MAXPRO ® NVR Software Getting Started Guide

Document 800-10581V5 – Rev A – 08/2016

Metadata and Database Backup
Honeywell recommends that you set up regularly scheduled Metadata and Database backups. For detailed information,
refer to the Metadata and Database backup section of the MAXPRO NVR Installation and Configuration Guide.

Introduction
Welcome to your new Honeywell MAXPRO® NVR. This guide describes the MAXPRO® NVR Software product and
explains how to install the MAXPRO NVR - Full Installation (Recording Engine and Local Monitoring Client) on a system that
is designated as the server. Before installing your software, please read this guide carefully. For detailed installation steps,
Product Registration and Licensing
refer to the MAXPRO NVR Installation and Configuration Guide.
The MAXPRO NVR Software license has a 60-day activation period. Honeywell recommends that you register the product
as soon as possible after installing it. For details on licensing your product, please refer to the Order Information Letter and
the Detailed Process for Licensing MAXPRO® NVR enclosed with your software.

Overview
Honeywell’s MAXPRO NVR Software is a flexible, scalable, and open IP video surveillance system. Supporting Honeywell's
high definition (HD) cameras and broad integration with third party IP cameras and encoders, the MAXPRO NVR family is a Honeywell Confidential
& Proprietary
Honeywell IP Camera Configuration
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powerful HD IP recording and security monitoring system for a variety of applications. MAXPRO NVR Software ensures Co pyrig h t 2013
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MAXPRO ® VIEWER

Using the MAXPRO NVR Wizard (3 Clicks* to Live Video)

Multi-site Viewing Software

flexibility for end-user IT departments when choosing NVR hardware for deploying a recording solution but end users will
find it as easy as a DVR to configure and operate.
Note The setup wizard starts automatically but may take two minutes to initiate.
MAXPRO NVR Software is an open platform that supports broad third party device integrations with support for PSIA and
ONVIF Profile S, real-time streaming protocol (RTSP) standard, and native device integrations. MAXPRO NVR provides easy- 1. The CONFIGURATION dialog appears. When the network is ready (network
to-use desktop clients, Web Client, and mobile apps. icon in Windows tray), click to accept the default settings and
proceed to CAMERA DISCOVERY.
To modify the settings for your unique system requirements, follow the
Minimum Hardware and Operating System Requirements table below. After initial setup, you can do this in the MAXPRO NVR client.

Install the Honeywell MAXPRO NVR Software on a system that is designated as the server and meets the minimum Field Description
requirements. Video Format NTSC, PAL

Note For detailed minimum NVR server and client-only workstation specifications, refer to the MAXPRO NVR Software data Enable Continuous Start recording as soon as the camera is added in
sheet on the Honeywell website. Recording MAXPRO NVR.

Dynamic IP NVR synchronizes any change in a device’s IP address.

The minimum operating system requirement is Windows 7 Professional 32-bit/64-bit, Windows 8.1, Windows 10, Windows Synchronization
2008 Server R2 SP1, or Windows Server 2012 R2.
Reset values Proceed to Auto Add Discovered Any newly connected device is automatically added to
without saving CAMERA Camera the Devices list.
changes. DISCOVERY. Choose Camera Choose your camera network.
Network

Software Installation Auto IP Assignment Assigns a valid static IP address to the camera. Use only
Honeywell Confidential
& Proprietary
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if you do not have a DHCP server and you want to assign
an IP address in your computer network range.
Ho neywell Int e rn at io nal Inc.
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MAXPRO ® VIEWER

Recommended Partition Arrangement for NVR Server Honeywell recommends you create a separate partition of 50 GB
Multi-site Viewing Software

or more for Metadata storage, preferably on the non-OS hard drive in the NVR Server system. During the software install, Filter Discovered Filter the discovered cameras based on the camera
select a Metadata storage path to the Metadata partition just created (for example, M:\). Cameras model and/or IP range.

Preparation Close all other applications that might be open on your computer. Disable the following: 2. The CAMERA DISCOVERY window appears.

• Windows updates Each newly connected camera is identified and an IP address is assigned
to the camera by the Wizard, after which the camera reboots. It may take a
• Scheduled Windows defragmentation few minutes before cameras are discovered and added. You will see a
• Volume Shadow Copy Discovery in progress… indicator as well as a pop-up message on the
lower right of your monitor. Click .
• Any antivirus software that might be running

Note You must have Windows Administrator privilege to install the software.
This procedure assumes this is a first time MAXPRO NVR Software installation.
1. Insert the MAXPRO DVD into the DVD-ROM drive. If Setup does not run
automatically, browse to the setup folder on the DVD and double-click
Setup.exe.
MAXPRO-NVR

2. The Welcome screen appears. Except where indicated below, click

Return to Click only after all
Next after each screen to accept the defaults and proceed through the
CONFIGURATION connected
InstallShield Wizard. page. cameras are
3. On the Validation of User Credentials screen, select the appropriate discovered and
computer name in the Domain Name/Host Name field. In the User added.
Name and Password fields, type the Windows Administrator user name
and password that were previously configured.
4. On the Installation Type screen, select the Full Installation radio button
to install the NVR Server which includes all the MAXPRO NVR
components. 3. The INSTALLATION window appears. Click to start the MAXPRO
The Client Installation option installs only the MAXPRO NVR client NVR application. Proceed to Live View.
components. It must be selected while installing MAXPRO NVR software Only Honeywell IP cameras and HVE encoders (except Honeywell
on client-only workstations. Performance Series and New equIP® Series IP cameras) are discovered
5. On the Database Server Login screen, click Next to accept the defaults. and added in the MAXPRO NVR Wizard.

If you are installing MAXPRO NVR on a new computer that does not have
Microsoft® SQL Server 2012 Express previously installed, you are
prompted to install it. Click Yes to proceed and follow the on-screen
instructions to finish installing SQL Server 2012 Express.

6. On the Choose Recording Drives screen, all the drives available are
listed. Select the check box corresponding to the drives for which you
want to use as video storage drives and click Next.

CAUTION It is recommended that you do NOT choose

the operating system drive as a video storage drive. Selecting
an operating system drive for video storage can lead to system * 3 clicks for specific models with default settings and in a local area network.
instability and crash.

7. Select the languages in which you want to install MAXPRO NVR and then
click Next.
8. The Installation Summary screen appears. The approximate time for
installing the prerequisites and MAXPRO NVR products displays. If you
want to change any settings, click Back, else click Next.
9. When the InstallShield Wizard Complete screen appears, click Finish.
10. At the prompt, click OK to reboot the computer to have your settings
take effect.
After the installation is complete, a MAXPRO NVR icon displays on
the desktop.

Proceed to Product Registration and Licensing.

Document 800-10581V5 – Rev A –08/2016

2 | MAXPRO® NVR Software Getting Started Guide

WATCH Live View WATCH MAXPRO NVR Web Client

1. Please wait while the system logs you on automatically as a Windows Logged-In
To access the Web Client, click on the MAXPRO NVR Web Client shortcut icon on the NVR desktop. Ignore the self signed
User.
certificate warning and click to proceed. Login to the Web Client with default Username: admin and Password: trinity.
2. MAXPRO NVR launches and the Viewer tab displays (see below). To view video
from cameras, double-click MAXPRO NVR in the Devices list to display video
from all discovered cameras in the Viewer. You can also highlight and drag each
camera into a panel.
3. To view video from cameras, double-click MAXPRO NVR in the Devices list to
display video from all discovered cameras in the Viewer. You can also highlight
More Information
and drag each camera into a panel.
MAXPRO NVR Third Party Devices
Please refer to the appropriate user guide A comprehensive list of all the third party devices
located on the software/documentation DVD or supported by MAXPRO NVR is available on the
on the Honeywell product web site at product compatibility page:
List of Honeywell IP devices www.honeywell.com/security. www.security.honeywell.com/hota/compatibility/
and analog cameras
connected to and discovered index.html.
The MAXPRO NVR Operator’s Guide provides
by MAXPRO NVR.
detailed information on:
• Monitoring a remote site from the desktop
Devices tab: currently active.
Alarms tab: acknowledge and client.
clear alarms. • Using the multi-function Web Client, as well
as other advanced features.
• Connecting to a MAXPRO NVR from an
Apple® or Android™ mobile device.
• Remote live video viewing, searching for
recorded video, taking snapshots for
forensic purposes, and other daily tasks.
The MAXPRO NVR Installation and
Configuration Guide provides detailed
information on:
• Setting up the hardware for MAXPRO video
management system server and client
computer.
• Installing the software in a MAXPRO NVR
Time jump control to server and client computer.
Change Play in Play Select date and time
playing speed reverse Pause forward quickly locate video to start recording • Configuring the MAXPRO NVR to perform
Timeline video surveillance.
• Adding and configuring third party
cameras.
• Configuring system settings and
Images/Clips: select User currently logged on Number of alarms detected schedules.
images and clips to
view.
• Performing user administration.
Double-click or drag the
clip to a Viewer panel to
view.
To export a clip for
forensics, click the
arrow
to switch to Full Timeline
mode, then click the
Clip Export icon.

Third Party Device Configuration

1. On the Configurator tab, click the

1. Camera tab.
2. Click (Auto Discovery) to
4. automatically discover the connected IP
cameras in the subnet.
3. Click (Manual Add) to
manually add the IP device to the Camera
list. Enter the device’s IP address into the
field and ensure that the user name and
password listed for the new camera
match the user name and password of
that camera.
4. To change the default parameters of a
camera, select it and then click at the
beginning of the camera line to open the
camera advanced settings pane where
3. 5. you can modify the settings as required.
2.
5. Click Save for your new settings to take
effect.

Additional Configuration

Use the Search tab to search for recorded video (clips) or events.

Use the Configurator tab to configure video

devices and set up your MAXPRO NVR system.

Configurator tab sub-tabs:

System: System information, event recording,
email, archival schedule, holiday/exceptions
for schedules.
Disk: Configure and monitor video storage
hard drives.
Camera: Discover and add network cameras,
live camera configuration, recording, video
motion detection.
Schedule: Set recording schedules
configuration.
I/O: Configure input and output for each
camera.
Sequence: Select a sequence of cameras for
live video.
User: Set user access and permission levels.

© 2016 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written
permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume www.honeywell.com/security
+1 800 323 4576 (North America only)
responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.
https://honeywellsystems.com/ss/techsupp/index.html
Revisions or new editions to this publication may be issued to incorporate such changes. For patent information, see
www.honeywell.com/patents. Document 800-10581V5 – Rev A – 08/2016