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Joan M.

Richards
Office Administrator Resume
AREAS OF EXPERTISE PERSONAL SUMMARY

Financial administration A dynamic administrator with more than 20 years of professional experience. Much
experienced in providing full secretarial, administrative and office management
support to work colleagues in a busy office environment. A reputation for delivery of
Office procedures high quality personal and professional administrative tasks and customer service.
Having a proactive and flexible approach to managing different priorities, and able
Typing & word-processing to work autonomously and take ownership of all aspects of a task or project. I am
looking for a rewarding role with an exciting & forward thinking company that will
10 Key-Keyboard skills allow me to grow as a professional and realize the fullness of my potential.

File Management CAREER HISTORY

Patient Service Representative


Reception duties Center for Vein Restoration, Stamford CT 2015 – 2016
Patient Service Office Representative
Decision-making Nemours, Wilmington, DC 2007 – 2011
Administrative Assistant
MS Office applications
R&G Enterprise, Middletown, DE 2001 – 2006

Duties:

PROFESSIONAL

Leadership Development


Domestic Engineer

Event Planner/Coordinator

PERSONAL SKILLS

Service orientated
KEY SKILLS AND COMPETENCIES

Responsiveness Administrative abilities

Leadership skills • Confident with IT and the basic office software packages (Word, Excel, PowerPoint
etc.).
Professional judgment • Comprehensive knowledge of equality and diversity issues.
• Excellent administration skills.
• Answering and resolving queries accurately, in a courteous and confident manner.

• Setting up new and effective systems and processes.


• Updating databases with confidential and relevant information
PERSONAL DETAILS • Dealing professionally with all correspondence, complaints and queries.

Joan M. Richards 3
Stonecroft Way ACADEMIC QUALIFICATIONS
Monroe CT, 06468 High School Diploma – General Studies
T: 475.298.0258 IBIS High School, Baytown Texas 1982
E: joanrich63@gmail.com
A levels: Maths (A) English (B) Technology (B)
IBIS High School

REFERENCES – Available on request.


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