HD CCTV DVR

USER MANUAL
 2MP ~ 5MP Video Recording

Please read instructions thoroughly before operation and retain it for future reference.
For the actual display & operation, please refer to your DVR in hand.
Complete user manual download: www.surveillance-download.com/user/z404.swf

404_2404_408_308_1308_d1308_316_1316_d1316_manual_V1.1
 IMPORTANT SAFEGUARD

CAUTION

RISK OF ELECTRIC SHOCK

CAUTION:
To reduce the risk of electric shock, do not expose this apparatus to rain or moisture. Only operate this apparatus
from the type of power source indicated on the label. The company shall not be liable for any damages arising out
of any improper use, even if we have been advised of the possibility of such damages.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of
uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric
shock to persons.

This exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.

All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous
Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the
hazardous substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the
product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as
unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.

This apparatus is manufactured to comply with the radio interference requirements.

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.

Trademark Acknowledgements

(EagleEyes) - The trademark application is filed and under process in the U.S. and other countries.
iPhone®, iPad® and iOS® are the registered trademark of Apple Inc., and Apple holds the intelligential property rights to the iPhone, iPad and
iOS content.
Microsoft®, Windows®, Internet Explorer®, Google Chrome™ & QuickTime® mentioned in this document are the registered trademarks of their
respective holders.

Disclaimer
The information in this manual was current when released. We reserve the right to revise or remove any content in this manual at any time. We
do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. For the actual display
& operation, please refer to your DVR in hand. The content of this manual is subject to change without notice.

Grounding
This is a Safety Class 1 Product (provided with a protective earthing ground incorporated in the power cord). The mains plug shall only be
inserted in a socket outlet provided with a protective earth contact. Any interruption of the protective conductor inside or outside of the instrument
is likely to make the instrument dangerous. Intentional interruption is prohibited.

Water & Moisture

Do not expose this product to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the product.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD
(“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General
Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding
author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get
you into the code. The codes are provided on the FTP site, and please download them from the following site or you
can refer to your distributor:
http://download.dvrtw.com.tw/GPL/DVR/TVI/linux-3.3-fa.tgz
 TABLE OF CONTENTS
1. HARDWARE OVERVIEW................................................................................................................ 1 
1.1 Package Content ...................................................................................................................................................1 
1.2 Front Panel ............................................................................................................................................................1 
1.3 Rear Panel .............................................................................................................................................................2 

2. CONNECTION AND SETUP ........................................................................................................... 4 

2.1 SATA Hard Disk Installation....................................................................................................................................4 
2.2 Camera Connection ...............................................................................................................................................6 
2.2.1 Normal Camera .............................................................................................................................................6 
2.2.2 HD CCTV Camera Series ..............................................................................................................................6 
2.2.3 Other brand’s speed dome camera ...............................................................................................................7 
2.2.4 IP Camera......................................................................................................................................................7 
2.3 DVR Power On ......................................................................................................................................................8 

3. FOR INITIAL USE............................................................................................................................ 9 

3.1 Setup Wizard .........................................................................................................................................................9 
3.2 Clear Hard Disk .................................................................................................................................................... 11 
3.3 Change User Name and Password ......................................................................................................................12 

4. USER INTERFACE ........................................................................................................................ 13 

4.1 DVR Access .........................................................................................................................................................13 
4.2 Live Page .............................................................................................................................................................13 
4.2.1 DVR Status ..................................................................................................................................................13 
4.2.2 Channel Status ............................................................................................................................................14 
4.2.3 Record-related Icons ...................................................................................................................................14 
4.3 Quick Menu Bar ...................................................................................................................................................15 
4.4 Main Menu ...........................................................................................................................................................15 

5. FREQUENTLY-USED FUNCTIONS .............................................................................................. 16 

5.1 Key Lock / Unlock ................................................................................................................................................16 
5.2 User Level Creation .............................................................................................................................................16 
5.3 PTZ Control..........................................................................................................................................................18 
5.4 Playback ..............................................................................................................................................................19 
5.4.1 Playback Control..........................................................................................................................................20 
5.4.2 Event Search ...............................................................................................................................................20 
5.4.3 Audio Playback ............................................................................................................................................20 
5.5 Video Backup .......................................................................................................................................................20 
5.6 Video Playback on PC (.dv5) ...............................................................................................................................21 
5.6.1 Convert the file format to AVI .......................................................................................................................22 
5.7 Digital Zoom .........................................................................................................................................................22 

6. MAIN MENU .................................................................................................................................. 23 

6.1 QUICK START .....................................................................................................................................................23 
6.1.1 GENERAL ...................................................................................................................................................23 
6.1.2 TIME SETUP ...............................................................................................................................................25 
6.1.3 DAYLIGHT ...................................................................................................................................................25 
6.1.4 EaZy ............................................................................................................................................................26 
6.2 SYSTEM ..............................................................................................................................................................26 
6.2.1 ACCOUNT ...................................................................................................................................................26 
6.2.2 TOOLS.........................................................................................................................................................27 
6.2.3 SYSTEM INFO ............................................................................................................................................28 
6.2.4 ONLINE .......................................................................................................................................................30 
6.2.5 BACKUP DATA ............................................................................................................................................30 
 6.2.6 BACKUP LOG .............................................................................................................................................32 
6.3 EVENT INFORMATION .......................................................................................................................................33 
6.3.1 QUICK SEARCH .........................................................................................................................................33 
6.3.2 EVENT SEARCH .........................................................................................................................................33 
6.3.3 HDD INFO ...................................................................................................................................................34 
6.3.4 EVENT LOG ................................................................................................................................................34 
6.4 ADVANCED CONFIG...........................................................................................................................................35 
6.4.1 CAMERA .....................................................................................................................................................35 
6.4.2 DETECTION ................................................................................................................................................36 
6.4.3 ALERT .........................................................................................................................................................38 
6.4.4 NETWORK ..................................................................................................................................................39 
6.4.5 DISPLAY ......................................................................................................................................................41 
6.4.6 RECORD .....................................................................................................................................................42 
6.4.7 DEVICES .....................................................................................................................................................43 
6.4.8 DCCS ..........................................................................................................................................................44 
6.4.9 IVS ...............................................................................................................................................................44 
6.4.10 NOTIFY .....................................................................................................................................................49 
6.4.11 JOYSTICK .................................................................................................................................................54 
6.5 SCHEDULE SETTING .........................................................................................................................................54 
6.5.1 RECORD / DETECTION / ALARM IN / ALARM OUT / PUSH VIDEO / BUZZER ........................................54 
6.5.2 REGULAR REPORT ...................................................................................................................................55 
6.5.3 AUTO BACKUP ...........................................................................................................................................55 
6.5.4 REGULAR REBOOT ...................................................................................................................................57 

7. REMOTE OPERATION.................................................................................................................. 58 

7.1 Web Browser .......................................................................................................................................................58 
7.1.1 IVS Statistics ................................................................................................................................................60 
7.1.2 PTZ Panel ....................................................................................................................................................61 
7.2 Mobile Devices .....................................................................................................................................................62 
7.2.1 Prerequisites ................................................................................................................................................62 
7.2.2 Where to download ......................................................................................................................................62 
7.2.3 Manual Setup ..............................................................................................................................................62 

APPENDIX 1 SPECIFICATIONS ....................................................................................................... 64 

APPENDIX 2 PUSH VIDEO CONFIGURATION ............................................................................... 70 
A2.1 Alarm Sensor Connection ..................................................................................................................................70 
A2.2 Configuration .....................................................................................................................................................71 

APPENDIX 3 SET PUSH VIDEO....................................................................................................... 72 

A3.1 Prerequisite .......................................................................................................................................................72 
A3.2 Enable Push Video ............................................................................................................................................73 
A3.2.1 From iOS Mobile Device (iPhone / iPad) ...................................................................................................73 
A3.2.2 From Android Mobile Device .....................................................................................................................74 

APPENDIX 4 COMPATIBLE USB FLASH DRIVE LIST ................................................................... 75 

APPENDIX 5 COMPATIBLE SATA HDD LIST .................................................................................. 76 
APPENDIX 6 MAIN MENU STRUCTURE ......................................................................................... 77 
APPENDIX 7 DVR BATTERY REPLACEMENT ............................................................................... 79 
APPENDIX 8 EAZY NETWORKING ................................................................................................. 80 
A8.1 Via EagleEyes on iOS / Android Device .......................................................................................................80 
A8.2 Via Internet Explorer on PC / Laptop ............................................................................................................85 
A8.3 Cloud Icons ..................................................................................................................................................90 
 HARDWARE OVERVIEW

1. HARDWARE OVERVIEW

Note: The functions on the front panel and rear panel may vary, depending on the model you have.

1.1 Package Content

 Standard Package
 DVR  HDD screws
 Adapter & power cord  Quick Start

 Optional Accessories
 I/O terminal block  IR Remote Controller
 USB Mouse

1.2 Front Panel

1) LED Indicators
DVR is powered on.
The hard disk is reading or recording.
An alarm is triggered. (For selected models only)
Timer recording is on. (For selected models only)
Under playback status. (For selected models only)

2) CH1 ~ 16 / 1 ~ 8 / 1 ~ 4
Press the channel number buttons to select the channel to display.

3)
Press to show the 4 channel display mode.
4) SEQ
Press to display each channel in full screen one by one starting from CH1. When the last channel is displayed, it
will repeat from CH1 again. To exit this mode, press SEQ again.
5) SLOW
In the playback mode, press to show slow playback.
6) ZOOM
Press to enlarge the picture of selected channel in the FRAME or FIELD recording mode.
7) PLAY
Press to playback the latest recorded data.
8) LIST (Event List Search)
Press to quickly search the recorded files by event types, or select FULL to show all the event logs.
To quickly search the time you want, select QUICK SEARCH. For details, please refer to “5.4.2 Event Search”
at page 20.
9) ENTER
Press ENTER to confirm the setting.
10) MENU
Press MENU to enter the main menu.

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 HARDWARE OVERVIEW

11) ▲ ( / PAUSE) / ▼ ( / STOP) / ◄ ( / REW) / ► ( / FF)

Press ▲ / ▼ / ◄ / ► to move up / down / left / right.
In the playback mode:
Press ▲ to pause playback.
Press ▼ to stop playback.
Press ► to fast forward.
Press ◄ to fast rewind.

12) AUDIO (SLOW + ZOOM)

Press SLOW + ZOOM to select live or playback audio from audio channel 1~4.
Live audio from audio channel 1~4 Playback audio from audio channel 1~4
(indicated in white). (indicated in yellow).

Audio channel unselected

13) P.T.Z. ( + SEQ)

Press + SEQ at the same time to enter / exit the PTZ control mode.

14) USB port

There are two USB ports on the front panel, one for connecting your USB mouse for mouse control, and the other
one for connecting your USB flash drive for video backup.
Note: It’s not allowed to have two USB mice or two USB flash drives connected on the front panel.

Note: For the compatible USB flash drive list, please refer to “APPENDIX 4 COMPATIBLE USB FLASH
DRIVE LIST” at page 75.

1.3 Rear Panel

1) VIDEO IN: Connect to the video connector of a camera.

Note: The DVR will automatically detect the video system of the camera, please make sure that the
cameras are properly connected to the DVR and power-supplied before the DVR is turned on.

2) AUDIO IN
Connect to the audio connector of a camera if the camera supports audio recording.
Note: To make a video backup with audio, make sure the camera which supports the audio function is
connected to the video-in channel and audio-in channel. For example, the audio data from audio
CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.

3) AUDIO OUT
Connect to a speaker with 1 mono audio output.
4) HDMI
Connect to the HDMI port of the monitor which supports HDMI video output.
Note: Dual video outputs via both VGA and HDMI ports are supported.

5) VGA
Connect to the VGA port of the monitor which supports VGA video output.
Note: Dual video outputs via both VGA and HDMI ports are supported.
6) IR (For selected models only)
Connect the IR receiver extension line for remote control.
7) eSATA (For selected models only)
This port is used to connect a storage device supporting eSATA interface; for instance, an external hard disk or a
disk array.
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 HARDWARE OVERVIEW

Note: Please purchase a disk array supporting Linux system to ensure your DVR to work properly.

Note: If the disk array is not connected or detected well, check the mode of your disk array, or do a reset
default on your disk array and try again.

8) External I/O (Alarm IN / Alarm Out / RS485) (For selected models only)
These ports are used to connect external devices (such as speed dome cameras or external alarm, etc).
9) LAN
Connect to Internet by LAN cable.
10) DC IN
Connect to the supplied adapter.
11) VIDEO OUT
Connect to a CRT monitor for main or call monitor output.

12) Power Switch (For selected models only)

Switch to “—” to turn on the power, and “” to turn off the power.

3
 CONNECTION AND SETUP

2. CONNECTION AND SETUP

Before the DVR is powered on, make sure you have installed a hard disk, connected at least one camera and a
HDMI monitor. For details, please refer to the following sections.

Note: The DVR is designed to automatically detect the video system of the connected cameras (NTSC or
PAL). To make sure the system detection is correct, please check if the cameras are connected to
the DVR and power-supplied before the DVR is powered on.

2.1 SATA Hard Disk Installation

At least a hard disk is necessary for the recorder to save video footage, and firmware upgrade might be failed if
there’s no hard disk installed in this recorder.

Either of the following two types of hard disk installation is applicable for your DVR model. Please check the
instructions below to see which installation method is the right one for your DVR to install a hard disk.

 Type 1

Note: Here takes an 8CH model as an example of how to connect a hard disk to your device. To know
how many hard disks could be installed, please refer to the specifications of your device.

Step1: Remove the top cover, and find the hard disk connector and bracket in the device.
Step2: Get a compatible hard disk. With the PCB side facing down, insert the hard disk to one of the hard disk
connector.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.

CR2032 CR2032

Hard Disk
Connector

Hard Disk
Bracket

Step3: Fasten the hard disk to the bracket by securing the screw on the bracket.

CR2032

Hard Disk

Step4: Replace the top cover and fasten the screws you loosened in Step1.
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 CONNECTION AND SETUP

 Type 2

Note: Here takes an 8CH model as an example of how to connect a hard disk to your device. To know
how many hard disks could be installed, please refer to the specifications of your device.

Step1: Remove the top cover, and find where to install a hard disk.
Step2: Get a compatible hard disk. With the PCB side facing down, find the screw holes on the DVR base, and place
the hard disk in the DVR.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.

Screw hole

CR2032

Screw hole

Hard Disk
Screw hole for
fastening hard disk

Step3: Align the screw holes on the DVR base and the hard disk. Then, fasten the hard disk o the DVR base with the
supplied screws from the bottom side of the DVR.

Step4: Connect the data bus and power cable for the hard disk.

CR2032

Step5: Replace the top cover and fasten the screws you loosened in Step1.

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 CONNECTION AND SETUP

2.2 Camera Connection

Install the camera on the wall or ceiling based on your installation environment and camera type. For installation
details, please refer to the user manual of your camera.

2.2.1 Normal Camera

STEP 1: Connect the coaxial cable to the DVR.
STEP 2: (Optional) Connect the audio cable to the DVR.
STEP 3: Power on the camera and see if the live video shows.

2.2.2 HD CCTV Camera Series

STEP 1: Connect the coaxial cable to the DVR.
STEP 2: Power on the camera and see if the live video shows.
STEP 3: On the DVR side, right click to show the main menu, and go to (ADVANCED CONFIG)  DCCS 
OSD MENU to configure the camera if needed.
ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4

DETECTION OSD MENU SETUP
ALERT DCCS MENU SETUP
NETWORK
DISPLAY
RECORD
DEVICES
DCCS
IVS F.W. 1017
NOTIFY DEVICE AVT Series
JOYSTICK CONNECTION OK

EXIT

EZUM Camera Series

If the cameras you connected are our EZUM camera series, we have also designed a series of icons for quick
camera setup. Based on the EZUM camera type connected, you may find some of the icons as listed below for
quick camera configurations, and the sub-functions of each icon may also vary based on the camera connected.

Path: Bottom left on each camera channel view  .

Day & Night IR Management
Configure the day and night modes of the camera Manually adjust the brightness of IR LEDs.

Noise Reduction Optics

Reduce image noise if needed. Manually change the shutter speed if needed.
Image Enhancement
Color
Enhance the image performance for better sharpness
Manually adjust the color-related parameters if needed.
and overall identification even in overexposure areas.
Hot Point
Zoom
Click on the screen to move the surveillance area to the
Used with the motorized lens cameras for optical zoom.
point just clicked.
PTZ Control Advanced
Open the PTZ control panel to pan, tilt, zoom and cruise Set other camera parameters such as camera system,
the camera. and mirroring or flipping camera images.

6
 CONNECTION AND SETUP

2.2.3 Other brand’s speed dome camera

Note: The recorder must support RS485 connection to connect a speed dome camera. Please check the
specifications of your recorder for details.

STEP 1: Connect the coaxial cable to the DVR.

STEP 2: Find where the connectors of RS485-A and RS485-B are located on the DVR rear panel, and follow the
instructions of your camera manual to connect to the DVR. Then, power on the camera.
STEP 3: On the DVR side, right click to show the main menu, and go to (ADVANCED CONFIG)  DEVICES
to set the camera.
a) Select the device to PTZ.
b) Set the ID to the value the same as the one set in the camera.
c) Select the protocol to P-P, P-D, S-T or S-E.
Note: P-P and P-D are protocols used Pelco, and S-T and S-E are protocols used by Samsung.
d) Set the baud rate to the value the same as the one set in the camera.
e) Set the interface to RS485.

ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4

DETECTION DEVICE PTZ 
ALERT ID 000
NETWORK PROTOCOL P-P 
DISPLAY RATE 2400 
RECORD INTERFACE RS485 
DEVICES
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

2.2.4 IP Camera

Note: Check the specifications of your DVR and see if the DVR supports IP camera connection.

STEP 1: Connect the camera to the same switch / router as the one the DVR is connected, and power on the
camera.

STEP 2: On the DVR side, move the cursor to the left to show the quick bar, and choose (IP Search) to find
your camera.
IP SEARCH

IP PORT MAC TYPE PROTOCOL STATUS

10.1.1.12 88 00:0e:53:e5:9a:f1 IP CAMERA AVTECH UNUSED
10.1.1.12 88 UNKNOWN IP CAMERA ONVIF UNUSED

 CONNECT SETUP EXIT

STEP 3: Select the IP address which is not used and select CONNECT to assign which channel the live video
should be displayed.

7
 CONNECTION AND SETUP

2.3 DVR Power On

This device should be operated only with the type of power source indicated on the manufacturer’s label. Connect
the indicated AC power cord to the power adapter, and plug into an electrical outlet.

If your device has a power switch on the rear panel, turn it to “—“. The power LED will be on. If your device doesn’t
have a power switch on its rear panel, the power is on once the power source is connected.

Note: Before the DVR is powered on, make sure (1) the cameras are connected and power-supplied for
the detection of the camera video system to be correct, and (2) a monitor is connected to the DVR
for correct video output detection.

Note: To ensure that your DVR works constantly and properly, it's recommended to use an UPS,
Uninterruptible Power Supply (Optional), for continuously operation.

Note: When your DVR is powered on, please check the chapter of “3. FOR INITIAL USE” in the user
manual to know how to configure this device and change the default user name and password.
To download the user manual, please scan the QR code on the first page, or go to
www.surveillance-download.com/user/z404.swf.

8
 FOR INITIAL USE

3. FOR INITIAL USE

For the first time to power on this device, you might be prompted to:
 Go through the setup wizard
 Clear hard disk
 Change default user name and password

3.1 Setup Wizard

The setup wizard is prompted to guide you finishing the most common settings you might need to do.

Note: It’s okay to skip the wizard. You can configure the following settings later in their respective
menus.

SETUP WIZARD
ENGLISH 

WELCOME TO THE SETUP WIZARD.

PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS.

SKIP EaZy NEXT

Choose EaZy (EaZy Networking) to directly go to the EaZy Networking setting page, and refer to “APPENDIX 8
EAZY NETWORKING” at page 80 for details.

Note: To configure network setup by using EaZy Networking later, please go to QUICK START  EaZy.

Or select “NEXT” to go to the next step.

SETUP WIZARD

PLEASE INPUT THIS MACHINE NAME

SKIP PREV NEXT

Name the device. If you don’t want to name the device, just skip to the next step.

Note: To name the device later, please go to SYSTEM  SYSTEM INFO.

SETUP WIZARD
USER NAME office_hd
PASSWORD office145
CONFIRM PASSWORD office145

PLEASE INPUT THE ADMINISTRATOR’S USER NAME AND PASSWORD.

SKIP PREV NEXT

Change the default user name and password. If you don’t change the user name and password here, you’re not
able to go to the next step. This step is compulsory.

Note: To change or edit user name and passwords, please go to SYSTEM  ACCOUNT.

9
 FOR INITIAL USE

SETUP WIZARD
DATE 2015/MAR/05
TIME 14:33:46
FORMAT Y/M/D 
GMT GMT+08:00 

SKIP PREV NEXT

Set the date and time.

If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date
and time right to ensure the accuracy of the recorded data.

Note: To set the date and time later, please go to QUICK START  TIME SETUP (“6.1.2 TIME SETUP”
at page 25). When the date and time are changed, you’ll be prompted to clear the hard disk(s).
Select YES to erase the previous recorded data, or there might be data disorder and you wouldn’t
find the footage you need.

SETUP WIZARD
NTP SERVER Pool.ntp.org
SYNC PERIOD OFF 

SKIP PREV NEXT

Configure if you want to connect this device to an NTP server to get the right time online.

Note: To set the date and time later, please go to QUICK START  TIME SETUP (“6.1.2 TIME SETUP”
at page 25).

SETUP WIZARD
NETWORK TYPE STATIC 
IP 192.168.1.10
GATEWAY 192.168.1.1
NETMASK 255.255.255.0
PRIMARY DNS 8.8.8.8
SECONDARY DNS 168.95.1.1
PORT 80

SKIP PREV NEXT

Configure network setup by using the traditional method. For details, please download
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

Note: To configure network setup by using the traditional method later, please go to ADVANCED
CONFIG  NETWORK (“NETWORK” at page 39).

SETUP WIZARD
SMTP SERVER Smtp.gmail.com
PORT 465
MAIL FROM manager@gmail.com
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME manager@gmail.com
PASSWORD ●●●●●●

SKIP PREV NEXT

Configure event notifications by email.

Note: To configure email notifications later, please go to ADVANCED CONFIG  NETWORK -> EMAIL
(“E-MAIL” at page 39).

10
 FOR INITIAL USE

SETUP WIZARD
DDNS ON
SYSTEM NAME Eagleeyes 
HOST NAME MAC000E533A3D
E-MAIL

CURRENT HOST ADDRESS

MAC000E533A3D4A.ddns.eagleeyes.tw

SKIP PREV NEXT

Enable DDNS if needed.

Note: To enable the DDNS later, please go to ADVANCED CONFIG  NETWORK  DDNS (“NETWORK”
at page 39).

3.2 Clear Hard Disk

When this device is powered on, hard disk detection will be on, and you’ll be prompted to clear the hard disk(s):

CLEAR HDD

CLEAR HDD HDD0

YES NO

Please choose “YES” to clear the connected hard disk(s), or this device will not detect hard disks properly for
video recording.

It might take some time to clear the connected hard disk(s). When it’s done, you’ll see the remaining hard disk
capacity on the top right corner of the screen.

Note: It’s necessary to clear hard disks in order to format the connected disks to the right format to save
video data. The format used for this device can NOT be read directly on a PC. Please do not install
the hard disk directly to a PC and try to copy the video data saved in the hard disk. The video data
might be impaired.

To change later, right click to show the main menu, and select (SYSTEM)  SYSTEM INFO  CLEAR
HDD. The DVR will reboot when hard disk data are cleared.

SYSTEM

ACCOUNT BAUD RATE 2400 

TOOLS HOST ID 000
SYSTEM INFO R.E.T.R 5 
ONLINE AUTO KEY LOCK(S) NEVER 
BACKUP DATA CLEAR HDD HDD-0 
BACKUP LOG RESET DEFAULT SUBMIT
REMOTE CONTROL ID 000
DEVICE TITLE OFFICE

SERIAL TYPE RS485

VIDEO FORMAT NTSC
VERSION 1019-1008-1010-1010

EXIT

11
 FOR INITIAL USE

3.3 Change User Name and Password

It’s highly recommended to change the user name and password of this device to keep your account safe.
Otherwise, any person could access this device if he knows the default user name and password.

If you didn’t go through the setting wizard at the first place, you’ll be prompted to change the user name and
password:

WARNING
PLEASE BE ADVISED TO MODIFY THE
DEFAULT ACCOUNT TO ENSURE YOUR
INFORMATION SECUIRTY.
 MODIFY
O REMIND ME LATER
O DON’T REMIND ME ANYMORE
CONFIRM

Choose MODIFY to start the change immediately.

To change later, right click to show the main menu, and select (SYSTEM)  ACCOUNT to change the
default user name and password of SUPERVISOR.

SYSTEM

ACCOUNT USER LIST GROUP

TOOLS USER NAME GROUP
SYSTEM INFO admin SUPERVISOR
ONLINE
BACKUP DATA
BACKUP LOG

EXIT ADD EDIT DEL

12
 USER INTERFACE

4. USER INTERFACE

4.1 DVR Access

Connect your USB mouse to one of the USB ports on the DVR front panel, and check if there’s a mouse icon ( )
on the screen, indicating the USB mouse is detected properly.

Move your mouse to enter the DVR password with the password keypad. The default user name and password
are both “admin”. The status will be changed from (key lock) to (unlock).

Note: You may configure four different user levels to have different access privileges in SYSTEM 
ACCOUNT. For details, please refer to “5.2 User Level Creation” at page 16.

Password Input

4.2 Live Page

4.2.1 DVR Status

Note: Certain icons are for selected models only.

Key lock Key unlock

Overwrite on Overwrite off

Internet disconnected Internet connected

Local connection USB mouse connected

USB flash drive / device connected No USB device connected

IVS on Click to mute an alert buzzer when it sounds

Timer record on Timer record off

PTZ mode on PTZ mode off

Sequence mode on Sequence mode off

Backup event queued and USB flash drive needed USB flash drive full

13
 USER INTERFACE

4.2.2 Channel Status

Note: The functions shown may vary based on the model or the access user level you use.

For Analog Camera

Live audio on Audio off Audio playback on Audio playback off

Recording PTZ control Motion event Alarm event

PIR event Virtual fence event One way pass event Scene Change event

Camera quick setup

For IP Camera

Auto search on Auto search off Original size Fit to screen

Live audio on Audio off Audio playback on Audio playback off

Recording PTZ control Alarm event Motion event

Live information Playback information Quick camera control

4.2.3 Record-related Icons

1) Manual Recording
By defaults, manual recording is on ( ) when the DVR is powered on and a hard disk is installed.

2) Event Recording

The event icons, / / / / / , show on the channel status bar when their respective
events occur and the related record function is on.

3) Timer Recording
When timer recording is on, you will see “ ” on the screen.

4) HDD Overwritten
Be defaults, the HDD overwritten function is set to ON, and “ ” will be shown on the screen.

Note: To disable this function, right click to display the main menu in the live view, and go to “ ”
(ADVANCED CONFIG.)  RECORD  OVERWRITE.

14
 USER INTERFACE

4.3 Quick Menu Bar

Move to the arrow mark to extend the quick menu bar and show the five functions as follows:

Quick Menu: Open

Click to show the channel switch panel and select the channel you
want.

Click to display the playback control panel, and click to play the
latest recorded video clip, or click to enter the search list.

Available only for models which support IP camera connection.

Search for any IP camera(s) connected and assign the camera to a
specific channel. For details, please check “2.2.4 IP Camera” at page 7.

Switch to the channel you want first, and click to enter the zoom-in
mode. In this mode, click and drag the red frame on the bottom left of
the screen to move to the place you want to see. To exit this mode,
click .

Click to show the power off panel to either halt or reboot the system.

4.4 Main Menu

Right-click anywhere on the screen to show the main menu as follows, and right-click again to exit.

Main Menu

Click to set the status display, image settings,

QUICK START
and date & time.

SYSTEM Click to set the system configurations.

EVENT INFORMATION Click to enter the event search menu.

Click to set CAMERA, DETECTION, ALERT,

ADVANCED CONFIG NETWORK, DISPLAY, RECORD, DEVICES*,
DCCS, IVS*, NOTIFY* and JOYSTICK.
Click to set timer for record, motion detection,
SCHEDULE SETTING alarm (in and out)*, Push Video*, buzzer, regular
report, auto backup, and regular reboot.
* For selected models only

15
 FREQUENTLY-USED FUNCTIONS

5. FREQUENTLY-USED FUNCTIONS

5.1 Key Lock / Unlock

To lock or unlock local operation, click (unlock) or (lock) on the DVR status bar to change the status to
(lock) or (unlock).

To unlock local operation, you’ll be prompted to enter the user name and password to access.

Note: The default user name and password are both admin, which is the highest user level.

Note: Different user level has different access privilege for certain DVR functions. Please refer to “5.2
User Level Creation” at page 16.

5.2 User Level Creation

Note: This function is available only for SUPERVISOR.

To create different user account for different access privilege, click (SYSTEM), and select ACCOUNT to

enter USER LIST.

SYSTEM

ACCOUNT USER LIST GROUP

TOOLS USER NAME GROUP
SYSTEM INFO admin SUPERVISOR
ONLINE power POWER USER
BACKUP DATA normal NORMAL
BACKUP LOG guest GUEST

EXIT ADD EDIT DEL

Different user group has different access privilege for certain functions as described below:

Note: It’s also available to create a new user group and customizing its access rights. For details, please
refer to “GROUP" at page 27.

Function User Group

SUPERVISOR POWER USER USER GUEST

 DVR status

/ Key lock / unlock    

 Channel status

/ Live audio on / off   

/ Playback audio on / off   

/ Full screen / original size display    

PTZ Control  
Manual alarm out  
Camera quick setup  

16
 FREQUENTLY-USED FUNCTIONS

Function User Group

SUPERVISOR POWER USER USER GUEST

 Quick menu bar

Channel Selection    

Playback  

IP Search 

Digital Zoom    

Power 

 Main menu

Quick Start 

System 

Event Information 

Advanced Config. 

REGULAR REGULAR REGULAR

Schedule Setting 
REBOOT REBOOT REBOOT

 Playback control

Fast Forward  
Fast Rewind  

/ Play / Pause  
Stop  
Slow Playback  

/ Previous / Next Hour  

Quick Search  

17
 FREQUENTLY-USED FUNCTIONS

5.3 PTZ Control

Note: This function is available only for SUPERVISOR and POWER USER. To know more details, please
refer to “5.2 User Level Creation” at page 16.

Note: For our brand’s HD CCTV motorized camera series, click might only show specific icons for

focal length and focus adjustment. For details, please refer to its own user manual.

In the full view

In the split view, click the channel you want to switch to the full screen mode, and click to show the PTZ
control panel.

Enter Click to confirm your selection / enter the menu.

Click the arrow keys ( /  /  / ) to more the camera lens up /
Up / Down / Left / Right
/ / / down / left /right.
This two buttons are designed for the PTZ camera which uses
/ Iris + / Iris - Pelco-D to control. To know the actions after clicking Iris + and Iris -,
please refer to the camera’s user manual.
Click to zoom in on the image to the largest / zoom out on the image
Zoom in / out max
＋/－ to its original size.
Click to zoom in / out on the image.
Users could also zoom in / out on the image by simply drawing a
square on the screen, and the zoom ratio depends on how large the
Zoom in / out square is.
/
 Zoom in: Draw the square from top left to bottom right.
 Zoom out: Draw the square from bottom right to left top.

Focus near / far Click to adjust the focus of the image.

/
Click to activate the auto function.
Before using it, you need to assign a specific function that will be
Auto mode
enabled when is clicked. For details, please refer to the user
manual of the camera.
Click to start auto tracking when your speed dome camera supports
Auto tracking
this function.

Preset point Click to enter the PTZ preset point you want to see.

Click to enter the camera main menu.

Camera Menu For details about each camera menu, please refer to its own user
manual.
This function is used to memorize the focus parameters you’ve made
after you use / / / to manually adjust the focal length
Manual Focus
and focus. The next time when you move to the same focal length,
the camera will use the parameters as the ones for Auto Focus.

Auto Focus Click to automatically adjust the focus of the camera.

Click to control the movement of a speed dome camera or a

motorized-pan camera. Drag and hold the mouse on the screen to
Joystick
move the camera. You’ll see  and on the screen. The farther
these two icons, the faster the movement.

Config. Click to configure the speed to pan / tilt the speed dome camera.

18
 FREQUENTLY-USED FUNCTIONS

In the split view

Click on the channel status bar to display the panel as follows:

Click to move your selection up / down / left / right, or
/ / / Up / Down / Left / Right
change settings.

/ Digital zoom in / out Click to zoom in / out the camera image digitally.

/ Focus near / far Click to adjust the focus of the image.

Click to display the preset point panel for preset point

Preset point viewing or setting. For details, please refer to the section
below.

How to set a preset point:

Step1: Step2: Click or to the proper ratio you need, and

click / / / to move to the point you
want to configure as a preset point.

Step3: Click the numbering you want to configure for this

point, and wait till you see (command sending)
appearing and disappearing on the DVR status bar.

Step4: Repeat from Step1 again to set other points if

needed, or click to return to the preset point
selection panel.

How to go to a preset point:

Step1: Step2: Select the numbering within which saves the camera view you want to
see, and wait till you see (command sending) appearing and
disappearing on the DVR status bar.

5.4 Playback

Note: This function is NOT available for GUEST. Please refer to “5.2 User Level Creation” at page 16.

Click “ ” on the quick menu bar to display the playback control panel, and click to play the latest recorded
video clip, or click to enter the search list.

Note: There must be at least 8192 images of recorded data for playback to work properly. If not, the
device will stop playback. For example, if the IPS is set to 30, the recording time should be at least
273 seconds (8192 images / 30 IPS) for the playback to work properly.

19
 FREQUENTLY-USED FUNCTIONS

5.4.1 Playback Control

Increase the speed for fast forward. Click once to get 4X speed forward and click
Fast Forward
twice to get 8X speed, etc., and the maximum speed is 32X.
Increase the speed for fast rewind. Click once to get 4X speed rewind and click
Fast Rewind
twice to get 8X speed, etc., and the maximum speed is 32X.
Click to play the latest recorded video clip immediately, and click again to pause.
/ Play / Pause In the pause mode, click once to get one frame forward, and click to get
one frame rewind.
Stop Click to stop the video playback.
Click once to get 1/4X speed playback, and click twice to get 1/8X speed
Slow Playback
playback.
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~
Previous /
/
12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip recorded
Next Hour
during this whole hour.
Click to set point A and point B in a video clip, and the system will play only the
Repeat
specified range in that clip.
Backup Click to open the backup menu for video backup.

5.4.2 Event Search

Click to quickly search the recorded files by event types, or select FULL to show all the event logs.
To quickly search the time you want, select QUICK SEARCH.

5.4.3 Audio Playback

In the playback mode, click or on the channel status bar to play or mute audio recording.

Note: To make a video backup with audio, or play a recording with audio, make sure the camera which
supports the audio function is connected to the video-in channel and audio-in channel. For
example, the audio data from audio CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.

5.5 Video Backup

Note: This function is available for SUPERVISOR. For details, please refer to “5.2 User Level Creation”
at page 16.

Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 4 COMPATIBLE
USB FLASH DRIVE LIST” at page 75.

Note: Video backup could be made via a USB flash drive or the Internet. It’s NOT allowed to connect the
hard disk to your PC / laptop directly for it may impair the recorded data saved in the hard disk.

20
 FREQUENTLY-USED FUNCTIONS

To copy video data for video backup, click (SYSTEM), and select BACKUP DATA.
SYSTEM

ACCOUNT START DATE 2009/NOV/19

TOOLS START TIME 08:30:21
SYSTEM INFO END DATE 2009/NOV/19
ONLINE END TIME 17:59:29
BACKUP DATA CHANNEL 3 SELECTED 
BACKUP LOG  ALL
 CH1 
 CH2
 CH3
 CH4
 CH5 

HARD DISK ALL HDD 

OUTPUT FILE FORMAT AVI
TARGET DEVICE USB DEVICE
BACKUP SUBMIT
REQUIRE SIZE: 554MB SUBMIT

EXIT AVAILABLE SIZE: 3788.0MB

Step1: Select the time within which includes the video data you want to backup.

Step2: Select the channel(s) within which includes the video data you want to backup.

Step3: In OUTPUT FILE FORMAT, select the output video format: DEFAULT / AVI.
 When DEFAULT is selected, the footage is saved to ".dv5”, and you can only open it with our own video player
on PC. For details, please check "5.6 Video Playback on PC (.dv5)”.

Note: It’s recommended to save the file to the default format for security reasons. Only specific video
player supports the default format and not everyone can see the video footage.
 When AVI is selected, the footage will be converted to “.avi”, and you can open it with any media player which
supports the “avi” format on PC.

Step4: In TRAGET DEVICE, select USB DEVICE for video backup.

Step5: In REQUIRE SIZE, select SUBMIT to know the file size of the selected footage.

Step6: In BACKUP, select SUBMIT to start copying footage to your USB flash drive, and wait till the backup
successful message appears.

5.6 Video Playback on PC (.dv5)

For video backup with the format “.dv5”, you can only use our own player to play.

Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to
check recorded video clips. It might impair the files saved in the hard disk, causing the loss of
those files even when the disk is replaced back to the DVR.

To play “.dv5” video on your PC:

Step1: Insert the USB flash drive with recorded data into your PC.
Note: The supported PC operating systems are Windows 10, Windows 8, Windows 7, Windows Vista &
Windows XP.
Step2: Find the program “PLAYER.EXE” in the USB flash drive, and double-click it to install.
Note: “PLAYER.EXE” can also be downloaded from www.surveillance-download.com/user/z404.swf.
Step3: Run the program, VideoPlayer, and browse to where you save the recorded data.
Step4: Select the file you want to start video playback.

21
 FREQUENTLY-USED FUNCTIONS

5.6.1 Convert the file format to AVI

To convert the video file format to AVI, click AVI from the playback panel to start file conversion.

Note: The recorded audio (if any) will be removed when the file format is converted to AVI.

Note: If the footage includes data for multiple channels, click to a specific channel for this function to
work properly.

5.7 Digital Zoom

Switch to the channel you want to zoom in, and move to the left side of the screen to show the quick start bar.
Click to enter the zoom-in mode. In this mode, click and drag the red frame on the bottom left of the screen to
move to the place you want to see.

To exit this mode, right-click anywhere on the screen.

Note: You need to exit the zoom mode first to use other DVR functions.

22
 MAIN MENU

6. MAIN MENU

6.1 QUICK START

6.1.1 GENERAL
QUICK START

GENERAL CHANNEL TITLE ON

TIME SETUP EVENT STATUS ON
DAYLIGHT DATE DISPLAY ON
EaZy DCCS DISPLAY ON

MOUSE SENSITIVITY 0 5 10

AUDIO GAIN 0 5 15

RECORD CONFIG SETUP

EXIT

1) CHANNEL TITLE
Select to display the channel title or not (ON / OFF).

2) EVENT STATUS
Select to display the event icons or not (ON / OFF).
Note: For details about each event icon, please refer to “4.2 Live Page” at page 13.

3) DATE DISPLAY
Select to display the date or not (ON / OFF).

4) DCCS DISPLAY
Select to display the OSD or not (ON / OFF) when users are using specific camera functions.
Note: This function is available only when the connected HD CCTV camera is the same brand as this
recorder.

5) MOUSE SENSITIVITY
Select the mouse sensitivity. The higher the value, the more sensitive the mouse.

6) AUDIO GAIN
Select the level to enhance the audio signals. The higher the value, the stronger the signals.

23
 MAIN MENU

7) RECORD CONFIG
Click SETUP to enter the setting page individually for manual record, event record and timer record.

a) Select the record type you want to set.

b) In CHANNEL, select ALL to apply the changes here to all channels.

Note: The I.P.S. section is based on NTSC system.

QUICK START
MANUAL RECORD EVENT RECORD TIMER RECORD
CHANNEL IMAGE SIZE I.P.S. QUALITY BITRATE (kbps)
ALL FHD(1080P) 240 SUPER BEST 2064

EXIT

Or, select BY CHANNEL to set the image size, image per second & image quality individually for each
channel.

Note: The available options for IMAGE SIZE depend on the recorder you have.

Note: Some models support up to 5MP (2592 x 1944) video recording for IP cameras. However, when
the image size is set to 3MP (2048 x 1536) or more, the local live display and playback will be set
to sub stream display (D1 by default). To check the recording at 3MP or more resolution, please
copy and play it on a PC / laptop.

IMAGE SIZE The pixels of the image, for example, FHD(1080P) = 1920 x 1080.
The more the pixels, the clearer the image but the more the file size.
I.P.S. Image per second. The more the I.P.S., the more fluent the video but the more the
file size.
QUALITY Image quality.
BITRATE It is used to set the upper limit of the transmission number per second. The value
could be configured from 256 up to 8192 depending on the DVR model you have.
The value set here is related to the image size. For example, here are the
recommended values:
 FHD(1080P) => 2048

 HD(720P) => 1024

The more the value, the bigger the file size, but the system stability might go down.
The less the value, the smaller the file size, but the image quality might go down.

24
 MAIN MENU

6.1.2 TIME SETUP

QUICK START

GENERAL DATE 2009 / NOV / 17

TIME SETUP TIME 15 : 35 : 53
DAYLIGHT NTP SERVER tock.stdtime.gov.tw
EaZy FORMAT Y/M/D
SYNC PERIOD DAILY
GMT (GMT+08:00)TAIPEI

EXIT

1) DATE
Set the current date. The default display format is YEAR – MONTH – DATE (Y-M-D).

2) TIME
Set the current time in HOUR : MIN : SEC.

3) NTP SERVER
Click to change the default NTP server to another server they’re familiar with, or keep the default NTP
server.
Note: This function works only when this device is configured to the Internet.

4) FORMAT
Select one date format from the following three options: Y/M/D, M/D/Y or D/M/Y.

5) SYNC PERIOD
Select to synchronize the time every day (DAILY), or turn this function off (OFF).

6) GMT
Select your time zone.

6.1.3 DAYLIGHT
QUICK START

GENERAL DAYLIGHT SAVING ON

TIME SETUP
DAYLIGHT START TIME
EaZy 1ST MON AUG 06:00

END TIME
LAST MON OCT 10:00

ADJUST 01:00

EXIT

Depending on the time zone you’re in:

1) DAYLIGHT SAVING
Select to enable (ON) or disable (OFF) this function.

2) START TIME / END TIME

Set the start time and end time.

3) ADJUST
Set the time in HOUR : MIN.

25
 MAIN MENU

6.1.4 EaZy
EaZy Networking is a cloud service to connect your devices to the Internet automatically through our free mobile
app, EagleEyes, in a few steps without going through the complicated network setup including port forwarding.

For details, please refer to “APPENDIX 8 EAZY NETWORKING” at page 80.

QUICK START

GENERAL ENABLE EAZY NETWORKING ON

TIME SETUP
DAYLIGHT
EaZy

EXIT

6.2 SYSTEM

6.2.1 ACCOUNT
USER LIST
This function is used to create a new user account, or modify or delete an existing account for different access
privilege.

Note: For details about available local operations of each user level, please refer to “5.2 User Level
Creation” at page 16.

SYSTEM

ACCOUNT USER LIST GROUP

TOOLS USER NAME GROUP
SYSTEM INFO admin SUPERVISOR
BACKUP DATA power POWER USER
BACKUP LOG user NORMAL
guest GUEST

EXIT ADD EDIT DEL

 How to create an account

Select ADD, enter a user name and its password, and assign a user group in which includes the access rights
you wish to grand to this new account. Then, select SAVE to create and return to the user list page.
ADD
USER NAME TEST1
PASSWORD 
CONFIRM PASSWORD 
GROUP GUEST 

SAVE CANCEL

26
 MAIN MENU

GROUP
This function is used to create a new group with customized user access rights for different functions if needed,
and you can create a user account and assign it to your customized group.

Note: The default user groups are SUPERVISOR, POWER USER, USER and GUEST, and they’re not
allowed to be removed. For details about available local operations of each user group, please
refer to “5.2 User Level Creation” at page 16.

SYSTEM

ACCOUNT USER LIST GROUP

TOOLS  ━ GENERAL LIVE PLAYBACK NETWORK LIVE STREAM NETWORK PLAYBACK STREAM
SYSTEM INFO SUPERVISOR BACKUP ALL 
ONLINE POWER USER PTZ CONTROL ENABLE
BACKUP DATA USER POWER CONTROL ENABLE
BACKUP LOG GUEST REVIEW LOG ENABLE
CONFIG SETUP ENABLE
CLEAR LOG DISABLE
ACCOUNT SETUP DISABLE
CLEAR HDD DISABLE
PUSH VIDEO DISABLE
PUSH STATUS DISABLE
ALARM OUT ENABLE

EXIT

 How to create a group and customize access rights

Step1: Enter a name in the column next to , and select  to create a group. You’ll find it added in the group list.
Step2: Select the group you just added in the group list, and select the tabs of GENERAL, LIVE, PLAYBACK,
NETWORK LIVE STREAM and NETWORK PLAYBACK STREAM to choose the corresponding
functions you want to enable or disable.
Step3: Return to USER LIST, and create an account or modify an existing account to assign it to the group you
just added.

6.2.2 TOOLS
SYSTEM

ACCOUNT LANGUAGE ENGLISH 

TOOLS UPGRADE SUBMIT
SYSTEM INFO NETWORK UPGRADE SUBMIT
ONLINE BACKUP CONFIG SUBMIT
BACKUP DATA RESTORE CONFIG SUBMIT
BACKUP LOG UPGRADE CAMERA PARAMETERS UPGRADE
UPGRADE CAMERA FIRMWARE UPGRADE
ENABLE AUTO PLUG AND PLAY ON
BIND MAC ADDRESS ON

EXIT

1) LANGUAGE
Select the language of the OSD.

2) UPGRADE
Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it
into the USB port at the front panel. Then, click SUBMIT to start upgrading.
Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format
first. For the list of compatible USB flash drives, please refer to “APPENDIX 5 COMPATIBLE USB
FLASH DRIVE LIST” at page 75.

Note: After upgrading firmware, it’s recommended to clear all HDD data for the system to work more
stably. Before clearing all HDD data, please remember to make video backup.
27
 MAIN MENU

3) NETWORK UPGRADE
Click SUBMIT for perform system upgrade via Internet.
Note: This function requires Internet access. Please make sure this recorder is connected to Internet
before using this function.

4) BACKUP CONFIG / RESTORE CONFIG

To save the DVR current configurations for later use, such as restoring after DVR upgrade or applying to
another DVR, insert a compatible USB flash drive into the USB port, and select SUBMIT in BACKUP
CONFIG to copy the current DVR configurations to a file “System.bin” and save to your USB flash drive.
To restore the DVR configurations, insert the USB flash drive including “System.bin” to the USB port, and
select SUBMIT in RESTORE CONFIG.

5) UPGRADE CAMERA PARAMETERS / UPGRADE CAMERA FIRMWARE

This function is used only to upgrade the parameters / firmware of our brand’s HD CCTV camera when
necessary.
Get the upgrade file from our installer or distributor and save it to a USB flash drive. Then, select
UPGRADE to start the upgrade.

6) ENABLE AUTO PLUG AND PLAY

Switch to ON allow the camera to be detected and configured automatically when it’s connected to this
device.
Note: This function is available only when the brand of the cameras connected is the same as this
device.

7) BIND MAC ADDRESS

This function is recommended to be used when your surveillance system is more than 256 cameras. It would
be helpful for the system to get the address of each connected camera quickly if the system accidentally
shuts down and needs to recover.

6.2.3 SYSTEM INFO

SYSTEM

ACCOUNT BAUD RATE 2400 

TOOLS HOST ID 000
SYSTEM INFO R.E.T.R 5 
ONLINE AUTO KEY LOCK(S) NEVER 
BACKUP DATA CLEAR HDD HDD-0 
BACKUP LOG RESET DEFAULT SUBMIT
REMOTE CONTROL ID 000
DEVICE TITLE office

SERIAL TYPE RS485

VIDEO FORMAT NTSC
VERSION 1001-1000-1000-1001

EXIT

1) BAUD RATE
Set the baud rate of the DVR (2400 / 4800 / 9600 / 19200 / 38400 / 57600 / 115200).
Note: This function is used when an external controller is connected to this DVR and further
configurations should be made for this DVR to work with the controller. For details, please check
the user manual of the external controller.

28
 MAIN MENU

2) HOST ID
Set the ID of the DVR (000 ~ 254).
Note: This function is used when an external controller is connected to this DVR and further
configurations should be made for this DVR to work with the controller. For details, please check
the user manual of the external controller.

3) R.E.T.R (Remote Event Trigger Recording)

Select the timeout in minute after which the R.E.T.R. function will be activated (3 / 5 / 10 / 30).

4) AUTO KEY LOCK(S)

Set the time-out in second after which the key lock function is activated (NEVER / 30 / 60 / 120).

5) CLEAR HDD
Select the HDD you want to clear, and click YES to confirm or NO to cancel.
It’s recommended to clear all data in the hard disk when:
 It’s the first time to use this DVR to ensure the recorded data are not mixed with other data previously saved in the
same hard disk.
 The DVR firmware is upgraded for the system to work more stably. Before clearing all HDD data, please remember
to make video backup.
 DVR date and time are changed accidentally when the recording function is activated. Otherwise, the recorded
data will be disordered and you will not be able to find the recorded file to backup by time search.

6) RESET DEFAULT
Click “SUBMIT” to reset all settings as default, and select YES to confirm or NO to cancel. The DVR will
reboot after reset.

7) REMOTE CONTROL ID
This function is available when users need to control two or more DVRs with one IR remote controller. The
ID set here is used to identify the DVR the remote controller is going to control. Please also read the user
manual of the IR remote controller for details.

8) DEVICE TITLE
Enter a title for this device.

9) SERIAL TYPE
Here shows the serial type of the DVR (RS-485).

10) VIDEO FORMAT

Here shows the information of the DVR video format (NTSC / PAL).

11) VERSION
Here shows the firmware version information.

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6.2.4 ONLINE
Insert a compatible USB flash drive to the USB port at the front panel.

Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 4 COMPATIBLE
USB FLASH DRIVE LIST” at page 75.

SYSTEM

ACCOUNT ANONYMOUS VIEWER LOGIN OFF

TOOLS LOGIN WITH CAPTCHA IMAGE ON
SYSTEM INFO DROP ALL VIDEO CONNECTION SUBMIT
ONLINE LOGIN FAILURE NUMBER 3 
BACKUP DATA LOCK TIME OF LOGIN FAILURES 1 MINS 
BACKUP LOG

EXIT

1) ANONYMOUS VIEWER LOGIN

Switch to ON to allow anonymous login, meaning there’s no need to enter user name and password for
remote access.

2) LOGIN WITH CAPTCHA IMAGE

To allow image code verification at login to avoid malicious attack, switch to ON; to disable image code
verification at login, switch to OFF.

3) DROP ALL VIDEO CONNECTION

Click SUBMIT to force disconnection of all remote logins when needed.

4) LOGIN FAILURE TIMES

Select how many times of remote login failures (1 ~ 20) to enable device lock automatically for security
reasons.

5) LOCK TIME FOR LOGIN FAILURES

Select the device lock time (1 MIN / 2 MINS / 3 MINS / 5 MINS / 10 MINS / 30 MINS / 1 HOUR) when
remote login failures reach to the number specified in LOGIN FAILUTRE TIME(S). You’ll be unable to
see the login page of this device until the specified time is up.

6.2.5 BACKUP DATA

Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to
check video footage. It might impair the files saved in the hard disk, causing the loss of those files
even when the disk is replaced back to the DVR.

Note: This function is available only when a hard disk is installed.

Insert a compatible USB flash drive to the USB port at the front panel.

Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 4 COMPATIBLE
USB FLASH DRIVE LIST” at page 75.

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SYSTEM

ACCOUNT START DATE 2009/NOV/19

TOOLS START TIME 08:30:21
SYSTEM INFO END DATE 2009/NOV/19
ONLINE END TIME 17:59:29
BACKUP DATA CHANNEL ALL 
BACKUP LOG HARD DISK ALL HDD 
OUTPUT FILE FORMAT DEFAULT
TARGET DEVICE USB DEVICE
BACKUP SUBMIT
REQUIRE SIZE: 554MB SUBMIT

EXIT AVAILABLE SIZE: 3788.0MB

1) START DATE / START TIME

Select the start date & time.

2) END DATE / TIME

Select the end date & time.

3) CHANNEL
Click to select the channel(s).

4) HARD DISK
Select the hard disk containing the video data you need or ALL HDD.

5) OUTPUT FILE FORMAT

Select the file format for backup video: DEFAULT or AVI.
 When DEFAULT is selected, the copied video is saved to ".dv5”, and you can only open it with our own video
player on PC. For details, please check the next section, "Video Playback on PC (.dv5)”.

Note: It’s recommended to save the file to the default format for security reasons. Only specific video
player supports the default format and not everyone can see the video footage.
 When AVI is selected, the copied footage will be converted to “.avi”, and you can open it with any media player
which supports the “.avi” format on PC.

6) TARGET DEVICE
Select the device you want to use for video backup: USB DEVICE.

7) BACKUP
Click SUBMIT to start backup.

8) REQUIRE SIZE
To know the size of the expected backup video before backup, click SUBMIT to start calculating.

Video Playback on PC (.dv5)

For video backup with the format “.dv5”, you can only use our own player to play.

Note: It’s NOT allowed to remove the hard disk installed in the DVR and connect it directly to your PC to
check recorded video clips. It might impair the files saved in the hard disk, causing the loss of
those files even when the disk is replaced back to the DVR.

To play “.dv5” video on your PC:

Step1: Insert the USB flash drive with recorded data into your PC.

Note: The supported PC operating systems are Windows 10, Windows 8, Windows 7, Windows Vista &
Windows XP.

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Step2: Find the program “PLAYER.EXE” in the USB flash drive, and double-click it to install.

Note: “PLAYER.EXE” can also be downloaded from www.surveillance-download.com/user/z404.swf.

Step3: Run the program, VideoPlayer, and browse to where you save the recorded data.
Step4: Select the file you want to start video playback.

Convert the file format to AVI:

To convert the video file format to AVI, click AVI from the playback panel to start file conversion.

Note: The recorded audio (if any) will be removed when the file format is converted to AVI.

Note: If the footage includes data for multiple channels, click to a specific channel for this function to
work properly.

6.2.6 BACKUP LOG

This function is used to export event logs for quick checking or backup. A .csv file will be exported to your USB
flash drive. You can open it with a text editor to see the logs.

Note: This function is available only when a hard disk is installed.

Insert a compatible USB flash drive to the USB port at the front panel.

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format
first. For the list of compatible USB flash drives, please refer to “APPENDIX 4 COMPATIBLE USB
FLASH DRIVE LIST” at page 75.

SYSTEM

ACCOUNT START DATE 2009/NOV/19

TOOLS START TIME 08:30:21
SYSTEM INFO END DATE 2009/NOV/19
ONLINE END TIME 17:59:29
BACKUP DATA CHANNEL ALL 
BACKUP LOG DATA TYPE 3 SELECTED 
 ALL
 MANUAL 
 MOTION
 ALARM
 SYSTEM
 TIMER 
BACKUP SUBMIT

EXIT

1) START DATE / START TIME

Select the start date & time.

2) END DATE / TIME

Select the end date & time.

3) CHANNEL
Click to select the channel(s).
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4) DATA TYPE
Click “SETUP” to select the event type you want: MANUAL / MOTION / ALARM / SYSTEM / TIMER /
HUMAN DETECTION / INFLOW / OUTFLOW / VIRTUAL FENCE / ONEWAY / SENCE CHANGE,
or select ALL to choose all event types.
Note: The event types available depend on the model you have.

5) BACKUP
Click SUBMIT to start backup. You’ll see a log file (.csv) in the flash drive. You may open it with any txt
editor, such as NotePad.

6.3 EVENT INFORMATION

6.3.1 QUICK SEARCH

EVENT INFORMATION
QUICK SEARCH CHANNEL 2 SELECTED 
EVENT SEARCH
HDD INFO
EVENT LOG 2009 NOV
SUN MON TUE WED THU FRI SAT
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30
00 06 12 18 24

EXIT 15 : 20 SUBMIT

Step1: Select the channel including the video data you want to search.
Step2: Select the year and month including the video data you want to search from the calendar, and the date with
recorded data will be highlighted.

Note: To select the year and month, move your mouse to the display bar. Then, click and hold to drag up
or down.

Step3: Select the date you want from the calendar, and the time with recorded data will be highlighted from the
time scale bar.
Step4: To immediately play the video clip, click SUBMIT.
To choose the start time for video playback, move your mouse cursor to the highlighted time, and click to
confirm the time when the time display below is the time you want. The video playback is activated right
away when you confirm the time.

Note: For video playback operations, please refer to “5.4 Playback” at page 19.

6.3.2 EVENT SEARCH

EVENT INFORMATION

QUICK SEARCH DATE 2009/NOV/19

EVENT SEARCH TIME 16:13:16
HDD INFO CHANNEL 1 
EVENT LOG
HARD DISK ALL HDD 
EVENT TYPE MOTION 
SEARCH START

EXIT

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1) DATE / TIME
Select the specific time period that you want to search.

2) CHANNEL
Select the video channel you want to search.

3) HARD DISK
Select the hard disk including the video data you want to search, or select ALL HDD.

4) EVENT TYPE
Select the event type you want to search (MOTION / ALARM / HUMAN DETECTION / INFLOW /
OUTFLOW / VIRTUAL FENCE / ONEWAY / SCENE CHANGE), or select ALL to choose all events.
Note: Some events are available only for selected models.

5) SEARCH
Click START to start search and play the video data immediately.

6.3.3 HDD INFO

You can check the remaining capacity of the connected hard disk in this device and its current status.
If the healthy status goes to:
 GOOD - This hard disk works normal.
 BELOW AVERAGE - The hard disk might work with some errors. Please pay attention and do video backup if needed.
 REPLACEMENT NEEDED – Please replace this hard disk immediately to ensure continuous video recording.

EVENT INFORMATION

QUICK SEARCH ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTHY STATUS
EVENT SEARCH HDD-0 NORMAL READY 890.562GB 46 ST31000526SV 864.832GB 2011/DEC/13 GOOD
18:18:53
HDD INFO
EVENT LOG

EXIT

6.3.4 EVENT LOG

You can check all system events (SYSTEM) and backup logs (BACKUP), or clear all log records.

EVENT INFORMATION

QUICK SEARCH SYSTEM BACKUP

EVENT SEARCH EVENT TIME COMMENT
HDD INFO KEY UNLOCK 2009/NOV/19 15:49:07
EVENT LOG VIDEO LOSS 2009/NOV/19 15:32:05 04
POWER ON 2009/NOV/19 15:32:02

PREV NEXT CLEAN

EXIT

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6.4 ADVANCED CONFIG

6.4.1 CAMERA
ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4

DETECTION INTERFACE COAXIAL 
ALERT CAMERA TYPE (Appears only when INTERFACE is COAXIAL) AUTO 
NETWORK BRIGHTNESS 128
DISPLAY CONTRAST 128
RECORD SATURATION 128
DEVICES HUE 128
DCCS REC ON
IVS TIME STAMP DISPLAY ON
NOTIFY CHANNEL TITLE CH1
JOYSTICK REC AUDIO ON
ALARM OUT DURATION (SECS) (For selected models only) 3
CONNECTION (Appears only when INTERFACE is IPCAM) SETUP

EXIT

1) INTERFACE
Here shows how the camera is connected to this device: COAXIAL or IPCAM.
Usually this function will be detected automatically unless you want to change the camera type from an IP
camera to an analog camera.
If an IP camera was previously connected and now you want to replace it with an analog camera, please
manually change IPCAM to COAXIAL for the camera detection to work properly.

2) CAMERA TYPE (Appears only when INTERFACE is COAXIAL)

When INTERFACE is COAXIAL, you’ll see CAMEA TYPE and the options are AUTO (default) / TVI /
ANALOG HD.

3) BRIGHTNESS / CONTRAST / SATURATION / HUE (Appears only when INTERFACE is COAXIAL)

Click the current value to manually adjust the brightness/contrast/saturation/hue of each channel here.

4) REC
Select if you want to enable recording for the selected channel (ON / OFF).

Note: When this function is disabled, no manual, event or timer recording will be activated even if any
of these three record functions is set to ON.

5) TIME STAMP DISPLAY

Enable this function and the recording time will be shown on the video during video playback.

6) CHANNEL TITLE
Click the channel title column to change the channel title (up to 12 characters). The default title is the
channel number.

7) REC AUDIO
Enable or disable audio recording for the selected channel if the connected camera supports audio
recording.

8) ALARM OUT DURATION (SECS) (For selected models only)

Select the duration time in second when an alarm-out event occurs (3 / 5 / 10 / 20 / 30).

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9) CONNECTION (Appears only when INTERFACE is IPCAM)

When INTERFACE is IPCAM, you’ll see CONNECTION to further configure the IP camera.

CONNECTION – CH1

VENDOR ONVIF
MODEL
STREAM PROTOCOL RTP-Unicast
METHOD HTTP
URI 182.168.1.10
PORT 88
SUB STREAM PATH
RECORD STREAM PATH
USER NAME test
PASSWORD test
CACHE TIME (MSEC)

6.4.2 DETECTION
ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4

DETECTION LS 07
ALERT SS 03
NETWORK TS 02
DISPLAY MOTION OFF
RECORD ALARM OFF
DEVICES AREA EDIT
DCCS PRIVACY MASK EDIT
IVS INTERNAL ALARM (For selected models only) ON
NOTIFY IPCAM GUARD LOCK SETUP
JOYSTICK

EXIT

1) LS (Level of Sensitivity)
LS is to set the sensitivity of comparing two different images. The smaller the value is, the higher sensitivity
for motion detection. The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default
value is 07.

2) SS (Spatial Sensitivity)
SS is to set the sensitivity for detecting the size of one object (the number of the grids) on the screen. The
smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default setting is 03.
Note: The default setting of SS is 03, which means once an object is detected more than 3 grids, the
system will get triggered. So the value of SS must be less than the number of grids that you set
up for the motion detection area.

3) TS (Time of Sensitivity)
TS is to set the sensitivity regarding how long one object stays in the detection area and triggers the
recording. The smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default setting is 02.

4) MOTION
Select if you want to activate the motion detection function for the selected channel (ON / OFF).

5) ALARM
Select N.C. / N.O. depending on your installation need. The default alarm value is OFF.

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6) AREA
Click EDIT to set the motion detection area.
There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being
detected while the transparent blocks are the area under detection.

7) PRIVACY MASK
You can cover certain areas on the camera image with privacy masks.
Note: Up to 4 areas could be added.

PRIVACY MASK
NAME FUNCTION MOSAIC COLOR TRANSPARENCY
1 OFF 0%
2 ON 25%
2 OFF 0%
2 OFF 0%

EDIT

Select one existing profile, and choose EDIT to modify it.

 EDIT
PRIVACY MASK - EDIT
FUNCTION ON
MOSAIC COLOR
TRANSPARENCY 50%
MASK AREA SETUP

APPLY

Item Description
MOSAIC SIZE Choose the mosaic size of the privacy mask. The options are: 8×8, 32×32, and 64×64.
MOSAIC COLOR Select the color for the privacy mask.
TRANSPARENCY Select the transparency for your privacy mask. The options are: 0%, 25%, 50%, and 100%.
MASK AREA Select “SETUP” to enter the area selection page. To exit, right click on the mouse.

8) INTERNAL ALARM (For selected models only)

This function is available only when an HD CCTV camera with a PIR sensor built-in is connected to this
device. You could enable or disable the PIR detection here.
Note: To know which camera could work with this function, please check with your installer or
distributor.

9) CAMERA GUARD
This function is available only for the camera which supports motorized-pan. It will temporarily disable the
pan function of the camera and move the camera angle to a preset area for surveillance when Guard is
enabled on the mobile app, EagleEyes, remotely.

To use this function, you need to at least have one preset point and preset group configured on your camera,
and have the mobile app, EagleEyes, installed on your mobile device.

Note: To know how to configure preset points and preset groups, please refer to the user manual of your
camera. To know where to download the app, EagleEyes, please refer to “7.2 Mobile Devices” at
page 62.

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CAMERA GUARD – CH1

GUARD LOCK ON
TIMEOUT (SECS) 30 
PRESET GROUP 1 
PRESET NUMBER 3 

APPLY

Enable GUARD LOCK, choose the preset group and point you want to monitor, and configure the timeout
after which the camera will be fixed to the selected point. Any attempt to pan the camera to another point will
be failed when GUARD on the mobile app, EagleEyes, is enabled.

6.4.3 ALERT
ADVANCED CONFIG

CAMERA EXT. ALERT ON

DETECTION INT. BUZZER OFF
ALERT KEY BUZZER ON
NETWORK VLOSS BUZZER ON
DISPLAY MOTION BUZZER ON
RECORD ALARM BUZZER ON
DEVICES HDD BUZZER ON
DCCS ALARM DURATION (SEC) 5 
IVS HDD NEARLY FULL (GB) 5 
NOTIFY HDD OVERHEAT ALERT (°C) 60 
JOYSTICK HDD FAILURE BUZZER ON

EXIT

1) EXT. ALERT
Select to enable or disable the sound when any external alarm is triggered (ON / OFF).

2) INT. BUZZER
Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS
BUZZER, MOTION BUZZER, ALARM BUZZER, and HDD BUZZER.
Note: When this item is set to OFF, item 3) to item 7) will be disabled even though they are set to ON.

3) KEY BUZZER
Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF).

4) VLOSS BUZZER
Select to enable or disable the sound when video loss happened (ON / OFF).

5) MOTION BUZZER
Select to enable or disable the sound when any motion alarm is triggered (ON / OFF).

6) ALARM BUZZER
Select to enable or disable the sound when any internal alarm is triggered (ON / OFF).

7) HDD BUZZER
Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value set
in HDD NEARLY FULL (GB).

8) ALARM DURATION (SEC)

Select the duration time for alarm buzzer in second (5 / 10 / 20 / 40).

9) HDD NEARLY FULL (GB)

If HDD BUZZER is enabled, select the duration time for buzzer notifications when the hard disk available
capacity is 5/10/15/20 GB left.

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10) HDD OVERHEAT ALERT (°C)

Select the temperature alert for your hard disk to be aware of the possible overheat of your hard disk.

11) HDD FAILURE ALERT

Select to enable or disable the sound when any of the installed hard disk(s) fails to work normally (ON /
OFF).
6.4.4 NETWORK
NETWORK
 WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is
available.
 DDNS is used when the Internet access is available.

Note: For more details about these two functions and network configurations, please get the setup
manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION NETWORK TYPE STATIC 
ALERT IP 192.168.001.010
NETWORK GATEWAY 192.168.001.254
DISPLAY NETMASK 255.255.255.000
RECORD PRIMARY DNS 8.8.8.8
DEVICES SECONDARY DNS 168.95.1.1
DCCS PORT 80
IVS CHECK INTERNET AVAILABILITY BY ADDRESS www.google.com
NOTIFY ENABLE UPNP OFF
JOYSTICK

EXIT MAC: 00:0E:53:EC:A7:B4

E-MAIL
When this function is enabled and an event occurs, a html file including a link will be sent to the specified E-mail
address. Click the link to access to this DVR and check the event recording.

ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION SMTP SERVER Smtp.gmail.com
ALERT PORT 465
NETWORK MAIL FROM manager@gmail.com
DISPLAY SSL ENCRYPTION ON
RECORD VERIFY PASSWORD ON
DEVICES USER NAME manager@gmail.com
DCCS PASSWORD ●●●●●●
IVS
NOTIFY
JOYSTICK

EXIT

1) SMTP SERVER
Enter the SMTP server address provided from your e-mail system supplier.

2) PORT
Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail
server will use port 25 to send e-mails.

3) MAIL FROM
Enter the email address which will be used to send Email notifications.

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4) SSL ENCRYPTION
Select ON if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized
access.

5) VERIFY PASSWORD
Some mail servers are required to verify the password. Please enter the “user name” and “password”.

6) USER NAME / PASSWORD

Enter the “user name” and “password” to access the email address entered in MAIL FROM when VERIFY
PASSWORD is set to ON.

PROTOCOL
ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION TCP PAYLOAD LENGTH 8192
ALERT UDP PAYLOAD LENGTH 1200
NETWORK
DISPLAY
RECORD
DEVICES
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

1) TCP PAYLOAD LENGTH / UDP PAYLOAD LENGTH

Configure the payload length from 100 ~ 10000.
The higher the value, the larger data packet is carried, and the longer time is needed for the video to display.
The lower the value, the less data packet is carried, and the more possibility you might see video lag.

EaZy
This function is used to connect this recorder to Internet by using EaZy Networking. For details, please refer to
“APPENDIX 9 EAZY NETWORKING” at page 80.

ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION ENABLE EAZY NETWORKING ON
ALERT
NETWORK
DISPLAY
RECORD
DEVICES
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

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6.4.5 DISPLAY
ADVANCED CONFIG

CAMERA FULL SCREEN DURATION 03 

DETECTION QUAD SCREEN DURATION (For selected models only) 03 
ALERT HDD DISPLAY MODE REMAINING SIZE 
NETWORK HDMI RESOLUTION AUTO 
DISPLAY SPOT MONITOR SETUP
RECORD
DEVICES
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

1) FULL SCREEN DURATION

Select the full screen dwell duration time in second (03 / 05 / 10 / 15).

2) QUAD SCREEN DURATION (For selected models only)

Select the quad screen dwell duration time in second (03 / 05 / 10 / 15).

3) HDD DISPLAY MODE

Select REMAINING SIZE to show the remaining HDD capacity for recording, REMAINING TIME to
show the remaining recording time, or DAYS KEPT to show how many recording data are saved in day.

4) HDMI RESOLUTION
Select the display resolution you want. The default value is AUTO. This is used for the main display output.
Note: To have the best image quality on your monitor, make sure (1) the selected DVR output resolution
is supported by your monitor, and (2) the output settings on both the LCD monitor and DVR are
consistent.
If the image is not positioned or scaled properly, please go to your monitor’s menu for adjustment.
For details, please refer to the user manual of your monitor.

5) SPOT MONITOR
Specify how VGA / composite port is used for video output: CALL MONITOR / EVENT MONITOR /
LIVE / MAIN MONITOR.
Note: The options available depend on the model you have.

 CALL MONITOR is used for sequence display. When this option is selected, go to “CALL SCREEN
DURATION” to select the duration time in second (03 / 05 / 10 / 15) and “CALL MONITOR
PERMIT” to choose the channel(s) you want for sequence display.
SPOT MONITOR

SPOT DISPLAY CALL MONITOR 

CALL SCREEN DURATION 5 
CALL MONITOR PERMIT 4 selected 

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 EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
“LAYOUT” to select how many channels you want to see, and “PRE-ALARM (SEC)” and
“POST-ALARM (SEC)” to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
SPOT MONITOR

SPOT DISPLAY EVENT MONITOR 

LAYOUT 4 
PRE-ALARM (SEC) 3 
POST-ALARM (SEC) 5 

 LIVE is used to select how many channels you’d like to show on the spot monitor.
SPOT MONITOR

SPOT DISPLAY LIVE 

LAYOUT 4 

CH1  CH3 

CH5  CH8 

 MAIN MONITOR is used for normal video display.

6.4.6 RECORD

Note: Please DO NOT change the date or time of your DVR after the recording function is activated.
Otherwise, the recorded data will be disordered and you will not be able to find the recorded file
to backup by time search. If users change the date or time accidentally when the recording
function is activated, it’s recommended to clear all HDD data, and start recording again.

ADVANCED CONFIG

CAMERA MANUAL RECORD ON

DETECTION EVENT RECORD ON
ALERT TIMER RECORD ON
NETWORK PRE-ALARM RECORD ON
DISPLAY OVERWRITE ON
RECORD KEEP DATA LIMIT (DAYS) OFF 
DEVICES RECORD CONFIG SETUP
DCCS SUBSTREAM RESOLUTION CIF 
IVS
NOTIFY
JOYSTICK

EXIT

1) MANUAL RECORD
Set the manual recording function on / off.

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2) EVENT RECORD
Set the event recording function on / off.

3) TIMER RECORD
Set the timer recording function on / off.

4) PRE-ALARM RECORD
Select to enable or disable the pre-alarm function (ON / OFF).
When pre-alarm and event recording functions are both activated, the DVR will record 8MB data before an
alarm / motion event is triggered.

5) OVERWRITE
Select ON to overwrite previous recorded data in your hard disk when the hard disk is full. When this
function is on and the hard disk is full, the DVR will clear 8GB data from the oldest for continuous recording
without notice.

6) KEEP DATA LIMITS (DAYS)

Assign the maximum recording days from 1 to 31 after which all the recorded data will be removed, or select
OFF to disable this function.
7) RECORD CONFIG
Click SETUP to enter the setting page individually for manual record, event record and timer record.
For details, please refer to “6.1.1 GENERAL” at page 23.

8) SUBSTREAM RESOLUTION
Select the resolution for sub-streams: FRAME / CIF.
Sub-streams are used for remote surveillance from a PC or mobile device. When the bandwidth is low,
choose a lower resolution helps to quickly view the video, but the video quality might get low.

6.4.7 DEVICES

Note: This function is used when the DVR supports RS485 connection, and you want to connect other
brand’s speed dome camera.

ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4

DETECTION DEVICE PTZ 
ALERT ID 00
NETWORK PROTOCOL NORMAL 
DISPLAY RATE 2400 
RECORD INTERFACE RS485 
DEVICES
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

1) DEVICE
For connecting other brand’s speed dome camera, select PTZ.

2) ID
Click the current value to set the ID number (0 ~ 255) for the connected camera if necessary.
Make sure the ID setting of the camera is the same as the setting here, or the DVR will not be able to control
the device.
Note: To know the default ID of the speed dome camera, please refer to its user manual.

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 MAIN MENU

3) PROTOCOL
Select NORMAL (our protocol), P-D (PELCO-D), P-P (PELCO-P), S-T (SAMSUNG-T) or S-E
(SAMSUNG-E) protocol.

4) RATE
Select the baud rate for the connected speed dome camera (2400 / 4800 / 9600 / 19200 / 38400 /
57600 / 115200).
Make sure the baud rate setting of the camera is the same as the setting here, or the DVR will not be able to
control the device.
Note: To know the default baud rate of the speed dome camera, please refer to its user manual.

5) INTERFACE
Select RS485 if the connected speed dome camera uses RS485 wires to transmit control signals.

6.4.8 DCCS
This function is used for our brand’s HD CCTV camera series. Users could access the setup menu of the camera
itself for further configurations.

ADVANCED CONFIG

CAMERA CH1 CH2 CH3 CH4

DETECTION OSD MENU SETUP
ALERT DCCS MENU SETUP
NETWORK
DISPLAY
RECORD
DEVICES
DCCS F.W. 1031
IVS DEVICE AVT series
NOTIFY CONNECTION OK
JOYSTICK

EXIT

1) OSD MENU
When the connected camera is properly recognized, click SETUP to enter the setup page of the camera
itself.

2) DCCS MENU
This menu appears when the camera is properly recognized, and it is used to enter the additional function
setup page designed for the connected camera.
Note: Functions additionally designed are not available for every HD CCTV camera.

6.4.9 IVS

Note: This function is for selected models only.

Note: Before using the IVS function, make sure the event record function is enabled on your DVR.

IVS, Intelligent Video Surveillance, is the advanced application for motion detection, but more precise and smarter.
It can be applied to different situations with one of the following three modes: FLOW COUNTING, VIRTUAL
FENCE, and ONE WAY.

When anyone crosses the detection line (virtual fence), the recording will be on.

Note: Four camera channels are supported for this function.

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ADVANCED CONFIG

CAMERA IVS1 IVS2 IVS3 IVS4

DETECTION CAMERA CH3 
ALERT IVS MODE FLOW COUNTING 
NETWORK DISPLAY LINE OFF 
DISPLAY SENSITIVITY 7
RECORD RESET COUNT SUBMIT
DEVICES VIRTUAL FENCE AREA SETUP
DCCS SCENE CHANGE OFF 
IVS SCENE CHANGE LEVEL MIDDLE 
NOTIFY
JOYSTICK

EXIT

1) CAMERA
Select the camera channel that you want to use the IVS function.

2) IVS MODE
Select one of the following three modes depending on your environment:
MODE DESCRIPTION
FLOW COUNTING A virtual detection line is set to detect the moving direction of pedestrians for flow counting.
VIRTUAL FENCE A virtual detection line is set to detect intruders crossing the detection line, and an alarm will be
triggered.
ONE WAY A virtual detection line is set to detect intruders from the specified direction, and an alarm will be
triggered.

3) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.

4) SENSITIVITY
Set the sensitivity for IVS from 00 ~ 15. The larger the value, the more sensitive the IVS will be.

5) RESET COUNT
Click SUBMIT to reset the flow counting number to 0 when the IVS mode is set to FLOW COUNTING
and activated.

6) VIRTUAL FENCE AREA

Click SETUP to draw the detection line for IVS, and set the detection direction from left to right, or right to
left. This area setting is the detection base for IVS MODE.

Note: There are some tips to draw the detection line. For details, please check
www.surveillance-download.com/user/IVS_setup.pdf.

7) SCENE CHANGE

Select ON to trigger a motion event when the camera is sensed to be moved and the camera scene is
changed. At the same time, the icon “ ” will be also shown on the screen in addition to the motion icon
“ ”.

8) SCENE CHANGE LEVEL

Set the detection sensitivity for SCENE CHANGE to HIGH, MIDDLE or LOW.

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 MAIN MENU

IVS APPLICATION

 FLOW COUNTING

Step1: Go to VIRTUAL FENCE AREA to draw a detection line with your mouse, and decide the
detection direction by selecting REVERSE.

Step2: Click APPLY to finish the IVS setting and return to the live view. The IVS icon “ ” will be shown
on the status bar. Click it to show the flow counting on the top left side.
When anyone walks across the detection line, the system will determine his movement is in or out,
and add one count to the corresponding channel on the flow counting panel.

IN People coming from the opposite direction to the arrow mark.

OUT People coming from the same direction as the arrow mark.

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 MAIN MENU

 VIRTUAL FENCE and ONE WAY

Step1: Go to VIRTUAL FENCE AREA to draw a detection line with your mouse, and decide the
detection direction by selecting REVERSE.

Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or out,
and:

VIRTUAL FENCE An event happens for anyone walking across the detection line, and “ ”
will be shown on the screen.

ONE WAY An event happens for anyone walking from the opposite direction to the
arrow mark, and “ ” will be shown on the screen.

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 MAIN MENU

IVS STATISTICS

Click “ ”“ ” to enter the event search menu. Then, select STATISTIC
LIST

QUICK SEARCH CHANNEL 3 SELECTED 

RECORD  ALL
MOTION  CH1 
ALARM  CH2
TIME  CH3
SYSTEM  CH4
HUMAN DETECTION  CH5 
IVS
FULL EVENT TYPE 3 SELECTED 
STATISTIC  ALL
 INFLOW 
 OUTFLOW
 VIRTUAL FENCE
 ONEWAY
 MOTION 

TIME 2010/MAY/17
STATISTIC SUBMIT

EXIT

Set all the criteria you want to search, and click SUBMIT in STATISTIC to show the event statistics by
DAY in LIST (default) or CHART.

 To check the statistics in the bar chart, click CHART.

 To switch to the MONTH or HOUR view, click DAY at the bottom.

List View

IVS STATISTIC
LIST CHART 
HOUR COUNT
00:00 – 00:59 0
01:00 – 01:59 0
02:00 – 02:59 0
03:00 – 03:59 0
04:00 – 04:59 0
05:00 – 05:59 10
06:00 – 06:59 0
07:00 – 07:59 0
08:00 – 08:59 5
09:00 – 09:59 0 
2010/MAY/17 BACKUP DAY EXIT

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 MAIN MENU

Chart View

IVS STATISTIC
LIST CHART 

30

24

18
COUNT

12

0
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3
4
5
6
7
8
9

HOUR 
2010/MAY/17 BACKUP DAY EXIT

6.4.10 NOTIFY
You can configure this DVR to send notifications for certain events to mobile devices with our mobile app,
EagleEyes, installed, or to the specified E-mail address(es) or FTP site.

PUSH VIDEO

Note: This function is for selected models only.

Before using this function, make sure:

 An external alarm is connected to the alarm-in port on the rear panel.
 You have an iOS or Android mobile phone or tablet.
 You have subscribed the mobile network service from your mobile service provider.
 The mobile app, EagleEyes, is installed in your mobile device. For details, please refer to “7.2 Mobile Devices” at page 62.
 You have configured EagleEyes to access this DVR, and Guard is enabled. For details, please refer to “APPENDIX 3 SET PUSH
VIDEO” at page 72.

You’ll get an active event notification with video telling you the occurrence of alarm event(s).

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL FTP

DETECTION RESET ALL GUARD CONNECTION SUBMIT
ALERT GUARD TRIGGER BY ALARM IN 1 
NETWORK CH01 ALARM OFF / INTERNAL ALARM  CH1
DISPLAY CH02 ALARM OFF  CH2
RECORD CH03 ALARM N.O.  office
DEVICES CH04 ALARM OFF  CH4
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

1) RESET ALL GUARD CONNECTION

When there’re more than 2 users who have the authority to enable Push Video on their mobile devices and
configure its related settings, it might be confusing to know whose command is working. In this case, use this
function could force the camera to discard all Push Video setup and reconfigure it.

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 MAIN MENU

2) GUARD TRIGGER BY
Specify which alarm device (alarm-in) should be used when GUARD is enabled from your iOS or Android
mobile device.

3) ALARM TYPE
Select the external alarm type to ALARM NO., ALARM N.C. and INTERNAL ALARM.

4) CH01 ~ 04
Enter the text you want to see when your iOS or Android mobile device receives Push Video. The default
text is the channel number.

PUSH STATUS
Before using this function, make sure:
 You have an iOS or Android mobile phone or tablet.
 You have subscribed the mobile network service from your mobile service provider.
 The mobile app, EagleEyes, is installed in your mobile device. For details, please refer to “7.2 Mobile Devices” at page 62.
 You have configured EagleEyes to access this DVR, and Guard is enabled. For details, please refer to “APPENDIX 3 SET PUSH
VIDEO” at page 72.

You’ll get a text message telling you the occurrence of selected system event(s).

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL FTP

DETECTION ACTION ON
ALERT EVENT  ALL
NETWORK  VIDEO LOSS
DISPLAY  HDD FULL
RECORD  POWER ON
DEVICES  HDD (CLEAR / NO HDD / OVER TEMPERATURE)
DCCS  NET LOGIN
IVS  KEY UNLOCK
NOTIFY  UPS
JOYSTICK  SYSTEM ABNORMAL

EXIT

Step1: Switch ACTION to ON.

Step2: Select the system event(s) you want to get notified via your mobile device.
Step3: Enable GUARD in EagleEyes on your mobile device, and try to trigger a system event to see if you’ll get
Push Status.

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 MAIN MENU

MESSAGE MAIL

Note: For E-mail notifications, make sure you have configured an E-mail account in NETWORK 
E-MAIL to send the notifications.

Enable this function in ACTION, select the event type(s) you want to send notifications in EVENT, and add the
E-mail address(es) to which you want to send notifications in RECEIVER.

You’ll get an E-mail telling you the occurrence of your selected event(s).

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL FTP

DETECTION ACTION ON
ALERT EVENT  ALL
NETWORK  VIDEO LOSS
DISPLAY  HDD FULL
RECORD  POWER ON
DEVICES  HDD (CLEAR / NO HDD / OVER TEMPERATURE)
DCCS  NET LOGIN
IVS  KEY UNLOCK
NOTIFY  NETWORK
JOYSTICK  UPS
 SYSTEM ABNORMAL

RECEIVER SETUP

EXIT

MAIL

Note: For E-mail notifications, make sure you have configured an E-mail account in NETWORK 
E-MAIL to send the notifications.

ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL FTP

DETECTION E-MAIL BY EVENT ON
ALERT E-MAIL BY GUARD ON
NETWORK RECEIVER SETUP
DISPLAY CONTENT TYPE AVI 
RECORD
DEVICES
DCCS
IVS
NOTIFY
JOYSTICK

EXIT

1) E-MAIL BY EVENT
Select to receive email notifications when any event occurs.
2) E-MAIL BY GUARD
Select to receive email notifications only when Push Video and Push Status events occur.
3) RECEIVER
Click “Setup” to enter the email address(es) of the person(s) to receive email notifications.
4) CONTENT TYPE
Select which type of notifications you want to receive: LINK, AVI or JPEG.
 For LINK, you’ll receive an html file. For details, please refer to the next section “How to check video footage by
LINK”.
 For AVI, you’ll receive a file of video footage in the “AVI” format.
 For JPEG, you’ll receive a snapshot in the “JPEG” format.
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 MAIN MENU

How to check video footage by “LINK”

Step1: Open the html file received.

Note: Please accept and install ActiveX control on your computer. It’s recommended to use Internet
Explorer to open the HTML file.

Step2: Enter the user name and password to log into this DVR, and select the channel you want.

Step3: Click Open to download the footage to your computer and play.

Note: The footage download and playback will be failed if either of your DVR and PC is not connected to
Internet.

FTP
ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL FTP

DETECTION UPLOAD BY EVENT ON
ALERT UPLOAD BY GUARD ON
NETWORK USER NAME office
DISPLAY PASSWORD 
RECORD SERVER 211.75.33.2144
DEVICES PORT 25
DCCS DIRECTORY video
IVS CONTENT TYPE AVI 
NOTIFY
JOYSTICK

EXIT

1) UPLOAD BY EVENT
Select to get event notifications uploaded when any event occurs.

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 MAIN MENU

2) UPLOAD BY GUARD
Select to get event notifications uploaded only when Push Video and Push Status events occur.

3) USER NAME / PASSWORD / SERVER / PORT / DIRECTORY

Enter the information needed for FTP uploading.

4) CONTENT TYPE
Select which type of notifications you want to receive: LINK, AVI or JPEG.
 For LINK, you’ll receive an html file. For details, please refer to the next section “How to check video footage by
LINK”.
 For AVI, you’ll receive a file of video footage in the “AVI” format.
 For JPEG, you’ll receive a snapshot in the “JPEG” format.

How to check video footage by “LINK”

Step1: Open the html file received.

Note: Please accept and install ActiveX control on your computer. It’s recommended to use Internet
Explorer to open the HTML file.

Step2: Enter the user name and password to log into this DVR, and select the channel you want.

Step3: Click “Open” to download the footage to your computer and play.

Note: The footage download and playback will be failed if either of your DVR and PC is not connected to
Internet.

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 MAIN MENU

6.4.11 JOYSTICK
In this menu, you can adjust the speed of pan / tilt movement of the speed dome camera or a motorized-pan
camera.

Note: To control the movement of the speed dome camera, you can choose from the PTZ control
panel and move on the screen (“5.3 PTZ Control” at page 18), or simply connect the compatible
joystick, AVX102, to the DVR.

ADVANCED CONFIG

100
CONNECTION MAX SPEED OF X AXIS
100
CAMERA MAX SPEED OF Y AXIS
DETECTION CURVE ORDER OF X AXIS 1
ALERT CURVE ORDER OF Y AXIS 1
NETWORK
DISPLAY
RECORD
NOTIFY
MULTICASTING
JOYSTICK

EXIT

6.5 SCHEDULE SETTING

6.5.1 RECORD / DETECTION / ALARM IN / ALARM OUT / PUSH VIDEO / BUZZER

Select the timer type you want to configure (RECORD / DETECTION / ALARM IN / ALARM OUT / PUSH
VIDEO / BUZZER), choose ON to enable the timer, and select the day and time for this function.

Note: Push Video is available for selected models only.

Note: The selected time bar is marked as blue.

SCHEDULE SETTING

RECORD RECORD TIMER ON

DETECTION 0 2 4 6 8 10 12 14 16 18 20 22 24
ALARM IN SUN
ALARM OUT MON
PUSH VIDEO TUE
BUZZER WED
REGULAR REPORT THU
AUTO BACKUP FRI
REGULAR REBOOT SAT

EXIT

X axis 0 ~ 24 hours. Each time bar is 30 minutes.

Y axis Monday ~ Sunday.

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 MAIN MENU

6.5.2 REGULAR REPORT

This function is used to send event reports to the specified E-mail address. Users could configure up to 5 profiles
to receive different reports about specific channels at different time.

Note: This function is available only when a hard disk is installed, and the DVR is connected to Internet.

SCHEDULE SETTING

RECORD PROFILE 1 
DETECTION ACTIVE ON
ALARM IN EXECUTION PERIOD MONTHLY 
ALARM OUT EXECUTION DAY OF MONTH 1
PUSH VIDEO EXECUTION HOUR 1 
BUZZER CHANNEL CH1 
REGULAR REPORT EVENT TYPE MOTION 
AUTO BACKUP E-MAIL SETUP
REGULAR REBOOT

EXIT

Step1: Select the profile you want to configure, and enable it.
Step2: Select the frequency to send reports in PERIOD: DAILY / MONTHLY / WEEKLY.
Step3: When MONTHLY or WEEKLY is selected, select which date or day from EXECUTION DAY OF
MONTH or EXECUTION DAY OF WEEK.
Step4: Then, select which time you want to receive reports, which channel(s) you want to see, and which event
type(s) you want to see (MANUAL / MOTION / ALARM / SYSTEM / TIMER / HUMAN
DETECTION / INFLOW / OUTFLOW / VIRTUAL FENCE / ONEWAY / SCENE CHANGE).
Step5: Configure the email address to receive reports.

Note: The sender E-mail should be configured in ADVANCED CONFIG  NETWORK  E-MAIL for this
function to work properly. For details, please refer to “E-MAIL” at page 39.

6.5.3 AUTO BACKUP

This function is used to schedule video backup regularly, uploading security footages to a FTP site (remotely) or
saving to an USB device connected to the DVR (locally).

You can configure up to 7 profiles and use one of them as your backup preference.

SCHEDULE SETTING

RECORD PROFILE 1 
DETECTION ACTIVE ON
ALARM IN FTP USER NAME Office
ALARM OUT FTP PASSWORD 
PUSH VIDEO FTP PORT 25
BUZZER FTP SERVER 211.75.33.2144
REGULAR REPORT FTP DIRECTORY Video
AUTO BACKUP METHOD FTP 
REGULAR REBOOT VIDEO ALL 
AUDIO 2 SELECTED 
VIDEO SOURCE RECORD STREAM 
EXECUTION PERIOD WEEKLY 
EXECUTION DAY OF WEEK MON 
EXECUTION HOUR 23 
BACKUP START DAY OF WEEK MON 
BACKUP START TIME 23:00
BACKUP END DAY OF WEEK MON 
BACKUP END TIME 23:00

EXIT

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 MAIN MENU

1) PROFILE
Select the profile you want to configure.

2) ACTIVE
Switch to ON to enable the selected profile.

3) FTP USER NAME / FTP PASSWORD / FTP PORT / FTP SERVER / FTP DIRECTORY
Enter all the information needed to access the FTP site you want if you want to upload those footages to an
FTP site.

4) METHOD
Choose where you to save those footages: FTP / USB DEVICE.

5) VIDEO / AUDIO
Select the video / audio channels you want to backup.

6) VIDEO SOURCE
Choose RECORD STREAM or SUB STREAM:
 RECORD STREAM: The video quality is good, but it also consumes much storage.
 SUB STREAM: It consumes less storage, but the video quality might be not satisfactory.

7) EXECUTION PERIOD
Select how often you want to backup footages: WEEKLY or DAILY.

8) EXECUTION DAY OF WEEK

This option is available only when WEEKLY is chosen. Select one day from MON ~ SUN.
For example, if you want to backup video data from Monday, 01:00am to Friday, 23:59pm on every Saturday,
09:00am, choose SAT here.

9) EXECUTION HOUR
Select an exact hour to start rebooting from 0 ~ 23.
For example, if you want to backup video data from Monday, 01:00am to Friday, 23:59pm on every Saturday,
09:00am, choose 9 here.

10) BACKUP START DAY OF WEEK

This option is available only when WEEKLY is chosen. Select one day from MON ~ SUN.
For example, if you want to backup video data from Monday, 01:00am to Friday, 23:59pm on every Saturday,
choose MON here.

11) BACKUP START TIME

Enter the start time for backup.
For example, if you want to backup video data from Monday, 01:00am to Friday, 23:59pm on every Saturday,
enter 01:00 here.

12) BACKUP END DAY OF WEEK

This option is available only when WEEKLY is chosen. Select one day from MON ~ SUN.
For example, if you want to backup video data from Monday, 01:00am to Friday, 23:59pm on every Saturday,
choose FRI here.

13) BACKUP END TIME

Enter the end time for backup.
For example, if you want to backup video data from Monday, 01:00am to Friday, 23:59pm on every Saturday,
enter 23:59 here.

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 MAIN MENU

6.5.4 REGULAR REBOOT

This function is used to schedule this device to reboot regularly to free some unused cache data and make the
system more reliable.

SCHEDULE SETTING

RECORD ACTIVE ON
DETECTION EXECUTION PERIOD MONTHLY 
ALARM IN EXECUTION DAY OF MONTH 1 
ALARM OUT EXECUTION HOUR 1 
PUSH VIDEO
BUZZER
REGULAR REPORT
AUTO BACKUP
REGULAR REBOOT

EXIT

2) ACTIVE
Switch to ON to enable this function.

3) EXECUTION PERIOD
Select how often you want to reboot the system: MONTHLY, WEEKLY or DAILY.

4) EXECUTION DAY OF MONTH / EXECUTION DAY OF WEEK

Depending on the option you selected in EXECUTION PERIOD:
 EXECUTION DAY OF MONTH shows when MONTHLY is selected. Select one day from 1 ~ 31 to reboot.
 EXECUTION DAY OF WEEK shows when WEEKLY is selected. Select one day from Monday ~ Sunday to
reboot.

5) EXECUTION HOUR
Select an exact hour to start rebooting from 0 ~ 23.

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 REMOTE OPERATION

7. REMOTE OPERATION

7.1 Web Browser

You can view the images or operate your DVR with a web browser, for example, Microsoft Internet Explorer.

Note: The supported PC operating systems are Windows 10, Windows 8, Windows 7, Windows Vista &
Windows XP.

Note: To use Mozilla Firefox or Google Chrome for remote access, please go to Apple’s official website
(http://www.apple.com) to download and install QuickTime first.

Note: The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.

Step 1: Key in the IP address used by this device in the URL address box, such as 60.121.46.236, and press
Enter. You will be prompted to enter the user name and password to access the device.
If the port number this device used is NOT 80, you need to key in the port number additionally. The
format is ipaddress:portnum.
For example, for the IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press Enter.

Step 2: Enter the user name and password, and click OK. You will see a similar screen as the following when the
login information is correct.

Note: The default user name and password for remote access are both admin.

Icon Description
Click to go to the live view of the DVR.
Click to go to the detailed DVR setting.
Click to enter the PTZ mode. This function is also used for our band’s HD CCTV motorized camera
series to adjust its focal length and focus remotely. For details, please refer to “7.1.2 PTZ Panel” at
page 61.

Video / Audio Control

Format H.264 / QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime installed in you
operation system first. When “QuickTime” is selected, you will be promoted to enter the user name
and password to access the server of the DVR.
Quality BEST / HIGH / NORMAL / BASIC
Select the image quality.

Sub Stream FRAME / CIF

Resolution Select the sub stream resolution (FRAME: 704*480 / CIF: 352*240) for live display.

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 REMOTE OPERATION

Icon Description
Audio Select the audio channel you want for listening to the live audio.
Note: Your camera must support audio recording, and connect to the video channel
which supports audio recording and the audio input of the DVR. For details,
please refer to “1.3 Rear Panel” at page 2.

means mute.
To disable the mute status, click this icon again and select the audio channel you want.
Priority* Quality / Frame rate
This function is used to choose the live display priority between Quality and Frame rate.
When “Quality” is chosen, the video quality goes up but the display will get lagged.
When “Frame rate” is chosen, the display is fluent but the video quality will go down.
Streaming This function shows only when a single channel is selected. Choose the stream resolution for live
display.
When Sub Steam is selected, the resolution will be the one selected in Sub Stream
Resolution; When Recording is selected, the resolution will be the one selected in “ ” ->
“DVR” -> “Record”. -> “Manual”.
Cache Time Select the cache time from 0 ~ 800ms.
The higher the value, the more time it’s going to be needed to wait for the image to show, but the
better the image quality will be.
Channel Control
Channel Selection
Click one of the numbers to switch to the channel you want to see in full screen.
(1 ~ 16 / 1 ~ 8 / 1 ~ 4)

/ Click to go to the previous / next channel, or change setting.

Click to take a snapshot of the current view, and save it to the specified path in your PC set in “ ”
 “General”.

Click to display each channel one by one, starting from CH1. When the last channel is
: displayed, it will start from CH1 again.
/

: To exit from this display mode, press any other channel display button.

Click to show 4-cut / 9-cut / 16-cut display.

/ /
Click to enable local desktop display remotely. An individual window will pop up to show the local
view. All operations available at the local side could be done independently and remotely in this
window.

Click to switch the display to full screen.

Event Search & Playback

Increase the speed for fast rewind. Click once to get 4X speed rewind and click twice to get 8X
speed, etc., and the maximum speed is 32X.
Increase the speed for fast forward. Click once to get 4X speed forward and click twice to get 8X
speed, etc., and the maximum speed is 32X.
Click to play the current video clip.
Click to pause the video playback.
Click to stop the video playback.
Click to play the video clip slowly, once to get 4X slower, twice get 8X slower.
Click to enter the record list and search and footage you need.
Click to enter the backup menu and copy the footage you need to your PC.

Note: To play the backup file (.avc), go to -> General -> Configure, and download the
player to install.

Alarm Out*
Channel Selection
Click one of the channel numbers to command the camera to trigger the alarm-out device you want.
(1 ~ 8 / 1 ~ 4)
IVS Panel*
This button is enabled only when the IVS mode is enabled. Click to show the detection line.
Click to enter the IVS statistics page. For details, please refer to “7.1.1 IVS Statistics” at page 60.
* For selected models only

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 REMOTE OPERATION

7.1.1 IVS Statistics

Note: This function is for selected models only.

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 REMOTE OPERATION

7.1.2 PTZ Panel

Note: This function is for selected models only.

Function Description
Click to enter the camera main menu. For details about each camera menu, please refer to its own
user manual.
/// Click the arrow keys ( /  /  / ) to more the camera lens up / down / left /right.
Select the channel which connects the PTZ camera or our brand’s HD CCTV motorized camera you
PTZ Channel
want to control.
Preset Click on the preset point numbering to which you want your camera to move.

/ Click to adjust the focus of the image.

/ Click to zoom in / out the image.

/ Click to zoom in on the image to the largest / zoom out on the image to its original size.
Click to start auto tracking when your speed dome camera supports this function.
Click to take a snapshot of the current view, and save it to the specified path in your PC set in
 General.

Click to activate the auto function. Before using it, you need to assign a specific function that will be
enabled when “ ” is clicked. For details, please refer to the user manual of your PTZ camera or
our brand’s HD CCTV motorized camera.

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 REMOTE OPERATION

7.2 Mobile Devices

Note: For more details about mobile surveillance via your mobile device, download the instructions of
EagleEyes installation and configuration from
www.surveillance-download.com/user/eagleeyes_quick.pdf.

EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It has several
advantages:
 It’s free (Except EagleEyes Plus for iPhone, EagleEyes Plus+ for Android, and EagleEyesHD Plus for iPad).
 It’s compatible with several popular mobile platforms, such as iOS and Android.

7.2.1 Prerequisites
Before installing EagleEyes to your mobile device for remote surveillance, make sure you have checked the
following:
 Your mobile platform is iOS or Android.
 Mobile Internet services are subscribed and available to use for your mobile device.
Note: You might be charged for Internet access via the wireless or 3G network. For the Internet access
rate details, please check with your local network operator or service provider.

 You have noted down the IP address, port number, user name and password used to access your network
camera from Internet.

7.2.2 Where to download

 For iOS users, please go to “App Store”, and search “EagleEyes” to download.
 For Android users, please go to “Play Store”, and search “EagleEyes” to download.

When the download is completed, EagleEyes will be installed automatically to the location where all applications
are saved in your phone by default, or where you specify.

7.2.3 Manual Setup

Note: To know how to configure by EaZy Networking, please refer to “APPENDIX 8 EAZY NETWORKING”
at page 80.

Step1: Open EagleEyes to go to the address book.

Step2: Then, click +, and select Manual to go to the setting page.

62
 REMOTE OPERATION

Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column,
and click Get Type to examine if the information you entered is correct. The device type will be detected
properly.

Step4: (Optional) Configure the settings in the OPTIONAL column as needed.

Step5: Click Save to return to the address book. Enable Guard to receive Push Video / Push Status.

Note: Push Video / Push Status is for selected models only. Before enabling Guard, please make sure if
your device supports this function.

Step6: Click on the item you just added in the address book to access and check the live view.

63
 APPENDIX 1 SPECIFICATIONS

APPENDIX 1 SPECIFICATIONS

 4CH Models

Model 1 Model 2
 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.264

Video Signal IP / TVI / Analog HD / 960H Analog HD / TVI / 960H
Video Input 4 quadbrid channels 4 tribrid channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 10/100 Base-T NO
Video Output BNC YES
VGA YES
HDMI YES
Video Resolution Analog Mode 1080P / 720P / QHD / 960H / Frame / Field / CIF
IP Mode Live & Playback:
1920 x 1080 / 1280 x 720 / 640 x 480 / 320 x 240
Record**: NO
2592 x 1944 / 2048 x 1536 / 1920 x 1080 /
1280 x 720/ 640 x 480 / 320 x 240
 Record & Backup
Max. Recording Rate Up to 120 IPS @ 1920 x 1080

Recording Mode Manual / Timer / Motion / Alarm / Remote

Pre-alarm Recording YES
Playback Channel 4CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 flash drive / Network
Regular Backup YES
 Audio
Audio Input 1 audio input
Audio Output 1 audio output (Mono)
 General
Hard Disk Storage 6TB SATA HDD x 2
SATA Interface YES
eSATA Interface
(For external disk array connection) YES NO

Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL

USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail Push Status / FTP / E-Mail
Picture Zoom 2X digital zoom
PTZ Control YES
Alarm I/O 4 inputs, 1 output NO
RS485 YES
IR Remote Control YES (IR receiver built-in)
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters

64
 APPENDIX 1 SPECIFICATIONS

Model 1 Model 2
 General
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) DC12V / 3A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)*** 345(W) × 58.8(H) × 223(D)

Net Weight (kg) 2.17 ---

 Network
Ethernet 10/100 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Internet Explorer, Google Chrome & Safari
CMS Lite: 24CH central management software for Windows OS
QuickTime: For both Windows and MAC operating systems
Max. online users 20
Web Transmitting Compression Format H.264
Network Live Audio YES
Remote Independent Operation YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video YES (4CH) NO
Push Status YES
 Others
EaZy Networking YES
IVA Support YES (4 channels in analog mode) NO
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Disk Array (AVX997 / AVX992) /
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102)
HDMI Matrix (HDM02) / USB Joystick (AVX102)

* The specifications are subject to change without notice.

** To see 5MP video playback, you need to backup the footage and play on PC.
*** Dimensional tolerance: ±5mm

65
 APPENDIX 1 SPECIFICATIONS

 8CH Model

Model 3 Model 4 Model 5 Model 6

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.264

Video Signal IP / TVI / Analog HD / 960H Analog HD / TVI / 960H
Video Input 8 quadbrid channels (IP / TVI / Analog HD /
8 tribrid channels
960H) + 1 IP channel
Video Input Analog Mode
Composite video signal 1 Vp-p 75Ω BNC
Interface
IP Mode Ethernet, 10/100 Base-T NO
Video Output BNC YES
YES
VGA YES
(up to 1080P resolution)
HDMI YES
YES
(up to 4K2K resolution)
Video Resolution Analog Mode 1080P / 720P / QHD / 960H / Frame / Field / CIF
IP Mode Live & Playback:
1920 x 1080 /
1280 x 720 /
2592 x 1944** / 640 x 480 / 320 x 240
2048 x 1536** /
1920 x 1080 / Record**: NO
1280 x 720 / 2592 x 1944 /
640 x 480 / 320 x 240 2048 x 1536 /
1920 x 1080 /
1280 x 720 /
640 x 480 / 320 x 240
 Record & Backup
Max. Recording Analog Mode Up to 240 IPS @ Up to 120 IPS @ 1920 x 1080 (8 channels)
Rate 1920 x 1080
(8 channels) Up to 240 IPS @ 1280 x 720 (8 channels)

IP Mode UP to 270 IPS @ 1920 x 1080 (9 channels) --

Recording Mode Manual / Timer / Motion / Alarm / Remote
Pre-alarm Recording YES
Playback Channel 9CH 8CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 flash drive / Network
Regular Backup YES
 Audio
Audio Input 4 audio inputs 1 audio input
Audio Output (Mono) 1 audio output 1 audio output
 General
Hard Disk Storage 6TB SATA HDD x 3 6TB SATA HDD x 2
SATA Interface YES
eSATA Interface YES NO
(For external disk array connection)
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail Push Status / FTP / E-Mail
Picture Zoom 2X digital zoom
PTZ Control YES

66
 APPENDIX 1 SPECIFICATIONS

Model 3 Model 4 Model 5 Model 6

 General
Alarm I/O 8 inputs, 1 output 4 inputs, 1 output 4 inputs
RS485 YES NO
IR Remote Control YES (IR receiver built-in)
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 characters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 19V / 3.42A 12V / 3A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
430(W) x 65(H) x
Dimensions (mm)*** 345(W) x 68.3(H) x 225(D)
338(D)
Net Weight (kg) -- 2.17 ---
 Network
Ethernet 10/100 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Internet Explorer, Google Chrome & Safari
CMS Lite: 24CH central management software for Windows OS
QuickTime: For both Windows and MAC operating systems
Max. online users 20
Web Transmitting Compression Format H.264
Network Live Audio YES
Remote Independent Operation YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video YES (4CH) NO
Push Status YES
 Others
EaZy Networking YES
IVA Support YES (4 channels in analog mode) NO
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Disk Array (AVX997 / AVX992) / HDMI Matrix
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102)
(HDM02) / USB Joystick (AVX102)

* The specifications are subject to change without notice.

** To see 5MP video playback, you need to backup the footage and play on PC.
*** Dimensional tolerance: ±5mm

67
 APPENDIX 1 SPECIFICATIONS

 16CH Model

Model 7 Model 8 Model 9

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.264

Video Signal IP / TVI / Analog HD / 960H Analog HD / TVI / 960H
Video Input 16 quadbrid channels
(IP / TVI / Analog HD / 960H),
16 tribrid channels
within which IP channels are up
to 9 channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p
Composite video signal 1 Vp-p 75Ω BNC
75Ω BNC
IP Mode Ethernet, 10/100 Base-T NO
Video Output BNC YES
VGA YES (up to 1080P resolution) YES
HDMI YES (up to 4K2K resolution) YES
Video Resolution Analog Mode 1080P / 720P / QHD / 960H / Frame / Field / CIF
IP Mode 2592 x 1944** / 2048 x 1536** /
1920 x 1080 / 1280 x 720/ NO
640 x 480 / 320 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 240 IPS @ 1920 x 1080 (16 channels)
Up to 480 IPS @ 1280 x 720 (16 channels)
IP Mode UP to 270 IPS @ 1920 x 1080
NO
(9 channels)
Recording Mode Manual / Timer / Motion / Alarm / Remote
Pre-alarm Recording YES
Playback Channel 16CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 flash drive / Network
Regular Backup YES
 Audio
Audio Input 4 audio inputs 1 audio input
Audio Output (Mono) 1 audio output 1 audio output
 General
Hard Disk Storage 6TB SATA HDD x 3
SATA Interface YES
eSATA Interface
(For external disk array connection) YES NO

Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL

USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection

Event Notification Push Video / Push Status / Push Status / FTP / E-Mail
FTP / E-Mail
Picture Zoom 2X digital zoom
PTZ Control YES
Alarm I/O 8 inputs, 1 output 4 inputs
RS485 YES NO
IR Remote Control YES (IR receiver built-in)
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege

68
 APPENDIX 1 SPECIFICATIONS

Model 7 Model 8 Model 9

 General
Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 19V / 3.42A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)*** 430(W) x 65(H) x 338(D)

 Network
Ethernet 10/100 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Internet Explorer, Google Chrome & Safari
CMS Lite: 24CH central management software for Windows OS
QuickTime: For both Windows and MAC operating systems
Max. online users 20
Web Transmitting Compression
H.264
Format
Network Live Audio YES
Remote Independent Operation YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video YES (4CH) NO
Push Status YES
 Others
EaZy Networking YES
YES
IVA Support NO
(4 channels in analog mode)
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Disk Array (AVX997 / AVX992) /
Optional Peripherals HDMI Matrix (HDM02) / HDMI Matrix (HDM02) / USB Joystick (AVX102)
USB Joystick (AVX102)

* The specifications are subject to change without notice.

** For 3MP / 5MP video recording, the local live display and playback only support sub stream display (D1 by default).
*** Dimensional tolerance: ±5mm

69
 APPENDIX 2 PUSH VIDEO CONFIGURATION

APPENDIX 2 PUSH VIDEO CONFIGURATION

Note: This function is for selected models only.

A2.1 Alarm Sensor Connection

Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the DVR rear panel. Alarm-in 1
corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
Note: The voltage restriction for alarm-in device connection is under DC24V 1A.

70
 APPENDIX 2 PUSH VIDEO CONFIGURATION

A2.2 Configuration
Before configuring Push Video, make sure:

1. The DVR system is set up as described in “2. CONNECTION AND SETUP” at page 4.
2. The DVR is connected to Internet.
3. You’ve installed the app, EagleEyes, on your iOS or Android mobile devices.
For details, please refer to “7.2 Mobile Devices” at page 62.

Step1: Right click to show the main menu.

Go to (ADVANCED CONFIG.)  NOTIFY. In PUSH VIDEO, select the alarm device you want, and
configure the alarm type. For details, please refer to “PUSH VIDEO” at page 49.
ADVANCED CONFIG

CANERA PUSH VIDEO PUSH STATUS MESSAGE MAIL MAIL FTP

DETECTION RESET ALL GUARD CONNECTION SUBMIT
ALERT ALARM TRIGGERED DEVICE ALARM IN 1 
NETWORK CH01 ALARM OFF / INTERNAL ALARM  CH1
DISPLAY CH02 ALARM OFF  CH2
RECORD CH03 ALARM N.O.  office
DCCS CH04 ALARM OFF  CH4
NOTIFY
JOYSTICK

EXIT

Step2: Open EagleEyes, and add this DVR to the EagleEyes address book.

Step3: Enable Push Video as described below, and try to trigger your sensor to see if you can receive Push Video
successfully.

71
 APPENDIX 3 SET PUSH VIDEO

APPENDIX 3 SET PUSH VIDEO

This DVR series supports instant event notifications to your iOS / Android mobile device with our self-developed
program, “EagleEyes”, installed. When a man is detected by an external alarm device, the DVR will immediately
receive alarm signals and send to your iOS / Android mobile device.
Note: iOS and Android are the trademarks or registered trademarks of their respective holders.

A3.1 Prerequisite
Before setting this function, make sure you have checked the following:
 You have an iOS or Android mobile device with our self-developed program, “EagleEyes”, installed. For details, please
refer to the previous chapter.
 An external alarm device is connected to the external I/O ports on the rear panel. Make sure a camera is also connected
to record for alarm occurrences. To know which video channel corresponds to which alarm pin, please refer to
“APPENDIX 2 PUSH VIDEO CONFIGURATION” at page 70.
 The event record function of your DVR is not disabled.
 The motion detection function of your DVR is not disabled.
 Your DVR is connected to Internet. For details, please refer to
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

72
 APPENDIX 3 SET PUSH VIDEO

A3.2 Enable Push Video

A3.2.1 From iOS Mobile Device (iPhone / iPad)

Step1: In the iPhone / iPad main menu, select Settings  Notifications. Select EagleEyes, and make sure
the notification is set to on.

Step2: Open EagleEyes, and switch Guard to ON. You’ll receive the message indicating that Push Video is on.
Step3: Return to the main page or standby page of iPhone / iPad. You’ll receive event notifications when there’s
an alarm event. Follow the on-screen instruction to immediately play the recorded clip.

73
 APPENDIX 3 SET PUSH VIDEO

A3.2.2 From Android Mobile Device

In the address book, switch Guard from OFF to ON.

74
 APPENDIX 4 COMPATIBLE USB FLASH DRIVE LIST

APPENDIX 4 COMPATIBLE USB FLASH DRIVE LIST

Please upgrade the firmware of the DVR to the latest version to ensure the accuracy of the following table. If the
USB flash drive is not supported by the DVR, you will see on the screen.

Note: Please use your PC to format the USB flash drive as “FAT32”.

Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set
the time & channel(s) you want, and start USB backup again.

MANUFACTURER MODEL CAPACITY

Transcend JFV35 4GB

JFV30 8GB

Kingston DataTraveler 1GB

PQI U172P 4GB

Apacer AH320 2GB

AH320A 8GB

AH220 1GB

AH320 4GB

A-data RB-18 1GB

Sandisk Cruzer Micro 2GB

Cruzer Micro 4GB

Cruzer4-pk 2GB

Netac U208 1GB

MSI F200 4GB

SONY Micro Vault Tiny 2GB 2GB

Micro Vault Tiny 4GB 4GB

Micro Vault Tiny 1GB

75
 APPENDIX 5 COMPATIBLE SATA HDD LIST

APPENDIX 5 COMPATIBLE SATA HDD LIST

Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.

Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.

Seagate*
MODEL CAPACITY MODEL CAPACITY
Pipeline HD
500GB ST3000VX004 3TB
ST3500312CSS
Pipeline HD
500GB ST3000VX005 3TB
ST500VT000
Pipeline HD
1TB ST3000VX006 3TB
ST1000VM002
Pipeline HD
1TB ST3000VX000 3TB
ST1000VM002
ST31000525SV 1TB ST4000VM000 4TB

ST31000340AS 1TB ST4000VX000 4TB

ST1000VX000 1TB ST4000VX002 4TB

ST1000VX002 1TB ST4000VX007 4TB

ST1000VX001 1TB ST6000VX0001 6TB**

ST1000VX005 1TB ST6000VX0011 6TB**

ST2000VX000 2TB ST6000NM0024 6TB**

ST2000DM001 2TB ST8000VX002 8TB**

ST2000VX004 2TB ST8000VX0022 8TB**

ST3000VM002 3TB ST100000VX0004 10TB**

WD
MODEL CAPACITY MODEL CAPACITY
WD10PURX 1TB WD30EFRX 3TB
WD20PURX 2TB WD40PURX 4TB
WD20EURS 2TB WD40EURX 4TB
WD20EURX 2TB WD60EURX 6TB**
WD20EFRX 2TB WD60PURX 6TB**
WD2002FAEX 2TB WD6001FFWX 6TB**
WD30PURX 3TB WD6001FSYZ 6TB**
WD30EURX 3TB

TOSHIBA
MODEL CAPACITY MODEL CAPACITY
DT01ACA050 500GB MD03ACA200V 2TB
DT01ABA050V 500GB DT01ABA300V 3TB
DT01ACA100 1TB DT01ACA300 3TB
DT01ABA100V 1TB MD03ACA300V 3TB
DT01ACA200 2TB MD03ACA400V 4TB
DT01ABA200V 2TB MD04ABA500V 5TB

* To know more details about SRS and its related support and service, please contact your local Seagate representative directly.
** Please be advised to pay attention to the heat dissipation of the hard disk which is over 4TB because it might generate much heat
during operation. It’s recommended that ambient temperature is not over 35°C.

76
 APPENDIX 6 MAIN MENU STRUCTURE

APPENDIX 6 MAIN MENU STRUCTURE

QUICK START GENERAL CHANNEL TITLE

EVENT STATUS
DATE DISPLAY
DCCS DISPLAY
MOUSE SENSITIVITY
AUDIO GAIN
RECORD CONFIG
TIME SETUP DATE
TIME
NTP SERVER
FORMAT
SYNC PERIOD
GMT
DAYLIGHT
EaZy
SYSTEM ACCOUNT
TOOLS LANGUAGE
UPGRADE
NETWORK UPGRADE
BACKUP CONFIG
RESTORE CONFIG
UPGRADE CAMERA PARAMETERS
UPGRADE CAMERA FIRMWARE
SYSTEM INFO BAUD RATE
HOST ID
R.E.T.R.
AUTO KEY LOCK(S)
CLEAR HDD
RESET DEFAULT
REMOTE CONTROL ID
DEVICE TITLE
SERIAL TYPE
VIDEO FORMAT
VERSION
ONLINE ANONYMOUS VIEWER LOGIN
LOGIN WITH CAPTCHA IMAGE
DROP ALL VIDEO CONNECTION
LOGIN FAILURE TIMES
LOCK TIME FOR LOGIN FAILURES
BACKUP DATA
BACKUP LOG
EVENT INFORMATION QUICK SEARCH
EVENT SEARCH
HDD INFO
EVENT LOG
ADVANCED CONFIG CAMERA INTERFACE
CAMERA TYPE* / CONNECTION*
BRIGHTNESS
CONTRAST
SATURATION
HUE
REC
TIME STAMP DISPLAY
CHANNEL TITLE
REC AUDIO
ALARM OUT DURATION (SECS)
77
 APPENDIX 6 MAIN MENU STRUCTURE

ADVANCED CONFIG DETECTION LS

SS
TS
MOTION
ALARM
AREA
PRIVACY MASK
INTERNAL ALARM*
CAMERA GUARD
ALERT EXT. ALERT
INT. BUZZER
KEY BUZZER
VLOSS BUZZER
MOTION BUZZER
ALARM BUZZER
HDD BUZZER
ALARM DURATION (SEC)
HDD FAILURE BUZZER
HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (°C)
HDD FAILURE BUZZER
NETWORK WAN
E-MAIL
DDNS
PROTOCOL
EaZy
DISPLAY FULL SCREEN DURATION
QUAD SCREEN DURATION*
HDD DISPLAY MODE
HDMI RESOLUTION
SPOT MONITOR
RECORD MANUAL RECORD
EVENT RECORD
TIMER RECORD
PRE-ALARM RECORD
OVERWRITE
KEEP DATA LIMIT (DAYS)
RECORD CONFIG
SUBSTREAM RESOLUTION
DEVICES*
DCCS
IVS*
NOTIFY PUSH VIDEO*
PUSH STATUS
MESSAGE MAIL
MAIL
FTP
JOYSTICK
SCHEDULE SETTING RECORD
DETECTION
ALARM IN*
ALARM OUT*
PUSH VIDEO*
BUZZER
REGULAR REPORT
AUTO BACKUP
REGULAR REBOOT
*For selected models only

78
 APPENDIX 7 DVR BATTERY REPLACEMENT

APPENDIX 7 DVR BATTERY REPLACEMENT

DVR time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded data,
and users may have problems in searching the event clip they want. To keep the DVR time from resetting, a
non-chargeable lithium battery, CR2032, is installed in the DVR.

However, the DVR time might still get reset when the DVR battery is low or even running out of power. If so, please
replace the DVR battery, CR2032, right away as instructed below.

 How to replace CR2032

Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately.
Please replace only with the same or equivalent type battery in case of danger.

Step1: Stop all DVR recording immediately to prevent the disorder of the recorded data. Then, back up the
recorded data if necessary.

Step2: Power off the DVR, and disconnect the DVR power.

Step3: Remove the DVR cover, and find the battery on the mainboard.

Step4: Push the release as indicated below to remove the battery.

Step5: Get a new battery with the side of “CR2032” facing up, and install it to the mainboard.

Step6: Replace the DVR cover and connect to power.

Step7: Set DVR date & time, and resume recording. For details, please refer to “6.1.2 TIME SETUP” at page 25,
and “6.4.6 RECORD” at page 42.

79
 APPENDIX 8 EAZY NETWORKING

APPENDIX 8 EAZY NETWORKING

EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by
plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime (in 64 kbps). Should
you feel the live view is not fluent enough and would like to speed it up, AVTECH provides several data plans for
you to subscribe. We've also offered 2GB data allowance as a gift on each device for you to experience. When
2GB is up, the network transmission speed will restore to what it should be.

In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex
environments such as the private IP-based network environment used by a large enterprise.

EaZy Networking could be configured via EagleEyes on an iOS / android device, or via Internet Explorer.

Before using this function, make sure:

 This DVR is connected to a switch or router, and the switch or router is ready for Internet connection.

 The network icon on the top right corner is , not .

 You have an iOS / Android mobile device with EagleEyes installed, or a PC / laptop with Internet Explorer
installed.

A8.1 Via EagleEyes on iOS / Android Device

A8.1.1 Setup

Step1: Right-click to show the main menu, and select “NETWORK”  “WAN”. Set "NETWORK TYPE” to “DHCP”,
and make sure the network icon on the top right corner is changed from to .

Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to
DHCP.

ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION NETWORK TYPE DHCP 
ALERT IP 192.168.001.010
NETWORK GATEWAY 192.168.001.254
DISPLAY NETMASK 255.255.255.000
RECORD PRIMARY DNS 8.8.8.8
DEVICES SECONDARY DNS 168.95.1.1
DCCS PORT 80
IVS CHECK INTERNET AVAILABILITY BY ADDRESS www.google.com
NOTIFY ENABLE UPNP OFF
JOYSTICK

EXIT MAC: 00:0E:53:EC:A7:B4

Step2: In the same menu, select “EaZy”. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
QUICK START

GENERAL ENABLE EAZY NETWORKING ON

TIME SETUP
DAYLIGHT
EaZy

EXIT

80
 APPENDIX 8 EAZY NETWORKING

Step3: Open EagleEyes on your mobile device, and select “…” on the top left corner in the address book. Then,

click “ ”.

Step4: Click “Login” in the section of “Cloud” and register an account for “Cloud Service”. If you’ve got an account,
please just log in.

Step5: Go back to the address book and click “+” to add a new device.
There are two methods to add new devices, “EaZy” and “Manual”.
Select “EaZy”, and choose the DVR icon to continue.

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Step6: Click “ ” in the section of “MAC address” to open the QR code scan page, and scan the QR code on the
DVR screen mentioned in Step2. The MAC address will be filled automatically.
Fill in the Captcha code manually, and click “Apply”.

Step7: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added
successfully to the address book as a cloud device.
At the same time, you’ll be prompted to confirm if you want to remove the default user name and password.
 When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
 When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.

Confirm if you want to keep the default account to continue, and return to the address book. You’ll see the
newly-added device in the address with a cloud icon on it.

Step8: Click the newly-added device and see if you could access successfully.

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A8.1.2 Checking Remaining Data Allowance

Step1: Log into the cloud service.
Step2: Select “Details” to go to account information, and select “Available Data Allowance”.

A8.1.3 Sharing Cloud Device Access to Other Account(s)

Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.

Step1: Log into the cloud service.

Step2: Select “Buddy” to go to the buddy sharing page. Then, choose the cloud device you want to share, and
switch from “OFF” to “Share”.

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Step3: Enter the cloud account or the E-mail registered by the account, and select “Add”.

Step4: Check again the account to which you want to share your cloud device, and select “Next” to confirm and
continue.

Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.

 Who should pay data allowance:

Who should pay

The order to consume data allowance
data allowance

The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner -> The
data allowance shared to other account(s) by the buddy

The additional data allowance of the buddy -> The data allowance shared with other account(s)
Buddy
by the buddy

Note: When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore
the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the
network settings by themselves.

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Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select “Share!” to confirm.

Step7: (Optional) Configure the data allowance shared to other accounts to use.

Step8: Return to the address book of EagleEyes. You’ll see the device being shared is marked with an icon of two
people.

A8.2 Via Internet Explorer on PC / Laptop

Note: EaZy Networking setup via a web browser is only available on Internet Explorer.

A8.2.1 Setup

Step1: Right-click to show the main menu, choose (ADVNACED CONFIG), select “NETWORK”  “WAN”.
Set "NETWORK TYPE” to “DHCP”, and make sure the network icon on the top right corner is changed
from to .

Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to
DHCP.

ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION NETWORK TYPE DHCP 
ALERT IP 192.168.001.010
NETWORK GATEWAY 192.168.001.254
DISPLAY NETMASK 255.255.255.000
RECORD PRIMARY DNS 8.8.8.8
DEVICES SECONDARY DNS 168.95.1.1
DCCS PORT 80
IVS CHECK INTERNET AVAILABILITY BY ADDRESS www.google.com
NOTIFY

EXIT MAC: 00:0E:53:EC:A7:B4

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Step2: In the same menu, select “EaZy”. Enable EaZy Networking, and write down the MAC address starting with
“000E53" under the QR code. You’ll need it later.
ADVANCED CONFIG

CAMERA WAN E-MAIL DDNS PROTOCOL EaZy

DETECTION ENABLE EAZY NETWORKING ON
ALERT
NETWORK
DISPLAY
RECORD
DEVICES
DCCS
IVS
NOTIFY

EXIT MAC: 00:0E:53:EC:A7:B4

ADVANCED CONFIG

GENERAL ENABLE EAZY NETWORKING ON

TIME SETUP
DAYLIGHT
EaZy

EXIT

Step3: Open Internet Explorer on a PC / laptop, and enter https://ez.eagleeyes.tw.

In the login page, register an account for “Cloud Service”. If you’ve got an account, please just log in.
Note: You PC must be connected to Internet.

Step4: For the first time to access this website, you’ll be prompted to install a plugin: EaZy Control. Please install
this plugin to ensure the service works properly.
Note: If you’re not prompted to install the plugin, please lower the security level of Internet Explorer,
and try to log into he cloud service again.

Step5: Click “+” to add a new device and you’ll be prompted to install a program, EaZy Wizard. Follow the
instructions to install this program.

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Step6: Enable EaZy Wizard, and click “Start” to go to the login page. Log into the cloud service.

Step7: Select the recorder picture, or choose “DVR / NVR” on the bottom right corner. Then, enter the MAC
address you wrote down in Step2, and the security code.
Click “Apply” to continue.

Step8: When your device is found, you’ll be directed to the next page to change the device title if you want.
Note: The device name changed here will be fixed and can’t be changed later.

Click “Apply” to continue. You’ll be prompted to confirm if you want to remove the default user name and
password.
 When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
 When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.

Confirm if you want to keep the default account, and click “Apply” to continue and return to the main page.

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Step9: You’ll see the newly-added device with a cloud icon on the main page. Click the device and see if you can
access the device successfully.

A8.2.2 Checking Remaining Data Allowance

Step1: Log into the cloud service.
Step2: Select “Account Information” on the top right corner to go to account information, and select “Available
Data Allowance”.

A8.2.3 Sharing Cloud Device Access to Other Account(s)

Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.

Step1: Log into the cloud service.

Step2: Select “Buddy Share” to go to the buddy sharing page. Then, choose the tag “Your own device(s)”, and
select “Share With Buddy”.

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Step3: Choose the cloud device you want to share, and click “Next” to enter the cloud account or the E-mail
registered by the account you want to share with. Then, select “Add”.

Step4: Check again the account to which you want to share your cloud device.
To add more accounts, select “Add”; to remove the existing account, select “Delete”; to continue buddy
setup, select “Next”.

Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.

 Who should pay data allowance:

Who should pay

The order to consume data allowance
data allowance

The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner -> The
data allowance shared to other account(s) by the buddy

The additional data allowance of the buddy -> The data allowance shared with other account(s)
Buddy
by the buddy

Note: When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore
the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the
network settings by themselves.

Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select “Share!” to continue.

Step7: (Optional) Configure the data allowance shared to other accounts to use.

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Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people.

A8.3 Cloud Icons

Device being shared to you Device shared to other

Device connection ok
and connection ok account and connection ok
Device shared to other
Device being shared to you
Device connection failed account and connection
and connection failed
failed

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