Bakeri
Bakeri
Bakeri
Executive Summary
1.2 Mission
1.3 Keys to Success.
1.4 Objectives
Governance Summary
6.1 Organizational Structure
6.2 Management Team
6.3 Management Team Gaps
6.4 Personnel Plan
Financial Structure
7.1 Important Assumptions
7.2 Fundraising Strategy
Appendix
EXECUTIVE SUMMARY
Bright Future Youth and Family Services is a private nonprofit organization that serves more than 7,000 children,
youth and families each year in Lane County, Oregon. We provide a continuum of services ranging from prevention to
treatment for clients ranging in age from two to 24. Our agency also works closely with, and helps shape, the major
systems that impact the young people and families in our community and state. You will find us involved in such
diverse areas as mental health, juvenile justice, positive youth development, education, and work readiness.
The Chambers School and Career Center is one of ten tax-exempt nonprofit programs of Bright Future Youth and
Family Services. Our mission is to assist at-risk youth in the Eugene/Springfield area in becoming productive citizens
by providing a learning and work environment where they feel challenged, respected, and accountable as they strive
to meet the demands of adulthood. We have a staff of approximately 250 employees and also utilize several
volunteers each year who play a vital role in the organization.
After a successful first year of operating the culinary arts program, we are looking to expand the program further. By
developing the program into a full day program of academics and culinary arts training, we can develop an
entrepreneurial curriculum that will allow our students to gain an insight into the operation of a small business.
Specifically, by launching a lunch box catering business (called the Catering For Kids), we could offer our students the
opportunity to gain valuable work experience for which they can earn both school credit and a stipend, acquire
entrepreneurial business skills and achieve a real sense of accomplishment.
However, major challenges face Catering For Kids in the future. These include the need to:
1. Fund the program, including possible expansion of the existing commercial kitchen or lease of a larger kitchen
off-campus.
2. Employ additional staff to teach the afternoon curriculum.
3. Purchase the additional food inventory required to launch the catering business.
The Board of Directors, staff, and volunteers of Bright Future continue to work toward providing a quality experience
in the most effective and efficient manner possible with optimism for the future of this program.
1.2 Mission
Catering For Kids is dedicated to providing at-risk youth with an opportunity to gain work experience and transferable
skills by providing our customers with healthy, homemade foods and excellent service at reasonable prices.
Employees of Catering For Kids will be students who are enrolled in the culinary arts program at the Chambers
School and Career Center and are interested in gaining work experience in the restaurant and food services industry.
The experiences the students have while participating in this program will assist them in making the transition from
school to work, and will allow them to develop entrepreneurial skills that will be transferable to any job in the future.
1.4 Objectives
Enroll approximately 25 Chambers School students for stipend and school credit based positions in the next school
year. Serve a sufficient number of clients to break even financially, covering pay for student employees, staff and all
inventory expenses. Move from serving internal clients of Bright Future to external clients, especially other nonprofit
organizations. Develop an entrepreneurial curriculum for the culinary arts program and other students of Chambers
School.
ASSETS AND INFRASTRUCTURE
The Chambers School and Career Center is an accredited alternative school, offering education and vocational
training for out-of-school youth, ages 14 to 21. Our mission is to help prepare young adults to become productive
citizens by providing a work and learning environment where they feel challenged, respected, and accountable as
they strive to meet the demands of adulthood. The program is funded by the Lane Workforce Partnership, Oregon
Youth Conservation Corps, Department of Human Resources, and the local school districts. Services:
Comprehensive career and basic skills assessment.
Basic skills instruction (reading, writing, and math).
Credit recovery toward a high school diploma.
General Education Development (GED) instruction.
Basic computer skills instruction.
Pre-Employment skills training and job search assistance and placement.
Work-based learning opportunities.
Access to community resources.
Assistance with transportation, job search clothing, child care, and GED testing fees.
Independent Living Skills Program for youth in foster care.
Eligibility: Academic Program, youth ages 14 to 21; Lane-Metro Youth Corps, youth ages 14 to 24; and Bright Future
Inc., youth ages 16 to 20. Staff: The staff are experienced employment and training professionals. Classroom
instructors are certified teachers with experience working with youth from various backgrounds, needs and abilities.
2.4 Milestones
The accompanying table lists important program milestones, with dates and managers in charge, and budgets for
each. The milestone schedule indicates our emphasis on planning for implementation.
What the table doesn't show is the commitment behind it. Our business plan includes complete provisions for
plan-vs.-actual analysis, and we will be holding follow-up meetings every month to discuss the variance and course
corrections.
SERVICE OFFERING (PRODUCTS)
Both styles of lunch catering will include vegetarian, low-fat, dairy-free and allergy-free options and we plan to modify
individual meals at our customer's request. Our desserts include freshly baked cookies and dessert bars. Chips will be
1-1.5oz. store-bought packages with a variety of popular flavors available. Each lunchbox will include one package
each of mayonnaise, dijonaise deli mustard, a plastic fork, our trademark blue straw and thank you card, a napkin and
a Euphoria chocolate. Salads will come with the customer's choice of dressings, packaged on the side. We will offer
one variety of dressing that is homemade in our kitchen; others will be store-bought individual packets. Beverages will
be available for purchase and will include a variety of fruit juices, sparkling water and soda. Both buffet and boxed
style lunches must be ordered three days in advance so that our staff has adequate time to prepare the meal. A
minimum order of 10 is required for all buffet style lunches. There will be no minimum for boxed lunch orders.
3.5 Technology
So far, only three Eugene caterers offer online ordering, which means that the primary methods of ordering catered
lunches in Eugene/Springfield are still by phone or fax. Catering For Kids will offer fax/phone ordering with either
trained students or staff taking orders with a minimum two days in advance of delivery. During this first year, Catering
For Kids will primarily serve Bright Future internal customers only and online ordering will be unnecessary. However,
in the long term as more customers become used to ordering lunch online, Catering For Kids may update its website
to receive online orders. During year two, Catering For Kids will have a website that includes its complete menu and
contact information. We will include this website address on as many printed materials as possible. The administrative
offices of Bright Future currently updates and maintains the organization's websites and we anticipate that this
department will also handle the design and creation of the Catering For Kids website.
According to the Eugene Area Chamber of Commerce, "at the heart of the Eugene economy are the homegrown
small and medium-sized businesses. Most of Eugene's businesses employ fewer than 20 workers. From specialty
retail shops to financial service firms, from management consultancies to ethnic groceries, Eugene's small business
community is diverse, active, thriving and well-supported. Including sole proprietorships and limited partnerships,
there are more than 10,000 businesses in and around Eugene." Eugene/Springfield's population has grown 3.95% on
average since 1998 and this new growth has meant new businesses and expanding opportunities for catering
companies who can serve these businesses' needs. Catering For Kids anticipates that Eugene/Springfield businesses
have unmet demand for catered lunch meetings and other events. And unlike other restaurant and food-related
businesses, business to business catering is not as cyclical as business to consumer catering. Businesses continue to
have lunch meetings and employees who wish to purchase their lunches year round. In order to gain some insight into
the market size and demand, we undertook some market research.
The catering industry is highly competitive and is made up of large numbers of independent participants. These
participants serve the local corporate, social and/or cultural clientele, though some find unique niches such as a local
university or school district. Food costs are generally quite low, with most of a caterer's expenses attributed to labor
and overhead. Demand for catering services depends on local population size, number of businesses and cultural
institutions and standard of living. However, over time, more Americans are choosing to pay for prepared food rather
than cooking at home - a positive sign for the catering and restaurant industries alike. Some experts predict that by
2010, 53% of American's food budgets will be spent on food prepared outside of their own kitchens, presenting an
interesting opportunity for caterers (Nat'l.
5.1 Competitors
There are several caterers in town that will compete directly with Catering For Kids once we grow beyond serving our
internal organization customers only. The key alternative caterers are:
Of Grape & Grain, which specializes in deli style boxed lunches and cafe-style dining. This is the caterer
currently used by Bright Future.
Cravings Fine Foods, which specializes in event planning and cafe-style dining but which also offers deli
style corporate boxed lunches.
Ariana's Deli (owned by Alpine Catering), which features online ordering of deli style boxed lunches for
delivery.
Fetuccini and Co. , which also features online ordering of deli style boxed lunches for delivery.
The Garden Deli, which also features online ordering of deli style boxed lunches for delivery.
Napoli Restaurant, which features Italian style boxed lunches with a limited menu and no delivery.
Brindiamo Catering, which features high-end boxed lunches with delivery, table decor and waitstaff.
Wild Duck Brewery, which features hot and cold boxed lunches as well as boxed salads and offers delivery
for a small fee.
Oregon Electric Station, which specializes in high-end events such as weddings and corporate parties.
Alpine Catering, a full service caterer.
Oakway Caterers
Several of the above caterers, such as Napoli Restaurant, have a primary focus of operating their restaurant and may
not put as much emphasis on catering details. Others, like Wild Duck Brewery, are focused primarily on large events
and require a 15 person minimum for service. Still others, like Brindiamo Catering, are focused on very high-end
customers and are out of the price range of many nonprofit organizations at over $12 per person. Therefore, Catering
For Kids's primary competitors are the smaller, deli-style caterers, such as Of Grape & Grain and Ariana's Deli, whose
prices are around $5-7 per person and who can be flexible with catering to small, less formal meetings.
There are also a number of low-end caterers that will compete with Catering For Kids even before we grow beyond
our internal clients, as these caterers are currently used by some Bright Future programs now. These include:
Local and national grocery stores chains such as Albertson's that will make made-to-order deli submarine
sandwiches, chips and sides.
Local and national sandwich fast-food chains such as Togo's and Quizno's. Like grocery stores, these stores will
also make made-to-order sandwich based meals that include chips and a beverage. Although these providers offer
low-cost fare, they are unable to offer much in the way of custom menu planning and do not differentiate between
retail consumers and business or nonprofit customers. Thus, their services are one size fits all - they have a fixed and
limited menu and their delivery hours are restricted to their normal hours of operation. Patronizing this type of
business also does not benefit the community directly as does the Catering For Kids.
In the future, these organizations will continue to contribute to the success of this endeavor by providing ongoing
consulting and possible product discounts to Catering For Kids.
GOVERNANCE SUMMARY
The initial management team consists of the director of the Chambers School and the school's culinary arts instructor.
A part-time business manager will also be hired who is able to instruct an afternoon shift of students in culinary arts
and who will manage the Catering For Kids business. Additional staff will come from the culinary arts programs itself,
consisting of five to ten trained high school age students with food handler's cards and a sincere interest in the food
and hospitality services industry. A board of advisory volunteers will assist the management team in making decisions
regarding the operation of the business.
The financial plan depends on important assumptions, most of which are shown in the following table. The key
underlying assumptions are:
Direct food costs will be less than or equal to 30% of total direct costs.
A slow-growth economy without major recession or food crisis.
No unforeseen changes in government grant funding availability.
Continued interest in restaurant and hospitality services by students of the Chambers School. It has proved
to be a highly popular program in the past and we have no reason to believe this situation will change.
Continued interest in using catering services by organizations and businesses in the Eugene/Springfield
area.