Curriculum Vitae: Work Experience
Curriculum Vitae: Work Experience
Curriculum Vitae: Work Experience
IT Professional with 16 years of experience as a Network Engineer and Support Specialist. Competent, responsible, dynamic and
hard working.I am looking for opportunities to work in a Network or Development team (web, desktop, mobile and projects with
embedded devices).I am familiar with many technologies used nowadays and focused on professional growth and continunous
improvement.
I graduated in Data Processing from the University of the State of Amazonas - UEA, one of the most popular universities in the north
of Brazil. I also studied for 4 years, Computer Engineering at the same University (UEA), I have one year remaining to complete my
studies. I decided to take time off to improve my English.
I’m Certified MikroTik (MTCNA - Mikrotik Certified Network Associate, MTCRE - Mikrotik Certified Routing Engineer and MTCWE -
Mikrotik Certified Wireless Engineer); Networking Fundamentals - Certified 2019 (Microsoft Technology Associate) (MTA 98-366).
I’m studying to take the CISCO CCNA Certification until December.
I have been a user of apple products for a long time, I currently own iPhone, Apple Watch, iPad and MacBook.
In all the companies I worked (over 10 years), I supported Apple products, precisely because I have Apple products and advanced
knowledge in the system.
Experience in installation and configuration of equipment of T.I. including: Desktops, Laptops, Printers, Tablets and Smartphones;
Skills to diagnose and troubleshoot Windows, Linux, Apple OSX, MacOS, IOS, Android and Network Infrastructure, observing the
Level of Contracted Service (SLA);
I have Knowledge and practice of ITIL framework v3 (Foundation, Practitioner, RCV, PPO, OSA, SOA), ISO/IEC 20000 (Foundation)
and CobiT v5 (Foundation).
I have my birth certificate, certificate and history of the university graduate course (Data Processing) translated (Apostille stamp)
and available upon request.
I studied English in Griffith College in Cork from February 2018 until May 2019.
Work Experience
IT Coordinator - Eletrobras: Energy Company, a Brazilian Federal Company located in all Brazilian States
October 2014 until February 2018 - Manaus and Amazonas, Brazil
Coordinate the team of analysts in the attendance of requests for services and resolution of incidents in the area of
network infrastructure and servers for internal and external clients;
Document and review company processes.
Plan and deploy new solutions for the optimization of the service provided to customers using the following resources:
My manager: https://www.linkedin.com/in/harold-maia-macambira-22903822
Software Development Specialist – Tap4 Mobil
January 2011 until December 2013 - Manaus and Amazon Region, Brazil
My manager: https://www.linkedin.com/in/mirelpina
My manager: https://www.linkedin.com/in/ailtonteixeiramb
Network Analyst - Seventh Regional Air Command (VII COMAR): Armed Forces of Brazil - Aeronautics: Located in the
Amazon Region.
February 2001 until December 2005 - Manaus and Amazon Region, Brazil
Assistance to service requests and incident resolution in the area of network and server infrastructure for internal and
external clients of the Aeronautical Command using the following resources:
My manager: https://www.linkedin.com/in/elivaldo-anjos-b3530996
International Certification
Languages
Portuguese: Native
English: Intermediary
Spanish: Advanced
Italian: Intermediary