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I V R S D A Off D I L: Write Up On Ivrs - "Daffodil"

The document describes an Interactive Voice Response System called "DAFFODIL" that provides Indian Army officers access to information about their pay and allowances by phone. Officers can call toll-free numbers to login using their account number, date of birth, and password. The IVRS provides details about salary, adjustments, funds, claims, advances, last leave travel concession, and pension documents. It is bilingual in Hindi and English and aims to give officers prompt updates regarding their pay and financial entitlements.

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64 views

I V R S D A Off D I L: Write Up On Ivrs - "Daffodil"

The document describes an Interactive Voice Response System called "DAFFODIL" that provides Indian Army officers access to information about their pay and allowances by phone. Officers can call toll-free numbers to login using their account number, date of birth, and password. The IVRS provides details about salary, adjustments, funds, claims, advances, last leave travel concession, and pension documents. It is bilingual in Hindi and English and aims to give officers prompt updates regarding their pay and financial entitlements.

Uploaded by

Pcr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WRITE UP ON IVRS – “DAFFODIL”

Interactive Voice Response System (IVRS) DAFFODIL


“Defence Army Officers Dynamic Interactive Link” has been
developed for prompt and updated responses to various
queries regarding Pay & Allowances of Army Officers. Under
IVRS System the following facilities are being provided to Army
Officers.

i. IVRS will be bilingual i.e in Hindi & English.


ii. Officer will login through landline/mobile numbers.
iii. T-Pin will be generated to access the IVRS.

The following information can be accessed by the Army


Officers through IVRS.

i. Details about salary i.e. Basic Pay, DA, NPA/Technical


Allowance, Transport Allowance, Gross Pay,
remittance/closing balance.
ii. Adjustment of DO Part II orders.
iii. DSOP Fund details.
iv. Details of Ledger Wing claims (last three claims).
v. Details of Outstanding TA/DA advances.
vi. Details of last LTC claim.
vii. PAN No. whether received or not.
viii. Facility to register Mobile No. for SMS alerts.
ix. Information on Pension Documents.
Contact Nos.
1800 233 2593 (toll free)
020-26407000 (PRI)
MAIN MENU
 Language- i. Hindi & ii.
English
 CDA Account No. to be entered
 Date of Birth to be entered
 Last five digit of salary bank a/c
no. to be entered
 System will generate T-Pin
Officer has to enter T-Pin
NEXT MENU (Option 0 to 9)
Option 1 : For Salary
The following will be intimated
Basic Pay
Dearness Allowance
NPA
Technical Allowance
Transport Allowance
Gross Salary
Remittance/Closing Debit or Credit
Balance
Option 2 : For DO Part II Orders

Officer has to enter:


Four Digit DO Part II Order No.
Date as DDMMYYYY
The following will be intimated
DO Part II order received / Not received

Option 3 : For DSOP Fund


Officer has to enter 1:
For DSOP Fund balance
Officer has to enter 2:
For Rate of DSOP Fund Subscription
Officer has to enter 3:
For last DSOP Fund Withdrawal
Option 4: For Ledger Wing Claim
Details of Last three claims will be intimated
i.e. Type of claim and its status as under
Under Process OR
Passed for Amount…………. on …………..
(date) OR
Rejected

Option 5:For details of outstanding


TA/DA Advances
Advance of Rs……..…………………. Drawn on
……………….. (date) is outstanding
Option 6:For details of last LTC
Claim
LTC under TR 177 ………… (A/B/C) Amounting
Rs…………….. Credited on ………………. (Date)
OR
Rejected
Option 7 : For PAN No.
PAN NO. Available /
Not Available
Please forward the copy of PAN No. to
SAO, LWSS (Audit)
Option 8 : For registration of
Mobile No
Officer has to enter 1:
To register Mobile Number
Officer has to enter Mobile Number
Officer has to enter Date of Commission
On successful
System will read Mobile Number
Officer has to Press 1 for confirmation
Officer has to Press 2 to retry
Option 9 : For information on
Pension documents for
superannuating officers
Officer has to enter 1:
For Status of LPC-cum-Data Sheet
Forwarded to PCDA (P) Allahabad under
Batch No………….. Dated ……………….. /
Not forwarded
Officer has to enter 2:
To know the details of Pension
documents received
All documents received/not
received/………. Documents not received

Option 0 : TO GO BACK

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