ESP Collins
ESP Collins
for
Specific
Purposes
collins english for Work
self-study courses for working adults who need english in the
workplace
Collins English for Work are unique self-study multimedia courses for elementary and pre-
intermediate level working adults who need english to conduct their day-to-day business. Ideal for
those working in customer facing roles where a basic mastery of english is required.
Usage section highlights differences in cultural practices and differences between American
These titles are available for content licensing and bilingual co-editions.
Real-life situations and tasks: Includes 2 CDs with 24 conversations plus exercises
Sarah, Simon and David work at the Metro Hotel, as receptionist, head of
Guest Services, and bartender. In the Hotel & Hospitality English
self-study pack students follow their daily lives and improve their
English as they do so.
The pack is ideal for front-line staff in hotels and restaurants
who need to communicate confidently in English to maintain
good customer relations. Units cover checking guests in and out,
dealing with difficult guests, taking food and drink orders, and much
more.
Essential real-life
customer-facing skills
covered in each unit
A series of simple
exercises ensures
learners can
produce the key
language
Photo-stories featuring
recurring characters
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collins english for business
Collins Business Skills is a popular series of self-study skills books focused on the language learners
need to do business in English, anywhere in the world. Each book includes tips on how to
communicate effectively and inter-culturally.
neW
key business skills ceF Level: b2c2
barry tomalin
978-0-00-748879-7 246x189 144pp Pb+cD December 2012
Using the unique Business Plus approach, Key Business Skills gives advice and practice to develop
business skills in four key areas PLUS the language students really need to get results.
Key Business Skills provides all learners need to be prepared for:
Includes audio CD
neW
eective International
business communication ceF Level: c1c2
neW
english for business: reading ceF Level: b1c2
anna osborn
978-0-00-746943-7 246x189 128pp Pb october 2012
Helps students to refine and perfect their business reading skills.
Covers a wide range of text types, such as emails, agendas, job descriptions, business reports,
advertisements, social media, news, and many more.
Offers helpful advice on different reading styles, such as reading for gist and reading for detail.
Includes advice on how to improve reading speed, and tips to help learners choose the best
All Collins Business Skills books are written by leading experts in business communication.
Suitable for self-study, classroom use and in-company language courses
Recommended for people in business and university or college students
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