Brief History/Background of The Company

BRIEF HISTORY/BACKGROUND OF THE COMPANY
The Rizal Commercial Banking Corporation (RCBC) was established in 1960 as a

development bank and is licensed by the Bangko Sentral ng Pilipinas (BSP) for both commercial
and investment banking. It is one of the largest universal banks in the Philippines with total
consolidated resources of Php554 billion for full year 2017. As a diversified financial services
institution, RCBC serves corporate and individual banking needs through the most appropriate
vehicles to serve its chosen markets with innovative products and services. With an inclusive
financial business model in mind, in 2009 it ventured into the microfinance business to service the
smallest entrepreneurs via the Rizal Microbank.
RCBC is majority-owned by the Yuchengco Group of Companies (YGC), one of the oldest
and largest conglomerates in Southeast Asia covering over 60 businesses which include the leading
non-life insurance company, Malayan Insurance, a life insurance company joint venture with Sun
Life Financials, Philippines, Sunlife/GREPA Financials; the leading globally-oriented
construction company EEI Corp.; top educational institutions; and vehicle dealerships. Other
significant investors of the bank include the World Bank's International Finance Corporation and
Cathay Life Insurance Co., Ltd., a wholly owned subsidiary of Cathay Financial Holding., Ltd.,
the largest publicly-listed holding company in Taiwan.
Responding to an ever-growing digital consumer base, RCBC continually innovates its

products and services to match the dynamic consumer needs in the digital space. Providing ease
and convenience, in 2007, it launched the RCBC MyWallet. This all-in-one card allows customers
to enjoy electronic banking convenience anytime, anywhere and it lets customers do transactions
like a regular ATM card: withdrawals, cashless shopping, balance inquiry and bills payment--all
these, without the hassles of keeping a monthly maintaining balance. To further supplement its
electronic banking capability, RCBC launched its retail online channel soon after, as a personal
internet banking system. RCBC OnlineBanking allows customers to have a better online banking
experience with its features such as enhanced and customizable user interface, real-time
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presentation of Bankard credit card transaction history, prepaid mobile loading and viewing of
investments and RCBC Savings bank loans. This is also available as a mobile application.
Aside from this, together with RCBC Savings Bank, RCBC launched the Touch Q Lobby
Management System in 2014. The RCBC Touch Q is a self-service teller assist kiosk in the branch
that conveniently pre-stages customers' banking transactions. It provides assistance to customers
in financial and non-financial transactions like cash and check deposits, cash withdrawal, check
encashment, bills payment, fund transfer, MyWallet reloading, account opening among many
others. The system manages the traffic inside a branch through a smart queuing system. Customers
can access the RCBC Touch Q on the web and through mobile apps (both Apple and Android)
even before going to the branch. Upon completion of the online transactions, a QR code or
reference number will be generated which customers can use for queue prioritization in the branch.
RCBC is also committed to uplifting its customers’ lives through various community
enhancement projects, corporate social responsibility programs, and social empowerment
ventures. These include the Earth Care-tree planting drive, Green ATM project in partnership with
ABS-CBN, goat-livelihood donation program, micro financing services, among many others.
A pioneering financial services organization, RCBC has received numerous awards from
various institutions including "Best Banking Group in the Philippines, "SME Bank of the Year",
"Overall Best Private Bank in the Philippines", Domestic Retail Bank of the Year; and
"Philippines' Overall Best for Interest Rates, and Best Cash Management Bank in the Philippines.
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SUMMARY OF THE ON THE JOB TRAINING (OJT) EXPERIENCE
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ASSESSMENT OF THE ON THE JOB TRAINING (OJT)/PRACTICUM PROGRAM
A. New knowledge, attitudes and skills acquired
My supervisor train me to commit to work and submit quality output, he help and guide
me to have good work ethics. I’m become more disciplined and precise in submitting
work and become more professional in behaving. I also learned how to operate office
equipment that help to improve my soft skills
Does the assigned company give opportunities to me to work out of my comfort zone and
give me a chance to build my confidence, I’m glad that I learned additional knowledge
such as organizing CSR events for the company. This will surely widen my exposure and
experience.
B. Theories actually seen in practice
C. Feedback that can be given to the company or institution
D. Benefits gained
E. Problems encountered
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APPENDICES
A. Company brochure and/or pamphlet

B. Copy of the endorsement letter
C. Copy of the training plan
D. Copy of the signed Waiver Form
E. Daily Time Record
F. Quarterly Performance Appraisal Form
G. Certificate of Completion
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Brief History/Background of The Company

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Brief History/Background of The Company

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BRIEF HISTORY/BACKGROUND OF THE COMPANY

The Rizal Commercial Banking Corporation (RCBC) was established in 1960 as a

Responding to an ever-growing digital consumer base, RCBC continually innovates its

A. New knowledge, attitudes and skills acquired

B. Theories actually seen in practice

C. Feedback that can be given to the company or institution

A. Company brochure and/or pamphlet

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