Resume MH
Resume MH
Resume MH
OBJECTIVE
Thorough and thoughtful individual seeking an Administrative Clerk position at the Registration Office of
Scarborough Health Network using my effective clerical and customer service skills, and a detail-oriented
approach to increase productivity.
SUMMARY OF QUALIFICATIONS
Proven ability to type 65 wpm
Working knowledge of French
Intermediate knowledge of Microsoft Word, Microsoft Excel
Well-developed interpersonal skills
Familiar with managing large filing systems
Excellent customer service skills
EDUCATION
Office Administration Health Services Diploma Current
Durham College, Whitby ON
Topics studied include: Microsoft Word, Excel, PowerPoint, Financial Administration, and
Communication
Cumulative GPA 4.5/5.0; awarded Honour Roll two consecutive semesters
PROFESSIONAL EXPERIENCE
Server 2013 – 2016
Denny’s, Whitby ON
Provided excellent customer service through using clear communication skills and anticipating
customer needs
Grew a dedicated customer pool and increased store sales during shifts worked
Worked in 2-3-person sections, while being responsible for up to 50 people during peak periods
Delegated responsibilities and assisted in the operations of all departments while working in a
supervisory capacity
MELISSA HALL
Co-ordinated daily with project managers, insurance adjusters, vendors, subcontractors, and clients
to answer questions, order supplies, and invoice, etc.
Worked under pressure with minimal supervision, as demonstrated during a large software transfer
gone askew, and hundreds of files were manually entered within a tight deadline
Obtained and filed confidential and legal documents when requested by executives
Organized and maintained a new electronic filing system for hundreds of files
Accepted and deposited both insurance and private funds weekly
Uploaded and organized photos, sketches, and estimates for all new files, after having accurately
entered all information to create the new file
Responsible for maintaining the flooring department while ordering and completing all sales within