Mbalm Handbook
Mbalm Handbook
Mbalm Handbook
Programme Handbook
Contents
1 Aims 4
2 Objectives 5
4 Staff team 8
5 Programme outline 9
5.1 Participation . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.2 Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5.3 Progression through the programme . . . . . . . . . . . . . . . 18
5.3.1 Full-time: 1Y . . . . . . . . . . . . . . . . . . . . . . . 18
5.3.2 Part-time: 3Y . . . . . . . . . . . . . . . . . . . . . . . 19
5.3.3 Residency . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.3.4 Awarded exit points . . . . . . . . . . . . . . . . . . . 19
5.4 Module tutors . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
7 Learning resources 23
7.1 Core texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.2 Journals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7.3 OnlineCampus . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8 Study hints 25
8.1 Reading for information . . . . . . . . . . . . . . . . . . . . . 25
8.2 Online learning and virtual teams . . . . . . . . . . . . . . . . 26
8.3 Writing assignments . . . . . . . . . . . . . . . . . . . . . . . 26
8.3.1 Structuring the assignment . . . . . . . . . . . . . . . . 27
8.3.2 Referencing using the Harvard method . . . . . . . . . 28
8.3.3 Conventions for the Bibliography . . . . . . . . . . . . 30
8.3.4 Assignment front cover . . . . . . . . . . . . . . . . . . 31
8.3.5 Presentation of your assignment (checklist) . . . . . . . 32
9 Assessment strategy 33
9.1 Privacy and confidentiality of submitted work . . . . . . . . . 33
9.2 Criteria for assessment . . . . . . . . . . . . . . . . . . . . . . 34
9.3 Cheating and plagiarism . . . . . . . . . . . . . . . . . . . . . 34
9.4 Failures and resubmissions . . . . . . . . . . . . . . . . . . . . 35
CONTENTS 3
10 Academic Appeals 38
10.1 Appeals against academic judgement . . . . . . . . . . . . . . 38
10.2 Advice on appeals . . . . . . . . . . . . . . . . . . . . . . . . . 38
11 Programme regulations 39
11.1 Entry requirements . . . . . . . . . . . . . . . . . . . . . . . . 39
11.2 Entry via the Open Access module . . . . . . . . . . . . . . . 39
11.3 Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
11.4 Programme of study and progression . . . . . . . . . . . . . . 40
11.5 Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
11.6 Examination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
11.7 Award . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
11.8 Calculation of award . . . . . . . . . . . . . . . . . . . . . . . 41
11.8.1 MBA with 150 credits . . . . . . . . . . . . . . . . . . 42
11.8.2 PG Dip with 150 credits . . . . . . . . . . . . . . . . . 42
11.8.3 MBA with merit . . . . . . . . . . . . . . . . . . . . . 42
1 AIMS 4
2 Objectives
Knowledge and Understanding
Practical/Professional Skills
4 Staff team
Head of programme, York St John University
Dr Brendan Paddison, FHEA
Business School
York St John University
email: b.paddison@yorksj.ac.uk
Administrators
Sebastian Soltan David McKenna
and Ethan Butteriss
Programme Administrator Programme Administrator
Dean’s Office Business School
Robert Kennedy College York St John University
tel: 0041 844 007 007 tel: 0044 190 48 76 786
sebastian.soltan@rkc.edu school.ybspartnerships@yorksj.ac.uk
Jane Munks
5 Programme outline
5.1 Participation
Students are expected to participate regularly in the online class discussion
(OnlineCampus forums) in order to develop their own thinking and support
the thinking of others in the group. Participation is considered to be vital
in the learning process. Failure to log in and actively participate during the
first 2 weeks of the term will be considered non-attendance. This may lead
to automatic withdrawal from the module in accordance with the module
withdrawal policy, available under Support in OnlineCampus.
Where there are exceptional reasons that affect your ability to participate,
you are expected to contact the module tutor and put the reasons in writing.
You may be required to provide medical or other evidence if your level of
participation is judged to be affecting progress in the programme. It is an
aim of the programme to develop a learning community. Group processes
and learning are affected by the attendance and participation of everyone.
Key dates are visible in OnlineCampus, before registration, so that you
can ensure your participation. Non-attendance will result in significant loss
both to your own progress and to the group’s interactivity and cohesiveness.
In order to progress to the capstone project stage, you will be
required to attend a residency of 5 days in either Zürich or York,
where you will work face to face with colleagues from the programme. The
residency will cover aspects of research methods, leadership skills and team
skills. This is a very valuable element of the programme and all students are
required to attend and take part. Note that there is an extra cost for this
element, as set out in the programme details.
Aims
The aim of this module is to critically appraise theories of leadership and
how leaders act to influence others directly, and also indirectly, by influenc-
ing organisational systems and structures. The module will focus on issues
of leadership behaviours and skills required to achieve sustainable success
and development for groups and organisations. The module will include an
analysis of the activities of individuals in leadership roles in an organisation,
or organisations, of the participant’s choice. Participants will be encouraged
to use their experience of their own leadership role to inform discussions,
enquiry and critical thinking.
Learning outcomes
By completing this module, you will be able to:
Indicative content
For students admitted via the Open Access route, passing MMK002
is mandatory for access to the full MBA programme.
5 PROGRAMME OUTLINE 12
Aims
The aim of this module is to appraise critically theories of teams, team-
working and how leadership may be exercised in teams. The module will
focus on issues of how effective and creative teams can be developed and
maintained in organisations, to achieve a high level of performance. Consid-
eration will be given to enduring teams, such as strategic senior leadership
teams, as well as temporary teams – such as project teams – and also teams
that cross departmental and organisational boundaries, and virtual teams.
The module will include an analysis of a team or teams in an organisation,
or organisations, of the participant’s choice. Participants will be encouraged
to use their own experience of team membership to inform their enquiry and
critical thinking.
Learning outcomes
By completing this module, you will be able to:
1. Critically evaluate contemporary theories of team development and
team performance, in relation to decision-making teams in organisa-
tions.
Indicative content
6. Team learning
8. Diversity in teams
9. Virtual teams
5 PROGRAMME OUTLINE 14
Aims
This module will focus on supporting students as they develop the coaching
and mentoring skills that are instrumental in building sustainable success for
individuals and groups. It will have a strong underpinning of theory and
practical application
Learning outcomes
By completing this module, you will be able to:
Indicative content
Aims
The aim of the module is to build awareness and understanding of strate-
gic thinking and strategic leadership and their contribution to sustainable
organisational performance by reviewing relevant theories, models and con-
cepts. Participants will develop a critical appreciation of the complexity
of relationships and tensions associated with developing and implementing
strategy. They will be encouraged to use their own experience to inform
discussion, enquiry, critical thinking and reflection.
Learning outcomes
By completing this module, you will be able to:
Indicative content
Aims
The Capstone Project is a module whose aim is to encourage participants
to demonstrate the understanding and knowledge gained from the course
and how this can be applied in a practical or theoretical way in a particu-
lar setting or context. The Capstone Project provides participants with
an opportunity to undertake research into a significant aspect of leadership
and/or management and/or innovation/change within their organisation or
community. This independent research will demonstrate participants’ ability
to explore and examine a complex issue that is relevant to their organisation
or area of activity, define a research question, research this situation using
appropriate tools, and produce relevant conclusions and recommendations.
As part of your MBA degree, you will write a 12,000-word dissertation on
an aspect of leadership and management. The subject of the capstone project
must be agreed by the academic team, and following the research methods
element you should prepare a written proposal of not less than 2,000 words,
to include: your reasons for undertaking the study; a specific appropriate
research question; the learning objectives; your proposed methodology for
collecting and reviewing data; a list of key texts. A supervisor will be assigned
to you, and once a proposal has been agreed by the teaching team and in
parallel you receive ethical approval from the Research Ethics committee, you
will start work on your dissertation with regular support from the supervisor.
The tutor will give guidance on aspects of literature search; understanding
of key concepts; designing; planning and presenting the study, and relating
5 PROGRAMME OUTLINE 17
theory to practice.
Learning outcomes
By completing this module, you will be able to:
1. Define an area for research and establish a clear and appropriate re-
search question;
Indicative content
2. Consulting as a profession;
8. Managing expectations;
• the residency can be taken any time during the programme, as long as
at least one core module has been completed; however, since places are
limited, priority will be given to students having completed 3 or more
core modules, and only then to students with less completed modules;
YEAR 1
Term 1 MMK002 The Essence of Leadership
Term 2 MMK005 Building and Leading High Performing
Teams
YEAR 2
Term 1 MMK006 Coaching and Mentoring Skills for Success
Term 2 MMK004 Successful Strategic Thinking
pre-Year 2 Term 2 residency in Zürich or York
YEAR 3
Term 1,2,3 MMK011 Capstone Project
5.3.3 Residency
Students are required to take one residency in the course of the programme.
Residencies are usually scheduled for September, November, April, and June,
and the dates are announced in OnlineCampus, under the Register tab. Due
to the limited number of places per residential session, priority will be given
to students having completed 3 or more core modules. If there are still free
places, they will be open for registration to all students who passed at least
one module.
Tutors / facilitators:
1. Know their subject and communicate it clearly, creatively and enthu-
siastically
2. Encourage enjoyment of the learning process
3. Communicate clear learning objectives and clarify expected learning
outcomes
4. Respect and value the individuality of each learner
5. Collaborate with learners in the learning process
6. Are open to negotiate aspects of course content and methodology
7. Involve learners in the assessment process
8. Communicate honestly and openly
9. Continually listen to and try to understand the learner
10. Offer a balance of support and challenge
11. Help learners to find appropriate learning resources
12. Are available and accessible for ongoing consultation and support
13. Set up systems for continual two-way feedback in areas of strength and
in areas for development
14. Structure the learning experience intentionally and flexibly
15. Set clear deadlines and keep to them
16. Respect the confidentiality and dignity of each learner
17. Are committed to ongoing personal and professional development through
research, training, supervision, and consultation
18. Operate within ethical and professional boundaries
19. Act in accordance with being both professional and human
20. Are congruent in their way of being and working in relation to the core
values and principles espoused by the course
6 GUIDELINES FOR LEARNING AND DEVELOPMENT 22
Students / learners:
1. Are clear about what is, and what is not, offered by the course and its
staff
11. Are open to personal and professional development by giving and re-
ceiving feedback honestly and supportively
12. Use the staff for ongoing support by specifically requesting help
13. Respect and value the contribution of other learners and of staff
7 Learning resources
You will be registered as a member of the library at York St John University,
where you can access many journal articles through the Web. You will be
given a resource list at the start of each module. This list will contain
some key journal articles that you will need in order to prepare for online
discussions and tutorials.
You can visit the library’s website at http://www.yorksj.ac.uk/ils to search
the library catalogue, access a wide range of electronic resources and find out
about using the materials.
Your Academic Support Librarian to contact for help is Jane Munks -
j.munks@yorksj.ac.uk.
For access to the materials of the University’s electronic library you will
need a University password, which will be supplied by YSJU upon enrolment.
If you have any difficulty in accessing materials once you receive your Library
login details, please contact the Information and Help Desk, by using the
Contact us page on the Library website.
NOTE: You will have two sets of credentials, one for RKC and one for
YSJU. Being aware of this will help you avoid confusion and lost time.
• Johnson, G., Whittington, R., Scholes, K., Angwin, D., & Regnér, P.
(2017). Exploring strategy (Eleventh Edition). New York: Pearson.
7.2 Journals
There is access to a wide range of electronic journals through the University
library. The range of journals you can access, and the amount of information
you can access from each journal, is subject to variation in licence agreements.
Check the library weblinks, above, for what is available.
7.3 OnlineCampus
Robert Kennedy College provides you access to the OnlineCampus online
learning platform: https://campus.college.ch/
For a detailed description of the OnlineCampus, please see the OnlineCam-
pus User Guide under the Support section.
8 STUDY HINTS 25
8 Study hints
8.1 Reading for information
Not all books need to be read from cover to cover. Go to the contents and
index first to help you select relevant sections, or even pages. Often an author
will summarise an article or chapter in the initial abstract or in a paragraph
at the end. Some books will need thorough and careful reading, however.
In other words, different study requirements will call for different read-
ing strategies and, to be an effective reader, you need to have a variety of
strategies at your disposal. It is important to decide on your reading purpose
(“what am I reading for?”) and select the appropriate approach:
Address the issue. Read the assignment outline very carefully. Make sure
you understand what it is saying before you put pen to paper. If there are
any terms you do not understand, or if it seems in some ways ambiguous to
you, seek clarification from a course tutor. It is frustrating for all concerned
- especially for you - if you produce 6,000 words or more that fail to address
the issue that was presented. Ensure you have read and fully understood the
assessment criteria before you start your preparation.
Begin to identify the line you intend to argue. Make a skeleton plan
using whatever system makes sense to you (e.g. logical and interrelated list
of key ideas, flow diagram, etc.).
Read more selectively and more intensively. As you take notes, keep
the title firmly in mind. Use a reliable reference and source filing system.
2. Introduction: In this section you should seek to clarify your own un-
derstanding and interpretation of the assignment title, perhaps setting
it in its wider context. The introduction may also serve as a synop-
sis of the assignment followed by the key issues that will be discussed,
the background to them, the aspects selected for consideration and the
reason(s) for selecting them. There should be some indication of the
sequence in which material will be presented. It is in the introduction
that terms should be defined. The introduction provides a ’map of the
territory’ and it should be succinct.
keep hold of them but do not include them. Additional pages will not
add value to the assignment unless they are fully relevant and necessary.
Appendices should always be individually titled and lettered.
Review your first draft of the assignment after a suitable period. Check
that you have actually addressed the issues you were asked to address. Use a
spell-checker to check punctuation and grammar. You might ask friends who
are not familiar with the issues to read the draft for clarity and coherence,
or swap and read drafts with someone else on the programme and compare
notes. Use the assessment checklist on page 32 to identify where you think
your assignment sits. Amend where necessary.
Make sure that you make copies of your work as it develops, including
backing up copies on a memory stick, so that all your effort is not lost through
an IT problem.
Check the length. It is part of the discipline of advanced study to be
able to keep your assignment within the specified limits; it shows that you are
capable of identifying the essential issues and treating them economically yet
comprehensively. If you have exceeded the number of words specified, this
may indicate that you have included irrelevant material. Usually a mar-
gin of 10% either way is allowed. So discipline yourself to keep within the
reasonable limits laid down. Re-draft and re-write. Follow the guidelines
for presentation. Carefully proof-read the finished product for typographical
errors.
Module name:
Assignment title:
Assignment deadline:
I confirm that I have read the University regulations on plagiarism, and that
this assignment is my own work.
8 STUDY HINTS 32
4. Does the work have a cover page (as on page 31), giving your student
id number but no name? This ensures anonymity during the marking
process. The cover sheet includes a statement that indicates that you
have read the University requirements with regard to plagiarism (see
below, Section 9.3), and by submitting this with the assignment you
are agreeing that you understand and will abide by these requirements.
9 Assessment strategy
Each core module is assessed, with a 30 credit module requiring an assessment
of the equivalent of 6,000 words, and the capstone project is assessed with
a 60 credit award requiring an individual and original research document of
12,000 words, and a Research Proposal of 2,000 words.
The module assessments have been developed to measure the learning
outcomes for each module and to achieve the standards required at each level
of the programme. Specifically, the assessments are designed so that relevant
issues can be explored in the workplace. The professional and academic
strands of learning - knowledge, skills, attitudes and values - are integrated
within the programme and the assignments.
The outline assignment and criteria for assessment for each module will
be made available to you at the beginning of the module. The assignment will
match and reflect the learning outcomes for the module. Each assignment
will ask you to apply theories, frameworks and models from the module to
your own experience - your own practice, or practice within your organisation,
or within an organisation of your choice. Each assignment allows you scope
to choose which aspects of practice you will analyse, and which theories and
frameworks you will apply. You should discuss your plans for each assignment
with your module tutor.
B (60-69) C (50-59)
i) Demonstrates command of the topic by showing i) Understanding of contemporary academic de-
creativity and insight; bate, with some creative input;
ii) Selection from a wide and relevant range of per- ii) Relevant selection from a good and relevant
spectives and sources that draws upon contem- range of perspectives and sources;
porary academic debate; iii) Sources mostly well-integrated into the overall
iii) Sources well-integrated into the overall argu- argument;
ment; iv) Mostly clear, cogent and well-structured argu-
iv) Clear, cogent and well-structured argument; ment;
v) Critical distance and sound analysis of the ques- v) Demonstrates criticality and generally good
tion; analysis;
vi) Referencing clear and accurate using appropri- vi) Referencing clear and mostly accurate using ap-
ate conventions; propriate conventions;
vii) Near perfect grammar/spelling/syntax with a vii) Good grammar/spelling/syntax with some er-
few errors only. rors.
programme, you are considered to have made the decision that you were in
a position to engage with the programme. In exceptional circumstances, if
you cannot meet the deadline for an assessment, the University may agree a
deferral of the deadline. “Deadlines” include the date for submitting written
assessments and the dates for examinations, practical demonstrations, pre-
sentations, performances and other forms of assessment. For this to apply,
you must show that:
• You could not have reasonably avoided the situation or otherwise acted
to limit the impact (such as requesting to suspend your studies);
• The events must have had an impact on your ability to study or com-
plete an examination, presentation or submit an assessment
10 Academic Appeals
10.1 Appeals against academic judgement
(Extracted from University Guidelines issued by the Registrar)
York St John University will not entertain appeals which relate to aca-
demic judgement. By academic judgement, we mean challenge based on a
student’s opinion or someone acting on behalf of the student of how a piece
of work ought to be graded in contrast to the opinion of the University ex-
aminers and its external examiners.
11 Programme regulations
Postgraduate Diploma or Master of Business Administration in
Leadership and Management
– AND
• current or recent work experience (within the last two years) appropri-
ate to enable you to contribute to the programme.
If your first language is not English, you need to take an IELTS test or
an equivalent qualification accepted by the University, see How to Apply -
English language requirements
You might be able to demonstrate English Language capability through
work based references.
11.3 Duration
The full time programme is for one academic year. The part-time Postgrad-
uate Diploma/Masters programme is for three academic years. The max-
imum normal duration for completion of the programme is three
years.
11 PROGRAMME REGULATIONS 40
2. If a student achieves at least 120 credits they will be eligible for the
award of Post Graduate Diploma (PGDip)
11.5 Assessment
1. The programme is arranged so that modules are linked together through-
out the period of the course. Assessment of the core modules will occur
during, and at the end of, the study of those modules.
2. For each core module the assessment will consist of coursework of 6,000
words or its equivalent as specified in the course validation document.
4. The latest date for submission of work shall be prescribed by the Uni-
versity.
11.6 Examination
1. Marks, pass marks and other marking conventions shall adhere to the
marking conventions agreed by York St John University.
11.7 Award
1. Examiners will have regard to the student’s satisfactory completion
of the appropriate number of core and capstone project modules at
the required grade, and the student’s satisfactory participation in all
aspects of the programme.
2. In order to qualify for the Postgraduate Certificate, candidates must
accumulate 60 credits. All 60 credits will be passed with a mark of 50
or above.
3. In order to qualify for the Postgraduate Diploma, candidates must
accumulate 120 credits. All 120 credits will be passed with a mark of
50 or above.
4. In order to qualify for the degree of Masters of Business Administra-
tion, candidates must accumulate 150 level M credits. Level M credits
presented for the degree must include the capstone project element. All
150 credits will be passed with a mark of 50 or above, and the average
over all modules (including failed ones) must be 50 or above.
5. The Master of Arts degree may be awarded with distinction to candi-
dates whose work has been of outstanding merit. A candidate will be
considered for the award of the degree with distinction if he or she has
passed all modules with a minimum mark of 60 and has achieved an
average mark of 70 or above over all modules.