Scribd Logo
Upload

Welcome to Scribd!

  • 88 views

    Ministry of Education: Answer Key

    Uploaded by

    Habtamu Hailemariam Asfaw
    This document provides the answer key for an Information Technology Service Management Level V exam from December 2014. It contains multiple choice and matching questions with the correct answers identified. The multiple choice section covers topics like system components, software application packages, roles like system analyst and project manager, project lifecycles, requirements definition, quality assurance, and risk management. The matching questions associate terms like requirements management, critical path, total quality management, and risk management with their definitions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Ministry of Education: Answer Key

    Uploaded by

    Habtamu Hailemariam Asfaw
    88 views3 pages
    This document provides the answer key for an Information Technology Service Management Level V exam from December 2014. It contains multiple choice and matching questions with the correct answers identified. The multiple choice section covers topics like system components, software application packages, roles like system analyst and project manager, project lifecycles, requirements definition, quality assurance, and risk management. The matching questions associate terms like requirements management, critical path, total quality management, and risk management with their definitions.

    Original Description:

    answer key

    Original Title

    answer

    Copyright

    © © All Rights Reserved

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides the answer key for an Information Technology Service Management Level V exam from December 2014. It contains multiple choice and matching questions with the correct answers identified. The multiple choice section covers topics like system components, software application packages, roles like system analyst and project manager, project lifecycles, requirements definition, quality assurance, and risk management. The matching questions associate terms like requirements management, critical path, total quality management, and risk management with their definitions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    88 views3 pages

    Ministry of Education: Answer Key

    Uploaded by

    Habtamu Hailemariam Asfaw
    This document provides the answer key for an Information Technology Service Management Level V exam from December 2014. It contains multiple choice and matching questions with the correct answers identified. The multiple choice section covers topics like system components, software application packages, roles like system analyst and project manager, project lifecycles, requirements definition, quality assurance, and risk management. The matching questions associate terms like requirements management, critical path, total quality management, and risk management with their definitions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    You are on page 1of 3

    Ministry of Education

    Sector: Economic Infrastructure

    Sub Sector: Information Technology

    Occupation: Information Technology Service


    Management Level V

    Answer Key

    December 2014

    Answer for Information Technology Service Management Level V


    Question Answer Mark

    Multiple Choice
    1 D-The system is equal to the sum of its components 1

    2
    B- Operational
    3 C- Purchasing a software application package 1
    4 B-System Analyst 1
    5 A-Quality Standards 1
    6 C-Project Charter 1
    7 B- Monitor to make sure that you obtain the desired results 1
    8 D- A project that the requirements of a system are well understood and defined 1

    9 D- Customer relations 1

    10 B- Maintenance 1
    11 B- System Recovery 1

    12 B- Quality Assurance 1

    13 C- Mitigation 1
    14 D- At the beginning of the project 1

    15 C- It is a description of activities and services a system must provide 1

    16 A- The system is acceptable to the competent 1


    17 A- Establish upper-management commitment to the project 1

    18 A-It is a technique of quickly building of information system using rapid 1


    application development tools
    19 C- Feasibility Analysis 1

    20 A- Non-Functional requirement 1

    21 B-Model Driven Design 1

    Sub Total /21


    Matching
    1. 1 Q- Requirements Management 1
    2. 2 H-Critical Path 1
    3. 3 C- Total Quality Management 1
    4. 4 L-Slack Time 1
    5. 5 B-Gantt Chart 1
    6. 1 I-Configuration management 1
    7. 2 A-Project management 1
    8. 3 O-Risk Management 1
    9. 4 M-Quality Assurance 1
    10. 5 R-Procurement management 1
    11. 1 E- PERT Chart 1

    Answer for Information Technology Service Management Level V


    12. 2 P-Quality Standard 1
    13. 3 F-Process management 1
    14. 4 G-Flow Chart 1
    15. 5 J-Quality control 1
    Sub Total /15
    Total for knowledge Assessment /36

    Answer for Information Technology Service Management Level V

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy