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    Ismail Shaikh S Business CV PDF

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    Yuda Arif Hidayat
    Ismail Shaikh is an experienced IT Manager and Project Manager with over 10 years of experience managing IT operations and infrastructure projects across multiple organizations in the UAE, Qatar, KSA, Europe, Asia, and Africa. He has a proven track record of reducing costs, streamlining processes, and improving customer satisfaction and revenue. Ismail is proficient in English, Hindi, and Tamil and holds certifications in ITIL, PMP, and various Microsoft and Cisco technologies.

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    Ismail Shaikh S Business CV PDF

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    Yuda Arif Hidayat
    76 views1 page
    Ismail Shaikh is an experienced IT Manager and Project Manager with over 10 years of experience managing IT operations and infrastructure projects across multiple organizations in the UAE, Qatar, KSA, Europe, Asia, and Africa. He has a proven track record of reducing costs, streamlining processes, and improving customer satisfaction and revenue. Ismail is proficient in English, Hindi, and Tamil and holds certifications in ITIL, PMP, and various Microsoft and Cisco technologies.

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    Ismail Shaikh is an experienced IT Manager and Project Manager with over 10 years of experience managing IT operations and infrastructure projects across multiple organizations in the UAE, Qatar, KSA, Europe, Asia, and Africa. He has a proven track record of reducing costs, streamlining processes, and improving customer satisfaction and revenue. Ismail is proficient in English, Hindi, and Tamil and holds certifications in ITIL, PMP, and various Microsoft and Cisco technologies.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    76 views1 page

    Ismail Shaikh S Business CV PDF

    Uploaded by

    Yuda Arif Hidayat
    Ismail Shaikh is an experienced IT Manager and Project Manager with over 10 years of experience managing IT operations and infrastructure projects across multiple organizations in the UAE, Qatar, KSA, Europe, Asia, and Africa. He has a proven track record of reducing costs, streamlining processes, and improving customer satisfaction and revenue. Ismail is proficient in English, Hindi, and Tamil and holds certifications in ITIL, PMP, and various Microsoft and Cisco technologies.

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    ISMAIL SHAIKH

    Outlandish IT Manager, Technical Hoarder & Proud Geek


    [ shaikhmohdismail@gmail.com Ó 971-55-6822037 ½ Dubai, UAE
    ¯ linkedin.com/in/ismailshaikh 7 @i4ismaill
    web: www.techchain.me

    EXPERIENCE LIFE PHILOSOPHY


    IT Manager & Project Manager “Do not fear failure but rather fear not
    Bounce LLC trying.”
     Apr 2017 – Ongoing ½ UAE, Qatar & KSA
    • Reduced lead generation campaign costs by 75% - Modelled Business De-
    MOST PROUD OF
    velopment’s new industry sales segmentation strategy to target Bounce’s
    Courage I had
    installed base customers utilizing disparate source data 3 to take a sinking ship and try to make it
    • Improvements and enhancements in tech infrastructure resulted in the orga-
    float
    nization realizing a record net profit of $5 Million in 2017-2018 as expenses
    were streamlined by 89% and output increased by 144%.
    Persistence & Loyalty
    • Delivered marketing and data infrastructure process improvement which z I showed despite the hard moments
    decreased lead time 97% resulting in upwards of 200k in monthly revenue
    and 8.4% click-through rates
    and my willingness to stay with my
    Careers in IT
    • Deployed PABX system across the organization which increased customer
    satisfaction by 68% and reduced unnecessary secondary dispatches by 47%

    STRENGTHS
    Assistant IT Manager & Project Team Leader
    VFSTasHeel International Hard-working (18/24) Persuasive
     Feb 2013 – May 2017 ½ Mid-East, Europe, Asia & Africa Motivator & Leader Decision making
    • Carried IT roll out for 40 visa centers across 20 countries spread across Asia, Strategic thinking
    Europe, Africa & Middle East regions - Increase in business revenue by selling
    visa services for KSA with the only licensed organization in the countries
    • Streamlined Asset Management process, created a project team to identify, Business & IT Development
    record and track all IT assets. ROI on the project was approx. 300K USD –
    Budgeting Vendor Management
    500K USD
    • Reduced ITO cost by 25-30% per year - Migration to a new email platform IT Operation Support
    (Google Apps for Business) without any loss of any information with the tradi-
    Quality Analysis System Migrations
    tional approach
    Project management

    Technical Administrator & Project Coordinator Requirement Analysis


    Landmark Group
     May 2011 – August 2013 ½ Dubai, UAE LANGUAGES
    • Managing the internal & hosted network infrastructure including firewalls, English ○○○○○
    servers, switches and telephony
    Hindi ○○○○○
    • Managing the IT budget with cost effective methods Tamil ○○○○○

    EDUCATION
    A DAY OF MY LIFE
    B.S. in Information Technology
    Mumbai University
    Hobbies Working with stakeholders to define
     June 2007 – June 2010
    smooth business continuity
    Spending time with family
    CERTIFICATIONS
    Overseeing provision of
    end-user services including ITIL v3 ○○○○○
    help desk and technical
    Sleeping & dream- PMP v5 ○○○○○
    support services
    ing about work Planning out task for Microsoft IT Professional ○○○○○
    upcoming day Microsoft Tech Specialist ○○○○○
    CCNA CCNP ○○○○○

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