EMC® NetWorker®

Module for Microsoft SQL Server

Release 5.2 Service Pack 1

Installation Guide
P/N 300-008-657
REV A01

EMC Corporation
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Published May, 2009

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2 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Contents

Preface .......................................................................................................................... 5

Chapter 1 Introduction
About NetWorker Module for SQL Server ......................................................... 10
NetWorker PowerSnap Module support ............................................................ 11

Chapter 2 Installation
Installation roadmap .............................................................................................. 14
NetWorker Module features ........................................................................... 14
Multiple language support ............................................................................. 14
Software requirements ........................................................................................... 15
Supported operating systems ......................................................................... 15
Microsoft SQL Server ....................................................................................... 15
NetWorker PowerSnap Module..................................................................... 16
NetWorker software ......................................................................................... 17
NetWorker installation path ........................................................................... 17
Installation prerequisites ....................................................................................... 18
The upgrade option ................................................................................................ 19
Where to install the NetWorker Module ............................................................. 20
On the same computer..................................................................................... 20
On separate computers .................................................................................... 21
Accessing the NetWorker Module installation files .......................................... 22
Installing the NetWorker Module software ........................................................ 23
Configuring scheduled backups .................................................................... 23
Installing the software...................................................................................... 23
Microsoft cluster environments ............................................................................ 26
Installing the software in a Microsoft cluster ............................................... 26
Configuring and testing the installation ............................................................. 28
Configuring the NetWorker Module............................................................. 28
Creating a backup group for scheduled backups ........................................ 29
Creating a NetWorker client ........................................................................... 29
Configuring volume pools .............................................................................. 30
Starting a test backup....................................................................................... 30
Maintaining a NetWorker Module installation .................................................. 32
Running the setup program in maintenance mode..................................... 32
Adding program features to an installation ................................................. 33
Repairing an installation ................................................................................. 34
Removing the NetWorker Module software....................................................... 35

EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide 3
Contents

Removing an installation by using the setup program ............................... 35

Removing an installation by using the Add/Remove Programs tool ...... 35

Chapter 3 Licensing and Enabling the Software

How NetWorker software is licensed................................................................... 38
NetWorker Module for Microsoft SQL Server licensing ................................... 38
The evaluation process ........................................................................................... 39
Evaluating a new installation.......................................................................... 39
Evaluating features on an existing installation............................................. 39
The licensing process .............................................................................................. 40
Automatically import NetWorker license enablers and authorization codes
from Powerlink.................................................................................................. 40
Manually enter and authorize the license enabler ....................................... 43
Update enablers................................................................................................. 45
NetWorker simplified licensing for virtual environments ................................ 45
Virtual Edition Client Connection license ..................................................... 45
Additional licenses.................................................................................................. 46
Client connection licenses................................................................................ 46
Storage nodes..................................................................................................... 46
Cluster clients .................................................................................................... 46
HomeBase Server and Agent .......................................................................... 47
Managing licenses ................................................................................................... 47

Appendix A Setting Permissions on Windows Server 2003

Setting access rights for the NetWorker Module ................................................ 50

Index ........................................................................................................................... 51

4 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Preface

As part of an effort to improve and enhance the performance and capabilities of its product
lines, EMC periodically releases revisions of its hardware and software. Therefore, some
functions described in this document may not be supported by all versions of the software or
hardware currently in use. For the most up-to-date information on product features, refer to
your product release notes.
If a product does not function properly or does not function as described in this document,
please contact your EMC representative.

Audience This guide is part of the EMC NetWorker Module for Microsoft SQL Server
documentation set, and is intended for use by system administrators during
installation and setup of the product. Operators who monitor daily backups may also
find this guide helpful.
Readers of this guide are expected to be familiar with the following:
◆ EMC NetWorker software
◆ Microsoft SQL Server versions 2000, 2005, and 2008

Related Related documents include:

documentation
The following documentation provides additional information relevant to the use this
NetWorker Module software:
◆ EMC NetWorker Module for Microsoft SQL Server Administration Guide
◆ EMC NetWorker Module for Microsoft SQL Server Installation Guide
◆ EMC NetWorker Module for Microsoft SQL Server Release Notes
◆ EMC NetWorker Module for Microsoft SQL Server Online Help
◆ EMC NetWorker PowerSnap Module version specific installation and
administration guides
Documentation specific to the NetWorker server version are also available:
◆ EMC NetWorker Administration Guide
◆ EMC NetWorker Installation Guide
◆ EMC NetWorker Release Notes
Hardware and software compatibility guides are also available at:
http://Powerlink.EMC.com

EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide 5
Preface

Conventions used in EMC uses the following conventions for special notices.
this document
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! CAUTION
A caution contains information essential to avoid data loss or damage to the system
or equipment.

! IMPORTANT
An important notice contains information essential to operation of the software.

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Used in procedures for:
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[] Square brackets enclose optional values
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{} Braces indicate content that you must specify (that is, x or y or z)
... Ellipses indicate nonessential information omitted from the example

6 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Preface

Where to get help EMC support, product, and licensing information can be obtained as follows.
Product information — For documentation, release notes, software updates, or for
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EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide 7
Preface

8 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 1

Introduction

This chapter includes the following sections:

◆ About NetWorker Module for SQL Server................................................................ 10
◆ NetWorker PowerSnap Module support.................................................................... 11

Introduction 9
Introduction

About NetWorker Module for SQL Server

The EMC® NetWorker® Module for Microsoft SQL Server, release 5.2 Service Pack 1,
is a NetWorker module that provides backup and restore of the following database
and transaction logs:
◆ Microsoft SQL Server 2008
◆ Microsoft SQL Server 2005
◆ Microsoft SQL Server 2000
This module integrates data protection procedures for Microsoft SQL Server
databases with the NetWorker software. This provides a comprehensive storage
management solution that addresses the need for cross-platform support of
enterprise applications on UNIX and Microsoft Windows operating systems.
Figure 1 on page 10 provides details on how the NetWorker Module for Microsoft
SQL Server and NetWorker software work with SQL Server.

Client Server
SQL databases Media
NSR client
libraries
libbsa.dll
nsrsqlrc.exe
(recover)
NetWorker
nwmssql.exe server
sqlvdi.dll

SQL Microsoft
virtual data NetWorker user
device access for SQL Server Scheduled
interface components interface backup

Manual
backup/recovery

nsrsqlsv.exe nsrexecd
(save)
libbsa.dll
NSR client
libraries

NetWorker Module
for SQL Server

Figure 1 Module and NetWorker setup with SQL Server

In addition to traditional backup and recovery, NetWorker Module for Microsoft SQL
Server also provides snapshot backup and recovery of SQL Server 2000, 2005, and
2008 on Windows Server 2000, Windows Server 2003, and Windows Server 2008
computers.

10 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Introduction

NetWorker PowerSnap Module support

NetWorker Module for Microsoft SQL Server supports NetWorker PowerSnap™
Modules, which interface with a snapshot-capable storage subsystem and the
NetWorker and NetWorker Module for Microsoft SQL Server software. For a current
list of supported storage subsystems, refer to the EMC Software Compatibility
Guides.
By using the NetWorker PowerSnap Module appropriate for the SQL Server storage
subsystem, you can create and manage point-in-time (PiT) copies, or snapshots, of
Microsoft SQL Server data. For more information on PowerSnap Modules, refer to the
EMC NetWorker PowerSnap Module guides for the specific storage subsystem.

NetWorker PowerSnap Module support 11

Introduction

12 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 2

Installation

This chapter includes the following sections:

◆ Installation roadmap..................................................................................................... 14
◆ Software requirements.................................................................................................. 15
◆ Installation prerequisites.............................................................................................. 18
◆ The upgrade option ...................................................................................................... 19
◆ Where to install the NetWorker Module.................................................................... 20
◆ Accessing the NetWorker Module installation files................................................. 22
◆ Installing the NetWorker Module software............................................................... 23
◆ Microsoft cluster environments .................................................................................. 26
◆ Configuring and testing the installation.................................................................... 28
◆ Maintaining a NetWorker Module installation......................................................... 32
◆ Removing the NetWorker Module software ............................................................. 35

Installation 13
Installation

Installation roadmap
The following roadmap provides an overview of the NetWorker Module for
Microsoft SQL Server software installation tasks:
1. Review “Software requirements” on page 15.
2. Review “Installation prerequisites” on page 18.
3. Obtain the software as described in “Accessing the NetWorker Module
installation files” on page 22.
4. Install the NetWorker Module software. For instructions, see “Installing the
NetWorker Module software” on page 23.
5. Enable and register the NetWorker Module software. For instructions, see
Chapter 3, “Licensing and Enabling the Software.”

NetWorker Module This release of NetWorker Module for Microsoft SQL Server offers several new
features features, including:
◆ IPv6 support with NetWorker client, storage nodes, and servers configured for
IPv6 support.
◆ Integration with the NetWorker 7.5 Client Configuration Wizard. This wizard
enables simple backup configuration of the NetWorker Module for SQL Server
client. To use the Configuration Wizard, NetWorker 7.5 server and client must be
installed.
◆ Push install from a NetWorker 7.5 or later server. This enables a NetWorker server
administrator to mount a DVD containing the NetWorker Module binaries, and
push the installation of the module to a NetWorker client.
◆ Multiple language support.

Multiple language This module release has been translated into the following languages:
support ◆ Japanese
◆ Simplified Chinese
◆ French
◆ Korean
This release of the NetWorker Module for Microsoft SQL Server can be installed in
these non-English environments. Ensure that the appropriate fonts are installed to
support the chosen language.

Note: Full language support requires that the module is installed with the NetWorker 7.4 or
later client.

14 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

Software requirements
This section specifies the software that is required for successful installation of
NetWorker Module for Microsoft SQL Server software.

Supported operating systems

This module supports the following editions of Microsoft Windows:
◆ Windows 2000 with the latest service packs
◆ Windows Server 2003 with the latest service packs
◆ Windows Server 2008 with the latest service packs
See “Microsoft Windows and SQL Server compatibility” on page 15 for SQL Server
and operating system compatibility with this module.

Microsoft SQL Server The NetWorker Module for Microsoft SQL Server software supports the following
versions of Microsoft SQL Server:
◆ Microsoft SQL Server 2008 Express, Workgroup, Standard, Web, Compact, and
Enterprise editions
◆ Microsoft SQL Server 2005 Express, Workgroup, Standard, and Enterprise
editions
◆ Microsoft SQL Server 2000 Standard and Enterprise editions

Microsoft Windows and SQL Server compatibility

NetWorker Module for Microsoft SQL Server is compatible with Microsoft Windows
and Microsoft SQL Server, as shown in Table 1 on page 15.

Table 1 NetWorker Module compatibility

SQL Server versions Windows Server versions Cluster support

SQL Server 2008 (x86, x64) Windows Server 2008 (x86, x64) Windows Server 2008 Enterprise edition
SQL Server 2005 (x86, x64), Windows Server 2008 Datacenter edition
service pack 2

SQL Server 2008 (x86, x64, IA64) Windows Server 2003 R2 (x64, Windows Server 2003 Enterprise edition
SQL Server 2005 (x86, x64, x86, IA64) Windows Server 2003 Datacenter edition
IA64), service pack 2 Windows Server 2003 (x64, x86, \Windows 2000 Advanced Server
IA64) Windows 2000 Datacenter Server
Windows 2000 (x86)

SQL Server 2000 (x86, IA64), Windows Server 2003 R2 (x64, Windows Server 2003 Enterprise edition
service pack 4 and hotfix x86, IA64) Windows Server 2003 Datacenter edition
KB913100 Windows Server 2003 (x64, x86, \Windows 2000 Advanced Server
IA64) Windows 2000 Datacenter Server
Windows 2000 (x86)

◆ With the Windows Server 2003 x64 operating system, the SQL Server, NetWorker,
and the module software are supported in native mode. This module software
does support SQL Server running in WOW64 mode.

Software requirements 15
Installation

◆ A Microsoft hotfix is required for the module running on Windows Server 2003
x64 with SQL Server 2000. SQL Server 2000 Virtual Device Interface (Sqlvdi.dll) is
a 32-bit DLL. The 64-bit Volume Shadow Copy Service (VSS) writer that is
included with the x64 edition of Windows Server 2003 requires an x64 edition of
Sqlvdi.dll to work correctly. The Microsoft knowledgebase article
http://support.microsoft.com/kb/913100/ provides more information.

Note: The EMC software compatibility guide at http://Powerlink.EMC.com contains the

latest supported platforms, qualifications, and service pack information for NetWorker and the
modules.

NetWorker PowerSnap Module

The NetWorker PowerSnap Module software is required only if the NetWorker
Module for Microsoft SQL Server software is to perform snapshot backup and
recovery operations. For recovery of snapshot backups, PowerSnap Module software
is not required on the target SQL Server host.
For snapshot backup support, the SQL Server host must have a supported
snapshot-capable storage subsystem.
PowerSnap Module software requirements are as follows:
◆ The SQL Server host must have the appropriate PowerSnap Module installed.
◆ If a computer other than the SQL Server host is configured as the PowerSnap data
mover (proxy client), the data mover host must have the following software
installed:
• NetWorker software release 7.4 or later
• PowerSnap Module software appropriate for the storage subsystem
Table 2 on page 16 lists configurations for snapshot backup and recovery with
NetWorker Module for SQL Server, release 5.2 SP1:

Table 2 NetWorker Module and PowerSnap support

SQL Server versions Operating System versions PowerSnap Arrays

SQL Server 2008 (x86) Windows Server 2003 R2 (x86) PowerSnap for Symmetrix® DMX
SQL Server 2005 (x86) Windows Server 2003 (x86)
SQL Server 2000 (x86)

SQL Server 2008 (x86, x64) Windows Server 2003 R2 (x86, x64) PowerSnap for CLARiiON®
SQL Server 2005 (x86, x64) Windows Server 2003 (x86, x64)
SQL Server 2000 (x86)

SQL Server 2008 (x86) Windows Server 2003 R2 (x86) PowerSnap for RecoverPoint
SQL Server 2005 (x86) Windows Server 2003 (x86)
SQL Server 2000 (x86)

See the PowerSnap documentation and the EMC software compatibility guides for
additional information.

16 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

NetWorker software The NetWorker client software must be installed on the SQL Server host computer.
For more information about the installation requirements for NetWorker client
software, refer to the appropriate EMC NetWorker Installation Guide.
The NetWorker software requirements for NetWorker Module for Microsoft SQL
Server software are as follows:
◆ NetWorker client and server software release 7.4 or later for internationalization
and localization support.
◆ NetWorker client and server software release 7.4.2 or later for Windows Server
2008 and SQL Server 2008 support.

Note: The nsr_render_log is required to view module logs and is supplied with NetWorker
7.4 and later releases. For releases prior to 7.4, this can be obtained from EMC Customer
Support.

◆ NetWorker client and server software release 7.5 or later for Client Configuration
Wizard support.
◆ NetWorker client and server software release 7.5 or later for IPv6 support.
NetWorker Module for Microsoft SQL Server software can connect to and interact
with a NetWorker server running on any supported operating system platform.

Note: The NetWorker Configuration Wizard will not work with SQL Server 2008 unless the
"Microsoft SQL Server 2005 Backward Compatibility Components" package is installed. The
Configuration Wizard uses SQL-DMO to communicate with SQL Server, which was removed
from SQL Server 2008. The backward compatibility package can be downloaded from
http://www.microsoft.com/downloads/.

Software backward compatibility

This NetWorker Module software can successfully restore backups of all types made
by NetWorker Module for SQL Server 4.0 and later.

NetWorker installation path

This guide refers to the root directory of the NetWorker installation path by using the
variable NetWorker_install_path. The actual location represented by this variable
depends on when and how the NetWorker software was installed.
The NetWorker default location is %SystemDrive%\Program Files\Legato\nsr.

Software requirements 17
Installation

Installation prerequisites
Before installing the NetWorker Module for Microsoft SQL Server, verify that the
following prerequisites are met:
◆ The SQL Server host must meet the installation requirements. For details, see
“Software requirements” on page 15.
◆ The SQL Server host must have enough disk space available for the software
installation:.

Table 3 Space requirements for 32-bit platforms

Installation type Space needed

Typical – English 6.8 MB

Custom – NetWorker Module software 6.0 MB

Custom – Configuration Wizard 896 KB

Table 4 Space requirements for x64 platforms

Installation type Space needed

Typical – English 9.1 MB

Custom – NetWorker Module software 8.3 MB

Custom – Configuration Wizard 896 KB

Table 5 Space requirements for ia64 platforms

Installation type Space needed

Typical 15.6 MB

Temporary files created during installation require additional space. After the
installation is complete, the temporary files are deleted.
◆ The NetWorker client software must be installed on the SQL Server host.
◆ Any previous release of this module must be removed before you begin an
installation of release 5.2 SP1.
◆ The installation operator must have Windows domain administrator privileges.
The release notes provide more information on creating generic configurations for
users.

18 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

The upgrade option

Selection of the upgrade option in the NetWorker Module for Microsoft SQL Server
software setup program automatically removes a previous release of the software.
Registry entries are also removed.

! CAUTION
Removing the module software deletes certain registry setting configurations. This
includes any pool settings you specified in the NetWorker User for SQL Server
Backup Options dialog box. Make a record of the pool settings. The Backup
Options dialog box is accessed from the Options menu when you select Backup
Options in the NetWorker User for SQL Server program.

There are two ways to manually remove an earlier release of this module:
◆ Use the Windows Add/Remove feature in the Control Panel.
◆ Complete the following steps:
1. Access the directory on the CD or hard drive from which you installed the
previous NetWorker Module for Microsoft SQL Server release.
2. Run setup.exe to start the module Setup program. Because the software is
already installed, the Setup program runs in maintenance mode. Click Next.
3. Click Remove, and then click Next.
4. In the Remove the Program dialog box, click Remove.

Note: When removing the module software from a Microsoft cluster, you must perform this
procedure on each physical cluster node.

The upgrade option 19

Installation

Where to install the NetWorker Module

The NetWorker client software and the NetWorker Module for Microsoft SQL Server
software must both be installed on the SQL Server host. The NetWorker server
software may be installed on the SQL Server host, or on a separate computer.
◆ A NetWorker server is a system running the NetWorker server software with a
connected backup storage device.
◆ A NetWorker client is a system running the NetWorker client software, which
receives storage management services from the NetWorker server.
After you install the NetWorker Module for Microsoft SQL Server software, configure
the SQL Server host as a client of the NetWorker server.

On the same computer

To take advantage of NetWorker immediate-save technology, install the NetWorker
server software on the SQL Server host. Immediate saves improve backup
performance because the data is not moved over the network. However, do not install
the NetWorker server software on the SQL Server host if the NetWorker server
supports a large numbers of clients. The SQL Server host and NetWorker software
compete for the same system resources when installed on the same computer.
In this configuration, consider using a NetWorker storage node. For instructions on
configuring and using a storage node, refer to the EMC NetWorker Administration
Guide.

Note: The immediate save feature is available with a NetWorker Power Edition license.

20 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

On separate computers
Typically, the NetWorker server software resides on one computer and the SQL
Server software on another, as shown in Figure 2 on page 21.

Microsoft SQL Server

NetWorker client for Windows
NetWorker Module for
NetWorker storage node Microsoft SQL Server
(optional) PowerSnap Module (optional)

NetWorker server host

(Windows or UNIX)

NetWorker client NetWorker client

for Windows for UNIX

Figure 2 Configuration example

Where to install the NetWorker Module 21

Installation

Accessing the NetWorker Module installation files

This section explains how to access the NetWorker Module for Microsoft SQL Server
software installation files from the following locations.
To access the installation files from a CD:
1. Load the NetWorker Module for Microsoft SQL Server CD in the SQL Server host
or a remote server.
2. If installing from a remote server, create a shared volume for the CD drive.
3. Log in with administrator privileges to the Windows computer that is running the
SQL Server.
4. Start Windows Explorer and select the CD drive.
5. To complete the installation, see “Installing the NetWorker Module software” on
page 23.
To access the installation files from the EMC website:
1. In your web browser, navigate to www.EMC.com.
2. Under Resources, click the Evaluation Software link.
The Evaluation Software Request page appears.
3. Click the Search by Product list, select NetWorker Module for Microsoft SQL
Server from the list, and then select Release 5.2 SP1 from the list of releases.
4. On the Evaluation Software Request form, enter contact information and submit
it.
You will receive an email message from an EMC sales representative, with your
assigned username, password, and a URL to the NetWorker Module download
file on the FTP site.
5. After you receive this email, create a temporary directory to download the
software.
6. Navigate to the website specified in the email, and log on with your assigned
username and password.
7. Download the NetWorker Module evaluation software to the temporary
directory.
8. To complete the installation, follow the steps in “Installing the software” on
page 23.

22 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

Installing the NetWorker Module software

First determine if any of these situations apply:
◆ If you plan to use Microsoft Systems management Server (SMS) to install the
module software, see “Microsoft cluster environments” on page 26.
◆ If you plan to use the module software in a Microsoft cluster, see “Microsoft
cluster environments” on page 26.
◆ If you plan to use the NetWorker Configuration Wizard to configure scheduled
backups see “Configuring scheduled backups” on page 23.

Configuring scheduled backups

To use the NetWorker Configuration Wizard to configure NetWorker Module for
Microsoft SQL Server scheduled backups:
1. Install the NetWorker client software.
2. (Optional) Install the NetWorker Configuration Wizard.

Note: The NetWorker Configuration Wizard will not work with SQL Server 2008 unless the
"Microsoft SQL Server 2005 Backward Compatibility Components" package is installed.
The Configuration Wizard uses SQL-DMO to communicate with SQL Server, which was
removed from SQL Server 2008. The backward compatibility package can be downloaded
from http://www.microsoft.com/downloads/.

3. Install the NetWorker Module for Microsoft SQL Server software.

4. Ensure that the hostname of the computer that is running the wizard is included
in the /nsr/res/servers or NetWorker_install_path\res\servers file on the
NetWorker Module for Microsoft SQL Server client (or the servers file is empty).
If the servers file is not empty, it must also include the hostnames of all the
NetWorker servers authorized to back up the client.

Installing the To install the NetWorker Module for Microsoft SQL Server software:
software 1. Verify that the target computer satisfies the requirements. For details, see
“Software requirements” on page 15.
2. Ensure that prerequisites have been met. For details, see “Installation
prerequisites” on page 18.
3. Log in with administrator privileges to the target computer.
4. Exit all NetWorker programs.
5. In Windows Explorer, go to the directory containing the NetWorker Module for
Microsoft SQL Server installation files. The content of this directory depends on
the source for the module software:
• If from the CD, this directory contains setup.exe.
• If from the EMC website, this directory contains nmsql521_win_x86.exe (32-bit),
nmsql521_win_x64.exe (x64), or nmsql521_win_ia64.exe (ia64).
6. Double-click the appropriate executable file.
The Welcome dialog box is displayed.

Installing the NetWorker Module software 23

Installation

• If this is a new installation of NetWorker Module for Microsoft SQL Server,

proceed to step 7.
• If a previous version of the NetWorker Module is already installed, the
Welcome dialog box provides an Upgrade button and offers to upgrade the
software. In this case, click Upgrade, and then Install, and proceed to step 9.
• If the module software is already installed, the Welcome dialog box offers to
repair or remove the software. In this case, click Next and then proceed to
either “Repairing an installation” on page 34 or “Removing an installation by
using the setup program” on page 35.
7. Click Next. The License Agreement dialog box appears.
8. Read the license agreement. If you accept the terms, select the appropriate option
and click Next.

Note: If Microsoft SQL Server is not yet installed on this computer, a message prompts you
to install it before using the NetWorker Module for Microsoft SQL Server program. Click
OK to continue with the installation.

9. If the NetWorker Configuration Wizard is not installed, skip this step and proceed
to step 11.
If the NetWorker Configuration Wizard is installed, the Setup Type dialog box
appears.
In the Setup Type dialog box, select one of the following and click Next:
• Complete — Automatically installs the module software and the module
Server component of the NetWorker Configuration Wizard.
• Custom — Enables you to install the module software, the wizard component,
or both.

Note: If you opt to install only the module software (without the wizard component)
during the initial installation, you can run setup.exe in maintenance mode later and
install the wizard component. For instructions, see “Maintaining a NetWorker Module
installation” on page 32.

10. If you selected Complete in step 9, the Server dialog box appears. Skip this step
and proceed to step 11.
If you selected Custom, the Custom Setup dialog box appears.
Installation of module Server component of the NetWorker Configuration Wizard
lets you use the wizard to configure scheduled backups of SQL Server data.
To exclude the module Server component of the NetWorker Configuration
Wizard from the installation:
a. Click the NetWorker Module for Microsoft SQL Server Client Configuration
Wizard icon.
b. Select This feature will not be available.
11. In the Server dialog box, select one of the following:
• To specify a NetWorker server that can back up the SQL Server host, enter the
name of the NetWorker server in the Default NetWorker Server text box.
• To use the local computer as the NetWorker server, leave the Default
NetWorker Server text box blank.
12. Click Next. The Ready to Install the Program dialog box is displayed.

24 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

13. Click Install to begin the installation.

The Setup program performs the following:
• Adds NetWorker User for SQL Server to the NetWorker group in the Windows
Start menu.
• Installs the module software in the <NetWorker_install_path>\bin directory.

Note: For more information about the NetWorker installation path, see “NetWorker
installation path” on page 17.

14. In the InstallShield Wizard Completed dialog box, click Finish to exit the
wizard.

Installing the NetWorker Module software 25

Installation

Microsoft cluster environments

TheNetWorker Module for Microsoft SQL Server software can be installed in a
Microsoft cluster and configured to do the following:
◆ Perform backup and recover operations in a Microsoft Cluster Server (MSCS)
environment.
◆ Provide backup and restore capability for SQL Server data stored on the cluster
disks of a virtual server.
The software also can perform backup and restore for failover cluster configurations
in SQL Server 2000, 2005, or 2008 environments.
For each physical cluster node, the NetWorker client and NetWorker Module for
Microsoft SQL Server software must be installed on a private disk owned by the
node. Do not install the module software on a shared cluster disk.
The Microsoft product documentation provides details about cluster and SQL Server
configuration and compatibility requirements.

Installing the software in a Microsoft cluster

To install NetWorker Module for Microsoft SQL Server software in an MSCS cluster:
1. Install the NetWorker client software on a local disk of each physical node in the
cluster.

Note: Install the module software into the default NetWorker installation directory.

During the installation, you are prompted to specify the hostnames of NetWorker
servers that are authorized to back up the client’s data. The list of authorized
servers is stored in the NetWorker_install_path\res\servers file on the NetWorker
client:
• For snapshot backups in a Microsoft cluster, the servers file on each cluster
node must either contain the hostnames of all nodes in the cluster, or be blank
(contain no hostnames).
• For traditional backup operations, you do not need to list cluster hostnames in
the servers file.
For instructions on editing the servers file after the NetWorker software
installation, refer to the EMC NetWorker Administration Guide.

Note: A NetWorker client’s servers file that does not contain any hostnames could be a
security risk because any NetWorker server would have access to the client’s data.

2. Install the module software on the local disk of each physical node in the cluster.
The software is automatically installed at the same location as the NetWorker
client software. See “Installing the NetWorker Module software” on page 23 for
additional information.

26 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

3. Install the enabler for this module. For more information, see Chapter 3,
“Licensing and Enabling the Software.”
4. (Optional) If the SQL Server has a snapshot-capable storage subsystem, install the
appropriate NetWorker PowerSnap Module. For instructions on installing and
configuring the software in a Microsoft cluster, refer to the appropriate EMC
NetWorker PowerSnap Module guide.

Microsoft cluster environments 27

Installation

Configuring and testing the installation

This section provides information about testing and verifying the NetWorker Module
for Microsoft SQL Server software installation. To verify that the module software is
installed properly, you must first configure the SQL Server host as a NetWorker client
and enable the Autostart option.
Perform a test backup of SQL Server by using NetWorker Module for Microsoft SQL
Server to ensure that:
◆ The necessary components are installed and configured properly.
◆ The NetWorker server can access the SQL Server host and perform a scheduled
backup.

Configuring the NetWorker Module

Due to the complexity of configuring scheduled backups, complete one of the
following before you begin the configuration:
◆ Perform a manual backup.
◆ Use the NetWorker Configuration Wizard to configure a basic scheduled backup.
Before you use the NetWorker Module for Microsoft SQL Server software to back up
the databases managed by SQL Server, you must configure the NetWorker server to
run with the module by creating the following:
◆ A backup Group resource for scheduled backups of SQL Server. For instructions,
see “Creating a backup group for scheduled backups” on page 29.
◆ A Client resource for the client host on which you installed the module. For
instructions, see “Creating a NetWorker client” on page 29.
For more information, refer to the documents listed in Table 6 on page 28.

Table 6 Reference documentation

Type of information Documentation

For using the NetWorker Administrator program or the NetWorker EMC NetWorker Administration Guide
Configuration Wizard to configure scheduled backups and add
clients to the NetWorker server.

For using the module software with the NetWorker server to perform EMC NetWorker Module for Microsoft
backups and restores. SQL Server Administration Guide

Note: The following set of instructions for creating a backup group and NetWorker client are
specific to running the NetWorker Administrator program from a Windows computer. To
perform these procedures from a UNIX computer, refer to the EMC NetWorker Administration
Guide.

28 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

Creating a backup group for scheduled backups

The following instructions provide basic detail on the procedures for the current
versions of NetWorker software.
To create a group:
1. From the Administration window of the NetWorker Management Console, click
Configuration.
2. In the expanded left pane, select Groups.
3. From the File menu, select New.
4. In the Name attribute, enter a name for the group.
5. In the Comment attribute, enter a description of the group.
6. For the Start Time attribute, enter a new time, unless it is appropriate to maintain
the default time of 3:33 a.m. Ensure that start times for different groups are far
enough apart so that one group has completed backing up before the next group
starts.
7. For the Autostart attribute, select Enabled.
8. In the Printer attribute, enter the name of the printer on which bootstrap save set
information will be printed.
9. Click Advanced.
10. For the Client Retries attribute, change the number of retries, if necessary. This
value specifies the number of times the NetWorker software attempts to back up a
failed client.
11. Click OK.

Creating a NetWorker client

The SQL Server host must be configured as a NetWorker client by using the Client
resource in the NetWorker Administrator program. The Client resource provides the
NetWorker server with information about the following:
◆ The data to back up for a client.
◆ How long to maintain entries for the data in the online index for restoring
(browse policy).
◆ How long to keep the media containing the client’s backed-up data (retention
policy).
You can configure each Microsoft SQL Server database on the same host as a separate
NetWorker Client resource.

Note: When the NetWorker Server is a UNIX server, a scheduled backup may require the
Remote User and password field to be populated with a SQL administrator account in the
format domain\username. It should be noted that if the password for this account is changed,
the remote password field for the client instance will also need to be updated or the backups
will fail.

For a clustered SQL client, enter information for the account performing the backups.

Configuring and testing the installation 29

Installation

To add and configure a new NetWorker client:

1. From the Administration window of the NetWorker Management Console, click
Configuration.
2. In the expanded left pane, select Clients.
3. From the File menu, select New.
4. In the Name attribute, enter the DNS name of the SQL Server host.
5. In the Save Set attribute, specify the items to back up.
For example, to back up all databases on the SQL Server host, enter:
MSSQL:
To back up a named instance, enter:
MSSQL$<instancename>:db_name

6. From the Group attribute, select the newly created backup group.
7. From the Schedule attribute, select Default.
8. From the Browse Policy attribute, select a browse policy.
9. From the Retention Policy attribute, select a retention policy.
10. Click Preferences.
11. Enter the attributes information on the General tab except for the following:
• In the Aliases attribute on the Globals (1 of 2) tab, enter the nicknames for the
client computers that queries can match. Otherwise, queries match only the
client name. Each Client resource should include both the DNS short name
and long name.
• In the Backup Command attribute on the Apps & Modules tab, enter the
following command (with the appropriate command options):
nsrsqlsv
12. Click OK to save the configuration.

Configuring volume You can create or edit destination volume pools for scheduled backups in the
pools NetWorker Administrator Pools resource. For details on using pools, refer to the
EMC NetWorker Administration Guide and the EMC NetWorker Module for Microsoft
SQL Server Administration Guide.

Starting a test The NetWorker Module for Microsoft SQL Server backup of a SQL Server database is
backup always a full backup. A full backup backs up the entire database, including
uncommitted transactions in the logs. The full backup accurately reflects the state of a
live database, including all transaction log data, at approximately the time the backup
completes. As the backup ends, the old logs are truncated and the logs begin
collecting transaction data again.
If you do not assign specific pools before performing a scheduled backup, the
database and transaction log backup data are automatically directed to the media
pools selected on the NetWorker server. If no pools are selected on the NetWorker
server, backup data is automatically directed to the NetWorker preconfigured pool
called Default.

30 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

! CAUTION
A backup cannot run if there is no media volume mounted in the backup device.
Make sure that a labeled media volume is mounted in the backup device before
starting a backup. The volume should be labeled for the volume pool where the
backup is to be directed. If there is no volume in the backup device when a backup
is started, no messages appear in the Backup Status window.

To test the SQL Server backup you scheduled in the NetWorker Administration
program:

Note: When a group backup is started manually, the NetWorker server runs the backup at the
level of the next scheduled backup, such as full, level [1 – 9], incremental, or consolidated.

1. From the Administration window, click Monitoring.

2. Click Groups.
3. Right-click the group to start, then select Start.
4. Click Yes to confirm the start.
The NetWorker server immediately backs up the clients in the group, overriding the
scheduled backup start time. The group icon changes to the clock icon until the
backup has completed or is interrupted.

Configuring and testing the installation 31

Installation

Maintaining a NetWorker Module installation

After NetWorker Module for Microsoft SQL Server software is installed, you can run
the Setup program in maintenance mode to repair or remove the existing installation.

Running the setup program in maintenance mode

When NetWorker Module for Microsoft SQL Server is already installed, the Setup
program automatically runs in maintenance mode:
1. Log in with administrator privileges to the target computer.
2. Exit all NetWorker programs.
3. In Windows Explorer, go to the directory that contains the module software setup
files (setup.exe).
4. In the Welcome to the InstallShield Wizard for NetWorker Module for
Microsoft SQL Server dialog box, click Next.
The Setup program detects the existing NetWorker Module for Microsoft SQL
Server installation and automatically displays the Program Maintenance dialog
box, as in Figure 3 on page 32.

Figure 3 Program Maintenance dialog box

5. Select the task you want to perform, then proceed to the appropriate procedure to
complete the maintenance task:
• Modify — Add new features to the existing installation.

Note: Modify is available for a NetWorker Module for Microsoft SQL Server that is
running in 32-bit mode. Modify is not available if it is running in a 64-bit mode. Only
the SQL Server Backup and Recovery component is available for 64-bit installations.

• Repair — Replace missing or corrupted program files, or repair registry

entries and shortcuts in the existing module installation. For instructions, see
“Repairing an installation” on page 34.

32 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

• Remove — Use the Setup program’s installation removal function to remove

the module software. Alternatively, you can use the Add/Remove program in
the Windows Control Panel to remove the module software installation. For
instructions, see “Removing the NetWorker Module software” on page 35.

Adding program features to an installation

To add program features to an existing NetWorker Module for Microsoft SQL Server
installation:
1. In Windows Explorer, go to the directory that contains the module software setup
files and run the setup.exe program.
Because the software is already installed, the Setup program now runs in
maintenance mode.
2. In the Program Maintenance dialog box, select Modify, and click Next.
3. In the Custom Setup dialog box, click the icon of each program feature to be
installed and select This feature will be installed on local hard drive, as in
Figure 4 on page 33.

Figure 4 Custom Setup dialog box

4. Click Next.
The Server dialog box appears.
5. In the Server dialog box, enter the hostname of the default NetWorker server to
which the NetWorker User for SQL Server program will connect when started.
If you do not enter a default NetWorker server, NetWorker User for SQL Server
attempts to connect to the local host.
6. In the Ready to Modify dialog box, click Install to begin the installation.
The Setup program then adds the selected program features to the existing
installation.

Maintaining a NetWorker Module installation 33

Installation

Repairing an installation
To repair an existing NetWorker Module for Microsoft SQL Server software
installation:
1. In Windows Explorer, go to the directory that contains the module software setup
files and run the setup.exe program.
Because the software is already installed, the Setup program now runs in
maintenance mode.
2. In the Program Maintenance dialog box, select Repair, and then click Next.
3. In the Ready to Repair dialog box, click Install to begin the installation.
The Setup program reinstalls the module software files as necessary.

34 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Installation

Removing the NetWorker Module software

You can remove an existing installation of the NetWorker Module for Microsoft SQL
Server either by using the Setup program, or the Windows Add/Remove Programs
tool.

Note: When removing the module software from a cluster, you must perform the procedure on
each cluster node.

Removing an installation by using the setup program

To remove a NetWorker Module for Microsoft SQL Server installation by using the
Setup program:
1. In the Windows Explorer, go to the directory that contains the module software
setup files and run the setup.exe program.
Because the software is already installed, the Setup program now runs in
maintenance mode.
2. Click Next.
3. In the Program Maintenance dialog box, select Remove, and click Next.
4. In the Remove the Program dialog box, click Remove.
The Setup program removes all module software program files and registry settings.

Removing an installation by using the Add/Remove Programs tool

To remove a NetWorker Module for Microsoft SQL Server installation by using the
Windows Add/Remove Programs tool:
1. From the Windows server, click the Start menu and select the Control Panel.
2. From the Control Panel, select Add/Remove Programs.
3. From the Add/Remove Programs window, select NetWorker Module for
Microsoft SQL Server.
4. Click Remove.

Removing the NetWorker Module software 35

Installation

36 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 3
Licensing and
Enabling the
Software

The chapter includes the following sections:

◆ How NetWorker software is licensed......................................................................... 38
◆ NetWorker Module for Microsoft SQL Server licensing ......................................... 38
◆ The evaluation process ................................................................................................. 39
◆ The licensing process .................................................................................................... 40
◆ NetWorker simplified licensing for virtual environments...................................... 45
◆ Additional licenses........................................................................................................ 46
◆ Managing licenses ......................................................................................................... 47

Licensing and Enabling the Software 37

Licensing and Enabling the Software

How NetWorker software is licensed

NetWorker software and added features, such as modules, are installed in evaluation
mode with all of the features enabled for a period of 30 days. The licensing of
NetWorker software means entry of enabler and authorization codes on the server for
the NetWorker environment. Without these codes, the software or added features
will not run beyond the evaluation period.
Each installation of NetWorker server software must be licensed with a base enabler.
This enabler “turns on” the software and allows you to use a particular bundle of
features, such as a specified number of clients and devices. All licensing takes place
on the server. The licenses are entered and stored on the server. The server enforces
the licensing.
Base enablers come in different editions, which enable varying degrees of
functionality. Add-on enablers allow a broader scope of features.
The steps in this chapter assume that the NetWorker software is installed and that all
of the software and hardware requirements have been met on the computer that will
access the NetWorker Management Console.

NetWorker Module for Microsoft SQL Server licensing

The NetWorker Module for SQL Server supports the following two configurations:
◆ Standalone (non-clustered)
One license is required per physical machine. Multiple SQL Server instances may
be installed.
◆ MSCS Active-Passive Cluster (one node is active and the other node(s) is used for
failover)
One NetWorker Module license is required per SQL virtual server. NetWorker
Module for SQL Server licenses in an active-passive cluster environment are
based on the number of SQL virtual servers. For example, in a cluster that has
two nodes and four SQL virtual servers, four NetWorker Module licenses are
needed to backup the four SQL virtual servers.
The following are example scenarios:
◆ On a SQL stand-alone server, where SQL Server supports multiple instances, only
one NetWorker Module license is required.
PhysicalServer1, 10.0.000.100, SQL Server instance -> 1 license
◆ In a SQL cluster, where SQL Server allows only one instance per SQL virtual
server, NMSQL requires a license for each name/IP address combination.
VirtualServer1, 10.0.000.101, SQL Server -> 1 license
VirtualServer2, 10.0.000.102, SQL Server -> 1 license
VirtualServer3, 10.0.000.103, SQL Server -> 1 license

Note: The SQL Server host can also be licensed on a dedicated storage node to allow for
LAN-free data protection.

38 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Licensing and Enabling the Software

The evaluation process

You can evaluate NetWorker software two ways:
◆ By evaluating a new installation of the software on a NetWorker server
◆ By evaluating NetWorker features on an existing installation

Evaluating a new installation

When you first install the NetWorker software, you can evaluate it with all the
modules and features for 30 days free without entering any codes.
By the end of the evaluation period, you must purchase, enter, and authorize a base
enabler to continue to use the NetWorker software to back up data. The base enabler
is the license that enables the edition purchased.
To continue to use some of the modules and features that were available with the
evaluation software, you might need to purchase add-on enablers, depending on the
edition of the base enabler.

Evaluating features on an existing installation

If you are evaluating one or more NetWorker Modules or features on an edition of
NetWorker software that has already been installed and enabled, enter a temporary
enabler for each module or feature. The temporary enabler is valid for 45 days.
To obtain a temporary enabler code, do one of the following:
◆ Go to the http://Powerlink.EMC.com website, select Support > Software
Downloads and Licensing > License Management, and then follow the
instructions for your product.
◆ Refer to the EMC Information Protection and Availability Product Families Media
Kit.
An alert message is generated 15 days before a NetWorker license is about to expire.
The alert remains until the NetWorker license is authorized or deleted.
To view the license alert:
◆ From the NetWorker Administration window, click Monitoring, and select the
Alert tab.
◆ From the Console window, click Events.
By the end of the evaluation period, you must purchase, install, and authorize the
corresponding license enablers to continue to use modules or features you have
evaluated. “The licensing process” on page 40 provides instructions.

Entering a temporary enabler code for NetWorker server release 7.3 or later
To enter the temporary enabler code:
1. Start the Management Console software.
2. Open the Administration window:
a. In the Console window, click Enterprise.
b. In the left pane, select a server in the Enterprise list.

The evaluation process 39

Licensing and Enabling the Software

c. In the right pane, select the application.

d. From the Enterprise menu, click Launch Application.
The Administration window is launched as a separate application.
3. From the Administration window, click Configuration.
4. In the left pane, select Registration.
5. From the File menu, select New.
6. In the Enabler Code attribute, type the enabler code.
7. (Optional) In the Comment attribute, type a description of the license.
8. Click OK.

The licensing process

To permanently use NetWorker software, you must purchase and enter a license
enabler code, and then authorize it. This licensing process is the same for all editions
of NetWorker software as well as for individual modules and features.
The license enabler code that you purchase is valid for 45 days, as a registration
period. During the registration period, you must obtain and enter a corresponding
authorization code. More instructions for purchasing, enabling, and authorizing the
NetWorker software are provided in the section “NetWorker Module for Microsoft
SQL Server licensing” on page 38.

! IMPORTANT
Automatically importing and installing the NetWorker license enablers and
authorization codes from EMC Powerlink® is the recommended way to obtain and
install license enablers and authorization codes. Do not perform the tasks in the
section “Manually enter and authorize the license enabler” on page 43 unless you
cannot import and install automatically.

Automatically import NetWorker license enablers and authorization codes from Powerlink
Automatically import and install NetWorker license enablers and authorization codes
from EMC Powerlink Licensing directly to a NetWorker server or a License Manager
system by using the following procedures.

Download the NetWorker license enabler codes from EMC Powerlink Licensing
You can install the NetWorker licenses to a local NetWorker server, a remote
NetWorker server, or to a License Manager system.
To download the license enabler codes from EMC Powerlink:
1. Go to the EMC Powerlink website (registration required) at
http://Powerlink.EMC.com.
2. Select Support > Software Downloads and Licensing > License Management,
and then select NetWorker from Licensing D-Q and follow the instructions for
your product. The Powerlink Licensing Home page appears.

40 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Licensing and Enabling the Software

Note: If the LAC # has not yet been entered, activated, and associated with the host ID,
follow the instructions in the email received from EMC Licensing before proceeding to the
next step.

3. On the Powerlink Licensing Home page, select Download Enabler Codes in the
NetWorker Tools section.
The Search for Downloading Enabler Codes page appears.
4. For the %HostID attribute, enter a valid HostID.
5. Click Search.
The Search for Downloading Enabler Codes page appears, displaying the list of
hosts that match the criteria.
6. Click the HostID that matches the criteria.
The Download page appears.
7. Click Download Enablers, then separately click the Download CSV, Download
nsradmin, and Download ReadMe buttons to download and save these three
files:
• ReadMe file
This file describes the process and how to use nsradmin to load the enablers.
– Format: ReadMe_<HostID>_<Date>.txt
– Example: ReadMe_df010b3f_20080814.txt
• nsradmin file
This file loads into nsradmin.
– Format: <HostID><date>.nsradmin
– Example: df010b3f_20080814.nsradmin
• CSV file
This file contains the enabler codes and the information related to them,
including part descriptions, part numbers, and authorization (auth) codes.
You can import this file into Excel and search and sort the contents.
– Format: <hostID>.csv
– Example: df010b3f.csv
These files can be downloaded at any time from Powerlink.

Note: As additional licenses are added to a host profile, these new licenses will be included in
future downloads.

Apply the NetWorker license enabler codes

Perform the following to apply enabler codes:
1. Ensure that you have the following permissions on the NetWorker server. The
permissions differ for Windows, Linux, and UNIX:
• Windows: Administrator
• UNIX and Linux: root
2. Identify the location where the files were downloaded.

The licensing process 41

Licensing and Enabling the Software

3. Run the following nsradmin command from the directory where the source_file is
located.

Note: The nsradmin command can be run from any NetWorker client, storage node, or
server.

• To install the NetWorker licenses on the NetWorker server, type this

command:
nsradmin -i source_file > output_file
• To install the NetWorker licenses on a remote NetWorker server, type this
command:
nsradmin -i source_file -s server_name > output_file
• To install the NetWorker licenses on a License Manager system, type this
command:
nsradmin -i source_file -s server_name -p lgtolmd > output_file
4. Open and review the output_file for success or failure messages to ensure that the
NetWorker licenses have been properly installed.
• Success message in the output file.
If the first attempt to load a license was successful, a message similar to the
following appears in the output file:
C:\PROGRA~1\Legato\nsr\bin\std>nsradmin -i infile
created resource id 25.0.0.20.96.108.23.72.137.69.168.135(1)
Current query set
updated resource id 25.0.0.20.96.108.23.72.137.69.168.135(2)
• Failure message in the output file.
If a license load failed, a message similar to one of the following might appear:
– This message in the output file indicates that the license already exists in
NetWorker and can be ignored:
C:\PROGRA~1\Legato\nsr\bin\std>nsradmin -i infile
create failed: A license enabler already exists with enabler
code xxxxxx-xxxxxx-xxxxxx
Current query set
updated resource id 25.0.0.20.96.108.23.72.137.69.168.135(3)

Note: If the nsradmin command has previously been run on a host, failure
messages might be generated for NetWorker licenses that already exist.

– This message in the output file indicates that the NetWorker server
processes are not running on the system. To work around this issue, start
the NetWorker processes on the NetWorker server:
C:\PROGRA~1\Legato\nsr\bin\std>nsradmin -i infile pasb-tomp
39078:nsradmin: RPC error: Program not registered (severity 4,
number 15)

Provide feedback
To provide feedback:
◆ If error messages appear in the output file or you would like to provide feedback,
contact EMC Licensing.
◆ If you cannot determine the reason for a failure or experience problems with
updating the NetWorker license, contact EMC Customer Support. You can open a
Service Request on http://Powerlink.EMC.com.

42 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Licensing and Enabling the Software

Manually enter and authorize the license enabler

These sections explain how to enter and authorize the license enabler manually:
1. “Enter the license enabler code for NetWorker server release 7.3 or later” on
page 43
2. “Obtain an authorization code” on page 44
3. “Enter the authorization code” on page 44

Enter the license enabler code for NetWorker server release 7.3 or later

Note: To save time when entering multiple licenses, enter the base enabler last. Otherwise, once
a base enabler is entered, devices that do not yet have licenses entered may be disabled. Those
devices would have to be reenabled manually after their licenses are installed.

To enter the license enabler code:

1. Start the Management Console software.
2. Open the Administration window:
a. In the Console window, click Enterprise.
b. In the left pane, click a server in the Enterprise list.
c. In the right pane, click the application.
d. From the Enterprise menu, select Launch Application.
The Administration window is launched as a separate application.
3. In the Administration window, click Configuration.
4. In the left pane, select Registrations.
5. From the File menu, select New.
The Create Registration dialog box appears.
6. In the Enabler Code attribute, type the enabler code.
7. (Optional) In the Comment attribute, type a description of the license.
8. Click OK.
The new license is added and appears in the right pane. Repeat step 1 to step 8 to
add any additional enabler codes.
After you type a license enabler code, you have 45 days as a registration period to
authorize the software. An alert message is generated 15 days before a NetWorker
license is about to expire. The alert remains until the NetWorker license is authorized
or deleted.
To view the license alert:
◆ From the NetWorker Administration window, click Monitoring and select the
Alert tab.
◆ From the Console window, click Events.

The licensing process 43

Licensing and Enabling the Software

Obtain an authorization code

! IMPORTANT
http://Powerlink.EMC.com > License Management. If the software or feature is
not authorized by the end of the 45-day registration period, the backup function or
feature is disabled. However, data that was backed up during the registration
period can still be recovered from local devices.

Enter the authorization code

To complete the licensing process, you must enter the unique authorization code on
the server within 45 days of entering the license enabler code.
If the authorization process is successful, the expiration date for the license displays:
Authorized - No expiration date.
If the authorization is not verified in this way, contact the
http://Powerlink.EMC.com.
To avoid an interruption in scheduled backups if you move the software from one
computer to another, or to change the network address of a computer after the
software is installed, perform one of the following:
◆ Obtain a new authorization code. You need the host ID of the original server as
well as the new server. The host ID appears in the server’s Registration window.
◆ Install and configure the NetWorker License Manager software. “Managing
licenses” on page 47 provides information on use of the NetWorker License
Manager, and the latest NetWorker License Manager Installation and
Administration guide.
To enter the authorization code:
1. Start the Management Console software.
2. Open the Administration window:
a. In the Console window, click Enterprise.
b. In the left pane, select a server in the Enterprise list.
c. In the right pane, click the application.
d. From the Enterprise menu, select Launch Application.
The Administration window is launched as a separate application.
3. In the Administration window, click Configuration.
4. In the left pane, select Registration.
5. In the right pane, select a license.
6. From the File menu, select Properties.
7. In the Auth Code attribute, type the authorization code for the product. The
authorization code is the code assigned to the specified permanent enabler or
update enabler code.
8. Click OK.
The license is now permanently enabled.

44 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Licensing and Enabling the Software

Update enablers
To update existing software to a major release, an update enabler is necessary. With a
first-time purchase of software, a one-year update agreement may be included. After
a year, an update enabler may be acquired with a new update agreement purchase.

Update enabler code for updating from NetWorker releases prior to release 7.5
When updating from an earlier NetWorker release to release 7.5, the required update
enabler is ea7e6c-a61631-bf0db0.

! IMPORTANT
Be sure to apply the update enabler before upgrading to NetWorker release 7.5.
Contact EMC Licensing within 45 days to have the update enabler permanently
authorized.

NetWorker simplified licensing for virtual environments

NetWorker introduces a simplified licensing model for virtualized environments. The
EMC Software Compatibility Guide provides a detailed list of supported server
virtualization environments.
Two new attributes have been added to the General tab of the Client resource to
identify the client as a virtual client:
◆ Virtual Client — If the client is a virtual client, set the attribute to Yes by selecting
the Virtual Client attribute checkbox.
◆ Physical Host — If the client is a virtual client, set the attribute to the hostname of
the primary/initial physical machine hosting the virtual client.

Virtual Edition Client Connection license

A new license type, Virtual Edition Client Connection, works with all server
virtualization environments supported by the NetWorker software.
The host identified in the Physical Host attribute consumes one Virtual Edition Client
Connection license, regardless of how many virtual clients are running on that host. If
a virtual machine is licensed on one physical host and then migrates to another
physical host, the new physical host requires its own Virtual Client Connection
license. The hostname does not need to be fully qualified, and must be less than 64
bytes. All clients sharing the same physical host must use an identical name; do not
mix name formats such as short, FQDN, or IP address.
To free a Virtual Client Connection license that has been assigned to a physical host,
all references to the physical host must be removed by either of the following:
◆ Changing the Virtual Client and/or Physical Host attribute in the Client resources
for all virtual clients that reference the physical host.
or
◆ Deleting all Client resources for virtual clients that reference the physical host.

Licensing changes for NetWorker Modules in virtual environments

When NetWorker Module software is running natively on one or more virtual
machines, one module license per module type is consumed per physical host,
regardless of the number of virtual clients associated with that physical host. The

NetWorker simplified licensing for virtual environments 45

Licensing and Enabling the Software

physical host itself also requires a Virtual Edition Client Connection license. Every
physical machine that might host virtual clients with modules should be licensed in
this way.
One license is required for each application type (SQL, Exchange, SharePoint, Oracle,
SAP) used within all of the virtual machines on a single physical server. There are no
changes to model codes for NetWorker Modules, so use existing codes and license
enablers.
Also, for module licenses that specify the operating system, operating system
restrictions are not enforced for modules running on virtual clients, allowing the
physical host to run multiple types of virtual operating systems without regard for
operating system restrictions in the module license.

Applying the Virtual Client license to an existing VM after upgrading from a previous release
The Virtual Client Connection license is not automatically applied to an existing VM
after upgrading to NetWorker release 7.5. As a result, the VM uses one standard client
license for the pre-existing virtual client instead of using the virtual client license.
To take advantage of the Virtual Edition Client Connection licensing policies and free
up the use of the standard client license, select the Virtual Client attribute checkbox
for this client's resource, and specify the Physical Host attribute.

Licensing changes for VMware Consolidated Backup

When VMware Consolidated Backup (VCB) is being used, each proxy backup host
consumes one standard Client Connection license, regardless of how many virtual
clients are configured to back up through the proxy backup host.

Additional licenses
This section describes a few of the additional licenses required to operate some of the
features.

Client connection licenses

Every computer to be backed up in a datazone requires a client connection license,
even the server. The client connection license may be one of the licenses that is
supplied with the base enabler or purchased separately. An NDMP data server
requires a special type of client connection license.

Note: ClientPak® enablers are no longer required. Client licensing is now based solely on the
client connection enablers.

Storage nodes
Each storage node requires a storage node license, in addition to its client connection
license. A dedicated storage node, which allows the storage node to back up only
itself, is licensed separately.

Cluster clients
Cluster clients no longer require a separate license. Each physical node in a cluster
consumes one regular Client Connection license.

46 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Licensing and Enabling the Software

HomeBase Server and Agent

The HomeBase Server and Agent have separate licensing schemes and require
separate enablers. The following documentation provides more information on
HomeBase licensing:
◆ EMC HomeBase Server Installation and Administration Guide
◆ EMC HomeBase Agent Installation and Administration Guide

Managing licenses
The NetWorker License Manager software provides centralized license management,
which enables you to maintain all of an enterprise’s licenses from a single computer.
With the NetWorker License Manager, you can move software from one computer to
another, or change the IP address on an existing server without having to reauthorize
the software. The NetWorker License Manager can be installed as an option during
the software installation.
To begin to implement the NetWorker License Manager:
1. Obtain bulk enabler codes at http://Powerlink.EMC.com.
2. Install the NetWorker License Manager software.
3. Configure the NetWorker License Manager software.
4. Configure the NetWorker servers to access the NetWorker License Manager for
their licenses.
The latest NetWorker License Manager Installation and Administration Guide
provides more information on how to install and use the NetWorker License
Manager.

Managing licenses 47
Licensing and Enabling the Software

48 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 A
Setting Permissions on
Windows Server 2003

This appendix describes how to set permissions for the NetWorker Module for
Microsoft SQL Server on Windows Server 2003.
This appendix includes the following section:
◆ Setting access rights for the NetWorker Module ...................................................... 50

Setting Permissions on Windows Server 2003 49

Setting Permissions on Windows Server 2003

Setting access rights for the NetWorker Module

The NetWorker Module for Microsoft SQL Server on Windows Server 2003 requires
access to various system folders and resources. By default, non-administrator user
accounts are limited and do not have the necessary privileges to run the NetWorker
Module. The following steps enable a local system administrator to configure these
user accounts to run the NetWorker Module for Microsoft SQL Server.
To grant the permissions to NetWorker Module for Microsoft SQL Server for accounts
that are not the members of the local administrator group, set the following registry
and file objects permissions:
1. Make sure that the security settings on the applogs directory, under the
NetWorker Module for Microsoft SQL Server installation path, allow Modify.
(The default installation path is C:\Program Files\Legato\nsr\applogs).
2. Make sure that the following registry keys have the following permissions set:
Native registry keys
• HKLM\Software\Legato\BSMSQL\Environment (Full)
• HKLM\Software\Microsoft\DataAccess (Read)
• HKLM\Software\Microsoft\MSSQLServer (Read)
• HKLM\Software\Microsoft\Microsoft SQL Server (Read)
WOW64 registry keys (32-bit SQL Server on 64-bit systems)
• HKLM\Software\Wow6432Node\Microsoft\MSSQLServer (Read)
• HKLM\Software\Wow6432Node\Microsoft\Microsoft SQL Server (Read)
3. Make sure that the account is also:
• Able to Create Global Objects under the local Security Policy, which is
required by the SQL VDI interface used by this module.
• A member of the Backup Operator’s group.
• Included in the sysadmin role within SQL Server.
The Microsoft SQL Server product documentation provides complete procedures for
these tasks.

50 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide
 Index

A creating a client 29
access for Windows 2003 Servers 50 creating a group 29
starting a test backup 30
SQL Server
I module compatibility 15
installation NetWorker and module installation 10
32-bit platform disk space 18 supported versions 10
accessing files 22 supported operating systems 15
adding program features 33
ia64 platform disk space 18
in a Microsoft cluster 26 U
locations 20 upgrading the module 19
prerequisites 18
roadmap 14
running in maintenance mode 32
testing the configuration 28
x64 platform disk space 18
installation path 17

L
language support 14

M
maintenance mode 32
Microsoft cluster installation 26
module backward compatibility 17

N
NetWorker Module configuration 28
NetWorker software support 17

P
PowerSnap Module support 11
program feature additions 33

R
removing an installation 35

S
scheduled backups 29

EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide 51
Index

52 EMC NetWorker Module for Microsoft SQL Server Release 5.2 Service Pack 1 Installation Guide