Question Bank

Sub. Code - BCA 603(N)

Sub. Name- E-Commerce
1-What is E-Commerce ?

2- What are the main types of E-Commerce ?

3- Write short notes on the following –

(i) E –Market (ii) E-Infrastructure

4-What are the advantages of E-Commerce ?

5-Difference between E-commerce and Traditional Commerce?

6-What are the advantages to the organization?

7-Explain the technical disadvantages of e-commerce?

8- Explain the advantages to society because of e-commerce?

9-Tell us which different sector e-commerce applications are available in the

market?

10-What are the short-comings of e-commerce?

11-How does e-commerce work?

12-Define Electronic Data Interchange.What are the components

of Electronic Data Interchange?

13-Explain how SSL protocol is used for secure transaction.Explain the

advantages of e-commerce.

14-What role does SCM play in Business to Business model .

15. Discuss e-governance.Explain the Business to Administration model.

16. Discuss in brief virtual auction.Explain the differences between virtual

auction and reverse auction.

17. What is Firewall?State the function of Firewall in e-commerce.

18. Explain the ways and means of protecting online website operations
from hackers.

19. Define digital cash or e-cash. Explain with example how an online
banking system works.

20. Explain In Brief B2b, B2c, C2b And C2c?

21. Explain The Term "web Hosting"?

22.Define Porter’s value chain model.

23. What Are The Possible Drawbacks Of Electronic Commerce?

24. How Does Web Marketing Create A More Personalized Approach Than
Radio Or Television Advertising?

25. What are the basic applications of Internet?

26- What is an EDI explain the advantages of EDI?

27-What are the different security methods for E-Commerce?

28-What is Automative Network Exchange ?

29-What is the difference between Internet,Intranet and Extranet ?

30-Explain the structure of Extranet .

31-What are the applications of Extranet ?

32-Define the business model of Extranet .

33-What is Secure Electronic Transaction ?

34-What are the protocols used in transaction ?

35- Define the term Secure Socket Layer .

36- What is procurement management ? Explain the e-procurement cycle .

37-Define Nuts and Bolts in B2B E commerce .

38- What is Electronic Payment System ? How many type of Electronic

Payment System ?Explain .

39-What is censorship ?

40- Explain Internet indecency and censorship.

41-Define the term Legal Incident .

42- What are public policy in E-Commerce ?

43- Define Intellectual Property Rights and also explain all the types of
Intellectual Property Rights .
44- Define the basic concept of Encryption policy.
45- What are the meaning of selling in web and chatting on web ? Explain .
46-Define Multimedia Delivery in E Commerce .
47-How to use client server model in E Commerce ?
48-What is Business Strategy in E Commerce ?
49- Define the role of software agents in B2B E Commerce .
50-Define the tools for internet security.
Multiple Choice Questions
1.Which of the following describes e-commerce?
a. Doing business electronically b. Doing business
c. Sale of goods d. All of the above
2.Which of the following is part of the four main types for e-commerce?
a. B2B b. B2C
c. C2B d. All of the above
3.Which segment do eBay, Amazon.com belong?
a. B2Bs b. B2Cs
c. C2Bs d. C2Cs
4.Which type of e-commerce focuses on consumers dealing with each other?
a. B2B b. B2C
c. C2B d. C2C
5.Which segment is eBay an example?
a. B2B b. C2B
c. C2C d. None of the above
6.Which type deals with auction? a. B2B b. B2C c. C2B d. C2C Answer: D
7.In which website Global Easy Buy is facilitated?
a. Ebay.com b. Amazon.com
c. Yepme.com d. None of these
8.The best products to sell in B2C e-commerce are:
a. Small products b. Digital products
c. Specialty products d. Fresh products
9.Which products are people most likely to be more uncomfortable buying on the
Internet?
a. Books b. Furniture
c. Movies d. All of the above
10. Which products are people most likely to be comfortable buying on the
Internet?
a. Books b. PCs
c. CDs d. All of the above
11. Digital products are best suited for B2C e-commerce because they:
a. Are commodity like products b. Can be mass-customized and
personalized
c. Can be delivered at the time of purchase d. All of the above
12. The solution for all business needs is
a. EDI b. ERP
c. SCM d. None of the above
13. All of the following are techniques B2C e-commerce companies use to attract
customers, except:
a. Registering with search engines b. Viral marketing
c. Online ads d. Virtual marketing
14. Which is a function of E-commerce
a. marketing b. advertising
c. warehousing d. all of the above
15. Which is not a function of E-commerce
a. marketing b. advertising
c. warehousing d. none of the above
16. Which term represents a count of the number of people who visit one site,
click on an ad, and are taken to the site of the advertiser?
a. Affiliate programs b. Click-through
c. Spam d. All of the above
17. What is the percentage of customers who visit a Web site and actually buy
something called?
a. Affiliate programs b. Click-through
c. Spam d. Conversion rate
18. What are materials used in production in a manufacturing company or are
placed on the shelf for sale in a retail environment?
a. Direct materials b. Indirect materials
c. EDI d. None of the above
19. What are materials that are necessary for running a modern corporation, but do
not relate to the company's primary business activities?
a. Direct materials b. Indirect materials
c. EDI d. None of the above
20. What are ballpoint pens purchased by a clothing company?
a. Direct materials b. Indirect materials
c. EDI d. None of the above
21. What is another name for?
a. Direct materials b. Indirect materials
c. EDI d. None of the above
22. What is the process in which a buyer posts its interest in buying a certain
quantity of items, and sellers compete for the business by submitting successively
lower bids until there is only one seller left? a. B2B marketplace
b. Intranet
c. Reverse auction d. Internet
23. What are plastic cards the size of a credit card that contains an embedded chip
on which digital information can be stored?
a. Customer relationship management systems cards b. E-government
identity cards
c. FEDI cards d. Smart cards
24. Most individuals are familiar with which form of e-commerce?
a. B2B b. B2C
c. C2B d. C2C
25. Which form of e-commerce currently accounts for about 97% of all e-
commerce revenues?
a. B2B b. B2C
c. C2B d. C2C
26. Which of the following are advantages normally associated with B2B e-
commerce?
a. Shorter cycle times b. Reduction in costs
c. Reaches wider audiences d. all of the above
27. If the threat of substitute products or services is low it is a(n):
a. Disadvantage to the supplier b. Advantage to the buyer
c. Advantage to the supplier d. None of the above
28. The threat of new entrants is high when it is:
a. Hard for customers to enter the market b. Hard for competitors to enter the
market
c. Easy for competitors to enter the market d. Easy for customers to enter the
market
29. If it is easy for competitors to enter the market, the threat of new entrants is
considered:
a. High b. Low
c. More d. Less
30. An industry is less attractive for suppliers when the rivalry among existing
competitors is:
a. High b. Low
c. More d. Less
31. Unique value auction is mainly applies to?
a. New products b. Second hand products
c. Engineering products d. None of the above
32. Paisapay is facilitated in
a. eBay.co.in b. amazon.com
c. flipkart.com d. none of the above
33. Which of the following is a useful security mechanism when considering
business strategy and IT? a. encryption b. decryption
c. firewall d. all the above
34. Which of the following is not related to security mechanism
a. encryption b. decryption
c. e-cash d. all the above
35. A product or service that customers have come to expect from an industry,
which must be offered by new entrants if they wish to compete and survive, is
known as a(n)?
a. Switching costs b. Loyalty programs
c. Entry barriers d. Affiliate programs
36. Which of the following statements accurately reflect the impact of technology?
a. Technology has caused buyer power to increase
b. Technology has lessened the entry barriers for many industries
c. Technology has increased the threat of substitute products and services
d. all of the above
37. A business cannot be all things to all people. Instead, a business must:
a. Identify target customers b. Identify the value of products/services as
perceived by customers c. all of the above d.
None of the above
38. How the transactions occur in e-commerce?
a. Using e-medias b. Using computers only
c. Using mobile phones only d. None of the above
39. Which type of products is lesser purchased using ecommerce?
a. automobiles b. books
c. softwares d. none
40. A business competing in a commodity like environment must focus on which
of the following?
a. Price b. Ease / speed of delivery
c. Ease of ordering d. all of the above
41. Which of the following refers to creating products tailored to individual
customers?
a. customization b. aggregation
c. Direct materials d. Reverse auction
42. Materials used in the normal operation of a business but not related to primary
business operations are called what?
a. Supplies b. Direct materials
c. Indirect materials d. Daily stuff
43. Amazon.com is well-known for which e-commerce marketing technique?
a. Banner ads b. Pop-up ads
c. Affiliate programs d. Viral marketing
44. What is the name given to an interactive business providing a centralized
market where many buyers and suppliers can come together for e-commerce or
commerce-related activities?
a. Direct marketplace b. B2B
c. B2C d. Electronic marketplace
45. Which form of e-marketplace brings together buyers and sellers from multiple
industries, often for MRO materials?
a. horizontal b. Vertical
c. Integrated d. Inclined
46. Which form of e-marketplace brings together buyers and sellers from the same
industry?
a. horizontal b. Vertical
c. Integrated d. Inclined
47. Which type of add appears on a web page?
a. pop-under ad b. Pop-up ad
c. Banner ad d. Discount ad
48. What type of ad appears on top of a web page?
a. pop-under ad b. pop-up ad
c. banner ad d. discount ad
49. What type of ad appears under a web page?
a. pop-under ad b. pop-up ad
c. banner ad d. discount ad
50. Which, if any, of the following types of ads are people most willing to
tolerate?
a. pop-under ad b. pop-up ad
c. banner ad d. none of the above
51. Which of the following is an Internet-based company that makes it easy for
one person to pay another over the Internet?
a. electronic check b. electronic bill presentment and
payment
c. conversion rates d. financial cybermediary
52. Which of the following is a method of transferring money from one person's
account to another?
a. electronic check b. credit card
c. e-transfer d. none of the above
53. An electronic check is one form of what?
a. e-commerce b. online banking
c. e-cash d. check
54. If you need to transfer money to another person via the internet, which of the
following methods could you use?
a. financial cybermediary b. electronic check
c. electronic bill presentment and payment d. all of the above
55. Which of the following permits the transmission of a bill, along with payment
of that bill, to be conducted over the Internet?
a. financial cybermediary b. electronic check
c. electronic bill presentment and payment d. all of the above
56. A combination of software and information designed to provide security and
information for payment is called a what?
a. digital wallet b. pop up ad
c. shopping cart d. encryption
57. What is the name for direct computer-to-computer transfer of transaction
information contained in standard business documents?
a. internet commerce b. e-commerce
c. transaction information transfer d. electronic data interchange
58. Which of the following is used in B2B to pay for purchases?
a. e-commerce b. financial electronic data interchange
c. electronic data exchange d. electronic checks
59. Public key encryption uses multiple keys. One key is used to encrypt data,
while another is used to decrypt data. The key used to encrypt data is called the
_____ key, while the key used to decrypt data is called the _____ key.
a. encryption, decryption b. private, public
c. encryption, public d. public, private A
D 60. Secure Sockets Layers does which of the following?
a. creates a secure, private connection to a web server b. encrypts
information
c. sends information over the internet d. all of the above
61. When a transaction is processed online, how can the merchant verify the
customer's identity?
a. use secure sockets layers b. use secure electronic transactions
c. use electronic data interchange d. use financial electronic data interchange
62. The practice of forging a return address on an e-mail so that the recipient is
fooled into revealing private information is termed?
a. hacking b. cracking
c. dumpster diving d. spoofing
63. What is a model of a proposed product, service, or system?
a. Prototyping b. Prototype
c. Proof-of-concept prototype d. Selling prototype
64. What is an internal organizational Internet that is guarded against outside
access by a special security feature called a firewall (which can be software,
hardware, or a combination of the two)?
a. Client/server network b. Intranet
c. Extranet d. Thin client
65. What is an intranet that is restricted to an organization and certain outsiders,
such as customers and suppliers?
a. Client/server network b. Intranet
c. Extranet d. Thin client
66. What is a detailed process for recovering information or an IT system in the
event of a catastrophic disaster such as a fire or flood?
a. Disaster recovery plan b. Hot site
c. Cold site d. Disaster recovery cost curve
67. What is a separate facility that does not have any computer equipment but is a
place where the knowledge workers can move after the disaster?
a. Disaster recovery plan b. Hot site
c. Cold site d. Disaster recovery cost curve
68. What is a separate and fully equipped facility where the company can move
immediately after the disaster and resume business?
a. Disaster recovery plan b. Hot site
c. Cold site d. Disaster recovery cost curve
69. What charts (1) the cost to your organization of the unavailability of
information and technology and (2) the cost to your organization of recovering
from a disaster over time?
a. Disaster recovery plan b. Hot site
c. Cold site d. Disaster recovery cost curve
70. Which factor determines when your IT system will be available for knowledge
workers to access?
a. Availability b. Accessibility
c. Reliability d. None of the above
71. Which factor determines who has the right to access different types of IT
systems and information? a. Availability b. Accessibility
c. Reliability d. Scalability
72. Which factor ensures your IT systems are functioning correctly and providing
accurate information?
a. Availability b. Accessibility
c. Reliability d. Scalability
73. Which factor represents how well your system can adapt to increased
demands?
a. Availability b. Accessibility
c. Reliability d. Scalability
74. Which factor represents a system's ability to change quickly?
a. Flexibility b. Performance
c. Capacity planning d. Benchmark
75. What is a set of conditions used to measure how well a product or system
functions?
a. Flexibility b. Performance
c. Capacity planning d. Benchmark
76. What determines the future IT infrastructure requirements for new equipment
and additional network capacity?
a. Flexibility b. Performance
c. Capacity planning d. Benchmark
77. What automates business processes?
a. Workflow b. ASP
c. Workflow system d. EIP
78. What defines all of the steps or business rules, from beginning to end, required
for a process to run correctly?
a. Workflow b. EIP
c. Workflow system d. SLA
79. What sends work assignments through an e-mail system?
a. Database-based enterprise information portal b. Messaging-based enterprise
information portal c. Database-based workflow system d.
Messaging-based workflow system
80. Which will not harm computer resources
a. firewall b. Virus
c. Trojan horse d. None of the above
81. Which is not a function of ERP?
a. Warehousing b. sales
c. scheduling d. None of the above
82. Which is a function of ERP?
a. Warehousing b. sales
c. scheduling d. all of the above
83. Which of the following is the primary characteristic of an intranet?
a. People outside the organization can access it b. People inside the
organization can't access it
c. People outside the organization can't access it d. None of the above
84. Which concept suggests that different applications and computer systems
should be able to communicate with one another?
a. Integration b. Web services
c. Scalability d. Interoperability
85. Which service encompasses all technologies used to transmit and process
information on an across a network?
a. Interoperability b. Scalability
c. Benchmarking d. Web services
86. Which process can prevent data from lose due to computer problems or human
errors?
a. backup b. recovery
c. benchmarking d. data cleansing
87. Which process is used to reinstall data from a copy when the original data has
been lost?
a. backup b. recovery
c. benchmarking d. data cleansing
88. What describes a process of continuously measuring results and comparing
those results to optimal performance so that actual performance may be improved?
a. Performance b. Capacity planning
c. Benchmarking d. Data cleansing
89. Who protects system from external threats? a. firewall b. EDI c. ERP d. Script
kiddies Answer: A
90. Who breaks into other people's computer systems and steals and destroys
information?
a. Hackers b. softwares
c. Hacktivists d. Script kiddies
91. What is software that comes hidden in free downloadable software and tracks
your online movements, mines the information stored on your computer, or uses
your computer's CPU and storage for some task you know nothing about?
a. Web log b. Clickstream
c. Anonymous Web browsing service d. None of the above
92. ERP stands for
a. Enterprise resolution planning b. Enterprise reverse planning
c. Enterprise resource planning d. None of the above
93. Which is not a component of ERP?
a. Legacy systems b. Bolt on applications
c. Operational database d. Cyber soft
94. Which is not a function of ERP?
a. Human resource management b. financial
c. warehousing d. None of the above
95. What is a type of virus that spreads itself, not just from file to file, but from
computer to computer via e-mail and other Internet traffic?
a. Computer virus b. Worm
c. Denial-of-service attack d. None of the above
96. What floods a Web site with so many requests for service that it slows down or
crashes?
a. Computer virus b. Worm
c. Denial-of-service attack d. None of the above
97. What harnesses far-flung computers together by way of the Internet or a
virtual private network to share CPU power, databases, and database storage?
a. Computer virus b. Worm
c. Denial-of-service attack d. None of the above
98. What consists of the identification of risks or threats, the implementation of
security measures, and the monitoring of those measures for effectiveness?
a. Risk management b. Risk assessment
c. Security d. None of the above
99. What is the process of evaluating IT assets, their importance to the
organization, and their susceptibility to threats, to measure the risk exposure of
these assets?
a. Risk management b. Risk assessment
c. Security d. None of the above
100. What is the process of making a copy of the information stored on a
computer?
a. Backup b. Anti-virus
c. Firewall d. Biometrics