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    Final Exam TQM

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    Tahir Abbas
    This document contains a final term examination for a course on Total Quality Management. The exam consists of two parts - an objective part with 20 multiple choice questions and a subjective part with 4 questions to attempt. The objective part covers topics like the objectives of ISO standards, quality tools like control charts, PDCA cycle, and roles in quality management. The subjective part asks students to explain concepts like TQM, quality of design vs conformance, quality control vs assurance, Deming's ideas and steps to implement TQM in industry.

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    Final Exam TQM

    Uploaded by

    Tahir Abbas
    639 views2 pages
    This document contains a final term examination for a course on Total Quality Management. The exam consists of two parts - an objective part with 20 multiple choice questions and a subjective part with 4 questions to attempt. The objective part covers topics like the objectives of ISO standards, quality tools like control charts, PDCA cycle, and roles in quality management. The subjective part asks students to explain concepts like TQM, quality of design vs conformance, quality control vs assurance, Deming's ideas and steps to implement TQM in industry.

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    This document contains a final term examination for a course on Total Quality Management. The exam consists of two parts - an objective part with 20 multiple choice questions and a subjective part with 4 questions to attempt. The objective part covers topics like the objectives of ISO standards, quality tools like control charts, PDCA cycle, and roles in quality management. The subjective part asks students to explain concepts like TQM, quality of design vs conformance, quality control vs assurance, Deming's ideas and steps to implement TQM in industry.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    639 views2 pages

    Final Exam TQM

    Uploaded by

    Tahir Abbas
    This document contains a final term examination for a course on Total Quality Management. The exam consists of two parts - an objective part with 20 multiple choice questions and a subjective part with 4 questions to attempt. The objective part covers topics like the objectives of ISO standards, quality tools like control charts, PDCA cycle, and roles in quality management. The subjective part asks students to explain concepts like TQM, quality of design vs conformance, quality control vs assurance, Deming's ideas and steps to implement TQM in industry.

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    © All Rights Reserved
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    You are on page 1of 2

    Final Term Examination DDLE FALL 2018

    (Government College University Faisalabad)


    Discipline: B.Tech (Hons) Mechanical Engineering Technology Course Code: DMG‐361
    Course Title: Total Quality Management Credit Hours: 3(3-0)
    Max Marks:20 Time Allowed: 30 mins

    Objective Part
    Question No. 1: Encircle the right option. Cutting/Over writing is not allowed.
    1. Total Quality Management (TQM) focuses on 11. The objective of ISO-9000 family of Quality
    a. Employee management is
    b. Customer a. Customer satisfaction
    c. Both (a) and (b) b. Employee satisfaction
    d. None of the above c. Skill enhancement
    2. Which of the following is responsible for quality d. Environmental issues
    objective? 12. ISO emphasis on
    a. Top level management a. Prevention
    b. Middle level management b. Inspection
    c. Frontline management c. Rejection
    d. All of the above d. All of the above
    3. The following is (are) the machine down time. 13. The role of management is to
    a. Waste a. provide Resources
    b. No material b. define EMS
    c. Breakdown c. monitor the effectiveness of the system
    d. All of the above d. All of the above
    4. TQM & ISO both focuses on 14. What is ISO?
    a. Customer a. Indian organization for standard
    b. Employee b. Internal organization for standard
    c. Supplier c. International organization for standard
    d. All of the above d. None of the above
    5. While setting Quality objective, ________ to be 15. -P-D-C-A stands for
    considered. a. Plan-Do-check-Act
    a. Material quality b. Plan-Do-correct-Act
    b. Customer need c. Proceed-Do-check-Act
    c. Market demand d. Proceed-Do-correct-Act
    d. All of the above 16. EMS stands for
    6. CMM stands for a. Environmental management system
    a. Capability maturity model b. Employees management system
    b. Capability monitoring model c. Engineering management system
    c. Capability measuring model d. Equipment management system
    d. Capability matching model 17. Employee should be involved in
    7. Which of the following is for Environment a. Decision making
    management? b. Participation
    a. ISO-9000 c. Union
    b. ISO-14000 d. Both a & b
    c. ISO-26000 18. Process evaluation is to identify
    d. ISO-31000 a. Validation of product
    8. According to Deming, Quality problems are b. Potential failure prevention
    a. Due to management c. Correctness of product
    b. Due to method d. Both b & c
    c. Due to machine 19. Continual improvement is in
    d. Due to material a. Environmental objective
    9. The process mapping is a ______ diagram. b. Audit Result
    a. Data flow c. Corrective Action
    b. Work flow d. All of above
    c. Circular 20. The customer requirement to be reviewed
    d. Audit (a) Before Supply of product
    10. Control chart is a (b) After Supply of product
    a. Process monitoring tool (c) Before Commitment of supply of product
    b. Process control tool (d) Both a & c
    c. Both (a) and (b)
    d. None of the above

    Page 1 of 2
    Final Term Examination DDLE Fall 2018
    (Government College University Faisalabad)
    Discipline: B.Tech (Hons) Mechanical Engineering Technology Course Code: DMG‐361
    Course Title: Total Quality Management Credit Hours: 3(3-0)
    Max Marks:80 Time Allowed: 02 Hrs 30 mins

    Subjective Part
    Note: Attempt any four questions. Each question carries 20 Marks (04*20 = 80 Marks)

    Q.2: What is TQM? Enlist the benefits of total quality management in industry.

    Q.3: Explain quality of design and quality of conformance to design.

    Q.4: What is the process? Explain the quality control and quality assurance

    Q.5: Discuss the principles of total quality management.

    Q.6: Briefly explain Deming ideas for the improvement of quality.

    Q.7: Discuss the steps for Successful implementation of TQM in industry.

    --------------------------------End--------------------------------

    Page 2 of 2

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