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    Site Failure Note PDF

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    Magaiver Telecom
    1. This document is a site failure note that must be returned with faulty equipment. 2. It collects information about the date, product, serial number, type of failure, fault category, unit failure type, and LED status of failed equipment being replaced. 3. The document also includes sections to describe the fault code, fault description, and failure verification, with predefined options provided for common fault types.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Site Failure Note PDF

    Uploaded by

    Magaiver Telecom
    81 views1 page
    1. This document is a site failure note that must be returned with faulty equipment. 2. It collects information about the date, product, serial number, type of failure, fault category, unit failure type, and LED status of failed equipment being replaced. 3. The document also includes sections to describe the fault code, fault description, and failure verification, with predefined options provided for common fault types.

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    1. This document is a site failure note that must be returned with faulty equipment. 2. It collects information about the date, product, serial number, type of failure, fault category, unit failure type, and LED status of failed equipment being replaced. 3. The document also includes sections to describe the fault code, fault description, and failure verification, with predefined options provided for common fault types.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    81 views1 page

    Site Failure Note PDF

    Uploaded by

    Magaiver Telecom
    1. This document is a site failure note that must be returned with faulty equipment. 2. It collects information about the date, product, serial number, type of failure, fault category, unit failure type, and LED status of failed equipment being replaced. 3. The document also includes sections to describe the fault code, fault description, and failure verification, with predefined options provided for common fault types.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Site Failure Note – Must be Returned/Packed with Faulty Unit

    Date Replaced at Site (YYYY-MM-DD) Product Number R-6tate Serial Number Type of Node/System

    Fault Situation (tick one of below boxes) Fault Category (tick one of below boxes) Unit Failure (tick one of below boxes) LED Status (tick one of below boxes)
    1. In operation (temp = 0-35°C) 1. Functional failure 1. Stable failure 1. Red LED lit

    2. In operation (temp > 35°C) 2. Mechanical damage, cannot be installed 2. Intermittent failure 2. Red LED flashing

    3. In operation (temp < 0°C) 3. Installation damage 3. Cyclic failure (repeated after time) 3. Yellow LED lit

    4. Installation in normal rollout 4. Transport, packing material damaged 4. Statistical/KPI failure 4. Yellow LED flashing

    5. Installation in upgrade/extension 5. Wrong quantity 5. Failure remains after hard reset 5. Green LED lit

    6. Software upgrade of node/product 6. Wrong product 6. Fault remains after power Off/On 6. No LED lit

    7. Redeployment of used equipment 7. Suspected/Pro-active replacement

    8. Other, describe below 8. Other, describe below 8. Other, describe below 8. Other, describe below

    Fault Code/Alarm ID/Slogan (info from NOC) Fault Description Failure Verified Only Replacement CSR/Work Order Reference

    Select correct fault description below No Yes No Yes

    Pre-Defined Fault Descriptions, Tick Only One Fault Description Below


    Dead On Arrival (DOA) Fault Descriptions MINILINK Fault Descriptions Radio (GSM) Fault Descriptions Generic Products Fault Descriptions
    1. DOA, wrong product 1. BER 1. RF loop test fault 1. Software cannot be loaded

    2. DOA, water damage 2. Hardware error 2. PA saturation 2. Power problem

    3. DOA, mechanical damage 3. HCC 3. Synchronization/link failure

    4. DOA, connectors damage 4. LOS (Loss of Signal) 4. TX failure

    5. DOA, cosmetic/appearance 5. RCC 5. RX path imbalance/VSWR

    6. DOA, no power/do not power up 6. RX frequency 6. TX/RX Communication Fault

    7. DOA, software cannot be loaded 7. TX frequency 7. Software cannot be loaded

    8. DOA, unit fails installation diagnostic 8. RF input level 8. Power supply problem 8. Unit returned as confirmed OK

    9. DOA, node/system fails diagnostic 9. RF output level 9. High temperature 9. Unit returned as unused

    0. DOA, generate alarm 0. RX AFC 0. Other, describe below 0. Other, describe below

    No Pre-Defined Fault Description applicable, Service Technician to describe below with free text using capital letters in English:

    LZF 084 84/1 R3A

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