Product Name(s) : Model Number(s) :: HP Laserjet Managed E50045 Series Firmware Readme

HP LASERJET MANAGED E50045 SERIES
Firmware Readme
Product Name(s): HP LaserJet Managed E50045dw

Model Number(s): 3GN19A
This document contains information for the firmware revision number:

Firmware Datecode: 20200807
Firmware Revision: 2411097_060487
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.1
Please note that this product will not

support FutureSmart 3 firmware.
FutureSmart 4 firmware provides a new
user interface experience to help
increase productivity with your HP
Enterprise device.
Starting from FutureSmart Bundle 4.8, the following products require a

“onetime” use utility to update the Model Identification prior to performing the
firmware upgrade. After the use of the utility, any future firmware upgrades can be
performed normally. More information on the procedure and utility can be found
here: LINK HERE
More information on FutureSmart 4 can be found in the FutureSmart Solution Brief found
here:
http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA6-9365ENW
Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware
Enhancements and Fixes provided with this firmware revision

Enhancements and Fixes provided with the previous revision(s)
Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web JetAdmin
FutureSmart Level Switching Procedures

-- Embedded Web Server (EWS)
-- Device Control Panel
-- Web JetAdmin
System Requirements
Technical Assistance
Customer Support
Internet
Additional Information
Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright
Description
This Readme file provides specific installation instructions and other information you
should know before you perform a firmware update for your HP LaserJet Series printer or
MFP. Installation instructions are provided for Single and Multiple Printer Updates.
This document provides specific update, installation and troubleshooting information. For
additional information on the device features, refer to the online user guide found on the
Windows Printing System Installer CD-ROM that came with your printer or at hp.com.
What is included in a Firmware bundle?

The HP LaserJet printer firmware update file available from the hp web site contains
firmware for the printer, embedded JetDirect (if applicable), HP paper handling
accessories used with the device in one convenient download file. When the Remote
Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine
and all connected accessories are upgraded.
Who needs this firmware?

Similar to HP providing improved software for your HP LaserJet Printer or MFP, HP
provides firmware updates for your printer periodically through its supported lifecycle. A
firmware update may be necessary if it is determined that you may benefit from the
resolution of any issue that is documented below. These updates are available on the HP
support web site.
Determining the current version level of your firmware
To determine the current level of firmware installed on the device:
Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Scroll down and select the Administration menu.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:

IMPORTANT NOTE:
This firmware file requires an interactive update method. You CANNOT update these
Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this
device.
Enhancements and Fixes provided with this Firmware

revision
The following new functionality or features are provided by this firmware release:

here: LINK HERE
For information on HP Security Bulletins addressed by firmware releases, please visit:

https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ The Embedded Web Server Security Log now provides access to device generated
Syslog event information. The log stores all generated syslog event messages to an
internal file that can be exported from the device EWS Security page.
➢ Added support for the HP Smartcard NIPRNet Solution for US Government to now
authenticate automatically using the Signature or PIV-Authentication certificate. The
preferred certificate for authentication is configured using the Prefer-GSC-IS over
PIV card setting.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Jobs may not get duplexed when media is loaded short edge feed in certain cases.
➢ The Date and Time stamp within the Service Event logs can be different compared
to the actual time, depending upon the time zone the printer is set to.
➢ The device status of "Printer is low on toner/ink" displays in the Window's printer
spooler when a long-life consumable, such as an image drum or fuser, is in a low
status.
➢ 49.4A.04 error may occur intermittently when printing from certain types of
customized applications.
➢ Some media type strings are displayed incorrectly in Japanese language.
➢ If an export file is created with the Import/Export feature where the "Local quota
and job accounting settings" is checked and the "Local Quota" setting in the
Embedded Web Server (EWS) is disabled (EWS > General > Quota Settings >
Local Quota) then the "Local Quota" setting in the EWS will no longer be
available in the EWS after the import.
➢ A device administrator may be unable to access secured Embedded Web Server
features when a third-party Authorization proxy is registered.
➢ Card Reader may fail after a power cycle and will require the device to be
registered again before it works.
➢ A 49.4A.04 error may occur when printing certain types of PostScript files.
➢ The Job Log does not display the full name of a Printed job.
➢ An intermittent 33.05.18 Security Alert may occur during a device power cycle.
➢ LDAP with secure connection fails on server with Channel Binding enabled.
➢ A corresponding Event Log entry is not created when a Syslog event message is
sent for a Potential Intrusion Detection event.
Embedded JetDirect:
➢ The device may become unresponsive in the morning or after long idle periods
which will require a power cycle.
➢ The Current Settings page when printed in the Polish language is using incorrect
structure and words.
➢ The connection screen in Polish language is not localized correctly.
➢ Web JetAdmin and HP Security Manager can't remediate SNMPv1/2 credentials
when WiFi Direct is enabled.
➢ The Remote Control Panel feature will not load properly when using a Remote
Embedded Web Server session over a Cloud Connected, Virtual JetAdvantage
Management Connector (VJAMc), device.
Current firmware revisions included in this firmware bundle:

DEVICE FIRMWARE REVISION
COMPONENT FIRMWARE VERSION
Embedded JetDirect: JSI24110014
DC Controller: 1.125
HP Fleet Release Designation Original Release FutureSmart 4.11.0.1
MD5 checksum for .bdl file 4944bf3350588b5d60fac8d9ebf37f23

revision

here: LINK HERE

ENHANCEMENT:
Base:
➢ No New Updates
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Several PrintMarkerStatus supply OIDs are missing after upgrade to FutureSmart

Firmware Bundle version 4.10.
➢ No New Updates
Embedded JetDirect:
➢ No New Updates

MD5 checksum for .bdl file 6a6cecd4e95bf5aebb4f37563685ab6e

revision
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.10

here: LINK HERE

ENHANCEMENT:
Base:
➢ Import and export functionally was extended to include more settings: Home
Screen, Job apps, Contacts, Accounts and permissions, Energy/sleep, Local quota
and Job accounting settings, and Manage trays settings.
➢ The default setting for “Allow firmware updates sent as print jobs (Port 9100)” has
changed to Disabled (previously Enabled).
Embedded JetDirect:
➢ Added the SLP keep alive setting to the Embedded Web Server's Networking
Settings menu.
FIXES:
Base:
➢ Unable to use an Alternate Login when Enable Pre Prompt Check is Enabled for the
Default Login Method.
➢ Monochrome print jobs may not be restricted properly based upon the available
quota credits when the Local Quota Service is enabled.
➢ JetAdvantage Link Apps are presented to the user in the incorrect language when
device language is set to Norwegian.
➢ Slower than expected print speeds may occur when printing PDF files at 1200dpi
with the HP Universal Printer Driver PostScript.
➢ A "LOCALIZATION ERROR" occurs after upgrading from FutureSmart 3 and
changing any setting within the Embedded Web Server's Copy/Print>Default Print
Options menu.
➢ The device status of "Printer is low on toner/ink" displays in the Window's printer
spooler when a long-life consumable, such as an image drum or fuser, is in a low
status.
➢ The Print List button to print a list of all the stored jobs in translated incorrectly in
German.
➢ No New Updates
Embedded JetDirect:
➢ A Back up and Restore will fail to complete successfully if an administrator first

accesses the HP Webservices Smart Cloud Tab within the Embedded Web Server.
➢ SNMPv3 fails to respond when the device is in a power save mode with certain
configuration options being set.

HP Fleet Release Designation Original Release FutureSmart 4.10
MD5 checksum for .bdl file f0a1d314cb39dd89a3bf2ab6bb2150a3
revision

here: LINK HERE
ENHANCEMENT:
Base:
➢ Added the ability to process Print, Copy, Scan and Stored jobs simultaneously
when Serverless Job Accounting is enabled.
➢ Added a "Grand Total" row on the Usage Page to sum up the Print, Copy and Fax
Equivalent Impressions for Letter/A4 pages.
➢ Job Accounting performance improvements have been made which modifies the
database to return the records in a "Last-In-First-Out" (LIFO) format.
➢ Added the ability to allow the printer to wake from sleep/standby mode when
swiping a digital badge on an attached security card reader.
➢ Added the ability to schedule a restart under the Embedded Web Server (EWS)
Troubleshooting menu to allow users to restart a device at a specific time and
frequency.
➢ No New Updates
Embedded JetDirect:
➢ Increased the number of allowable IPv4 addresses within the Access Control List
(ACL) to 20 entries.
FIXES:
Base:
➢ The Copy, Scan or Print functionality may still be accessible while a user is signing
out of the device.
➢ Certain PDF files may print slower than anticipated from the Apple Preview
application using the Apple Airprint driver in macOS 10.13 and macOS 10.14.
➢ A 49.DE.15 low memory error may occur due to a caching issue when logging In
and Out of some third party solutions.
➢ The Embedded Web Server (EWS) permissions are being grayed out when an
OXPd authentication agent proxy is configured.
➢ The Authorization Agent registration may fail when the Embedded Web Server
(EWS) Access Control "Device Guest" has permissions enabled.
Embedded JetDirect:
➢ Incorrect characters are displayed on the Network Configuration Page when the
control panel is set to Czech or other Latin languages.
➢ Slow printing may occur when performing direct-PDF printing and when printing
certain file types within the Macintosh environment.
➢ Pages may be missing and not printed when IPP/IPPS jobs are sent in rapid
succession.

MD5 checksum for .bdl file 554d04c0942cb1149ae390ca86ac4ac1

revision

here: LINK HERE
ENHANCEMENT:
Base:
➢ Added the ability to change the font color and effects to improve readability in
Home Screen applications.
➢ Added middleware support for SafeNet AT SC650 v4.1t smartcard.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Entering a PIN number for a stored job will unlock stored Jobs of another user with
the same PIN number.
➢ The Cancel button is not correctly notifying authentication solutions at sign-in when
user presses the cancel button.
➢ Jobs may not get duplexed when media is loaded short edge feed in certain cases.
➢ HP Web JetAdmin might not be able to correctly identify the printer within its
firmware repository.
➢ The pin field pops up on the control panel after a card is inserted with certain
Smartcard solutions.
➢ Certain color PDF documents do not print correctly when using the UPD driver.
➢ When printing certain PDF files, the printer may output random characters or the
actual PDF print code rather than the PDF file as expected.
➢ Jobs get cancelled immediately instead of waiting for the inactivity timer if the
menu item "Delete job on unattended errors" is enabled.
➢ Not able to log in to the printer if the Sign in button is pressed before using a card
authentication method.
➢ Barcodes are not printed properly in some documents during direct PDF printing.
➢ An incorrect translation occurs when registering your device to the Google Cloud
Print server.
➢ LDAP access requests using SSL with CA certificates fail.
➢ Unhandled exception causes device to crash with 49.38.07 error immediately

after Windows authentication.
➢ Safenet AT SC650 v4.1 card Smart Card: unique provisioning method prevents
the middleware from finding the certificates.
➢ A CA signed ID certificate is replaced with a printer generated self-signed ID
certificate when upgrading from FutureSmart 4.5.6 (or newer) to FutureSmart
4.7.3 (or older).
➢ An Insufficient Permissions dialog appearing with cancelled authentication attempts
when PostPromptResultCode.Canceled is set.
➢ The default settings for the TLS 1.0 / TLS 1.1 (Transport Layer Security) protocol
changed to Disabled (previously Enabled).
IMPORTANT NOTE: TLS 1.0 may need to be enabled / re-enabled to be
compatible with some HP and 3rd party solutions and legacy web browsers.
➢ CVE-2019-6334 - Solution application signature checking may allow potential
execution of arbitrary code.
Embedded JetDirect:
➢ IPv6 DHCP request packet contains a null Identity Association (IA). This works with
the RFC and MS servers, but QIP servers do not handle this well.
➢ A stapled document will hang the printer when printing through the Google Cloud
print solution.
➢ The default paper size may be incorrect when using the Google Cloud Print Driver.
➢ Jobs may not print when sending data over the 9100 port and the printer is in an
idle state.
➢ UDP port 500 responds with an "Informational" packet even though no IPsec rules
are defined.
➢ Some IP addresses are being mistakenly interpreted as multicast addresses by the
IPsec/Firewall feature.

MD5 checksum for .bdl file a758e5c0401b8b1f246a9a361e5fdf50

revision
ENHANCEMENT:
Base:
➢ No New Updates
➢ New security check will prevent installation of non-compliant aftermarket solution

bundles. Currently installed solutions are unaffected. Please work with solution
providers for an updated signature-compliant version of their software.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ A 49.DE.05 Webkit encountered a fatal error, unable to recover error message

may be observed when performing functions on the control panel with a pull-print
solution installed.
➢ An invalid 33.05.21 Security Alert error occurs when waking device from sleep
mode by opening the automatic document feeder.
➢ No New Updates
Embedded JetDirect:
➢ No New Updates

MD5 checksum for .bdl file 3af4496f34873fa5711aa24da561556b

revision
ENHANCEMENT:
Base:
➢ Added an option in EWS to remove the job cancel button (red X) on the control
panel.
➢ The feature once enable would allow users to cancel A3 jobs on A4 printers,
mainly targeted for Pull printing customers
➢ Added the ability to be able to suppress the Remote-Control Panel screen at the
control panel.
➢ Added a check box selection next to the file name in the Print from Job Storage
menu to allow end users to select one or more files to be include in a job.
➢ Added a job masking feature to the Print from Job Storage application which
prevents jobs that are password or PIN protected from showing up on the print
jobs list. The end user must first enter the password or PIN number to access
protected jobs.
➢ Added the capability to create and enforce Local Quota for Server-Less Job
Accounting that allow/limit/deny usage based on User Access Code.
➢ Added the ability to cancel all pending jobs at once. An access control setting
"Details or Cancel any User's job" allows this to be restricted to logged-in users or
administrators only.
➢ Added "Enable PS privileged operators" setting in the EWS Security/General Tab.
When disabled (the default) the PostScript administrative passwords
"SystemParamsPassword" and "StartJobPassword" are disabled and cannot be
set. Any PS operator requiring these administrative passwords will not execute
and return an error. When enabled both passwords default to "0" (zero) and can
be set separately to an alphanumeric value.
➢ Add the ability to use an IP address in the IPPS configuration with HTTPS
➢ Added a feature that allows configuring the complexity for SNMPv3 Passphrase
Authentication and Privacy Protocols.
➢ Added the ability to Hide or Show the Help Menus on the front control panel.
➢ Added the ability to reset Job Statistics from the Control Panel and print the Job
Statistics report from the Control Panel and EWS (/w Admin Credentials) for
Server-less Job Accounting.
➢ Added performance modification that reduces time to authenticate with a badge
swipe.
➢ Added French and Spanish language support to the HP Accessibility Assistant.
➢ Improved the time it takes for the printer to boot to a Ready state from the powered
off state. This change also reduced the amount of time it takes to get the first page
out for a copy or print job just after turning on the device.
➢ The Network Time Protocol server setting within the Embedded Web Server will no
longer get auto deleted when the server cannot be reached after a few days.
➢ Added support to resolve "CWE-693 Protection Mechanism Failure" by providing
"Strict-Transport-Security", "Content-Security-Policy" and "X-Content-Type-Options"
HTTP security header support.
➢
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Changing the "Use Requested Tray" setting will not stick if the Access control menu
"Ability to modify tray size and type settings" are locked even if you are signed in
as an Administrator.
➢ You may see the Data Received Warning and then a very long pause between
jobs when trying to send direct PDF file over a USB connection.
➢ Certain barcode fonts do not print correctly when Direct PDF printing.
➢ The "PJL Drive Access - Enable/Disable" setting is not retained after a power cycle
when changes to that setting is made within Web JetAdmin.
➢ The Time format within the Embedded Web Server and on the control panel will
change from a 24 Hour Clock to a 12 Hour clock after a power cycle.
➢ A delay in printing may be seen after first power on when comparing the same
activity with previous versions of firmware
➢ A 48.A1.01 error can intermittently occur when connected to a critical-client job
accounting solution because a job was not properly marked as acknowledged.
HP recommends unsubscribing/re-subscribing the job accounting solution after
installing this firmware to ensure all legacy un-acknowledged jobs have been
properly marked in the system.
➢ Barcodes generated with Code 128 font are not readable in certain conditions.
➢ A 49.38.0C error may occur when the printer is in a "Paper Out" condition and
an IPDS print job is received.
➢ Certain files may print slower after upgrading to FutureSmart Bundle Version 4.6.2
or 4.6.2.1.
➢ A badge reader solution may become non-functional when swiping a badge
during an error condition.
➢ Unable to print multiple copies when using Personal Job with Encryption (with
password) and the PostScript UPD drivers.
➢ Certain PDF's which contain masks with 1 bit per color components and have
been created from scanned image may print slowly.
➢ Storing a Person Job within the drivers Job Storage feature may take more time
then compared to a FutureSmart 3 device.
➢ Some SmartCard solutions may fail to communicate with the card reader properly
causing the authentication dialog window to not appear.
➢ The device may hang and not print when using and IPDS solutions installed for
printing from an IBM Host system.
➢ A 49 error is seen when upgrading firmware from FutureSmart 3 to FutureSmart 4
when keyboard layout is set to Portuguese ABNT2.
➢ A 49.38.11 may be seen on the control panel when printing emails with special
characters.
➢
➢ Authentication agent Sign-In performance may be slow when using an aftermarket

solution.
➢ A user's domain account may get locked out prematurely when attempting to log
in at the printer due to entering an incorrect Windows domain credential.
➢ CVE-2015-9251: jQuery before version 1.12.0 and 3.0.0 may be vulnerable to
Cross-site Scripting (XSS) attacks.
➢ The Embedded Web Server>Security>Access Control sign-in method for the HP AC
Secure Pull Print button was reset to "Local Device" from "HPAC - DRA Server"
following an upgrade from FutureSmart firmware version 3.8 to 4.5.4.
➢ Enabling or Disabling the Restrict Color feature within the Embedded Web Server
will not work if there is a leading or trailing space in the application name coming
from the PJL Jobacct info in the driver.
➢ Print jobs sent to the device using the HP Universal Printer Driver will print in color
when the Device Guest does not have the Print in Color permission and the users
cannot select an Alternate Sign In Methods.
➢ Under certain circumstances the SIPR/NIPR card reader would go offline and
require power cycle.
➢ A 403 error may occur on the control panel or solution server when using a non-
default administrator role with an aftermarket solution.
➢ CVE-2018-5923 - Solution application signature checking may allow potential
execution of arbitrary code.
Embedded JetDirect:
➢ Some solutions may take longer to retrieve the list of jobs by enabling session
caching for the IP address in addition to host name-based caching.
➢ The device may lose network connection after re-negotiating the link speed.
➢ The Jetdirect 3000w may not be recognized by products localized in the Japanese
language.
➢ A communication error will be seen when enabling ePrint on a device set to the
Norwegian language.
➢ An 81.09.00 error may occur with certain HP AC authentication use cases
involving multiple servers behind a network load balancer.
➢ An association/authentication problem with the Jetdirect 2900nw and a wireless
network may be seen when 802.11r fast roaming is enabled.
➢ An HTTP error 400 "Bad Request" may be seen when user tries to configure the
Jetdirect 2700w in the Embedded Web Server.
➢ Manual configuration settings may not be reported properly on the network
configuration page when the network is disconnected.

MD5 checksum for .bdl file 68d2e2553c1b6ae78556f2e136e85592

revision
ENHANCEMENT:
Base:
➢ No New Updates -- Original Release
Embedded JetDirect:
FIXES:
Base:
Embedded JetDirect:

MD5 checksum for .bdl file 04c157ff323686e2b0fe192145e7f28a
No Previous Releases -- Original Version
Installation Instructions
NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.
You can send the firmware update to a device at any time; the device will wait for all I/O
channels to become idle before cycling power.
Please print a configuration page prior to performing any firmware update. To print the
configuration page:
1. Go to the printer’s control panel.

2. Scroll down and select the Administration menu.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:

The elapsed time for an update depends on the I/O transfer time as well as the time that it
takes for the printer to reinitialize. The I/O transfer time depend on the speed of the host
computer sending the update and the I/O method (USB or network).
The re-initialization time will depend on the specific hardware configuration of the printer,
such as the number of EIO devices installed, the presence of external paper handling
devices, and the amount of memory installed. Finally, any print jobs ahead of the
firmware job in the queue will be printed before the update is processed.
NOTE: When the update process has completed the LaserJet will need to be rebooted.
Once the printer is back online, print a Configuration Page and verify that the new
firmware has been installed.
Additional information to know
The firmware file will be in the following file format “xxxxxxx.bdl” where “xxx” indicates
the firmware file name and the “.bdl” is the files extension.
This file requires an interactive update method. You cannot update the printer using the
traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following
methods listed below to update the firmware of this device.
How to perform firmware upgrades.
Embedded Web Server: (control panel is at a Ready screen)

Please visit the following link to a view video on this firmware upgrade method explained
below. http://youtu.be/Gv6OprEg7Es or
http://link.brightcove.com/services/player/bcpid1190528646001?bctid=REFIDBC3707
096437001
NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.
After uncompressing the file you will see a xxxxxxx.bdl file.

1. Open an Internet Browser Window.
2. Enter the IP address in the URL line.
3. Select the Firmware Upgrade link from within the Troubleshooting tab.
4. Browse to the location that the firmware upgrade file was downloaded to, and
then select the firmware file. Select the Install button to perform the upgrade.
NOTE: Do not close the Browser Window or interrupt communication until the
Embedded Web Server displays the Confirmation Page.
5. Select Restart Now from the EWS confirmation page, or turn the product off
and then on again using the power switch. The printer will not automatically
reboot.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
Pre-Boot walk-up USB thumb drive: (control panel Pre-Boot menu)

NOTE: Only to be used if the printer is not able to boot to READY
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive). USB Flash Drives with a CD formatted partition may not be recognized by
the printer. You may need to try a different USB flash drive.
NOTE: USB Flash Drives that are not in a Fat32 format or having a CD formatted
partition may not be recognized by the printer. You may need to try a different USB
flash drive.
2. Turn the printer ON.
3. Press the HP logo in the middle of the screen when you see the “1/8” under the
logo.
4. Press the Down arrow to highlight Administrator, and then press the OK key.
5. Press the Down arrow to highlight Download, and then press the OK key.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it.
7. Press the Down arrow to highlight USB Thumbdrive, and then press the OK
key.
8. Press the Down arrow to highlight the xxxxxxx.bdl file, and then press the OK
key.
NOTE: Please make sure the firmware file is located in the root directory of the flash
drive. If you have more than one .bdl file on your USB flash drive, select the file you
want loaded and press OK.
Please be patient since this may take up to 10 minutes to reboot.
9. When the message Complete appears on the control panel display, press the
Back button several times until you see the Continue menu, then press the OK
key.
10. The printer will continue to boot to the Ready state.
Walk-up USB thumb drive: (Standard control panel menu)

Please visit the following link to a view video on this firmware upgrade method explained
below. YouTube address: http://youtu.be/IOsm1Z-dbJU or
http://link.brightcove.com/services/player/bcpid1190528646001?bctid=REFIDBC3707
191411001

1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive).
NOTE: USB Flash Drives that are not in a Fat32 format or having a CD formatted
partition may not be recognized by the printer. You may need to try a different USB
flash drive.
2. Turn the printer ON.
3. Scroll down and select the Device Maintenance application.
4. Select the USB Firmware Upgrade menu.
5. Insert the portable USB storage device with the xxxxxxx.bdl file on it into the USB
port on the front control panel of the product.
6. Select and highlight the xxxxxxx.bdl file you would like to use.
NOTE: If there is more than one xxxxxxx.bdl file on the storage device, make sure
that you select the correct file for this product.
7. Select the Upgrade button on the bottom of the screen.
8. Next select the Upgrade, Re-install or Downgrade depending on the task you want
to complete that the firmware install will start.
When the upgrade is complete, the printer will reboot automatically.
NOTE: The upgrade process may take 10 or more minutes to complete. Please do
not interrupt the updating process.
Web Jetadmin (Supported with version 10.3 SR8 or newer)

Please visit www.hp.com and type “Web Jet Admin” in the “Search” Box to find more
information about new releases of Web Jetadmin and the release note information for
those releases.
Upgrading Firmware:
1. Start Web Jetadmin 10.3 SR8 or newer
2. From the “Device Management” section, select "All Devices” (or the appropriate
device group). An “All Devices” list will appear in the center window.
3. Find your device in the list, or type the IP address of the device in the Quick Device
Discovery section in the lower-left of the screen (this will highlight your device in
the device list). You can sort the device list by clicking on a column name at the
top.
4. If your device list is sorted my model number, you may select multiple devices with
the same model number by Control-Click or Shift-Click.
5. Right-click on the device and select “Upgrade firmware…”.
6. An Upgrade Firmware window will appear. Select “Device firmware” and click
“Next”
7. A list of available firmware will appear. If the correct version is listed, click
“Next”, and the upgrade process will start.
NOTE: If the correct firmware version does not appear within the list, you will need to
manually upload it into WJA. New firmware may be available on an FTP site prior to
appearing on hp.com. The instructions below allow you to upload a firmware file from
your local PC to WJA 10.3 SR8 or newer
Uploading new firmware files into WJA:

1. Click on “Firmware/Firmware Repository” in the “Device Management” pane
2. A “Firmware Repository” window will appear in the center of the screen
3. Click on “Upload” in the upper-right of the window
4. Browse to the .bdl file on your local PC
5. Click “Upload”
6. Once the .bdl file is uploaded, go back to step 2 in the first section and complete
steps 2 through 6.
NOTE: Do not turn printer off during the update process! When the update process is
complete, the printer will automatically reboot. If the firmware update process fails, Web
JetAdmin will provide notification with a page (screen) of information regarding the
reason(s) for failure. A link will be provided to attempt the process again.
System Requirements
The Firmware upgrade process requires a network or USB port connection.
Technical Assistance
Some of the services below are provided for the United States only. Similar services to
those listed below are available in other countries. See your printer's user guide or call
your local authorized HP dealer.
Customer Support
See your printer's user guide or call your local authorized HP dealer.
Internet
An anonymous FTP library service is available worldwide for around-the-clock-access to
drivers and technical support information for HP peripheral and computer products.
Please note that paths may change without notice. Access the Internet or FTP address and
use the menus to locate the software or support of your choice.
URL for HP LaserJet Managed E50045dw Series Support:
URL for Firmware downloads:
http://www.hp.com/support/E50045
URL for Support:
http://www.hp.com/go/support
URL for Access HP: http://www.hp.com

FTP address: ftp.hp.com
Login: anonymous
Password: your Internet email address
Additional Information
Refer to your printer's user guide for additional methods of obtaining software and support
information, such as printer driver distribution centers other online services, fax services,
and other online support.
Legal Statements
Trademark Notices
MS-DOS, Windows, Windows 2000, Excel 2000, Microsoft Office, Windows Server
2003, Outlook, PScript and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
PostScript is a registered trademark of Adobe Systems Incorporated.
Quark and QuarkXpress are trademarks of Quark Inc.
Mac, Macintosh and Safari are registered trademarks of Apple Computer, Inc.
The Adobe logo, Acrobat, the Adobe PDF logo, Distiller, and Reader are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
other countries.
Novell is a registered trademark of Novell, Inc., in the United States and other countries.
Netscape Navigator, is a registered trademark of Netscape Communications Corporation
in the United States and other countries.
OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) can be found here:
ftp://ftp.hp.com/pub/softlib/software12/licenses/OpenSourceLicenses.pdf
License and Copyright

© Copyright 2020 HP Inc., L.P.
The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein

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HP LASERJET MANAGED E50045 SERIES

Product Name(s): HP LaserJet Managed E50045dw

This document contains information for the firmware revision number:

Please note that this product will not

Starting from FutureSmart Bundle 4.8, the following products require a

Enhancements and Fixes provided with this firmware revision

FutureSmart Level Switching Procedures

What is included in a Firmware bundle?

Who needs this firmware?

Firmware Datecode: 20150908

Enhancements and Fixes provided with this Firmware

Starting from FutureSmart Bundle 4.8, the following products require a

For information on HP Security Bulletins addressed by firmware releases, please visit:

Current firmware revisions included in this firmware bundle:

Enhancements and Fixes provided with this Firmware

Starting from FutureSmart Bundle 4.8, the following products require a

For information on HP Security Bulletins addressed by firmware releases, please visit:

➢ Several PrintMarkerStatus supply OIDs are missing after upgrade to FutureSmart

Current firmware revisions included in this firmware bundle:

Enhancements and Fixes provided with this Firmware

Starting from FutureSmart Bundle 4.8, the following products require a

For information on HP Security Bulletins addressed by firmware releases, please visit:

➢ A Back up and Restore will fail to complete successfully if an administrator first

Current firmware revisions included in this firmware bundle:

Starting from FutureSmart Bundle 4.8, the following products require a

Current firmware revisions included in this firmware bundle:

Enhancements and Fixes provided with this Firmware

Starting from FutureSmart Bundle 4.8, the following products require a

➢ Added middleware support for SafeNet AT SC650 v4.1t smartcard.

➢ Unhandled exception causes device to crash with 49.38.07 error immediately

Current firmware revisions included in this firmware bundle:

Enhancements and Fixes provided with this Firmware

➢ New security check will prevent installation of non-compliant aftermarket solution

➢ A 49.DE.05 Webkit encountered a fatal error, unable to recover error message

Current firmware revisions included in this firmware bundle:

Enhancements and Fixes provided with this Firmware

➢ Authentication agent Sign-In performance may be slow when using an aftermarket

Current firmware revisions included in this firmware bundle:

Enhancements and Fixes provided with this Firmware

➢ No New Updates -- Original Release

➢ No New Updates -- Original Release

➢ No New Updates -- Original Release

➢ No New Updates -- Original Release

➢ No New Updates -- Original Release

Current firmware revisions included in this firmware bundle:

No Previous Releases -- Original Version

1. Go to the printer’s control panel.

Firmware Datecode: 20150218

Additional information to know

How to perform firmware upgrades.

Embedded Web Server: (control panel is at a Ready screen)

After uncompressing the file you will see a xxxxxxx.bdl file.

Pre-Boot walk-up USB thumb drive: (control panel Pre-Boot menu)

Walk-up USB thumb drive: (Standard control panel menu)

After uncompressing the file you will see a xxxxxxx.bdl file.

When the upgrade is complete, the printer will reboot automatically.

Web Jetadmin (Supported with version 10.3 SR8 or newer)

Uploading new firmware files into WJA:

URL for HP LaserJet Managed E50045dw Series Support: