Wireless Installation Guide L575/L655/L656

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Wireless Installation Guide

L575/L655/L656
Contents
Wireless Installation Guide......................................................................................................................... 5
Using the Control Panel .............................................................................................................................. 6
Control Panel Buttons and Lights ......................................................................................................... 6
Status Icons..................................................................................................................................... 7
Entering Characters on the LCD Screen .............................................................................................. 8
Changing LCD Screen Language ........................................................................................................ 8
Turning Off Control Panel Sounds........................................................................................................ 9
Adjusting the Screen Contrast.............................................................................................................. 9
Setting Up Your Product on a Wireless Network .................................................................................... 11
Setting Up Your Product with Wi-Fi Auto Connect.............................................................................. 17
Setting Up Your Product Using the Control Panel .............................................................................. 26
Setting Up Your Product Using a Temporary USB Connection .......................................................... 32
Solving Network Problems ....................................................................................................................... 44
Product Cannot Connect to a Wireless Router or Access Point ......................................................... 44
Cannot Print Over a Network.............................................................................................................. 45
Network Software Cannot Find Product on a Network ....................................................................... 46
Product Does Not Appear in OS X Printer Window ............................................................................ 47
Cannot Scan Over a Network............................................................................................................. 47
Notices ....................................................................................................................................................... 49
Trademarks ........................................................................................................................................ 49
Copyright Notice................................................................................................................................. 49
Copyright Attribution ...................................................................................................................... 50

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Wireless Installation Guide
Welcome to the Wireless Installation Guide .

Before You Begin


Make sure you filled the ink tanks and loaded paper as described on the Start Here sheet. Then follow
the instructions in this guide to set up the product for use on a wireless network.

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Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Changing LCD Screen Language
Turning Off Control Panel Sounds
Adjusting the Screen Contrast

Control Panel Buttons and Lights

1 The power button and light


2 The home button
3 The Rellamar/Pausa button
4 The Cancelar/Reiniciar button
5 The LCD screen
6 The arrow buttons and the OK button
7 The back button
8 The numeric keypad

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9 The Contactos button
10 The Iniciar Negro button
11 The Iniciar Color button

Status Icons
Parent topic: Using the Control Panel

Status Icons
Status icons may be displayed on the LCD screen depending on the product's status.

Icons Description
Originals are detected in the ADF (Automatic Document Feeder)
No Ethernet connection

Ethernet connection has been established

Wi-Fi network error has occurred or the product is searching for a connection

Wi-Fi connection has been established; the number of bars indicates the
connection's signal strength
Ad hoc connection has been established

Wi-Fi Direct mode connection has been established


Simple AP mode connection has been established
Not connected to a Wi-Fi network
Simple AP and Wi-Fi Direct modes are disabled
Eco Mode setting is enabled

Parent topic: Control Panel Buttons and Lights

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Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.

• To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through
characters.
• To enter numbers or change the case of letters, press the up or down arrow button.
• To delete the previous character, press the left arrow button.
• To enter a space, press the right arrow button.
Parent topic: Using the Control Panel

Changing LCD Screen Language


You can change the language used on the LCD screen.
1. Press the up or down arrow button, select Setup, and press the OK button.
You see a screen like this:

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2. Press the down arrow button, select Common Settings, and press the OK button.
3. Press the down arrow button, select Language, and press the OK button.
4. Select a language and press the OK button.
5. Press the home button to exit.
Parent topic: Using the Control Panel

Turning Off Control Panel Sounds


You can turn off the sound heard when you press buttons on the control panel.
1. Press the up or down arrow button, select Setup, and press the OK button.
2. Press the down arrow button, select Common Settings, and press the OK button.
3. Select Sound and press the OK button.
4. Select Button Press and press the OK button.
5. Press the down arrow button until the sound is turned off, then press the OK button.
6. Press the home button to exit.
Parent topic: Using the Control Panel

Adjusting the Screen Contrast


You can adjust the contrast of the LCD screen.
1. Press the up or down arrow button, select Setup, and press the OK button.
You see a screen like this:

2. Press the down arrow button, select Common Settings, and press the OK button.

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3. Select LCD Contrast and press the OK button.
4. Press the up or down arrow button to adjust the screen contrast.
5. Press the OK button.
6. Press the home button to exit.
Parent topic: Using the Control Panel

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Setting Up Your Product on a Wireless Network
To add your product to a wireless network, you may need to know the name (SSID) and password of
your wireless network. If it has security enabled, you also need to know the WEP key or WPA
passphrase.

Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet connection is
required to obtain the product software.

1. Make sure your product is turned on but NOT CONNECTED to your computer with a USB cable.

Note: With Windows, if you see a Found New Hardware screen, click Cancel and disconnect the
USB cable.

2. Insert the product CD or download your product’s software package from


global.latin.epson.com/Support/L575 or global.latin.epson.com/Support/L655.
3. Select your language and click Next (Windows), or click Continue and click Continue again (OS X).
4. Accept the software license agreement to continue with software installation.
5. When you see one of these screens, click Install.
Windows

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OS X

Note: With OS X, make sure you install Software Updater to receive firmware and software updates
for your product.

Software installation may take several minutes. Wait for the installation to complete.
6. OS X: If you see the following message, click Yes or No to continue.

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7. When the Printer Setup screen appears, click Next (Windows) or Start (OS X) to begin setting up
your product on your network.

8. When you see this screen, select Wireless connection and click Next (Windows) or Continue
(OS X).

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9. When you see this screen, select Set up printer for the first time and click Next (Windows) or
Continue (OS X).

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10. The screen you see next depends on whether your computer can wirelessly connect with your
product automatically or not.
• If your computer can connect automatically, you see the screen below. Go to step 12.

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• If your computer cannot connect automatically, you see the screen below. Go to step 11.

11. Select one of these network setup methods:


• To set up your product using the buttons on your product control panel, select Using printer
buttons and click Next (Windows) or Continue (OS X).
• To set up your product using a temporary USB connection, select Using temporary USB cable
connection and click Next (Windows) or Continue (OS X).
12. To complete installation, follow the steps for the setup method you selected in steps 10 and 11:
• If your computer can connect automatically, see the link for the auto connect instructions below.
• To set up your product using the buttons on your product control panel, see the link for those
instructions below.
• To set up your product using a temporary USB connection, see the link for those instructions
below.
Setting Up Your Product with Wi-Fi Auto Connect
Setting Up Your Product Using the Control Panel
Setting Up Your Product Using a Temporary USB Connection

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Setting Up Your Product with Wi-Fi Auto Connect
1. When you see this screen, select Yes and click Next (Windows) or Continue (OS X).

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You see a screen like this:

2. Click Next to continue.

Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue.
Do not select Ask Me Later, Keep Blocking, or Block.

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3. OS X: If you see the following messages, click OK and click Allow to let EpsonNet Setup access
your password information.

4. Follow the on-screen instructions to let the system automatically configure your product on your
network.

Note: Your product broadcasts its network information for 60 minutes from the time ink priming
begins. If you do not complete Wi-Fi setup within 60 minutes, you cannot connect automatically and
may be prompted to enter your network name (SSID) and password on a displayed screen. You can
also select a different Wi-Fi setup method.

5. If you see the IP Address Settings screen, select IP Address Automatic Configuration (DHCP)
and click Next.

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6. OS X: When you see this screen, click Add Printer and follow the on-screen instructions to add your
product and the print queue to your system. Then click Continue.

Note: Be sure to select your Epson product in the Use or Print Using drop-down list.

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7. When you see this screen, print a test page and click Next (Windows) or Continue (OS X).

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8. Do one of the following to set up faxing:
• Windows: When you see this screen, you can set up your fax number and header. Select Yes to
set up fax settings now, or select No to set them up later. Then click Next.

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• OS X: When you see this screen, select Add Fax and follow the on-screen instructions to add the
fax queue to your system. Then click Continue.

Note: Be sure to select your Epson product in the Use or Print Using drop-down list.

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When you see this screen, you can set up your fax number and header. Click Set Up Fax to set
up fax settings now, or click Continue to set them up later.

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9. Windows: The system begins searching for the latest firmware for your product. If you see this
screen, new firmware is available. Click Next and follow the on-screen instructions. When you are
ready, click Start and wait for the firmware update to finish.

IMPORTANT: DO NOT TURN OFF YOUR PRODUCT OR INTERRUPT THE FIRMWARE SEARCH
PROCESS IN ANY WAY.

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10. Follow the on-screen instructions to complete product setup. When you see this screen, click Exit
(Windows) or Close (OS X) to close the installation program.

Parent topic: Setting Up Your Product on a Wireless Network

Setting Up Your Product Using the Control Panel


1. When you see the Know Your Wireless Network screen, click Next (Windows) or Continue (OS X).
2. Follow the on-screen instructions to select your wireless network settings from your product control
panel. When you finish, continue with the steps here.

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3. OS X: When you see this screen, click Add Printer and follow the on-screen instructions to add your
product and the print queue to your system. Then click Continue.

Note: Be sure to select your Epson product in the Use or Print Using drop-down list.

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4. When you see this screen, print a test page and click Next (Windows) or Continue (OS X).

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5. Do one of the following to set up faxing:
• Windows: When you see this screen, you can set up your fax number and header. Select Yes to
set up fax settings now, or select No to set them up later. Then click Next.

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• OS X: When you see this screen, select Add Fax and follow the on-screen instructions to add the
fax queue to your system. Then click Continue.

Note: Be sure to select your Epson product in the Use or Print Using drop-down list.

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When you see this screen, you can set up your fax number and header. Click Set Up Fax to set
up fax settings now, or click Continue to set them up later.

6. Follow the on-screen instructions to complete product setup. When you see this screen, click Exit
(Windows) or Close (OS X) to close the installation program.

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Parent topic: Setting Up Your Product on a Wireless Network

Setting Up Your Product Using a Temporary USB Connection


1. When you see the Know Your Wireless Network screen, click Next (Windows) or Continue (OS X).
2. At the next screen, make sure your product has finished priming the ink, then click Next (Windows)
or Continue (OS X).
3. When you see this screen, connect a USB cable as shown and wait for the installer to detect your
product.

Note: If your product is not detected, make sure that it is turned on.

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4. When you see this screen, click Next (Windows) or Start Network Setup (OS X).

5. When you see the Firewall Warning screen, click Next.

Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue.
Do not select Ask Me Later, Keep Blocking, or Block.

6. Do one of the following:


• Windows: If you have a wireless computer or laptop, go to step 10.

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• OS X: If you have a wireless computer or laptop and you see the following messages, click OK
and click Allow to let EpsonNet Setup access your password information. Then continue with step
7.

• All other users: Continue with step 8.


7. If you see this screen, click Yes (Windows) or OK (OS X), then go to step 10.

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8. If you see this screen, wait while your system searches for your network name (SSID), then select
the SSID from the displayed list and click Next.

Note: If your WPA passphrase contains upper- or lowercase letters, be sure to note it correctly. If
you do not know your wireless network name (SSID), WEP key, or WPA passphrase, contact the
person who set up your wireless network before continuing.

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9. When you see this screen, enter your network password and click Next.

10. Wait several minutes for wireless network configuration to finish and display a confirmation
message. When you see this prompt, disconnect the USB cable and click OK. Then click Finish on
the Installation Complete screen.

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11. OS X: When you see this screen, click Add Printer and follow the on-screen instructions to add your
product and the print queue to your system. Then click Continue.

Note: Be sure to select your Epson product in the Use or Print Using drop-down list.

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12. When you see this screen, print a test page and click Next (Windows) or Continue (OS X).

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13. Do one of the following to set up faxing:
• Windows: When you see this screen, you can set up your fax number and header. Select Yes to
set up fax settings now, or select No to set them up later. Then click Next.

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• OS X: When you see this screen, select Add Fax and follow the on-screen instructions to add the
fax queue to your system. Then click Continue.

Note: Be sure to select your Epson product in the Use or Print Using drop-down list.

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When you see this screen, you can set up your fax number and header. Click Set Up Fax to set
up fax settings now, or click Continue to set them up later.

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14. Windows: The system begins searching for the latest firmware for your product. If you see this
screen, new firmware is available. Click Next and follow the on-screen instructions. When you are
ready, click Start and wait for the firmware update to finish.

IMPORTANT: DO NOT TURN OFF YOUR PRODUCT OR INTERRUPT THE FIRMWARE SEARCH
PROCESS IN ANY WAY.

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15. Follow the on-screen instructions to complete product setup. When you see this screen, click Exit
(Windows) or Close (OS X) to close the installation program.

Parent topic: Setting Up Your Product on a Wireless Network

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Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. For details,
see your product User's Guide.
Product Cannot Connect to a Wireless Router or Access Point
Cannot Print Over a Network
Network Software Cannot Find Product on a Network
Product Does Not Appear in OS X Printer Window
Cannot Scan Over a Network

Product Cannot Connect to a Wireless Router or Access Point


If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.

• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.

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• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on
your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection
settings from your device and enter a new password. See your device documentation for instructions.
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected
Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the
network connection or adapter settings in the Windows Control Panel and set the Internet metric
setting to 100 for your version of the Internet Protocol.
Parent topic: Solving Network Problems

Cannot Print Over a Network


If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point. Avoid placing your product near a microwave oven,
2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.

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• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon does not appear
on your product's LCD screen, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• Check your wired LAN router or access point to see if the LED for the port to which your product is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your product and to your router, access
point, switch, or hub.
• Try connecting your product to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your product from another computer on the network.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.

• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD,
make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic: Solving Network Problems

Network Software Cannot Find Product on a Network


If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.

Note: If you are reading these instructions online, you will lose your Internet connection when you
initialize your router, so note the next step before initializing it.

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4. Download your product software from the Epson website using the instructions on the Start Here
sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.

Parent topic: Solving Network Problems

Product Does Not Appear in OS X Printer Window


If your product does not appear in the OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon does not appear
on your product's LCD screen, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear
on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall
your software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.

Parent topic: Solving Network Problems

Cannot Scan Over a Network


If you cannot start Epson Scan for scanning over a network, try these solutions:
• If you cannot scan from your product control panel, make sure you restarted your computer after
installing the product software. Make sure the Event Manager program is not being blocked by your
firewall or security software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.

• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.

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• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few
seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan again.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the
Connection setting is set to Network, then click the Test button.

Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the
Test button.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make
sure the Connection setting is set to Network, then click the Test button.
• Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long
enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic: Solving Network Problems

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Notices
Check these sections for important notices about your product.
Trademarks
Copyright Notice

Trademarks
EPSON® is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko
Epson Corporation.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Parent topic: Notices

Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.

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Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
Copyright Attribution
Parent topic: Notices

Copyright Attribution
© 2015 Epson America, Inc.
11/15
CPD-50576
Parent topic: Copyright Notice

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