Republic of the Philippines

Department of Education
National Capital Region
DIVISION OF CITY SCHOOLS – MANILA
Manila Education Center Arroceros Forest Park
Antonio J. Villegas St. Ermita, Manila

Information and Communication

Technology
Computer System Servicing
Grade 9

APPLY QUALITY
STANDARDS OF RECEIVED
MATERIALS
Most Essential Learning Competency
Applying Quality Standards of Received Material in ICT-CSS
TLE_IACSS9-12AQS-Ia-1
1st Grading, 1st Week

0
HOW TO USE THIS MODULE?

Before starting the module, I want you to set aside other tasks
that will disturb you while enjoying the lessons. Read the simple instruction
below to successfully enjoy the objectives of this kit. Have fun!

1. Follow carefully all the contents and instructions indicated in every

page on this module
2. Write on you notebook or any writing pad the concepts about the
lessons. Writing enhances learning, that is important to develop and
keep in mind.
3. Perform all the provided activities in the module.
4. Let you facilitator/guardian assess your answers.
5. Analyze conceptually the post test and apply what you have learned.
6. Enjoy studying!

PARTS OF THE MODULE

• Expectations - These are what you will be able to know after

completing the lessons in the module.
• Pre-test - This will measure your prior knowledge and the concepts
to be mastered throughout the lesson.
• Looking Back - This section will measure what learnings and skills
that you understand from the previous lesson.
• Brief Introduction-This section will give you an overview of the
lesson.
• Activities- These are activities designed to develop critical thinking
and other competencies. This can be done with or without a partner
depending on the nature of the activity.
• Remember - This section summarizes the concepts and applications
of the lessons.
• Checking your Understanding - It will verify how you learned from
the lesson.
• Post-test - This will measure how much you have learned from the
entire module.

1
LESSON 1 - SPECIFICATION OF MATERIALS AND
COMPONENTS

EXPECTATION

• Discuss the specification of materials and components

• Determine the factors when selecting the materials
• Give examples of common materials used for ICT

PRETEST

Direction: Choose the BEST answer among the lists.

1. It is the ability to choose materials according to different considerations
A. Cost B. Environment C. Selection D. Testing
2. It is done to analyze the quality and standards of materials
A. Cost B. Environment C. Selection D. Testing
3. It is the amount to be considered when purchasing materials
A. Cost B. Environment C. Selection D. Testing
4. Factor when choosing material based on its effect to pollution in soil,
water and air
A. Chemical properties
B. Cost of Material
C. Environmental consideration
D. Physical properties
5. It is the material properties evident during the time of its use will show
chemical reaction
A. Chemical properties
B. Cost of material
C. Environmental consideration
D. Physical properties

Online Link:
https://docs.google.com/forms/d/e/1FAIpQLScZ8M0ZY5FIUGrKa4R3dx
u-vo-6S6J0TWhoknLN1QK99UPd3g/viewform

2
LOOKING BACK TO YOUR LESSON
At home or in school, there are computers, materials and components,
check you prior knowledge by re-arranging the jumbled letters as shown
below.

A E P S R E K C B E W M A
TINOROM

K S D I F H A S L R E T U P MOC
SCDITCAPMOC POTKSED

DRAOBYEK POTPAL
RETUPMOC

T E S D A E H E S U O M

Online Link: https://docs.google.com/forms/d/e/1FAIpQLSc-

1wAOqaV_eqoJfUXSzEx6WeiKEfY7jBoDQmpekEK5bzCesQ/viewform

BRIEF INTRODUCTION

ICT materials, components and assemblies have its specifications

before it will be purchased. As a learner you are expected to be familiar
with the properties of these materials, products and the factors to be
considered should be your basis in choosing the proper materials,
components and assemblies.

3
 The Factors in Selecting the Materials:

1. Selection of material – it is the ability to choose the materials using the

following considerations:
• Cost of the material – is the amount of purchasing the materials, it may
differ from one supplier to another even if the specifications are the
same.
• Environmental consideration – anything that leads to the pollution of
soil, water and air, especially its energy consumption impact. At the
end of ICT hardware use, recycling, disposal like e-waste this would be
used in landfills and would provide impact and effect to the
environment.
• Chemical properties – is a material properties evident during the time
of its use will show chemical reaction.
• Physical properties – the identifiable and unique aspect of a material
most particularly its basic capabilities.
• Mechanical attributes – the physical properties that any material
exhibits when applied with forces, such as elasticity, tensile strength,
elongation, hardness and fatigue limit.
• Company producing the material – the business name provides
identity to the business and the product it produces, especially when
the enterprise produces unique and amazing products.

2. Testing of material – this will help analyze the quality and standards of
materials using the following techniques:
• Hardness tester – any device that checks the hardness of a material
by measuring the durability of such material.
• Comprehensive strength test – it is more of mechanical test that
measures the maximum amount of compressive load a material can
bear before such material breaks.
• Impact test – is used to observe the mechanics how the material
exhibit when it experience shock and such material immediately
deform.
• Fluoroscope – is an imaging machine which uses X-rays to determine
the interior characteristics of an object.
• Testing machine – a universal tester for materials for testing tensile
strength and compressive strength of materials.
• Creep test – is subjecting the material to high temperature progressive
deformation at constant stress test or ability to alter its form after such
test has been taken.

3. Cost of material – the amount when buying or selecting the materials for
specific project. Though this is economical in the selection process, the
amount must consider also the quality and reliability of materials.

4
 The ICT Materials, Components, Assemblies and Its Specifications

In relation to the factors in selecting the materials, as a learner, you

need to be familiar with the ICT materials, components and assemblies’
specifications. Not just the name of these items, you must be particular also
on how to describe details about such item.

Mouse
Flash disk Compact disc
Logitech corded mouse
USB 2.0 / 3.0 CD 700MB USB connectivity
8GB / 16GB DVD 4.7GB 800 dpi resolution
5 feet cord

Memory/RAM AVR
Microprocessor
DDR 3/DDR 4 3 outlet with 220V
2GB/ 4GB/ 8GB Intel Core i7 Processor
Max
8M Cache, 4.8 GHz
500VA / 500watts
4 Cores
Solid State Electronics
U-Ultra low power
10th Generation

Head set with

microphone Scanner
Camera/webcam
Logitech stereo headset Type: Flatbed color
HxWxD:29mm x 94mm Full stereo sound Photoelectric device
x 24mm Noise-cancelling- Color CCD line sensor
Full HD 1080p Microphone 3200dpi
90° field of view In-line audio control

Keyboard
UTP cable and RJ45
Cable tester USB keyboard
Touch sensitive UTP Gigabit Ethernet
Slow & Fast test switch Slim keyboard 100 Base-T Standard

5
 RJ45 10Base T Spill resistant 4 pair UTP 24 AWG
RJ11/12 Cables
Power supply 9Vbattery RJ45 8P8C 8-pin

ACTIVITIES
Crossword Puzzle: Using the crossword puzzle form below, use your
understanding on names, specification of materials and components, locate
at least 20 words horizontally, vertically, diagonally and combinations.

C K A B C D E F G H I H E A D S E T J C
H O E K L M N O P Q R S N T U C B W X O
E M S Y A A A B I C T R V R T A B B A M
M A A T B B F L A S H D I S K N C C B P
I T B A B O B C J D Q D R D N D D C A
E
C E C B C C A D K E W C O R W E E E D C
A R D C D D C R L F D F N T W R F F E T
L I E D E H D R D G E H M C A Q G G F D
A A F E F A E W M H T C E D D D H H G I
B L G F G R F E N H D D N R A D J I H S
C A H G H D G B O J F C T E S T I N G C
M E C H A N I C A L G C U E T G K J I A
D A I H I E H A P K C A M E R A M K J B
E B C I J S I M Q Q M O U S E A L L K C
F C A H K S J E R W E F E D N G N M L D
G D B J I E K F S E M R I B G C O N M E
H E L K L N L G T R O T J N T D P O N F
I F E L M F E H U T R Y K D H E Q P O G
J G T E S T E R V Y Y D L S B C R Q P H
M I C R O P R O C E S S O R C U S R Q I

CHECKING YOUR UNDERSTANDING

Direction: Choose the BEST answer among the lists.

1. A. AVR B. Flash disk C. Headset D. Memory

2. A. Memory B. Microprocessor C. Scanner D. Webcam

3. A. Desktop B. Keyboard C. Laptop D. UTP

6
4. A. Cable tester B. Headset C. Microphone D. Webcam

5. A. Compact disc B. Flash disk C. Microprocessor D. RAM

6. It is the ability to choose materials according to different considerations

A. Cost B. Environment C. Selection D. Testing
7. It is done to analyze the quality and standards of materials
A. Cost B. Environment C. Selection D. Testing
8. It is the amount to be considered when purchasing materials
A. Cost B. Environment C. Selection D. Testing
9. Factor when choosing material based on its effect to pollution in soil,
water and air
A. Chemical properties
B. Cost of Material
C. Environmental consideration
D. Physical properties
10. It is the material properties evident during the time of its use will show
chemical reaction
A. Chemical properties
B. Cost of material
C. Environmental consideration
D. Physical properties

Online link:
https://docs.google.com/forms/d/e/1FAIpQLScuf1zM1PneKjxZh3nbPpL
SFj2WwStq5eS9uzctDPvuveuDHg/viewform

7
LESSON 2 - WORK ORDER AND STANDARD PROCEDURES

EXPECTATION

• Identify the SOP in Material Options.

• Explain the work order and standard procedures.
• Determine reports needed that is related to work order and
standard procedures.

PRETEST
Select the BEST answer from the given lists.

1. Materials that are free from any deficiencies.

A. Good quality B. Low cost C. Reliable D. Suitable
2. Material that is characterized by its consistent performance.
A. Good quality B. Low cost C. Reliable D. Suitable
3. Characteristic of material that is inexpensive, cheap.
A. Good quality B. Low cost C. Reliable D. Suitable
4. Material that is of right quality for its intended use. –
A. Good quality B. Low cost C. Reliable D. Suitable
5. Somebody that makes the record of receipts, materials purchased and
quantity of materials.
1. Coordinator B. Monitor C. Purchaser D. Quality checker

Online Link:
https://docs.google.com/forms/d/e/1FAIpQLSdOR3agkeXpp0KKOgpE5
SJ1i1xUm_FQOmp8jaaGlbHGAMcpJQ/viewform

LOOKING BACK TO YOUR LESSON

This is a recall of what have been discussed in the previous lesson,

re-arrange the letters to form the correct word mentioned in the definitions.

N I O T C E L E S - is the ability to choose materials using various factors.

Answer: ________________

T O S C – is the amount in purchasing the materials may differ from

one supplier to another. Answer: _____________

T A L N E M N O R V I N E - is a consideration in relation to pollution of

water, soil and air. Answer: ______________

8
 C A L S I Y H P - is the properties showing identifiable and unique aspect
of the material. Answer: _______________

L A C I N A H C E M – an attribute of any material that exhibits elasticity,

tensile strength, elongation and hardness when applied with forces.
Answer: ________________

S S N E D R A H T E S T – is any device that checks the durability of

materials. Answer: _______________

H T G N E R S T T S E T – a mechanical test that measures the maximum

amount of compressive load before such material breaks.
Answer: _______________

T C A P M I T S E T – used to observe the mechanics on how the material

exhibit due to excessive shock before such material immediately deform.
Answer: _______________

P E E C R T S E T – is subjecting the material to high progressive

temperature before its deformation at constant stress.
Answer: _______________

P E R O S F L O U C O – is an imaging machine which uses X-rays to

determine the interior characteristics of an object.
Answer: _______________

Online Link:
https://docs.google.com/forms/d/e/1FAIpQLSdU6ijL9M_UwN4ge8armsl
_AAFCLPlKudyQfLJWkZjJvavsDw/viewform

BRIEF INTRODUCTION

The work order and standard procedure (Standard Operation

Procedure – SOP) are statements the learners should be familiar with to
ensure good work procedures are set in proper order and condition. This is
used to give directions and clarity to all those concerned individuals.

9
 The SOP in Material Options

The learner should be familiar and include a standard operation

procedure (SOP) in material selection particularly those that are useful such
as computer, parts, properties, installation materials, networking and
troubleshooting on the following items in terms of:

• Good quality – free from any

deficiencies
- Check product inspection
record
- Physical inspection
• Reliable – consistent
performance
• Low cost – inexpensive, cheap
• Suitable for the application or
purpose – right quality for its
intended use

Mock-up view of computer

components and assemblies

 What Should be Done When Receiving the Materials

The SOP or things to be done as soon as you receive materials.

• Match the packing slip or

marking slip of the items
received with the paper
itineraries
• The materials received is
indicated in the purchase
order
• Materials of acceptable
conditions
• Setup or installation terms
Check the item before signing the are met
paper itineraries of received materials

 Things to Do When the Materials or Goods are Received

10
 • Place the paper/document in a
record folder or cabinet
• Use administrative software to
document electronic data of
received materials/goods
• Set aside those items that are
defective or goods to be
returned.

Checking the bar code of the

received materials

 When is Return of Materials/Goods/Merchandise an Option

• Incomplete materials received

from the suppliers
• Defective materials
• Make arrangement with the
supplier regarding incomplete
materials or change of
defective materials

Returned merchandise

 Making the Inventory Report of Materials

• Monitor how many materials

are available and already at
hand
• Record purchases of
materials
• Report damages of materials

Monitor the received materials

11
 The Learners on Effective Management and Efficient
Responsibilities

Act as quality checker – record the date of receipt, name of materials

purchased, quantity, official receipt number, signature of the person who
bought the materials.

= Log report to be accomplished by the quality checker

Date OR # Item Quantity Signature Quality
Received Name Checker

• Monitor and coordinate the checking requirements – identify the

materials that are in good condition, damage or needing replacements.

= Assessment form of materials received

Quality Checker: Date:
Item Name Total # in Good Total # of Errors Comments
Condition

• Generate reports when receiving the materials – record data of the

reports both record book and digital format (administrative software)

ACTIVITIES
Make a log report of the received materials using the appropriate form
below:
15 pcs Flash disk, 32 GB, OR #4405
100 pcs RJ 45, OR# 77325
8 pcs Optical mouse, OR# 66378
10 meters UTP cable Cat6, OR# 2243
20 pcs DVD compact discs, OR# 12354
6 pcs Headset with microphone, Sales Invoice# 23465
2 pcs LAN tester, good condition, Invoice# 114367
2 units Laptop computer, OR# 78934
10 pcs Computer monitor, 15” screen, Invoice# 2654
5 pcs Keyboard, OR# 8756

= Log report to be accomplished by the quality checker

12
 Date OR # Item Name Quantity Signature Quality
Received Checker

CHECKING YOUR UNDERSTANDING

Choose the BEST answer from the given lists.

1. Materials that are defective and needing replacements.

A. Damage B. Good C. Incomplete label D. Items accepted
2. It is the paper or marking that is placed in a box of material.
A. Label slip B. Material slip C. Packing slip D. Paper slip
3. A code or marking indicated on the package of received material.
A. Bar code B. Cam code C. Multiple code D. Universal code
4. When making arrangement with suppliers what is the basic reason.
A. Inventory of available material C. Praise the supplier
A. Over supply of material D. Return of defective material
5. The document electronic media as record of the received materials
A. Administrative software C. Paper software
B. Defective software D. Record software
6. Materials that are free from any deficiencies.
A. Good quality B. Low cost C. Reliable D. Suitable
7. Material that is characterized by its consistent performance.
A. Good quality B. Low cost C. Reliable D. Suitable
8. Characteristic of material that is inexpensive, cheap.
A. Good quality B. Low cost C. Reliable D. Suitable
9. Material that is of right quality for its intended use.
A. Good quality B. Low cost C. Reliable D. Suitable
10. Somebody that makes the record of receipts, materials purchased
and quantity of materials.
A. Coordinator B. Monitor C. Purchaser D. Quality checker

Online
Link: https://docs.google.com/forms/d/e/1FAIpQLScSBb2e7RwAS5OvCVt_MOjCXO2V
8pgZGaI6dfCaCGVfl-szEQ/viewform

13
POST TEST
Check what you have learned in applying quality standards on received
materials, choose the BEST answer from the given lists.

1. Materials that are defective and need replacements and we call the
supplier because the material is ____________
A. Damage B Good C. Incomplete label D. Items accepted
2. It is the paper or marking that is placed in a box of material.
A. Label slip B. Material slip C. Packing slip D. Paper slip
3. A code or marking indicated on the package of the received material.
A. Bar code B. Cam code C. Multiple code D. Universal code
4. When making arrangement with suppliers what is the basic reason?
A. Inventory of available material
B. Over supply of material
C. Praise the supplier
D. Return of defective material
5. The document electronic media as record of the received materials
A. Administrative software
B. Defective software
C. Paper software
D. Record software
6. Materials that are free from any deficiencies.
A. Good quality B. Low cost C. Reliable D. Suitable
7. Material that is characterized by its consistent performance.
A. Good quality B. Low cost C. Reliable D. Suitable
8. Characteristic of material that is inexpensive, cheap.
A. Good quality B. Low cost C. Reliable D. Suitable
9. Material that is of right quality for its intended use.
A. Good quality B. Low cost C. Reliable D. Suitable
10. Somebody that makes the record of receipts, materials purchased and
quantity of materials.
A. Coordinator B. Monitor C. Purchaser D. Quality checker

11. A. AVR B. Flash disk C. Headset D. Memory

12. A. Memory B. Microprocessor C. Scanner D. Webcam

13. A. Desktop B. Keyboard C. Laptop D. UTP

14. A. Cable tester B. Headset C. Microphone D. Webcam

14
15. A. Compact disc B. Flash disk

C. Microprocessor D. RAM
16. It is the ability to choose materials according to different considerations
A. Cost B. Environment C. Selection D Testing
17. It is done to analyze the quality and standards of materials
A. Cost B. Environment C. Selection D. Testing
18. It is the amount to be considered when purchasing materials
A. Cost B Environment C. Selection D. Testing
19. Factor when choosing material based on its effect to pollution in soil,
water and air
A. Chemical properties
B. Cost of Material
C. Environmental consideration
D. Physical properties
20. It is the material properties evident during the time of its use will show
chemical reaction
A. Chemical properties
B. Cost of material
C. Environmental consideration
D. Physical properties

Online Link:
https://docs.google.com/forms/d/e/1FAIpQLSdgMKFCs9qv5u8qBHzxM
mpxH2BnHq0VXQI_3y2ujZWaIf2rAA/viewform

15
Lesson 1
Looking Back to Your Lesson

MONITOR SPEAKER WEBCAM

COMPACT DISC FLASH DISK DESKTOP COMPUTER
KEYBOARD LAPTOP COMPUTER
HEADSET MOUSE

Activities – Crossword Puzzle

CHEMICAL COMPACT DISC MOUSE STRENGTH

COST ENVIRONMENT WEBCAM MEMORY
KEYBOARD TESTING MACHINE CAMERA
MATERIAL MECHANICAL CABLE TESTER HEAD SET
FLASH DISK HARDNESS MICROPROCESSOR SCANNER

Checking Your Understanding

1. C Headset
2. B Microprocessor
3. C Laptop
4. D Webcam
5. B Flash disk
6. C Selection
7. D Testing
8. B Cost
9. C Environmental consideration
10. A Chemical Properties

16
Looking Back to Your Lesson

SELECTION HARDNESS TEST

COST STRENGTH TEST
ENVIRONMENTAL IMPACT TEST
PHYSICAL CREEP TEST
MECHANICAL FLUOROSCOPE

Activities – Making a Log Report

Date OR # Item Name Quantity Signature Quality

Received Checker
6/5/20 4405 Flash disk, 15 pcs
32 GB
6/5/20 77325 RJ 45 100 pcs
6/5/20 66378 Optical 8 pcs
mouse
6/5/20 2243 UTP cable 10 meters
Cat 6
6/5/20 12354 DVD 20 pcs
compact
discs
6/5/20 23465 Headset 6 pcs
with
microphone
6/5/20 114367 LAN tester 2 pcs
6/5/20 78934 Laptop 2 units
computer
6/5/20 2654 Computer 10 pcs
monitor,
15” screen
6/5/20 8756 Keyboard 5 pcs

Checking you Understanding

1. A Damage
2. C Packing slip
3. A Bar code
4. D Return of defective material
5. A Administrative software
6. A Good quality
7. C Reliable
8. B Low cost
9. D Suitable
10. D Quality checker

17
Post Test

1. A Damage 11. C Headset

2. C Packing slip 12. B Microprocessor
3. A Bar code 13. C Laptop
4. D Return of defective material 14. D Webcam
5. A Administrative software 15. B Flash disk
6. A Good quality 16. C Selection
7. C Reliable 17. D Testing
8. B Low cost 18. A Cost
9. D Suitable 19. C Environmental consideration
10. D Quality checker 20. A Chemical properties

References:

Checking Your Brand New

Laptop https://www.youtube.com/watch?v=oqbyogMSs18

Product Inspection Guide Notes https://www.intouch-

quality.com/blog/product-inspection-lab-testing-verify-quality-materials

TLE 2020 Learning Module – DepEd PC Hardware Servicing, The

Strengthened Technical Vocational Education Program, pdf file pp. 1-
7 https://kapitolyohs.files.wordpress.com/2011/06/applying-quality-
standard.pdf

Wikipedia

18
 Acknowledgement
First Edition 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in
any work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary
for exploitation of such work for profit. Such agency or office may, among
other things, impose as a condition the payment of royalties.

Borrowed materials (i.e. songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this module are owned by their
respective copyright holders. Every effort has been exerted to locate and seek
permission to use these materials from their respective copyright owners. The
publisher and authors do not represent nor claim ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

19
 Development Team of the Module

Writer: Stephanie S. Afable TI,

Leonie B. Pallones TIII,
Abigail Corazon E. Garrote, TII

Editor: Ariel D. Tosio, EPS – TLE-TE/VOC

Reviewer/Validator: Perlito N. Malaya HT-VI,

Management Team: Malcolm S. Garma, Regional Director

Genia V. Santos, CLMD Chief
Dennis M. Mendoza, Regional EPS in Charge of
LRMS and Regional ADM Coordinato
Maria Magdalena M. Lim, CESO V, Schools Division
Superintendent
Aida H. Rondilla, Chief-CID
Lucky S. Carpio, Division EPS in Charge of LRMS and
Division ADM Coordinator

20