Relationship Tools

for Positive Change

how to transform
issues or upsets into
opportunities to
strengthen love

by john grey, ph.d.

 Relationship Tools
for Positive Change
how to transform
issues or upsets into
opportunities to
strengthen love

by JOHN GREY, PH.D.

leap frog press

 for all who
believe in love
and wish to partner
in ways that keep
love growing.
relationship tools for positive change
Copyright © 2005 by John Grey, Ph.D.

All rights are reserved. No part of this book may be used

or reproduced in any manner whatsoever without the prior
written permission of the authors except in the case of brief
quotations used in reviews and articles.

For information write:

LEAP FROG PRESS

501 Swain Avenue
Sebastopol, CA 95472

For over 25 years, John Grey, Ph.D. has helped couples to

succeed in creating happy, healthy and rewarding relationships.
He offers a uniquely powerful couples retreat in Sonoma
County, California.
His couples retreat offers a fast track to positive change —
an intensive, supportive place to achieve profound results. In a
concentrated program, your relationship will be transformed.
And you will take home new tools to keep your relationship
growing in a positive direction.
Information about his retreats—as well as free online self-
help tools—can be found at the following website:

http://healingcouplesretreats. com
 CONTENTS
Preface ................................... 7

Beyond the Honeymoon ..................... 9

What takes us from the high of love to the low of falling
into a hole filled with upsetting problems? See how we
can only resolve relationship issues outside of this hole.

See Where You Want to Go . . . . . . . . . . . . . . . . . . 37

How we view our issues can keep us from solving them.
By setting a conscious intention, we can turn problems
into vital opportunities to build love and trust.

Claim Your Own Baggage . . . . . . . . . . . . . . . . . . . . 59

Personal baggage limits our ability to resolve issues and
causes suffering in love. It’s vital to take stock of how we
react and the emotional coping strategies we use.

Recognize the Box You Are In . . . . . . . . . . . . . . . . 73

Our personality type affects our ability to succeed in a
longterm relationship. We need to clearly see the box we
are in, to get beyond its negative limitations.

Stop the Polarity Dance . . . . . . . . . . . . . . . . . . . . . 85

Differences may first attract, but then lead us to polarize
and have upsetting issues. Declare an end to the war and
start working with personal differences.

Remember The Golden Rule . . . . . . . . . . . . . . . . . . 103

The basic rule when things are not working is to do
something different ! Here are fundamental shifts you
can make to change an unhappy relationship pattern.
 ~6~

Stop Falling into the Hole . . . . . . . . . . . . . . . . . . . . 119

What’s rule one if you fall into a hole? Stop digging!
Here’s a vital communication tool to keep yourself from
damaging a relationship over problems or upsets.

Center Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Learn a key tool to center yourself, stay alert, maximize
your resourcefulness, and act your best in any situation.

Communicate to Get Positive Results . . . . . . . . . . . 153

Good communication is a vital ingredient to keep love
and happiness strong. Learn a critical tool to get positive
results when you communicate.

Transform Negative Feelings . . . . . . . . . . . . . . . . . 183

We can get stuck in upset feelings. Learn a useful way
to move through negative emotional states, release upset
feelings and heal old wounds.

Create a Powerful Shared Vision . . . . . . . . . . . . . . 223

Join in sharing the mutual goals of personal growth and
relationship growth. Agree to take a new path if upsets
or challenges arise, one that strengthens your love.

Epilogue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

About the author . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Relationship Coaching by Phone
Couples Retreats
 preface
Many couples start out with the magical feelings of falling
in love. At the start of a new relationship, people often feel
they have found the “one”—that special person who could be
a loving partner for life.
Given such a strong start, one wonders how anything could
ever go wrong. But as we all know, the magic doesn’t last
forever. The road to “happily ever after” has more than a few
rocks, potholes and bumps along the way.
This is the part they don’t show at the movies. Hollywood
is a good presenter of they myths we share as a society about
relationships. Have you ever noticed how the end credits roll
once the leading couple finally comes together?
Movies reflect our fairy tales about perfect love. The focus
is on getting to the bliss of the honeymoon. When we view
relationships this way, we think that the “right” person—by
definition—is someone who never upsets us, someone who
always makes us feel good. It’s just like magic!
In fact, for most people, the sense of magic ends the day
that problems, differences or upsetting issues appear. Many
potential life partners get lost in problems. They wonder if
they are with the right person, because they are feeling upset
instead of joyful.
The popular myths of love do not educate us about what to
do with problems, upsets or differences. We have all heard that
“relationships take work.” But what exactly is that work? Most
of us have never witnessed how a couple can deal with upset
in a way that strengthens their love.
As we enter into adult relationships, we have not learned
from any great models that demonstrated healthy relating in the
face of problems.
 ~8~

We enter our relationships without a full set of tools and

understandings essential to longterm success. We are not
well equipped to handle the problems, issues, differences and
challenges that await us in adult relationships.
Though we may deny it intellectually, on an emotional
level we still unconsciously hold onto to the myth of perfect
love—where upsetting things “shouldn’t happen” and are a
sign we are not “right” for each other.
We still have in front of us the task of learning what it takes
to keep love strong in the face of challenges—to traverse the
holes and obstacles on a couple’s path so we don’t just end up
another relationship “on the rocks.”
So when the magic of the honeymoon period comes to an
end, it is vital to learn to do things differently—to learn what it
takes to maintain lasting, resilient, healthy love.
We have to throw out a lot of old ways of thinking. We have
to examine our myths.
We have to forge a new path.
That path will change our lives for the better.
This book was created to teach you practical relationship
tools. Its aim is to equip you with the essential knowledge
and skills to deal with real-world relationship issues, navigate
problems or upsets, communicate well, get positive results and
create the kind of loving partnership you truly want.

To Your Success and Happiness in Love,

John Grey, Ph.D.
 chapter one

beyond the honeymoon

“The course of true love never did run smooth.”
—shakespeare

The deep yearning to share life with someone moves most

of us toward relationship. Our hearts dream of a union that will
add sparkle to the experience of being.
When we fall in love, we find bliss and inspiration. It can
be like sailing to a tropical island paradise. We are exploring
new territory—the magnificently unfamiliar. We are in the
honeymoon of a new beginning
The honeymoon is a time of magic and wonder. We feel
alive with excitement, curiosity and new possibility. We want
to share each possible moment with our newly found love.

• Open
• Curious
• Attentive
• Receptive
• Responsive
• Caring
• Engaged

• New Territory
 ~ 10 ~

Hearts open. Spirits soar. The sun is shining brightly. We

are filled with hope. We are undeniably altered, transcendent
and expansive.
Note a particular set of feelings we are likely to have. We
feel open, curious and receptive. We are attentive, responsive
and caring. We are truly engaged—and, to say it again—we
feel like we are entering new territory.
Yet we all know that sooner or later the honeymoon is over.
It may last weeks, months, or years. But it does end at some
point. And then another phase of relationship begins....

WHAT HAPPENS WHEN

“The honeymoon is over”
What happens? A return to reality? Is “real life” finally
entering the equation? Does love somehow just slip away?
Sadly, many couples look back at their honeymoon period
only to feel a loss. The rest of their time together never quite
measures up to it. Sometimes people will leave relationships in
favor of finding another honeymoon high.
If we go around that merry-go-round one too many times,
we may get cynical from repeated honeymoons turned into
heartbreaks. We conclude that falling in love is an illusion to
be avoided—and guard our heart.
 ~ 11 ~

In fact, the honeymoon shows us something real. But it is

difficult to accept the gift for what it truly is.
The honeymoon gives us a glimpse of possibility for
ourselves in love. It shows us the potential for a relationship.
How can we make good on that possibility—and turn the
potential into a lasting reality?
We must first understand what ends the honeymoon. If
we look closely, we will see how a relationship unconsciously
slips across a threshold from happiness into suffering. We will
see the mechanisms involved. This will give vital information
for what to do differently—to keep love strong and growing.
When we fall in love, we experience a state which takes
us beyond normal reality. We expand, unexpectedly, into a
fullness and spaciousness of being.
We may feel like flowers opening to the sunshine of love.
But in fact, that sun resides in us, and we are lighting it up. We
shine it onto everything we see and that changes our world.
We are truly operating “outside the box.”
This is a gift and a mystery.
But then, something upsetting happens and we contract.
The light seems to go out. We start feeling differently. We
collapse back to our normal mode‚ back into the box.
Is it possible to choose to get outside the box again? It will
have to be an act of conscious choice. That is a choice worth
making, and learning more about.
To empower ourselves to make this choice, we start by
examining the box—and what pulls us into it. We look at the
“bad” stuff that happens in love, and where it comes from.
Normally we avoid thinking about this. Such avoidance is
what keeps us in the box. But in seeing the box more clearly,
 ~ 12 ~

we can also see how to get out of it.

Thus we start by looking at what happens when the
honeymoon is over. Ultimately, seeing this clearly will open
our eyes to new choices, keys to lasting love.

}
Signs the honeymoon is over
• Problems Conventional Wisdom:
• Challenges These are normally seen as
• Upsets “negative” signs
• Differences

Couples usually declare the honeymoon is over when

problems, challenges, upsets or differences arise.
These are normally seen as negative signs—signs that
something is “wrong”—signs of a “bad” relationship.
Most couples will look for the “cause” of these unwanted
events. Inevitably, they point the finger at each other. Getting
the other person to change is seen as the way back to the
wonderful expanded feelings of the honeymoon.
Predictably, this fails. And instead of getting back to the
expanded state, both people find themselves contracting.
This is not a conscious strategy. It is a knee-jerk reaction.
Seeing a problem, challenge, upset or differences as a negative
sign is the typical thing to do, the conventional wisdom.
It is rare to find people who greet problems by saying
“Wow, this is great! We can really grow here!” But to succeed
longterm, we do need to embrace relationship challenges with
a different mindset. This means learning to view our issues
differently than unwanted negative signs.
 ~ 13 ~

Unconsciously, most of us do see things according to the

conventional wisdom. We may feel that “differences attract” at
first meeting. But after the honeymoon, people normally start
to complain about how “unlike me” the other person is. There’s
a tendency to see the other person as “wrong” or deficient in
character, because they are different.
Let’s look at the underlying process that turns problems
and differences into road blocks to lasting love.

VICIOUS CIRCLE
s or Doe
S ay s
1

4 Upset 2 Upset

3
Says or Does

We call it the Vicious Circle. It is the basic pattern that runs

a relationship into the ground. Here’s how it works:
(1) A person says or does something—and...
(2) The other person gets upset—then...
(3) That person says or does something in return—and...
(4) The first person gets upset.
 ~ 14 ~

Around and around the circle we go, spinning faster and

faster. In a matter of minutes we can heat up—or go stone cold.
It can take days or weeks to recover.
Here’s an example. This was the defining moment when
Sarah and Michael knew their honeymoon was over. They
were driving to a meeting with a friend that was going to be
hard for her. She was unusually quiet and inward.
Noticing this, Michael wanted to lighten things up and
relieve the tension. He tried to inject a little humor the way
he normally did with his friends, by lightly teasing her. Sarah
remained quiet, so he continued to try to draw her out by
teasing. Suddenly, she blew up and called him insensitive.
Michael reacted with sarcasm, which was not received any
better than the teasing had been. He said she was ruining the
trip and blamed her for not responding to his good intentions
like his friends would have.
This gave evidence to the old saying that the road to hell is
paved with good intentions.
Only minutes had passed and they were going around the
Vicious Circle with increasing speed. This was their first fight.
They stayed upset over it for a week.
The Vicious Circle can also be seen as a Downward Spiral,
that takes you to what we call the “Hole.” As this happens,
there are a number of things that couples, not acting at their
best, typically say or do.
You will often hear one person blaming the other for
causing the situation. Like, “You make me angry!”
You may hear name calling. One person calls the other
“insensitive” or “selfish” or some other negative label.
There are classic red-flag words—“always,” “never,”
 ~ 15 ~

DOWNWARD
SPIRAL

Do
say say
Blame Explode Label
the Other the Other
Person Person
Avoid
"Always" "You are"
"Never" Pursue Selfish!"
"Should"
"Right" Run "You are"
"Wrong" so Lazy!"

"You Make "You are"

Me Angry!" Insensitive"

THE HOLE

“should,” “right” and “wrong”—words that reveal that the

mind is narrowing or getting lost in judgments.
Behind such words, the emotional arena has collapsed
into a basic reaction of “fight or flight.” There may be anger
or pursuit, distancing or retreat. Depending upon the couple,
things can get explosive—or stone cold.
Couples in the Hole are dominated by their reactivity.
 ~ 16 ~

The “fight or flight” reaction powerfully alters body-brain

chemistry. It’s the chemistry that ancient humans needed to
battle or escape a tiger suddenly appearing in the jungle.
In relationship, this chemical reaction fundamentally
changes how we talk and act. It is like being very intoxicated.
Very very intoxicated. The chemicals have taken over.
This is important to realize. When you are in the Hole—
you are under the influence. As the brain’s chemical balance
shifts in preparation for “fight or flight,” our pulse rate and
breathing alters, our perception narrows, and our mental
capacity collapses into black and white thinking.
Statements get dramatized and overgeneralized. You hear
things like, “You never help me around here!” “I’m always
cleaning up after you!”
In the Hole, our positive options are sharply reduced—
if not gone altogether. Yet, people keep trying to resolve the
situation, as if they could! Each wants to put in the final word.
Emotions escalate. Someone may explode or leave.
Most couples can recognize their own version of being in
the Hole. One question I have repeatedly asked is:
“Has there ever been one time when you were in the Hole
and able to work things out in a successful way?”
I have yet to hear a single story of any such success.
Nor am I likely to, for a very good reason: solving an
interpersonal issue takes skill.
Would you do brain surgery if you were totally drunk?
Then why try to negotiate an important issue when you are
under the influence of the chemistry of “fight or flight”?
What results when you try to solve things after you fall
into the Hole? No matter how hard you might try to “work” on
 ~ 17 ~

things, if you’re in the Hole, you can only make matters worse.
This is “work” that absolutely does not work. The things you
do in the Hole are what destroy a relationship.

THE HOLE

in THE HOLE you only destroy love

• Blame the other person
• Label the other person
• Criticize the other person
• See them as the cause of your feelings
• Be defensive
• Stonewall, shut down & distance
• Win-Lose, “right” vs. “wrong”
BLAME: “You ruined our entire vacation!”
LABEL: “You are weak!” “You’re such a slob!”
CRITICIZE: “You’re self-centered!” “You are needy!”
CAUSE: “You frustrate me!” “You make me upset!”
DEFENSIVE: “That’s your problem!”
“What about when you...”
STONEWALL: Walk out. Avoid the issue.
WIN-LOSE: “You’re wrong!” “You never do it right.”

Most of us can recognize one or more of these. They seem

like normal things to do when upset. But be warned. This is
exactly what takes a relationship from happiness into suffering.
We react these ways unconsciously—and we destroy love.
 ~ 18 ~

Unless we develop different strategies to resolve issues, the

strategies of the Hole will either destroy a partnership, or leave
us sharing long term unhappiness.
In my coaching practice, when I first meet couples I often
hear statements from the Hole. Each person makes a case for
how they are right, how the other person needs to change.
I ask, “Would you rather be right—or happy?”
If you want happiness, read the last sentence again. Then
commit that question to memory!
Emotionally intelligent people only attempt to resolve
issues when they are outside the Hole. If they find they are
moving toward the Hole, they will stop, and find a way to get
centered. They will continue discussing the issue later when
they can be more constructive.
If you want lasting love, you need to avoid the Hole and its
destructive influence. Remember rule one if you find yourself
in a deep, dark Hole—Stop Digging!
Next we will look at what is effective if you want to solve
interpersonal issues. These are keys for building longterm
happiness and keeping love strong.

OUTSIDE THE HOLE YOU RESOLVE ISSUES

• Be curious about the other person
• See your own part in things
• Own and self-care for your feelings
• Listen to the other’s viewpoint
• Open to hear what’s true for them
• Consider their sensitivities
• Win-Win, mutual solutions
 ~ 19 ~

be curious about the other person. Instead

of trying to LABEL or CRITICIZE your partner, you become
curious about what is happening inside of them. Suspending
your own judgments, you ask them what is going on for them.
You then will learn something new about them, and they won’t
feel under attack.

See your own part in things. Instead of putting the

BLAME on them for the situation, you see your own part in how
things developed. This gives you an active role in changing
things, and empowers you to avoid similar traps in the future.

own and self-care for your feelings. Instead

of making them the CAUSE of what you feel, you own your
feelings. Instead of needing them to change in order to fix
how you feel, you begin to learn to self-care for and heal your
emotional states.

listen to the other’s viewpoint. Instead of

getting DEFENSIVE over what your partner may be saying,
you just listen. You get to understand their viewpoint and learn
more about their sensitivities. This helps you avoid hot buttons
in the future.

open to hear what’s true for them. Instead of

starting to STONEWALL or CLOSE DOWN, you open to hear
what is true for your partner. They feel heard, understood and
accepted as human beings. This is a basic requirement for a
relationship to grow and prosper.
 ~ 20 ~

consider their sensitivities. Instead of being

exclusively focused on your own needs and feelings, you can
also consider the other person’s sensitivities, as well. Partners
who work things out together well have developed a map of
each other’s hot buttons and sensitivities. They know how to
avoid setting off emotional landmines.

win-win mutual solution. Instead of a WIN-LOSE

outcome, you are interested in finding a mutually satisfactory
solution. You will take into account the other person’s needs.
This enables you to co-create happiness together on an ongoing
and lasting basis.

Unfortunately, a majority of us have not been exposed to

many positive strategies for dealing with issues from outside
the Hole. We probably did not see many of these constructive
ways of relating when we were growing up.
This is one reason that today there are a lot of unhappy
couples who mainly deal with issues from inside of the Hole.
Until we consciously learn to do something different, we just
repeat the relationship strategies we saw or developed in our
childhood. How many of us had the good fortune to be shown
constructive relating skills early in life? Consider the lucky
child in the following story:
There was once a small boy who found a green turtle. He
started to examine it but then the turtle pulled in its head and
closed its shell tight like a vice. The boy was upset, so he picked
up a stick to try to pry it open.
The boy’s father saw this and remarked, “No, son, that’s
not the way! In fact, you may poke at it—and even kill the
 ~ 21 ~

turtle—but you’ll never get it to open up with a stick.”

His father took the turtle indoors and set it near the fireplace.
It wasn’t but a few minutes until it began to get warm. Then
the turtle pushed out its head, stretched out its legs and began
to crawl.
“Turtles are like that,” said the father, “and people, too.
You can’t force them into anything by poking at them. But if
you first warm them up with some real kindness, more than
likely, they will open and come out of their shell.”
What a lucky child to be taught an important lesson: use
skillful relating instead of poking or using force. Otherwise
people close up and get defensive.
So what if we didn’t get taught such positive lessons in
childhood—by word or example? This only means that we
have to learn them now.
The good news is that these new skills can be learned.

Curiosity is a powerful skill

Perhaps the most powerful skill we can ever develop is to
be curious in a challenging situation. This is an inner strength.
It is staying open to possibility—not investing in what you
think you already know.
“Knowing” is the cement that permanently seals in our
misery. It kills love. We know exactly how our partner feels,
and what they mean by their words or actions. We couldn’t
possibly be misinterpreting them. In fact, we don’t even realize
that’s all we are doing—interpreting them.
Nothing closes us down faster than being misinterpreted or
told what we feel. It’s a ticket straight to the Hole.
 ~ 22 ~

THE FIVE STageS of growth

Here’s a little story that illustrates how we learn new and

better strategies. We learn through trail and error, in stages:

Stage 1. You’re walking down a road and there’s a hole.

You fall into the hole. You think, “Who put this hole here? Why
did they do this to me? I don’t deserve this treatment...” You
scratch and dig... and finally, with cuts and bruises... you get
out of the hole and continue walking...

1. You fall into it.

THE HOLE
2. You pretend you
don't see it.

3. You can't resist,

it's familiar.

Upset Upset
 ~ 23 ~

Stage 2. You’re walking down a road and there’s a hole.

You pretend that you don’t see it. You act as if it isn’t really
there. So you fall into the hole. You think, “Who put this here?
How can they keep doing this to me? This isn’t right! They are
wrong...” You scratch and dig... and with cuts and bruises...
you get out of the hole and continue walking...

Stage 3. You’re walking down a road and there’s a hole.

You see it. But you just can’t resist. It’s so familiar... that you
jump into the hole. You now think, “How come I always end up
here? What is this hole really all about?” You scratch and dig...
and finally, with cuts and bruises... you get out of the hole and
continue walking...

Stage 4. You’re walking down a road and there’s a hole.

You see it. You recognize it. You’ve been in that hole before.
You think, “I know this hole! I don’t want to go in there...” So
you walk around the hole and continue walking...

THE HOLE 4. You walk

around
the hole.
 ~ 24 ~

Stage 5. You’re walking down a road and there’s a hole.

You know that road. You’ve gone down that road before. You
think, “This is the road with the hole in it.” So you go down a
new road and continue walking...

THE HOLE
5. You walk down a
different road...
into new territory!

Upset Upset

The parable illustrates the five stages of positive growth

in how we deal with issues, problems or upsets. At first we
just find ourselves in a deep hole, and blame someone else
for putting us there. Next, we see it but deny it, and fall in
again. Third, we see it more clearly, but it seems so familiar
and compelling that we jump back in once more.
 ~ 25 ~

We start making progress when we see the hole and just

walk around it. Finally, we decide to go down a different road
altogether. We move toward the unfamiliar, new and unknown.
This is the journey of personal and relationship growth.
Most of us can easily identify with the story of the Hole.
When couples start working with me, I ask which “Stage” they
currently are in. It’s usually Stage 3.
I then show couples how to move beyond the grip of the
Hole and learn to explore new territory.
The tools offered later in this book will keep you out of
the Hole. They are the methods wise partners use to deal with
potentially upsetting situations.
We next examine what makes the Hole so familiar and
compelling that, even when a couple sees it clearly, they still
find themselves jumping in.

What pulls us inTO THE HOLE?

We unconsciously follow a “map” into the Hole. This map
was formed in our past, drawn from personal history.
Think of the map as a metaphor for how the brain learns,
organizes and stores our experiences. Our developmental
learning process is like the creation of internal maps. Adults
use many maps developed in childhood. We have a map for
the English language and a map of the letters of the alphabet
as visual building blocks of words. These maps enable you to
read what you are now reading.
Similarly, we have a map for how to interpret behaviors of
others—and how to react. These maps are not always accurate.
We easily misinterpret the actions or intentions of others, and
 ~ 26 ~

our reactions do not represent who we are at our best.

Parts of our map take us to the Hole. Especially parts that
reference emotional triggers and hot buttons, sensitivities and
past wounds, family conditioning, negative beliefs and limiting
communication styles.

5% from the
present event

R ea c ti o n
Upset

THE HOLE

95% fACTOR From THE PAST:

• Emotional Triggers
• Hot Buttons
• Sensitivities
• Wounds
• Insecurities
• Family Conditioning
• Negative Beliefs
• Poor Communication Models

I call these elements the “95% factor” from the past.

Another name for it is “baggage.” We bring our baggage into
new relationships. When something today activates part of our
 ~ 27 ~

old baggage, we can be taken to the Hole. At such times, we

can feel out of control. We suddenly are in the Hole, doing and
saying things we would not have done if we were in a calmer,
more resourceful state.
There is added emotional intensity in the Hole. This is
what the 95% factor refers to. It is like an emotional amplifier.
It turns up the volume of our reaction, boosting us into a state
where we can no longer be constructive.
Another way of looking at the 95% factor is to ask, “Is this
emotional response proportional to the event at hand?”
When we are in the Hole, usually only 5% of our emotional
energy is proportional to the present event. The rest is about the
past. The reactions we are having may not even have anything
to do with our present partner.
Recall the example of Sarah and Michael driving to a
meeting, where she was being unusually quiet. When he tried
to lighten things up by teasing her, she blew up and called him
insensitive.
If Sarah’s response had been proportional to the event in
the car, it may have had only 5% of that emotional energy. At a
5% level, she might have simply said, “Michael, this meeting
is on my mind. I need some time to be quiet and prepare for it.”
Or she might have said, “Please don’t tease me. I really don’t
like being teased.”
Instead, the 95% factor from Sarah’s past kicked in.
Experiencing a big jolt of emotion, she became enraged.
Perceiving Michael as the sole cause of her feeling, she made
a negative judgment. This, in turn, seemed to him like an
unprovoked attack and he became defensive.
They went straight to the Hole.
 ~ 28 ~

So what was in Sarah’s map from the past? It turned out that
the 95% factor was that in childhood, her father often ridiculed
Sarah with putdowns in the form of teasing.
Michael unwittingly hit that land mine.

THE MAP FROM OUR PAST HISTORY

Abandonment St. Control Ave.

Wound Place
Ridicule Rd.
Fear
Anger Sensitivity Dr.

d.
Be-Little Blv THE HOLE

The map from the past that takes us to the Hole was created
by events where we ended up feeling bad or thinking less of
ourselves. These events could have been about something big
or little.
The feelings from these events were never healed or
resolved, and they continue to influence us today. They are
reactivated by anything today that reminds us of the original
events in the past.
This is the 95% factor. It is primed and ready to amplify
any of the emotional responses we have today.
Unfortunately, most of us are unskilled at noticing when
the 95% factor kicks in. We don’t question the accuracy of our
interpretation of the present event. We don’t ask how the past
 ~ 29 ~

is influencing our perception. We may even tend to mistake the

strength of our reaction with its accuracy—so the stronger we
feel, the more right we are!
If only 5% of Sarah’s emotional energy was truly needed
for the event in the car, then why couldn’t she have just stopped
at that and delivered a constructive message to get what she
really wanted?
Most likely, she had no idea that she had ever moved
beyond the level of appropriate response. Few of us recognize
that we are going beyond 5% when it is happening. Perhaps we
continue to feel we are responding proportionally, all the way
to the Hole.
We all have maps from the past. It’s important to admit
that you can be reactive. Become alert to see when you are
operating beyond the 5% level. Know that even at 10% you are
in danger, because it’s a short jump to the Hole.

THE GOOD NEWS

The map is not the territory
The good news is that the map is not the territory.
How we think things are is not the same as how they really
are or what is possible for us to experience.
We do not have to stay limited by our maps. We can
learn new things throughout life. To achieve a deep, lasting
happiness, you are called on to expand your current map. If
you want to go somewhere other than the Hole, you need to
discover a new road.
The good news is that you can travel on new roads in a
 ~ 30 ~

relationship. It can be done! All kinds of new roads are there

for you to discover. And the tools in this book will help you
find and share them with a loving partner.
Wise partners are open to taking new roads where the old
one only leads to the Hole. Consider the following metaphor
about the difference between Heaven and Hell.
In Hell, you are taken into a room where there is a giant
table full of all manner of wonderful food for a feast. Around the
table sit the residents of Hell, frantically scooping up the food.
They are using big spoons which are permanently fastened to
their hands. But the handles on each spoon are a bit longer than
their arms. So they can never reach the ends of the spoon back
to their mouths. They are literally starving at a feast, slopping
food all over themselves—screaming and moaning with the
pain of starvation!
In Heaven, you are taken into a similar room with a giant
table set with the food for a feast. Around that table sit the
occupants of Heaven. They too have spoons fastened to their
hands, each with handles longer than their arms. But here, with
their long spoons, these people are feeding each other! Sounds
of pleasure and happiness abound.
This is a feast fit for life partners, who know how to travel
on a new road and discover mutually satisfying solutions—
even in the most challenging of situations.
So the good news is that the map is not the territory. We
can expand and we can learn new skills and attitudes that will
improve the quality of our love life. Even if we acquired poor
strategies in childhood, we can learn new things now.
It takes conscious intention to do this learning. It is vital to
know from the start what we are up against.
 ~ 31 ~

THE BAD NEWS

• The map is unconscious

• We follow it automatically
• It’s what is familiar to us
• We mistake our map for reality
We acquired our map in childhood. Between two and eight
years old, we learned most of the ways we negatively react to
other people. We learned how to interpret others, when to get
upset, and how to express it, or hide it. We came to conclusions
as to how the world is, and how we must deal with it.
The conclusions we made and conditioning we received in
childhood reside mainly in our unconscious minds. As adults,
we are affected by these on a daily basis, in ways we do not
directly recognize.
The power of the unconscious is enormous, everpresent.
Think of a fish in a bowl of water. Viewed from outside, we
can see the fish, the water, the bowl. But if you are the fish, can
you see the water? No. Your whole world simply is water, and
so you cannot differentiate water from anything else.
This is partly why it is so easy for us to see our partner’s
hangups, old baggage and needless emotional reactions—but
we don’t tend to observe our own.
Many of the things we learned in childhood still serve us
well. We learned to walk and talk. We learned to look both
ways before crossing the street, and to wait for the light to turn
green. We now do these things automatically.
But a lot of things learned in childhood are not still so
beneficial. These are the things which take us to the Hole—the
 ~ 32 ~

ways we negatively interpret the words and actions of others,

the ways in which we believe we must react to them.
We easily mistake our map for reality. When we are upset,
we mistake our interpretations for what is really going on.
We place our partner somewhere in our unconscious past, and
mistake that for who they really are. We label them and believe
we know just what their intentions and feelings are.
In other words, we turn our partners into co-stars in our
old movies. In the example above, Sarah cast Michael to play
the role of the abusive father in her old movie. An old script
written long ago determined how she reacted to his teasing in
the car. Most likely, she didn’t consciously realize this. She just
reacted, as if he were being abusive.
Sarah made a snap judgment, as we are prone to do.
It can be called the map, our old movies, or our baggage. It
can be called our personality patterns of emotional reactivity.
We are limited by it. It affects how we react to each other and
how we end up in the Hole.
Do you really think you are actively choosing to get
upset? Are you operating at your best when upset? Are you
being the person you truly want to be? Are you choosing, as an
adult, to blow up at or shrink away from your partner?
Or would it be more accurate to say you are overcome by
the urge, the feeling, the need to do so? Where does that come
from, if you are not actively choosing it?
In a real sense, we are put into a box by this map from the
past—our personality patterns, our emotional coping strategies.
Adult relationships eventually put in front of our eyes most of
the unconscious self-limiting patterns we have been carrying
since childhood. We can see these in the ways in which we get
 ~ 33 ~

upset and suffer in love.

At a certain time in adult life, we may choose to wake up,
stay alert, and not mistake our maps for reality. We may yearn
to get out of the box, to delete our old tapes, to travel a new
road—pick your favorite metaphor.
One can start this awakening by becoming wary of making
snap judgments. Delay judging an event or situation. Find
within you the ability to be curious—and the courage to not
think you already know what is going on.
In order to get out of the box, it is vital to first see the box
we are already in. Freedom starts with knowledge of the truth.
The old saying, “Know Thyself”, is a path to freedom.

IN OUR HEARTS, WE WANT FREEDOM!

• Expand beyond limits of map
• Heal old wounds
• Realize our dreams of love
In our hearts, we ache for freedom. We want to heal old
wounds and expand beyond the limits based on the past. We
want to realize our dreams and potential for love today.
We get a brief taste of this expansion during the initial
period of a relationship—during the magic and wonder of the
honeymoon. Love opens us.
The honeymoon is like a vacation. Our usual limits are
transcended. The magical sense of this time is an experience
of living beyond our normal maps. It’s a visit to a wonderful
foreign place.
In the honeymoon, we get a glimpse of our expanded
 ~ 34 ~

selves. This gives us a snapshot of possibility. It is not just an

illusion or a projection. During this time, we are operating as
our expanded selves—outside the box.
The fairy tales we secretly harbor about “true love” are
derived from this phase of relating. When we fall in love, most
of us take it as direct evidence that we are finally involved
in the “real thing” with the “right person.” We may feel so
strongly that we believe we have met our “soulmate.”

But eventually we find out we don’t travel

that light... We carry old “Baggage”
When we rediscover our old baggage, the honeymoon is
over. We collapse back into our typical patterns of reaction and
emotional contraction.
The arrival of baggage seems like a rude catastrophe, a sign
that love has taken a turn for the worse. We may even conclude
we are with the “wrong person.”
Few couples understand that relationship moves in stages.
Old baggage is certain to be rediscovered until it gets healed.
In fact, old baggage and wounds may even be emerging into
the light of new love in order to be healed.
Here’s a little-known secret:

Love brings up anything unlike itself...

to be healed and transformed
What’s unlike love? Pain—old wounds—deep fears—
negative beliefs—all the ingredients of the 95% factor from
the past. Love often brings up old baggage for healing. Love
 ~ 35 ~

brings up our old patterns of emotional reactivity—because

these reside in us and want to be transformed.
Expansion and growth can be an integral part of a loving
relationship. Can you see this potential? As a start, do not deny
old baggage. Begin to realize its arrival signals an important
moment—where old wounds can be healed, old limits can be
surpassed, and old emotional patterns can be transformed.
This realization can come suddenly, as it did for Susan. She
had been a client for six months, and every week she arrived
with a new story of how her boyfriend Paul upset her. She
complained about his lack of sensitivity, his inability to express
feelings, his unconsciousness in spending time together, and his
lack of visual awareness—he was a “slob.” She was doing the
blame game, saying everything would be great if Paul would
just get his act together.
We approached these multiple challenges in a variety of
ways, to come to a deeper understanding of what it was that
was really upsetting her. She continued to insist that it was all
Paul and that she had nothing to do with it. After six months
of exploring the same challenges over and over, without the
results she was looking for, I gently leaned forward in my chair,
and said “Perhaps Paul is not the man for you.”
She leapt out of her chair and responded, “How can you
say that? He is perfect for me! Nobody pushes my buttons like
he does. And if he doesn’t push my buttons, how will I ever
grow?” She relaxed back into her chair, having an expression
conveying that a light just went on in her head.
I said, “Great! Now we can start talking about something
that will really make a difference.”
From that point on, we began to use issues as ways to self-
 ~ 36 ~

understanding and healing. She changed her focus to her own

personal growth, rather than placing the blame on Paul.
She expanded her ability to be aware of what she was
feeling, what she needed and wanted, and how to communicate
these in a respectful way.
We also explored where her reactive triggers and hot
buttons came from and how to move beyond them.
In essence, she began to get out of the box that had limited
her in relationships, once she turned her focus around from
Paul to where she could grow.
We have all heard that “relationships take work.”
Unfortunately, nobody ever explained to us exactly what
that work was. There is a simple saying we like—one which
sounds odd, but rings true. It clarifies what some of the most
important, overlooked work is:

Relationship is an inside job

Our main work is to turn our attention to where it normally
is not—on our own role in the relationship, and what we can
do to create positive change. This is the only way to discover
our own true power within a relationship.
We are only pretending we have no affect if we think it is
our partner is at fault for how things are. As long as we focus
on the other person, we give up our power and keep ourselves
stuck inside our own limited box.
The most important shift we can make is paradoxical. It is
to put our attention on ourselves, and how we need to get out
of our own box. This is the path to freeing ourselves—and our
relationships—to grow.
 chapter two

See where you

want to go
“If you don’t know where you are going,
any road will get you there.”—lewis carroll

How you view events affects how you respond.

Say you are waiting in a line at a movie. Suddenly, some
guy in a heavy coat crashes his way through the line, steps on
your foot, never looks back, but just keeps marching along.
How do you think you’d react to this?
Next, the person in front of you points out that the guy has
a white cane and is bumping into other people. His head turns
to the side, and you indeed see he has dark glasses on. What
would your reaction be to this new information?
Finally, the person in line behind you says, “That guy
comes crashing through here every night. He carries that cane,
just pretending to be blind, so he can get away with it.” Okay,
now what do you think your reaction would be?
With each new view of what is happening, your response
may significantly change. The same thing is true in love and
relationship. How you view what is going on determines the
way in which you will respond.
When a challenge or upset occurs, how you view it may
point you down the road toward the Hole. But a different view
of what is happening may point you to a new road that may
lead to resolving the issue and increasing happiness.
How you see a relationship problem directly affects how
you act—and how you succeed or fail to resolve it.
 ~ 38 ~

How you view an issue, challenge or upset comes down to

one all-important question. Here’s the bottom line:
Do you see it as a problem—or an opportunity?

OPPORTUNITY

PROBLEM

Upset Upset

Is it a Problem... or an Opportunity?
How you view Challenges & Upset
determines the path you'll take.

Is the glass half empty or half full? If your focus is on the

emptiness, you may needlessly die of thirst. If you focus on its
fullness, you can drink, nurture and refresh yourself.
The Chinese language contains many written symbols that
have complementary meanings. The most well-known of such
Chinese characters is “Wei ji”—the symbol for crisis.
 ~ 39 ~

This character for “crisis” actually consists of two parts:

one represents “danger”—the other means “opportunity.”
Whether you see a challenge in terms of being an unwanted
problem or a meaningful opportunity will dramatically impact
your response. If you see it in negative terms, the energy you
bring into the relationship will also be negative.
Since challenges and upsets are inevitable, your viewpoint
will make a big difference as to whether your relationship will
grow in a positive direction, or get stuck in the Hole.
“Nothing is good or bad, but thinking makes it so,” the old
master said. When asked to explain he said, “A devout man
cheerfully observed a religious fast for seven days. However,
his neighbor starved to death on the same diet.”

The Conventional wisdom

Most of us look at challenges, upsets or differences as a
“bad” sign. These are seen as unwanted interruptions to love
and happiness.
This conventional viewpoint is how a majority of people
see relationship challenges. It’s what we hear from our family
and friends, from songs and movies.
This is a viewpoint we never consciously choose. We are
not even aware that we could have a choice! It is like water to
a fish, or air to a bird. It is just the way things are—how could
they be any different?
The normal viewpoint is that problems mean something is
wrong. Often we conclude that it’s something “wrong” with
our partner, who is seen as the cause of the upset.
We may even conclude that something is “wrong” with the
 ~ 40 ~

relationship. Or, if we tend to take blame ourselves, we may

conclude there’s something “wrong” with us.

bad sign

Upset Upset

It means that "SOMETHING IS WRONG"

with the Relationship... or You... or Me...
This is highly undesirable...
Need to fix it... or distance from it.

Wherever it is located—in your partner, the relationship or

yourself—something is definitely “wrong.” Whatever it is, it is
undesirable. Your intention becomes to fix it, change it, get rid
of it, or get distance from it—and the relationship.
If we conclude the “something wrong” is located in our
partner, then we usually end up blaming or criticizing. If we
think it might be located in ourselves, we may get defensive.
 ~ 41 ~

If we believe “something is wrong” with the relationship, we

may close off and distance ourselves.
Reacting to the vision that “something is wrong” does the
actual damage to love. Blaming, criticizing, defending and
shutting down are the destroyers of a relationship.
As soon as challenges or upsets are seen as a “bad” sign
everything else follows. You will think something is “wrong”
and need to figure out who to “blame.”
Seeing an upset or challenge as a “bad” sign only leads
to the Hole. The sign says, “Go directly to the Hole! Do not
pass Go! Do not collect $200!” In effect it says, “Do not find a
positive alternative that will strengthen your love!”

Beware: this is how

THE HOLE we all tend to
see things...

bad sign

Upset Upset
 ~ 42 ~

Beware! This way of viewing upsets is a product of our

past training. We learned it when we learned to walk and talk.
It is familiar in origin, passed on from our family of origin.
We saw that upsets, differences and challenges led to
reactions. We learned how to react in various circumstances—
to find the blame, to criticize the other person, to blow up, to
defend ourselves, or to shut down when upset occurs.
Different partners may specialize in various tactics and
skills, but we all tend to think that upsets are “bad.”
This is a road sign that points straight to the Hole.

envision a new path

If you want to travel on a new road, you need to set your
sights on it. In other words, you will have to set a conscious
intention for where you want to go.
Should you just drift along unconsciously, until the next
relationship problem or issue pushes you into the Hole? Or do
you want to go in a different direction?
You can travel on a new road—if you want.
But you have to consciously set your mind on the path you
will take. Specifically, you need to clearly set your intentions
and change how you view relationship challenges.
To be effective, your intention needs to serve as your core
basis for understanding—in a new, constructive way—what is
going on when upsets or challenges arise.
Take an example from sports. If an athlete lets each upset
take him to the Hole, he might end up dropping out of the
game—or worse, stop playing the sport. But if he sees it as an
opportunity to improve his strategy, he will do that instead.
 ~ 43 ~

Or apply this to career development. If you run into a big

hurdle, will it serve you to blame others, or find fault with the
field you are in? Or will it be more useful to see you have an
opportunity to learn new, vital skills?
Why would relationships be any different?
So here is a useful point of view...

GROWTH

Upset Upset

It means that "an opportunity

for personal growth is at hand"
This is okay... Actually a positive sign...
You can work with it.
If a relationship upset or challenge comes up, it means you
have an important opportunity for personal growth.
For instance, a past wound may have been triggered and
is now coming up for healing. Or maybe an old unconscious
 ~ 44 ~

pattern is running you—and you can now finally learn to see it

and expand beyond it.
These are all positive things. They give you a new road to
travel—a road that’s all about “Growth.”

THE HOLE growth

Upset Upset

This way of viewing Challenges leads you to...

Expand your map and take a new road!
Viewing upsets or challenges as opportunities for personal
growth opens a new road up for you. Setting your intention to
grow puts you on that positive path.
Setting a conscious intention is the single most important
factor in relating. It has a power that goes far beyond the
communication techniques, like active listening, you might be
taught in typical counseling sessions.
 ~ 45 ~

All those techniques usually go out the window, if you

see upsets in the usual way. But if you commit yourself to a
conscious intention like personal growth, this new viewpoint
will provide a new framework for positive results.
Seeing opportunities for growth becomes the lens through
which you view and understand the meaning of all events that
take place. Holding this viewpoint will direct the manner in
which you’ll respond—or react—to each event.
Like the perception of the guy who crashed through the
line at the movies, your viewpoint supplies the meaning of
what just happened. One vision was that the guy was blind,
doing the best he could. The other was that he was trying to
upset people in line. You will react according to the perception
you have of the event, as in this story:
The only survivor of a shipwreck was washed up on a small,
uninhabited island. Every day he anxiously scanned the horizon
for help, but none was forthcoming. Exhausted, he eventually
managed to build a little hut out of driftwood to protect himself
from the elements, and to store the few valuables he had been
able to take from the wreck.
But then one day, after scavenging for food, he arrived
home to find his little hut in flames, the smoke rolling up to the
sky. The worst had happened—everything was lost! He was
stunned with grief and anger, ready to end it all.
Early the next day, he was awakened by the sound of a ship
that was approaching the island. It had come to rescue him.
“How did you know I was here?” asked the weary man of his
rescuers. “We saw your smoke signal,” they replied.
Remember, the next time your hut seems to be on fire—it
just may be a smoke signal that will save you.
 ~ 46 ~

In a relationship, your viewpoint affects how you react to

events. Usually, when the event is that you are getting upset—
all bets are off! The familiar viewpoint we bring to relationship
is that upset is a sign that something is wrong. So we react by
going to the Hole.
For a conscious intention to empower us, it must provide
an understanding that will inspire us to face challenges in a
new and positive way.
“Growth” is one such higher intention. It says that a
relationship challenge is actually an opportunity for personal
growth. That happens to be the truth, by the way.

set a conscious intention

Setting your intention will be powerful to the extent that
it truly taps into your highest aspirations and even spiritual
perspective. It provides the answer to the question, “What am
I really here to do in life, anyway?”
The unconscious viewpoint most of us coast along with
gives a superficial answer—“We’re here to have fun and be
happy, or blame each other if we aren’t.”
Being upset or challenged is not a part of that viewpoint.
It is seen as an obstacle to the goal. Therefore, when upsets
and challenges come along, we have no guiding light to point
towards any positive result.
There’s an old Japanese saying:

“The obstacle is the path.”

This is an example of viewing challenges in a way that can

 ~ 47 ~

lead to positive results. Every relationship includes challenges.

Our unconscious, familiar viewpoint does not point us anywhere
useful, just to the Hole. It does not take us to the paradise we
briefly glimpsed in the honeymoon.
Normally, couples in the honeymoon think “This is it!”
Anything that follows, where upsets happen, is undesirable.
The familiar state of relationship, after the honeymoon, is to
lament the loss of the magic—and to resent the apparently
unresolvable persistence of upsets and challenges.
We normally view upsets and challenges in that negative
light. This disconnects us from our higher intentions. It also
disables us from responding in a positive direction.
But upsets and challenges are inevitable.
If we truly want to go down a new and positive road, we
need to set our intention and adopt a new attitude. We need
to find a new way of seeing upsets and challenges—a view
that points us to the positive opportunity in each challenge—a
vision that brings our highest intentions to life.
It is said that if couples share a deep enough love, they will
be able to face anything. Well, love is not enough. If you want
lasting happiness, plan for the challenges. Make a resolution to
turn each challenge into an opportunity for personal growth.
In this sense, know that your hut will occasionally be put
to the test of fire. Open your eyes to see that challenges and
upsets are inevitable. They are valuable opportunities to grow,
heal and become whole. If you do this, your relationship will
keep moving on a positive, rewarding path.
Setting a conscious intention will help you find your way
through the darkness. It gives a new meaning to the currently
popular phrase, “What you see is what you get.”
 ~ 48 ~

Your Highest intentions

Here are some of the conscious intentions that empower
and uplift us:

• Personal Growth
• Wholeness
• Freedom
• Healing
• Presence
• Balance
• Inner Peace
• Being Clear
• Self Realization
The intentions on the list above point to higher aspirations.
They reach out toward spiritual ideals.
Each of these are significant on a personal level. Growth is
something we want in our lives as individuals. So is wholeness,
freedom, healing, inner peace, self-realization, balance—and
all the other things on the list.
The intention you set must be personally compelling. It
is not something cooked up because it sounds nice. To be
effective, it needs to tap into what is meaningful for you.
One way to explore your intention is to answer the
question:

“In the end, after all is said and done...

What am I really here to achieve in life?”
 ~ 49 ~

A big question like that deserves a big answer.

You may already know which word—or words—above
reach you on the deepest level of your soul. There may be a
better word that says it for you.
Another way to explore it is to look into your past. Find a
time when you overcame an obstacle. Perhaps it was in your
career, in school, in sports, or some other part of your life that
is meaningful to you.
It was difficult, but you persisted—despite getting upset at
times. There may have been moments you did not know what
to do, or how it would all turn out. But for the most part, you
kept at it and applied yourself.
Overcoming it was a great achievement. There may have
been direct rewards in the world—like getting the job done
well, advancing to a better position, being recognized.
But beyond that, you achieved something on an inner level
that you really feel good about as you look back. Look again at
the list above and sense if any of the words capture it.
Yet another way to explore your higher intention is to take
inventory of any baggage from your past—old wounds, ways
you react, sensitivities, triggers or hot buttons. Think of what
you have already overcome in life—or what still affects you
and you want to get beyond.
Now look at the list of words again. See if there is an
intention that captures your desire to overcome baggage.
You may find there is a set of words which best portray
your true intentions. Or, depending on circumstances, one or
another word might do it.
For instance, we have always liked the combination of
“Personal Growth” and “Healing.”
 ~ 50 ~

Another good one is “Freedom”—which for us takes on the

meaning of expansion, and the release of old limits and self-
made reasons for suffering.
Truth be told, all the words on the list are synonyms.
Now consider the applicability of holding your higher
intention as a first priority in life. Even if you do not clearly
know which word (or words) matches your higher intention,
imagine the following.
Imagine you are fully committed to your true higher
intention. Feel it growing within you. Now envision how it
would support you to do the following:

• You would embrace all challenges that

may otherwise take you to the Hole.
• You would see these challenges
in a new, positive light.
• You would stay focused on a truly
meaningful higher inner goal.
• You would feel courage to face challenges.
• You would be more constructive
rather than going into the Hole.
A higher intention is an umbrella covering all things that
can take you to the Hole. It helps you to bring your best to any
situation—including challenges and upsets.
Some people believe an intention like “Healing” is great
when it comes to emotions. They see how that goes back to
childhood wounds that need healing. But when it comes to
money issues, well that’s something entirely different!
 ~ 51 ~

It’s important that your intention embraces everything that

normally takes you to the Hole. It covers issues about money,
sex, power, childraising, picking a new car, whatever...
A higher intention will embrace any challenge. It helps
you see it in a new, positive light. It will move you toward a
meaningful higher goal. It will give you courage to face the
challenge and be constructive instead of going to the Hole.

A FOUNDATION to build LOVE

Setting a conscious intention is like making a blueprint for
a house. It’s a plan for building a relationship—and a life. It
gives a foundation on which you can be constructive. It guides
your efforts to create something that will stand through time.
Many times, people I see had already been exposed to
good techniques for building better communication, resolving
conflict, and so forth. But techniques alone may not be sufficient
and under stress we often forget to use them.
Techniques, no matter how great, are like knowing how to
install a window, tile a countertop, or hook up electrical outlets.
Alone, they do not tell you how to build a house. Your higher
intention is the blueprint for the home you want to live in. It
sets the foundation upon which you build your home.
More accurately, though, it involves you in a process. It
is not just the destination. It’s the sign that points down a new
road to be actively travelled.
When your intention is “Growth,” it reminds and supports
you to engage in a process of personal growth whenever
challenges or upsets arise. It’s not about getting to the end of
the road. It’s about how to take your very next step.
 ~ 52 ~

Whenever upsets or challenges occur, we are always at a

fork in the road. We can go to the Hole or we can take a new
path. Remembering our higher intention supports us to move
in the direction we truly want to travel.

Commit to your True

higher intentions
Committing to your true higher intention will give you the
strength to face and overcome challenges and obstacles to your
happiness.
Most of us do not actively hold such an intention. Instead,
we simply react to whatever is going on in our lives. This puts
us on an unending merry-go-round in which our circumstances
and situations determine how we feel and act.
Aligning yourself with a personal intention that embraces
challenges as opportunities gives you strength. It helps you to
keep moving in a positive direction in your life, regardless of
the circumstances you encounter.
Seeing the “big picture” in any challenging situation gives
you added motivation and energy to successfully face and
overcome what challenges you. You stay more resourceful and
able to find constructive options. You are better able to keep
yourself from falling into the Hole of reactivity, where positive
options disappear and you get stuck in negativity.
Whether or not you have a partner willing to explore their
higher intention, do the following brief exercise—just for
yourself. Doing it may be the single most important thing you
can do to change the direction of your life.
Do this even if you already know your higher intention...
 ~ 53 ~

Look again at this list of words. Which words offer the

most power to inspire you to face upsets and challenges?

• Personal Growth
• Wholeness
• Freedom
• Healing
• Presence
• Balance
• Inner Peace
• Being Clear
• Self Realization
Use each word above in the following sentence:

“I deeply know that each challenge in life is an opportunity

to expand my __________. When I remember this it gives me
strength to embrace a challenge and move forward.”

What are your top three words?

Is there one word that seems to imply all the rest?
Take a moment now and choose the most powerful word—
or set of words—that defines your highest intention.
If you have any uncertainty at this point as to what your
intention is, we strongly recommend that you commit to the
following vision:

Personal Growth, Wholeness & Healing

 ~ 54 ~

Next, write your intention on a small piece of paper, by

filling in the spaces in the following sentences:

“I commit myself to see each challenge as an important

opportunity for ____________.
“I commit to use any relationship problems or upsets
in the service of ____________.
“Whenever I find myself reacting, placing blame on
others, judging others, getting defensive, shutting down,
or acting out of my negative emotions, I commit to stop
and see how the situation is asking me to move forward to
____________.
“I commit to embrace all such challenges and upsets
in the spirit of ____________.”

Now fold up that piece of paper and put it in your wallet.

Carry it with you at all times.
When do you take out that small paper and read it?
Take it out if you’re in a situation that is challenging you.
Take it out whenever you feel upset. Take it out if you are
thinking negative thoughts about anyone, including yourself.
Take it out and take it’s message to heart.
Use it as a reminder to be proactive—not reactive.

be proactive
Being proactive means showing up consciously.
In love, at first we coast along unconsciously in a purely
receptive role. But after the honeymoon, we are called upon
to show up in a more conscious, proactive way. We can’t keep
 ~ 55 ~

floating along in the receptive role and hope to continually be

uplifted. Something needs to shift. We do.
After the honeymoon we will sometimes get upset, and
draw each other into that upset. Then who is left to deliver the
inspiring feelings of love? Nobody!
Seduced by the receptive phase of love and by the popular
myths of “true love”—we unconsciously define our perfect
partner as someone who uplifts us even when we are down.
So when the honeymoon is over, our feeling of being with
our perfect life partner may also be put into doubt.
Perhaps you have already noticed that the popular myth
of “true love” leaves out that old saying: “A good relationship
requires work!”
This is not an insignificant omission.
Indeed, if we want turn the honeymoon into a lasting
relationship, we need to bring it down to earth. We need to
revise our own personal definition of true love to recognize that
“ever after” includes feelings other than happiness.
There will be challenges. We will be required to do work.
As the honeymoon ends, we shift out of the receptive phase of
love. We enter the next phase, which asks us to be conscious,
to be proactive, to show up in a new way.
Committing to a personal intention is a vital element of
being proactive. Such an intention defines who we are, and
who we will become.
Here’s a saying to keep in mind: “A good relationship is no
accident—it is intentional!”
Know where you want your love—and life—to go. Define
this by the highest intention you keep alive. Consciously choose
the path you want to be on.
 ~ 56 ~

PROBLEM OR OPPORTUNITY?

We can see relationship issues one way, or the other—as a

problem or as an opportunity. We can’t see both ways at once.
So pick wisely the road you want to travel.
To make this practical, think of any minor issue you are
experiencing—or have recently had—with anyone.
Don’t come up with the most overwhelming relationship
issue of your life. Pick something that is a 3 on a scale of 10 in
terms of being upsetting to you.
As you think about this issue, answer these questions:

1. What’s the problem? What’s wrong?

2. How does this upset, limit or hurt you?

3. How will this ruin your future if it continues?

4. Whose fault is it?

The above questions are part of the “Blame Game.” Notice

what mood they put you in. Are they taking you anywhere you
really want to go?
Some variation on these types of questions is how most of
us tend to automatically think about things. We need to be very
alert to how this process works inside our brains.
The idea of identifying a problem in order to fix it seems
reasonable enough. But the trouble is that most of us get stuck
in the problem identification to the point that we only end up
 ~ 57 ~

blaming everyone else for how things are.

There is little room for growth or expansion of positive
options in the “Blame Game.”
Think of it as if you are going to a travel agency. Your last
trip was to Detroit—and it did not work out very well for you.
It was too crowded, too industrial, too much noise, the people
were rude, and you had a terrible time.
(Detroit fans, I apologize: I’m making this all up!)
Anyway, the travel agent asks you where you want to go.
He is poised at his keyboard to type in your destination.
You: “I hate Detroit. It is terrible there.”
Agent: “Where did you say you want to go?”
You: “Detroit really is bad. People are so rude....”
Agent: “Right. But where do you want to go?”
You: “It’s so crowded in Detroit, I can’t understand why
anyone would want to go there! So much pollution...”
Being in the “Blame Game” is like telling the travel agent
where you don’t want to go. Somehow, upset, you cannot seem
to get around to specifying your real destination.
Focusing on an issue as a problem will keep you stuck. All
you are talking about is what you do not want.
Just as the travel agent cannot make sense of where you do
not want to go—your brain cannot make purposefully positive
sense of negative statements.
Here’s a simple experiment to prove this...
Do not think of a blue elephant.
So what is the first thing that came to your mind?
Of course, a blue elephant.
See how that works?
We need to treat our brain as our inner travel agent. Tell it
 ~ 58 ~

where we do want to go. Say, “I want to go to Hawaii.”

If you see relationship issues as positive opportunities, this
helps your brain move you in a positive direction.
Here is a different set of questions. Think about the same
relationship issue and answer these questions:

1. What do you want?

2. What will you see, hear and feel if you get it?

3. How might you go about getting it?

4. How can you use any obstacle as an opportunity to

personally learn and grow?

These questions put you in the “Opportunity Frame.” Notice

what mood they put you in. Are they taking you to a new and
more positive place?
Years ago, a reporter was interviewing Albert Einstein near
the end of his life. He had already seen the fruits of his genius
in the world, including the atom bomb. This young reporter
was trying to draw out Einstein’s wisdom.
He asked, “Dr. Einstein. What do you consider the most
important question in the universe?”
Einstein pondered and answered that the most important
question is, “How is the world a friendly place?”
To shift how you think about the world is to shift the world
itself. You will empower yourself to get positive results when
you set your intentions for where you truly want to go.
Ask the right question to yourself and move forward.
 chapter three

CLAIM YOUR
Own BAGGAGE
“If you want the present to be different from the past,
study the past.”—spinoza

WELCOME TO THE
BAGGAGE CLAIM AREA

PLEASE pROCEED WITH CARE:

1. LOCATE EACH OF THE PIECES
2. IDENTIFY OWNERSHIP
3. OPEN & EXAMINE CONTENTS
 ~ 60 ~

All travelers know about the Baggage Claim Area. We

stand around impatiently and wait for our luggage to appear.
There is usually a crowd of people competing to be at the front
of the line. We are alert to spot our baggage, since it is filled
with valuables. We wouldn’t want anyone else to walk off with
our stuff. Nor would we want to leave any of our bags behind.
In relationship, it is usually the exact opposite.
When our baggage shows up, we stand around denying it’s
our stuff. We pretend that everything that gets stacked up in the
Baggage Claim Area belongs to our partner—not to us!
No, we don’t own a single thing there among the stacks and
stacks of unclaimed emotional baggage.

the baggage claim dispute

Is it yours... or the other persons?

The big dispute in relationship often is: “Whose baggage is

this?” Each partner is likely to say, “It’s the other person’s stuff
that’s causing the problem here.”
Remember the fish in the bowl of water? We see the water
the fish lives in—but to the fish itself, the water is invisible.
Likewise, we see our partner’s baggage, but we have a major
blindspot for our own.
 ~ 61 ~

Thus we quite earnestly react as if our partner is the cause

of the current issue. The typical statement about baggage is that
it’s the other person who has something wrong with them, and
that is what causes the problem, upset or challenge.
For instance:

• “What’s your problem?”

• “Deal with it!”
• “Get off of it.”
• “You act just like a little child!”
• “He needs to get his act together!”
• “She never lets up... she’s so insecure.”
• “He’s so insensitive and walled-off.”

We focus on baggage that is apparently held by the other

person. They need to get their act together, deal with their
problems or personality deficits. They need to change so we
can feel better. All of us have a huge blind spot for the part we
play in a situation, the emotional baggage we carry, and our
own 95% factor.

the view from CHILDHOOD

• The other person is big and powerful
• Wounds come from that big person
• Needs met or not by that big person
Looking at the other person as the source of upset is built
into the baggage itself. Baggage is just another name for the
95% factor, discussed above with the map from the past. This
 ~ 62 ~

originated in childhood, when “family” created “familiar”

behaviors and feelings.
Childhood was a time when the other person, namely our
parent, was larger than us and more powerful. They were the
source of love and nourishment, and the means by which our
needs were met—or neglected.
Our childhood experience made the other person the
apparent source and cause of our pleasure or pain. When we
were emotionally hurt as children, whether our parents intended
it or not, they were causally linked to the wound.
We gradually came to certain conclusions about the world.
We learned our particular emotional coping strategies, what to
react to—and how to express or suppress our feelings.
In childhood, we literally figured out what to hook up our
“fight or flight” reaction to—what will trigger us to feel fear,
pain or anger. We developed our own particular way of acting
when we get upset—whether that is to fight, to go into flight,
or to freeze.
Any event today that is even slightly similar to a past
wound tends to bring up the energy of that earlier wound. This
amplifies our emotional reaction to the current event. Linked
to this emotional amplification is the sense of a larger, more
powerful person as the source of it.
This process of emotional amplification is unconscious,
so we may not even recognize that it is going on. What we
do recognize is that we are getting upset. This becomes the
apparent problem for us. What is happening is the 95% factor
is kicking in, coming up out of the map of our past.
Most of our emotional triggers, hot buttons, sensitivities,
wounds, patterns and limiting beliefs remain linked to the
 ~ 63 ~

sense of a larger, more powerful other person. We sense that

other person makes us feel upset.
Sentences like “You make me angry!” or “You drive me
crazy!” seem to be part of the syntax of love. We say them
easily—and question them rarely.
By the time we are adults in relationship, we have a fully
developed map for what causes our feelings. The cause is
almost always seen as being external to ourselves. We do not
recognize how our baggage is involved. It clearly looks to us
as if the other person makes us feel the way we do.
It is a fact that we all have blind spots about the real source
of our emotional reactions. We are not consciously choosing to
feel upset, certainly. But this does not mean the other person is
making us feel the way we do.
Quite the contrary. We merely do not see—or own—the
actual inner source of our suffering.
In challenging circumstances, it is essential to question
what we are not seeing. Especially within ourselves. It even
pays to question the basic validity of thinking in terms of cause
and effect. This kind of thinking keeps us from recognizing the
larger picture—in which we play an integral part in the events
of our lives.
We give up our power when we believe we have no role in
things. It is time to question our basic assumptions.
Unconsciously, we believe every feeling we have has an
external cause, some outside person or event making us upset.
We think we can’t help what we feel or do when we feel it. We
are simply a puppet pulled by strings.
This is an erroneous, self-limiting belief.
It’s like someone who has never seen a cat. This person is
 ~ 64 ~

looking through a narrow slit in a fence, and, on the other side,

a cat walks by. He sees first the head, then later the tail.
He reasons the head is the cause of the tail. This absurd
idea is a failure to see that head and tail go together.
As Alan Watts1 said, it is all one cat. The cat wasn’t born as
a head which, some time later, caused a tail. It was born whole,
one entire cat. Our observer’s mistake was looking through a
narrow slit. He couldn’t see the whole cat at once.

THEY MAKE US FEEL THE WAY WE DO

When we think our partner “causes” our feelings, we fail
to see our actual role in the relationship we are co-creating. We
also fail to see that probably 95% of the upsets we feel inside
of us has nothing to do with our partner.
We do this quite unconsciously. We unconsciously transfer
the causality of all our feelings to our current partner. In the
honeymoon, they make us feel great. Then later, they upset us.
We need them to change so we can feel better again.
I often ask people to close their eyes and get a quick image
or sense of their partner, who is apparently causing their upset
feelings. Then I inquire whether they sense their partner is
larger, the same size or smaller than they are.
Usually they sense the other person large and themselves
as small. I then ask them, “When was the last time in their life
that was really the case?”
Of course, it was when they were children.
Couples are often startled to recognize how deeply ingrained
the tendency is to assign an external blame to their upsets. We
like to think it is the other person who makes us feel what we
 ~ 65 ~

do, and that they are the ones who can and should change how
we feel.
You know the 95% factor has kicked in and you are headed
for the Hole, when the source of your upset appears to be the
other person—and you believe that only they can help you feel
better, if they would only change.
In this condition, we totally disown any adult responsibility
for our feelings. We collapse into a childlike state of thinking
our partner has total control over our emotional state.

Signs of being in a “childlike” state

• Wanting them to change
• Believing they “made” us upset
• Thinking it’s 100% about them... Not us
• Not seeing the emotional affect of our past
We want them to change. We blame them for how we feel.
We think that whatever feelings are coming up for us here and
now are 100% a product of what they are doing.
It’s like we put our partner into a movie of childhood,
casting them in the role of one of our parents. Then we act out
our part in the movie and treat them accordingly.
Recall again the example of Sarah and Michael and his
failed attempt to lighten things up by teasing her. She blew up,
called him insensitive, and they ended up in the Hole.
Unconsciously, she cast him in the role of her father who
teased her abusively as a child. At the moment her 95% factor
kicked in she experienced rage in her body. She identified
Michael as the sole cause—the only blame for her upset
 ~ 66 ~

feelings. She verbally reacted to him accordingly.

But Sarah did not recognize that her own past baggage
was involved. She did not remember her father. Nor did she
sense how wounds from her past amplified her emotions like a
amplifier, accelerating her ride to the Hole.
We need to claim our baggage from the past and take an
active role in healing it—otherwise it will unconsciously block
us from the love we truly want.
Far from disclaiming old baggage or thinking that our
reactions are caused by a partner, look for your own part in an
upset. Know that this will be a route to healing the old wounds
and self-limits which otherwise get carried throughout life.
Like Susan finally realized one day, recognize the power
of looking within. Think of it this way: “if nobody pushes my
buttons, then how will I ever grow and heal?”
You reclaim your power and grow when you finally own
the active part you play in a relationship. If you pretend that
problems are all the other person’s fault, you remain powerless,
keeping all your baggage. Even if you were to move to another
relationship, that same baggage will accompany you.
Erica, another client, told in her initial session that she was
now in her third significant relationship. She had been married
twice and was now with a long term lover.
In her first marriage there were so many problems that
she eventually divorced him. Her second marriage had similar
problems to the ones she experienced in the first marriage and
so she ended up divorcing him, as well.
At that point, Erica concluded that the real problem was
men, per se. She decided that it was impossible to have a good
relationship with a man. So she decided that her next partner
 ~ 67 ~

would be a woman.
She had been with Maria for three years now. To her great
surprise, the very same problems came up!
Contemplating this turn of events, Erica realized there was
only one common factor in all three relationships—and that
factor was her.
Realizing this, she decided to look at whatever was in her
that resulted in the unhappiness of each relationship. She started
this personal growth by taking stock of the emotional baggage
and reactivity she carried into each relationship.

Take stock of your reactions

If you are willing to look at your own baggage, you are
half way to emotional freedom. This isn’t about becoming the
“blame” for everything gone wrong. It is about seeing your
reaction patterns—so you can expand beyond them. This will
help you to free yourself from inner suffering and unconscious
childlike emotional behaviors.
The chart on the next page helps you take stock of your
own emotional patterns. You will analyze how you tend to get
upset—and how you behave when you are upset.
The chart explores four types of reactions: anger, fear,
sadness and confusion. Within each type of upset, there are
different words that may make more sense to you. Irritation,
for instance, appears with anger, because it is a form of anger.
Similarly, insecurity is a form of fear.
Note the frequency you have feelings in each of these
four types—often, sometimes or seldom. Then put in how you
express the feeling. How do you show it, or keep it inside?
 ~ 68 ~

Take anger, for instance. Maybe you feel it as frustration.

Do you express this by yelling, criticism, crying, sarcasm? Or
do you suppress it, withdraw, numb out, ruminate over it, stew
in silent resentment?

FEELING How often do How do you express

(Reaction) you feel it? this feeling?

Anger often
Irritation sometimes
Frustration seldom

Fear often
Anxiety sometimes
Insecurity seldom

Sadness often
Hurt sometimes
Grief seldom

Confusion often
Numb sometimes
Blank seldom
 ~ 69 ~

Notice if there are certain feelings you tend to feel often.

Equally important, are there any you seldom feel?
Treat this information as data. Ask yourself if you have
access to all feeling states. Look at whether you express the
feelings you have in a way that you ideally would want to, in
an adult way representing you at your best.
Now it’s time to ask some hard questions:
Are there any emotional reactions you tend to have, more
childlike in nature?
Take anger. It could be quite obvious that acting out anger
by having a fit is childlike. But what about holding it in? What
about avoiding conflict? That may appear more adult, but is it
really? Or is there a childlike element to it, underneath?
If you are big enough to see and admit you do have some
childlike reactive patterns—what do these cost you? Are they
getting you the loving relationship you truly want? Can you
start to envision a more mature you, dealing with these inner
feelings in a more responsible and adult manner?

Take stock of your coping strategies

In relationship, you are not the only person who gets upset.
It’s time to take stock of how you tend to cope when your
partner expresses upset. It may be any kind of upset—anger,
hurt, anxiety. It may be any way they behave—pursue you,
withdraw, cry, criticize, blow up, stonewall, get defensive.
The following chart lists coping strategies.
Put a check by strategies you use if your partner is upset.
For common ones, make a note of the specific behavior your
partner does that gets you to use that coping strategy.
 ~ 70 ~

Your Coping Strategy Your Partner’s Behavior

Use logic, reason with them

Intellectualize
Defend yourself
Argue the point, correct them
Counter-blame them
Ridicule
Make a joke of it
Ignore or avoid the situation
Distance, leave, withdraw
Get confused
Go numb, freeze up, dissociate
Judge them
Label them, criticize, name call
Be right, make them wrong
React with fear, anger, hurt
Take on their feelings
Support their victim stance
See yourself as victim
Take care of their feelings
Try to change their feelings
Distract them
Feel guilty
Feel responsible for their upset

Would it surprise you that the coping strategies above are

childlike? They don’t lead to great results. When you use them,
you are not acting at your best.
 ~ 71 ~

Again, this is not about taking on the role of being the

“blame” for how things go wrong in your relationships. There
is no positive use to assigning that role to anyone.
We take honest stock of ourselves in order to start seeing
what is normally in our blind spot. If it stays in our blind spot,
we can run into it without even knowing it.
What are we blind to? The thing we tend not to see in our
relationships is our own patterns. We miss seeing how our own
thoughts, feelings and actions are affecting the state of things.
Our eyes are usually looking outside ourselves.
We are experts at scoping out the other person. We know
exactly what their hangups are—and how they need to grow
and mature for things to be better. We know exactly how they
need to change to make us feel better.
This leaves us totally blind to ourselves, and the actual
impact we are having on others.
We only look through the narrow slit in the fence at what
the other person does, and put that together with how we feel.
The cat’s head does not “cause” its tail. What our partner does
is not the “cause” of our feelings.
We are directly involved in how our relationship unfolds.
Even taking a passive stance has an affect, and gets a negative
result for us. This is called passive aggression.
As they say, even not communicating is communicating.
Instead of looking at your relationship through a slit in the
fence—see it as a mirror of yourself.
Your relationship issues are giving you continual feedback
on parts of you that may need to grow.
See how you are thinking about your situation.
Notice any limiting beliefs you have.
 ~ 72 ~

Examine how you tend to react to things.

They say that 5% of life is what happens; the other 95% is
how we react to it. Growth involves updating our beliefs and
unconscious tendencies to react.
We learn the bulk of our reaction patterns by eight years
old. By then, we have formed our core beliefs about the world
around us—and how we should react to it.
Next we will look more systematically at how this gets put
together and forms a part of our personalities. We will explore
this in the spirit of personal growth, of seeing more clearly the
new road you may want to take.
 chapter FOUR

recognize The Box

you are In
“Every person mistakes the limits of their own field of vision
for the limits of the world.”—schopenhauer

Our emotional stressors, coping strategies, and related past

baggage is part of our personality structure. It is a kind of box
we are in. It limits our happiness in love. To get out of this box,
we first need to see it. Then we can begin to grow.
Between the ages of two and eight, we came to certain
conclusions about the world, how to get along in it, how to
react to it. We were affected by our family and friends, by our
environment and various events.
This gave rise to our personality. Our personality exhibits
many positive strengths, traits and abilities.
On the other hand, it also carries a specific pattern of
self-limiting beliefs, emotional reactions, coping strategies,
sensitivities, and counterproductive ways of acting. These are
what damage our relationships—and block us from sustaining
longterm satisfaction with each other.
People have different personalities. How many different
types are there? What are they? How exactly does our type
affect our ability to sustain happiness in a relationship?
Helen Palmer3 and David Daniels4, foundational teachers
of the Enneagram personality system—describe nine basic
personality archetypes.
At first, I did not like the idea I had one of the Enneagram
personality types. It felt like I was being put into a box.
 ~ 74 ~

But then I realized that I was, in fact, already in a box.

We all repeat patterns that keep us from achieving the
happiness we want in love. So I decided to examine the box I
was in—with the intention to get out of it.
This attitude helps us to see our own unconscious patterns
and overcome them. It helps us to work with differences—and
to move beyond limiting beliefs and emotional obstacles.
Below, you will see each of the nine personality types.
You will see what is stressful to each type in relationships.
You will see how each type tries to cope with stress—and the
resulting relationship problems that arise for that type due to
their particular style of coping.
For each type you will discover the underlying core beliefs
developed in childhood. These beliefs are an unseen force that
deeply affect us. They are at the root of the baggage we carry‚
giving rise to our emotional reactions and behaviors.
The core beliefs paint the world a different color for each
personality type. They lead each type to experience predictable
problems in a relationship.
Until we see and overcome the effects of our own limiting
beliefs and coping strategies, we will continue to react in ways
that cause us more stress, and damage our relationships.
We all carry old beliefs and baggage that block us. We
must all look within ourselves to overcome the limits of our
subconscious beliefs and coping strategies.
In the following sketches you will see how each type can
engage in personal growth.
Don’t worry if you cannot figure out your type. Get a sense
of what applies to you, and especially look for anything that
points you towards your own personal growth.
 ~ 75 ~

Type 1: The Perfectionist

A Perfectionist is concerned with being good, correcting
error, doing what one should, and getting things right.
They have an active inner voice that guides them to do the
right thing. But this inner voice is critical and overbearing, and
it tends to produce inner tension, guilt, and worry. In its wake,
pleasure gets dampened. Personal needs are not recognized or
voiced. A sense of deprivation can result.
The dominant focus on what is “good” and “right” gets
put out into relationships. The strong sense of “it should be
this way” voiced by the Perfectionist—in the interest of what
seems right—makes it look like there’s only one way of doing
things, their way. The other person generally does not like this,
and may end up feeling like they are walking on egg-shells. In
their “rightness” the Perfectionist seems to be superior—while
the other person feels picked apart, rejected, hurt, inferior.
There is a tendency to be overly black and white about
things. This creates stress and a sense of trying to be in
control. It also reduces happiness. People in relationship with
a Perfectionist often wish things could just be more relaxed and
easy. They yearn for a more flexible approach to things.
Personal growth for a Perfectionist is to internally ask the
question: “Would I rather be right—or happy?” It will help to
see and question what seem to be rigid rules. Learn to accept
mistakes. Recognize that there are different ways of doing
things besides the one “right” way. Two great virtues for a
Perfectionist to develop are patience and compassion. True
serenity is gained by accepting things as they are, even what
appear to be “imperfections."
 ~ 76 ~

Type 2: The Giver

A Giver is focused on fulfilling other peoples’ needs. They
believe they'll get love and connection in this way.
They usually give too much. But they seldom ask for what
they want or need. So they get back too little—since others do
not have a Giver’s “psychic” ability to see needs. Eventually
they break into anger, or just as easily, tears. They, and their
partners, get overwhelmed by these emotional outbreaks.
A Giver puts so much energy into gaining connection by
giving, that other people see this as too much, out of balance,
possibly even manipulative. So others retreat—as the Giver
pursues them. Under these conditions, a Giver can be viewed
as overly needy or too dependent.
Most relationships encounter discrepancies between one
partner wanting to be closer, and the other wanting space. The
Giver usually suffers the lack of connection in this classic
“connection vs. space” dance. This leaves them particularly
vulnerable to feeling rejected and the pain of loss. Their pursuit
of connection often will push the other person to need even
more space. This polarization process results in both partners
suffering.
Personal growth for a Giver is to scale back their strong
drive for giving—and reduce their dependency on connecting.
Know that love does not depend on altering oneself to fit the
needs of others. A Giver will grow if they practice setting
boundaries and saying “no.” By spending time alone, they
learn to better sense their own needs—and how to fulfill these
needs, themselves. A Giver also grows as they begin to directly
ask others for what they want.
 ~ 77 ~

Type 3: The Performer

A Performer is concerned with work and getting the job
done. They are driven by the need to succeed. In essence, they
believe that love and acceptance is based upon what they do, on
their performance, image, achievements and success.
With their high drive to get the job done, a Performer often
puts feelings aside—their feelings as well as the feelings of
other people. This becomes a problem in relationships.
For the Performer, accomplishments are seen to be the
measure of a person’s worth. This leaves them very dependent
on external approval and recognition, based on how well they
succeed in accomplishing things.
In relationship, others may sense they are not cared for,
especially because their feelings are ignored by the Performer.
The whole realm of emotional contact will seem to be missing.
People want to know what a Performer feels. But there is
discomfort around the arena of emotions, so a Performer will
avoid this vital area of human interchange. Their partners end
up feeling a lack of connection. As a Performer gets stuck in to-
do lists and workaholism, their emotional absence will become
the critical issue.
Personal growth for a Performer is to know and honor
their feelings, and to freely discuss feelings with others. They
grow with the realizion they are a human beings, not human
“doings.” They also need to become the source of their own
acceptance and appreciation, rather than depending on external
recognition. It is vital for a Performer to slow down and smell
the roses—to feel good while doing nothing—and appreciate
the importance of emotion in life and love.
 ~ 78 ~

Type 4: The Romantic

A Romantic is an idealist who longs for a special sense of
connection in the world. They are often disappointed by life.
They feel something important is missing. They tend to be
dissatisfied or angry with ordinary, daily life. They yearn for
that special something believed to be ultimately fulfilling.
Relationships are concerned with a search for the special
and unique. Romantics suffer from a “grass is always greener”
syndrome. They are attracted by distance and non-availability.
But once things settle down, they get bored or start to see what
is missing or not good enough in the other person. Hence, they
have trouble committing. Lasting happiness is elusive.
A Romantic perennially longs for a depth and intensity of
emotional connection. Yet it always seems missing, and their
partner fails to match their idealized yearnings.
They feel special, different, but at times they also feel like
a misfit. They seem to generate dramatic crises, easily feeling
rejected, abandoned, jealous, or envious. They can become
subject to having huge emotional swings. People have difficulty
coping with their intense drama. Others can also feel rejected,
as being seen as not good enough.
Personal growth for a Romantic is to see what is positive
in life in the moment, rather than what is missing. Learn to
enjoy being in the “here and now.” Find things to appreciate in
ordinary everyday experiences. Growth occurs as a Romantic
maintains a consistent course of action, despite intense mood
swings. They need to slow down and delay their emotional
reactions. Additionally, helping others is good for a Romantic,
offering a way to become less self-absorbed.
 ~ 79 ~

Type 5: The Observer

An Observer tends to think the world demands too much,
and gives too little. They focus on protecting themselves from
intrusions or demands made on them by others.
They value privacy. They need signficant amounts of time
alone. They will tend to be detached and will easily withdraw
from others. Emotional states overwhelm an Observer—both
their own feelings and those of other people. Hence they will
isolate from their feelings and try to avoid the feelings of the
people around them. They retreat to the domain of the mind
and intellect. Others find this void of emotional connection a
kind of rejection, a sign their feelings don’t matter.
The detached stance of an Observer can leave them feeling
isolated. Lots of alone time may also bring with it the pain
of feeling lonely. They may then long for connection. Yet at
the same time, an Observer feels inadequate when it comes
to connecting and dealing with real emotional interchange in
relationships.
In the dance of “connection vs. space” they tend to need
lots of space and can easily feel trapped. Others perceive them
as unavailable, aloof, and try to get them to open up and talk
about their feelings. It’s easy to mistake an Observer’s need for
privacy as a form of rejection. Their retreat into the intellect
can easily be seen as being superior.
Personal growth for an Observer is to become comfortable
with feelings. Start sensing what you feel. And reveal this to
others, in real time, as soon as you feel it. When you feel like
withdrawing, move closer. Participate in life more, engage in
conversation and discuss personal things about yourself.
 ~ 80 ~

Type 6: The Loyal Skeptic

A Loyal Skeptic is concerned with finding certainty or
security. Their sense of being safe is challenged by a world
that appears to be dangerous. This may take them in one of
two directions—to fear the world, or to deny there is anything
to fear. They may then believe you must avoid and escape—or
face and fight—perceived danger.
A Loyal Skeptic is vigilant. They also tend to have many
doubts, and can be highly ambivalent. They can easily misread
or mistrust others. There can be difficulties with authority
figures—either in the form of excess loyalty and obedience, or
rebellion and opposition.
Danger can be seen everywhere. This can result in anxiety
and fear—and increased vigilance. The Loyal Skeptic may
focus excessively on negative future outcomes, the downside
and what could go wrong. Trying to protect themselves from
these imagined disasters, they will end up acting in ways that
create self-fulfilling prophecies.
Others may feel a sense of being scrutinized, pursued or
accused—often erroneously. People can be pushed away by the
excessive vigilance and attempt to control them. Others resent
that the Loyal Skeptic is projecting negative things onto them,
and they yearn for a more relaxed state.
Personal growth for a Loyal Skeptic is to learn to embrace
uncertainty. Begin to focus on the positive aspects of life, the
positive qualities in other people. The ability to trust will be
helped by internally asking the question “What if what I think I
see here is not real?”—and then doing calm, respectful reality-
testing with others.
 ~ 81 ~

Type 7: The Epicure

An Epicure is sensitive to how the world is limiting.
They are frustrated with this, and try to keep as many options
available as possible, to avoid limits or pain.
They are the ultimate pleasure seekers. They continually
focus on pleasurable activities, and enjoy imagining all the
many fascinating possibilities that could exist in the future.
This becomes a major source of distraction, a diversion from
deeper purposes and commitments.
An Epicure is a master at reframing negatives as positives.
There is always a silver lining to every cloud. They are driven
to focus on the lining, and avoid the cloud altogether. Trying
to keep feeling happy, and trying to escape limits or pain, will
actually lead to real losses in life. This will especially be true
in relationships, and this will cause real pain.
In the “connection vs. space” dance in relationships, an
Epicure will usually be the one who feels trapped and will need
more space. They will usually have problems with committing
to a relationship.
Others will react to an Epicure’s avoidance of negative
feelings. They may feel rejected or come to believe an Epicure
really doesn’t care about them. In trying to avoid or escape
pain, an Epicure will fail to learn the deeper lessons that pain
teaches us, and they will repeat the same mistakes.
Personal growth for an Epicure is to realize what the hunger
for options and escape of pain actually costs. Accept limits.
Learn to stay with one thing and overcome the feeling of being
trapped and needing to escape. Embrace the here and now,
whether painful or pleasurable, stimulating or boring.
 ~ 82 ~

Type 8: The Leader

A Leader tends to see the world as a hard place, where one
has to be powerful or forceful. It’s all about being protected and
respected. Underlying this, a sense of innocence has been lost
because the world appears harsh and unjust.
This results in a great concern with being in control of a
situation. This can result in conflicts, struggles over power, and
the Leader easily erupts into anger.
There are many different reactions to a Leader. Some
people counter their force by fighting back. Many others
simply withdraw or avoid them. The Leader then feels unmet
or disrespected, resulting in more anger and struggle.
A Leader has the internal mandate to deny any fear or
vulnerability. They tend towards excess and impulsive action.
While most people would say “ready, aim, fire”—they will say
“ready, fire, and who needs to aim?” Hence, they readily leap
before they look, and overdo things. This can result in being
exhausted, and rejected.
People often feel intimidated or intruded upon by a
Leader. They are pushed away by the sense that, according
to the Leader, “It's my way, or the highway.” In relationships,
others will feel a lack of the qualities of being soft, tender and
sensitive—which in their need to deny vulnerability, a Leader
hides even from themselves.
Personal growth for a Leader is to be more aware of their
intense drive and energy, and to better manage their impulses.
They grow as they realize true strength is in the ability to be
receptive and open to others—and as they recover a natural
sense of innocence, and acceptance of being vulnerable.
 ~ 83 ~

Type 9: The Peacemaker

A Peacemaker tends to “go along to get along.” They put
their needs and opinions on hold, and will blend into or merge
with what other people want. In this way, they try to gain love,
acceptance and a sense of belonging.
They often suffer from losing themselves in the more
assertive agendas of others. They will rarely look inside
themselves to see what they want. Hence they will seldom
voice to others what they feel or need.
A Peacemaker will too quickly agree to things or go along
with others’ agendas, yet later end up resenting it, or resisting
it. This makes other people angry. And anger presents a serious
problem for a Peacemaker. They avoid feeling it. They avoid
conflict. Instead, they numb out or fuzz out.
In relationship, others have problems with a Peacemaker
not expressing feelings or needs—and with their difficulty in
making timely decisions. People want the Peacemaker to say
what they feel, and to more quickly say what they want.
A Peacemaker is overly focused on comfort. The excessive
need for comfort means they avoid all possible conflict. They
do not say what they want, because others might reject them,
or it may lead to conflict. This leaves them unaware or non-
assertive about their personal needs and agendas.
Personal growth for a Peacemaker is to know they are
important. They need to know what they feel and want—and
voice it to others. Learn to be more comfortable with conflict.
Set better personal boundaries, even learn to say “no”—as this
helps a Peacemaker better express their authentic self, and
“show up” more in a relationship.
 ~ 84 ~

Personal growth is the key

Don’t fret if you can’t determine your personality type.
Just write down all suggestions for personal growth
suggested for any type that seem to apply to you. Put these on
a piece of paper. Look at this paper often. It holds what you will
tend to overlook.
Doing what is on it is critical to your happiness.
I’ve seen many different combinations of types. Each pair
suffers predictable issues. To effectively overcome core issues,
we each must see the subconscious patterns our type brings
into a relationship. The key to a great relationship is for us to
recognize our own limiting patterns, and do the growth work
to get out of the box we personally are in.
There is no one-size-fits-all solution for relationship
issues. What you personally need to do depends on your own
personality type, on the personal limits you need to face and
overcome.
For one type, that may be to reduce emotional reactivity.
For another, it may be to better voice and express feelings. For
one, it may be to become more comfortable with distance. Yet
for another, it may be to learn to better connect.
Whatever your path of growth is, if you simply act out the
patterns of your personality type, you will bring predictable
baggage into your relationships. To create positive changes,
we each need to grow emotionally, expand beyond our ways of
reacting—and enact new behaviors.
Relationship issues are often based on the differences
between partners. Differences get magnified over time.
Another name for this is polarization.
 chapter Five

STOP the polarity dance

“Opposition brings concord. Out of discord comes
the fairest harmony.”—heraclitus

All couples tend to polarize over their differences. This

is a subconscious process. We are normally not aware of it
happening, until it gets very upsetting. Then it turns into a full
scale battle over who needs to change.
I call this destructive pattern a “polarity dance.”
A polarity dance can suck happiness out of love. It is a
dance of opposition. Each partner puts down the opposite foot.
If one puts down their right, the other puts down their left.
Couples often move into opposition as they attempt to deal
with important differences. Most of us don’t realize how easily
we do this. It’s automatic and unconscious.
The polarity dance moves us straight to the Hole.
We need to go beyond a polarity dance to get to happier,
healthier relating. Below we will explore several of the popular
polarity dances that couples commonly do.

VARIOUS POLARITY dances

• Connection vs. Space
• Closeness vs. Distance
• “Needy” vs. “Cold”
One of the most difficult issues in relating is what happens
when we shift between closeness and distance.
In one way or another, most couples do this polarity dance.
 ~ 86 ~

It can happen whenever one person seems to be chasing the

other for closeness or a stronger sense of connection—while
the other person feels the need to distance.
A place where this can occur is around commitment.
One partner may be dragging their feet, as the other puts on
more pressure. Another place his happens is when one person
strongly needs to know what the other is feeling, and the other
person feels pressured, blanks out or backs away.
There are countless other places in a relationship that this
unhappy but common dance might arise.

(Closeness) (Distance)

Distance Closeness
In this polarity dance, each partner puts down a different
foot. One foot stands for connection and closeness. The other
stands for distance and having your own space. In dancing the
polarity, one partner wants distance, the other needs closeness.
One wants connection, the other needs space.
 ~ 87 ~

As the polarity dance increases, it can bring up a feeling of

abandonment in the partner who wants closeness. It can result
in a feeling of overwhelm or entrapment in the partner who
needs distance. These feelings are amplified by the 95% factor
and past baggage carried around since childhood.
Take the example of Jim and Ann. Their relationship of ten
years was in danger of ending. Jim complained that Ann didn’t
spend time with him, broke agreements to be together, and that
she put more time and energy into her business than she put
into the relationship. Ann complained that Jim was needy and
insecure. She had to run a business and didn’t have time to be
with him every time he called.
Over a period of six weeks, we explored their past and
how it was influencing them now. We discovered that beliefs
and baggage developed in childhood were contaminating their
relationship. Their childhood wounds were complementary. Jim
had been abandoned as a child and still carried much anxiety
and fear. Ann had been overly protected, with her personal
privacy often violated by her parents.
They ended up developing quite different personality
types—with different tendencies and reactions when it came
to closeness and distance. After coming to better understand
themselves and each other, they began to support each others’
growth and healing. Each wanted to expand beyond their old
patterns and learn new behaviors.
Jim learned how to give Ann space and soothe his own
anxiety about this. In turn, she learned how to be present and
stay with Jim, even though her old reaction was to leave in
order to get space and reduce her anxiety.
Jim and Ann learned new skills, healed old wounds and
 ~ 88 ~

rekindled their love. They “popped” their polarity. The issue

of closeness and distance lost its charge and they were able to
find mutually satisfactory solutions for scheduling their time
together and apart.
In the polarity dance, each partner keeps one foot on
the ground. Their other foot is “in the air,” or disowned. In
reality, everyone needs connection and everyone needs space.
A healthy relationship balances both needs. We each have two
feet—and we need to use both to be whole.
But in the polarity dance, we pretend to have only one foot,
the opposite of our partner’s. We look down at our partner’s
foot as wrong. If they stand on their closeness foot, we may
call them “needy” or “insecure.” If they stand on their distance
foot, we may call them “selfish” or “cold.”
By doing this, we create even more pain and push each
other to further extremes of opposition. We trigger each other’s
basic wounds around abandonment or entrapment, in deeper
and deeper waves of upset and confusion.
The dance can suddenly reverse, and each partner puts down
their opposite foot. Usually the partner pursuing closeness will
back off and then the formerly distant partner starts feeling
abandoned. They switch roles, trade places—but the pain does
not stop.
Couples who develop happiness in relationship finally
realize what’s going on, and are willing to explore new options.
Each person is willing to learn a better sense of balance between
their own two feet. In that way, a couple can truly share closeness
at times. And at other times, they can enjoy their own space.
Both the “me” and the “we” can be nurtured—without friction
or threat to the relationship.
 ~ 89 ~

• Avoidant vs. Volatile

• Held-Back vs. Explosive
Some personality types are avoidant in certain arenas of
relating. Other types can be volatile to some degree or another.
Both of these are reaction patterns to the presence of emotional
energy. Either can damage a relationship.
Some people avoid all strong feelings. Others avoid certain
feelings—like pain, anger, or fear. Avoidance sets up major
limits in relating when such feelings come up.
Ironically, the more one tends to avoid, the more the
very thing one is avoiding shows up. An example is someone
who avoids anger, tries to be nice and please everyone. They
somehow end up generating a lot of anger around them. This is
because in all that avoiding, they never really show up in ways
they are needed and wanted.
Even when both partners prefer to be avoidant, this can
sap the juice right out of a relationship. Energy is kept low
due to the fear of boat rocking. So while anger and upset are
minimized, so is the energy crucial for passion.
Couples may proudly say “we never fight.” But there is
a high cost for staying inside the comfort zone—even if both
people agree to the avoidant strategy.
Volatility is a different way of coping with strong feelings.
In actuality, a volatile person has no better skill at dealing with
emotional energy than an avoidant type. Instead of stuffing
their energy down, like an avoidant type, a volatile personality
throws it up and out, dumping it onto others.
Irony is also there for volatile types. In all their attempts to
control or manipulate others through a strong show of feelings,
 ~ 90 ~

they most likely generate the results they do not want. Yelling
may momentarily control the situation. But there will be a
simmering resentment in the other person that ultimately
undoes any short-term gains.
Volatility is often about saying and doing things that are
destructive in relationships. Things you later regret—that you
try to explain you did not really mean. Yet those later apologies
seldom undo the damage done.
Sometimes both partners are volatile types. Each is far
less bent out of shape when the heat comes on. Yet there are
lines that get crossed, and in the blind irrationality of a volatile
episode, relationship damage is being incurred.
Avoidance or volatility can occasionally play constructive
roles. Especially if it breaks your pattern. If you tend to be
impulsively expressive, learning to stand back will represent
personal growth and get the respect of your partner. And really
speaking up and taking a stand, if that is different for you, may
be just the thing to break an impasse.
When you get stuck in a recurrent pattern of one or the
other style—you are acting from a very limited inner script.
Later in the book, we will discuss moving beyond volatility or
avoidance, and give specific tools.
So what happens if one partner is volatile and the other is
avoidant? Big problems. Beyond the fundamental downside of
each strategy, comes additional suffering due to each person
seeing the other’s style as wrong.
The person who blows up will push the avoidant one to
increasing extremes of avoidance. And the opposite easily
happens, with avoidance bringing on escalatingly destructive
efforts by the volatile type to break through.
 ~ 91 ~

A key for this difficulty is for each type to stop making the
other style fundamentally wrong. Realize that both of you have
to grow up in some important way.
Staying under cover to avoid rocking the boat is not the
same as taking the high ground. Even if avoidance looks good
compared to the more obvious destructive consequences of
volatility—avoidance has negative consequences.
Making strong, angry statements is also not the better
option, compared to what may look like wimping out, staying
illusive or being aloof. You may be standing up for your truth,
but the delivery you are using—unskilled anger—takes away
from your message, and makes it impossible to be heard.
Each of us has to grow. The avoidant needs to stand up
more, as the volatile stands down.

• Feeling vs. Thinking

• Emotional vs. Rational
• Emoting vs. Calm
Another very common polarity dance is where one partner
operates more from feeling and the other from thinking.
One partner will tend to be emotional in how they respond
to things. They want feelings involved in a relationship, and
they pursue knowing what the other feels.
The other person may rely more on logic and rationality.
They may be uncomfortable with strong feelings and overt
emotionality—not trust it, not want to go there.
This gets played out between two partners in a polarity
dance, where one stands on their rational “foot” in opposition
to the other’s feeling “foot.”
 ~ 92 ~

In a full-blown polarity dance over feeling vs. thinking,

partners end up finding fault with each other. One person may
be called “aloof” or “non-feeling”—while the other may be
called “irrational” or “hysterical.”
The stereotype of gender differences is that women are
feeling and men are rational. We found that it can go either
way, depending on the personality type of each individual.
The real point, though, is that there is always room for
expansion. In a human operating on all cylinders, so to speak,
there is feeling and thought, emotionality and rationality.
It is vital for each of us to see if we are internally out of
balance, leaning too heavily towards one or the other extreme.
A great way to find more balance is to stop fighting the way
your partner is and integrate a little more of their style—as
uncomfortable as it may be—into your own ways.

• Emotional Spectrum (anger - hurt - fear)

• Specific feelings are OK vs. Not OK
• Feelings are Dumped vs. Suppressed
Many polarity dances are done in the emotional arena.
Partners may specialize in different feelings, and argue over
which feelings are okay versus not okay. One partner may
easily display anger, and the other is very uncomfortable
feeling it, showing it or even hearing it. The same may be true
of the emotion of pain or fear.
I have seen many couples where the following happens.
One partner gets hurt but never gets angry. The other partner
gets angry but never hurt. Each criticizes the other for having
the wrong feelings.
 ~ 93 ~

Here it becomes clear that in a polarity dance, people are

really fighting over disowned parts of themselves. A whole
human has all feelings, but in each of us, some feelings might
be consistently suppressed.
According to the gender stereotypes, males and females
tend to specialize in different feelings. Boys are trained not to
cry and girls not to show anger. When they get together, she
may balk at his displaying angry feelings, because she has
disowned that emotion in herself. Similarly, he may not be
comfortable with her sadness or pain, because he has been cut
off from those feelings inside.
When couples do a polarity dance of specialized feelings,
one partner ends up feeling the pain for both, while the other
carries anger for both. Learning a new dance requires each
partner to become more whole, each in touch with their own
full human emotional spectrum.

• Nurturing vs. Authority

• Placater vs. Blamer
• Mediator vs. Boss
Placaters want harmony, good feelings, and nurturing.
They know what others feel and need. They are mediators.
Their body language is hands outstretched, palms exposed, a
way of saying, “What do you want or need?”
Blamers look at what people are doing, as far as right or
wrong, and tell others how to improve. They are less aware of
how others feel. They seem authoritative, bossy or controlling.
Their body language is a pointing a finger at the other person,
a way of saying, “You are wrong!”
 ~ 94 ~

Placaters specialize in hurt feelings, blamers specialize in

angry feelings. We have heard name-calling between partners
in this dance include “wimp” versus “bulldozer.”
When the couple has children, this dance creates conflict
over parenting styles. The nurturer is criticized for being too
soft—the authoritarian partner for being too hard.

• Expression and Solution Styles

• Quick vs. Delayed
• Pursuer vs. Cave-Dweller
A polarity dance that creates a great deal of unnecessary
suffering in relationship has to do with the way in which
couples express their feelings and try to solve interpersonal
issues. What is being polarized is their timing—and timing is
something that is critical to dance. Here, the couple is trying to
dance together, but at different speeds.
Their differences in timing makes it difficult for them to
solve issues together. One partner needs time to go within
and discover what they ultimately feel. They may not be able
to get in touch with this inner information in the presence of
strong emotions being expressed by the other person. What
helps them get to a solution is time, space and quiet. They can
tolerate things not being resolved for awhile.
The other partner quickly knows what they feel. They want
an immediate solution. They have a low tolerance for things
staying in an unsolved state. They may be more emotionally
expressive, and put out “loud” emotions.
In the polarity dance around issue solving, one partner
pursues the other for immediate answers. That other partner
 ~ 95 ~

retreats, or gives in to making premature agreements. When the

agreement is premature, there can be resentment and a failure
to keep it later.
Polarization over timing will make it difficult for couples
to reach agreements, make decisions and resolve conflict. Say
one partner needs to express all their feelings before they can
access the rational part of their brain.
The partner “on the other foot” tries to prematurely reason
things out before a logical solution is possible. This partner
may even try to convince the more feeling partner that they
shouldn’t feel the way they do.
Another dance is where the feeling partner wants to know
how the more rational partner feels, right now. The rational
partner gets accused of not sharing feelings when in actuality
they cannot access what they feel on demand.
The above group of polarity dances are all based on
unmatched timing around the speed of accessing feelings. One
partner is fast, the other slow. Trying to dance at two different
speeds, they step on each other’s feet.
It’s vital to see the underlying factor in these kinds of
dances, and then make adjustments to come into better balance
with one another over the factor of timing.

• High Energy vs. Low Energy

• Driven vs. Laid Back
Another polarity dance occurs with energetic styles. One
partner is very high energy and driven, the other more relaxed
and laid back. The differences become the target of value
judgments and criticism. One calls the other “lazy.” They in
 ~ 96 ~

turn are called “workaholic” or “obsessive.”

Wise partners will recognize how a polarity dance is
actually a call for better balance within each individual. But
most couples fail to see this and fight it out between one
another, as if it were an external battle.
In reality, most of us could probably benefit from a better
balance of high and low energy—work and rest—putting out a
lot of energy and recharging our batteries.
If we were more willing to see a polarity dance as a call
for better internal balance, we could engage in a new form of
dance that assisted us each to become more whole.
Perhaps each partner might even be willing to learn from
the other those vital new steps that could help them achieve
better internal balance and wholeness.
This kind of dancing leads to our personal growth.

• Responsible vs. Spontaneous

• “Uptight” vs. “Irresponsible”
Another polarity dance is being responsible versus being
spontaneous. This comes up in decision making. Money
conflicts often involve this polarity. One partner suffers the
label “uptight”—the other “irresponsible.”
The need to plan ahead and feel secure may drive one
person, while the other wants to live more in the moment.
Frequent disputes result when these two very human sides
become split between partners in a polarity dance.
Each partner has only one foot on the ground, each
provides only one side of the equation of wholeness. Adding
the two of them together looks like one whole, healthy and
 ~ 97 ~

balanced person—who can be both spontaneous and plan ahead

responsibly. The conflict between them is an externalization of
each of their internal battles, between a side they are connected
with, and a side they are not.
Polarity dances are a result of unclaimed baggage or
disowned parts of oneself. A polarity dance between partners
is really a sign of the lack of balance within each partner.

• Perfection vs. Comfort

• Orderly vs. Creative
• “Rigid” vs. “Sloppy”
A common polarity dance seems to be between a partner
who is more perfectionistic versus one who is more creative
or comfort-oriented. This polarization can create conflict over
how orderly a home should be kept.
The perfectionist likes order and has a high priority for
keeping things cleanly arranged in specific ways. Often they
are visually oriented, and like to “keep a tight ship.”
Their partner may be a creative cyclone by comparison,
with energy for projects but no priority for the visual clean
up phase. Another form of this is where partner number two
is more into feeling comfortable—being feeling based, not
visual in orientation—and finds the overemphasis on order to
be stifling.
Name calling frequent accompanies either form of this
dance. One partner is called “rigid” and the other “sloppy.”
Balance may never be found in an ongoing polarity dance
around this issue—as long as each party believes their way of
doing things is right, and their partner is wrong.
 ~ 98 ~

• Extrovert vs. Introvert

• Social vs. Hermit
• Talkative vs. Quiet
This dance tends to occur when a couple differs in social
orientation. Some partners seem to be energized by outward
connections, perhaps superficial, with numbers of people.
They are very comfortable at parties and public events, and
enjoy meeting new people.
Other partners are energized by the one-on-one encounter,
perhaps in greater depth and with someone they know well.
Meeting new people or being at an event where there are many
people is not as comfortable to them.
The more introverted partner may also be very comfortable
with silence and spending time alone, while the other partner
may find both to be uncomfortable.
Extroverted and introverted partners can each learn from
each other. Each can come into a more balanced place within
themselves, where they could be more comfortable in the full
variety of circumstances. But typically they lock into a polarity
dance and begin to criticize each other.

• Visual vs. Auditory vs. Kinesthetic

The final set of dances we will look at are a product of
the differing strategies by which people mentally represent
information. Some people are very visual, externally as well
as internally, and may literally think in pictures. They may
be very influenced by the exact look of things. Engineers and
graphic artists often have a visual orientation.
 ~ 99 ~

Other people are more auditory, and pay attention to the

sound of things, the exact words that are said, the tone of voice,
and may think more in terms of internal dialogue. They may
be very influenced by external sound. Musicians are a prime
example of this type of person.
A third type of person may be more kinesthetic, paying
attention to their gut impressions and sensing how things feel,
and their thinking literally is based on the feeling of things.
Dancers and athletes tend to be this type of person.
Most relationships are between partners with different
orientations. A visual type and a feeling type may polarize
into one or more of the dances we have discussed above, never
recognizing the simple difference that underlies the majority
of their conflicts.
For instance, we saw how the dance of perfection versus
comfort may result when a visual type is paired with a feeling
type. Each of us can develop our senses and expand the ways
in which we represent things.

how to work with differences

Polarity dances can completely erode your love.
All partners are different, and they have the right to be
different. Absolute acceptance of this fact is vital.
Accept the fact of differences. Instead of making the other
person wrong, learn to engage in constructive talk about what
you need. Later, we will look at how to do this.
A violet and a rose are very different. Yet each is a perfect
creation of nature. The violet doesn’t need to make the rose
wrong, and vice versa—there is nothing to defend.
 ~ 100 ~

It may be time to learn a very powerful secret about

differences. There’s a great potential in having a partner who
is different. It gives you the opportunity to expand who you
are. It offers you a chance to move beyond your limits—and
develop more personal balance and wholeness.
We get a lot of information from the polarity dances we
do. Rather than continuing the battle on the outside with a
partner, wise partners turn to look within themselves. They
take inventory of any wounds, sensitivities and places where
they can expand their internal balance.

declare an end to war

The first step to positive change is to recognize how you
are dancing now. Clearly see the part you play, how each step
you now take influences where that dance goes.
Professional dancers use mirrors to clearly see how they
are dancing. Relationship is like a mirror. If we look clearly
into what is going on, we can see our part in it.
Most people have a hard time seeing their own part in a
polarity dance. They tend to see the other’s role. They may
have the belief that to look within is too painful. Or that there’s
nothing you can do about it anyway.
In relationship, we are more likely to be defensive, rather
than being open about our role in things. It seems that if we
admitted it, our partner might have something on us, and
this may put us at a disadvantage. It seems best to defend or
stonewall. This is a great idea for warfare. But how does it help
love or nurture our relationship?
At some point, even dedicated soldiers get tired of the battle
 ~ 101 ~

and yearn for love. They question warfare and want to find a
better way to deal with challenges. An example is the story of
how to make soup from stones.
Many years ago three soldiers, hungry and weary of battle,
came upon a small village. The villagers, suffering a meager
harvest and the many years of war, quickly hid what little they
had to eat and met the three at the village square, wringing their
hands and bemoaning the lack of food.
The soldiers spoke quietly among themselves and then
turned to the village elders. “Your tired fields have left you
nothing to share, so we’ll share what little we have—the secret
of how to make soup from stones.”
The villagers were intrigued and soon a fire was put to the
town’s greatest kettle as the soldiers dropped in three smooth
stones. “Now this will be a fine soup,” said one soldier, “but a
pinch of salt and some parsley would make it wonderful!” Up
jumped a villager, crying, “What luck! I’ve just remembered
where some’s been left!” And off she ran, returning with an
apronful of parsley and a turnip. As the kettle boiled on, the
memory of the village improved. Soon barley, carrots, beef
and cream had found their way into the great pot, and a cask of
wine was rolled into the square as all sat down to feast.
They ate and danced into the night, refreshed by the feast
and their new found friends. In the morning the soldiers awoke
to find the entire village standing before them. At their feet lay
a bag full of the village’s best breads and cheese. “You have
given us the greatest of gifts, the secret of how to make soup
from stones,” said an elder, “and we shall never forget.” A
soldier turned to the crowd and said, “There is no secret: it is
only by sharing that we may make a feast.”
 ~ 102 ~

In polarity dances, we often end up criticizing a partner,

being defensive or stonewalling. We act in ways they react
to—which escalates the polarization. This is what kills a loving
relationship. The results of our own strategies, far from keeping
pain away, generate even more pain.
This realization can produce a turning point in some
people’s lives. They discover that being open and vulnerable
is actually empowering. It empowers self-healing, growth,
trust, and a deeper sense of connection. And they discover that
unexpected rewards flow from owning their part in things—the
rewards of greater joy, passion and aliveness.
Take a moment and reflect on the various polarity dances
described above. Answer the following questions:

1. Which upsetting polarity dance seems to be affecting

my relationship most at this time?

2. Which role do I play in this dance? What are the

words and actions associated with my role?

3. Which role does my partner play? What are the words

and actions associated with their role?

4. What result do I get when you increase the intensity

of playing my role?

5. Am I willing to stretch and grow, to step out of the

role I have been playing?
 chapter SIX

REMEMBER
THE GOLDEN RULE
“Insanity is doing the same thing in the same way
and expecting a different outcome.”—chinese saying

This is only rule you really need to remember:

If what you are doing does NOT result in

the loving relationship you truly want...

DO SOMETHING
DIFFERENT!
If you keep doing the same old thing, you will keep getting
the same old results. You know the road to the Hole and the
methods to get there. You also know that every time you do
those same things, you end up in that same Hole.
Doing something different is taking a new road. Instead of
playing out your normal reaction to an event or situation, do
something different. This is the only way you will ever end up
in a different place.
It takes courage to do something different, because you
won’t necessarily know what the right thing is. There may be
no one right thing. You can only do this, do that, and see how it
works. You cannot know in advance what will work.
You are traveling down an unfamiliar road. Know that it
will likely be uncomfortable, at least for awhile. It will require
 ~ 104 ~

you to expand your resources and skills. It will challenge you

to face your fears and stretch your limits.

95% 5% Event Now

Past Map
Normal
Upset

Some
thin n
g Differe
t

THE HOLE

expand your map !

• Take a new and different road
• Access your courage
• Move beyond the fear
• Go towards the unfamiliar
• Do this even if there’s discomfort
When is the best time to do something different? The signal
to do something different is when what you normally do will
likely take you to the Hole.
You already know those times. So name them and then stay
awake. Figure out what you will do differently when you are in
similar situations in the future.
Then do it.
Doing something different is creative and proactive. It is
the key that opens the door to the quality of love you want—a
passageway out of the Hole and into your dream.
 ~ 105 ~

THE job description

1. NAME WHAT YOU WANT TO CHANGE . Name the
interactions with your partner that take you to the Hole. Review
each one—and answer these questions: What does your partner
do? What do you do? What do you feel? What do you need?
What do they feel? What do they need? Don’t guess—ask them
what they feel and need.

2. CLAIM YOUR BAGGAGE. Discuss these interactions

with your partner. Do this when you’re outside the Hole and
share the intention of claiming baggage to improve things. If
you cannot stay out of the Hole with your partner, discuss the
problem situations with a friend or counselor. The other person
is there to listen. You do most of the talking—and specifically
cover the six questions above.

3. SEE YOUR ROLE. Get a clear sense of your part in the

problem. What specifically do you do in the interaction that
adds fuel to the fire? Ask your partner for ideas, or the other
person you are discussing things with. Review the section on
polarity dances and identify any dance that’s a part of your
problem interaction. Name your role in that dance.

4. NAME THE DIFFERENT BEHAVIOR . Name what

you’ll do in the future that will be different. Start by asking,
“What is the exact opposite of what I normally do?” See the
following examples for ideas. If you are truly brave and can
receive feedback not as demands or criticism, ask your partner
for ideas of what might work better.
 ~ 106 ~

5. PRACTICE. Don’t wait for things to fall apart before

you do something different. Under pressure you can forget
everything! Be proactive. Set the wheels turning. Find a small
circumstance each day that allows you to practice your new
behavior. This will help solidify your learning it.

6. STAY AWAKE. Be alert. Don’t fall asleep at the wheel.

When you find yourself in this type of situation again, see it
ahead of time! If you’re heading to the Hole, wake up!

7. TAKE THE LEAP. You may get upset just like always.
It may be very hard to do anything different. The Hole may be
calling you on a molecular level. That’s okay. Go ahead and do
something different anyway. It’s the only way out!

Here are some examples of doing something different:

SOMETHING
THE HOLE DIFFERENT !
Urge to get closer. . . . . . . . Allow some space
Urge to escape . . . . . . . . . . Stay there
Urge to resolve now . . . . . Allow some time
Express all feelings . . . . . . . Contain feelings
Hold in feelings . . . . . . . . . Express feelings
Silent about needs . . . . . . . . Voice your needs
Get defensive . . . . . . . . . . . Just listen
Try to fix or correct . . . . . . . Just listen
Polarize with partner . . . . . Hear their truth
 ~ 107 ~

ALLOW SPACE. If you sense your partner is distant and

your part of the polarity dance is based on a need to get closer,
then something different for you would be to allow space—pull
back and be with yourself for awhile.
This is especially important around the feelings of
abandonment, a red flag that you are being affected by your
baggage. When you feel your partner is not paying you enough
attention, you may normally try to close the gap and pursue a
connection. This seems to be the way to stop upset feelings of
abandonment, but it takes you to the Hole.
Something different is to step back, breathe, center yourself
and allow space to be there. Developing this one simple skill
will change the relationship. It is your own inner key to
transformation!
Remember the way that Jim and Ann transformed their
relationship and themselves. They first went to the Baggage
Claim Area and told the stories of where their sensitivities for
space or distance originated. After naming their patterns, each
of them started to learn to do something different.
Jim faced his abandonment issue. Instead of going to the
Hole when Ann needed space for her business, he learned to
allow that space—and then take care of his own needs. This
resulted in deep healing for him. Meanwhile, Ann responded
by wanting to find more time to spend together.

STAY THERE. If your part of the dance is based on the need

to escape a situation, then something different is to stay there.
This is especially true around the feeling of being trapped or
wanting to avoid being around emotions, a sign of your 95%
factor and old baggage being engaged.
 ~ 108 ~

When the situation could potentially bring up certain

feelings, you may normally get nervous or just have to leave.
You may space out, try to escape in other activities, or even
leave the room. You might stonewall or act avoidant in some
other way. You may be driven by fear.
Something different is to breathe, center yourself, and
simply stay present. There’s nothing else you “have to do”
while staying there. Just remain present. Developing this one
simple ability will change the relationship. It is your personal
key to growth.
Ann’s part of the pattern with Jim was to want her space
for work, but then to need even more space as Jim would
get upset about their lack of time together. Her issue was the
need to escape a sense of entrapment or control. As she faced
her discomfort, she learned to just stay when Jim wanted to
share his feelings. In doing so she learned something that was
very healing inside herself. Meanwhile, Jim responded with
increased ease when she needed space for her business.

ALLOW TIME . If you normally need to resolve a

disagreement, upset or conflict immediately, and your partner
shows signs of fatigue or needing space, then allow time before
a solution is found.
A sure ticket to the Hole is when one person is demanding
an answer or resolution before the other is ready. A partner may
need time and even space to get in touch with their own truth.
To keep going on, pursuing them, will only lead to the Hole.
Something different is to allow them time. Just sit with
the situation not being resolved. Step back, breathe and center
yourself. Developing this skill will change things.
 ~ 109 ~

Remember the story of the boy and the turtle. Pursuing the
turtle with a stick was not the way to get it to open. It only went
deeper into its shell. But when the boy could just let the turtle
have the time to gradually warm up, it popped its head out and
started moving.
Allowing time is to face your own sense of urgency for an
external resolution. In sitting with the discomfort, and learning
to take care of yourself in the meantime, you will discover a
powerful healing within. You will also discover that by allowing
time, you can reach better solutions.

CONTAIN FEELINGS. If you normally trigger your partner

when you express feelings, then practice the art of containing
your emotions instead of blurting them out.
Take anger. If you tend to blow up, then contain your anger.
This is the old “count to ten” and then some. Leave the situation.
Say you need to take a “time out.” Then go somewhere else and
do something else. Physical activity is good. Don’t bring up the
subject until you can discuss it with more clarity and calm.
Containment also applies to other emotions, for instance
feeling hurt, abandoned or controlled. If you normally go on
and on, acting out these feelings with your partner, it’s a sign
of old baggage and your 95% factor being involved. To your
partner, it may feel like you are pushing them into a corner.
That leads to the Hole.
Something different is to contain your feelings. Go
somewhere else and sit with your feelings. Allow yourself
to feel whatever you feel, instead of having to “get it out” by
expressing it. As you sit with your feelings, focus on how you
can best nurture yourself.
 ~ 110 ~

Embracing your feelings like this can lead to healing and

wholeness within. Developing the skill of containment is a key
to changing everything and going down a new road.
Containment is demonstrated in the story of a legendary
monk. The students in his monastery were in total awe of this
elder monk, not because he was strict, but because nothing ever
seemed to upset or ruffle him.
One day they decided to put him to a test. A bunch of them
very quietly hid in a dark corner of one of the hallways, and
waited for the monk to walk by. Within moments, the old man
appeared, carrying a cup of hot tea.
Just as he passed by, the students all rushed out at him
screaming as loud as they could. But the monk showed no
reaction whatsoever.
He peacefully made his way to a small table at the end of
the hall, gently placed the cup down, and leaned against the
wall.
Then he cried out with shock—“Ohhhhh!”

EXPRESS FEELINGS AND NEEDS. If you normally have

a hard time expressing what you feel, something different for
you is to verbalize, to share your feelings out loud.
Similarly, if you normally do not express your wants or
needs, then something different for you is to verbalize, to ask
for what you want or need.
Your partner may sometimes ask you what you feel, and
you may tend to avoid trying to talk about it. You might be
uncomfortable with emotions in general. Or you may know
what you need or feel, but hold it all in. Perhaps you do not
want to rock the boat—avoiding potential upsets or conflicts.
 ~ 111 ~

Something different for you is to articulate your feelings.

Ask for what you want or need. You may stutter and stumble
and sound foolish. That’s okay. You may risk your partner
reacting. That’s okay. Developing the skill to verbalize your
feelings, wants and needs is your inner key to getting the love
you truly want.
Laurie was freshly out of a painful two year relationship.
She came to counseling knowing that some of her behaviors
had contributed to the pain she experienced. In discussing her
past she revealed she was one of eight children and learned
very early that her parents were not available for support.
If she was in emotional pain, she withdrew and isolated
herself. She learned how to nurture herself, but did not learn
how to share her pain with another and receive support. We
discussed “do something different”—and her something
different was to ask for support when she was in emotional
pain, and then be open to receiving it.
She had just begun to date Randy. One evening she was
upset and afraid. She decided to take a risk and ask Randy if he
could come over and offer support.
She made the call and to her surprise, there was silence on
the other end. Randy calmly explained that he could not come
over, that he had a pattern of rescuing women in distress and
he was trying to break that pattern.
Laurie thanked him and hung up the phone. She smiled to
herself as she realized that it didn’t matter whether Randy came
over or not.
Her growth and healing was in asking for support. She
also saw how patterns complement each other and offer an
opportunity for both partners to heal.
 ~ 112 ~

JUST LISTEN. If you normally try to defend yourself in an

interaction, then stop and just listen. Or if you try to fix your
partner, trying to make them feel better, then stop and just listen
to them.
Often, a trip to the Hole is quickened by one partner trying
to change the other. This could be done in the attempt to defend
yourself from what they are saying about you. Or it could be
inspired by the intention to make them feel better.
Either way, you are interrupting them and attempting to
enforce your point of view over theirs. This leads to some kind
of right versus wrong scenario, where your partner has to lose
or end up feeling unvalidated or unheard.
Your partner may then give up trying to communicate—
feeling disconnected. This does little to enhance your mutual
love life, and can do long term damage. Or if they have the
tenacity, they may keep repeating their message until they think
you hear them—which will not happen until you stop trying to
convince them they’re incorrect.
Something different for you is to just listen. Be quiet and
hear whatever they have to say. You don’t need to defend or
explain yourself. You don’t need to take care of their feelings
or try to change what they are thinking in any way.
Just breathe, center yourself, and listen. Maintain eye
contact as much as possible. This skill will be your key to
changing everything and finding a new road to travel.
Most people are amazed to discover that doing less—just
being silent and listening—actually does so much more to
improve the quality of their love.
The wisdom of listening is not a new idea.
In ancient Greece, the philosopher Xenocrates stated, “I
 ~ 113 ~

have often regretted my speech—but never my silence.”

Here’s a story to reinforce this point:
A police officer in a small town stopped a motorist who
was speeding down Main Street.
“But officer,” the man began, “I can explain...”
“Just be quiet,” snapped the officer. “I’m going to let you
cool your heels in jail until the chief gets back.”
“But, officer, I just wanted to say...,”
“And I said to keep quiet! You’re going to jail!”
A few hours later the officer looked in on his prisoner and
said, “Lucky for you that the chief’s at his daughter’s wedding.
He’ll be in a good mood when he gets back.”
“Don’t count on it,” answered the fellow in the cell. “I’m
the groom.”

HEAR THEIR TRUTH. If you normally polarize with your

partner, then something different is to hear their truth. This is
a deepening of the skill of just listening. It is where you can
actually repeat back to your partner, in their words, what you
heard them express.
It’s not about translating their message into your words.
It’s not about outdoing them by saying, “I know exactly what
you mean. You think that’s something, listen to what happened
to me!”
This skill is being able to openly inquire, “Tell me more
about that.” And saying, “That is really something.” This skill
will be a key to the transformation of your relationship. It can
reveal to you a new road to travel together. There is nothing as
validating as to truly be heard. Wise partners know the depth
of this human need—and how to meet it.
 ~ 114 ~

DEVELOP An inner COMPASS

N N = New road
Your higher
Intention
S = Same old...
S
S = Stop!
S = Something different is needed... now!
On the road of relationship, it helps to have a compass. We
are talking about an inner tool to tell you if you are headed in a
new, positive direction—or to the same old Hole.
Your inner compass tells you whether your behavior in any
moment is in true alignment with your higher intention.
How does such a compass signal us?
At first it is easiest to detect if we are headed to the Hole.
The signals: negative thoughts, feelings or sensations. You start
to see your partner in a negative light. You hear critical voices
in your head. It’s that knot in your stomach, the pressure in
your chest. Or you realize you are holding your breath.
Refine your ability to sense that you are starting to feel
upset. It’s a feeling something is off in how things are going,
the recognition that a familiar pattern is starting up that leads
you to the Hole.
There are two marks on your compass: “N” and “S.”
They don’t refer to North and South.
N stands for “New road”—where you want to travel.
S stands for “Same old...” so “Stop!” and do “Something
different... now!”
 ~ 115 ~

Beware — be aware — get very conscious

whenever you sense you are heading
anywhere near the Hole.
If you think you are anywhere near the Hole, pay attention
to your compass. Remind yourself of your higher intention
(Chapter 2) like “Growth” in this example.
Ask yourself if what you are about to say or do will take
you N or S. Ask if you are truly moving onto a New road,
towards your higher intention? Or are you about to do the Same
old stuff, moving you further south, to the Hole?

N CHOOSE
THE HOLE A NEW
ROAD

Upset Upset

Nobody else can take control of your life—just you.

If you do not want to keep going to the Hole, you need to
pay attention to where you are headed.
 ~ 116 ~

Don’t pretend that your partner is the sole agent of where

your relationship is headed. You will only be a victim of
circumstances in your mind—not in reality. Because in reality,
you are right there, doing what you do in the dance.
So pay attention!
If your compass is pointing to S, you need to Stop and do
Something different. Try anything different. Do the opposite
of what you would normally do. If you are uncomfortable with
that, it probably means you are headed in a better direction. It
is uncomfortable to do something new and unfamiliar.

DO ANYTHING DIFFERENT
• Say “Stop!” to yourself and take a Time Out.
• Do the opposite of what you normally do.
• Ask, “What would I do if I already had
achieved personal growth... if I were totally
resourceful, healed, free and whole?”
If nothing seems to work, just say “Stop!” to yourself and
take a Time Out. We discuss this in detail later.
A good thing to do is the opposite of what you would usually
do. What you usually do takes you to the Hole. Try the opposite
thing—and see what happens. We saw examples of this in
the areas of closeness vs. distance, expressing vs. containing
feelings, just listening vs. defending, blaming or fixing, and
hearing your partner’s truth.
But these are not the only areas of relating where you can
benefit by doing something different. Pick any situation that
puts you in the Hole. Next, see your part in it. What do you
 ~ 117 ~

say or do that contributes to the upset? That’s where you want

to do something different. So what is the opposite of what you
usually say or do?
Another way to explore doing something different is to ask
yourself, “What would I do if I were totally resourceful, healed
and whole?” Imagine how someone else who was centered and
confident would behave. Then do that—even though you may
not feel centered yourself.
You will be uncomfortable going down a new road. It is
unfamiliar. It is different. Feeling uncomfortable is a sign you
are going in a new direction.
Remember the story of Sarah and Michael? They were the
couple who were driving in the car, where he teased her and
then she blew up at him.
Michael’s part in the trip to the Hole was to get defensive
and think “I’m only trying to lighten things up. Her behavior
is totally inappropriate and wrong.” Then he blew up back at
Sarah. Down the Hole the went.
Something different for him would have been to identify
the feeling, “Wow, I see you are angry.” Then ask, “What is
going on for you right now? Did I say or do anything?”
Next, instead of trying to defend himself, or trying to fix
how she felt, or blaming her for being upset—he could have
just listened. He could have held his tongue for five minutes,
let her speak, and done absolutely nothing else.
Sarah’s part in the trip to the Hole was to have a knee-jerk
reaction when her 95% factor kicked in from her past. The
energy of an old wound suddenly came up, but not realizing
this, she thought Michael was the sole source of her upset.
Something different for her would have been to contain her
 ~ 118 ~

feelings. Her usual reaction to anger was to immediately and

fully express it. If she contained her emotions, she would have
been able to process them herself for awhile and then recognize
their true source within her.
She might have said, “Your teasing brings up very painful
emotions from my past. My father used to abusively tease me
as a girl. Anger and hurt from that time is coming back up for
me now...”
In telling the whole story, including claiming her past
emotional baggage, she might have initiated a trip on the road
to Healing rather than the road to the Hole.
Such new behaviors would have brought them closer
together and put them on a path of personal growth and positive
transformation.
Always keep the Golden Rule in mind...
If what you are doing is not getting you the results you truly
want—do something different!
 chapter SEVEN

STOP falling
INTO THE HOLE
“Experience is not what happens to you. It is what you do
with what happens to you.”—aldous huxley

Many of the ways that we try to communicate do not work.

Talking can go in circles for hours, and never get anywhere.
The same issue can be discussed over and over—seeming to
get resolve, but then coming up again.
How you talk makes a difference.
Partners in great relationships avoid emotional gridlock.
They seek out constructive ways to resolve problems and keep
the slate clear.
How you communicate is like choosing the road you take.
This chapter will give you tools and techniques for how to take
a different, more positive road together.

How you THE HOLE

act, talk,
and express
your feelings...
When faced
with Challenges
and Upset.
The road you take is how you act, talk and express your
feelings, especially when faced with challenges or upset.
 ~ 120 ~

Recall the road that most couples do take when faced with
upsets. It’s the familiar downward spiral. Partners go around
and around the vicious circle until they land in the Hole.

FAMILIAR ROAD
DOWNWARD
with Challenges and Upset
SPIRAL

Do
say say
Blame Explode Label
the Other the Other
Person Person
Avoid
"Always" "You are"
"Never" Pursue Selfish!"
"Should"
"Right" Run "You are"
"Wrong" so Lazy!"

"You Make "You are"

Me Angry!" Insensitive"

THE HOLE

No matter how hard you might try to “work” on things, if

you’re in the Hole, you can only make matters worse. This is
 ~ 121 ~

“work” that absolutely does not work. The coping strategies

you use in the Hole are what destroy a relationship.
Specifically, the following behaviors kill love:

• Blame the other person

You blame your partner for causing the situation. Like,
“You make me angry!” or “You ruined our entire vacation!” or
“You frustrate me!”

• Label or Criticize the other person

You put a negative label on your partner, like “insensitive”
or “selfish” or some other critical name-calling. Like, “You are
uptight!” or “You’re such a slob!”

• Be defensive, Win-Lose, “right” vs. “wrong”

You try to defend yourself or prove your partner is wrong.
Like, “That’s your problem!” or “What about when you did
such and such” or “You’re wrong!” or “You never do it right.”

• Stonewall, shut down & distance

You shut down, walk out, avoid the issue, pretend it’s not
important, minimize, or simply fail to listen and understand
what your partner is saying.

• Generalize, Black-and-White
You have moved beyond talking about the specific event
and are making generalized statements. There are some classic
 ~ 122 ~

red-flag words—“always,” “never,” “should,” “right” and

“wrong”—words that reveal you have collapsed into black and
white thinking. Statements get dramatized or overgeneralized.
You say things like, “You never help me around here!” “I’m
always cleaning up after you!”

Research has shown that continued use of these coping

strategies leads to divorce or separation. In other words, if you
want to split up, communicate like this.
You have previously read about this road in depth, all the
way down to the bottom of the Hole. Faced with challenges
or upsets, partners become reactive. Their 95% factor kicks
in from the past and amplifies emotions to a level where it is
impossible to interact in a constructive way.
Instead of getting to a positive resolution, partners dig
themselves in deeper. They blame and criticize one another,
each seeing the other person as the cause of the upset. They get
defensive, distance or stonewall.
Couples in the Hole are dominated by their reactivity. The
“fight or flight” reaction alters body-brain chemistry. It alters
how we talk and act. We are under the influence—chemicals
have taken over and deleted our rational capacity.
In other words, you are simply trying to cope with the
anxiety in your body—and you are no longer capable of any
form of communication that will get a positive result.
In the Hole, there is no possibility of a mutual solution.
Each person wants to be “right” and therefore the other must
be proven “wrong.” Someone has to “lose” and nobody feels
accepted. It is clear from the outside that partners are only
damaging their love.
 ~ 123 ~

In the Hole, our positive options are sharply reduced—

if not gone altogether. Yet, people keep trying to resolve the
situation, as if they could! Each wants to put in the final word.
Emotions escalate. Someone may explode or leave.
Most of us can recognize one or more of these strategies.
They seem like normal things to do when you are upset. But be
warned. They can damage love beyond repair.
Unless you develop different strategies to resolve issues,
the strategies of the Hole will either destroy your partnership,
or leave you sharing long term unhappiness.
In my practice, when I first see couples I often hear reports
from the Hole. I ask if they know Rule One for what to do if
you are stuck in a deep hole. They usually look at me with
blank expressions on their faces....
Rule One is this: “Stop Digging!”

FIRST STEP TO A DIFFERENT ROAD

with Challenges and Upset
The first step to a different road when facing challenges
and upsets is to recognize the damaging effect of reactivity and
the 95% factor. See the Hole, don’t pretend it’s not there, and
don’t let yourself be tempted to jump into it!
Trying to solve anything in the Hole is like trying to balance
spinning plates when you are fall-over drunk. Emotional
reactions alter the chemistry of the body and mind just as surely
as any strong intoxicant.
Talking from the Hole, partners end up saying things they
later regret and perhaps didn’t even mean. The damage from
the discussion about the problem can be far worse than the
 ~ 124 ~

problem itself. Partners misunderstand one another more often

than not, and further inflame the issue.
The attempt to solve things once reactivity has kicked in is
like trying to put a fire out by throwing gasoline on it. It is vital
for partners to recognize and admit they do more damage than
good when they go down the road to the Hole. Then agree to
do something different!

RULE ONE: Stop Digging!
I often ask couples, “Can you remember one time when
you went into the Hole and resolved an issue in a mutually
satisfactory way?”
Usually there is silence...
Then I ask, “Can you name times when you went into
the Hole and things just continued to get worse?” There is no
shortage of reports where upsets escalated beyond control.
Things said were taken the wrong way and there didn’t seem
to be any way to get through and be understood. Partners were
left in an emotionally exhausted state, with even more to deal
with than the original problem.
When we go into the Hole, we are being dominated by
issues and emotions from the past. What we are trying to
resolve has less to do with a current partner than it does with
deep seated old wounds. We are most likely trying to resolve
old wounds with parents or others from our past.
Yet the way we project that onto our partner now will
only hurt our current love. Are you convinced yet that there is
absolutely nothing that will be solved inside the Hole? Do you
want to travel on a different road? If so, read on...
 ~ 125 ~

THE “Time OUt” tool

To travel on a new road, you must stop moving toward
the Hole. This is the very first step. You need to take this step
before you can begin to go in a new direction.
Let’s say you find, unexpectedly, that you are involved in a
situation where one or both of you are getting upset. You may
already be going around the Vicious Circle. Or you may be at
the starting line, about to engage in a familiar trip to the Hole.
Someone has just said or done something, and the other
person is getting upset. The Time Out tool is what will keep
you out of the Hole.

s or Does
Sa y
1

4 Upset 2 Upset

3
Says or Does

JUST SAY...
"time out"
 ~ 126 ~

What you do is just say “Time Out” That’s it.

If this sounds too simple, you are right.
It is just that simple.
It is an unusual thing to do, and therefore it will not be as
comfortable as continuing to head into the Hole. Incredibly,
couples are more comfortable with the familiar escalation to
crisis, than with an unusual act like saying “Time Out”
You and your partner need to set up a Time Out agreement
for this tool to be effective. We discuss that below. You will
also have to learn to say and hear the words “Time Out” in
ways that avoid further triggering emotional reactions.
But the hardest thing will be to remember to do it.
Let’s address the actual meaning of saying “Time Out”

INTENTION OF SAYING “Time Out”

“Time Out” = “I’m not resourceful enough
right now to hear you...”

• Recognize you’re headed for the Hole

• Ask for time out to get centered
• Say you’ll return to the topic later
• You want to reach a positive result
• You want to honor your higher intention
Saying “Time Out” is the same as saying:
“I’m not resourceful enough right now to hear you. I’d like
to return to this topic later. If we continue discussing it now, I
am afraid I will only end up in the Hole.”
“I would like some time out now so I can center myself.”
 ~ 127 ~

“Then I would like to return to this topic in a few hours—

when I will be able to better hear and understand what you are
saying—and respond in a resourceful way.”
“I want to reach a positive result with you around this
topic—one that works for both of us.”
“Is it okay with you if we continue discussing this in three
hours? Or is there a better time for you?”
Depending on your level of upset and anxiety, you may
need more time before getting back to discuss the topic. Maybe
you’ll need to take a break—be alone and center yourself.
At other times, you may only need to change the topic of
conversation or be silent for a few minutes.
The important thing is to stop moving toward the Hole.

THE HOLE

STOP

Upset Upset
 ~ 128 ~

Saying “Time Out” is like putting a stop sign in front of the

Hole. It says, “Wake up! We are about to go into the Hole if we
keep going in the same direction.”
Later on, when you are well practiced in the Time Out tool,
you can learn to put up a detour sign or fluidly move around
the Hole. You can even learn to take an abrupt right turn and
travel down a new road.
The Time Out tool is the first step.
When I had recurrent back pain, my physical therapist told
me, “If you want to start healing your back, you need to stop
doing more damage to it. Stop lifting heavy objects!”
It seems pretty obvious now. And it worked. So does the
Time Out tool. If you want to start truly resolving issues, you
need to stop adding more damage to your love. Trying to
resolve issues when you’re in the Hole is the equivalent of
lifting heavy objects when your back is already out.

MAKe A Time Out AGREEMENT

To use the Time Out tool effectively, a couple needs to
make a clear, specific agreement. This means writing up the
agreement as a contract and signing it.
What should be included in such a contract appears on the
next page. The contract begins by stating its purpose—to stop
engaging in behaviors that destroy your relationship and to act
in a way that honors your own higher intentions (Chapter 2), as
well as your shared vision (Chapter 11).
The contract goes on to declare the specific behavioral
agreements that support its purpose. These are all necessary for
the Time Out tool to actually work.
 ~ 129 ~

Partnership Agreement
STOP
Purpose:
To Stop Destructive Behavior
To Build a Positive Connection
Terms to Arrange:
• Pick signal ("Pause" "Time-Out").
• It’s absolute. Everyone must stop.
• Your job is to say signal ASAP...
As soon as you feel any activation.
• Agree when to return to topic.
• Time Out = 1 hour - 24 hours.
• Return to topic when resourced.

There are six ingredients required to make a complete Time

Out agreement. If you leave one of these out—or fail to observe
it—the Time Out tool will not work.

1. Pick a verbal signal. This can be the words “Time Out”

or anything else (“I Need to Pause”, “Whoa!”) if you come up
with other words that work better for you. It should be short
and clearly identifiable in any context.
 ~ 130 ~

2. You agree that when this verbal signal is given by either

person, you both will immediately stop no matter what is
happening. There needs to be no further explanation of why one
of you has called “Time Out.” No justification is required. You
already understand the full meaning of the verbal signal and the
intention behind using it. There is no debate. It is absolute. You
stop discussing the topic immediately!

3. It is your job to say “Time Out” as soon as possible—

whenever you sense things are moving in the direction of the
Hole. You must say it as soon as you realize you are starting
to react. You don’t wait or think, “We can solve this if I can
just make my point” or “I can take a little more of this...” You
say “Time Out” Hesitation to do this is the main failing point
of most couples in using the Time Out tool. We will talk more
about this below.

4. Whoever calls “Time Out” proposes the time and place

to come back together in order to address the issue in a more
resourceful way. It is then their primary duty to get centered in
order to better hear the other partner.

5. Ideally, the time out period should be at least one hour,

but not more than 24 hours. You can agree to exceptions. Work
within the schedules of each partner to find a time where you
both are most likely to be resourceful.
If you use third party counseling or coaching, it may be
better to take the issue to session. You might more easily
resolve the issue and learn new communication skills at the
same time.
 ~ 131 ~

In the beginning, some couples we work with declare

several “Time Out’s” during the week and postpone resolution
until they see us. They report that they continue to interact in
loving ways in the meantime, feeling like a weight has been
lifted off their backs.

6. You must come back as agreed. The Time Out tool is

not a method for avoiding important issues. It’s a way to stay
resourceful and on the 5% level of feelings where you can
still successfully negotiate wants and needs and find mutual
resolution. It’s a way to keep the heat of the 95% factor from
kicking in, amplifying your emotional states and taking you
into the Hole.

USE IT OR LOSE IT
Partners often hesitate or forget to say “Time Out” This is
the main failing point I have seen. You’ve got to use it or you
will lose it. By “losing it” we mean you’ll fall in the Hole.
The story of the four monks shows how easily we can
be sidetracked from keeping an agreement to take time out.
The four agreed to meditate silently without speaking for two
weeks. By nightfall on the first day, the candle began to flicker
and then went out. The first monk said, “Oh, no! The candle is
out.” The second monk said, “Aren’t we not suppose to talk?”
The third monk said, “Why must you two break the silence?”
The fourth monk laughed and said, “Ha! I’m the only one who
didn’t speak.”
For it to work, you have to remember to keep the Time Out
agreement. Some people may think saying “Time Out” is an
 ~ 132 ~

act of copping out or showing weakness. Others may be afraid

they could insult their partner or further rock the boat. So they
just “forget” to say it.
But saying “Time Out” is a gift to the relationship, and to
each other. It stops an all too predictable journey to the Hole
before more harm is done. It sets up an interval of time for you
to get perspective and center yourselves, so that you can later
address the issue and get a more positive result.
So, to repeat, it is your job to say “Time Out” as soon as
you sense things are headed to the Hole. If you are operating
on a 5% level of emotions, appropriate to what is going on here
and now, you can still achieve a positive result. As soon as you
hit 10% and rising, you are closing in on the Hole.
You may start to feel sensations in your body that tell
you the discussion is more heated than the issue warrants. A
tightness in your throat or stomach, perhaps. Say “Time Out”
If you wait until you hit 25% or 50%, it’s already too late. It
takes only 10 seconds for the 95% factor to fully kick in. By
then you are lost!
Say conflict arises over not keeping the house as clean as
the other wants. Maybe it’s about that pair of socks discovered
on the living room floor. At 5%, you can negotiate and find a
mutual solution. At 10%, you may start hearing the words “You
always...” or “You never...”
Remember Rule One. It’s time to say “Time Out”
If you hesitate, hoping things will be different this time,
you are just fooling yourself. You are pretending the Hole is
not there. Say “Time Out”—Stop Digging!
It is your job to say “Time Out” Remind each other to take
time out and return to the topic later when you can be more
 ~ 133 ~

centered. You both can do things differently and create for

yourselves a better chance to get a positive result.

practice makes perfect

When nurses initially learn to do CPR, cardiopulmonary
resuscitation, they practice doing it over and over again—on a
dummy. This allows them to integrate the new behavior so that
they can perform it later in the heat of emergency.
It would make no sense to start learning CPR directly on a
patient in critical condition. Similarly, it makes no sense to try
to integrate the Time Out tool into your behavior by waiting
until things heat up before you use it.
I recommend practicing a mock Time Out—once a day for
a month. This is where you say “Time Out” but you are not
feeling upset. You are just practicing the tool, so that you can
more easily do it later, under fire.
It’s great if you can practice a mock Time Out at a time
when it seems to fit a situation, before there is any emotional
upset. But this really doesn’t matter. Whether or not such perfect
situations arise, it is important to practice it every day.
Since this is a mutual agreement, your partner will also be
practicing, and this will help you adjust to hearing the word
“Time Out” and then respecting it rather than getting upset.
In a mock Time Out, simply say your signal—“Time Out”
or whatever you have chosen. Then follow it up with, “I need
to take some time out here, to get more resourceful. Can we
continue this topic in five minutes?” Then leave the room if
possible, or at least be completely silent for a full five minutes.
During that time, breathe and center yourself.
 ~ 134 ~

Consider the alternative

Many people tell us “I called a Time Out, but I still felt
very upset. So what’s the point of saying Time Out? It didn’t
get rid of my upset feelings.”
We have one answer. Consider the alternative.
If you went further into the Hole, do you seriously think
you would end up feeling less upset? Be honest. You are only
going to get more and more upset—as you and your partner say
more and more unresourceful things to each other.
The sooner you stop your march to the Hole, the less upset
you will have, the less time it will take you to get resourceful,
and the less damage you will have to try to undo.
Why don’t we all realize this?
Because the Hole is very seductive and tricky.
The Hole says “Jump in here! This is the way to get rid of
your upset feelings. Act them out! Blame your partner!”
But the Hole is lying to you. Has that ever been true? Even
once, have you resolved something from inside the Hole?
So, sure, you will say “Time Out” and then you’ll still have
whatever upset you are feeling in the moment. In the silence of
a Time Out, you may even be more aware of them.
But consider the alternative—creating even more upset
feelings and more damage. And creating even more loss of love
and self-esteem.
Don’t let the Hole trick you into thinking you can get rid of
your upset if only you prove you are right, or yell loud enough,
or dump your judgments onto your partner.
Consider the alternative to Time Out—increasing damage.
Then do the wise thing and say “Time Out!”
 ~ 135 ~

Time Outs are self-stops

The real secret to the Time Out tool is that you are actually
stopping yourself. It is vital to see the true inner reason that you
personally have for using the Time Out tool.
That reason is simply this:

You don’t want to go to the Hole!

If you have read this far, you realize that going to the Hole
is destructive to your relationships. But that’s only half the
story. The rest is just about you.
Going to the Hole is destructive to your mental well-being
and probably even your physical health. Each step you take
towards the Hole sets you up for more inner suffering, more
mental rumination, more replays of your inner movies, more
tension in your body, more stress on your heart.
Going to the Hole makes you act and talk in ways you will
personally regret. Each step you take towards the Hole lowers
your personal self-esteem and stunts your personal growth.
Here is the bottom line. Going to the Hole means you have
just forgotten your own true higher intention!
How are you taking a new road of “Growth” or “Healing”
if you are letting yourself go to the Hole again? No matter
what your higher intention (Chapter 2) is, you are not going to
find it in the Hole. There, you will only find yourself in a less
resourceful, contracted condition.
Is that how you want to live your life? Unconscious? Out
of alignment with who you truly want to be?
When you stop yourself from taking just one more step
 ~ 136 ~

towards the Hole, you make a conscious choice that supports

your own personal growth and your higher intention.
So anytime you say use this technique, you are really saying
“Time Out” to yourself—for yourself. Saying this is a way of
taking good care of yourself.
Whether or not your partner is ready to join you in a Time
Out, you still owe it to yourself to stop. Sometimes this may
mean being silent unilaterally, or even leaving the room.
If you have to take a unilateral time out, don’t just walk
away or slam the door. Clearly state you are taking a time out
to go center yourself. Announce that once you calm down, you
will come back to listen to your partner.
Ultimately, you are a part of how the interaction is going,
and you are responsible to take care of yourself.

in the heat of emotion

Aristotle said, “Anybody can get angry, that is easy. But
to be angry to the right degree, and at the right time, and for
the right purpose, and in the right way—that is not within
everybody’s power and is not easy.”
Communicating anger is especially problematic for many
relationships. One partner may be sensitive to anger and may
get quite hurt by it. Unless both partners really enjoy yelling,
the way anger gets expressed will be an important factor that
can determine whether love builds—or decays.
Avoiding conflict is certainly not the solution. Research
indicates that couples who avoid conflict are prone to divorce.
Avoidance results in distancing further and further, until love
seems lost. Studies also show that couples who stay married
 ~ 137 ~

have as many conflicts as those who divorce. The difference

is the skill level they bring to communicating.
Anger is a natural emotion and needs to be expressed—in a
skillful way. Anger is an important signal that something is not
working for us, that we are not getting our needs met, or that
our boundaries are being crossed.
Sharing these signals with one another is as vital as using
indicator lights when driving a car. Letting each other know
what is going on, gives the other a chance to respond.
It is not the emotion of anger itself that damages love. The
real issue is how it gets expressed, the specific actions and
words that accompany the anger.
There is a story about a little boy with a bad temper. His
father gave him a bag of nails and told him that every time he
lost his temper, to hammer a nail in the back fence. The first
day the boy drove 37 nails into the fence.
Then it gradually dwindled down. He found it was easier
to hold his temper than drive those nails into the fence. Finally
the day came when the boy didn’t lose his temper at all. He told
his father, who suggested the boy now pull out one nail for each
day that he was able to hold his temper.
Days passed and the young boy was finally able to tell his
father that all the nails were gone. The father took his son by
the hand and led him to the fence.
He said, “You have done well, my son, but look at the holes
in the fence. The fence will never be the same. When you say
things in anger, they leave scars like these. You can put a knife
in a man and draw it out. It won’t matter how many times you
say ‘I am sorry’—the wound is still there.”
The Time Out tool helps develop a level of skill in the
 ~ 138 ~

expression of anger. It helps you to pull back from the brink

of the Hole, to stop yourself from acting out the anger on
automatic pilot.
When you take time out, it is your job to get centered and
resourceful, so you can come back together and express your
message with skill. After all, if it was important enough to blow
up about, it’s important enough to express well.
There are countless recommendations for how to work
through anger during a time out—from writing about it to
engaging in physical exercise or activity of some sort. Go for a
brisk walk. Chop firewood. Do something productive that you
have been putting off.
Some people benefit by just sitting for awhile, breathing,
and feeling all the sensations in their belly. Find out and do
whatever works for you. The next chapter gives you a powerful
method to center and calm yourself.
If you are in relationship with a partner who is willing to
make a Time Out agreement, write the following on a sheet of
paper, date it, sign it and put it somewhere special:

Your Time Out Agreement

1. The signal will be __________ (e.g. “Time Out”).
2. It will be absolute. I will stop if you give the signal.
3. I will give the signal as soon as I feel I am in the reaction
zone and am going to the Hole.
4. Whoever gives signal proposes when to come back
together to discuss topic more resourcefully.
5. Time out period is between one hour and 24 hours.
6. I will come back as agreed.
 chapter EIGHT

Center Yourself
“Are you willing to feel better—
even if everything outside of you stays the same?”

All relationships run into problems or differences. These

often give rise to upset feelings. We may feel angry, frustrated,
irritated, hurt, sad, resentful, afraid, ashamed, condemning, or
a range of other negative feelings.
If these feelings are strong, the chances are very good that
past sensitivities or wounds have become activated and are
adding into our emotional mix. Such unhealed issues from our
past amplify our negative feelings to new heights.
How each individual faces and handles their negative
feelings will determine how a relationship fares over time. The
way in which we deal with our upsets is a key element in the
longterm success—or failure—of a relationship.
Unfortunately, many of us have poor training to deal with
negative feelings. This chapter presents a tool which you can
use to center yourself, soothe your anxieties, calm yourself
down—and find your inner resourcefulness.

Outer and inner tools

Most relationship skills currently taught have to do with
improving communication. Communication is an event that
occurs between two people. It is usually seen as the main issue
when things get upsetting in a relationship.
However, poor communication arises from the upset
emotions each partner is feeling within themselves.
 ~ 140 ~

It is our inner world—our upset emotional state—that

drives bad communication. When we fall into the Hole, we are
interacting from a place of “fight or flight.” The resulting body
chemistry takes control over our words and actions.
In this condition, the good communication techniques you
know are out of reach. Communication skills are “outside”
tools, used to be effective in the external world.
What you need when upset are vital “inside” tools.
If a relationship is plagued with negativity, the driving
force pushing it downhill is unresolved emotional upset. If this
upset is not transformed or shifted, communication skills alone
will fail to turn things around.
Upset emotions live within us. They are best transformed
using “inside” tools.

the solution is within you

When upset, we usually focus on what needs to change
outside of ourselves. We want the other person or the situation
to change—so we can feel better inside.
This “outside” approach typically fails. So our negative
feelings continue to build. After an upsetting event we rehash
things in our mind or rehearse what to say or do next. This
keeps us upset, even makes us more upset.
If our attention is placed on the outer event and the other
person, this keeps us from transforming our own inner world.
We may not realize there’s a way to directly work with, soothe,
heal and shift our inner feelings.
Feelings live within us. To transform them we must first
place our attention within our inner world.
 ~ 141 ~

Below, you will learn a new and powerful “inside” tool to

help you calm and soothe your internal feelings. This tool has
been known and used for thousands of years—and is being
rediscovered by psychologists today.
Ultimately, it’s your world—there within you. Why not
learn all you can to take the best possible care of it? 
When upset, you may want changes to happen outside
yourself, from your partner. Such changes indeed may be
desirable. Regardless, consider the following statement:

Relationship is an “Inside Job”

This means we will never succeed in longterm love if we

do not master our own inner feelings—and learn to soothe, heal
and calm what comes up inside of us.
When we finally wake up to the possibility of taking inner
care of our emotional upsets—then we can make changes that
will profoundly affect our outside world of relationships. When
we give up blaming others, and trying to change who they are
so we can feel better, the outside world of relationships can
shift in a positive direction.
This is a paradox. To change a relationship, the change
starts within you. Love starts within yourself.
We are not suggesting that you should allow people to
behave in a way that does not work for you. On the contrary,
you are responsible to assert healthy personal boundaries, and
to constructively communicate what works for you.
In making the statement that relationship is an “inside job”
we encourage you to learn to work with your upset feelings.
When you do this, you end destructive emotional entanglement
 ~ 142 ~

and show up in a healthy, powerful way. That feels good! And

it changes everything on the outside for the better.

An inner tool
Here is a simple, powerful tool: the In & Down process.
This is a tool you can use under any circumstances, to
center yourself and calm your inner world. It helps you hold
onto yourself and not get lost in negative feelings.
In & Down is a process you can use anywhere, anytime
you start to feel yourself emotionally react. It gives you a way
to contact and build your inner strength.
It involves training your attention to move at will, so you
do not lose yourself in emotional upset. With practice, you can
develop mastery to stay centered within a resourceful state—
instead of getting lost or acting out in ways you later regret.
A tool like In & Down is used by Tai Chi masters, Akido
black belts, Buddhist monks, and many other traditions of
self-mastery. Today, this inner tool is used as a method for
stress reduction and for self-calming. Helen Palmer, a leading
authority on the Enneagram personality system, teaches this
tool as a method to move beyond habitual personality patterns
which trap us in upset and suffering.

we learned how to get upset

The ways we emotionally react, suffer and get upset are
not preordained. They are not set in stone. They are learned in
childhood. As adults, we can now learn new ways to respond.
Between two and eight years old, we learn what “should”
 ~ 143 ~

upset us and how we should react—with anger, jealousy,

insecurity, avoiding conflict, withdrawing from emotions,
getting hysterical, feeling trapped, fearing abandonment,
resentment, and all the other reactions we suffer.
Many of the problems in adult relationships directly reflect
this childhood training. It is literally as if we are still driven by
an “inner six year old” when it comes to love.
Most of this upset and suffering is unnecessary.
And there is good news. Since the ways we tend to react
and suffer were learned in childhood—this means that we can
now learn healthier ways to respond.
If you are committed to changing yourself from the inside,
you can learn to vastly reduce your tendencies to get upset or
react the way you usually do. With practice over time, you can
achieve powerful, positive results.
Consider committing to take charge of your inner life, to
learn the right tools—and to use them.

Choose to center yourself

The In & Down process is a powerful inner tool to center
yourself if you begin to get upset. It can help you self-soothe
and calm yourself down. Using In & Down, you can find a
peaceful place in a potential emotional storm.
Think of types of “emotional storms.” Some are active,
like thunder and lightning—with bolts of anger or tidal waves
of anxiety or pain. Others seem more foggy or frozen—where
we find ourselves numbing out, withdrawing, stuck in upset
feelings or incapacitated with confusion.
An emotional storm is like rolling waves on the ocean—
 ~ 144 ~

rocking and tossing you in their wake. Instead of getting lost

in the waves—the In & Down process is like going down into
the depths of the sea to a resting place on the calm sandy ocean
floor, where all is still, regardless of stormy waves above. We
will return to the ocean metaphor again, later.
In essence, it is knowing how to hold onto who you truly
are, regardless of the stress of your circumstances or how
poorly others may be acting. It is taking responsibility for your
own inner mental and emotional health—in each moment.

warmup exercise
Here is a warmup experience that will prepare you to learn
In & Down. It only takes five minutes. We assume you are in a
room right now. If not, do your best to apply the following.
After you read each sentence, stop and close your eyes and
move your attention to where it says—and hold your attention
there for about five seconds before opening your eyes and
continuing to the next sentence:

1. Place your attention in the center of the room.

2. Place your attention against the far wall.

3. Place your attention at book-reading distance.

4. Put your attention on your feet and try to find out which
foot feels lighter—your right or your left.

There is no “right” answer or anything you “should” feel.

 ~ 145 ~

Now review these four placements of attention. If possible

keep your eyes closed. Notice any differences as you put your
attention: (1) in the center of the room; (2) on the distant wall;
(3) at book-reading distance; (4) on your feet.
The next step is to explore more “inside” placements of
your attention. Three will be on thoughts in your head, and one
will be on your breathing.
As before, read each of the following sentences. Then close
your eyes and put your attention on where it says—and keep it
there for about five seconds:

1. Put your attention on a thought or memory of an event

from this past week.

2. Put your attention on a thought about the future, on

something you are planning to do next week.

3. Put your attention on a thought that is entirely imagined,

on something that you make up.

4. Put attention on your breathing. Notice where in your

body you feel yourself inhale and exhale.

As before, there is nothing you “should” feel. If you had

trouble locating your breath, try to sense either how fast or
slow it is, and whether it is deep or shallow.
Now review these four placements of attention. Again, do
this with your eyes closed. Put your attention on: (1) a memory
of a past event; (2) a future event; (3) something you imagine;
(4) on your breath.
 ~ 146 ~

How was it different in any way between thinking of the

past, the future, something imaginary? How was it different
from these to attempt to put your attention on your breath?
The final warmup experience is entirely about different
locations of your breath. As before, read each of the following
sentences, then close your eyes and put your attention on what
it instructs and keep it there for about five seconds:

1. Put your attention on your chest and how it expands

and contracts with each breath. Notice the speed of
breathing and the depth of each breath.

2. Put your attention lower, somewhere between your

chest and your belly and sense any movement with each
breath. Notice the speed and depth.

3. Move your attention to your belly and sense even the

slightest movement there with each breath. Notice the
speed and depth of your breathing there.

4. Let your attention rest on the floor of your belly, about

an inch or two below your belly button. Sense any
movement there with each breath.

Now review these four placements of attention, with your

eyes closed. This time as you do it, let your attention linger
in each location for a longer time. Put your attention on your
breath: (1) in your chest; (2) midway to your belly; (3) in your
belly; (4) at the bottom floor of your belly, slightly below the
naval. Let it stay there for a minute.
 ~ 147 ~

Direct Your Attention

In the experience, first you put your attention “outside” in
the room. Then you moved “inside” to your thoughts. Finally,
you moved to your body and sensed your breathing, moving
down until you got to the floor of your belly.
Resting there, you can get more centered and clear, calm
and resourceful. Acting from this inner placement of attention,
you can achieve better results on the outside.
The section on the next page—“In & Down”—will take you
through the process step by step. Do not worry about “getting it
right” because however you do it is okay. It will feel more and
more powerful the more you practice it.
If you have a voice recorder, record the following page at
a slow pace. Then play it back to yourself to be guided through
the process. Just close your eyes and get into it.
If you are in a relationship, I recommend reading this for
each other. Or if you have a friend who will read it to you, that
is another good way to get it.
Otherwise, just read to yourself, and go at your own pace.
Get your own sense of how the process works by doing each
step as you read it. Just pause and close your eyes as you
experience each step fully.
Sit comfortably in a chair, and place your feet flat on the
floor. Go through this slowly.
The full process is on the next page. The final step in it
suggests you keep your eyes closed as you continue doing
the process for a few additional minutes. By then you can just
close your eyes and fully enjoy the process until it seems time
to reopen your eyes.
 ~ 148 ~

in & down process

Notice where your attention is placed. On a sound? On a
thought? On a feeling? On a sensation? Just notice this.

Bring your attention in and down, to your chest. Notice

your breathing there. Is it deep or shallow? Fast or slow?

Move your attention down into your belly. Notice your

breathing there. Sense the slight rise or fall of your belly as
you breathe in and out.

Now move your attention to the floor of your belly—to an

inch below your naval. Sense how the floor of your belly
slightly rises and falls with each breath.Your task now is to
your attention here, at the bottom of your belly.

If you realize your attention has wandered to a thought,

just say “that’s a thought.” Then choose not to follow it.
Just gently move your attention back in and down, to the
floor of your belly. Notice your breath there.

Over the next few minutes, whenever you notice you have
been hooked by a thought, just say “that’s a thought.” Then
move back in and down, and pay attention to the floor of
your belly. Notice its slight rise and fall with each breath.
Keep your attention in and down for a few minutes more.
Sense this deeper by closing your eyes. After a few minutes,
open them again, while keeping your attention focused in
and down.
 ~ 149 ~

The sandy ocean floor

The practice of In & Down helps you become more centered
and solid within yourself.
There are numerous metaphors to describe the process of
going In & Down. Consider an ocean and its waves. When
we are not centered, we may feel like we are a ping-pong ball
being tossed about on the waves of an ocean.
Waves of thoughts hook us and lead us into upset states.
Waves of emotion may grab us. Getting caught up in thoughts
and feelings, we will lose all semblance of inner peace and
emotional resourcefulness.
There is an alternative. Go In & Down.
To go In & Down is like diving into the ocean, going all the
way down to the bottom, and landing on the sandy ocean floor.
At the bottom of the ocean there is calm and stillness.
No matter how choppy the waves above, no matter how
stormy the weather conditions, when you dive down to the
bottom of the ocean, and sink your feet into its sandy floor—
you come to rest in stillness.
Going In & Down is to choose to unhook your attention
from the traps of thoughts or feelings, to move out of your head
and into your body. You go all the way down to the center of
who you truly are, and come to rest there.
As you remain resting at your center, a natural sense of
spaciousness gradually unfolds. You may start to feel more
connected to the chair you are sitting in, or the floor you are
standing on.
Each successive breath feels more and more free. You relax
into the moment and discover peace.
 ~ 150 ~

Focus on your breath

Each time our attention gets hooked by a thought, we are
either taken into the past or future. This increases anxiety and
upset. We worry about what might happen. We fume over what
already happened.
What positive results do we ever get doing this? The future
is unknown. The past is over and cannot be changed.
When you move your attention back to the breath, there is
only the one breath you are breathing—right here, right now. A
past or future breath is no consequence.
When you come fully into this breath right now, you arrive
in the present moment. You expand to be more fully present
within your actual living experience, here and now.
If you pay close attention right now, you may discover you
are actually okay—regardless of what is going on outside. So
whenever thoughts or feelings hook you, move your attention
back In & Down. Put it on your breath.
Think of the cycle of breathing. Imagine it takes the form
of a wave, as it moves from exhale to inhale and back again.
There is a peak and a valley of that wave. This corresponds to
how the floor of your belly rises and falls in each breath.
When you go In & Down, discover exactly where in the
cycle of the breath you feel the most space, stillness and calm.
At the peak? At the valley? Somewhere in between?
Discover where the exact point of maximum stillness is. It
may vary from time to time. Wherever it is, put your focus on
that part of the breathing cycel. Put more of your attention on
it, and gently let yourself embrace the full spaciousness, calm
and stillness it is offering you.
 ~ 151 ~

Practice makes skillful

You should now have a sense of In & Down. Hopefully you
got to feel a bit more centered and calm. Don’t worry if this
does not happen yet. Accept however it goes.
Practice In & Down several times a day. One time could be
where you sit down and do it for five minutes, as a meditation.
The point is to use it in your daily life—not just to make some
kind of separate, speical meditation practice out of it.
Find times in daily life where it can help you.
Do you get frustrated waiting in line? Use the In & Down
process. You could be delighted with increased feelings of
peace and joy. 
How about using it in traffic jams? After you learn to do In
& Down, you won’t have to close your eyes to do it.
What about meetings that you don’t enjoy? In & Down can
change your negative feelings to more resourceful feelings.
Chances are, you’ll get more effective results, too.
There are lots of places to practice In & Down as a tool in
daily living. The more busy you are, the more you can benefit
from it. In & Down will increase your ability to be centered,
resourceful and feel good. When is that not useful?
Like all skills, you get better at In & Down the more you
practice. So practice it every day.
When we are upset, our normal placement of attention is
outside ourselves, and may be on the past or future. We focus
on how the other person or the situation needs to change. We
fume over the past. We fret about and try to plan the future.
This doesn’t actually help. Quite the contrary. But once
mastered, In & Down can help.
 ~ 152 ~

For most of us, it seems perfectly reasonable to have an

external focus if there’s a problem. We think, “Get the other
person to change. They are the reason we’re upset.”
How well does this work? Terribly. It usually leads to more
upset and suffering. And negative results.
Moving attention In & Down is a much better strategy.
In & Down is powerful when you are in the middle of a
hard situation. It’s also useful if you are replaying an event in
your head. If you find yourself getting upset in such reviews,
you’ll do better by moving your attention In & Down.
This tool helps you get centered and shift upset feelings.
That’s a big payoff in life. So practice!

Time Out for In & Down

Say a difficult interaction moves you towards the Hole, and
you call for a “Time Out.”
You will likely still have upset feelings.
Use In & Down during the time out period. This helps you
calm down and soothe yourself. It helps you really figure out
what is important to communicate. It helps you regain a more
resourceful state within yourself.
People often fail to call for a time out, because they do not
have anything else to do with their upset energy than to let it
drive them into the Hole.
In & Down is a vastly preferable alternative. Practice and
master this basic inner tool, and you will significantly increase
your ability to be effective in relationships.
 chapter NINE

communicate
to get positive results
“Two monologs do not make a dialog.”—jeff daly

If you want to communicate well, you need to be in a

resourceful state. This is especially true when you are dealing
with problems, differences and potentially charged issues.
The bottom line is that it is your job to be heard.
If you have an important message, you want it to be heard
and understood.
Your style of delivery of that message, and the context in
which it is given, will make all the difference.
This chapter is about setting up a context for productive
communication. We will look at a specific set of tools for how
to have an effective conversation.
The process of communicating involves two people. We
can easily forget this. We usually see communication only
from our own point of view. We know what we mean to say,
and it’s our partner’s job to understand us.
A grammarian fell into a well one day and had difficulty
climbing up the slippery sides. A little later, a Sufi chanced by
and heard the man’s cries for succor. In the casual language of
everyday life, the Sufi offered aid.
The grammarian replied, “I would certainly appreciate
your help. But by the way, you have committed an error in your
speech,” which the grammarian proceeded to specify.
“A good point,” acknowledged the Sufi. “I had best go off
awhile and try to improve my skills.” And so he did, leaving
 ~ 154 ~

the grammarian at the bottom of the well.

Here is an important fact about communication:

The Meaning of your communication is...

the Response you get!
The real message the grammarian delivered was to tell the
Sufi to leave—by insulting him. Remember, it is your job to
get your intended message across. So figure out how to express
yourself so that you will be heard.
Partners often pay attention to what they’re trying to say,
rather than to how they say it. Hence this rule:

If you do not get the Response you want...

then Do Something Different!
The Golden Rule, as always, applies.
A story of another man in the hole is warranted. All the
village was gathered around the empty well, trying to get this
man out before the sun went down.
They were shouting, “Give me your hand!” But the man
would not respond.
Meanwhile, a Sufi came by and noticed what was going on.
He made his way through the crowd, to the edge of the hole,
and looked down at the man.
“What is your profession, friend?” he asked.
“I am a tax collector,” gasped the man.
“Well in that case,” said the Sufi, “take my hand!”
The man immediately reached up, took the Sufi’s hand.
After he was pulled to safety, the Sufi then told the crowd:
 ~ 155 ~

“Never ask a tax collector to give you anything!”

It is your job to notice whether your intended message
is getting across to your partner. Notice their response. If it
is not what you intended, then respect the importance of your
intention—and change how you are communicating.
Recall how Sarah reacted when Michael tried to lighten
things up by teasing. If he stayed true to his intention and
applied the Golden Rule, then he might have said, “Wow! That
really upset you. I’m sorry—that wasn’t my intention. Do you
want to talk about it?” Then he’d just listen.

What is your true intention?

When communicating about a difficult matter, there may
be a number of competing intentions that direct your words
and actions.
For instance, Michael has the intention to lighten things up
in the moment when he teased Sarah. He simultaneously had
an intention to share a rewarding relationship with her.
But when she blew up at him for his teasing, several other
intentions arose. Feeling shocked and hurt, another aspect of
him may have taken over—coping strategies under stress.
On this level, his intention was to just try to cope with the
sudden onset of anxiety and upset feelings. Perhaps another
part of him also jumped to cover those over quickly, to wall off
any sense of vulnerability.
The intention for self-protection often comes up when we
get upset in a challenging situation. Depending on personality
type, this may result in our shutting down, or going on the
offensive. We may freeze and get numb, or hit back.
 ~ 156 ~

These are all strategies of being in the Hole. They produce

the very opposite of what our highest intentions are—to share
authentic, open, courageous, honest, supportive love.
If Michael remembered his higher intentions, he may have
been able to stop himself from going to the Hole. But most
often, we lose track under the stress of internal upset.
The intentions mentioned above concern the relationship
and how we interact as partners.
Even more fundamental is our own personal highest
intention.
If we shift our attention within ourselves, to hold onto our
highest personal intention, then we can hold onto ourselves—
even as the interpersonal weather around us changes.
A storm could be brewing, a heavy downpour may have
arrived—yet we can stay centered in knowing our own true
highest intention.
We are speaking of intentions like “Growth” or “Healing”
(Chapter 2) which represent our personal aspiration to be at our
best in any situation or circumstance.
Even if your relationship has become very upsetting, even
if there are presently difficult and emotionally charged issues
that challenge you—can you still be in touch with a personal
intention such as “Growth”?
If Michael had held onto such a clear inner intentionality,
he may have remembered to go In & Down, to reach deep
within himself, to hold onto himself—when Sarah blew up.
To the extent we hold onto our true intentions, we can
operate at our best in any situation. Being able to recall our
highest intention at any moment is critical. Only by doing that
can we set our course in the direction we truly want to go.
 ~ 157 ~

Set your intention

Later in this chapter we will look at the details of a way to
communicate that supports you to stay at your best.
You can use this communication tool proactively—to
initiate a discussion—or as a way to continue talking after you
have taken a Time Out around some topic.
In either case, it is vital to clearly set your intention before
launching into a discussion of the topic at hand.
Say something like:

“My intention for this talk is growth”

Hold onto your own highest intention as you talk and listen
to each other.
Before any talking starts, take a moment in silence to go
inside yourself and get in touch with this intention. Specifically
go In & Down (Chapter 8), deep within yourself, and as you
breathe, fill yourself with the desire for “Growth” or whatever
word expresses your higher intention (Chapter 2).
Silently ask yourself, “How would I listen right now if I
were fully in touch with my intention for growth?” Before you
talk, ask yourself, “How would I say this if I were speaking in
a way that represents personal growth?”
Pay attention to the answers you get inside—they may
guide you to do something constructive, from the best in you.
You may not feel comfortable. But remember, discomfort is
often a sign you are going down a new road!
Once you have ahold of your higher intention, there are
several new things you might do to support it.
 ~ 158 ~

NEW communication options

• Talker-Listener tool
• Short durations (5 minutes)
• Create safety (vs. fixing things)
• Really listen (vs. figuring it out)
• Be resourceful (go In & Down)
• Claim your baggage
• Do an emotional transformation process
• Get support from a third party
• “Time Out” if what you do doesn’t work,
and then Do Something Different!

TALKER-LISTENER . One person talks, the other just

listens. This is doing something different from the usual back
and forth talking, where neither partner ever feels they are
heard. We’ll give you all the details on how to do this below.
We call it the Talker-Listener tool.

SHORT DURATIONS. The goal is to stay constructive, so

make your discussion brief. Limit it to five minutes. Only one
person talks for that period of time. Stop and return to the topic
again in an hour or two, when the other person gets their five
minutes to talk.

CREATE SAFETY. Keep your focus on how to create more

safety for both of you in talking and listening. Instead of just
having your “eye on the prize” of getting your point across,
look at whether what you are doing is creating safety.
 ~ 159 ~

Talk about how to create more safety in dealing with issues.

Sometime, when you are not in the Hole, ask each other, “What
would create more safety for you when we discuss emotionally
charged or difficult topics?”

REALLY LISTEN. Practice the art of really listening. You

know you are listening when your mind is quiet, like a calm
lake. No ripples. No thinking what you should say in return.
Just breathe and be silent, inside as well as outside.
This is a vital skill. Without it, you have little chance
of succeeding in love. With it, you are empowered to deal
with a wide range of challenges in personal and professional
relationships. Take every opportunity to practice it.
The Talker-Listener tool below will actually train you in
this most important communication skill. Most of us think we
already know how to listen. But we are actually having a lot of
thoughts and feelings while silent—and that is not listening.
Shockingly, listening alone—from a place of deep silence
within—is enough to resolve most interpersonal problems.
Read the last paragraph again.
Until you directly experience the power of true listening,
you are blind to the most powerful tool of all.

BE RESOURCEFUL. Couples often react as they try to

solve an issue. They get lost in their storyline, and forget to stay
resourceful. This can easily take them to the Hole.
So keep your eye on the real prize, not just the issue of the
day. The real prize is to be a resourceful communicator.
Before you start talking or listening, spend five minutes
going In & Down to get centered.
 ~ 160 ~

As you engage in communicating, maintain your calm,

centered state. Continue to move your awareness In & Down
throughout the process. Staying In & Down will help keep you
from becoming reactive and going to the Hole.

CLAIM BAGGAGE . Every time you discuss a charged

issue, it is a good opportunity to go to the Baggage Claim Area.
We covered this extensively in prior chapters. We will follow
with more examples.

EMOTIONAL TRANSFORMATION . Go beyond the

current topic and heal old wounds. Use the currently charged
feelings and engage in a process to transform your negative
emotions. We present such a process in the next chapter.

GET THIRD PARTY HELP. If you don’t seem to be able to

go anywhere but the Hole, seek guidance from a third party. It
seems impossible at times to be constructive. A third party can
see options neither of you can see when you in the Hole.
The third party can be a wise friend or a professional
counselor. If you truly wish to improve your resources and
communication skills, remember the value of third party
guidance. There is no quicker way to learn to do something
different than getting a view of how someone else, who is not
charged up by your topic, would address the challenge.

TIME OUT. If what you are doing does not work, and you
are moving to the Hole again, go ahead and call “Time Out”
again. This is a fundamental skill. The Time Out agreement is
always in effect.
 ~ 161 ~

A Powerful tool
Starting on the next page, you will see the Talker-Listener
tool in detail. This is a key tool that is the centerpiece of this
book. It will increase your effectiveness in communication like
nothing else, and help you maximize positive results.
You will have to practice this tool to master it. But consider
the tool as presented to be like training wheels on a bike. Once
mastered, you will be able to loosen the structure.
Remember the quote at the start of this chapter? “Two
monologs do not make a dialog.”
The Talker-Listener tool gets you to truly “do something
different” from the usual back and forth talking, where neither
partner feels heard. It stops that pattern cold.
It gives each partner the chance to feel like they are really
heard. When is the last time that happened to you?
You can use this communication tool proactively, when
there is something on your mind or in your feelings. Instead of
avoiding it, initiate a Talker-Listener to create the safe space to
bring it out in the open and discuss it.
Simply tell your partner, “I have something to discuss.
When would you be able to do a Talker-Listener?” Let them
set the time, whether they can do it immediately or schedule it
within the next 24 hours.
The other way to use this communication tool is when you
have had to take a Time Out. When you get back together, use
Talker-Listener as a way you to address the topic that proved
challenging. Whoever called Time Out takes the role of listener
when you return to the topic. Note, you may sometimes feel it
more appropriate to do it the other way around.
 ~ 162 ~

TALKER - LISTENER Tool

The following elements are the most important in the
Talker-Listener tool:

• Listener sets when to do the session

• Session duration is 5 minutes
• Start by going In & Down for 30 seconds
• Each of you state your highest intention
• Don’t switch roles for at least an hour
• If returning from a Time Out period,
the listener is whoever said “Time Out”
1. The Listener is in charge of scheduling when a Talker-
Listener session will happen. The Listener takes responsibility
to show up in a resourceful state. Only they can say when
they can show up that way. Honor the work required to get
resourceful. Always let the one who will next take the role of
Listener set the time for the next Talker-Listener session.

2. The duration of a Talker-Listener session is 5 minutes. It

is not an open-ended discussion. Beware of longer durations.

3. Start by taking 30 seconds to go In & Down (Chapter 8)

and get centered. This is a vital key to being resourceful.

4. Then each of you state your highest personal intention.

Keep it short, like, “My intention for this talk is Growth.” The
Listener says it first, as the only thing they say. Then the Talker
will start their talk by stating their intention.
 ~ 163 ~

5. When 5 minutes is up, sit in silence for a couple of

minutes. Then don’t switch roles for at least an hour. After the
Talker finishes speaking take at least an hour automatic Time
Out. Wait at least 60 minutes before the Listener becomes the
next Talker, and speaks for their 5 minutes. Again, let the next
Listener set exactly when the next session will happen.

6. If this is a proactive Talker-Listener, then the one who

requested the session is the Talker, and the other is the Listener.
If, however, you are returning from a Time Out period, the
Listener is whoever called for the time out. Remember, the
translation of “Time Out” is “Let’s return to this later, when I’ll
be resourceful enough to hear you.” So if you call Time Out,
your job is to come back and be a resourceful Listener.

THE ROLE OF LISTENER — BE QUIET

• Center yourself, breathe, go In & Down
• Silently hold your highest intention
• Don’t be reactive, dodge all arrows
• Say “Time Out” again if reacting
The Listener’s job is to hear what the other person says.
They are silent on the inside and outside. So if you are the
Listener, you need to develop these skills:

1. Pay attention to your breath. Keep breathing. Go In &

Down (Chapter 8). Be centered. Feel your feet on the floor,
contacting the earth below. Just relax. Really sit in your chair.
Remember, there’s nothing to think, say or do here.
 ~ 164 ~

2. Silently hold your highest intention (Chapter 2). If it is

“Growth,” then sense how you are growing right now as your
partner speaks. Don’t try to figure it out. Just see it that way.
See an alternative version of you and your partner where you
both are growing. Keep that image alive in your mind’s eye.

3. If you feel yourself react, remember your breath and let

go of the energy of reacting. Breathe it out. Go deeply In &
Down on your next breath. Or pretend you are dodging arrows,
a spiritual exercise of sorts. What your partner says might seem
like an arrow coming at you. That is just an illusion, it’s only
your imagination. Let it fly right by. There’s nothing you have
to do about it. Don’t grab onto the arrow. Don’t jump in front
of it. Stop yourself from making your own point. A point is at
the tip of an arrow, and it can only hurt you!

4. If you do slip up and grab onto an arrow and start to

inflict it upon yourself, you may react instead of listening.
That’s a signal for you to say “Time Out” and reschedule for
later, when you can just listen to and hear your partner.

Here’s a story of a great warrior. Though quite old, the

warrior still was able to defeat any challenger. His reputation
spread far and wide throughout the land and many students
gathered to study under him.
One day a young warrior arrived. He was determined to be
the first man to defeat the great master. Along with his strength,
he had an uncanny ability to spot and exploit any weakness in
an opponent.
He would wait for his opponent to make the first move,
 ~ 165 ~

thus revealing a weakness. Then he would hit with merciless

force and lightning speed. No one had ever lasted with him in
a match beyond the first move.
Much against the advice of his concerned students, the
old master gladly accepted the young warrior’s challenge. As
the two squared off for battle, the young warrior began to hurl
insults at the old master. He threw dirt and spit in his face. For
hours he verbally assaulted him with every curse and insult
known to mankind. But the old warrior merely stood there
motionless and calm. Finally, the young warrior exhausted
himself. Knowing he was defeated, he left feeling shamed.
Somewhat disappointed that he did not fight the insolent
youth, the students gathered around the old master and
questioned him. “How could you endure such an indignity?
How did you drive him away?”
“If someone comes to give you a gift and you do not receive
it,” the master said, “to whom does the gift belong?”
The famous anthropologist Gregory Bateson2, an authority
on world cultures and languages, made the following profound
observation about communication. He studied cultures and
languages around the world. He observed that people are
saying one of two things at all times, no matter what the topic
or what the words.
It doesn’t matter if people are in a third-world village
talking about chickens and cows, or if they are on Wall Street
discussing stocks and bonds. People are always saying one of
two basic things.
People are either saying they are reasonably content—or
that they are upset. The words and story are secondary to this
underlying message.
 ~ 166 ~

WATCH THE VOLCANO

As a Listener there’s an inner image that might help you in

staying centered. Imagine a volcano releasing its energy. You
don’t want to plug up a volcano. Just ask a geologist.
Likewise, it’s not very productive to interfere when your
partner is releasing their steam. Don’t try to make sense of, fix,
or change what your partner is saying—or feeling. Don’t try
to talk them out of it or take it on yourself. Don’t correct their
words or story.
Even with the most helpful of intentions, doing any of those
things interfere with your partner’s process. It’s like putting a
plug in the volcano. It won’t work!
All you have to do is watch—and dodge whatever seems to
be coming at you. There’s really nothing else you can do. That
is the wisdom of watching the volcano.
When the volcano emits gas, fire, lava, smoke or ash—it
is releasing pressures you don’t want to block or let build up
further. This is a natural process.
 ~ 167 ~

In relationship, as emotions are released, the presence of a

partner who is truly listening can lead to a great inner healing.
Trying to block this release, by not listening or otherwise
interrupting your partner will only lead to bigger blowups
down the road.
Encourage your partner to express all they need to release.
It clears the way for better communication later. The wisdom is
to stay centered and listen—and not react yourself.
Call a “Time Out” if you start to react.
Being a good Listener is absolutely crucial.

THE ROLE OF TALKER — BE CONSTRUCTIVE

• FACTS — factual, non-debatable data.
• FEELINGS — actual emotions
• FUTURE — request what works for you
• FREEDOM — claim and heal your baggage
• NO FICTION — blame, interpretation
The Talker’s job is to communicate in a way their partner
can hear. This means being as constructive as possible under
the circumstances, and honoring your highest intentions.
Ideally, we would already know how to express ourselves
in a constructive way. But the reality is that we don’t.
This is a skill that can be learned and refined. It is “doing
something different” when talking about a charged topic.
Awkward at first, it’s all a matter of practice.
When you are Talker, follow a map of what to talk about,
and what not to bring up. Differentiate fact from fiction, and
you will be more effective.
 ~ 168 ~

As Talker, stick to discussing the Four F’s—Facts, Feelings,

Future and Freedom.
Leave out and do not discuss the Fifth F, the deadly one, the
one that kills communication—Fiction.

1. FACTS — Briefly describe what you saw and heard in a

specific event which gave rise to the problem you experience.
If you are trying to deal with a general issue, stop generalizing
and limit your discussion to a specific, concrete example.
Be specific and exactly factual. Describe the actions or
words a videotape would show. Facts are non-debatable.
Example: “We agreed to meet for dinner at six. You arrived
at seven.”
All facts. Nothing can be debated by either party. This
simple way of talking works better than the kind of complex
and accusatory statements we usually make.

2. FEELINGS — Say what feeling you had. Limit yourself

to actual feelings, not interpretive judgments about the other
person and the quality of their actions.
Actual feelings are simple and direct: anger, hurt, sad,
afraid, fear, anxiety, frustration, irritation, confused. These are
descriptions of what is taking place inside of you.
Example: “I felt hurt.” “I felt angry.”
Keep it simple and clear. Keep it totally about your own
inner emotional state.

3. FUTURE — Make a specific request about what might

work better for you in the future. Be concrete in terms of what
you would see or hear. Our example above: “You were an hour
 ~ 169 ~

late. I felt hurt.” Continuing, your request might be: “In the
future, it would work better for me if you could call me if you
know you might be more than ten minutes late.”

4. FREEDOM — Go to the Baggage Claim Area. Use the

upset feelings that are coming up to direct you towards the 95%
factor that is kicking in. This creates better understanding and
supports healing. We’ll discuss this in detail below.

5. NO FICTION — When we interpret or judge others,

we are making up our own fictional account of what happened.
When we label or name call, it is a fictional characterization of
another human. When we attribute blame to one person, it is
also complete fiction.
Fiction only leads to friction.
Do not include judgment, name calling, or interpreting of
your partner’s actions. Don’t just dump your feelings on your
partner in the form of blaming them for how you feel.
That will only take both of you to the Hole.
We all will tend to automatically interpret a situation in
terms of how our partner acted or made us feel. We ascribe
certain explanations that paint them negatively.
Some examples: “You were disrespectful!” or “It was
insensitive of you to be late.”
Interpretations cleverly disguise themselves. We generally
think we are stating facts or feelings. But do you really know
the difference between facts, feelings and interpretations?
Fiction creates friction. Being interpreted is offensive. You
only ruin communication—and dampen love—when you state
your judgments and fictional interpretations.
 ~ 170 ~

FACTS AND FEELINGS — Not Fiction

State Facts and Feelings. Say only factual, non-debatable
things. Most often this is a factual description of a specific
behavior of your partner and the specific emotion you felt.
Here are some examples:

• “You were 60 minutes late. I felt hurt.”

• “You told them my secret. I feel sad.”
• “You didn’t thank me for cooking. I feel upset.”
• “You didn’t wash dishes as agreed. I feel angry.”

Talk about one specific event rather than discussing many

events over time. You describe the actions a videotape would
show—without interpreting the behavior.
The Feeling you mention is a specific emotional state, like
“anger” “hurt” “sad” “upset” or “afraid.”
Say what was said or done, and the emotion you felt. Say it
as a weather report, not as an attack or judgment.
Leaving out your Fiction can be a discipline at first.
We are blind to how much interpretation and judgment
we routinely do. Here are the above examples—contaminated
with added judgments, turned into destructive Fiction:

• “You were inconsiderately late!”

• “You have such a big mouth!”
• “You take me for granted!”
• “You’re so irresponsible, just like a little boy!”

When someone hears such judgments, they get defensive.

 ~ 171 ~

A judgment is your opinion, your interpretation of the facts.

By not sticking to non-debatable facts, you offend the Listener
and push both of you into the Hole.
Remember, Fiction creates friction.
Watch out when you state the Feeling, too.
This often gets contaminated with judgment. People think
a Feeling is anything that starts with the words “I feel...”
Wrong! Here are the second parts of the examples, turned
into Fiction by judgment:

• “I feel you are rude and inconsiderate!”

• “I feel betrayed!”
• “I feel unappreciated!”
• “I feel a lack of sincerity here!”

These are not Feelings at all. For instance, “You are rude”
is a judgment of the other person. It is not an emotion. Neither
is “unappreciated!” It’s a guess about what the other person is
thinking about you. It is all just Fiction.
To state a Feeling, choose from the following words:
“angry” “hurt” “sad” “upset” or “afraid.”
Another contamination is to imply your partner “causes”
what you feel. Examples:

• “You made me angry when you were late!”

• “You were late and that made me angry!”
• “I’m so hurt because you were late!”

This is just more Fiction, another form of blame. It only

takes both of you deep into the Hole.
 ~ 172 ~

FUTURE — MaKe A REQUEST

State a specific action you want your partner to consider
doing in the Future.
This is only a request. They have the right to say no.
A request can be part of a Talker-Listener. It can also be the
only thing you have to say.
Here are examples of requests that build on the statements
in the last section. They all start with the words, “It would work
better for me in the future if you...”

• “Call me if you are going to be late.”

• “Keep my secrets totally to yourself.”
• “Say ’Thanks’ if I do the cooking.”
• “Honor your agreement and wash the dishes.”

A request is very clear, simple and direct.

If all you want to do is make a request, start with the words,
“I have a request. Please...” then make the request, “...call me
if you are going to be late.” Keep it short, simple and non-
judgmental.
You will contaminate a request by slipping a judgment in.
For instance, “I have a request. Please be more considerate in
the future. Call me if you will be late.” The middle sentence
is name calling. Your partner will be offended or get defensive
instead of hearing and responding to your request.
Avoid setting off on a trip to the Hole. If your request
is important enough for you to have strong feelings, then it
deserves to be delivered in a way your partner can hear it and
be able to respond to it. As Talker, the delivery is your job.
 ~ 173 ~

THE CHALLENGE —
TO DEVELOP your SKILL
Most of us get caught up in the story of what “makes” us
upset. We try to communicate this to our partner, in hopes that
they will hear us, understand and respond.
Unfortunately, we don’t pay as close attention to how we
are communicating our important message. Sometimes we
resemble the grammarian in the hole who corrected the Sufi’s
syntax. We are like that when we just want to get the facts right,
to correct our partner in some way. The usual result is that
partners get defensive, we are not heard—and everyone ends
up going to the Hole together.
Beyond any particular issue that may challenge you, the
real challenge is to develop skills in delivering your message.
Otherwise you are doomed to keep trying to work things out in
the same old way, and end up in the same old place.
As Talker, give as much attention to how you express
yourself, as you give to the content of the storyline of the day.
Keep free of judgment or blame. Use short sentences and talk
about specific actions or feelings. Make specific requests.
Move on from there to explore the opportunity for personal
growth or healing that can come of the situation.
As Listener, give as much attention to how resourceful and
present you can be, as you give to the words in the storyline.
Do not fall for judgments or try to change your partner’s ideas
or feelings. Just listen and do nothing.
No matter what the current storyline, the real challenge in
relationship is to learn to do something different, to develop
new skills and to travel on a new road together.
 ~ 174 ~

FREEDOM — Healing past BAGGAGE

A way to be free of past baggage is to consciously realize
how it affects your emotional reactions in the present.
Explore the affects of your past when you are the Talker.
Doing this can be a path to personal growth and healing.
We call this going to the Baggage Claim Area.

WELCOME TO THE
BAGGAGE CLAIM AREA

PLEASE pROCEED WITH CARE:

1. LOCATE EACH OF THE PIECES

2. IDENTIFY OWNERSHIP
3. OPEN & EXAMINE CONTENTS
 ~ 175 ~

When you choose to go the the Baggage Claim Area, it

helps to defuse a situation. It assists you to make better sense
of all the feelings that are coming up.
By linking charged feelings you have now to events that
happened to you in the past, you can discover and heal old
wounds. In the short run, it may seem unnecessary and very
difficult to do this. But in the long run, it will lead you to share
a greater understanding with your partner and can reduce the
amount of suffering you encounter.

Here are some ways to begin talking about the past factor
of your present feelings:

• “What’s coming up for me from my past is...”

• “This is like when I was young and...”
• “This is a familiar feeling. It reminds me of when...”

Here is how that might sound. “You were late. I felt hurt.
It reminded me of when I was young and my father would
promise to pick me up after school and then be an hour late...
or even forget to pick me up...”
Tell your partner the whole story of the past. Share what
 ~ 176 ~

adds in to your upset today. “It led me to think he just didn’t

care... and I felt a sense of being abandoned. This seems to
come up now for me when someone is late...”
You might even decide how to refer to this sensitivity.
Maybe call it “my abandonment thing.” This will help both of
you to identify it in the future and not mistake the feelings that
are coming up as just about the present topic.
Understanding each other’s past baggage and 95% factors
can help couples do things differently. Partners will better
respect each others’ sensitivities. They make positive changes
in how they act and communicate with each other.

CLAIM BAGGAGE and Heal

You can claim and heal past baggage as a conscious choice,
not just as a part of doing the Talker-Listener tool.
The act of claiming baggage is as simple as telling stories.
The stories relate what it was like to grow up in your family.
Give your partner a chance to understand what your past was
like and how it influenced you.
Discuss only what you are comfortable to reveal.
Talk about the communication styles that you learned in
your family. Point out the patterns you have recognized in
yourself and how far back they go. Look at any sensitivities
that may have come out of that early experience.
A good time to share baggage is when you are challenged
by someone other than your partner. Describe to your partner
what concerns you have with that other person. Then let your
mind wander, and fill in the following sentence:
“This reminds me of when I was young, and...”
 ~ 177 ~

Tell a story about what the current situation resembles in

your past. Explore what might be coming up from that past:
some old pattern, hot button, sensitivity or wound.
Research shows that a major factor in great relationships
is that each partner understands the sensitivities of the other
person. Sharing your stories builds this understanding.

How TO find lost BAGGAGE

Sometimes it is hard to immediately see what is affecting
you from your past. If this is difficult to do, try the following
exercise to explore your past.
Think of any recent upsetting feeling you had.
In your mind’s eye, visualize the event that triggered this
feeling in you. See whatever you saw at the time, until you start
to feel the upset feeling.
Now hold onto the feeling, and let go of the event.
Start to imagine you are back in your childhood home. You
are younger than sixteen, say. Maybe even younger than ten
years old.
Look for a time when you felt a similar upset feeling.
Just observe whatever comes up.
It may be a specific event—or a composite of many events.
Whatever comes is okay. Just go with it.
If you prefer a little emotional distance, watch the event
as an outside observer would view it. Watch as if you were a
visitor who has come to help this young person out—to free
them. Send that young person your love and support.
When you finish watching, if you feel up to it, explore if
there is another key event at an earlier age.
 ~ 178 ~

when TO CLAIM BAGGAGE
When do you visit the Baggage Claim Area? Consider it a
gradual and ongoing process. It is good to set it in motion from
the start of a significant relationship. But don’t overdo it. Don’t
start it prematurely, like telling all about your deepest wounds
and fears on your very first date.
On the other hand, it’s never too late. We have witnessed
couples married for thirty years begin to claim baggage, and
deep healing and understanding resulted. Years of upsets and
issues can be healed in a short time, when partners let down the
defenses and claim their baggage together.
Consider the story of the old farmer and the rock. He’d
plowed around a large rock in one of his fields for year after
year. He had broken several plows on the rock and had grown
rather morbid about it over time.
After breaking another plow, and remembering all the
trouble the rock had caused him through the years, he finally
decided to do something about it.
When he put his crowbar under it, he was very surprised to
discover that the rock was only about six inches thick and that
he could break it up easily with a hammer. As he was carting
the pieces away he had to smile, remembering all the trouble
that the rock had caused him over the years and how easy it
would have been to deal with it sooner.
It is always a good time to start the process of claiming
baggage. Do it when you feel resourceful. If you are upset, it
may not be the best time to try to share baggage. Of course,
when you are very upset, it is not a good time to even try to
communicate.
 ~ 179 ~

BENEFITS OF CLAIMING BAGGAGE

• Leads to healing and wholeness

• The 95% factor is reduced
• Upsets can be diminished
• Perspective is increased
• Your relationships stay clear
Wise partners know that claiming baggage is an important
step towards healing and wholeness.
When you think your upsets are solely caused by others, you
are disconnected from the part within yourself that reacts—a
part that may be mirrored by the other person. At the Baggage
Claim Area, you open things up to name and discover more
parts of yourself.
This is an act of ownership and reconnection. To the extent
it is done in a safe and loving context, healing can happen.
That is why the agreements you make with your partner around
claiming baggage are so very important.
As baggage is claimed you can see more clearly when
stuff from the past—the 95% factor—kicks into any current
situation. By seeing this, it has less power. When stuff from the
past has less power, you are freed from acting out conflict with
each other. You spend less time being upset, and more time
being loving and constructive.
More situations that normally lead to the Hole will be
manageable as a result of claiming baggage. You will have
greater perspective and will be able to create agreements rather
than spinning around the vicious circle, down the spiral, and
into the Hole.
 ~ 180 ~

play an active role

Claiming baggage is a major step that says, “Okay, I am a
part of what goes on after all.” Done in the spirit of improving
things, this will empower both you and your partner to actively
change what is going on.
Always remember to claim baggage in the spirit of mutually
improving things. Beware of falling back into the unconscious
pattern of assigning blame, of saying, “See, it’s your problem
after all!” It’s not about finding fault.
When you claim baggage, you see your patterns. You
recognize emotional triggers. You admit sensitivities. You
own hot buttons. You can name how your old wounds are
restimulated. You see the role your family conditioning plays.
You admit limiting beliefs or communication styles.
At first, this might not seem like a path to empowerment.
It is uncomfortable to open up, explore and name such things
to your partner. It may even seem like you have to give up
necessary power or defensive ability.
But when you let yourself believe it’s all their fault, you
severely limit your own options. You have no power to heal
or change. It will take an act of waking up to really transform
a relationship, or your life. Claiming baggage is an important
part of this waking up.

BEGIN THE PROCESS NOW

If you are in a relationship, we recommend you discuss
with your partner the contents of this chapter. If you are single,
do this with a willing friend, family member or relative.
 ~ 181 ~

Create an agreement to use the Talker-Listener tool and to

claim baggage in the spirit of positive transformation, rather
than finding fault. Discuss what would create safety for each
of you.

Do this exercise. Choose a recent event where you got

mildly upset with someone. Mild is 3 on a scale of 10.
Recall the event in your mind’s eye. Watch the event as
if you are viewing a videotape. Then write the following
information on a sheet of paper.

1. Facts: Briefly describe exactly what you saw and

heard in that situation. Be specific and factual. Describe
only actions or words a videotape would show. This can
include gestures and voicetones.

2. Feelings:What was the emotional state you felt? Write

“I felt ____.” Then fill in the emotion. Use a simple word
like: “angry” “frustrated” “irritated” “afraid” “anxious”
“hurt” “sad”

3. Fiction: Write down your judgments. How do you

interpret the other person’s acts? What negative label would
you put on them? This is all the stuff you DO NOT SAY in
a Talker-Listener. Write it down here, so you know exactly
what not to say.

4. Future: What would work for you better in the future

in terms of specific words and actions? Be clear. Write
exactly what a videotape would show.
 ~ 182 ~

5. Freedom: Write what the situation reminds you of

from your past. Imagine you are back in your childhood
home. Find a situation back then when you felt a similar
upset feeling. Whatever comes is okay. Watch it as if you are
seeing a videotape.

You are now prepared with the data for a Talker-Listener

session. If you were going to actually do a session, you might
initiate it the following way:
“I have something I’d like to talk about. Is there a time I
could talk and you could just listen for five minutes?”
Some people just say, “I’d like to do a Talker-Listener.”
Let the other person specify when they can do it.
When you start the session, go In & Down for at least 30
seconds to center yourselves.
Then the Listener says their highest positive intention.
Then you state yours, like “My intention for this is personal
growth and healing.”
Now you have 5 minutes as Talker. Read what you wrote
for Facts, Feelings, Future and Freedom.
Do not include Fiction. It only creates friction.
When you are done, say “Thanks for listening.”
Tell them when you will be available to listen to them in
the next session, if there needs to be one. Take at least an hour
break before changing roles.
A series of Talker-Listener sessions may be called for, in
order to reach a mutual creative solution.
Or maybe just one person listening to the other is all that
needed to happen.
 chapter TEN

Transform
Negative Feelings
“You must be the change you wish
to see in the world.”—gandhi

When a relationship is “good” you are moving with full

sails ahead. The sky is sunny, waters are smooth. Everything is
ship shape. It’s a time of joy and positive feelings.

• Sunny skies
• Smooth sailing
• Everything’s
ship shape

These are times in relationship when our hearts open and

we feel expansive and uplifted. Many people define having a
good relationship to be a function of the presence of positive
feelings—and the absence of negative ones.
 ~ 184 ~

An upset-avoidant couple’s motto is:

Just be sure not to “Rock the Boat!”

Being in an upset-avoidant framework, a relationship can

appear to be going okay. Partners can take pride that they never
fight. They may put their attention on matters external to the
relationship itself, such as childraising, homemaking, career,
business, whatever.
But in avoiding their potential to feel “bad,” they also
limit their potential to feel anything—including “good.”
Relationships in a state of avoidance can die of boredom.
True harmony cannot come from avoiding things. If you
find yourself in such a limbo state, it’s a signal that this is the
time to learn and expand your relating skills.
The right relating skills can make all the difference.
Without these skills, deeper emotions and conflict will lead to
destructive behavior. With these skills, however, you will find
healing, a deeper connection and stronger passion.
Are your maintaining an apparent state of harmony at all
costs? Or can you afford to rock the boat a little, as a part of
moving forward?
You don’t really achieve anything by not rocking the boat,
other than to let things build up under the surface, not faced and
not dealt with. Such things will ultimately come to the surface
later, with far more force and power.
Then the relationship can suddenly seem to be “bad.” Just
as sudden as an unforecasted storm. The waters are choppy and
the sky is full of clouds—maybe thunder and lightning. The
sun is hidden. You have that sinking feeling.
 ~ 185 ~

When couples stay upset, their relationship is like a boat

with a hole in it. They may even feel like they are sinking.

• Turbulence
• Hole in the boat
• You seem to be
sinking fast

As they describe what is going on, it seems like the most

important question to them is figuring out who is causing the
challenge they both are experiencing. Of course, each partner
blames the situation on the other person.

THE BLAME GAME

A couple could focus on finding a positive solution, one
which works to mutually satisfy the wants and needs that are
not being met in the challenging situation. But sadly, couples
usually tend to place their focus on “What is wrong?” and
“Whose fault is this?”
 ~ 186 ~

With this usual focus, there is little energy left over for
creating a solution or discovering new and possible options.
Instead, partners spend all their energy in the misguided attempt
to figure out who to blame the problem on.
Essentially, this is like two people in a sinking boat who are
only asking one question:

Whose Side of the Boat has the Hole?

Each partner points the finger at the other. Each says it’s
the other person who is causing the relationship to suffer.
Meanwhile this boat they call their love is going under.
Each gets trapped in the blame game instead of grabbing a
bucket and starting to bail the water out. Each thinks its their
partner’s job to do that.
Will finding out whose side of the boat has the hole stop
them from sinking? Clearly not. Does this approach work any
better for relationships? No!
We have never seen that approach work, in love or at
sea. In fact, this approach adds weight to the boat, or the love
relationship, and makes it sink faster. Trying to determine
whose side of the boat has the hole is the same as going down
that same old road and falling into the Hole.

ASK BETTER QUESTIONs

Figuring out who to blame for upset in a relationship is the
wrong question. It is based on the wrong assumptions. People
are looking external to themselves for the Hole, when it is
really something going on within each of them.
 ~ 187 ~

Couples can travel a new road when they realize there

are better questions to ask. For instance, it will benefit you
to question whether the hole is on the outside, external to
you. Only when you focus more on what is coming up within
yourself, will you begin to go down a new road that can lead to
personal transformation, healing and wholeness.
So a better beginning question to ask is, “Where is all of
this water coming from, anyway?” Is the water coming from
outside—up from the ocean and down from the sky? Or is it
coming from inside?

95%
Past 95% factor:
It’s coming up
and raining down

95%
Better yet to ask, “Is this water entirely from the present?
Or is 95% of it streaming in from the past?” When you are
experiencing strong negative feelings, it is almost always the
case that sensitivities from the past have kicked in.
 ~ 188 ~

It is important to distinguish emotions that arise based just

on what is happening now in front of you—from reactions that
are being amplified by your past and the 95% factor.
If you look carefully within, you will find that most of
the water that rains down in emotional storms is made up of
the 95% factor—unhealed wounds, emotional triggers and
sensitivities from your own past.

The Best QUESTION

The best question of all is simply this:

What’s coming up, asking for transformation?

When you ask this question, you can find answers that have
the power to transform your feelings and your life.
Most of us can embrace the desire to transform and heal
wounds from our past, to become more whole, and to expand
beyond any negative limits set up by our past conditioning.
To do this we stop looking for solutions from our partner
and we start to look within ourselves.

FOR transformation - LOOK INSIDE

Instead of looking outside for the source
of the “Hole” in the boat, look inside
to find the true source of the water.

Water is a traditional symbol for feelings. In that context,

consider the following question about love and emotion....
 ~ 189 ~

Is the ideal love partnership like a “boat” that is supposed

to insulate you from having upset feelings—just as a boat
would insulate you from the dangerous waters of the ocean?
And if you do start feeling upset, do you conclude the Relation
Ship has a hole in it that needs to be fixed?
Most of us do, in fact, think this way. Even though the
majority may do so, it does not mean it is either accurate or
useful. A majority once knew the earth was flat!
This way of thinking is about blaming our partners for
what we feel. We tell a story about how they made us upset, in
which we usually judge them and call them names.
Instead of looking outside for the “Hole” in the boat, it’s
more useful to look for the source of water inside ourselves.
Water springs from within us. There is no hole in the boat. And
the boat is not there to keep us from the water.
Here is a little secret that runs contrary to how most of us
think—or even want to think—about love:

Love brings up anything unlike itself...

for healing and transformation

Know that deep, passionate love will naturally inspire us

to move towards inner transformation, healing and wholeness.
We glimpse this in the honeymoon, and start the real journey
after that. The deeper the love, the more our inner darkness will
rise into the light of that love.
On the journey to wholeness we will encounter things
within ourselves that are not yet healed or not quite whole. Old
wounds will come up to bathe in the light of love. We will run
up against past wounds, old sensitivities, emotional triggers
 ~ 190 ~

and hot buttons. We will bump into limiting negative beliefs,

old programming and old patterns.
Collectively, these wounds, sensitivities, triggers, hot
buttons and inner limits make up what we have been calling
the “95% factor” from the past.

95%
This is what comes up in a loving relationship. This is the
source of upset. While we may initially think it’s an unwanted
hole in the boat letting dangerous waters from the outside in, it
is really something quite different.
The waters are within us. Love sets these waters to rising.
The waters arise with the intent of our finding transformation
and wholeness—or whatever other word you use for it: healing,
freedom, personal growth, balance, peace.
These are our highest intentions in life (Chapter 2). It is
more accurate and useful for couples to see the emergence of
 ~ 191 ~

upsets as a natural part of love. They are empowered as they

consciously align themselves to their higher intentions.
They do not have to use the same word. One partner may be
dedicated to “Growth” and the other senses the word “Healing”
more captures their higher intention. These are all synonyms.
Each helps us embrace upsets as a part of love—and see these
as a very positive and natural process.
An intention like “Growth” is naming something that is
already deeply important within ours souls. To name it, is to
stay conscious of it and to remember that transformation is a
part of the loving journey. Remembering our personal higher
intention keeps love afloat when the waters start to rise!

Transformation is a process of moving

from the “Hole” to wholeness.

Think of transformation as the flowing of the inner waters

towards the ocean of wholeness.
Instead of going to the Hole or thinking there’s a hole in
the boat, we can learn to just let the water flow through us. We
don’t have to block the water or build a defensive dam.
Most of us are so used to thinking of upset emotions as a
hole in the boat, that the idea of transformation or wholeness
may seem not only foreign, but unreachable.
It takes conscious effort to think in a new way and do
something different. There are big rewards for making the
effort to think differently about love and upset.
We encourage you to face the awkwardness, summon the
courage, and make this effort. Remember, it takes conscious
effort to move down a new road.
 ~ 192 ~

The road we are describing is real—and you can travel it.

It is a road taken by wise partners. It is a road where challenges
and upsets are embraced, where partners heal and become more
whole, where love grows stronger as a result.

TRANSFORMATION — A DIFFERENT ROAD

It’s an inner journey—a flow of transforming
energy through the self—supported by
your highest intentions.

You can choose to see upsets in relationship as occasions

for inner transformation. The shift happens inside yourself.
We will use the word “transformation” to refer to this inner
shift. Feel free to use a different word, one that matches your
personal highest intentions. Whatever word you use, you are
choosing to transform all that blocks you inside, from fully
experiencing and expressing love.
Transformation can be experienced as a flow of energy
through ourselves. The special energies of the honeymoon
period are connected to this flow. Honeymoon energies are
highly charged energies that are positive and magical.
The energies that flow in transformation are also highly
charged. But we often label them negative and undesirable. So
we block or stop the energy. We stay in our heads and become
very mental. We try to turn the energy into words.
What we do is tell a story about what’s wrong, who is to
blame for it, and why it’s such a bad thing. Sometimes the story
is an attempt to fix or repair things.
What is missing in story-telling is to directly experience
 ~ 193 ~

the energy that corresponds to our emotions. Perhaps this is

protective, because we don’t think we can truly bear feeling the
feelings. Or maybe we truly believe we can solve things on a
verbal level—by talking and talking.
Whatever the motivation, we end up keeping our focus
above the neck, in our heads—which in essence, insulates us
from the flow of the waters. Unfortunately, this insulation acts
like a dam, blocking the flow of our energy.
So the emotional energy underlying our “problems” is
never released or transformed. It tends to stick around, build
up—even clog up our ability to feel much love after awhile. We
keep having the same discussions, over and over again. Then
we wonder why our issues never seem to resolve.
We don’t resolve these issues because we don’t transform
the energies below our neck. These unresolved emotions add
into our accumulated baggage, our 95% factor—which in turn
increases how upset we will get in the future.
The solution is to move our focus into the body. When we
directly work with the energy below the neck, we can move
towards transformation and wholeness.
We will now offer you a process for doing this, one that
you can do with a partner or alone. Doing it as a solo process
is discussed at the end of the chapter. We start by showing you
how to do it with a partner.

FLOW THROUGH process

We call this process Flow Through because it feels like a
flow of energy through the body, a flow that results in a sense
of deep inner transformation.
 ~ 194 ~

Do a Flow Through if you want to transform—rather than

talk about—emotional upset. This process heals old baggage
carried around from the past, your 95% factor. It is a process to
do something different, to transform your charged energies—
rather than going to the Hole or getting into a stuck space.
In the Flow Through process, each partner has a distinct
role. The role of the supportive partner is called “Witness.”
And the role of the active partner who is going to transform
their emotional state is called “Flow Through.”

GRowth

Flow Through Witness

95%
 ~ 195 ~

We will look at each role in detail. This process can take 30

to 60 minutes in all. Most of the time, you will schedule it for
a time and place that works for both partners.
Couples will often be inspired to set up a Flow Through
process when one person has called a “Time Out” At that time,
it may occur to either partner to invite a transformation process
rather than come back and just talk about the event.

Typical invitations may sound like the following:

“I’d like to do a Flow Through with this upset. Are you

willing to Witness?”
“Are you interested in doing a Flow Through around your
feelings? I’m willing to Witness.”
“After you said ‘Time Out’ I realized my upset had more
to do with old baggage than with what happened here. I’d like
to schedule a Flow Through. Are you available to be Witness
anytime in the next few days?”

We will now examine each role, starting with Witness:

THE ROLE OF WITNESS

• It’s a choice
• Stay centered and breathe
• Hold your highest intentions
• Ask about body sensations
The role of Witness is a choice, and a gift to your partner.
You are called on to be skillful and resourceful. So your first
 ~ 196 ~

job as Witness is to schedule the Flow Through at a time and

place where you will be resourceful.
Witnessing allows your partner to move through feelings to
their own natural completion. It supports them to release upset,
and creates a context for transformation to happen.
To witness your partner is to be available, centered, and
compassionate. It calls upon you to be nonjudgmental and
noninterfering. This will be deeply appreciated.
Many of the skills of Listener are called for when you
choose the role of Witness. Let’s start by summarizing the
major skills involved:

1. STAY CENTERED. As Witness, you are centered and

quiet within yourself. You keep breathing. You are aware
that your feet are in contact with the earth. You let go of any
reactions that come up within yourself, and just stay present
with your partner.

2. HOLD YOUR HIGHER INTENTION. In your role as

Witness, hold your higher intention (Chapter 2), and keep
moving your own energies toward it. Visualize “Growth” or
“Healing” happening. This adds in a specific positive energy
on your part to support the transformation.

3. ASK ABOUT SENSATIONS. Unlike the role of Listener,

here you get to speak a bit. You will ask your partner very
simple questions about what is going on inside of them. These
questions will be phrased in terms of the sensations they are
aware of in their body. This helps them to focus on the Flow
Through process. We will discuss all this in detail.
 ~ 197 ~

STAY CENTERED
As a part of transformation, your partner may feel highly
charged emotions. You know, those things we normally try to
avoid! So your own reactions might kick in.
If your partner feels an emotion like anger, hurt, fear, or
sadness, how do you typically respond? Do you withdraw,
reason with them, or take on their feelings? Do you try to fix
them or make them feel better? What if they seem to blame you
for how they feel? Do you end up getting defensive?
None of this really works for transformation.
To be Witness, we move beyond whatever reactions we
typically have. We need to put aside whatever keeps us from
holding the clear vision and energy of transformation.
Examples are:

• Feeling it’s our fault

• Getting defensive
• Taking on our partner’s feelings
• Wanting them to feel different
• Trying to fix them
• Pulling away from them
Each of those reactions is a signal to breathe in fresh air,
and breathe out whatever is coming up. The job of Witness is
to stay clear and quiet within.
Go In & Down. Take full, regular breaths. Be sure to keep
breathing. Feel yourself solidly connected with the earth. Let
your mind be quiet and still, like a tranquil lake.
If thoughts or judgments begin to surface, simply put them
 ~ 198 ~

aside, and bring your focus back to your partner. If you have
an urge to take care of their feelings or if you start to feel
some emotions yourself, breathe deeply, let go, allow it to pass
through you.
It’s more important to stay clear, centered and available. If
you cannot do this—take Time Out. Return to the process later.
This is a major skill. It takes practice.

HOLD THE highest intention

As Witness, it’s your job to hold sight of your higher
intentions (Chapter 2). Keep alive the sense of how it gives
meaning to what you are doing together right now.
Do not make the mistake of taking anything your partner
says personally. Instead, see your partner as simply releasing
emotional energy through their words. Allow them to release
that energy. Realize that they cannot be rational right now,
and that what they say may not be accurate. This is part of the
process.
It may help you to know that they are releasing energy
from their past—feelings that have been locked up inside
since childhood, a previous relationship, or earlier in your
relationship. Wherever this energy is coming from, while it
remains unreleased it affects both of you, building up power as
long as it stays locked inside.
As Witness, see that, at long last, this may be a moment
of great transformation. The best support you can give them
in their transformation is to just let your partner feel whatever
comes up. Trying to fix them or make them feel better only
interrupts the transformation process.
 ~ 199 ~

Give them a rare gift that can really help them to heal, your
absolute presence. Know that they themselves have the power
to release and transform. Your presence is all that’s needed to
support them in moving through their darkness.

SEE THE SUN RISE

It is helpful to practice the following visualization:
Imagine the sun above as you sit with your partner.
Even in the middle of the night, you know the sun still
exists. It may be a dark hour emotionally, yet you know for sure
the sun will rise again. There may be clouds covering it, even
the rain of tears or anger, but the sun still exists.

Imagine a globe of golden sunlight filling your chest. Feel

its warmth. Feel it expanding from your heart, sending its rays
of light out to your partner.
Then start to imagine how they will appear when their
 ~ 200 ~

own sun finally rises fully within them! Even if they seem
to be going through highly charged feelings, imagine in your
mind’s eye how they will look when their own sun rises inside
of them.
See that golden globe filling their chest. Sense how it is
connected with the golden warm sunlight that so easily keeps
pouring out of your chest, like a cup that flows over, and keeps
flowing without beginning or end.

ASK ABOUT BODY SENSATIONS

As Witness, you can speak to your partner. You ask them
basic questions about the sensations they have in their body.
The intent of this is to support them to stay focused on their
Flow Through process.
Body sensations are the building blocks of emotions. They
are the elemental components of feelings. When we move
our awareness to this elemental level, the energies of emotion
become more free to flow and change.
When we focus on the whole emotion, we usually say
something like, “I am upset and angry!” Then we usually jump
to the next thing, which is to tell the reasons and story of why
we are upset and angry. The feeling itself tends to get locked
in, blocked from flowing or changing.
However, when we move our awareness to the elemental
level of body sensations, we might say something like, “I have
a knot in my stomach” and then focus on what is happening in
our body. We may report, “It is really tight.”
As we pay even closer attention on this level, we will
notice new things and can experience a flow of energy within
 ~ 201 ~

ourselves. In moving our focus to this deep level of inner

awareness, deep transformation can occur.
When you are being the Witness, part of your job is to
help your partner stay focused on the elemental level of body
sensations. You are asking your partner to describe what is
going on inside of them in a specific way. Pretend there is
an object inside them and you are playing “20 Questions” to
figure out what it is.
Here are some guidelines for how you ask questions:

• Be curious
• Talk gently
• Go slowly
• Wait a minute between questions
• Every question need not be answered
The following is a set of questions you can ask. The set of
questions works as a cycle that is repeated many times. These
questions are simple, and have only to do with what your
partner is directly experiencing in their body.

THE QUESTIONS
At the start of each set of questions ask, “What sensations
are you aware of in your body right now?”
If your partner is aware of more than one sensation, ask
them to choose one they want to focus on—perhaps to focus
on the strongest one.
Once they have chosen the sensation they want to focus on,
you will ask about various properties of that sensation.
 ~ 202 ~

Go slowly. Give them at least 15 seconds to answer each

question. This helps them slow down and get more fully in
touch with their sensations. Some questions may not get an
answer. That’s okay—just move on to another question.

“What is the location of this sensation in your body?”

“How big is it?”
“Does it have a shape?”
“Do you notice its weight? Is it light or heavy?”
“Do you notice its temperature? Is it warm or cool?”
“Do you notice its density? Is it solid, fluid or gas?”
“Does it have any pressure with it?”
“Is it stationary or moving?”
If it is moving, ask, “Is it just moving back and forth—or in
a specific direction?” and, “How fast is it moving?”
“What is the texture of its surface? Smooth or rough?”
“Is there any color associated with it?”

The final question in the set is:

“Are you willing to just sit with this a few moments more?
There’s nothing to say or do—and it may or may not change.
Let's just see what happens next...”

At this point, pause and allow your partner to just be in

contact with their inner experience. After about a minute, go
back ask the first question, “What sensation are you aware of
in your body right now?”
Cycle through the entire set of questions again.
If in this next cycle your partner offers answers like, “It is
 ~ 203 ~

in the same place” or “It’s still the same,” ask them to pretend
you are asking them for the first time, and to give you a fresh
description as if they are noticing it for the first time.
Keep cycling through the entire set of questions. In most
cases, the sensations flow and change, and there comes a time
when it seems right to finish the process.
Now we will look at the role of Flow Through:

THE ROLE OF FLOW THROUGH

• Move beyond the story
• Experience body sensations
• Patiently embrace whatever sensations
come up, as you would hold a child
• Report qualities and changes in:
shape - size - pressure - temperature
weight - texture - movement - color

Most of us have difficulty with upset emotions. Some of us

stuff or suppress such feelings. We may deny feeling anything
at all. Others deal with upset by getting stuck in the story of
what caused the upset. This story usually includes blame,
criticism and other things that lead us to the Hole.
Consequently, upset feelings often end up getting stored in
our bodies. We may carry them around for days, or even years.
This can affect our health and well-being. It will also continue
to affect our love and relationship.
It is important to overcome our resistance to embracing
the so-called “negative”or “dark” emotions within us. They
 ~ 204 ~

offer us immense value, and are well worth the discomfort we

may initially have being with them. In connecting with these
unwanted emotions, we connect with long banished parts of
ourself.
Think about the lotus when you are afraid of the darkness
inside of yourself—that which you normally avoid.
In Eastern culture, the lotus flower is thought to have the
highest spiritual qualities—of clarity and enlightenment. When
we see it, our hearts may be warmed with the feeling of, “Ah,
such blissful peace!”
Consider the lotus flower a teacher on your journey to
transformation and wholeness. Its roots sink deeply into a
muddy, murky substance. It draws nourishment from this deep
dark place, grows upward through water toward the sun, and
blossoms in its radiant flower form—offering love and delight
to all who gaze upon it.
Learn to embrace your inner world as the lotus plant
embraces the mud below. This is the very material that is
transformed into nourishment, healing, love and wholeness.
Your embrace is what transforms it so.
The Flow Through process is a way of preventing and even
unraveling our emotional gridlock. Instead of pushing away
feelings or getting stuck in the story, we meet emotions in a
fresh, new way that leads to transformation.
Think about the word “emotion” for a moment. E-Motion.
“E” stands for Energy. “Energy in Motion.”
Emotions are connected with the movement of energy
through the body. We can block this flow of energy. In fact,
we normally do so when we stuff our feelings or get stuck in
our stories.
 ~ 205 ~

But we can also tap into the flow of emotions on the level
of movement of energy. And this has the power to heal us and
make us more whole. To start this energetic flow, we need to
move beyond the story and into the body.
Let’s start by summarizing the major skills involved in the
process of Flow Through:

1. EXPERIENCE YOUR BODY SENSATIONS. In Flow

Through, you are called on to focus on the exact sensations in
your body right now.
Get very specific and stay in the moment.
Sensations are the building blocks of emotions. They are
the basic elements. Paying attention on this elemental level
connects us with the flow of energy and transformation.
You start with whatever you are aware of in terms of body
sensations. An example might be the feeling of tightness in
one’s stomach or throat. You might say, “I have a knot in my
stomach” or a “lump in my throat.”

2. EMBRACE WHATEVER COMES UP. Much of the time,

we would prefer not to experience upset feelings—or the body
sensations that correspond to them. This attitude can block
our emotions from flowing, and hence they get stuck in our
bodies—and psyches.
You will get a lot more from the role of Flow Through if
you take a different attitude. Consider the following analogy
when it comes to how to be with your feelings.
Imagine that you have a six year old child. You love this
child very much and at the moment at least, you are an ideal
parent.
 ~ 206 ~

You are sitting inside the house reading, and they come
in the front door. They are feeling upset in some way, due to
something that happened to them outside.
As that ideal parent, what would you do?
Choose among the following options for how you would
greet this precious child.
Would you:

• Tell them to leave

• Send them to their room
• Tell them to go away ’til they feel okay
• Say they shouldn’t feel that way
• Tell them to stop feeling that way
• Take on their feelings and start feeling
the same way yourself
• Just embrace and hold them

Most of us know in our hearts that ideally we would just

embrace and hold that child with total love.
This is the way Flow Through asks you to greet the
sensations that come up in your body. Don’t “send them away”
by not accepting them into your space. Just let them in and hold
them in your awareness. Embrace the experience, as if it were
a child you loved very much.
One key thing that can help is to breathe!
Embracing your inner feelings is an ultimate act of self-
nurturing and self-love. It is a pathway to inner transformation
and wholeness. It’s an emotional skill that can transform and
move a stuck relationship.
 ~ 207 ~

3. REPORT THE QUALITIES AND CHANGES . Flow

Through is about staying connected with the movement of
emotionally transformative energies. You do this by reporting
to your partner about the qualities of your body sensations.
The questions that your partner, as Witness, will ask are
designed to fine-tune your attention to your body sensations.
You will be asked to describe their basic qualities, and how
these qualities change over time.
Here are the qualities of sensation:

• Location
• Size
• Shape
• Weight
• Temperature
• Density
• Pressure
• Motion
• Texture
• Color
Take your time and just notice whatever you notice for
each question. There is no “right” answer. You may not be able
to answer all the questions, and that’s okay.
If you even get a sense of something, just go with it. The
point is to connect to whatever is going on inside of you.
Embrace it. Let it be alive in any form it takes.
If you get more specific images, report those. Some
people get colorful images of shapes that can even become
recognizable. It is your experience. The important thing is to
 ~ 208 ~

accept it and move with it.

When your partner asks you the same questions, even if
nothing seems to have changed, report your experience as if
it were fresh and new. Avoid just saying something like “It’s
still the same.” Reset your focus and intention to truly embrace
what is within you anew.

suspend judgment
The Flow Through process allows us a different way of
experiencing emotions: being present, breathing, and allowing
them the time and space to flow through you. It is the process
of moving beyond our normal stories or attempts to avoid
feelings.
In moving beyond the mental level, to feel your feelings,
you are called upon to continually suspend your judgment.
For each thing that comes up, you are asked to simply accept
it, as it is—and not want it to be different, or even to “mean”
something. Simply allow experience to happen.
There is a Taoist story of an old farmer who had worked
for many years. One day his horse ran away. Upon hearing the
news, his neighbors came to visit. “Such bad luck,” they said
sympathetically. “We’ll see,” the farmer replied.
The next morning the horse returned, bringing with it three
other wild horses. “How wonderful,” the neighbors exclaimed.
“We’ll see,” replied the old man.
The following day, his son tried to ride one of the untamed
horses, was thrown, and broke his leg. The neighbors again
came to offer their sympathy on his misfortune. “We’ll see,”
answered the farmer.
 ~ 209 ~

The day after, military officials came to the village to draft

young men into the army. Seeing that the son’s leg was broken,
they passed him by. The neighbors congratulated the farmer on
how well things had turned out.
“We’ll see,” said the farmer.
In Flow Through, be like the farmer. Let sensations and
emotions flow without trying to evaluate them. If something
starts to come up, a part of you may want to label it, control it,
or even keep it on hold if it appears to be “negative.” But be
like the old farmer and just say, “We’ll see...”

A STREAM THAT FLOWS

INTO TRANSFORMATION
Are there any feelings you hesitate to fully experience—
like anger, hurt, sadness, fear, or grief? How do you try to avoid
them? Have you ever noticed that when you don’t let emotions
flow through you, they tend to stick around?
A flowing stream can teach us much about how emotions
naturally move. At times a stream runs shallow—at others,
it runs deep. Sometimes it is gentle and slow, sometimes it
reaches the intensity of white-water rapids. Yet a stream just
keeps moving, even over rocks. Constantly flowing, it soon
returns home to the ocean.
Flow Through encourages you to let your feelings flow.
Feelings move like water. It’s best to let them keep flowing—
not to hold on, hold back, or try to stop midstream. If you open
your heart and embrace feelings, all will be safe.
Confucius is said to have been visiting a great waterfall,
which fell a height of two hundred feet. Its foam reached
 ~ 210 ~

fifteen miles away and not even fish could survive entering it.
Yet Confucius saw an old man jump in, and concluded he was
suffering from troubles and wanted to end his life.

Miraculously, the old man came out alive and unharmed

downstream, and with flowing hair went carolling along the
river bank.
Confucius followed him and said, “I had thought, sir, you
were a spirit, but now I see you are a man. Kindly tell me, how
did you survive this water?”
“I have been going into these waters since I was a small
boy. Plunging in with the whirl, I come out with the swirl.
I accommodated myself to the water, not the water to me.
Without thinking, I allow myself to be shaped by it. And so I
am able to deal with it after this fashion.”
 ~ 211 ~

FLOW WITH THE STREAM

By not holding back, you won’t keep feelings dammed
up inside of you. If you don’t push against them, they will
remain free to move and flow like water, all the way through
to transformation.
Do you recognize when you’re pushing against a feeling?
Can you tell when you are blocking an emotion or stuffing a
feeling? Do you know when you’re stuck in the story?
One indication is that you are trying to solve emotional
problems through the mental realm. You become engaged in
reasoning, judging, comparing, criticizing, blaming, labeling,
justifying, ruminating, or rationalizing. But what you are not
doing is simply feeling.
It’s a bit like standing on the diving board, about to take
the plunge. Experienced divers may engage in a brief mental
preparation, like reviewing a short visualization of the dive they
are about to perform. But beginners may get stuck in mental
activity and never jump in.
We have all witnessed young people frozen on the edge of
the board, unable to move any further. From our vantage point,
we know they will be perfectly safe. Yet their fear of making
the leap holds them back.
It requires a leap of faith to do Flow Through. We have
been conditioned to fear many of our so-called negative
emotions. We may literally believe we cannot survive if we
allow ourselves to fully feel them.
So instead, we stand on the diving board, staying high and
dry—in our heads, engaged in mental activities—as if that
were actually going to resolve the emotional issue!
 ~ 212 ~

enter the water

Flow Through invites you to fully feel your emotions.
Rather than staying in your mind, move your awareness down
into your heart, chest, neck, and belly—to simply experience
whatever you feel.
Meet it. Accept it. Breathe deeply. Embrace it. And just
feel it. Without words. Without the need for it to vanish or go
away. Feel it as if it’s the only thing you have left to do in this
lifetime.
If feelings are a stream, then dive in and immerse yourself
entirely—and be thoroughly cleansed! You will be safe. You
can learn to flow with the stream and enjoy water.
Remember the advice that the old man gave to Confucius
about negotiating the rushing river falls, “Plunge in with the
whirl—accommodate yourself to the waters, not the waters to
you.”
Remember the old farmer, and suspend the temptation to
mentally evaluate whether you should take the plunge or not.
Delay judging what you are beginning to feel. Just say, “We’ll
see...”
Remember the analogy of the young child, for whom you
are the ideal parent. The child arrives upset. All you have to do
is embrace the child. Apply the attitude of an ideal and loving
parent to the emotions that arrive within yourself, and embrace
their presence.
As you fully embrace your feelings, you will begin to
appreciate their presence as friends—as long lost parts of
yourself. You will be like the lotus, sinking your roots deeply
into that dark substance that nurtures your soul.
 ~ 213 ~

As your sensations move and flow, one feeling may lead

to a different, still deeper feeling. This may then lead to yet
another, perhaps lighter, feeling.
In this way, like a stream, the energy of emotion travels
along its natural path to transformation.

Flow THrough with a partner

Letting feelings flow freely in the presence of a partner
can support positive transformation—or it can lead to major
turmoil! If your partner is willing and able to witness your
feelings, it can be very healing indeed.
When they are so willing, and you are taking the role of
Flow Through, beware of the tendency to stay in the mental
arena. Beware of attaching any verbal labels, causes, reasons,
or blame to what you feel.
Avoid going on and on about the story of what upsets you.
Breathe in and out—and leave all the talk behind. The talk is
only keeping you from the transformative experience of Flow
Through, and potentially triggering your partner.
Simply experience your feelings, without a lot of words. If
you can’t do this, it would be better to stop, and come back to
doing Flow Through again later.
When couples try to work out their problems by talking
and talking, having the same discussion over and over again,
there is probably an underlying emotional issue that is not ever
being touched.
Flow Through is an entirely new road to travel. If you can
do it with your partner, you will find a level of transformation
and soulful connection that you never imagined possible.
 ~ 214 ~

Flow THrough with a friend

Not all couples are ready to do Flow Through with each
other. But this should not stop you from using this powerful
technique to transform your own negative feelings.
If your partner is not ready to partake in this process, it is
equally beneficial to do Flow Through with a friend. Be there
for one another in this very heartfelt way—and accompany
each other in your transformation.
The process in partnering with a friend is identical to the
technique we have just described.
If you want to transform your own negative feelings, you
would call and ask your friend if they were willing to be a
Witness for you. If they were available, you would then make
an appointment to get together for the purpose of doing a Flow
Through process.
It is best to set up a clear agreement with a friend about
doing Flow Throughs. We advise a two-way agreement, where
either of you can ask the other person to be a Witness for a
Flow Through process.

Exercise — “YES” and “NO” signals

Before you do an emotional Flow Through, we recommend
you practice it on a simple test case. Get a little experience first
working in this new way with feelings.
It may take a little practice to learn to be in touch with your
body sensations—and to ask the cycle of questions we gave
earlier.
So get together with your friend or partner for this test
 ~ 215 ~

case. Pick who is Flow Through and who is Witness. You will
eventually trade roles, so just pick who goes first.
When you take the Flow Through role, your task is to
describe the body sensations that occur when you have a total
100% “Yes!” response.
Imagine you are being given the chance to get a thing or an
opportunity you truly want. It could be a great car, a wonderful
vacation—anything at all. And price is no object, because
imagine you have all the resources you ever need.
Imagine you are being asked if this is what you want.
And imagine you now get a clear, distinct “Yes!” response
inside yourself. There is no ambiguity or doubt. It is a full-on
total 100% “Yes!”
When you have the sense of that response, signal your
Witness partner and it’s time for them to begin asking the
questions. Go through a few cycles of the questions.
When you have finished, switch roles and you be Witness
for your friend to get in touch with their “Yes!” response.
If you are both interested, do another practice on what your
internal “No!” response is. Pick a situation or context in which
you absolutely do not want the option presented you—when
you have a 100% total “No!” response.

FLOW THROUGH by yourself

Ultimately, the process of Flow Through is a gift that you
give to yourself. It is not just for the sake of a relationship—nor
is it merely a communication technique.
Flow Through is a practice that enables you to transform
your negative internal states. It is a practice that helps you to
 ~ 216 ~

heal inner wounds and to become more whole yourself. By

embracing the full inner spectrum of emotions, you unblock
yourself and your ability to fully experience love.
With this in mind, start doing Flow Through now—even
if you aren’t yet in a love relationship, or even if your current
mate or a friend isn’t ready to do it with you.
While having a partner to do this process with is great, you
can still master it by yourself. Flow Through is ultimately a
self-transformative process. A Witness can help focus you on
your internal sensations and help hold a space for you—but
when it comes down to it, you are doing the work.

WHEN TO DO A FLOW THROUGH. Do this process any

time you are aware of negative thoughts or feelings.
Many of us are more focused in our thoughts, so negative
feelings will often first show up in the mental realm. For
instance: worry, fretting, nervous activity, rehashing a situation
that didn’t go as you wanted, criticizing, blaming or judging
someone, including yourself, something churning away at you,
being confused, inability to decide something.
These are only a few things that indicate that negative
emotions are running your thoughts. And these are perfect
opportunities to do a Flow Through.

HOW TO START. Find a time and place where you can just
sit down, be alone and be quiet for at least 15 minutes.
Start by getting yourself as comfortable as possible. Notice
your breathing, without changing it. Notice where you might
have any tensions in your body. And notice what thoughts are
running through your head.
 ~ 217 ~

Check in with how you are breathing regularly for the first
couple of minutes, even as you may get caught up in what you
are thinking. Do not try to change anything, just notice your
breathing. Is it deep or shallow? Slow or fast? Is it in your chest
or does it go down to your belly?
When you are ready, gradually shift your awareness into
your body—into your chest and belly. Do the In & Down
process (Chapter 8).
If thoughts capture your attention again, just gently return
your attention to below your neck each time and notice if there
are any sensations in your chest or belly, or in between.
Pay attention to whatever you feel below your neck.
Gradually get a sense of the precise location. Is it in your
belly, or in your chest, or where is it exactly? Is it in the center
line of your body or more to one side or the other?
Gradually get a sense of the various qualities it has. What is
it’s shape? Is it heavy or light? Is it moving or still? Is it warm
or cool? Start with those questions and refine your sense of the
sensations you are sitting with.

BE YOUR IDEAL INNER PARENT. Now get a sense of the

relationship you have with these sensations. This is the essence
of your relationship with yourself.
And you can change it—right now.
What is your attitude towards these inner sensations? Is it
welcoming or wishing they would go away? Are you willing to
embrace these sensations or are you gritting your teeth?
Pretend for the moment these sensations are those of a
child you love very much, who is coming into your room.
Can you remember what the ideal parent would do? If you
 ~ 218 ~

were the ideal parent, would you send this child to their room?
Would you mimic their upset feelings? Or would you make
space for them, simply embrace them and allow them to feel
whatever they feel?
For a moment, relax into just allowing these sensations to
be in that room with you—the inner room of your body—and
make room for them to be whatever they are.
Will you survive if you just allow these sensations to exist
within you for a moment more, without wishing them away?
Find out.
Allow them space to simply be. Find out what happens.
Embrace them as if they were a little child. Become the space
that surrounds these sensations.
Move your awareness to a spot a few inches to the right of
these sensations. What does it feel like there? Notice how it is
different than being inside the sensations.
Then move your awareness to a few inches to the left of the
sensations. What does it feel like there?
Then expand your awareness so that you are the space that
is to both sides, above and below, in front of and behind, totally
surrounding these sensations.
Be that space that surrounds these sensations.
Can you hold the space for the sensations to just be?
Allow, breathe into that space, and just notice whatever
happens next.

BE PATIENT. You might not be able to do a tenth of the

things suggested above the first time you do Flow Through. So
be very patient with yourself and know that whatever you are
doing is absolutely the right thing.
 ~ 219 ~

Read the suggestions above as a map of possible places to

visit, and take your time wherever you happen to be. There is
not ultimate single correct destination.
As you do more and more Flow Throughs, you become
more adept at refined inner sensing. This is like any skill based
behavior. You get better and more flexible at doing it the more
you do it.
So start now—and know there are only two things you
really need to succeed in doing Flow Through.
Curiosity will be your strongest ally.
That and acceptance.
Everyone does Flow Through different. So why shouldn’t
you do it your own unique way, too?
The two keys to success are curiosity and acceptance.
Curiosity to actively explore what is within you.
And acceptance of what you find.

NO JUDGMENTS—NO GOALS . Remember again the

farmer. Instead of having certain expectations or goals, take a
“We’ll see...” attitude. Be open to whatever happens.
In Flow Through, often the result is a subtle shift within
yourself as you continue to embrace the sensations inside
your body. This shift is a transformation, an opening to a new
possibility, a slight healing of something old.
Sometimes you may simply notice a sigh or that your
breathing has shifted in some subtle way.
At other times, the shifts you will experience will be clear
and quite large in magnitude. You may feel energy moving
through your body in an almost electrical way. You may see
striking images that correspond to this energy. You may later
 ~ 220 ~

notice you feel and act differently in a situation that normally

triggers you into negativity.
Sometimes the shifts are quite subtle.
Sometimes they are strong and carry us to new levels of
inner healing, peace or strength.
Allow whatever you get to be right—because it is.
Do not expect that all Flow Throughs will feel or end up
the same way.
They won’t.
Each is unique.
In fact, let go of goals and expectations.
Just wait and see.
Bring with you curiosity and acceptance.

RESULTS OF FLOW THROUGH

The act of doing Flow Throughs is an act of self-love.
No matter what specific results you get in any particular
session, the net effect is that you are demonstrating to yourself
on deeper and deeper levels your own self-love.
This self-love is what transforms you.
On a most basic level, doing Flow Through is a way to
learn to better tolerate and be with negative emotions.
Why is this desirable?
When we are not able to tolerate feelings like anger or pain
within ourselves, we will do one of two things. We will either
try to suppress these feelings and avoid them. Or we will try
to eject the feelings and act them out with our partner. Both of
these strategies damage love and hurt us.
These two strategies—suppression or ejection—are what
 ~ 221 ~

takes us into the Hole. They are based on the “fight or flight”
response. Only instead of this fear-based reaction being to
a tiger in the jungle—it is the fear of an emotion coming up
within us.
The ability to embrace and become the space in which
all our feelings can come up is what transforms us. We gain a
tolerance to inner emotions and an ability to soothe our own
feelings.
This takes the pressure off our relationship to do the inner
work that, in reality, only we can do.
It is a myth and self-defeating stance of today that our love
relationship should “make” us feel happy and “take care” of us
when we do not. Adhering to this stance spells the doom of a
healthy relationship and a commitment to codependency.
By doing Flow Through—with a partner or by ourselves—
we reverse this trend. We show up and take responsibility for
our own feelings. And in doing so, we arrive at a new quality
of relationship with ourself.
The shift in our inner relationship to self-care and self-love
is the core transformation that makes us more whole. Doing
a Flow Through is a direct demonstration to yourself of your
own commitment to self-love and self-nurturing.
As you do each practice of Flow Through, you will touch
certain parts of yourself that have longed for you attention. It
could be a part that was hurt long ago in childhood, that brings
up with it certain sensitivities today.
In the act of paying attention to this part of yourself with an
attitude of self-caring—you are healing yourself.
Over time you will notice that you spend far less time
needing to process negative feelings in relationships. You will
 ~ 222 ~

feel more whole and happy within yourself. The way in which
you communicate with others will become more effective and
constructive.
And the choices you make in love will be more wise.
 chapter ELEVEN

Create a Powerful
Shared Vision
“You've got to be very careful if you don't know
where you are going because you might not get there.”
—Yogi Berra

We will now bring together the various tools of this book.

You will see how they can be coordinated in the context of a
plan to go forward.
In essence, we will be describing a Shared Vision contract
that a couple can make. Such a contract is based on the highest
intentions each partner has.
It is a mutual contract to have a conscious relationship—
and it will support each person to bring out their best when they
are in the midst of relationship challenges.
A Shared Vision contract makes a clear statement of how
you plan to work with problems and upsets in a way that is
congruent with your higher intentions.
It is a plan for success in navigating the sometimes difficult
terrain of human love and intimacy.
We will look at how one couple, David and Lisa, created
such a contract to support their shared vision of “Growth.”
As we discuss their process, consider which agreements you
would include in your own contract.
The first part of their contract was to acknowledge that
they each carried baggage from the past into the relationship.
This was a commitment to their mutual willingness to claim
and own their past baggage.
 ~ 224 ~

1. BOTH PARTNERS ADMIT THEY HAVE:

• Sensitivities
• Limited clarity
• Room to improve communication
• Differences, and that’s okay
• Emotional wounds from the past
• Unrealized parts of self
David and Lisa started by admitting they each did, in fact,
have sensitivities, limits, wounds, fears and old patterns. Each
admitted that there were areas where they could grow and
become more whole. They acknowledged they were different
in some ways, and each said that was okay.
This agreement made it safer for them to claim baggage
with each other, which was a vital part of their growth. They
realized they were in partnership around personal growth and
that each, in their own way, had to grow.
This led them to the next part of their contract, where they
made an agreement that neither one of them was “right” or the
other “wrong.”

2. AGREE NO ONE IS “RIGHT”

• Move beyond blame & name-calling
• There’s no identified “problem” person
• It’s a “no-fault” partnership
Essentially, both David and Lisa agreed to move beyond
judging or blaming each other, as a matter of first principle.
 ~ 225 ~

This didn’t mean that they never reverted to pointing the

finger again. It was, however, a formal statement that each of
them recognized that judging and blaming were destructive.
Saying this helped them see when they were doing it—and to
stop doing it.
They also agreed that there would not be an identified
problem person in the relationship. They embraced the fact
that relating is like dancing, and that both partners were fully
participating in whatever was happening.
In this sense, they adopted a “no-fault” partnership. Why
wait for a no-fault divorce, when you can have a no-fault
relationship? When you take away blame, you can more easily
find the path to growth and happiness.
Next, David and Lisa explored mutual growth goals—of
healing old wounds, expanding beyond their current limits, and
finding greater personal wholeness.

3. join in the mutual goals of:

• Healing old wounds
• Growing beyond old limits
• Finding greater wholeness
The way both David and Lisa spelled out “Growth” came
to include some of the other words used for higher intentions.
“Healing” applied to old wounds. “Wholeness” applied to areas
that frequently gave rise to conflict.
It turned out that many of their conflicts arose from
differences between them in the emotional arena. David was
quite comfortable feeling and expressing anger. He was from
 ~ 226 ~

a family where members would raise their voices in anger, yet

still knew they loved and cared for each other.
Lisa had a different background, and she had vowed at an
early age to avoid anger at all costs because it caused so much
pain. She typically would grow silent and distant around a
show of anger, or anything that might cause it, and would also
tend to suppress her own anger.
In the relationship, anger had become a trigger of upset,
judgment and blame. David was triggered by Lisa’s distancing
when he was upset. He also was concerned with her failure
to express anger. At the same time, Lisa judged David to be
“wrong” for showing anger, and felt a lot of old pain when he
expressed it.
Interestingly enough, when it came to another emotion, that
of sadness, the situation was reversed. Although Lisa couldn’t
tolerate or feel anger, she was easily able to feel and express
sadness. David, on the other hand, was trained to believe it less
than manly to express sadness. He had learned to deny this
human emotion within himself.

4. FOR EMOTIONAL GROWTH:

• All feelings are okay to feel
(anger - hurt - sadness - fear)
• But NOT all ways of expressing
these feelings are okay
• Make agreements about ways
to express feelings
Eventually, they saw this pattern of emotional gridlock.
 ~ 227 ~

Their higher intentions included “Wholeness” and they spelled

out supporting agreements in the emotional arena.
They agreed that all feelings were okay. That meant that
anger and sadness are both okay. They agreed that a whole
person would be able to feel and express both emotions.
If anger is “red” and sadness is “blue” then they were, in
effect, saying that a part of their personal growth is getting
access to the complete spectrum, to have all the colors included
in their emotional rainbows.
David and Lisa both admitted being cut off from a vital part
of their own spectrum. Each acknowledged that many of their
conflicts simply reflected their own personal lack of emotional
wholeness. Thus both of them embraced the value of allowing
all feelings to be okay.
In saying all feelings are okay to feel, they were not saying
that all ways of expressing those feelings were okay. Lisa agreed
that feeling angry was okay—but behaviors like touching each
other in angry ways like pushing, grabbing or hitting certainly
was not. And throwing things was not okay. David said that
feeling sad was okay, but waking the other person up at two in
the morning to try to resolve it was not.
They spent some time discussing other situations where
anger or sadness might come up—and what behaviors would
be okay or not okay in each case. Lisa suggested alternative
ways David could express his anger that would work better
for her. He told her ways to ask for his support when she was
feeling sad. They also stated their support of one another in
growing emotionally more whole.
The last part of their agreement explored ways to work
with upsets and challenges as they came up.
 ~ 228 ~

5. AGREE TO take a NEW ROAD

With UPSETS and CHALLENGES:
• Use upsets as material for growth
• Have a Time Out agreement
• Master In & Down to get centered
• Use the Talker-Listener tool
• Do Baggage Claim for healing
• Use Flow Through to heal and
transform negative emotions
• Get support from a third party

This is the real heart of the contract. It brings together all

the tools and commits to using them.
Here, David and Lisa agree to use anything upsetting or
challenging as material for growth. They pledge to explore
new strategies and do whatever it takes to work through
challenges.
To back this up, they made specific agreements for what
they will do.
They will use a Time Out agreement (Chapter 7). They
will use the Flow Through process (Chapter 10) for healing old
wounds and transforming upset emotions. They committed to
do Talker-Listener sessions (Chapter 9), as a way to come back
after a “Time Out”—or as a method to keep the communication
lines open. They will use In & Down (Chapter 8) to stay
resourceful, or to calm themselves if they lose it. Finally, they
agreed to use third party help whenever they got stuck and
could not work things out themselves.
 ~ 229 ~

When they first arrived, David and Lisa were on the verge of
splitting up. Their patterns, especially the emotional gridlock,
created a great deal of pain and suffering. As a couple, they
spent a lot of time in the Hole. They had no idea that there was
any other road they could take.
Committing to the Shared Vision contract around their
higher intentions of “Growth” was a dramatic turning point in
David and Lisa’s love life.

TIME PERIOD FOR THE CONTRACT
David and Lisa committed to staying with their contract,
no matter what came up—for a period of one year.
It makes sense that a couple commit to a minimum of six
months, to really give themselves the chance to master the
tools and integrate them into the relationship.
All too often, a couple keeps a highly negative question in
their focus—like whether to stay together or split up. Staying
intent on that kind of question keeps each partner from doing
their personal growth work—work which could completely
transform the quality of the relationship.
You will get more if you put all of your focus on your
highest positive intention for yourself personally. In the midst
of the challenges and upsets, by keeping focus on personal
growth, wholeness or healing, you will mature and become
more resourceful as a human.
Consider the alternative: stewing in the negative question,
blaming your partner for the mess, and needing them to change
so you can feel better. This will get the relationship nowhere.
And you will not grow one bit.
 ~ 230 ~

When you shift your focus to your higher intention, and

commit to a contract aligned with this, mountains can move.
Over the years, I have witnessed couples co-create results
that often seem miraculous.

RESULTS OF SHARED VISION contract

• Partners embrace upset feelings
• Emotional learning happens
• Ownership of feelings
• Less blaming the other person
• Less acting out of emotions
• Less destructive communication
• Reduced influence of past baggage
• Past wounds & resentments healed
• Relationship is kept clear
• Feelings operate as balanced and
appropriate signals in the present
As couples travel down a new road such as “Growth,”
challenges are more easily faced. Upset is no longer a signal
that it’s time to retreat or attack, no longer a reason to think
the relationship is bad or the other person is wrong. Instead,
partners start to embrace challenges as opportunities for
personal growth.
This enables emotional learning to happen. Partners learn
to own their feelings, instead of blaming the other person or
acting out. Our baggage and the 95% factor decreases in power
as past wounds are healed. Old patterns are dropped.
 ~ 231 ~

The relationship is cleared of built up resentments and

emotional gridlock—and it stays clear. Feelings are appropriate
to events in the present rather than being contaminated or
amplified by the past.
Operating on the 5% level, partners can express and respond
to each other constructively. Communicating on the 5% level
works. You can successfully negotiate wants and needs, and
find mutually satisfying solutions to challenges.
Once you have committed yourself to a Shared Vision,
you have a clear motivation to operate on the 5% level and not
fall into the 95%. You are motivated to use communication
techniques that support your journey down a new road.

Relationship and Growth

Relationships are our greatest teacher. They tell us what we
need to learn next in life to grow as individuals. We are called
upon to expand our souls, heal our past wounds and evolve as
humans.
Love is that which brings up our lesson plan.
A lasting and satisfying relationship will naturally involve
you in your own inner personal growth. Moving through
upsetting challenges is a normal part of this growth.
When you commit to a Shared Vision, you become partners
on a conscious journey of your own making, a co-explorer of
a new path.
Committing to a Shared Vision will inspire you to show up
in a new way when both of you get stuck in upset or negativity.
It will be a conscious reminder to embrace the upsets, to learn
how to expand yourself and elevate the troubling situation.
 ~ 232 ~

In the work of relationship, when the honeymoon’s over

you are called on to instigate positive transformation. You are
asked to co-create and take a new path with your partner.
Each partner needs to come forward in times of challenge
and expand, rather than close down. The main thing preventing
us from doing this work is that we haven’t had a healthy role
model for how to do it.
We are sadly lacking in useful guidelines for doing the
work of relationship. We have few understandings that lift us
to transform, much less resolve, our upsets.
Most of us were raised in families which did not model how
to positively resolve the challenges in relationship. We have
seldom seen it done well, and may not even know a couple that
can do it.
On the contrary, we mostly see and talk about couples who
are stuck in drama or unhappiness. We know couples who are
doing a lot of work—that does not work!
Because of the abysmal state of love and relationship that
runs throughout our society, it is becoming clear that we need
to learn to do a new kind of relationship work. Let’s start this
now, and forge our own definition of “right partner.”

How do you know when

you are truly with the right partner?

It’s not a matter of magic feelings. It’s very simple:

You know you’re with the right partner

when you are both consciously doing your
personal growth in the relationship.
 ~ 233 ~

This means that you can only find out if you’re with a
true partner by going through times of challenge or upset. You
cannot gauge it by the honeymoon phase alone.
To know if you are with a true partner, you need to see
how you both show up and consciously “work” with upsets,
sensitivities, differences and challenges.
Unfortunately, many potentially great couples get lost
because they don’t know how to do relationship work. They
don’t know the tools in this book. Instead, they hold onto the
popular unconscious myth of “true love”—where upset feelings
shouldn’t happen, where upset is a bad sign.
Or couples may work real hard, by talking a problem in
circles. They exhaust their hearts in ineffective unconscious
strategies—until they finally give up or split up.
Many people feel they have already met a life partner, but
then, somehow, lost them. One man at a talk we were giving
sadly said, “I was with someone who felt like my soulmate ten
years ago. I just don’t know what happened. I can’t get her out
of my mind.”
At the end of the talk, after we had discussed the power of
having a personal and shared vision, he said, “I realize now that
I just did not have an effective, conscious way to work with our
problems. I thought that there was nowhere to go but down. I
wish I’d heard this talk a decade ago.”
Something clicked for him. He realized that the future held
the possibility of another love, and that it was crucial for him
to consciously commit to his personal growth now, even as he
was still single.
Now is always the best time to commit to a personal
intention for how to see challenges and upsets. Regardless of
 ~ 234 ~

whether you are in a significant relationship or not, you have an

opportunity to put your highest intention into practice.

Great relationships are grown...

not found
Ultimately, the quality of relationship you can have
is directly linked to your willingness to engage in personal
growth. It is linked to how willing you are to expand your mind
and heart. And it is linked to how proactive you are in creating
the love you want.
We live in a time that needs new models for relationship.
The divorce rate remains high, decade after decade. Half of
marriages end in pain. Certainly few of them began that way.
A large percentage of divorced couples report deep regrets that
they didn’t know how to work things out.
Any work they tried to do—absolutely did not work!
Research is showing us interesting facts. Couples who stay
together have as many issues as couples who split up. The
difference is not the absence of conflict, but the strategies they
bring to the table to work with the challenges that come up.
New strategies can be learned. Quality relating is not some
abstract or unobtainable thing. Nor is it a matter of luck.
We need to revise our models of love and relating in a way
that helps us face the challenges and see these as pathways to
strengthen our love.
Challenges help us grow, as individuals and as couples.
There’s a story about a group of kids who go for a walk
and discover a cocoon. Fascinated, they gather and watch as
the butterfly inside works hard to get free. A girl in the group
 ~ 235 ~

suggests they time the event. As the butterfly stretches and

struggles, it pushes out of the cocoon, little by little.
The children groan with each push. Eventually, after an
agonizing fifteen minutes, the butterfly breaks free and spreads
its colorful wings in flight.
As the children continue to walk, they soon find a second
cocoon. It also is in a state of excited movement. Having
witnessed the first, one child sympathetically asks how they
might help this second butterfly get free, faster.
“Why should it work so much?”
They agree. A boy takes out his pocketknife and gently
makes a slit in the cocoon. Sure enough, the butterfly is able to
flop out with little struggle, in less than two minutes!
But quickly it begins to contract and close up on itself.
Within minutes it is dead.
Shocked, they later talk to their teacher, who explains it. The
butterfly, in stretching and pushing against the cocoon, moves
vital fluids into veinlike structures in its wings that strengthen
 ~ 236 ~

its frame. The struggle is what allows the butterfly to complete

its transformation from caterpillar into a magnificent flying creature.
Only by fully engaging in the challenges of the cocoon can the
butterfly ever spread its wings in flight.
So too, must we fully engage in the challenges that arise in
love to actualize our true partnership potential.

do it now
As they say, “If not now—then when?”
If you have not yet decided on your higher intentions, we
strongly recommend that you now commit to:

Personal Growth, Wholeness & Healing

Take some time now and expand your higher intentions
into a set of specific new agreements, as was demonstrated by
David and Lisa.
If you are in a relationship, and your partner is willing to
join you, do this together within the next week.
If your partner is not willing—they may need time—then
do this for yourself as a personal intention. It takes at least one
partner to change the dynamics of a relationship. Do this now
whether or not your partner is ready to join you.
If you are single, do this as your personal intention. You can
also do this with a friend, family member or any meaningful
relationship.
Committing to your highest intentions will change your
life—and empower you to determine the direction that this
change will take.
 ~ 237 ~

personal resolutions
To prepare yourself to make a Shared Vision contract with
a partner, read the following set of personal resolutions.
Edit this if you need to—then sign and date it.

I resolve the following, regarding relationship problems,

differences between me and the other person, and upset or
negative feelings that may come up:

It’s okay to include problems, differences and upsets in

a relationship as I learn to work with them, since they now
exist whether I like it or not.
I am willing to see these as opportunities for myself to
heal and grow personally.
I will learn to provide a safe space for healing and
growth for both of us as partners.
I admit I may be unconscious of all that is involved
when problems and upsets come up. For instance:
I may not remember in the moment the personal
history of mine that is being triggered;
I may not be able to recognize that I am making false
interpretations of you;
I may not know what emotional baggage I am carrying
that is involved in my reaction to you.
I am willing to create a safe space to explore these
things with you. I will discuss how we can create more
safety to do our healing and growth together.
I intend to be a full and active partner in healing these
things and growing personally.
 ~ 238 ~

This is so, regardless of the source of problems and

upsets (you, me, the past, the present).
I will learn to better own and know within myself all
my feelings.
I will learn to constructively express all my feelings.
I am willing to set up mutual guidelines as to what is
constructive.
I will learn to better own and know within myself what
I want or need.
I will learn to constructively express my wants.
I will learn to ask you to give me feedback.
I am willing to set up mutual guidelines as to what is
constructive.
I am willing to explore and become aware of:
How I may be projecting my past onto you;
How I may be unconsciously polarizing with you over
our differences;
How my negative judgments and labels are limiting our
relationship potential.
I will become conscious of my defensive reactions,
coping strategies and inner obstacles to intimacy.
I will summon the courage to do something different
instead of my usual reactive patterns, so we can heal and
grow together.
I will own the feelings I have and the wounds from my
past that may be involved in my upsets.
I will continue to develop my full potential for wholeness
as an individual.
I will empower you to develop your full potential for
wholeness as an individual.
 ~ 239 ~

I will do this even if I feel anxious or insecure.

I will learn to own and take care of my troubling
feelings instead of trying to get you to do that.
I will put more inner focus on how I can heal or grow
and less outer focus on how you should change.
I will make happiness, acceptance and compassion a
high priority for us to share.

Signed,

_____________________________________

Date: ___________________________

Once you make personal resolutions like those above, you

are ready to write a Shared Vision contract with a partner.
The following contract is based on what we presented
earlier in this chapter. Feel free to edit or modify it as you
discuss this with your partner.
It is important to commit to a certain period of time, like
six to twelve months.
During this time, make the intentions of the Shared Vision
your first priority. Keep a focus on your higher intentions, like
“Growth” or “Healing.”
If you are suffering from questions like “should we stay
together?” put those on the back burner until after the contract
period is up. Focusing on such questions will distract you from
doing the personal growth and transformation work you have
committed to do in the contract.
 ~ 240 ~

shared vision contract

1. Both of us admit we have:
• Sensitivities
• Limited clarity
• Room to improve communication
• Differences, and that’s okay
• Emotional wounds from the past
• Emotional hot buttons and triggers
• Unrealized parts of ourselves

2. We agree that no one is “right”

• We will move beyond blame or name-calling
• There’s no identified “problem” person
• It’s a “no-fault” partnership

3. We join in the mutual intentions of:

• Healing old sensitivities, triggers and wounds
• Expanding beyond old patterns and limits
• Finding greater wholeness
• ______________________________________
(Write in any other higher intentions you have)

4. For emotional growth we agree:

• All feelings are okay to feel (anger, hurt, fear)
• But NOT all ways of expressing feelings are okay
• We make new agreements for expressing feelings:
______________________________________
(Write in agreements on expressing feelings)
 ~ 241 ~

5. We will take a “new road” when facing challenges:

• We will use upsets as material for growth
• We will use our Time Out agreement
• We will use tools to get centered, like In & Down
• We will use the Talker-Listener tool
• We will do baggage claim for healing
• We will use Flow Through to transform upsets
• We will get support from a third party if needed

Time Period of Contract: _____________________

Starting Date: _____________________

Signed,

_____________________________________

_____________________________________
 epilogue

take Your
Next Step forward
“A journey of a thousand miles begins with a single step.”
— Lao Tzu

Having read this far, you now have a powerful set of tools
for creating and sustaining a rewarding partnership. But a tool
can only be effective if you actually use it.
Depending on the state of your relationship, you may want
to consider the option of getting third party coaching. This can
help you stick to your Shared Vision contract and implement
the tools over time into your relationship.
If you are open to outside help, know that it can take some
shopping around to find the right person. There are many who
offer relationship counseling, yet only a rare few who seem to
know how to make a difference.
So find someone who actually helps you get results, and
who understands the material in this book. You want coaching
to help you master these tools, and apply them to resolve the
problems that come up in your daily life.
People tend to wait for too long before getting help.
That can be a serious mistake.
Don’t let pride or other false issues stand in your way.
However, if you do not feel you need outside help, that
is okay. It puts the full responsibility on you to practice and
integrate the tools in this book into your life.
That responsibility already rests in you, with or without
third party help—so if you want to do it yourself, be sure to do
 ~ 243 ~

it as seriously as you would build a house, for instance.

Learning and using new tools takes time.
Progress is not a straight line. Do not set yourself up for
failure by expecting everything to improve quickly and without
setbacks.
People learn things, make mistakes, forget to use the tools,
blow it, pick themselves up again, move forward. That is real
life. Be realistic. Just try to keep going two steps forward for
every one you fall back.
You are gradually building new habits. It can be like going
to the gym to work out. At first, you have to drag yourself there,
and it is hard to even remember to make time. But after you
have built a positive habit of working out, it feels easier to go
to the gym than to sit around.
It will be like that exercising these tools, as they become
solid habits. Eventually, you will not want to act out old reaction
patterns. You will prefer to “work out”—so to speak—issues in
your relationship using these healthier methods.

final words of advice

The basic rule to create change is simple—do something
different (Chapter 6). Here are additional things to remember
to do, as you integrate the tools in this book into your life:

GO IN & DOWN. Master the In & Down tool (Chapter 8)

for soothing upset feelings. This is vital. The more you work
with your own emotions, the less they will get dumped into
your relationship. In & Down helps you stay centered and
resourceful when things become potentially charged.
 ~ 244 ~

USE YOUR TIME OUT AGREEMENT. When upset, take a

Time Out (Chapter 7). Do not short change yourself by going to
the Hole. Do mock Time Outs for awhile, so you can get used
to giving the signal. When you do get upset, do call a Time Out.
Next, go In & Down to calm yourself. Then recall your highest
intentions, and figure out what you want to communicate in a
followup Talker-Listener session.

SET YOUR INTENTION. As much as possible, stay awake

to your higher intentions (Chapter 2). When challenges come
up, set your intention for yourself. For instance, if “Growth” is
your highest personal intention, then see how you can grow in
every challenging situation.

KNOW YOUR PERSONAL GROWTH. Stay aware of the

growth for your personality type (Chapter 4). Act on it. Say
and do things that represent this growth for you. Do not allow
yourself to slip into old comfortable patterns. Go against your
own grain, and expand beyond your own limits.

WATCH OUT FOR POLARITIES. Watch out for polarity

dances in your relationship (Chapter 5). When you see one
occur, figure out how you can do the opposite of what you
normally do in order to restore balance to the relationship.

CLAIM YOUR BAGGAGE. Freely admit and claim how

your past affects you (Chapter 3). Help your partner understand
you better this way—and understand them better. Opening old
baggage to the light of love can start a healing process. It also
helps you be more sensitive to each other.
 ~ 245 ~

USE TALKER-LISTENER. Initiate discussions about issues

with the Talker-Listener tool (Chapter 9). Learn to really listen.
Learn to speak from the heart, clearly and with no judgements
or blame. Always use this tool as a way to discuss charged
issues, especially if you called a Time Out.

USE FLOW THROUGH. Learn to embrace and transform

your own upset feelings (Chapter 10). Heal emotional wounds
from the past that still affect you. Get skillful in using this tool,
so you can take better care of your emotional arena. Doing this
keeps your relationship clear of baggage.

STICK TO YOUR SHARED VISION. Do what you have

committed to in the Shared Vision contract (Chapter 11). This
contract is your job description. Stay close to the letter of the
law you have laid down. Don’t let yourself get sidetracked
from the higher intentions you chose this contract to serve.

BE ALERT. What will get in the way of progress is your

normal coping strategies and need for comfort. Each time you
revert to your usual strategies, you will go to the Hole, and fail
to move forward on the new road you truly intend.
When you fall back, reset your intention and use the tools
in this book. Push against your old habitual patterns. Get out of
the Hole as quickly as you can.
Then make a new move forward. All relationships have
issues and challenges. Do not let these pull you into despair.
Stay true to your Shared Vision contract—to your true highest
intentions—and keep practicing the tools.
I wish you well on your journey!
 notes
1. Alan Watts: The Book

2. Gregory Bateson: Steps to an Ecology of Mind

3. Helen Palmer: The Enneagram in Love and Work

HarperSanFrancisco, 1996

4. David Daniels: The Essential Enneagram

HarperSanFrancisco, 2000

The material in Chapter Four compiles information from

the books and professional training programs of Helen Palmer
and David Daniels. The In & Down exercise in Chapter Eight
includes materials presented by Helen Palmer.
See their official Enneagram website for more information:
www.authenticenneagram.com
 about the author
John Grey received a Ph.D. in psychology in 1975 from
Stanford, where he taught and codirected a National Science
Foundation sponsored research center. Since 1980 he has
been in private practice and teaching workshops focused on
communication, relationship and personal growth.
For over 20 years John has provided effective, practical
coaching to help people have healthy, joyful, rewarding
relationships.

Couples Retreats
For over 25 years, John Grey, Ph.D. has helped couples to
succeed in creating happy, healthy and rewarding relationships.
He offers a uniquely powerful couples retreat in Sonoma
County, California.
His couples retreat offers a fast track to positive change —
an intensive, supportive place to achieve profound results. In a
concentrated program, your relationship will be transformed.
And you will take home new tools to keep your relationship
growing in a positive direction.
Information about his retreats—as well as free online self-
help tools—can be found at the following website:

http://healingcouplesretreats. com