HRM Course Handout PDF

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IBS Hyderabad Academic Year – 2019-20

MBA- Course Handout


Course Title : Human Resource Management –SL HR 502 Semester: II
Faculty Name : Brig Chandrasekhar
Room No : Room No 15, Case Research Center
Consultation Hours : 12:30 – 13:30 (Tuesday)
Mobile No : 8328663853 Email: chandru61@gmail.com

Course Objectives:

This course for the students of Semester II of MBA offered as a compulsory course. It has the following objectives.
 To provide students with a comprehensive understanding of HRM as a function and its impact on the organization and individuals
 To understand the major processes of HRM through the integration of various internal and external organizational factors
 To provide learners with the foundation for examining and developing functions of HRM like attracting, managing, motivating and
developing employees, compensating for the benefit of the organization

Expected Learning Outcomes:


Upon completion of this course, students are expected to:

 To acquire the knowledge of HRM Principles, Theories and Practices implemented by the organizations to make organizations effective
and efficient
 To develop the Human Resource competencies required to attract, manage, motivate and develop employees
 To gain the skills to implement the major processes of HRM

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Text Book

1. Dessler, Gary and Varrkey, Biju (2018). Human Resource Management (15th ed.). New Delhi: Pearson Education

Suggested Reading

 George W. Bohlander, et al., Principles of Human Resource Management 16th Edition, Cengage Publications, 2017.
 John M. Ivancevich, Human Resource Management, 9/e, Tata McGraw- Hill, 2003.
 Edwin B.Flippo, Personnel Management, 6/e, McGraw Hill, 2003.
 K. Aswathappa, Human Resource and Personnel Management, 3/e, Tata McGraw Hill, 2003
 Robert L. Mathis and John H. Jackson, Human Resource Management, Thomson, 2003.
 6. Arun Monappa, Human Resource Management, TMH, New Delhi, 2004
 7. R.S.Dwivedi, Managing Human Resources: Industrial Relations in Indian Enterprises, Galogotia Publishing Company, Mumbai, 2002.
 8. C.B.Memoria and S.V.Gankar, Personnel Management: Text and Cases, Himalaya, Bombay, 2003.
 9. Gomez-Mejia : Managing Human Resources, 3/e Pearson Education.

Course Outline:
Session no Topics/Sub topics Learning Outcomes Case SNO
1-4 Introduction to HRM  Know what HRM is all about 1. The Line vs Staff Tussle at High 1
The Concept of HRM; History of HRM, Evolution of HRM  Gain insight into functions of Speed Venture Technologies:
in India; Scope of HRM; Differences between Personnel HRM and HR activities Threatening the company’s future?
Management and HRM, Human resources and human  Differentiate between Line and
capital, Line and Staff functions of HRM; Importance of Staff (ICMR Case)

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HRM to all Managers; Functions of HRM - Competencies  Identify the HRM challenges
for HR managers, HR Compass, New HR competency  Understand SHRM and its need
model,; Interrelation of HRM with other Functional for alignment
areas; The future of HRM & Challenges
Strategic HRM
Strategy, Levels of strategy, Strategic Planning and HR
Aligning HRM with Business Strategy
Need, Aims and Theories of SHRM & Effectiveness
5-6 Concept of Job Analysis  Understand legal and behavioral Activity - Writing Job description 2
Steps in Job analysis – Sources, Methods of Job analysis, aspects of Job analysis and Job specification
Job Description, Job Specification  Learn how to conduct and apply
Job rotation – Job enlargement – Job enrichment. scientific Job analysis methods
Job Design, Approaches, Job Characteristics Model  Write Job Description and the
Job Specifications
 Know different approaches to
Job Design

7-8 Human Resource Planning and Recruitment  Familiarize with HR planning 2. Beyond Resumes: Marriott Using 3
HRP - Need and Importance of forecasting, Demand and process and its importance Gamification to Recruit Top Talent in
supply for employees-Balancing supply and demand  Identify factors to be considered Hospitality
considerations, Process and Methods & Techniques of in forecasting the supply and
HRP demand for human resources in (ICMR Case)
Strategic recruiting – Sources – External & Internal – an organization.
Process - E-recruitment – Evaluation metrics for  Learn how to deal with a surplus
effectiveness of recruiting of human resources

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 Understand the strategic aspects
of recruitment
 Examine the External, Internal
sources and E- based
recruitment methods
 Discuss factors to consider when
evaluating recruiting efforts.
9-10 Selection & Placement  Gain systematic understanding 3. Automating Blind Hiring at 4
Selection process/stages: Application blank Initial of selection Process Compose Inc
screening, Pre-employment tests – reliability and validity  Discuss the importance of
of tests, Interview, types of interviews, Effectiveness of validity and reliability of (ICMR Case) New Case
interview, legality, Background checks, Selection selection process
decision, Placement - Induction  Identify types of selection tests
 Compare different types of
selection interviews
 Legal implications of
background checks
11 WRITTEN TEST –I MCQ
12-13 Training and Development  Gain knowledge into the 4. Training & Development GE Way 5
Difference between Training and Development, Training strategic importance of Training
Process - Need Assessment – Organizational – Task –  How to conduct the training (ICMR Case)
Individual, Design – Learner characteristics – Training  Identify three types of analyses
Instructional Strategies, Training Implementation – used to determine training
Nature internal or external – subject matter – methods - needs

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On job – off job – E- Training, Training evaluation -  Learn four phases of the training
Kirkpatrick’s model of evaluation; MDP process with clear emphasis on
each one of them
 Four levels of training evaluation

14-16 Performance Management  Know what is Performance 5. Performance Management System 6


Performance Management Systems, Objectives of Management Systems @ TCS
Performance Appraisal, Performance standards, Sources  How Performance is measured
of appraisals, The Appraisal Process, Methods of  How to establish job criteria and (ICMR) HRM0063
appraisals - Pitfalls in Performance Appraisal – Appraisal performance standards -
Interview criterion contamination and
Quality of Work Life (QWL) deficiency
 Identify uses of performance
appraisal
 Advantages and disadvantages
of multisource (360°) appraisal.
 Concerns about appraisal
feedback interviews
 Identify the characteristics of a
legal and effective performance
appraisal system

17-18 Managing Careers  To recognize the role of 6. Infosys Role and Career 7
Concept of Career, Career Anchors, Elements/Process of individuals & organizations in Enhancement: A People Strategy or

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Career Planning, Benefits, Developing Talent, Career career planning. Fall from Grace?
Planning issues: Dual family careers, Low ceiling career,  Appreciate the human resource
Declining opportunities, Restructuring, Career Plateaus development process. (ICMR Case)
and Work-family issues, Career Development Cycle  Discuss specific advantages and
Promotions, Transfer and Succession Planning problems associated with
assessment centers.
 Identify four on-the-job and four Career Anchoring exercise
off-the-job development
methods.
 Appreciate succession
management process

19-21 Compensation Management  Understand what is total 8


Compensation – Philosophy - Nature and Purpose Types compensation
of Wages & Wage plans, Compensation Design – Job  Clearly grasp types of
Evaluation – Process & Methods, Pay Structures in India - compensation
Government Regulation of Compensation  Understand the philosophies
involved in designing
compensation plans
 Elements of a Good Wage Plan
 Understand the various pay
structures in India
22 WRITTEN TEST –II Descriptive
23-24 Rewarding Performance  Understand the importance of 7. Compensation Management at 9

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Administering Incentive Plans, Individual Incentives, Variable pay and identify three Tata Consultancy Services Ltd.:
Group Incentives, Enterprise Incentives Plans, Executive elements of successful pay-for- Coping with Turbulent Times in the
compensation, Non Monetary Incentives, Designing performance plans. Indian IT Industry
Effective Incentive Plans  Discuss types of individual
incentives. (ICMR Case)
 Understanding of Compensation
of sales employees
 Concerns that must be
addressed when designing
group/team variable pay plans.
 Profit sharing and employee
stock ownership are common
organizational incentive plans.

25-26 Benefits and Services  Develop benefits and services 8. Being a 'Pioneer' in Global 10
Creating a Benefits package, Planning Benefits – Security for employees Maternity Benefits: Vodafone’s Talent
– Health Care Retirement – Pension, Financial benefits –  Define a benefit and identify Retention Strategy
Other Benefits as required by the law (India)- Strategic strategic reasons why employers
Benefits Planning provide benefits. (ICMR Case)
 Importance of benefits required
by the law
 Understand various Acts for
Employee Compensation

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27-29 Discipline and Employee Rights  Discuss employee and employer 9. A Sexual harassment Complaint 11
Employee rights and privacy, Disciplinary policies, rights and obligations and the Fallout
procedures and types of action – Dismissal and  Discuss Issues associated with (ICMR Case)
Discharge of an employee, Grievance Handling: work place monitoring and
Grievance - Causes/Sources of Grievances - Grievance employer investigation Discuss
Redressal Machinery, Harassment at Workplace how wrongful discharge, just
cause, and due process are
related
 Positive and progressive
approach to discipline
 Appreciate the need to
consistently apply own
discipline and have grievance
redressal policies and
procedures

30-32 Employee Relations and Collective Bargaining  Understand what a union is – 10. Labor Unrest at Maruti Suzuki 12
Employers and employee perspectives, Objectives of why unions are formed and why India limited
Industrial Relations & Disputes, Trade unions – employers resist them
objectives, Functions, Structure, Labor Laws (India)  Discuss industrial relations and (ICMR CASE)
The Bargaining Process - Preparing for Negotiations trade unions in India
 Learn the nature of each of the
major labor laws
 To understand the importance of
collaboration and collective

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bargaining
 To understand collective
bargaining process

33 WRITTEN TEST -III

Swayam reference material for HRM course – Academic Year 2019-20

It’s a self paced learning video links, students are advised to go through the links and come prepared for the classes for discussion.

S no Course Topic URL Resource Person


1 Introduction to HRM https://www.youtube.com/watch?v=RamtocP6TeU&index By Dr.Anu Singh Lather, Dean
USMS, GGSIPU, New Delhi

2 Recruitment & Selection https://www.youtube.com/watch?v=NcGtVXmcfTQ&list By Dr.Namita Rajput, Associate


Professor, Sri Aurobindo College,
University of Delhi
3 HRM Relevance & Spectrum https://www.youtube.com/watch?v=iartz2joeLo&list By Dr.Namita Rajput, Associate
Professor, Sri Aurobindo College,
University of Delhi
4 Organization of HR Department & https://www.youtube.com/watch?v=avRyR6BEi9I&list By Dr.Namita Rajput, Associate
HR Policies Professor, Sri Aurobindo College,
University of Delhi

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5 Job Analysis https://www.youtube.com/watch?v=StFp44R3Dms&list By Dr.Namita Rajput, Associate
Professor, Sri Aurobindo College,
University of Delhi

6 Green Human Resource https://www.youtube.com/watch?v=sco_w0xZg-E&list By Dr.Namita Rajput, Associate


Management Professor, Sri Aurobindo College,
University of Delhi

Electronic and Web resources: Sachdev CA Videos from Youtube, IndiaKahoon.com, Syndicated Databases

Evaluation Timelines

Keeping in line with continuous evaluation at IBS the following evaluation schedule has been drawn. Students are expected to go
through the dates / sessions mentioned and prepare accordingly.
Component Component Expected slot / Marks Weightage
Number due date declaration by
Class Participation 1 32 10
Test I 2 12 20
Test II 3 22 20
Test III 4 33 10
End exam At the end of 40
the semester
Total 100

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