Nirupama 2019 Resume SolArcht

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Nirupama Balakrishnan has over 14 years of experience in SAP solutions including development, architecture, migrations, upgrades and technical consulting.

Nirupama Balakrishnan has experience as a Solutions Architect, Development, ABAP Technical Consulting, Manager and Project Manager. Responsibilities include defining scope, costing, project management and running development teams.

Projects include implementations, rollouts, upgrades, maintenance and support at Lennox India Technology Center, Hewlett Packard and NTT Data in roles such as Project Manager, Lead Consultant and Lead Developer.

Nirupama Balakrishnan: Developer, Solutions Architect, SAP Analyst

Mobile: +61 0498194381 ~ E-Mail: Nirupama.balakrishnan@gmail.com

Work Summary

 Dynamic professional with 14+ years of experience in SAP as Solution Architect, Development, experience in large SAP
Migrations/ Upgrades, ABAP Technical Consulting.
 Participated and led large-scale, global implementations and upgrade with multi-lingual and multi-cultural teams. Recognized
for solving complex problems and team coordination. Ability to communicate successfully across cultural barriers and
understand the customer’s requirement.
 10 years of Solution architect experience in winning projects, providing solution, defining scope, Costing etc.
 4 years of Manager Experience in running large team of ERP technical and Application security services.
 Project management experience in handling various projects from inception till go live.
 Played role of support lead in setting up development team for with Support and development projects running under one
umbrella.
 Experience in setting up process, Guideline and metrics for Development
 Experience in Managing budget ,Resources, Technical Alignments for different Business units in the organization
 Team Leadership - Adept at assembling, leading, and mentoring technical teams in a shared resources structure
 Excellent at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects, risks and
initiatives
 Hands-on experience in managing environments, application/server remediation, transition & transformation
 Experience in running SAP development and support team of technical services with large team of 30 members supporting
Global client with various towers and regions.
 Experienced in end-to-end implementation starting from design to execution in production, which covers functional
specification, technical specification, development/coding, testing (Technical Unit Test, Functional Unit Test, Integration Test,
Process Test, and Regression Test), migration of data in multiple environments including production & Go-Live support.
 Proficiently worked on different kinds of projects like Implementation, Rollouts, Upgrade, Maintenance and Support as well as
involved in integration of R/3 with other systems.
 Good functional knowledge across all streams.
 An effective performer with strong communication, analytical, relationship management and co-ordination skills.

Interests

Solution Design Architect, Development of custom SAP solutions, Data migration, Consulting and Travelling

Professional Summary

Organization Industry From To Designation Role


Lennox India HVAC Mar’11 Till date Project Manager Delivery Manager
Technology center ,Solutions architect
, Security Delivery
manager, Data
Migration
Consultant ,Project
Manager
Hewlett Packard IT Mar ‘06 Apr ‘10 Lead Consultant SAP ABAP
Developer Lead,
APO Developer
NTT Data (Formerly IT Aug’ 03 Mar’06 Lead Developer SAP ABAP
known as Caritor) developer

CORE COMPETENCIES
 Overall Perspective
 Accountable for the ERP Development work stream and Applications security under the Director – SAP.
 Responsible for the delivery of all technical Demands pipeline in the relevant segments.
 Budget variances for the relevant Segments.
 Solution Architecture
 Accountable for the Technical Solution advisory in perspective of the relevant Segments.
 Responsible for timely solution advisory in perspective of the relevant Segments.
 Delivery Management
 Accountable for the solution delivery by the team.
 Responsible for timely solution delivery by the team.
 Responsible for the solution related guidelines and templates.
 Responsible for identifying the right team for the solution.

Technical Skills:
 SAP Solution Architect, interface consultant, solutions involving ITO, Basis, EDI etc.
 Programming in ABAP objects, ABAP dictionary, Enhancements, interfaces, module pool programming and IDOC’s.
 Object oriented programming/design, database tasks/concepts, reporting tasks, etc.
 Transforming requirements into technical specs.

SAP Versions : 4.7, ECC 5.0, ECC 6.0,EHP1,EHP2


 Data Dictionary : Structures, Domains and Data Elements
 Reports : Classical, Interactive, Report Painter, ALV, OO ALV
 Interfaces : BAPI, EDI/ALE/IDOC, RFC, BDT
 Conversions : BDC, LSMW
 Enhancements : User Exits
 Module Pool : Screen Painter and Menu Painter, Dialog Programming

Functional Skills:
 Knowledge in SD, MM,PP, FI, APO etc.

Project Profile

Mar’14 – July 2019 (Lennox International)


Manager
Noteworthy Credits:
Currently Playing Manager for ERP Platform services and Applications security team.
Scope of work includes all the systems across the Lennox global landscape. (US, Europe, Asia Pacific)
Gathering requirements & preparing scope, Budgeting Resourcing.
Providing solution, liaising with various Verticals, identifying deliverables, time lines, costing etc.
Implementation of SAP FI at LASEC – Lennox China center in 2 months
Manage the Data migration project from legacy to SAP Hyfra Germany.
Organize project status meetings, review project reports and resolve issues.
Leading a client focused and results-driven initiative to enhance customer satisfaction through optimized efficiency

Oct ’18 – till date (Lennox International)


Solution Delivery – Hyfra SAP Implementation
Noteworthy Credits:
 Successfully Managed technical support team (30 -40 members) for over 5 years.
 Handled Transition of the project from external vendor. Successfully implemented various high value projects values to business
satisfaction.
 Instrumental in stabilizing the support team, identifying right team size, way of working etc.
 Develop Report, metric and stream line of support process.
 Illustriously represented in front of the management the technical challenges faced for escalated issues.
 Diligently interacted with functional consultants in order to understand the issues they face, in the technical areas.
 Publish monthly project status reports to the leadership teams.
 Prepare high level technical design document and mentor team members in understanding the business requirement.
 Received Annual Excellence awards 3 years consecutively for the project well as well as management work.

Lennox India Technology Center


SAP Technical Architect : Data migration Hyfra
Noteworthy Credits:
 Data migration -mapping and loading of Legacy ERP system (ABAS) Data to SAP
 Change management on the new processes
 Designed Data clean-up tool to enable the Business users understand data better
 Planned and handled user trainings in SAP Data maintenance
 Setup a master data governance group at Hyfra to handle and manage data going forward
 Led the development team and data migration team
 Designed and Setup interface between ( Configuration tool – Rulestream) and SAP to handle the variant complexities of the
master data
 Developed and designed reconciliation reports to meet compliance objectives

Lennox India Technology Center


SAP Technical Manager –SAP FI LASEC Implementation
Noteworthy Credits:
 Participated in the divesture of the Lennox China business
 Implemented SAP-FI for LASEC business after divesture in a record time of 40 days .
 Ensured internal audit completion and signoff after the migration
 Published weekly project status reports to the leadership teams.
 Handled the Project Management and stakeholder management at executive levels in the organization

Lennox India Technology Center


SAP Technical architect – SAP ECC upgrade and Unicode migration
Noteworthy Credits:
 Managed and led a large team comprising of Technical, Functional and operations team Members
 involved in Dual Maintenance and remediation of all custom objects (comprising of more than 4500 objects 1500+
RTs/Transports/Changes)
 Identified enhancement spots and migrated BAdi`s and user exits against defects by comparing with previous system
 Organized call with SAP for fixing all form related defects raised in the upgraded ECC system
 Gatekeeper for all the changes. Validate the need for changes by doing effective technical analysis along with functional team
and recommends the change.
 As part of SPAU/SPDD activities ensure close coordination with SAP, Technical Delivery and Functional team to arrive at technical
solutions having very minimal impact on Business
 Played key role for implementing more than 30 OSS notes arising from defects during testing in upgrade environment
 Ensured all the tests are correctly executed and undergone quality adherence

Lennox India Technology Center


SAP Technical Lead – Kysor Warren SAP Implementation
Noteworthy Credits:
 Managed the complete End to End SAP implementation at KW – Lennox business
 Designed and Developed the Custom WM solutions for managing the Inventory at the KW plants
 Implemented Custom solution for Picking list and its tracking
 Led the development team of over 14 people across multiple locations

Lennox India Technology Center


SAP Technical Lead – APO Demand Planning implementation
Noteworthy Credits:
 Implemented APO demand planning at the Residential Business unit at Lennox.
 Developed a graphical tool to identify the Network Display for materials and blocked lanes and transport durations
 Implemented Realignment program to align all CVC’s if they differ from the Master data.
 Download and upload the planning book details to ease the planning process

EDUCATION & CREDENTIALS

Master of Computer application from PSG College of technology Bharathiar University, Coimbatore
passed out in 2003.
Bachelors of Commerce from Madras University Ethiraj College for Women Chennai
Certification: ITIL Foundation

PERSONAL DOSSIER

Date of Birth: 18th May 1980.


Languages Known: English ,Hindi & Tamil.

References: Other details provided on Request

Rod Flory: Vice President Shared services Lennox international


Sowmyanarayanan A: Director IT Lennox India Technology Center
Suresh Pandian: Senior Manager Refrigeration Lennox India Technology Center

Additional Project Annexure

Hewlett Packard (HP)


Client: Clorox Support and Maintenance Project
Period: April’2006 – Mar’10
Location: Chennai/US
Position: Operations Lead, ABAP Developer, ABAP Lead, Interface architect.
Project Types: Upgrade, Maintenance & Development

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