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Praveen Prasad Tiwari: Master of Computer Applications July 2007 - May 2010

Praveen Prasad Tiwari is seeking a system administration position. He has a Master's degree in Computer Applications from the University of Madras and a Bachelor's degree in Computer Science from Acharya Nagarjuna University. He has over 5 years of experience in systems administration and engineering roles at Valuelabs and CSS CORP. His skills include Linux administration, AWS cloud services, monitoring tools like Nagios, and ticketing tools like Request Tracker. He is proficient in technologies like MySQL, Apache, and Linux distributions like Red Hat and CentOS.

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59 views

Praveen Prasad Tiwari: Master of Computer Applications July 2007 - May 2010

Praveen Prasad Tiwari is seeking a system administration position. He has a Master's degree in Computer Applications from the University of Madras and a Bachelor's degree in Computer Science from Acharya Nagarjuna University. He has over 5 years of experience in systems administration and engineering roles at Valuelabs and CSS CORP. His skills include Linux administration, AWS cloud services, monitoring tools like Nagios, and ticketing tools like Request Tracker. He is proficient in technologies like MySQL, Apache, and Linux distributions like Red Hat and CentOS.

Uploaded by

suresh g
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Praveen Prasad Tiwari

E-mail:
praveenprasadtiwari1987@hotmail.com
Phone: +91-9642248338

OBJECTIVE Seeking a varied and challenging system administration position requiring new and
creative applications of technology to solve functional problems.

EDUCATION Master of Computer July 2007 — May 2010


Applications
University of Madras
Specialized in computer applications with aggregate of 74%

Bachelors of Computer Science Apr 2004 — Apr 2007


Acharya Nagarjuna University
Specialized in computer science with aggregate of 68%

WORK Valuelabs Sept 2012 — Present


EXPERIENCE Systems Administrator
Job Responsibilities:
Carrying out 24x7 successful daily Client operations to ensure maximum possible
service availability and performance
Customer support & ticket resolution with ITIL process management
Provide support services for Engineering and other technical teams
Maintenance of WIKI and technical documentation of processes and procedures used
throughout normal operations

Technical Responsibilities :
RHEL Linux systems administration
Amazon cloud services support
Ticketing Tools - RT ( Request Tracker) , OTRS , Service Desk
Monitoring Tools - Nagios, SCOM, NIMSOFT

Professional Development :
Technical training on Redhat linux administration.
Technical training on Amazon cloud service
Management training on ITIL

Relationship management & Executive Reporting :


Reporting on technical issues / status to development and engineering teams
Reporting to senior management on operations
Providing technology expertise and competitive analysis as needed

Praveen Prasad Tiwari 1


CSS CORP Oct 2010 — July 2012
Systems Engineer

Responsibilities:
Evaluate monitoring and performance monitoring systems and implement chosen
systems.
Work closely with the NOC to insure monitoring systems are used effectively.
Work with product teams to help them define appropriate alerts for their environments.
Work with product teams and the systems architects to help them understand
performance bottlenecks in applications.
Manage various operational requests and troubleshoot issues
Additional duties as assigned

Technical skills:

Hands-on experience with Linux Infrastructure Monitoring Systems, Websphere


application sphere
Experience with Nagios and Cacti administration tools
Demonstrated knowledge of scripting languages - Bash, Perl

Management skills:
Outstanding analytical and problem solving skills
Demonstrated ability to manage multiple projects simultaneously.
Possess Strong interpersonal and customer service skills.
Demonstrate Strong written and verbal communication skills

CERTIFICATIONS Novell Certified Linux Administration - Aug 2010


Redhat Linux Administration - Aug 2013

TECHNICAL Basic knowledge of hardware and networking


KNACKS Operating Systems: Red Hat Linux/ Suse Linux/Cent OS, Windows /XP/Vista/07 and
Windows servers 2003 & 2008.
Database: MySQl Basics
Web server Administration: Apache, IBM http Server.
Administration of the AWS cloud environments and Working with virtual environments
AWS cloud management - for e.g. creating VPC, installing VM using AMI and creating
AMI for different environments. Creating network connectivity and ensuring security
parameters are correct. Ability to troubleshoot issues in a cloud hosting environment.
Working with S3, EBS etc
Network Services: DNS,NFS,NIS,NTP,UUCP
Monitoring Tools: Nagios, Nimsoft, SCOM, Keynote, Pagerduty, RedGate SQl Monitor,
Ping dom, New Relic, SCOM tool
Application Tools : Cold Fusion & Fusion Reactor
Ticketing Tools: Sage Sales logix CRM Tool, Request tracker, OTRS, and Service
now ticketing tools

LINUX User and group administration


ADMINISTRATION Monitoring servers’ performance and Performing basic Troubleshooting
CAPABILITIES Install, update, query and manage RPM software packages
Configuring DHCP,NFS, FTP, NIS and DNS, SAMBA server
Use of the openssh, scp, rsync and dd.

Praveen Prasad Tiwari 2


Monitoring servers performance using tools
Installation and Configuration of Apache and Tomcat servers
Apache Installation and configuration for monitoring tools and web servers with single
and multiple virtual hosts
Installation and Configuration of Qmail and Postfix
Configuration of IPTABLES for packet forwarding and filtering
Linux computing clusters for high performance computing
Installation and configuration of Nagios tool
Setting up and Maintenance of Request tracker tool

INTERESTS Volunteering for orphanages and non-profit organizations


Web savvy
Listening Music and playing cricket
Research on Smart gadgets

Praveen Prasad Tiwari 3

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