoches car park

attendant / parking A propsito By the way
lot attendant
un peine comb borracho Pissed as a newt
como una cuba
la camarera de pisos chambermaid
el comedor dining room Cierra la Were you born in a
el ascensor elevator / lift puerta field/barn?
primera first
(segunda/tercera/cuar (second/third/fourt Cruzando los Cross your fingers.
ta) planta h) floor dedos.

el secador de pelo hair dryer

De nada. You're welcome.
calefaccin heating
agua caliente hot water
Djame en paz Leave me alone
la llave key
la tarjeta llavero key card Dime cuanto Say when
(para comida o
el servicio de laundry service bebidas)
lavandera
el saln lounge En mi opinin To my mind
el equipaje luggage
el director manager Ests de You're kidding.
broma.
el colchn mattress
la almohada pillow Hablando del Talk of the devil
la mquina de afeitar razor rey de Roma

la factura receipt
Ligar con Chat someone up
la recepcin reception alguien
el / la recepcionista receptionist
una reembolsa refund Lo mereces. It serves you right.

el restaurante restaurant
Ms vale tarde Better late than never
el servicio a las room service que nunca
habitaciones
el champ shampoo Me ests You're pulling my leg.
tomando el
pelo.

Me suena. It rings a bell.

No faltara By all means

mas/Por
supuesto

No me extraa No wonder

No tengo ni I haven't got a clue.

idea
Ojal If only

Pagar en To pay cash

efectivo

Qu Bon apetit.
aproveche.

Qudate con Keep the change.

el cambio.

revelar un Let the cat out of the

secreto bag

ser despedido Get the sack

Sintete como Make yourself at

en tu casa home

Srvete Help yourself

Tengo que I must be off.

irme.

Tocando Touch wood.

madera

Tomamos la Let's have one for the

penltima road

T eliges. It's up to you.

una A wet blanket

aguafiestas

una libra A quid

una resaca A hangover

Yo tambin Same here

 la ducha shower
una gorra de ducha shower cap
las zapatillas slippers
el jabn soap
la jabonera soap dispenser
las escaleras stairs
el grifo tap / faucet
planchar to iron
dar or dejar una to pay a deposit or
seal down payment
lavar to wash
el vter toilet
el papel higinico toilet paper
el cepillo de toothbrush
dientes
la pasta dentrfica / toothpaste
pasta de dientes
una toalla towel
camas gemelas twin beds
el camarero / la waiter / waitress
camarera
el lavabo washbasin
la ventana window

Reserving a Hotel Room Hi, I'd like to reserve a double

room, please.
Do you know how reserve a hotel room in English?
It's not that difficult! Learn the following Hello, I want to reserve a single
commonly used expressions and you will be more room for next week.
confident next time you have to book a room in
English! Hello, I'd like to book a twin room,
please.
Guest - Reserving a Hotel Room over
the Phone

Guest - Asking for a Room at a Hotel

o Hello, can I reserve a room over the

phone, please?
Do you have any vacancies?
o Do you have any vacant single Jim: Hello, I'd like to reserve a single
room? room for next week.

o Do you have a double room Clerk: Certainly, sir. When will you be
available for 3 nights? arriving?

o Can I book a room for tonight? Jim: Well, I'll be arriving on June 15.

o I need a room for 2 nights. Clerk: And how many nights will you be
staying?
o I'd like a single, non-smoking room
for tonight, please. Jim: Two nights. I'll be leaving on June
17.
o I'd like a double room with two
beds, please. Clerk: OK. I'll check to see if there are
any vacancies. Please hold on.
o What's the room rate for a single
room? Jim: Thanks.

Clerk: Hello, sir. There's no problem.

Clerk - Common Questions to ask a There are rooms available on June 15.
Guest
Jim: Great! By the way, what is the
room rate?

o How long will you be staying? Clerk: US$75 per night for a single room.

o How many nights will you be Jim: OK. Does it come with a bath?
staying?
Clerk: Yes, all of our rooms have bath or
o Do you have a reservation? shower.

o Would you like a smoking or non- Jim: OK. Can I reserve a room then?
smoking room?
Clerk: Sure. May I have your name and
o Would you like a double bed or telephone number, please?
twin beds?

o May I have your name and phone

number please? Dialog 2: (asking for a room at a hotel 1)

o May I ask you to fill out this form Clerk: Good evening. May I help you?
for me please?
Jim: I need a single room, please.

Clerk: Do you have a reservation?

Dialog 1: (booking a room over the phone)
Jim: No, I'm afraid I don't.
Clerk: Royal Inn. How may I help you?
Clerk: I'm sorry, we are fully booked.
 Jim: Oh! Do you know where I can find May I have an extra pillow, please?
another hotel in this area?
May I have an extra blanket,
Clerk: There is a Holiday Inn across the please?
street.
Do you have an iron that I may
Jim: OK. I'll try there. Thank you. borrow?

Could you send some shampoo up

to my room, please?
Dialog 3: (asking for a room at a hotel 2)
Could you call me a taxi, please?
Clerk: Good evening. May I help you?
Can I leave my luggage here until
Jim: I need a single room, please. later today?

Clerk: Do you have a reservation? I'd like a wake-up call at 6:30,

please.
Jim: No, I'm afraid I don't.
Complaining about the Room/Service
Clerk: How long will you be staying at a Hotel
with us?

Jim: Just one night.

The TV in my room doesn't seem to
Clerk: Would you prefer a non-smoking work.
room?
The air-conditioner in my room is
Jim: Yes, please. not cold enough.

Clerk: OK. We have a single non- There is no heat in my room.

smoking room on the 10th floor.
The tap in the bathroom is dripping.
Jim: Great! What's the room rate?
The toilet in my room doesn't flush.
Clerk: US$65 plus tax. Breakfast
The room is very dirty.
included.
My room faces the main street and
Jim: Excellent!
it's very noisy.
Clerk: May I ask you to fill out this I asked for a non-smoking room,
form for me, please? but I got a smoking room.
Jim: Sure. The person next to my room has his
TV turned on really loud. I can't sleep.
Requesting and Complaining
There seems to be a party going on
Asking for Things/Service at a Hotel
in the room next to ours. We can't sleep.
o I ordered room service over 30 Clerk: Certainly. I'll send one up with
minutes ago, but I am still waiting for the food. the towels.

Keiko: Great! Oh, I'd like a wake-up

call tomorrow morning, please.
Dialog 1: (Keiko is in her hotel room)
Clerk: Certainly. What time would
Clerk: Front desk. May I help you?
you like us to call you?
Keiko: Yes. This is Room 2234. May I
Keiko: Umm... 7 a.m. would be fine.
have some extra towels please?
Clerk: Sure.
Clerk: Sure. I send some up right
away. Keiko: Thanks a lot.

Keiko: Oh, and could I borrow an Clerk: You're welcome.

iron?
 Dialog 2: (Ann is not too happy with her room. She is having a word with the front desk clerk)

Ann: Excuse me, I am staying at Room 323. My room faces the main street and it's very
noisy. Also, there doesn't seem to be heat in my room. Could you change my room?

Clerk: Umm... Let me check to see if there are any vacant rooms... Ah, I can let you have Room
468. It's facing the garden so it should be a lot quieter.

Ann: Oh, fantastic! I hope there's heat in this room!

Clerk: I'm sure there is, but if there's any problem, please let me know.

Ann: Thanks a lot for your help.

Clerk: You're welcome. Enjoy your stay.

Dialog 3: (John can't sleep!)

Clerk: Front desk. May I help you?

John: Yes, this is Room 332. There seems to be a party going on in the room next door. It's
very noisy and I can't sleep!

Clerk: OK. I'll send someone up right away. We're sorry about that.

John: Well, it's not your fault. Thanks for your attention.

Clerk: You're welcome. Good night sir.

Checking In

Guest - Checking in

o Hi, I have a reservation. The name is Johnson.-Hi, do you have a reservation for Johnson?-
Hi, I'd like to check in. I have a reservation.-Can I have a room with a view of the garden, please?

Guest - Common Questions to Ask when Checking in

o When is breakfast served in the morning?-Is there a restaurant in the hotel?-Where is the
business center? I'd like to check my email.-Can I use the Internet in my room?-Is there a pool?-Is there a
 gym?-Is there a safe deposit box in the room?-Do I pay now or at checkout?-Do you take credit card?-Do
you accept traveler's checks?-What time is checkout?

Dialog 1: (at the front desk)

Clerk: Good evening. May I help you?

Nick: Yes, I have a reservation. The name is Johnson.

Clerk: Mr. Johnson... Ah, yes. Would you fill out this form, please?

Nick: Sure... Here you are.

Clerk: You've booked a single room for 3 nights, is that right?

Nick: Yes... and I want a non-smoking room please.

Clerk: Sure, no problem. Your room is on the 2nd floor, Room 233. Here's your key.

Nick: Thanks. By the way, is there a safe deposit box in my room?

Clerk: Yes, it's inside the closet.

Nick: Great!

Dialog 2: (later on...at the front desk again)

Nick: Excuse me, is there a place where I can use the Internet?

Clerk: Yes, there is a business center just around the corner where you can use the Internet and
fax machines.

Nick: Oh great! And is there a restaurant in the hotel?

Clerk: Yes. It is located to the right of the lobby.

Nick: OK. Until when is the restaurant open?

Clerk: It's open until 11 p.m.

Nick: Great! Thanks a lot.

Clerk: You're welcome. Enjoy your evening.

MR AND MRS SMITH ARE OUT CELEBRATING THEIR WEDDING ANNIVERSARY.
It's 8pm. Mr Smith (Jack) and Mrs Smith (Jill) are celebrating their 10th wedding anniversary. They have just arrived at the restaurant.

Mr Smith: Well here we are. What do you think?

Mrs Smith: It's lovely Jack. Are you sure we can afford it?

Mr Smith: Well I may have to do some washing up, but you're worth it.

The waiter arrives.

Waiter: Good evening sir, madame.

Mr Smith: Good evening. We have a reservation for a table for two in the name of Smith.

Waiter: Yes sir. May I take your coats?

Waiter takes their coats and hangs them up.

Mr & Mrs Smith: Thank you.

Waiter: Your welcome. Would you like to come to the table or would you prefer to order in the bar?

Mr Smith: I wouldn't mind an aperitif. We'll order in the bar.

Waiter: Please follow me, I'll bring you the menu in a moment.

Mr & Mrs Smith order their drinks at the bar and sit down to look at the menu.

Mrs Smith: Oh dear Jack, it's all in French!

Mr Smith: Well that's what we're paying for. Don't worry I've got an idea.

Waiter: Are you ready to order sir?

Mr Smith: Not really. Could you recommend something.

Waiter: Certainly sir. The fresh lobster is particularly good this evening, and for starters may I recommend a light consomme?

Mr Smith: Sounds lovely, what do you think dear?

Mrs Smith: Oh yes, I love lobster.

Waiter: So, that's two consomme and two lobsters. Would you like to look at the wine menu?

Mr Smith: Why don't you bring us what you think will go best. Nothing too expensive though.

Waiter: No problem sir. I'll call you as soon as your table is ready.

The waiter walks away.

Mrs Smith: You are clever Jack, but what about dessert.

Mr Smith: Don't worry, they bring round a sweet trolley, so we just point at what we fancy!

A while later Mr & Mrs Smith have finished eating and are drinking their coffee.
Waiter: Was everything to your satisfaction?

Mr & Mrs Smith Yes, lovely thank you.

Mr Smith: The whole meal was delicious, our compliments to the chef. Unfortunately we have to be back for the baby-sitter so could we pay
now?

Waiter: Certainly sir, I'll bring you the bill. Would you like me to order you a taxi.

Mr Smith: Yes that would be great, thank you.

Mrs Smith: What a nice man, we must leave him a good tip.

Mr Smith: Yes of course.

English expressions that waiters, waitresses, and restaurant staff use

The host or hostess

When you first go in, the host or hostess will want to know how many people are eating with you. They might ask: How many?Or, in a fancier
restaurant: How many are in your party?If they can see how many people walked in together, they might simply ask: Two? Some popular
restaurants expect you to have a reservation before you come. In that case, the hostess might ask: Do you have a reservation? If the place is really
busy, you might have to wait. They'll say: It's going to be about a 15-minute wait. If you decide to wait, they'll write your name on a list: Can I
get your name? And then, when it's your turn to sit: Mr. Knight, your table is ready. The host or hostess will take you to your table with one of
these phrases: Right this way. Follow me, please. If it's a nice restaurant, they may ask: Would you like me to take your jackets for you? And then
they say goodbye: Jacob will be your server tonight. Enjoy your meal.

The waiter or waitress

Welcome to D'Angelo's. My name is Rebecca. Depending on the atmosphere of the restaurant, they may try to make some small talk: How are
you doing this evening? If the restaurant has daily specials, the server will tell you about them: Let me tell you about our specials today. We have
a miso-glazed Chilean Sea Bass with a side of mashed sweet potatoes and sauteed spinach. Then you're expected to order drinks: Can I get
you something to drink? If you're not sure, the server will offer to come back again in a few minutes: Do you need a little time to decide? They'll
go around the table to each person, using phrases like these:

And for you sir? And for you miss? What can I get for you? Then they'll leave: I'll be right back with your drinks. When the waiter or waitress
returns, he or she will ask you to order your food: Are you ready to order? If the dish you order has a choice of side dishes, they'll offer to let you
choose: That comes with either fries or a baked potato. Which would you prefer? Would you like fries with that, or a baked potato? If you ask for
something, the server will say: Sure. Or at a fancier restaurant: Certainly.

But if you ask for something that's not available, you'll hear: Oh, I'm sorry. We're all out of the salmon. When the waiter or waitress brings you
your food, they'll probably ask: Can I get you anything else? After you're finished eating everything, someone will come to collect your dishes:
Would you like me to take that? Then the server will come out to ask about your meal and offer dessert: How was everything? Can I interest you
in our dessert menu? When you're finished with your meal, they'll offer to bring you the check: I'll bring the check right out. And sometimes
there are questions about the check: Would you like me to split it? Do you need any change?

Ordering Drinks-"Hi, hows everybody doing tonight? My names John, and Ill be taking care of you this evening. Our special tonight is the
slow-roasted mountain trout served with almond gnocchi, green beans and a brown butter sauce. Its $16 and comes with your choice of soup or
salad. Our soups today are the New Orleans Corn Bisque with Smoked Sausage and the Butternut Vegetable. What can I get you to drink

AGREE WITH - estar de acuerdo - "All women are bad drivers." "I don't agree with you."
BE ABOUT TO - estar a punto de -I was about to leave the house when my friends arrived.
BE BACK - regresar -I'm working late at the office tonight so I won't be back until 10.
BE OUT OF - quedarse sin - We're out of eggs so we can't make a tortilla.
BE OVER - terminarse - When the football match was over, we went to the pub.
BE UP - estar levantado - "Phil isn't up yet: he's still in bed. Phone again in ten minutes."
BLOW UP - estallar (una bomba) - The bomb blew up killing six people.
BLOW UP - inflar - We blew up at least a hundred balloons for the Christmas party.
BREAK DOWN - averiarse - My car broke down on the way to Motril.
CALL BACK - volver a llamar - "I'm afraid the manager isn't here at the moment. Could you call back
later?"
CARRY ON - seguir. continuar - I'm sorry if I interrupted you. Please carry on.
CARRY OUT - cumplir (una promesa) - The President carried out his promise to reduce taxation.
CARRY OUT - llevar a cabo - The execution was carried out at seven o'clock in the morning.
CLEAR UP - poner en orden - It took four hours to clear up after the party.
COME ACROSS - encontrar, dar con - I came across an old friend on the metro in Madrid.
COME BACK - regresar - I'm going to England for two weeks. I'm coming back on the fifth.
COME IN - entrar - "Good morning. Come in and sit down."
COME ON - Vamos!, Date prisa! - Come on. We're going to be late.
CUT DOWN ON - consumir menos - You must cut down on cholesterol or you'll have a heart attack.
CUT OFF - cortar, desconnectar - When we didn't pay the bill, the electricity was cut off.
CUT UP - cortar en pedazos - We cut up the birthday cake and gave everyone a slice.
DO UP - abrochar, atar - I was five before I knew how to do up my shoelaces.
DO WITH - tener algo que ver con, tener relacin con - "What's MS DOS?" "It's got something to do
with computers."
DO WITHOUT - pasarse sin, prescindir de - The shops are shut so we'll have to do without sugar.
DRAW UP - pararse - The car drew up at the zebra crossing.
GET BACK - volver, regresar - Cinderella had to get back by twelve o'clock.
 GET IN(TO) - entrar - I lost my keys and so I couldn't get into the house.
GET OFF - bajar (de un autobus, tren) - You have to get off the bus at the next stop if you want the
station.
GET ON - subir (a un autobus, tren, moto) - Quick! Get on the train, it's about to leave.
GET UP - levantarse - When I got up this morning it was still dark.
GIVE BACK - devolver - If you don't like the dress, the shop will give you your money back.
GIVE UP - perder la esperanza, rendirse - If you find phrasal verbs difficult, don't give up.
GIVE UP - dejar (de fumar, beber) - You'll get cancer if you don't give up smoking.
GO AHEAD - Siga! - "Can I use the telephone?" "Yes, go ahead."
GO AWAY - irse, marcharse - Are you going away for Christmas, or are you staying at home.
GO BACK - volver, regresar - Although she's forty, she's going back to University to study French.
GO DOWN - bajar - The price of fruit goes down in the summer.
GO OUT - salir (por la calle) - I always go out and have a few drinks on Saturday night.
GO UP - subir - The price of cigarettes went up in January 1992.
HANG ON/HOLD ON - esperar - Hold on for a minute as Pablo will be back in five minute.
HANG UP - colgar (el telfono) - My ex-girlfriend hung up when I phoned her.
KEEP UP WITH - mantenerse (a la altura de) - I can't keep up with my father when we go cycling as
he goes too fast.
KNOCK DOWN - derribar, atropear, demoler - My grandfather's old house was knocked down and a
bank was built.
LEAVE BEHIND - olvidar, dejar - When I got to the airport, I realised I had left my passport behind.
LET IN - dejar entrar - She opened the door and let in the cat.
LOOK AFTER - cuidar - My mother looks after the children when we go away.
LOOK FOR - buscar - I spent two hours looking for my glasses before I found them.
LOOK FORWARD TO - esperar con ilusin - I'm looking forward to the Easter holidays.
LOOK OUT - tener cuidado, Ojo! Look out! - There's a car coming.
LOOK UP - buscar algo (en un libro, diccionario) - If you don't understand the word, look it up in a
dictionary.
PUT IN - meter, introducir - Put ten pence in the machine and you will get a cup of coffee.
PUT ON - encender - Put on the light, it's getting dark.
PUT ON - ponerse (la ropa) - Put your coat on or you'll get cold.
RUN OUT OF - quedars sin algo We ran out of petrol so we had to get the bus.
SET OFF - ponerse en camino - We set off to Madrid at five o'clock to avoid the traffic.
TAKE AFTER - parecerse a - Pablo takes after his mother: they are both optimistic.
TAKE OFF - despegar - The flight was delayed for two hours and the plane eventually took off at 6
p.m.
TAKE OFF - quitarse la ropa - Take off your coat and make yourself comfortable.
TAKE OUT - extraer, sacar - He took out a cigarette and lit it.
THROW AWAY - tirar (en la basura) - Don't throw these papers away: they're important.
TURN DOWN - bajar (el volumen) - Turn down the radio: it's too loud.
TURN UP - poner el volumen ms fuerte - Turn up the radio. I can't hear it.
TURN ON - encender (televisin, luces etc.) - Turn on the television, please, I want to see the news.

FRASES COMUNES - COMMON PHRASES

Quedan habitaciones libres (para el cinco de junio)? Do you have any rooms available (for the 5th
June)?

Quiero una habitacin doble para tres noches. I'd like a double room for three nights.

Cunto cuesta la pensin completa? How much is full board?

Cunto cuesta la media pensin? How much is half board?
Quiero dejar un recargo para el seor Smith. I'd like to leave a message for Mr. Smith.

An apartamento tico A penthouse suite

El hotel tiene magnficas vistas The hotel has wonderful views

El Hotel se sita al lado de la catedral The hotel is located next to the Cathedral

Deseo que me limpien los zapatos. I would like my shoes cleaned

Deseo que recojan una camisa para lavar y planchar. I would like you to pick up a shirt to be washed
and ironed.

Dnde puedo aparcar el coche? Where can I park my car?

Tengo el equipaje en el maletero. My luggage is in the boot / trunk.

Tengo reservada una habitacin para esta noche. I have a reservation for tonight.

Est incluido el desayuno? Is breakfast included?

la cuenta bill
Me puede preparar la cuenta por favor? Could you get my bill ready please?

marcharse to leave
Nos marcharemos maana por la maana. I'll be leaving tomorrow morning.
Me marchar maana por la tarde / noche. I'll be leaving tomorrow afternoon / night.

Puede decirme a qu se refiere este concepto? Could you tell me what this charge is for?

Aceptan tarjetas de crdito? Do you take credit cards?

una llamada despertador an alarm call

Me puede despertar a las ocho horas? Can you wake me at eight o'clock?

Hablo con el bar? Am I speaking to the bar?

Me puede traer un cepillo de dientes? Could you bring me a toothbrush?

A que hora comienza el servicio de desayunos / What time do you serve breakfast / lunch / dinner?
comidas / cenas?

La habitacin no est arreglada. The room hasn't been made up.

Me pueden subir una botella de champn a la Could you bring me a bottle of chapagne to my
habitacin? room?

Necesito papel / sobres / sellos. I need some paper / envelopes / stamps.

Quedan habitaciones libres (para el cinco de junio)? Do you have any rooms available (for the 5th
June)?