ii

PUBLIC SPACES AND SOCIAL URBAN INTERACTION

A CASE STUDY IN JOHOR BAHRU, MALAYSIA

ELHAM RAHELY NAMIN

A thesis submitted in fulfillment of the

requirements for the award of the degree of
Master of Science (Urban Design)

FACULTY OF BUILT ENVIRONMENT

UNIVERSITY TEKNOLOGY MALAYSIA

JANUARY 2013
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DEDICATION

To my father, mother, sisters and brother for their enormous

financial and emotional supports

Dr.Sharifah
who always give me supports and encouragements,

All my fellow friends.

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ACKNOWLEDGEMENT

IN THE NAME OF ALLAH, MOST GRACIOUS, MOST COMPASSIONATE

I would like to acknowledge my advisors, Dr. Sharifah Salwa Syed Mahdzar, for her
astute and expert editing. I would like to express gratitude for their patience, generosity and
collaboration.

“Wise father, mother, sweet sister and brother”

Thank you for your perpetual encouragement and support. Your unwavering love that
have shaped my mind and opened the doors of opportunity leading me to become the person I
am today.

I would like to thank all of the individuals who have helped me during my thesis study.
 vi

ABSTRACT

The different usage of public places in urban areas is the focus of this study. It
concentrates on the use of public places in Wong Ah Fook located in Johor Bahro city centre.
The study is going to examine the way that different people utilize public places and to examine
how social interactions vary by age, gender or place. Moreover, this study investigates on the
physical qualities of public places in the case study. The consideration of findings is on their
relation of policies due contested and shared places, safety and security, interactional
relationships, and the managing of public places. Regarding the aim of this study, two methods
approaches which consist of questionnaire and observation approaches is undertaken. Therefore,
eight types of existing public places that considered representative of the public places of the
case study as whole is carried out. In addition, due data analysis, this study investigates on SPSS
software and snapshots about public activities on study area for analyzing the data of
questionnaire and observation respectively. As result, most well-known and active public places
from the most to least are identified. Moreover, lack of facilities and elements due decreasing
interactional tasks and factors which encourage people visiting each chosen public places are
revealed. In addition, the duration of visiting public places and the favorable times for users to
visit public places are investigated.
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ABSTRAK

Penggunaan yang berbeza di tempat-tempat awam (public places) di kawasan bandar adalah
fokus kajian ini. Kajian dijalankan mengenai penggunaan tempat-tempat awam di Jalan Wong
Ah Fook yang terletak di pusat bandar Johor Bahru. Kajian ini akan meneliti cara-cara manusia
yang berbeza-beza menggunakan tempat-tempat awam dan juga memeriksa bagaimana interaksi
sosial diantara mereka berbeza mengikut umur, jantina atau tempat. Selain itu, kajian ini dibuat
ke atas sifat-sifat fizikal tempat-tempat awam kajian kes. Hasil kajian akhir akan ditumpukan
berdasarkan hubungan diantara keselamatan, interaksi sesama manusia, dan pengurusan tempat-
tempat awam. Kajian ini menjalankan dua kaedah pendekatan yang terdiri daripada soal selidik
dan pemerhatian pendekatan. Oleh itu, lapan jenis tempat-tempat awam yang sedia ada dijadikan
kajian kes bagi keseluruhan projek ini. Di samping itu, analisis data, kajian ini menggunakan
perisian SPSS dan gambar-gambar mengenai aktiviti awam di kawasan kajian digunakan untuk
analisa bersama data soal selidik dan pemerhatian lapangan. Hasilnya, tempat-tempat awam aktif
yang paling baik dan dari yang paling kurang baik dikenal pasti. Selain itu, kekurangan
kemudahan dan unsur-unsur yang disebabkan mengurangkan interaksi dan faktor-faktor yang
menggalakkan orang melawat setiap tempat awam yang dipilih akan dirumuskan. Di samping
itu, frekuensi penggunaan dan ketentuan masa yang baik bagi lawatan ke tempat-tempat awam
oleh pengguna juga diambilkira didalam kajian ini.
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TABLE OF CONTENTS

CHAPTER TITLE PAGE

DECLARATION ii
DEDICATION iii
ACKNOWLEDGEMENTS iv
ABSTRACT vii
ABSTRAK viii
TABLE OF CONTENTS viii
LIST OF TABLES viii
LIST OF FIGURES viii
LIST OF APPENDICES viii

1 INTRODUCTION

1.1 Introduction 1
1.2 Background of the study 1
1.3 Problem statement 4
1.4 Aim of the study 4
1.5 Research Questions 5
1.6 Objectives of the Study Area 5
1.7 Scope of the Study 5
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1.8 Research Methodology 6

1.8.1 Research Instrument 8
1.8.2 Data analysis 8
1.9 Significant of the Study 9
1.10 Structure Of Report 9
1.10.1 Chapter One: Introduction 9
1.10.2 Chapter Two: Literature Review 9
1.10.3 Chapter Three: Case Study 10
1.10.4 Chapter Four: research methodology 10
1.10.5 Chapter Five: Analysis, Findings and Discussion 10
1.10.6 Chapter six: Conclusion and Recommendation 10

2 LITERATURE REVIEW

2.1 Introduction 11
2.2 Definition of Urban Areas 12
2.2.1 The “Ecological Footprint” of Urban Centers 12
2.3 The Definition and aspect of the City 13
2.4 The Walk-Able City 13
2.5 The Safe Walk-Able Place 14
2.6 Relationship between the Built Environment and Social Interaction 15
2.7 Public Space 18
2.7.1 Open Public Spaces 19
2.7.2 Public Space as Place 19
2.7.3 The Significance of Public Place 20
2.7.4 Traditional Usage of Public Space 22
2.7.5 Open Space and Users’ Experience 22
2.8 Successful Public Spaces 23
2.9 Public Space’s Activities 24
2.9.1 The relation of Human Activities and Public Space 24
2.9.2 Public Space Activity 25
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2.9.3 Social Activities 27

2.9.4 Optional Activities (Urban Recreation) 27
2.9.5 Necessary Activities 27
2.9.6 Outdoor Activities and the Quality of Outdoor Spaces 28
2.9.7 Living and Lasting Livable Places 28
2.10 Character 29
2.10.1 Cultural-Based Informal Street Activities 29
2.10.2 Social-Based Informal Street Activities 30
2.10.3 Classification of Street Activities 31
2.11 Important Factors and Design Ideas 32
2.11.1 Physical Permeability in Public Space 33
2.11.2 Natural Street Elements as Place 33
2.11.3 Theory of Affordances 34
2.11.4 Conditional Affordances 38
`2.12 Conclusion 40

3 RESEARCH METHODOLOGY

3.1 Introduction 41
3.2 Study Area 41
3.3 Methodological Approaches 42
3.4 The Scope of Research 43
3.5 The Research Process 44
3.6 Choice of Methodology 46
3.6.1 Review of Methodology from Previous Research 46
3.6.2 The Methods of the Study 47
2.6.3 Data Collection 47
3.6.3.1 Participants 47
3.6.3.2 Data Collection Methods 48
3.6.3.3 Questionnaire 48
3.6.3.4 Onsite Observation 49
3.6.3.5 Data Analysis 50
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3.6.3.6 Content analysis 50

3.6.3.7 Secondary Data 51
3.6.3.8 Library Research 51
3.6.3.9 Instruments 52
2.10 Summary 53

4 CASE STUDY

4.1 Introduction 54
4.2 Johor Bahru City Center 54
4.3 Historical Background 56
4.3.1 An Overview Wong Ah Fook Business Man 58
4.3.2 An Overview on History of Jalan Wong Ah Fook 59
4.3.2.1 Existing Condition of Jalan Wong Ah Fook 62
4.3.3 Socio-Political Mix, Community Structure and Public Order 64
4.4 Historical Elements at Study Area 65
4.4.1 Shop Houses 65
4.4.2 Mosques 66
4.4.3 Temple 67
4.4.3.1 Mariamman Temple 68
4.4.3.2 Chinese Temple 68
4.4.4 Bukit Timbalan 69
4.5 Building Use in Study Area 70
4.5.1 Building Height and Skyline 71
4.6 Public Spaces 72
4.7 Conclusion 74

5 ANALYSIS, FINDINGS AND DISCUSSION

5.1 Introduction 75
5.2 Analysis 76
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5.2.1 Gender 78
5.2.2 Age 78
5.2.3 Educational Background 80
5.2.4 Summary 81
5.3 The respondents’ familiarity with public places located at 81
Jalan Wong Ah Fook
5.4 The respondents’ usage of public places 83
5.5 The important activities in Jalan Wong Ah Fook’ public places 85
5.6 Time frequency and favorable time for visiting public places 94
5.7 Social and physical qualities in public places 101
5.8 Respondents opinion due interactional tasks in public places 103
5.9 Lack of facilities in public places 105
5.10 Lack of social and physical factors in public places 107
5.11 Significant frequencies of factors in public place 109
5.12 Conclusion 110

6 CONCLUSIONS AND RECOMMENDATIONS

6.1 Introduction 112

6.2 Research Agenda 113
6.3 Summary of the Research Findings 113
6.3.1 Demographic method results 113
6.4 Conclusion 120
6.5 Recommendation 121
123

REFERENCES

APPENDIX A
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LIST OF TABLES

TABLE NO. TITLE PAGE

4.1 Development of Johor Bahru City Centre through the

history from 1919 to the present. 57
5.1 male and female categorises 77

5.2 Different age categorises 79

5.3 Different education categorises 80

5.4 Amount of users’ familiarity with public places 82

5.5 Amount of participants’ usage of public places 84

5.6 Spending time in public places 90

5.7 Meeting friends in public places 91
5.8 Shopping in public places 92

5.9 Eating food in public places 93

5.10 Time frequency of using public places 95

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5.11 Active public places based on their visiting time frequencies

and how it is measured 97

5.12 Active public places based on their visiting time frequencies 97

5.13 Favorable time for using public places 100

5.14 Existing social and physical qualities in public places 102

5.15 Respondents opinion due interactional tasks in public places 104

5.16 Lack of facilities in public places 106

5.17 Lack of factors in public places 108

5.18 Significant frequencies of factors in public place 109

6.1 Public Bank Building variables 114

6.2 city square variables 115

6.3 Sungai Segget river variables 116

6.4 shop houses areas variables 116

6.5 Masjid India variables 117
6.6 Hindu Temple variables 118
6.7 Chinese Temple variables 118
6.8 Sultan Ibrahim Building variables 119
6.9 Sidewalk between Buildings to Street Curb variables 120
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LIST OF FIGURES

FIGURE NO. TITLE PAGE

3.1 Data Collection Procedure 45

4.1 Johor Bahru City Centre 56

4.2 Boundary Study Area 56

4.3 Cross section in the heritage area that’s located between

the seas 58

4.4 Wong Ah Fook Business Man 59

4.5 settlement on the Sundai adjacent to Wong Ah Fook (1930) 60

4.6 Wong Ah Fook (1997) 60

4.7 The Sungai Segget River adjacent to Wong Ah Fook Street

which has covered 61

4.8 Entrance of Jalan Wong Ah Fook 62

4.9 Menara Public Bank Building in Johor Bahru 62

4.10 City Square in Johor Bahru (tallest building) 62

4.11 The typical buildings beside Jalan Wong Ah Fook City

Centre 63

4.12 The Sungai Segget River before covering in the left side
and after covering in right side. 63
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4.13 The wide side walk between building edges to the street curb,
it built on S.S. River 63

4.14 Masjid India 67

4.15 Hindu Temple 68

4.16 Chinese Temple 69

4.17 Sultan Ibrahim Building (Bukit Timbalan) 70

4.18 Building Use in study area 71

4.19 Building height in study area 72

.
5.1 male and female categorises 78

5.2 Different age categorises 79

5.3 Different education categorises 80

5.4 Amount of users’ familiarity with public places 83

5.5 Amount of participants’ usage of public places 85

5.6 Amount of activities in public place 94

5.8 Time frequency of using public places 96

5.9 Active public places based on their visiting time frequencies 98

5.10 Favorable time for using public places 101

5.11 Existing social and physical qualities in public places 103

5.12 Respondents opinion due interactional tasks in public places 104

5.13 Lack of facilities in public places 106

5.14 Lack of factors in public places 108

5.15 Significant frequencies of factors in public place 110

 1

Chapter1

Introduction

1.1 Introduction

The importance of public spaces as a significant part of the cities‟ elements in

Malaysia would be the focus of this study and the evaluation of factors related to
human activities in the public spaces is the main concern of it. These factors are
considered based on their nature, location, participants and scenario of human
activities such as their occurrences regarding to time, day, and in the weekends.

1.2 background of the study

Nowadays according to the report of the Jamejam newspaper (2010), open spaces
are places where old adults frequently spend their free time. This is while there is the
presence of many children and youths in such places that plays games or simply
lingers there. The presence of people in the place is a good opportunity for casual
interaction among them which will lead to mutual benefits for both generations.

In addition, the activities in public spaces with many characteristics and aspects
that occur in such places are desirable and that could be the place for people to meet
 2

and enjoy themselves. Creating those activities in the public spaces can provide an
environment for users to contribute as self activity or third party activity (those
activities that do not belong or is not initiated by person). For example, places that
users can have social and commercial activity streets such as meeting are a
significant part of everyday life. People rely on them for such daily activities such as
traveling, shopping and interaction with friends and relatives.

Besides, Layne (2009) states that well designed urban public outdoor places can
be valuable in providing safe and healing environments for social interactive
activities between people. Forming the core of social life and community wellbeing,
public open spaces can provide a wealth of new and challenging venues for
improving interpersonal relationships between different age groups.

Furthermore, pedestrian traffic and activities is the key to create lively and safe
public space. There are six types of traffic when arrival to the public spaces in
different contribution happens: by bus, people arrive on foot, by train or tram, by car
or on bicycle. Therefore, everyone is a pedestrian who is leaving his or her
transport‟s mode behind and enter to the public space experiencing the surroundings
at eye level. In addition, cycling, walking and limited vehicular traffic concern as
good type of traffic in the public space. Moreover, the distribution of public spaces‟
traffic depends of the quality of them. Therefore, the public spaces with dominated
vehicular traffic are not lively and cannot be exciting for users. Thus, people
excitement for walking in public spaces and attractive activities will be the result of
good quality of public spaces for pedestrians. The characteristic of the public spaces
with the high quality is always demonstrated by the daily businesses or users who
interrupting their walk that enables them to enjoy the city, rest, and have
communication with others. According to Rouledge, 2009, Good condition for
walking and for life on foot, along with a possibility for staying for pauses and
experiences are the key to attractive and lively public spaces.

Now the questions are whether the public open spaces, specifically in this
research, are good venues for casual interactions between people there? What could
be the probable reasons of public spaces‟ failure or success in promoting and
encouraging or declining and discouraging the interaction among users? Dose built
environment play a role on the interaction?
 3

Questions about the probable role of the built environment on peoples‟ behavior
have been repeated several times by researchers in the field of built environment,
behavior and design. Yet there is not a clear answer to reject or accept the role of
built environment on people‟s behavior. Therefore in most cases, design or
environment and behavior research studies emerge from a question relating to the
physical environment and how people feel, see, understand, or interact with that
environment (Zeisel, 1981, cited in Layne 2009).

Hence, it is investigated in this study how built environment affect or influence

interaction among users as well as similarities and differences between their
perceptions, preferences and needs of public open spaces to find their interactive
needs and mutual preferred urban spaces.

This is also worthy of note that there is limited knowledge about the probable
role of the built environment in supporting interaction in developing countries. In an
effort to fill this gap, this study investigates users perception and preferences of open
spaces which support their social needs simultaneously in the developing city of
Johor Bahru located in Malaysia.

On the other hand, the public space must be attractive and it can be designed to
meet the different needs of different gropes. In this case, Routledge, 2009 argued that
if the public spaces are very attractive one can, on a day with nice weather, expect
the grope of public space visitors to make up the majority of people in the public
space.

Moreover, Neil, 2002, highlighted that Public place can have many forms and
functions, and can be categorized into a hierarchy of open space including
(neighborhood), district, regional and icon open spaces. Within the suburban setting,
open space is often found in the form of local or neighborhood parks that provide for
regular local use with infrastructure such as children‟s plat equipment, informal ball
kicking space and public tables and benches.

The best public spaces are often having node of activity complemented by areas
for rest and people watching. The case study for this project will be on the public
spaces in Jalan Wong Ah Fook. With some seating allow for natural surveillance and
create environment one that a person can enjoy. There is some informal activity
 4

along these spaces specially in Jalan Wong Ah Fook and Jalan Ungku Puan make the
area vibrant during day time and allow for natural surveillance and increase the
feeling of safety and security. The area also has some open spaces usually used as car
park, have potential to add extra informal activity in these area especially in Jalan
Wong Ah Fook (Abeeb, 2009).

The reasons for users to hesitate for visiting places are as follow:

1. Places will lose their interesting by taking the simple activities such as eating,
walking and eating to the public buildings, parks and restaurants.
2. The inappropriate facilities for disable users such as people with wheelchair
reduce the quality of public spaces.
3. Lack of sufficient protection from adverse weather effects such as lack of
proper drainage system or shades decrease the public spaces‟ quality.

1.3 problem statement

Public spaces should be designed in the way to reach human leisure with
comfortable sit-outs, shading and well-design walkways for pedestrians to provide an
attractive space and sense of invitation for users. Unfortunately, some public spaces
in Johor Bahru do not present a sense of inviting to attract people for sitting and rest
due to congestion even on the pedestrian walkways, lack of proper sit-outs, pollution
and absence of well-landscape open space and street lights. Thus, this study aimed
to figure out the reasons for inactivity of some streets and public spaces in Wong Ah
Fook to improve its quality by providing recommendations due public interaction
there.

1.4 Aim of the study

 5

The aim of this study is to provide an appropriate theory of public spaces in Johor
Bahro‟ city and provide recommendations to boost the public interaction there.

1.5 Research Questions

The main questions for this study are as follow:

1. What kind of activities of public spaces in Jalan Wang Ah Fook are the most
significant activities for users?
2. Which places of the case study are involved of those activities?
3. How is the quality of those public spaces consisting physical activities in the
case study?

1.6 Objectives of the Study Area

The objectives for this research are as follow:

1. To explore the significant places in the study area.
2. To investigate the places that public activities occur there.
3. To estimate the quality of public spaces in the case study.

1.7 Scope of the Study

This study will focus on the behavioral patter of users in the public spaces. In
addition, the main focus of the study is on the participants and their culture and their
schedule of the activities in study area.
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1.8 Research Methodology

This part explains the outline of the research methods and procedures for this
study. The research methodology helps to obtain information and appropriate
contents of every chapter. The research is dealing with the quality of activities and
users‟ interaction issues relating to the study area. Therefore, both quantitative and
qualitative methods are employed by using 50 participants as study subjects. The
research adopted three techniques to gather both qualitative and quantitative data:
[1]. Questionnaire survey, [2]. interview, [3]. Observation. Analysis of data will be
done using SPSS software and the qualitative analysis. An outline of the research
methodology is shown in figure 1.1
 7

Study topic
Public spaces and social urban interaction

Statement of problems
Issues

Scope of study
Goal and Objectives Setting the scope which emphasizes
Identification in solving the Issues the definition of public space

Stage 1

Literature review

 Definition of Public Place

 Public Space Activity
 Relationship between the Built Environment and Social Interaction
 Theory of Affordances

 Stage 2

Research Methodology
Stage 3

Case studies
 Johor Bahro, Malaysia

Stage 4

Data analysis, Findings and Discussion

 Finding and discussion

Stage 5

Recommendation and conclusion

Stage 6
Figure 1.1: Flowchart of Research Methodology
 8

1.8.1 Research Instrument

This research employs a combination questionnaire survey using, interview

and mapping data for this study will be collected through distribution of
questionnaires to the people who come to public space in this city every day or in the
weekend. The questionnaire will divide to three sections: the first section will be
background information such as the gender. The second and third section will be
based on the objectives of the study. On the other hand, the qualitative instrument
that utilized in this study is interview and observation. The rationale behind using
these two methods are first reason is to triangulate and confirm the data that will
obtain from the questionnaire. The second rational is to gain much information about
the activity of open spaces in the city and what is good activity for public space. In
terms of interview, a total of 10 participants will be selected randomly from the
sample size in order to attend the interview sessions. English language will be the
medium of interaction with the participants. However, the third instrument is the
observation. The researcher will observe the area of the study in order to gain more
information about the behaviors of the pedestrians in the study area and the activities
in the public space.

1.8.2 Data analysis

The analysis of the data will be mainly using quantitative analysis. The data
of this research entered by the computer by applying the statistical package for social
science (SPSS) software. The analysis of the data will be based on the descriptive
statistics, person correlation. In order to fulfill the objectives of the study all these
statistical items will be applied. The descriptive analysis will analyze the frequency
of the public space activity in the city and what is the role of activity of open space in
the city. A correlation analysis between the public space and informal activity, the
frequency and type of public spaces can be shown as human behavior in the study
area. The qualitative data that obtained from interview and the observation will be
analyzed manually and categorized based on the objectives of the study.
 9

1.9 Significant of the Study

The significant of this study is to understand which open spaces, and why, are
supportive of interactional studies among users, intend to inform urban designers and
educate public space program developers about urban open space considerations that
could help or hinder relationship development between the people. In addition, it
highlights guidelines and recommendations as well as suggesting developments
options, strategies and criterion for successful activities in open spaces located in
study area. This is carried out by analyzing problems and weaknesses of current
activities in the public space. At the same time, the study identifies improvement
factors that may influence the activity in the public space. These development
guidelines and recommendations will act as a tool in designing feature public space
for the environment and to improve the existing activity in the open space network to
suit the better needs for users.

1.10 Structure Of Report

1.10.1 Chapter One: Introduction

This chapter generally introduces the background of the study topic. It states
the problem and issues that lead to the study. This chapter also includes the scope of
the study, goal and objectives. An outline of the study and organization of study
methodology are also presented in this chapter.

1.10.2 Chapter Two: Literature Review

 10

Literature review will present the suitable study approaches and information.
It includes historic background, physical characteristic, guidelines for public spaces.

1.10.3 Chapter Three: research methodology

This chapter clarifies research method employed in doing this thesis that
includes data collection and analysis techniques.

1.10.4 Chapter Four: Case Study

This stage is an introduction to the case study, the existing public spaces in
Johor Bahro. This includes the historical development of the study area.

1.10.5 Chapter Five: Analysis, Findings and Discussion

This chapter analyzes the factors and reasons associated with existing
activities and the quality of public spaces in the study area.

1.10.6 Chapter six: Conclusion and Recommendation

This chapter is as final chapter that summarizes the main findings of the
research as well as highlights the contributions of this research. Finally, this chapter
also makes suggestions for further research into this area and general conclusion to
the research.
 121

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