MS 21

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MS-21

Management Programme

ASSIGNMENT
FIRST SEMESTER
(January to June)
2020

MS – 21: Social Processes and Behavioral Issues

School of Management Studies


INDIRA GANDHI NATIONAL OPEN UNIVERSITY
MAIDAN GARHI, NEW DELHI – 110 068
ASSIGNMENT
Course Code : MS - 21
Course Title : Social Processes and Behavioral Issues
Assignment Code : MS-21/TMA/SEM-I/2020
Coverage : All Blocks

Note: Attempt all the questions and submit this assignment to the coordinator of your study
center on or before 30th April, 2020.

1. Describe and discuss modern theories of leadership and their impact on organisations in
the present-day context. Cite examples.

2. Explain different Organisational Behaviour Models and how it helps the managers to
manage and control behaviours at work, with examples.

3. Discuss and describe the impact of personality traits on organisational behavior.

4. Briefly discuss the process of negotiation and the individual differences on the
effectiveness of negotiation, with examples.

5. Define and explain the concept of CSR and it’s importance. Discuss the benefits of CSR,
citing examples.

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