Assistant Sales Manager

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JOB DESCRIPTION

SCRIPTION

JOB DESCRIPTION

Assistant Sales Manager – CORP


JOB TITLE :

DEPARTMENT : Sales & Marketing

GRADE / LEVEL : Assistant Department Head ( B )

REPORTS TO : Assistant Director of Sales

RESPONSIBLE FOR :

SUBSTITUTES BY
SCOPE : The incumbent in the position is responsible for managing the
CORP Market, which includes developing new business,
negotiating contracts and maintaining good relations with actual
clients in order to meet and exceed the targets set for the CORP
Market.

 Maintains good relations and solicits daily room night


DUTIES/ : production of groups and conference business from the
RESPONSIBILITIE existing CORP accounts in order to meet sales targets.
S  Organizes VIP’s arrivals, welcomes and provides them
with assistance during their stay upon needs according to
the Kempinski standards and in order to meet guest
satisfaction.
 Plans sales activities by identifying potential customers,
organizing sales calls and sales blitz to develop new
business.
 Negotiates new contracts and renewals in order to meet
sales targets.
 Coordinates with Front Office, Banqueting and Food &
Beverage Department all specific guest requirements
from CORP Markets.
 Prepares a monthly sales activities report on the CORP
Market, including companies and tour & travel agents.
 Achieve monthly budget goals and new business targets.
 Set up and maintain good working relationship with all
other areas of the hotel’s operations, such as Front Office,
Food and Beverage, Accounting, Reservations etc.
 Follow-up with clients before, during and after the
function/event/stay to ensure repeat business.
 Handle complaints and pass to Assistant Director of Sales.
 Follow-up leads provided by Global Sales Offices.
 Research and present lost business reports at the Monthly
Sales Meetings.
 Provide Assistant Director of Sales with weekly sales
report.
 Attend various trade shows, functions as when required.
 Maintain familiarity with analyze the competition from

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other hotels which will be designated.
 Contribute to overall market plan.
 Participate in training programs.
 Performs all duties and responsibilities in a timely and
efficient manner in accordance with established company
policies and procedures to achieve overall objectives of
this position.
 To understand and strictly adhere to the Rules &
Regulations established in the Employees Handbook and
the Hotel’s policy on Fire, Hygiene, Health & Safety.
 To ensure that all potential and real hazards are reported
and rectified immediately.
 To understand and strictly adhere to the Hotel’s Employee
rules & regulations.
 To report for duty punctually wearing the correct uniform
and name tag at all times.
 Performs any other duties as assigned to him/her by
management.

JOB PROFILE :

 EDUCATION : High School Diploma, Hotel Apprenticeship, Higher College


Education

1. EXPERIENCE : 2 years experience in a Sales position, preferably from an


international 5 star hotel

 COMPETENCI :
ES
 Negotiation Skills
TECHNICAL :  Selling Skills
COMPETENCIES

 INDIVIDUAL  Integrity
CHARACTERISTIC :  Patient & friendly
S

OTHER SKILLS :  Fluency in English


(LANGUAGE,  Proficiency in Microsoft Office software: Word, Excel
COMPUTERS,…)  Knowledge of Fidelio/Opera

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The content of this job description will be reviewed on a regular basis to incorporate
any new responsibilities which reflect the hotel business requirements.

CHECK

NAME DATE

POSITION

SIGNATURE

REVISED
EFFECTIVE DATE

APPROVAL

NAME DATE

POSITION

SIGNATURE

EFFECTIVE DATE

I understand and agree to the duties and responsibilities as outlined in this job
description.
Employee Signature

NAME DATE

POSITION

SIGNATURE

EFFECTIVE DATE

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