The Central Consumer Protection Authority is being established under the Consumer Protection Act of 2019 to protect consumer rights and crack down on unfair trade practices. It will be headquartered in Delhi and have regional offices in other parts of India. The Authority can investigate complaints, recall dangerous products, impose penalties up to Rs. 10 lakh for misleading ads, and ban repeat offenders from endorsements for up to 3 years.
The Central Consumer Protection Authority is being established under the Consumer Protection Act of 2019 to protect consumer rights and crack down on unfair trade practices. It will be headquartered in Delhi and have regional offices in other parts of India. The Authority can investigate complaints, recall dangerous products, impose penalties up to Rs. 10 lakh for misleading ads, and ban repeat offenders from endorsements for up to 3 years.
The Central Consumer Protection Authority is being established under the Consumer Protection Act of 2019 to protect consumer rights and crack down on unfair trade practices. It will be headquartered in Delhi and have regional offices in other parts of India. The Authority can investigate complaints, recall dangerous products, impose penalties up to Rs. 10 lakh for misleading ads, and ban repeat offenders from endorsements for up to 3 years.
The Central Consumer Protection Authority is being established under the Consumer Protection Act of 2019 to protect consumer rights and crack down on unfair trade practices. It will be headquartered in Delhi and have regional offices in other parts of India. The Authority can investigate complaints, recall dangerous products, impose penalties up to Rs. 10 lakh for misleading ads, and ban repeat offenders from endorsements for up to 3 years.
The government is all set to establish a Central Consumer Protection
Authority. What? The authority is being constituted under Section 10(1) of The Consumer Protection Act, 2019. Aim: To protect the rights of the consumer by cracking down on unfair trade practices, and false and misleading advertisements that are detrimental to the interests of the public and consumers It will be headquartered in the National Capital Region of Delhi but the central government may set up regional offices in other parts of the country.
Powers and Functions: Inquire or investigate into matters relating to
violations of consumer rights or unfair trade practices suo motu, or on a complaint received, or on a direction from the central government.
Recall goods or withdrawal of services that are “dangerous, hazardous
or unsafe. Pass an order to refund the prices of goods or services so recalled to purchasers of such goods or services; discontinuation of practices which are unfair and prejudicial to consumer’s interest”. Impose a penalty of up to Rs 10 lakh, with imprisonment up to two years, on the manufacturer or endorser of false and misleading advertisements.
The penalty may go up to Rs 50 lakh, with imprisonment up to five years,
for every subsequent offence committed by the same manufacturer or endorser.
Ban the endorser of a false or misleading advertisement from making
endorsement of any products or services in the future, for a period that may extend to one year.
The ban may extend up to three years in every subsequent violation of the Act.
Complaints of violation of consumer rights or unfair trade practices can be
filed before the District Consumer Disputes Redressal Commission, State Consumer Disputes Redressal Commission, and the National Consumer Disputes Redressal Commission.