Marketing Sucks
Marketing Sucks
A Marketing Plan
In partial fulfillment
Marketing Management
by
DACIR, DIVINA D.
April 2019
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TABLE OF CONTENTS
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I. EXECUTIVE SUMMARY
Pasig’s Japanese Cake holding an advantage at having good information about the
market. They will use that information to better understand their customers, its needs, and
They also face a good opportunity of being the first entity offering the said product
around the market. The constant popularity of Japanese shows, combined with the
technological and globalization factors, has a great impact to the said product because people
Their target market is the barangay of Malinao in city of Pasig. They expects to catch the
interest of a regular loyal customer base with its broad variety of Japanese Cake. PJC aims
to offer its product at a competitive price to meet the demand of the local market area
residents. When it comes to products and services PJC offers a broad range of Japanses Cake,
all from high quality ingredients and well-combined fillings. PJC is willing to give the best
service for the customers by making the delicious cake that can catch the taste of its
customers. Creating a delicious product that can afford by the customers so that many people
can buy it. They serve a good quality of cake and the facility is comfortable and peaceful so
that are customers can relax their mind. Our store will be good destination for relaxing and
place to do something like school works/ office works because of its accommodation and
facility.
Customers’ satisfaction and trust is the main target so for us to do that, PJC will
always and keep in our minds to assure the worthiness of the product by maintaining the
This chapter describes the context of Pasig’s Japanese Cake’s introduction and how
the business operates. It will also discuss the assessment of both internal and external factors
affecting the business and its product. This chapter will serves as the primary structure on
how a business can better understand the factors they need to consider when creating
Pasig’s Japanese Cake opened its business for a year ago, and they are close to
entering their second year of operation. They offer one of the basic needs of a person, which
is food. They offer every individual a fresh-made, warm, delicious but an affordable Japanese
cake. Pasig’s Japanese Cake makes sure that they giving their best to satisfy that kind of
market’s need. The business was well-accepted to the taste and preference of Pasigueños, but
still need to focus on additional efforts on generating strategies, tactics, and scheme and
business plan.
Market Summary
Pasig’s Japanese Cake holding an advantage at having good information about the
market. They will use that information to better understand their customers, its needs, and
They also face a good opportunity of being the first entity offering the said product
around the market. The constant popularity of Japanese shows, combined with the
technological and globalization factors, has a great impact to the said product because people
PJC faced with a large number of potential customers and as a matter of fact, every
individual can be their targets market especially a survey shows that numerous people prefer
to spend their money on food. But PJC still has one (1) major target market: people around
Market Demographics
The profile for Pasig’s Japanese Cake’s customer consists of the following
Geographic
6,545.
Demographic
Ages 07-30
Foodies
Behavioral Factors
When looking for food, health concerns in regard to foods are taken into account.
Market Needs
Pasig’s Japanese Cake is providing its customers with delectable satisfying but
affordable mini-round cake and pleasing in presentation, offer a good snack for those health
conscious, and it made from well-selected ingredients. PJC seeks to fulfill the following
Customer Service. The patron will be impressed with the level of attention
Market Trends
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The market for product is headed toward more delicate customers. The patron today
becomes more pervasive, patrons are learning to appreciate this aspect of the industry.
teens.
health, evidenced by the increase in individuals exercising, gym and health club
memberships. Customers tend to request and look for healthy choice they want to eat.
Selection. People are demanding a larger selection and varieties of food’s flavor; they
The reason for this trend is that within the last couple of years, the store offerings
have increased, providing customers with new choices. Consumers no longer need to accept
a limited number of options. With more choice, they have become more delicate.
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II.C. Competition
A. Perceptual Mapping
High Price
Goldilocks
Red Ribbon
Low Price
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2 Major Competitors:
Goldilocks
cake. It is well-known nationwide and has good products. Goldilocks has different strategies
Disadvantages: Their products can take during rainy and sunny seasons only. The
Goldilocks has a good and popular product but their price is expensive.
Red Ribbon
Advantages: Red Ribbon, as like Goldilocks offers cake and it was also known
nationwide. It has different branches around Pasig. Their stores have different strategies like
Disadvantages: Their cakes have price ranges 25-500+. The products of Red Ribbon
The advantages of the two major competitor of PJC are: they had a good quality
product and known nationwide. Their brands are also popular and tested by many people.
They can also afford to promote their market by printed ads, brochures, billboards and
commercials.
The disadvantages of the two Major competitor of the PJC are, their products can
only take depends on the season and to the occasion, and it cannot take for everyday life of
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the consumer. The price is a little bit expensive for an average person, because their brands
PJC positioned at the quadrant of high quality with a low price, simply because the
sources of energy
in plenty of foods.
By mixing flour
sources of
carbohydrates.
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Advantages: The PJC offered a delicious with optimal nutrients in a modest price. It
is free from mess, it is handy and easy to eat and the customer will be easy to satisfy. And
Disadvantages: The PJC only started last year, the product is not that yet popular or
known by many people. No budget for print ads, brochures, commercials and billboards.
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II.E. Distribution
The Pasig’s Japanese Cake’s distribution method is personal selling. It is the use of a
sales force to promote and sell a product using social interactions such as face-to-face
conversations. It is the primary way to sell products and services in many industries and is
Internal Factors:
Penetration into the target market- Pasig’s Japanese Cake should use promotional
Financial Stability- The financial stability of the customer is very important. Pasig’s
Japanese Cake should take measures to ensure the financial strength of a potential
customer.
External factors:
Economic
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The recession influenced the PJC to some extent. Spending per consumer has
increased. Most of the store have included cheaper options in their foods and improved
Pasigueños Japanese Cake. Delicious food was insufficient to attract the customers.
Social
Health and lifestyle trends also influence the fast PJC. Health awareness has affected
the entire food industry. People now think before they eat. Consumers’ changed attitude. The
social perception of health has changed vastly. Media has played its own important role in
creating this perception. The PJC has faced heavy criticism for targeting young children.
III.A. Objectives
Mission
modest price point. To help the citizens of the world live better by making healthy food,
convenient and affordable. Through close customer contact and excellent relationship, we
Vision
Our aim is to provide well-quality foods in modest price with optimal nutrition.
Marketing Objectives
Financial Objectives
Pasig Japanese Cake will give focus to a certain location as their target market which
is the barangay of Malinao in Pasig City with a population of 6,545 wherein their store
positioned. They make an assumptions of at least approximately 15% of the geographic area
Segment Strategy
Pasig Japanese Cake’s intends to cater to a wide customer base. We want everyone to
taste our product and be satisfied. We have defined the following groups as targeted
Students- Classes all day and lots of schoolwork. They can eat PJC while studying because it
Employees- They work hard all day and often stay overnight. They need a competent
establishment that helps to relieve their stress. Afterward, they want to relax and use the
money they are making. And they spend the most in the foods.
Health Buffs- Suitable for their taste. It is free from mess when they are eating.
These particular market segments are 7-30 years old, have disposable income, and are
seeking healthy food, convenient and affordable. These are the types of people who frequent
walk near in the area. They are likely to spend more on convenient and affordable but healthy
food.
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III.C. Positioning
The Pasig Japanese Cake shall be a purveyor of a warm and delicious cake. For busy
people whose looking and wanting a healthy and well-quality foods but modest in price
point. Unlike most store offerings of high quality product but the price is expensive, low
price product but with the low quality, we offer delicious and healthy Japanese cake with a
Its major benefit is good for health as it is a good source of potassium and other vitamins.
It also provides energy. Carbohydrates are one of the major sources of energy in plenty of
foods. By mixing flour and sugar together, which are excellent sources of carbohydrates.
The PJC shall be positioned in Pasig area with the slogan of “Japanese cake is the
Happiest Cake”. The center is to envisioned to provide a delicious Japanese cake in a modest
The marketing strategy will seek to first create customer awareness regarding the offered
products, develop the customer base, and work toward building strong customer loyalty.
Product Strategies
The Product
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Customer Care- If the dear customer wants a sugar-free, we will give them a sugar-
free Japanese cake but we will assure that the cheese, chocolate, fruits and other
Finance- We should remember the affordability of our product when we’re going to
Packaging- The packaging will be a friendly paper bag with logo of the product.
Labeling- Nowadays people are curious about the nutrition facts of what they are
Pricing Strategies
Price skimming
Designed to help businesses maximize sales on new products. It involves setting rates
high during the introductory phase. PJC then lowers prices gradually as competitor goods
Over time, however, the increase in awareness can drive profits and help us to stand
out from the crowd. In the long run, after sufficiently penetrating a market, we will raise our
prices to better reflect the state of our position within the market.
One of the benefits of price skimming is that it allows businesses to maximize profits
on early adopters before dropping prices to attract more price-sensitive consumers. Not only
does price skimming help a small business recoup its development costs, but it also creates
an illusion of quality and exclusivity when your item is first introduced to the marketplace.
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Penetration Pricing
We aim to attract buyers by offering lower prices on goods. To draw attention away
from our competition but does tend to result in an initial loss of income for the business, but
we will raise our prices to better reflect the state of our position within the market.
We choose this pricing strategy in our products because on the main product we have
with its specific price is not enough, commonly the customers will loved to eat food
especially Japanese Cake when it has additional twist to taste different amazing flavor. This
twist on the product will avoid the customer’s satiation. That’s why the twist like addition of
flavorings and toppings (that we will offer soon) will cost some additional amount. It would
be more helpful for us to return the profit and to avoid bankruptcy. In this case we can
assume that our customers will become our partners in the near future for the successful of
The price will be dependent from the flavor of other ingredients like syrup/toppings.
We should set prices for multiple products that our company offers in coordination with one
complementary, rather than competitive, products. We will also remember that by offering
more than one product or service, consider the impact that one product's or service's price
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will have on the others. We think that some consumers want the best product available and
are willing to pay more for it, while other shoppers just want a basic product and buy
primarily based on affordability. Creating a product line that offers low-end, mid-range and
high-end pricing can lead consumers to believe that different products have different values.
We will have to offer more features on its top-end product to justify a higher price.
Distribution Strategies
The Pasig’s Japanese Cake’s first distribution strategy is online selling. They thought
that this kind of distribution (online selling) is easy to attract customers because they know
that people nowadays are prone on social media. People prefer to look online for purchasing
new product to buy. One of the reason why they choose online selling is people cite most
often for shopping online and also they can compare and review dozens of products at once.
Although the shoppers understand that they have to wait for few minutes and time before
receiving the product, it still fine with them because it is less hassle for them to buy.
online can greatly expand the business. The benefits of choosing an Internet marketplace as
can make an informed decision about the direction of the business and determine if the
The Internet allows business owners to reach a far broader customer base. Instead of
merely catering to a local customer demographic, they can reach a global audience. They will
expose the business to customers who might never have shopped in the traditional sales
space.
They can easily tailor their ad campaigns around their designated demographic.
Social media websites offer an inexpensive form of marketing that gives business owners the
operation, thus increasing their profit margins. Customers can browse through their goods or
The ease and relatively inexpensive startup and overhead costs of selling online allow
small business owners to compete at the same level as other professional sellers in their
market.
Besides from that, they still decided to have a traditional method too. They will sell
on their own stall or shop because they think that other people are not confident in online
selling because many issues were reported about it. That is why having a physical shop will
be a big help most especially to those people doesn’t want to shop online.
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a. Channels of Distribution
Suppliers
Manufacturers
Consumer
Product Consideration
Perishability
Japanese Cake must have sterilized and clean storage to reach our target market.
Choice of Middlemen
Availability
Producers or manufacturers of the Japanese cake would like to control the channel of
distribution to achieve more promotion and advertising to sustain product superiority to have
the provision of better services to the customers and sustaining patronage loyalty for the
brand.
Food Supplier
The quality of food has a major impact on whether customers will return to our store.
We will choose a supplier of our ingredients for our Japanese Cake. A supplier that can give
us a fresh, affordable and always on time delivery is the most important thing to prioritize
and to consider.
Retailing
The company is planning to make a franchising line. Like other business, they can
easily gain profit by letting other people to have a franchises of one specific business like
branches. They think that its way more accessible and fastest way.
Wholesaling
directly to retailers. We tend to modify our products frequently and to whom rapid, accurate
We can also assure the quality of our product if we’re the one that going to make and
D. Marketing Communication
Inbound Marketing
putting content in front of them that is relevant to what they are searching for and what our
business can provide, making them more likely to become customers. An inbound marketing
Using Twitter and Facebook to share discounts, specials, content, news, and more
Facebook Page
Marketing Strategy
Referrals
“Word of Mouth”
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IV. FINANCIALS
The startup cost or the capital investment needed in putting up PJC is estimated at
PHP 944 thousands. This includes the construction of the facility, purchase of equipment,
Sources of Financing
Sources selected for long-term financing is the Land Bank of the Philippines.
Seeking investments from friends and family can be an ideal way to raise
6,545.
Financial Assumption
Assuming:
o 30% of target market will avail the product every day which means
295 number of customer each day;
o 295 a day, 8,850 a month, 106,200 number of customer on the first
year of operation (based on projected sales)
o Each customer will avail 2 Japanese Cake
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Depreciation Cost
The data has been collected from the owner of the Pasig’s Japanese Cake but still
V. CONTROLS
The following activities were the planned event that the PJC will conduct for the
House-to-House Endorsement
Inviting young girl scout to be part of this amazing activity wherein instead of
cookies, they will introduce Japanese cake to homeowners around the barangay;
They will have part for the income that will be collected.
Raffle
The customers that will purchase the product will receive an entry for the raffle of the
month.
Sponsorship
The PJC will sponsor school activities. For example of it are the colleges week on
In return, they have allowed the store to offer its products inside the campus.
The product will be decorated with this theme but still will assure to be appetizing.
Will invite a Santa for Kids to enjoy while eating the delicious Christmas themed
Japanese Cake.
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Food Bazaar
The New Year will come, so the store will use this theme;
PJC will join food bazaar and booth to the near open area like in “Peryahan ng
Pasig”.
The following activities were the planned event that the PJC will conduct for the
The PJC will join the celebration of schools and universities near on it wherein they
Feb-Ibig Month
Graduation Treats
Memorable months for students, so except from having this theme, we will give
Kids or circle of friends that will celebrate their graduation in the shop will get
Collaborating with public swimming pools owner to sell the product and having part
in income;
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The cake will have the ice cream filling to be a suitable food on a hot summer.
Back-to-School Promo
Store Theme
Online Challenge
PJC will conduct a challenge for its customers having an order online, then the
Different challenges will be posted on the page every day and the customers that will
come to the store will be informed about the online challenge for them to join if they
are interested.
In this month, the PJC will introduce new flavored Japanese Cake to its market and
UN Celebration
Japanese are popular for its welcoming to other culture while conserving its own
culture, that’s why in the celebration of United Nation Month, they will take part.
Having this theme on the store and offering Japanese Cake with fillings that
Hello-Win Treat
Having challenge to kids in relation with Halloween month, wherein they have to
answer riddles, and once they understand the message, they have to greet or say hello
to the monster/ ghost on the riddle. Right answer will be awarded a prize, if wrong,
Christmas Bazaar
PJC will join food bazaar and booth to the near open area like in “Peryahan ng
Pasig”.
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The following activities were the planned event that the PJC will conduct for the
The PJC will join the celebration of schools and universities near on it wherein they
Memorable months for students, so except from having this theme, we will give
Kids or circle of friends that will celebrate their graduation in the shop will get
Collaborating with public swimming pools owner to sell the product and having part
in income;
The cake will have the ice cream filling to be a suitable food on a hot summer;
The students will receive promos and friendly discount especially it’s back to school
month;
Store Theme;
New students from schools near the store will receive give aways.
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Is it your Day?
Like the fortune cookies, there will be a surprise paper with quotes, short messages
Except from that, at the back of that, they have to look for a hidden mark, once they
Japanese are popular for its welcoming to other culture while conserving its own
culture, that’s why in the celebration of United Nation Month, they will take part.
Having this theme on the store and offering Japanese Cake with fillings that
My Boo
Freebies;
Treats.
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Live Entertainment
The PJC will turn the store into a mini café style destination;
Christmas Bazaar
PJC will join food bazaar and booth to the near open area like in “Peryahan ng
Pasig”.