The Australian Financial System in The 1990s: 180 Marianne Gizycki and Philip Lowe
The Australian Financial System in The 1990s: 180 Marianne Gizycki and Philip Lowe
The Australian Financial System in The 1990s: 180 Marianne Gizycki and Philip Lowe
1. Introduction
This paper examines the major developments in the Australian financial system
over the 1990s and discusses how these developments might affect the nature and
transmission of financial disturbances.2
The paper focuses on the following five issues:
• the losses by financial institutions in the early 1990s and the general resilience of
public confidence in the financial system despite these losses;
• the transformation of the household sector’s balance sheet, and the consequences
for the balance sheets of financial institutions and the composition of Australia’s
foreign debt;
• the high level of profitability in the financial services sector in the face of
increased competition within particular markets, and consolidation across the
industry;
• the shift away from traditional intermediation through balance sheets of financial
institutions towards intermediation through markets; and
• the strengthening of prudential supervision and the overhauling of arrangements
for the regulation of the financial system.
These issues are discussed in Sections 2 through 6 of the paper.
Two recurring themes arise from this discussion. The first is that financial
liberalisation looks to have been much more successful than appeared to be the case
a decade ago. In 1991, the Reserve Bank devoted its entire Annual Conference to a
stocktake of the benefits and costs of financial deregulation (see Macfarlane (1991)).
While the various papers were able to point to some benefits, including more
effective instruments of macroeconomic policy, wider access to credit and greater
financial innovation, they also observed that interest margins remained relatively
high, record losses were being recorded by financial institutions, and the framework
for prudential supervision and regulation had not kept pace with changes in the
financial system. At the time, there was a sense that liberalisation had promised
much, but delivered relatively little, other than a speculative property boom and a lot
of wasted investment.
1. The views expressed in this paper are our own and not necessarily those of the Reserve Bank of
Australia. We would like to thank the following for comments and assistance in preparing this paper:
Les Austin, Patrick D'Arcy, Guy Debelle, Chay Fisher, Bryan Fitz-Gibbon, David Gruen, Chris
Kent, John Laker, Adrian McMachon, Ali Razzaghipour and Peter Stebbing.
2. For reviews of developments in the Australian financial system over recent decades see Edey and
Gray (1996), Financial System Inquiry (1997), and Grenville (1991).
The Australian Financial System in the 1990s 181
Nearly ten years on, the scorecard is much more positive. Competition has
increased (largely through pressure from new entrants), lending margins have fallen
and the range of financial services has increased further. Financial institutions are
stronger, risk is better managed, and the regulatory and supervisory frameworks
have been overhauled. Financial markets have grown strongly, new forms of debt
finance have emerged, and the range of risk-management products has increased.
Notwithstanding this more favourable picture, public criticism of banks remains
high, in large part due to increases in fees, the closure of branch networks, and
continuing high levels of profitability.
The second recurring theme is that in contrast to the 1980s, it has been changes
in the balance sheet of the household sector, rather than the corporate sector, that
have altered the shape of the financial system. The increase in households’ holdings
of market-linked investments, and the declining share of wealth held in deposits, has
prompted banks to focus their growth strategies on funds management. In turn, this
is leading to a further blurring of the distinction between different types of financial
institutions, and pressure for consolidation focused around the major banking
groups. The increase in financial assets has also led to the development of markets
in a wider range of debt securities, a proliferation of investment products, and a more
important role for institutional investors. It has also helped prompt changes in the
nature of financial regulation, with an increased focus on the arrangements for the
protection of consumers of financial services, and a shift to a regulatory framework
based on functions, rather than types of institutions.
Among other things, the changes in the roles of financial institutions and markets,
and in the balance sheets of the various sectors of the economy, have important
implications for the nature and transmission of financial shocks. This issue is
discussed in Section 7 of the paper. We argue that developments over the past decade
have reduced the probability of serious financial headwinds being generated by
problems in financial institutions, while at the same time, the probability of
headwinds being created by developments in financial markets has increased. On
balance though, we speculate that despite continued increases in the ratio of financial
assets to GDP, the health of the macroeconomy is at less risk from developments in
the financial sector than was the case a decade or so ago.
The paper concludes by raising some public policy issues that are likely to remain
alive over the coming decade.
25 25
Before tax
20 20
15 15
After tax
10 10
5 5
0 0
-5 -5
1985 1988 1991 1994 1997 2000
Note: Profit figures are adjusted to exclude the government assistance provided to the State Bank
Victoria (SBV) and State Bank South Australia (SBSA). Adjusted after-tax figures for 1990 and
1991 are unavailable due to the large transfers between SBV, SBSA and their state government
owners.
Source: Banks’ financial statements
Table 1: Total of Individual Bank Losses Incurred in 1990, 1991 and 1992
The largest losses were recorded by the State Bank of Victoria (SBV) and the
State Bank of South Australia (SBSA). Both banks were owned by state governments
and experienced pre-tax losses exceeding three times the 1989 level of shareholders’
funds. Large losses were also recorded by Westpac and ANZ (two of the four major
banks3) in 1992, following comprehensive market-based revaluations of their
property assets; in Westpac’s case this process led to a reduction of almost 40 per cent
in the value of its property assets and collateral. While the losses by these two banks
were large, they were easily absorbed by the banks’ capital. In contrast, like SBV and
SBSA, a number of the foreign banks recorded losses in the late 1980s and early
1990s that exceeded their shareholders’ funds.
The main reasons for the difficulties of the early 1990s are well understood.
Deregulation in the mid 1980s intensified competition and the desire by institutions
to grow their balance sheets rapidly. This took place in an environment in which asset
prices, particularly commercial property prices, were increasing quickly, and credit
assessment procedures in many financial institutions had not adjusted to the new
liberalised environment. The result was extremely strong credit growth secured
against increasingly overvalued commercial property. In 1989, the combination of
high interest rates and a softening of the commercial property market exposed the
poor credit quality of some of the most risky loans. Then, as the economy went into
recession and the decline in property prices accelerated, more broadly based credit
quality problems became evident; by mid 1992, the ratio of non-performing loans to
total loans had increased to 6 per cent.
The concentration of losses in banks owned by state governments and foreign
banks occurred mainly because these institutions were the most aggressive in
chasing market share. Without strong customer bases, they relied on relatively risky
borrowers for rapid balance-sheet growth. Additional factors in the cases of SBV and
SBSA included a rapid shift in the nature of the banks’ businesses and limited
external scrutiny (arising from the fact that the banks were not listed on the stock
exchange, and that the boards were appointed by state governments intent on
fostering rapid regional growth). Supervision of these institutions was also complicated
by the fact that the Reserve Bank of Australia did not have formal legal powers
regarding licensing, even though the institutions had given voluntary undertakings
to meet the Reserve Bank’s prudential standards.
In the face of the large losses, public confidence did become more fragile in 1990
and 1991, although this did not lead to widespread concerns about the stability of the
financial system as a whole. There were, however, a number of runs on relatively
small institutions, including a couple of banks that were formerly building societies.
In general, these runs were stopped by public sector intervention.
The most significant run on a deposit-taking institution was on the Pyramid
Building Society. After runs in February–March 1990, and again in June 1990,
Pyramid’s operations were suspended by the Victorian State Government and all
3. The other two major banks are the National Australia Bank and the Commonwealth Bank of
Australia.
184 Marianne Gizycki and Philip Lowe
accounts were frozen.4 Pyramid’s problems caused some contagion, particularly for
non-bank financial institutions in Victoria, with the highest profile case being the
OST Friendly Society. Like Pyramid, OST was heavily exposed to the property
market, and its problems were eventually resolved by a merger with IOOF (the
largest friendly society). Pyramid’s difficulties also contributed to runs on the
Bank of Melbourne and Metway Bank (both previously building societies), with
both banks experiencing a drop in deposits of more than 15 per cent over a couple
of weeks. The runs stopped shortly after the Reserve Bank issued press releases
stating that the banks continued to meet prudential standards and were soundly
managed. The Reserve Bank did not provide emergency liquidity support in any of
these cases.
Runs also occurred on a number of public trusts investing in either commercial
property or commercial property mortgages. 5 The first of these, in
March–April 1990, was on a mortgage trust, Estate Mortgage. This run came to an
end when, in the face of mounting liquidity problems, the National Companies and
Securities Commission froze redemptions. There were also runs on unlisted property
trusts in the second half of 1990, as investors attempted to withdraw their funds
before the fall in property prices was reflected in unit prices. In response, a number
of trusts (not operated by banks) suspended withdrawals and extended redemption
periods. In 1991, runs also spread to the bank-owned trusts. This raised the
possibility of a broader loss of confidence in the financial system, particularly if
banks also suspended redemptions, or undertook a fire sale of their property assets.
In response, the Commonwealth Government announced a 12-month freeze on all
property trust redemptions.
Weakened public confidence also affected life insurance companies, particularly
National Mutual (the second largest life company). During the late 1980s, National
Mutual competed aggressively for retirement savings by offering capital-guaranteed
investment products, underwritten by its substantial reserves. In the early 1990s,
however, falls in property and equity prices led to a sharp drop in National Mutual’s
capital reserves, creating doubts about its solvency. As a result, the insurer experienced
heavy policy redemptions and a large decline in funds under management in 1991
and 1992, with public concerns reaching a peak in February 1993 after extensive
media coverage of the problems. In response, the Insurance and Superannuation
Commission issued a public statement indicating that National Mutual’s capital and
reserves exceeded minimum regulatory requirements and that it had sufficient liquid
assets. While outflows of managed funds continued, changes in the company’s
management and a return to profitability in 1993 saw confidence gradually restored.
4. For comprehensive accounts of the Pyramid episode see Kane and Kaufman (1992) and Sykes (1994).
Eastway (1993) provides a brief summary of the problems in non-bank financial institutions in the
early 1990s.
5. There were also runs on a small number of financial institutions in the late 1980s, particularly
following the share market crash in 1987. The highest profile cases were the runs in October 1987
on Rothwells and Spedley Securities (both merchant banks). Both institutions were eventually
placed in liquidation.
The Australian Financial System in the 1990s 185
In retrospect, given the various problems in 1990, 1991 and 1992, Australia was
probably fortunate that it did not experience a more pronounced episode of financial
instability. The various public sector actions were probably important in this regard.
Also helpful was the fact that the institutions that experienced the largest losses (as
a share of capital) were either owned by state governments (which guaranteed the
repayment of deposits) or by foreign banks (which were prepared to recapitalise their
Australian subsidiaries). Similarly, the domestic banks were not prepared to allow
their loss-making non-bank subsidiaries to fail, for fear of reputational damage to
themselves. Nor was the Government of Victoria prepared to allow the depositors
in Pyramid to lose their deposits, ultimately guaranteeing the repayment of the
nominal value of principal over a period of up to five years, although in present-value
terms depositors did bear some loss.
At no time were there serious concerns about the safety of depositors’ funds in the
four large banks. Despite some large losses, the capital ratios of the major banks
remained above regulatory minima, with the capital ratio for the system exceeding
9 per cent through the early 1990s (see Figure 2). A number of banks (most notably
Westpac) did, however, make a concerted effort to increase their capital ratios
immediately after the announcement of losses, so that by 1995, the system-wide ratio
had increased to above 12 per cent. In part, this reflected new capital raisings, but at
least 1 percentage point of the increase can be attributed to a change in the
composition of banks’ assets towards lower risk-weighted assets (i.e. housing
loans).
% %
12 12
11 11
10 10
9 9
8 8
1985 1988 1991 1994 1997 2000
While the problems of the early 1990s did not undermine public confidence in the
financial system, they did create strong ‘financial headwinds’ that retarded the
economy’s recovery from recession. While balance-sheet restructuring by the
corporate sector was an important source of these headwinds, credit supply constraints
arising from the difficulties experienced by financial institutions also played a role,
although it is difficult to disentangle the various effects.6 Many financial institutions
significantly reduced their appetite for risk, with some announcing goals of large
reductions in business loans. Consistent with a supply-side effect, the share of
finance for the construction and purchase of commercial property provided by banks
fell to historically low levels between 1991 and 1993. The financial headwinds were
also evident in a substantial rise in interest-rate margins as banks attempted to restore
strong profitability.
After the troubled years of the early 1990s, the Australian banking industry
returned to strong profitability relatively quickly, largely thanks to the willingness
of the household sector to significantly increase its borrowing, and by the banks’
ability to charge large interest-rate margins (see Sections 3 and 4). By 1995, the
after-tax rate of return on shareholders’ funds had recovered to more than 15 per cent,
and it remained around this level for the rest of the decade.
The only other sector of the financial system to experience serious difficulties
over the decade was the reinsurance industry. In 1998 and 1999, losses by GIO,
New Cap Re and Reinsurance Australia Corporation exceeded A$13/4 billion. In
part, these losses reflected a large number of natural catastrophes and significant
downward pressure on operating margins. While the losses caused problems for the
owners of these firms, they had no discernible effect on the public’s confidence in
the insurance industry, or on the stability of the financial system more generally.
6. See Kent and Lowe (1998) and Lowe and Rohling (1993) for econometric evidence of these
‘headwinds’.
The Australian Financial System in the 1990s 187
120 120
Life and
superannuation funds
100 100
80 80
60 60
Deposits and currency
40 40
Equities
20 20
Sources: ABS Cat Nos 5206.0 and 5232.0; Reserve Bank calculations
The rise in indebtedness was, in part, made possible by the fall in nominal interest
rates in the early 1990s. In the 1980s, high interest rates meant that loan servicing
burdens were heavily skewed to the early years of the loan, restricting the size of
borrowings and preventing some low-income households from obtaining a mortgage
at all. Lower interest rates in the 1990s eased this constraint, and access to debt was
also increased by a proliferation of new lending products. Particularly popular over
the second half of the decade have been ‘home equity’ loans, which allow households
to borrow against existing equity in their home, primarily by drawing against
previous loan repayments. Household borrowing has also been supported by
increases in the value of collateral arising from strong increases in house prices,
particularly over the second half of the decade; for example, in both Sydney and
Melbourne median residential property prices increased at an average annual rate of
over 10 per cent over the years 1996 to 1999.
Relatively low nominal interest rates meant that interest-servicing burdens were
low for much of the decade. However, recent rises in interest rates and the steady
increase in indebtedness have brought the ratio of interest payments to household
disposable income close to 8 per cent, which is only just below the peak recorded in
1990, and more than 1 percentage point above the average ratio during the 1980s.
On the other side of the household sector’s balance sheet, holdings of market-linked
financial assets also increased rapidly. At the end of 1999, the household sector’s
total holdings of financial assets were the equivalent of 245 per cent of household
188 Marianne Gizycki and Philip Lowe
disposable income, up from 160 per cent in early 1990. Of these assets, the share held
in life offices and pension (or superannuation) funds rose from 39 per cent to
47 per cent, while the share held in cash and deposits fell from 39 per cent to
25 per cent. The household sector also increased its direct holdings of equities,
particularly over the second half of the 1990s. According to the Australian Stock
Exchange, 41 per cent of Australian adults directly owned equities in 1999, up from
20 per cent in 1997, and 10 per cent in 1991.
Most of the increase in aggregate holdings of financial assets has been due to
valuation effects, rather than to higher savings. In contrast, the change in the
composition of financial assets reflects two important structural factors. The first is
the privatisation of government-owned assets and the demutualisation of financial
institutions; at the end of 1999, these privatised and demutualised companies
accounted for around 18 per cent of the stock market capitalisation. The second, and
ultimately more important factor, is the introduction in 1991 of compulsory
retirement savings in the form of legally mandated minimum employer contribution
rates to pension funds (Edey and Gower, this volume; Edey and Simon 1996;
Johnson 1999). The contribution rate was initially set at 3 per cent, but will increase
to 9 per cent by 2002. This scheme has helped fundamentally change the way people
save for retirement and the type of financial assets they hold. Little more than a
decade ago, the household sector’s major financial assets were direct claims on
institutions, either in the form of bank deposits, or defined benefit pension schemes.
Households held considerable institutional risk, but little market risk. Today, market
risk is much larger, with the return on the bulk of households’ financial assets directly
determined by the performance of financial markets, rather than by the performance
of financial institutions.
The net effect of the changes in the structure of the household sector’s assets and
liabilities has been a modest increase in leverage over the decade, although since
1995 there has been little change. Over recent years, the solid increases in the price
of residential property (which accounts for around 60 per cent of households’
conventionally measured assets) and the strong gains in the equity market have kept
pace with the increase in indebtedness. At the end of 1999, the ratio of household debt
to household wealth stood at around 13 per cent, compared with 10 per cent in 1990.
In contrast to the household sector, the corporate sector spent the first half of the
decade unwinding the borrowing excesses of the 1980s. Between 1991 and 1995, the
ratio of business debt to GDP fell 15 percentage points to around 45 per cent (see
Figure 4). Over the second half of the decade, business debt increased at a faster pace
than nominal GDP, although the ratio of business debt to GDP still remains well
below the peak reached in the late 1980s. Interest-servicing burdens over the second
half of the decade have been low by historical standards, reflecting the decline in
leverage and low nominal interest rates.
These patterns in business and household borrowing are clearly reflected in the
balance sheets of financial institutions. In 1990, 1991 and 1992, the ratio of
aggregate credit to GDP declined as the corporate sector repaid debt, but then
increased at a solid pace over the remainder of the decade due to the strong growth
The Australian Financial System in the 1990s 189
60 40
50 30
40 20
30 10
1985 1988 1991 1994 1997 2000 1988 1991 1994 1997 2000
Sources: ABS Cat Nos 5204.0 and 5232.0; Reserve Bank calculations
in household borrowing. This strong growth has also meant that the share of
mortgage loans in the total assets of the banking system reached a record high of
nearly one-third in 1995, and despite some securitisation of housing loans by banks
subsequently, this share has remained at historically high levels.
The combination of strong credit growth and subdued growth in domestic
deposits has led financial institutions to rely increasingly on wholesale markets for
funding, largely through issuing debt securities. Given the relative lack of domestic
savings, many of these securities have been issued to non-residents. This has led to
a rise in the share of the banking system’s total liabilities owed to non-residents from
less than 10 per cent in 1990 to over 20 per cent at present. At the same time, the
corporate and public sectors have reduced their demand for foreign borrowing, so
that now well over half of Australia’s net foreign debt is now intermediated through
financial institutions (see Figure 5).
While around 70 per cent of foreign borrowing by financial institutions is
denominated in foreign currency, these institutions do not have large foreign
currency risks, with the currency risk typically hedged through the swaps market.
One indicator that the banks’ foreign exchange risk is small is that the aggregate
regulatory capital charge for the Australian banks’ market risk (which includes
foreign exchange risk) accounts for just 1 per cent of the total capital requirement,
compared to over 5 per cent for the large Canadian and German banks, and over
10 per cent for the large Swiss banks.
190 Marianne Gizycki and Philip Lowe
25 40
Total
20 30
15 20
Depository
corporations
10 10
5 0
1985 1988 1991 1994 1997 2000 1988 1991 1994 1997 2000
Note: Depository corporations comprise banks, building societies, credit unions, money market
corporations and finance companies.
Sources: ABS Cat Nos 5206.0 and 5302.0; Reserve Bank of Australia Bulletin (Table B.3)
mergers between the large banks and life offices be permitted, it announced that the
prohibition on mergers amongst the four major banks would remain in force until
there was evidence of increased competition, particularly in the area of small
business lending (Costello 1997). This has been dubbed the ‘four-pillars’ policy.
Following the rejection of the ANZ/National Mutual merger, the two institutions
formed a strategic alliance to cross-sell products. A similar alliance was established
between Westpac and the AMP (the largest life insurer). Both banks, however,
became increasingly dissatisfied with the arrangements, largely due to the constraints
on their ability to develop their own funds management businesses, and both
alliances were dissolved in the mid 1990s.
The first true financial conglomerate was formed in 1994 when the insurance
group Colonial Mutual purchased the State Bank of New South Wales. A little over
a year later, a second conglomerate was created with the merger of Metway Bank,
Suncorp and the Queensland Industry Development Corporation. With the six-pillars
policy in place, the major banks relied mainly on organic growth to build their funds
management businesses. This strategy met with some success, although progress
was relatively slow; over the decade the major banks were able to increase the share
of total profits coming from their insurance and funds management arms from
around 2–4 per cent to around 8–10 per cent. During the six-pillars period, the major
banks’ acquisitions strategies focused on the purchase of regional banks and, in a
couple of cases, the extension of their overseas retail banking operations.
A bigger step in reshaping the future structure of the financial system took place
in the first half of this year, with the Commonwealth Bank of Australia’s (CBA)
purchase of the Colonial Group (which has both banking and funds management
activities) and the National Australia Bank’s (NAB) purchase of MLC (a funds
management group) from Lend Lease. These acquisitions will make the CBA and
the NAB the two largest institutions in retail funds management, with a combined
market share of over 30 per cent; collectively, the market share of the four large
banking groups will be over 40 per cent, around double the level in the early 1990s.
In terms of total funds under management (as opposed to retail funds), the CBA and
NAB will rank one and three (with the AMP ranked two).
The four major banking groups have also increased their share of the total assets
of deposit-taking institutions (see Table 2). The increase has been particularly
noticeable in retail transaction deposits, with the majors’ share rising from just less
than 60 per cent in 1990 to over 66 per cent in 1999.7 This increase largely reflects
the CBA’s purchase of the State Bank of Victoria (in 1991) and Westpac’s purchases
of Challenge Bank (in 1995) and the Bank of Melbourne (in 1997). This share will
rise further to around 70 per cent when the CBA’s purchase of Colonial is completed,
and could increase even further in the next few years, with the major banks holding
strategic shareholdings in the small number of remaining retail banks.
7. Retail transaction deposits are calculated as deposits (excluding term deposits and certificates of
deposit) held by the non-financial private sector with banks and ‘borrowings’ (excluding bills of
exchange and promissory notes) by building societies and credit unions from the non-financial
private sector.
192 Marianne Gizycki and Philip Lowe
Deposit-taking Institutions
Major Australian-owned banks
– privately owned 3 4 44.4 62.6 21.7 29.0
– government owned 1 0 14.9 – 7.3 –
Other Australian-owned banks
– privately owned 9 8 5.7 17.1 2.8 8.0
– government owned 4 0 15.4 – 7.5 –
Foreign-owned banks
– subsidiaries 15 11 9.5 6.1 4.6 2.8
– branches 3 25 1.3 9.5 0.6 4.4
Building societies 51 19 6.4 1.8 3.1 0.8
Credit unions 279 219 2.4 2.9 1.2 1.3
Total 48.8 46.3
Consolidation within and across the banking and insurance sectors has been
facilitated by the privatisation of government-owned financial institutions, and the
demutualisation of building societies and insurers. In 1990, one-third of the domestic
assets of the banking system was controlled by five majority-owned government
banks, including the largest and fifth-largest banks. Over the course of the decade,
all five banks were either sold to the public or purchased by other banks. In a similar
vein, most state government-owned general insurers were privatised. At the same
time, the freeing of capital resources by demutualisation allowed private institutions
such as the Colonial Group and AMP to launch takeovers themselves.
The Australian Financial System in the 1990s 193
The building society sector also contracted over the decade with some of the larger
societies converting to banks, and mergers amongst the smaller societies. While the
number of credit unions also declined, the industry as a whole performed reasonably
well over the first half of the decade, attracting customers with offers of lower fees.
However, over the second half of the decade the industry has struggled to maintain
its share of financial system assets.
The decade also saw a decline in the number of finance companies and money
market corporations (known as merchant banks). Many of these institutions were
originally established by banks (both domestic and foreign) to circumvent regulations,
but when the financial system was liberalised, they lost much of their competitive
advantage. In 1992, foreign banks were given the choice of operating as branches or
locally incorporated subsidiaries, with many electing to operate as branches, which
by law are not allowed to accept deposits less than A$250 000. This led a number of
foreign-owned merchant banks to convert to a branch structure. The recent abolition
of the non-callable deposit requirement on banks has further reduced the competitive
position of the merchant banks, with taxation issues now being the main factor
slowing their conversion to bank status. Most of the merchant banks are now
operated by foreign-owned banks, sometimes alongside a licensed bank. There are
relatively few remaining domestically owned merchant banks, with a number of the
high-profile institutions closing after large losses in the late 1980s/early 1990s.
In contrast to the decline in government-owned banks and non-bank financial
institutions, there has been a significant increase in the number of foreign-owned
banks operating in Australia, as well as an increase in their share of total assets.
However, with limited exceptions, these foreign banks have shown little interest in
retail banking. Instead the focus has been on wholesale banking and funds
management.
To date, there have been no purchases by foreign banks of large domestic banks.
In contrast, a number of large insurance firms have been purchased by overseas
institutions (e.g., AXA purchased National Mutual and ING purchased Mercantile
Mutual). The different outcomes in banking and insurance largely reflect government
policy, which for much of the 1990s prohibited a foreign bank purchasing any of the
four major banks. This policy was relaxed following the Wallis Inquiry, although the
Government has indicated that a large-scale transfer of ownership of the financial
system to foreign hands remains contrary to the national interest. This new policy has
not yet been tested, although continuing global consolidation of financial services
firms may well see proposals for large cross-border mergers in the future.
The most compelling example is provided by the market for residential mortgages,
where the margin between the standard mortgage rate and the cash rate fell from a
historically high 41/4 percentage points in 1992/93 to be around 13/4 percentage
points in 1999. The decline is even larger if one takes into account the introduction
of ‘no-frills’ or ‘basic’ mortgages (see Figure 6).
The high margins in the first half of the decade generated extremely high rates of
return on equity on housing loans, and were important in restoring the profitability
of the banks. These high returns meant that the existing institutions were keen to
attract new business. These institutions were, however, reluctant to chase market
share by reducing their standard loan rates, as this would have reduced the
profitability of the large stock of existing loans. The solution was to attempt to
segment new and existing borrowers by offering discounted interest rates for the first
year or so of a new loan (so-called ‘honeymoon loans’). While aggressive marketing
of these loans gave the appearance of strong competition, and did lead to a significant
increase in loan refinancing, many existing borrowers continued to pay high
margins, as did new borrowers at the expiration of the ‘honeymoon’ period.
% %
Average interest margin
5 5
4 4
3 3
2 2
1 1
Spread between the basic
mortgage rate and the cash rate
0 0
-1 -1
Spread between the standard
mortgage rate and the cash rate
-2 -2
1988 1990 1992 1994 1996 1998 2000
Note: The negative spreads in the late 1980s are partly explained by the fact that in 1988 the
Commonwealth Government announced a phasing out of the statutory reserve requirements
(SRDs) with the banks agreeing to the quid pro quo that the savings be translated into lower
lending rates.
Sources: Reserve Bank of Australia Bulletin (Tables F.1 and F.4), Reserve Bank calculations
The Australian Financial System in the 1990s 195
More effective competition took a relatively long time to occur, and did not
eventuate until mortgage managers entered the market.8 The mortgage managers
relied on a bank for their initial funding and for the development of the necessary
securitisation procedures, although the bank concerned had essentially no existing
mortgage portfolio. In contrast to established lenders, mortgage managers were able
to offer lower margins without concern for the effect of this on the profitability of
existing loans. During 1994, 1995 and 1996 they offered standard lending rates
around 1 to 11/2 percentage points below those charged by the existing lenders, and
by late 1995, the mortgage managers accounted for almost 10 per cent of housing
loans written. Faced with a declining market share, the established lenders introduced
basic home loan products in 1995 to compete with the ‘no-frills’ products provided
by the mortgage managers. Eventually, the established lenders also cut their margins
on standard mortgages, dropping them by around 3/4 of a percentage point in
June 1996 and by 1/2 of a percentage point in the first half of 1997. Today, mortgage
managers and banks charge similar rates, with the scope for mortgage managers to
push margins lower constrained by the administrative cost of securitisation and the
market premium on securitised assets. The effect of increased competition has been
a significant narrowing in the margin between the average interest rate paid and
received by banks, particularly over the past few years (see Figure 6).
Another market that has been transformed by the entry of new firms is retail
stockbroking. In the early 1990s, it was not uncommon for retail investors to pay a
2 per cent commission on share purchases and sales. By mid decade this had halved
to around 1 per cent. Today, commissions are as low as 0.1 per cent (a fall of
95 per cent over the decade!) and remain under downward pressure. As in the case
of mortgages, new entrants were the driving force behind the price falls. A major
catalyst for greater competition was the entry in 1996 of one of the large retail banks
as a discount broker and its development of technology that allowed orders to be
placed over the internet (introduced in March 1997). More recently, at least a dozen
other firms, including specialist internet brokers, as well as all the major retail banks,
have offered similar services. By the end of 1999 these discount internet brokers
accounted for almost 15 per cent of all trades on the Australian Stock Exchange.
A third area that has been affected by stronger competition is the issuing of credit
cards, although here competition has resulted in the proliferation of loyalty points
schemes, rather than a decline in lending margins. In the early 1990s, lower nominal
interest rates substantially reduced the cost to the banks of the interest-free period,
whilst the introduction of annual fees (in 1993) provided a new income stream. In
response, a foreign bank entered the market competing aggressively, partly through
the introduction of a loyalty points scheme. Over the following few years, the
incumbent issuers introduced similar schemes, with loyalty rewards equivalent to up
to 1 per cent of the amount spent.
8. Mortgage managers originate home loans that are then pooled and on-sold to investors through the
creation of asset-backed securities.
196 Marianne Gizycki and Philip Lowe
There are at least two possible explanations for why competition has taken this
particular form. First, it is sometimes claimed that if a single financial institution
were to unilaterally cut its credit card interest rates the average credit quality of its
customers could deteriorate (due to adverse selection), and profitability could fall.
Second, fees such as interchange fees are set by each credit card scheme, thus
limiting the scope for individual banks within the scheme to adjust fees unilaterally.9
Scheme-wide rules notwithstanding, there is little incentive for a bank to unilaterally
cut the interchange fee that it receives whenever its customers use a credit card, since
a reduced interchange fee would most likely depress, rather than boost, its market
share. The result has been a distorted form of competition centred on loyalty point
schemes. At the same time, there has been a five-fold increase in the number of credit
card transactions over the decade, and a trebling since 1995.
In contrast to the above examples, it is difficult to point to obvious areas of
increased competition in deposit markets over the 1990s. By the end of the 1980s,
deregulation of interest rates and the establishment of cash management trusts had
already led to the narrowing of deposit spreads, other than on transaction accounts.
Spreads on these transaction accounts did, however, fall in the early 1990s due to the
large decline in nominal interest rates. Although these spreads have subsequently
widened a little, many transaction accounts still do not generate sufficient revenue
to cover the costs of providing them.
While, overall, competition has increased despite greater concentration, the rate
of return on equity in the banking industry has remained essentially unchanged over
the second half of the decade, averaging 22 per cent on a pre-tax basis, and
15 per cent after tax.
From an accounting perspective, the sustained high returns can be explained by
reductions in operating costs and growth in non-interest income being offset by
lower interest margins. This can be seen in the lower panel of Table 3 which
decomposes changes in the aggregate rate of return on equity for the four major
banking groups plus St. George. Between 1995 and 1999, net interest income for
these five banks as a ratio to their total assets fell from 3 per cent to 2.5 per cent, the
effect of which was to reduce the average return on equity by almost 71/2 percentage
points. This negative effect on profits was offset by an increase in the ratio of
non-interest income to total assets and, more importantly, by a fall in operating costs
to total assets. A slight increase in leverage also made a small positive contribution
to sustaining the return on equity. The table also shows the significant effect on
profitability of the bad debts problems in the early 1990s.
9. The interchange fee is paid by the merchant’s bank to the bank that issues the credit card. The
merchant’s bank recoups the interchange fee and other costs from the merchant through a ‘merchant
service fee’, which averages around 2 per cent of the amount spent (Reserve Bank of Australia
1999). If an issuing bank unilaterally cuts its interchange fee it would simply reduce its revenues,
thereby reducing the scope for offering loyalty points, with the likely result that it would lose
customers.
The Australian Financial System in the 1990s 197
The growth of non-interest income over the second half of the 1990s is largely
explained by growth in fee income, particularly from services provided to the
household sector.10 The most notable examples are the introduction of mortgage fees
and account-servicing fees; for example, it is now common for banks to levy monthly
servicing fees of $4 on transaction accounts and $8 on mortgage accounts, whereas
in 1990 such fees rarely existed. The introduction of these fees is part of the
unwinding of cross-subsidies that has followed the downward pressure on lending
margins. While, in aggregate, consumers of financial services have benefited from
this process, the benefits have not been evenly distributed, with some consumers of
previously heavily subsidised services clearly worse off. This has led to heavy
criticism of banks by particular groups.
Notwithstanding the often strong public reaction to higher fees and charges, it has
been the reduction in operating costs that has been the more important factor in
sustaining high rates of return. This reduction has been achieved through a variety
of means including the rationalisation of branch networks, the migration of transactions
10. Comparisons between 1990 and 1995 are distorted by the fact that the non-interest income figures
in the early 1990s include significant revenue from assets acquired through loan defaults, and by the
treatment of surpluses in staff superannuation schemes. See Reserve Bank of Australia (1999) for
a discussion of recent changes in bank fees.
198 Marianne Gizycki and Philip Lowe
11. Allen and Santomero (1997) discuss how banks in the United States have recast their activities in
the face of the growth of financial markets.
The Australian Financial System in the 1990s 199
Asset-backed
securities
8 100
Share market
capitalisation
6 80
Overseas-issued
corporate debt
outstanding
4 60
Market capitalisation
of listed property trusts
2 40
Long-term corporate
debt outstanding
0 20
1985 1988 1991 1994 1997 2000 1988 1991 1994 1997 2000
Sources: ABS Cat No 5232.0; Australian Stock Exchange Monthly Index Analysis; Reserve Bank of
Australia Bulletin (Tables D.2 and D.4)
200 Marianne Gizycki and Philip Lowe
12. Three-year and ten-year government bonds, 90-day bank bills, the Australian dollar, the All
Ordinaries Index, wool and live cattle.
202 Marianne Gizycki and Philip Lowe
13. In 1992 the Reserve Bank began on-site reviews of banks’ credit risk management. On-site reviews
of banks’ market risk management commenced in 1994.
The Australian Financial System in the 1990s 203
14. A name crisis is one in which an individual institution has difficulty in retaining or replacing its
liabilities due to events specific to that institution.
204 Marianne Gizycki and Philip Lowe
the Council of Financial Regulators, and by the Reserve Bank and ASIC both being
represented on the board of APRA. APRA also has a seat on the Payments System
Board. However, despite this promising start, the reality is that the ability of the new
arrangements to deal with a financial crisis has not yet been tested. Indeed, the
effectiveness of the co-ordination arrangements is likely to be an important factor in
future assessments of the Wallis reforms.
One area where the benefits of regulatory reform are already apparent is in the
harmonisation of prudential standards across financial institutions (Carmichael 1999).
Most progress has been made in developing a set of consistent standards that apply
to all deposit-taking institutions. Similarly, APRA is working towards greater
consistency in the treatment of life and general insurance by strengthening the
prudential supervision of general insurers. The process of harmonising supervisory
arrangements across deposit-taking institutions and insurance companies is also
underway, although progress here is slower, reflecting the complexity of the task.
APRA has, however, already announced a liberalisation of the range of activities that
can be carried out within a financial conglomerate containing an authorised
deposit-taking institution, and expanded the range of organisational structures
available to conglomerates.
Apart from changes in the structure of regulatory agencies, the second half of the
1990s saw increased attention being paid to the protection of retail investors and
consumers of financial services. In part, this was a reaction to the rise in the
household sector’s holdings of financial assets and the introduction of mandatory
retirement savings. A significant step in this direction was the implementation of the
Uniform Consumer Credit Code and various industry codes of practice in 1996.
More recently, the proposed Financial Services Reform Bill will subject organisations
providing retail financial services to extensive disclosure requirements. It will also
require these organisations to put in place arrangements for compensating people for
losses resulting from the inadequate provision of promised services.
The increasing importance of markets and growing complexity of financial
instruments has also spurred improved disclosure in wholesale markets. In 1991, the
‘checklist’ approach to prospectuses was replaced with a requirement that prospectuses
include all information that a reasonable investor and his/her adviser need to make
informed decisions. In 1994, the Australian Stock Exchange upgraded its continuous
disclosure requirements, and in December 1996 Australian accounting standards
were widened to include disclosure requirements for financial institutions. In many
respects, the disclosure arrangements in Australia now compare favourably with
those abroad, although the requirements that apply to deposit-taking institutions are
less comprehensive than is the case in some other countries. One example of this is
that deposit-taking institutions in Australia are not required to publish their regulatory
capital ratios, while in a number of other countries the ratios are disclosed quarterly.
The Wallis Inquiry also recommended a number of reforms to promote competition
in the financial services sector, particularly in the payments system. An early
initiative of the Payments System Board was to widen access to Exchange Settlement
Accounts at the Reserve Bank to institutions other than deposit takers. The Board is
also undertaking a joint study with the Australian Competition and Consumer
The Australian Financial System in the 1990s 205
balance sheets on the nature of risks faced by the household sector. The second is the
impact of developments over the 1990s on the robustness of financial institutions and
markets to financial disturbances.
% %
Property
50 50
40 40
30 30
Banks and
building societies
20 20
10 10
Shares
0 0
1985 1988 1991 1994 1997 2000
Source: Melbourne Institute of Applied Economic and Social Research, Melbourne University, Survey
of Consumer Sentiment
change in interest rates. On the other hand, the recent very strong performance of the
stock market and the sustained strong output growth for much of the 1990s are
certainly unusual by the experience of recent decades.
While overall assessments of risk are difficult, it is less ambiguous that the
sensitivity of household consumption to movements in asset prices has increased as
holdings of market-linked financial assets have risen. While, to date, there is scant
empirical evidence of this effect, there are at least two reasons to suspect that it is
indeed the case. First, changes in financial wealth, unlike changes in many other
forms of wealth, are readily observable, making it easier for consumption to respond
to a given change in wealth. Second, the larger holdings of financial assets have
increased the potential for bubbles in asset markets to affect measured wealth, and
thus consumption. Offsetting these factors, to some extent, are the diversification
benefits that come from households holding a wider spread of assets.
Changes in wealth are easily observable when wealth is held in assets that are
traded in markets. Changes in other forms of wealth, such as human capital, equity
in unlisted companies, and public sector assets, are less easy to observe and measure.
For example, while the value of human capital should rise in response to an expected
improvement in future productivity (by increasing the flow of future wages), the
increase is not directly observable and is difficult for individuals and potential
lenders to recognise and measure. In contrast, the same expected improvement in
208 Marianne Gizycki and Philip Lowe
lower spending. A good illustration of this is the Victorian experience in the early
1990s, where poorly performing state-owned assets, including the State Bank of
Victoria, were partly responsible for significant increases in taxes and cuts in
government services. While the incidence of higher taxes and lower government
spending was not evenly spread, most of the community bore at least some of the
burden. In contrast, once assets are privatised, the risk of under-performance is borne
directly by the private owners, and this is a narrower group of people. For example,
only 15 per cent of adult Australians directly own shares in Telstra, while less than
3 per cent own shares in the Commonwealth Bank and 1 per cent in Qantas, all of
which were previously owned by the entire community.
This change in who holds the risk can alter the way that financial shocks play out.
Again, a good example is the case of government-owned banks. As discussed in
Section 2, the large losses by the State Bank of Victoria did not lead to a run by
depositors, with deposits guaranteed by the Victorian Government. If instead, the
losses had been concentrated in the hands of the depositors, the probability of a run
on the bank would surely have been higher, as would a general loss of confidence
in the banking system. This is not to say that the disappearance of government-owned
banks has increased the risks to which the household sector is exposed; rather it has
changed the nature of those risks, and the way that they are allocated.
15. For evidence suggesting that the Australian share market views banks as having become less risky
over the decade see Gizycki and Goldsworthy (1999).
210 Marianne Gizycki and Philip Lowe
fact that the four major banking groups have increased their market share suggests
that the exposure to these groups has increased over the decade, although the effect
is relatively small. More significant would be a round of mergers amongst the big
four banking groups. This would see the Australian financial sector become highly
concentrated by international standards. While a number of countries have banking
groups with higher ratios of global assets to home country GDP than would be the
case in Australia (most notably, Switzerland and the Netherlands), few countries
would be more reliant on just two domestic financial services firms. This issue of
concentration of exposure was important in rejecting recent proposals for bank
mergers in Canada.
One factor that is probably helpful in reducing the economy’s concentration
of exposure to just a few institutions is the growth of financial markets. As
Alan Greenspan (1999) recently noted, banking crises in countries that have active
securities markets tend to be less painful than in countries without such markets. In
his language, these markets provide a ‘spare tire’ that can be called upon if the
primary forms of financial intermediation fail. By providing an alternative form of
finance, they provide valuable macroeconomic insurance against some of the
adverse effects of a banking crisis. In this respect, further development of these
markets in Australia provides an important diversification benefit.
This diversification benefit is buttressed by improvements in financial market
infrastructure. The legal reforms and improved disclosure practices that have
reduced risk in financial institutions have also improved the functioning of financial
markets. The unification of the state-based system of regulation of securities markets
at the start of the decade, greater market liquidity and improvements in transaction
and settlements technology have all been helpful in this regard. In addition, to the
extent that growth in markets has extended the range of risks that are now tradeable,
there is greater potential for risks to be transferred to those who are best able to bear
them.
As usual though, there is a potential downside. Occasionally, markets malfunction
and liquidity dries up. The events surrounding the near collapse of Long-Term
Capital Management provide the most recent high-profile example
(McDonough 1998). In that episode, not even investment-grade bond issuers in the
United States could find reasonable buyers for their securities due to an abrupt
reassessment of the riskiness of corporate debt and a rise in risk aversion. In Australia
too, credit spreads increased and new debt issues by Australian companies fell
significantly. At one point there were grave concerns about the potential for a costly
‘credit crunch’ in the United States, but in the final result this did not materialise, and
there was little, if any, effect on the health of the macroeconomy. Nonetheless, as the
role of markets continues to grow, and the products traded become more complex,
the potential for sudden shifts in risk premia to generate macroeconomic effects must
surely increase. Perhaps the best insurance against this is a strong banking system
that is ready and able to provide liquidity in periods of market stress.
Determining the net effect of the various developments in the financial system on
the robustness of the process of financial intermediation is a difficult task. Nevertheless,
212 Marianne Gizycki and Philip Lowe
our judgement is that, on balance, the financial system is probably sounder than it
was a decade or so ago. This judgement is partly conditioned on the observation that
problems in financial markets can often be resolved relatively quickly, provided that
policy responds promptly and appropriately and that the overall financial system is
robust. Thus, while the range of risks has increased, policy is better able to deal with
these new risks than it is with threats to the stability of the financial system caused
by the failure of institutions. On balance then, we judge that there has been a decline
in the likelihood of serious financial headwinds originating from a breakdown in the
process of financial intermediation. On the other hand, the deepening of household
sector balance sheets has probably increased the likelihood of financial headwinds
originating in the household sector’s response to changes in financial and economic
conditions.
8. Policy Issues
While the developments of the past ten years have raised many policy issues, three
in particular are likely to remain current over the next ten years. These relate to
competition, investor protection, and the management of system-wide risk.
The first issue is how to ensure robust competition in the provision of financial
services, especially in the face of increasing pressures for consolidation, both
domestically and across national boundaries. The Government has made it clear that
an increase in competition is a prerequisite for a relaxation of the ‘four-pillars’
policy. An important lesson from the 1990s is that strong competition is more likely
to come from institutions without substantial market shares, rather than from
well-established firms. While the internet holds out the promise of lower entry
barriers and the formation of a strong competitive fringe, the impact to date has been
relatively small. Another potential source of new competition is non-financial firms
moving into the provision of financial services. Again, to date, this has not occurred
to any significant extent, however continuing changes in regulation, information
technology, and the nature of banking make such a move more likely. A major policy
challenge will be to harness the competitive benefits of both the internet and the entry
of non-financial firms, without exposing investors, and the financial system more
generally, to significant increases in risk.
The second issue is investor protection arrangements. Continued growth in
households’ holdings of financial assets is likely to lead to greater interest in the
arrangements for the protection of retail consumers of financial services. In particular,
compulsory retirement savings will increase pressures for improved disclosure and,
probably, for greater investor choice. The rise in financial assets is also likely to
focus greater attention on the level of management fees, and the value-added
provided by the funds management industry. The arrangements for the protection of
depositors are another area that may attract more attention. Given that the
Wallis Inquiry rejected deposit insurance, the challenge for government when faced
with the failure of a deposit-taking institution, will be to allow the current protection
arrangements to play out, even if this means that small depositors suffer losses. The
risk is that such an outcome is not palatable, for either political or systemic reasons,
The Australian Financial System in the 1990s 213
and that repayment of deposits is guaranteed, despite the lack of a formal guarantee
scheme. If such an outcome is likely, there is an argument that it is better to have an
explicit deposit insurance scheme in place before problems develop. Doing so would
provide the government with a realistic option of limiting the call on the public purse.
The third issue is the interaction between macroeconomic and prudential policy
in the management of system-wide risk. Over recent decades, financial systems in
many countries have experienced significant stresses, partly as a result of the
build-up of risks across the entire financial system. The policy challenge is to
identify and measure these risks, and to determine how monetary and prudential
policies should best respond. Recent improvements in risk management and
supervisory processes are helpful in this regard, although in a number of areas there
remains considerable scope to more accurately measure movements in risk through
time. Doing so would reduce the procyclicality of the financial system, and would
lessen the probability of system-wide financial imbalances developing.
Overall, the challenge facing policy-makers over the next decade is to manage
institutional consolidation and financial market growth in a way that both protects
investors and strengthens the broader stability and efficiency of the financial system.
214 Marianne Gizycki and Philip Lowe
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