SAGI Shoval Apology

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August 10, 2018

Dear Sir. Max,

Please allow me to apologize for what I did yesterday, August 9,2018. My behavior was
extremely inappropriate, immature, and lacked the respect to our future customers, you, the
company and the operations of Glorietta. I am sorry for the inconvenience that I have caused the
company.

It was embarrassing, but I learned that nobody appreciated my poor behavior. In the future,
I have every intention of curbing my thoughtless actions and learn to adjust my behavior befitting
the environment and situation.

Again, I am sorry for my actions and I hope that we can put this matter behind us. I look
forward to working with you still and will perform better. If you have any thoughts in this, please
feel free to share. You may contact me at your convenience.

Sincerely,

SHOVAL SAGI

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