Consumer Behavior
Consumer Behavior
Consumer Behaviour is a branch which deals with the various stages a consumer goes
through before purchasing products or services for his end use.
2. Consumer choice:- Consumer choice refers to the decisions that consumers make
with regard to products and services. When we study consumer choice behavior, we
examine how consumers decide which products to purchase or consume over time.
3. Consumer preference:- Consumer preferences are defined as the subjective (individual)
tastes, as measured by utility, of various bundles of goods. They permit the consumer to
rank these bundles of goods according to the levels of utility they give the consumer.
Note that preferences are independent of income and prices. Ability to purchase goods
does not determine a consumer’s likes or dislikes. One can have a preference for
Porsches over Fords but only have the financial means to drive a Ford. These preferences
can be modeled and mapped through the use of indifference curves. In order to
graphically portray consumer preferences, we need to define some terms.
4. Utility:- The utility definition in economics is derived from the concept of usefulness. An
economic good yields utility to the extent to which it's useful for satisfying a consumer’s
want or need. Various schools of thought differ as to how to model economic utility and
measure the usefulness of a good or service. Utility in economics was first coined by the
noted 18th-century Swiss mathematician Daniel Bernoulli. Since then, economic theory
has progressed, leading to various types of economic utility.
From the consumer’s perspective, it means a psychological feeling of pleasure,
satisfaction, well-being, happiness which consumer expects to derive from the
possession, consumption and the use of the commodity.
Utility theory is an economic hypothesis that postulates the fact that consumers make
purchase decisions based in the degree of utility or satisfaction they obtain from a given
item. This means that the higher the utility level the higher the item will be prioritized in
the consumer’s budget.
5. Budget constraint:- The line p1x1 + p2x2 = m is often referred to as the budget line. – It
shows the maximum possible amounts that can be spent on the two goods.
6. Budget line:- A graph showing what combinations of quantities of two goods can be
afforded by a consumer with a fixed total amount to spend. If each good is available in
any quantity at a fixed price per unit, the budget line is a straight line with a slope equal
to the relative price of the two goods....
A budget line shows the combination of goods that can be afforded with your current
income.
7. indifference curve is a line showing all the combinations of two goods which give a
consumer equal utility. In other words, the consumer would be indifferent to these
different combinations.
8. Marginal utility:- Marginal utility is the added satisfaction that a consumer gets from
having one more unit of a good or service. The concept of marginal utility is used by
economists to determine how much of an item consumers are willing to purchase.
Positive marginal utility occurs when the consumption of an additional item increases the
total utility. On the other hand, negative marginal utility occurs when the consumption of
one more unit decreases the overall utility.
9. refers to the willingness and ability of consumers to purchase a given quantity of a
good or service at a given point in time or over a period in time.
1. They Slope Negatively or Slope Downwards from the Left to the Right:
This is an important feature of Indifference Curve. If the total satisfaction is to remain the same,
the consumer must part with a diminishing number of bananas as he gets as increasing stock of
oranges. The loss of satisfaction to the consumer on account of the downward movement must be
made up by the gain through the rightward movement. As such the Indifference Curve must
slope downwards to the right.
ADVERTISEMENTS:
In this diagram at P, the consumer obtains OM of oranges and ON of bananas. AQ, he gets the
same OM. Quantity of oranges, but ON1 of bananas. He secures greater total satisfaction of X
than at P. He cannot therefore indifferent between P and Q. Thus it is proved that an Indifference
Curve cannot slope upward to the right, nor can it be horizontal or vertical. The only possibility
is that it must slope downwards to the right. The consumer will get additional supplies of oranges
by sacrificing diminishing quantities of bananas.
2. They are Convex to the Origin of Axes:
The second property of the Indifference Curve is that they are generally convex to the origin of
the axes—the left hand portion is normally steep while the right hand portion is relatively flat.
This property of the Indifference Curve is derived from the Law of Diminishing Marginal Rate
of Substitution. The marginal rate of substitution neither increases nor does it remain constant.
If the marginal rate of substitution had increased, the Indifference Curve would have been
concave to the origin. If the marginal rate of substitution had remained constant, the Indifference
Curve would have been a diagonal straight line at 45° angle. The marginal do not rate of
substitution increases nor does it remain constant. The marginal rate of substitution on the
contrary goes on diminishing. So the Indifference Curve has to be convex to the origin of axes.
ADVERTISEMENTS:
Hence Q represents a more valued and preferred combination of oranges and bananas than P. As
all the points on one Indifference Curve represents equal satisfaction, therefore every point on
IC2 represents a combination, preferred to that represented by any point on IC. An Indifference
Curve to the right represents a preferred position and therefore a consumer will always try to
move on the indifference map as much to the right as possible.
4. Indifference Curves can neither touch nor Intersect each other, so that one Indifference
Curve Passes through only one Point on an Indifference Map:
ADVERTISEMENTS:
The fourth property of Indifference Curve is that no two Indifference V’ Curves can ever cut
each other.
Since point A is an Indifference Curve IC2, it represents a higher level of satisfaction to the
consumer c than point B which is located on the lower Indifference c Curve IC1. Point C,
however lies on both the curves. This m means that two levels of satisfaction, A and B which are
by definition unequal manage to become equal at the point C. This is clearly impossible.
Indifference Curve can never intersect each other:
5. Indifference Curves are not Necessarily Parallel to each other. Although, they are Falling
and Negatively Inclined to the Right:
Yet the rate of the fall will not be the same for all Indifference Curves.