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Criticism: Taylor's Principles of Management and

Taylor's four principles of scientific management aimed to increase efficiency by: 1) Using scientific methods to determine the most efficient way for workers to perform tasks; 2) Matching workers to jobs based on capability and providing training; 3) Monitoring performance and providing instructions to ensure efficient work methods; 4) Having managers focus on planning and training to allow efficient work. However, critics argue that Taylor's approach exploited workers, broke the unity of command principle, treated workers mechanically without considering human elements, separated planning from doing, focused too much on individual over group performance, and made incorrect assumptions about worker motivation. Its application is also narrow, only applying where performance can be measured quantitatively.

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85 views

Criticism: Taylor's Principles of Management and

Taylor's four principles of scientific management aimed to increase efficiency by: 1) Using scientific methods to determine the most efficient way for workers to perform tasks; 2) Matching workers to jobs based on capability and providing training; 3) Monitoring performance and providing instructions to ensure efficient work methods; 4) Having managers focus on planning and training to allow efficient work. However, critics argue that Taylor's approach exploited workers, broke the unity of command principle, treated workers mechanically without considering human elements, separated planning from doing, focused too much on individual over group performance, and made incorrect assumptions about worker motivation. Its application is also narrow, only applying where performance can be measured quantitatively.

Uploaded by

javeria
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Taylor’s principles of management and

criticism
Four Principles of Scientific Management
Taylor's four principles are as follows:

1. Replace working by "rule of thumb," or simple habit and common sense, and
instead use the scientific method to study work and determine the most efficient
way to perform specific tasks.
2. Rather than simply assign workers to just any job, match workers to their jobs
based on capability and motivation, and train them to work at maximum efficiency.
3. Monitor worker performance, and provide instructions and supervision to
ensure that they're using the most efficient ways of working.
4. Allocate the work between managers and workers so that the managers spend
their time planning and training, allowing the workers to perform their tasks
efficiently.

CRITICISM :
Taylor's Scientific Management is criticised on the following main grounds :-
1. Exploitation of Workers
Taylor's Scientific Management put unnecessary pressures on the employees to
perform the work faster. Importance was given to productivity and profitability.
This resulted in exploitation of the employees. Therefore, many employees joined
trade unions. This also resulted in mistrust between management and employees.
2. Problem of Unity of Command
Taylor used functional foremanship. So, the workers have to report to eight bosses.
This breaks the principle of unity of command, where the workers have to report to
only one boss. Lack of unity of command can create confusion and chaos in the
organisation.

Taylor's approach was a mechanical approach. He gave too much importance


to efficiency. He did not consider the human element. Taylor considered workers
as robots, which could speed up the work at any cost.
4. Problem of Separation of Planning from Doing
Taylor said to separate planning from doing. In reality, we cannot separate
planning from doing. The planners should also be engaged in doing, then only they
will be able to make realistic plans for the organisation.
5. Individualistic Approach
Taylor's scientific management gives too much importance to individual
performance and not to group performance. However, the success of an
organisation depends not only on individual performance of workers, but also on
group performance of workers.
6. Wrong Assumptions
Taylor assumed that workers are motivated only by financial gains. However, in
reality, workers are motivated not financial incentives but also by social needs and
personal egos.
7. Narrow Application
Taylor's scientific management has narrow application. It can be applied only
when the performance of the workers can be measured quantitatively. It can be
applied only for factories where the performance can be measured quantitatively. It
cannot be used in the service sector because in this sector the performance of a
person cannot be measured quantitatively.

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