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    Place A Tick in The Appropriate Box Opposite Each Question To Indicate Your Answer Are You Confident That You Are Capable To

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    Habtamu Hailemariam Asfaw
    This document provides a self-assessment guide for an Information Technology Service Management occupation at level V. It lists various projects and competencies and asks the candidate to indicate if they are confident in their ability for each by checking yes or no boxes.

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    Place A Tick in The Appropriate Box Opposite Each Question To Indicate Your Answer Are You Confident That You Are Capable To

    Uploaded by

    Habtamu Hailemariam Asfaw
    43 views1 page
    This document provides a self-assessment guide for an Information Technology Service Management occupation at level V. It lists various projects and competencies and asks the candidate to indicate if they are confident in their ability for each by checking yes or no boxes.

    Original Description:

    coc exam

    Original Title

    Self Ass Guide

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    This document provides a self-assessment guide for an Information Technology Service Management occupation at level V. It lists various projects and competencies and asks the candidate to indicate if they are confident in their ability for each by checking yes or no boxes.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    43 views1 page

    Place A Tick in The Appropriate Box Opposite Each Question To Indicate Your Answer Are You Confident That You Are Capable To

    Uploaded by

    Habtamu Hailemariam Asfaw
    This document provides a self-assessment guide for an Information Technology Service Management occupation at level V. It lists various projects and competencies and asks the candidate to indicate if they are confident in their ability for each by checking yes or no boxes.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
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    Occupational Code: EIS ITM 5

    Self-Assessment Guide

    Occupation Information Technology Service Management


    Level V

    Instructions: -Read each of the units of competence listed below


    -Place a tick in the appropriate box opposite each question to indicate
    your answer
    Are you confident that you are capable to: Yes No
    Project 1:
    EIS ITM5 01 0811 Establish and Maintain Client User Liaison
    EIS ITM5 09 0811 Establish and Conduct Business Relationship
    Project 2:
    EIS ITM5 02 0811 Prepare Disaster Recovery and Contingency Plan
    Project 3:
    EIS ITM5 03 0811 Develop System Infrastructure Design Plan
    EIS ITM5 05 0811 Research and Review Hardware Technology Options for
    Organizations
    EIS ITM5 06 0811 Match IT Needs with the Strategic Direction of the
    Enterprise
    EIS ITM5 08 0811Facilitate and Capitalize on Change and Innovation
    Generic competencies/ Assessed By Knowledge:
    EIS ITM5 04 0811Plan and Monitor the System Pilot
    EIS ITM5 07 0811 Implement Quality Assurance Processes for Business
    Solutions
    EIS ITM5 08 0811 Facilitate and Capitalize on Change and Innovation
    EIS ITM5 09 0811 Establish and Conduct Business Relationship
    EIS ITM5 10 1012 Develop and Refine Systems for Continuous
    Improvement in Operations

    Candidate’s Name:________________________

    Signature:_______________________ Date:____________

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