Responsible Business For The Future

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RESPONSIBLE

BUSINESS FOR
THE FUTURE
2019 SDGs
Actions Showcase
Indonesia

IGCN - Responsible Business for the Future | 1


INDONESIA SDGs SERIES

ABOUT INDONESIA GLOBAL


COMPACT NETWORK (IGCN)

Indonesia Global Compact Network (IGCN) is a Local Network of


the United Nations Global Compact, the largest network in the
world for corporate sustainability initiatives. A call for companies
to equate strategy and operations with the universal principles of
human rights, labour, the environment, and anti-corruption, and
take action that can advance the goals of society.

For more information, follow @indonesiagcn on social media and


visit our website at www.indonesiagcn.org.

Copyright © 2020

2
FOREWORD
Dear IGCN Members, Partners
and Stakeholders,
As we are approaching the SDG Decade of Action, celebrating UN
Global Compact 20th anniversary and UN 75th anniversary, we are
proud to publish this “Responsible Business for the Future” as a
snapshot of collective actions by IGCN Members in supporting the
achievement of SDGs in Indonesia. This report provides summary
of cases on how businesses are adopting the Ten Principles of the
UN Global Compact into their strategies and operations and at the
same time contributing to the global goals.

This report covers 63 stories from 38 companies, Civil Service


Organizations and Academia. Categorizing the four pillars of
Y.W. Junardy
the Ten Principles, it consists of 22 stories on Human Rights,
President of IGCN
9 stories on Labour, 28 stories on Environment and 4 stories on
Anti-Corruption. Reviewing the business engagement model, there
are five types of activities being carriwed out: awareness raising/
seminars, training/workshops, multi-stakeholder dialogues/best
practice sharing, project implementation, and multi-stakeholder
partnership.

It is an encouraging evidence that private sector is stepping up


to the challenges and recognizing the value of being responsible
business as an important way toward long term business growth
and sustainability.
As the Local Network of UN Global Compact, IGCN continues
its effort to help accelerating the actions and collaborations to
ensure the SDGs implementation is on track. It requires synergistic
cooperation with the related government bodies and UN Agencies.
Josephine Satyono
Executive Director of IGCN This report can be regarded as the private sector’s supplement
to the government Voluntary National Review (VNR) published
by the Ministry of National Development Planning (BAPPENAS).
This is the second series of Indonesia SDGs Series by FBI4SDGs
(Filanthopy and Business for SDGs). We hope this report will enrich
those published by other members of FBI4SGDs Forum, which
IGCN is one of the founding members.

Finally, our appreciation to all IGCN Members for their contribution.


Let’s continue to work together, as responsible companies and
institutions, to scale up our efforts to be part of national and global
movement, to create the world we want.

Jakarta, February 2020

IGCN - Responsible Business for the Future | 3


”I would like to commend IGCN on this report, which
provides good examples of  how private companies
in Indonesia are aligning their business model with
the SDGs. It highlights the growing confidence of the
business sector that the SDGs will create powerful
incentives for planning and investing for the future.”

Anita Nirody
UN Resident Coordinator in Indonesia

“I appraise IGCN’s great effort in publishing this second


Indonesia SDGs Series which captured great examples
of how organizations demonstrate their actions
for being responsible entities. I believe many other
organizations, being members of the FBI4SDGs Forum,
are also integrating the SDGs into their strategy and
operations.

This publication is inspiring and therefore, I encourage


more best practice stories to be published for sharing
and learning.”

Franky Welirang
Patron-Filantropi and Business for SDGs (FBI4SDGs) Forum

4
BEST
PRACTICE
REPORT

28
22

ENVIRONMENT HUMAN RIGHTS

4 9
ANTI-CORRUPTION

LABOUR

IGCN - Responsible Business for the Future | 5


THE TEN PRINCIPLES AND
THE 17 GLOBAL GOALS

HUMAN RIGHTS
Principle 1: Businesses should support and respect the protection of
internationally proclaimed human rights; and

Principle 2: Make sure that they are not complicit in human rights abuses.

LABOUR
Principle 3: Businesses should uphold the freedom of association and the
effective recognition of the right to collective bargaining;

Principle 4: The elimination of all forms of forced and compulsory labour;

Principle 5: The effective abolition of child labour; and

Principle 6: The elimination of discrimination in respect of employment and


occupation.

ENVIRONMENT

Principle 7: Businesses should support a precautionary approach to


environmental challenges;

Principle 8: Undertake initiatives to promote greater environmental


responsibility; and

Principle 9: Encourage the development and diffusion of environmentally


friendly technologies.

ANTI - CORRUPTION

Principle 10: Businesses should work against corruption in all its forms,
including extortion and bribery.

6
The Ten Principles of the UN Global Compact provide a common ethical and
practical framework for operationalizing corporate responsibility. Derived from
UN Declarations and Conventions, these universal principles represent the fundamental
values that business should embed in their daily strategies and operations.

The 17 Global Goals have a different but deeply related purpose for business. As the
heard of the 2030 Agenda, the Global Goals demonstrate the scale and ambition
of the boldest vision for humanity ever adopted. They represent aspirational, long-
term targets for business and other stakeholders to work towards creating the world we
want.

Together, the Ten Principles and the Global Goals equip business with both the values
and vision to help the private sector make the biggest contribution to people and planet.

IGCN - Responsible Business for the Future | 7


CONTENTS
FOREWORD 03 Integrated community empowerment 42
program for cacao farmers family in Guliling
Village, Mamuju District, West Sulawesi
BEST PRACTICE 05
Integrated Forestry & Farming System (IFFS) 44
THE TEN PRINCIPLES AND 06
THE 17 GLOBAL GOALS One Village One Commodity Program 46
EXECUTIVE SUMMARY 10 Our Voice, Our Future 48
PARTICIPATING COMPANIES 12 Providing Financial Capital to Encourage 50
Community’s MSMES
School Improvement Program 52
Student Community Service: Initiative 54
to Improve the Life or Rural People

HUMAN RIGHTS The Fostering of Early Childhood Education 56


(ECE) Program: “Preparing Brighter Quality of
Education for Brighter Future Leaders”
HUMAN RIGHTS 15
Woven Bamboo & Rattan Program 58
Alternative School (SMU Terbuka) 16
Batik Community Development 18
Bringing Healthcare Accessibility to 20
Unreached People in Indonesia’s Peripher
Areas
Bumdes and Community Empowerment in 22
Delima Village LABOUR
Civil Rights Fullfilment in 6 Cities in South 24
Kalimantan LABOUR 61
Community-Based Total Sanitation 26 ASEAN Data Science Explorers 62
Empowerment through Improved Economic 28 Black Soybean Smallholder Program 64
and Community Sanitation: Goat Rearing &
Batik Tiada Batas 66
Community Sanitation
Green Skill 68
Empowering Women to Improve Welfare and 30
Protect the Environment Indonesia Anti-Slavery Project 70
From Chips Making to Empower Women in 32 Polytechnic Gajah Tunggal 72
Mandala Sari Scholarship Spa Therapist 74
Grievance Mechanism 34 SINERGI (Strengthening Coordination 76
Higher Education for Sustainable 36 for Inclusive Workforce Development in
Development Indonesia)
Improving Community’s Access to Sanitation 38 Skilled Youth Program: Preparing Young 78
Generation for Work and Developing Business
Improving The Welfare of The Dayak 40
Community in West Kalimantan Through
Kelulut Honeybee

8
Resource Efficient Cleaner Production (RECP) 118
Indonesia in Apparel Industry
Restoration Ecosystem Riau (RER) 120
ENVIRONMENT Social Entrepreneurial Village Enterprises 122
Program Towards Developed and Self-Reliant
ENVIRONMENT 81 Villages in Batang Regency
Access to clean water and sanitation 82 Supporting Sustainable Post-Mine Community 124
programs for communities surrounding our through Clean Water Provision
operational areas Sustainable Sanitation and Hygiene for 126
Addressing The Waste Issue Through 84 Eastern Indonesia (SEHATI)
Community Waste bank Sustainable Tourism Training and Certification 128
APP’s Friendly Concession for Wildlife 86 Turning Weeds into Profit: Reducing Plastic 130
Conservation Waste Footprint on Peatland Restoration
Biopori Program for Environment Preservation 88 Unilever Plastic Responsible 132
Community Led Total Sanitation: A 90 Waste Bank Berkah 134
Sustainable Action for the Betterment of
Community Yogyakarta Clean and Save Water Project 136

Compost 92
Creating Circular Economy by Converting all 94
Waste into Alternative Energy and Materials
Environmental conservation programs 96
surrounding our operational areas
APRIL Fire Free Village Program 98 ANTI-CORRUPTION
GHG Flux Tower Monitoring 100
ANTI-CORRUPTION 139
Independent Community Waste Management 102
in Karawang Building Collective Action on Anti-corruption: 140
Kampoeng Djamoe Organic 104 Assisting Regional Advocacy Committee on
Anti-corruption (Komite Advokasi Daerah)
KAT Birang Rural Electrification 106 in North Sumatera, West Sumatera, Riau
PT PIPA - MCC Water Efficiency Show Case, 108 Islands, Banten, East Java and North Maluku
as an Answer to Jakarta Sinking Provinces
Planting of Trees 110 Empowering NPOs through Skill- based 142
Volunteering
“Mari Tanam 1000 Lubang Biopori” Program 112
Improving Public and Private Integrity Through 144
Promoting Waste Management Through 114 Transparency & Accountability Programs
Education for Students and Customers
Licensing without Fraud 146
Resource Efficient Cleaner Production (RECP) 116
Indonesia in Textile Industry

IGCN - Responsible Business for the Future | 9


EXECUTIVE SUMMARY
HUMAN RIGHTS LABOUR

Emerging practice demonstrates that human rights The future of work offers not only unparalleled
are becoming more and more essential in corporate opportunities but also rapid transformations and
sustainability. Human rights matter to business challenges. Globalization, technological progress,
because shareholders, investors, government, and civil and demographic change are giving profound impacts
society expect companies to respect human rights on the society and labor markets. Child labor,
in their daily operations, supply chains, and business discrimination, and skills gap are some of the main
relationships. Therefore, companies around the world challenges that are persisting today as global supply
are increasingly trying to implement policies to make chains extend to distant territories.
sure that they are not complicit in human rights
abuses.
Realizing the importance of up skilling and developing
workers' capacity to realize decent work, companies
To integrate human rights responsibilities into their are starting to make strides forward. The initiatives
operations, members of IGCN have come up with taken by IGCN members which are generally focusing
various initiatives in various locations. In general, their on creating inclusive workplace, facilitating social
focus are mainly on these two aspects: (1) Improving dialogues, and up skilling the workforce are examples
access to fundamental human rights, e.g. access to of how businesses can integrate UN Global Compact's
health and education, access to civil rights, etc.; and labour principles in their practices to realize decent
(2) Improving access to income-generating activities. work for all.
Those initiatives demonstrate the commitment of IGCN
members in upholding the human rights principles that
Multi-stakeholder action is also crucial to scale the
align with the SDGs principle on leaving no-one behind.
companies’ initiatives to answer the future work
It can be seen that IGCN members' understanding and
challenges, hence businesses, government, and civil
awareness of the importance of respecting human
society must work together continuously to maximize
rights in business is increasing.
the result.

Collaborations between government, private sectors,


and civil societies are keys to go beyond pockets of
good practices. Scaling-up the business and human
rights initiatives to all sizes of businesses—small,
medium, or large—is crucial to achieve the SDGs.

10
ENVIRONMENT ANTI-CORRUPTION

Our world today is facing unprecedented Corruption erodes trust in institutions and undermines
environmental challenges that are disrupting people, economic and social development around the world.
business operations, economies, and ecosystems. For companies, corruption raises transaction costs,
With businesses relying on natural resources, undermines fair competition, escalates costs, and
sustainable ecological practices will benefit both impedes investments. Reducing corruption is crucial
society and businesses. Corporate climate actions in to end poverty and to achieve the SDGs, hence the UN
integrating sustainable environmental practices into Global Compact calls on companies to develop policies
business activities are needed to achieve sustainable and programs to work against corruption in all its
development. forms, including extortion and bribery.

Members of IGCN have undertaken initiatives to In their practice, IGCN members have taken various
promote greater environmental responsibility by initiatives to eradicate corruption from their business
creating a circular economy and water conservation, practices, for instances by implementing no-bribe
initiating community-based waste management and policy, educating youths on the impacts of corruption,
sustainable energy use, installing environmentally training local government, and developing research
friendly technologies, and many others. Some of these on private sector integrity. Despite the fact that many
programs may offer a solution to more than just local members have been implementing Good Corporate
issues as these could be replicated across industries Governance in their business practice, not many of
for similar effect. them are reported in this publication.

The collaboration between businesses and academia We are hoping that more companies will participate
will result in more innovative mitigation measures in article submission about anti-corruption practices
to reduce environmental impacts. Furthermore, in a similar publication in the future. Sharing lessons
enabling the environment created by the government, learned from business experiences to a broad
businesses, and civil societies are needed for spectrum of public and private sector stakeholders,
companies to invest confidently in the zero-carbon such as companies, communities, academics, NGOs,
economies of the future. and government, can amplify the existing efforts to
combat corruption.

IGCN - Responsible Business for the Future | 11


PARTICIPATING
COMPANIES
APRIL Group
Asia Pulp & Paper (APP) Sinar Mas
Bina Swadaya
Center for Entrepreneurship, Change, and Third Sector (CECT) Trisakti University
Eagle High Plantations
Fortune Indonesia
Gerakan Peduli Disabilitas dan Lepra Indonesia (GPDLI)
Gugah Nurani Indonesia
Indonesia Business Links (IBL)
MarkPlus, Inc
Media Group
Pengembangan Produksi Bersih Nasional (PPBN)
PPM Manajemen
PT Adaro Energy, Tbk
PT Bumi Serpong Damai, Tbk – Sinar Mas Land
PT Datascrip
PT Ekamas Fortuna - APP Sinar Mas
PT Gajah Tunggal, Tbk
PT Indah Kiat Pulp & Paper Tbk - APP Sinar Mas
PT Komunikasi Kinerja
PT Martina Berto, Tbk, Martha Tilaar Group
PT Nestle Indonesia
PT Pabrik Kertas Tjiwi Kimia Tbk – APP Sinar Mas
PT Pindo Deli Pulp and Paper Mills - APP Sinar Mas
PT Pran Indo Permata Abadi (P.I.P.A.)
PT Rajawali Corpora
PT Rimba Makmur Utama
PT SAP Indonesia
PT Supra Boga Lestari, Tbk
PT Surya Utama Nuansa (SUN Renewable Energy)
PT Trans Javagas Pipeline
PT Unilever Indonesia, Tbk
Sekolah Pilar Indonesia
Universitas Katolik Parahyangan
Universitas Paramadina
Yayasan Dokter Peduli (DoctorSHARE)
Yayasan Plan Internasional Indonesia
Yayasan Pondok Kasih

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IGCN - Responsible Business for the Future | 13
Photo by: Airam Dato-on
14
HUMAN RIGHTS

Principle 1:
Businesses should support and respect the protection
of internationally proclaimed human rights; and

Principle 2:
Make sure that they are not complicit in human rights
abuses.

IGCN - Responsible Business for the Future | 15


HUMAN RIGHTS

ALTERNATIVE SCHOOL (SMU TERBUKA)

Gugah Nurani Indonesia


January 2019 - December 2019
Cieuksa, Bogor, West Java Province

In collaboration with:
• SMUN 1 Sukajaya
• Village office of Cileuksa village

Background and Program Description Implementation Process


It was found that the participation rate of child GNI thoruhg Bogor CDP has already run Alternative
compulsory education in Bogor-Cileuksa was still not School (Kelas Terbuka) to support children who want
in accordance with the government's that is 56% and to continue their school. Since 23 July 2017 (in 23 July
compare to Cileuksa village is still on 7%. According 2017) in cooperation with village government and UPT
to baseline survey's result at 2016 and 2017, reveal Education. This Alternative School already support 45
that the graduate student at elementary level reach children in total. This year (2019) alternative school
115 students whereas 55 (35%) continue on junior high have 45 student in total (18 girls and 27 boys By
school level at 3 areas "Kelas Jauh". The obstacles supporting this activity, we bring the education closer
are the nearest further secondary school is 12 Km that to children (in a distance and affordable budget).
needs 30-45 minutes by motorbike. Therefore, it was
found out that children dropped out from the school
Result and Impact
beacuse of this reasons.
At the beginning from 24th July 2017, the "kelas jauh"
school was attended by Children: 24 (F: 15 M:9) but
nowadays it has been accessed by 75 children (M: 49;
F: 26).

only Alternative nowadays


school support

35% 45 75
continue on children
junior high school children has been accessed
level since 2017 the "kelas jauh" school

16
Challenges and Learning Opportunity for Replication
Due to limited access and facilities, children used The opportunity would be replicate to 3 spot that has
ECE (early child eduation) building as a place for been used by junior secondary school. This means that
learning activities. In the middle of 2018, the activities bring the senior secondary school access much closer
were held in SDN 02 building facilities and used ECE to sub village and reduce the non-continued children
building as laboratory. The learning process runs with and increase the awareness of children in secondary
minimal equipment. They are still using the primary education.
school building. It means that the children has to take
turn the class and using it on afternoon.

IGCN - Responsible Business for the Future | 17


HUMAN RIGHTS

BATIK COMMUNITY DEVELOPMENT

APRIL Group
2013 - Present
Riau Province

Background and Program Description cooperative to secure intellectual property rights for
The Rumah Batik Andalan cooperative was developed five of its designs.
in 2013 as part of APRIL’s Community Development
program, which establishes partnerships with local Result and Impact
communities to provide community empowerment and
APRIL has trained close to 70 women under the batik,
foster self-reliance. The project was conceptualized
of which 15 are full-time batik makers at Rumah
as a means to equip and empower local women to
Batik Andalan. The batik-makers earn a steady
independently earn extra income for their families.
monthly income of IDR 2.5 to 3 million on average.
The additional income has aided those working in the
Under APRIL’s batik program, housewives in Riau
cooperative to supplement their household incomes
learn how to make Batik, a quintessential Indonesian
and secure life’s necessities.
product, at Rumah Batik Andalan. Following their
training, the women opt to stay on as members of the
Challenges and Learning
cooperative on a permanent basis, or are free to start
their own batik business. An initial challenge of the initiative was in garnering
commitment from the women who signed up to be
trained in the craft. An important learning point was
Implementation Process
that time has to be invested in continual training and
APRIL funded the initial establishment of the Rumah promoting self-efficacy If these initial investments in
Batik Andalan cooperative, and built a workshop for people are committed to, there is great potential in
the production house. The cooperative then sought out programs to become self-sufficient as participants
women interested in taking up the craft, and provided grow confident in their abilities and can train others.
training by master batik craftsmen; 10 women
successfully completed the initial run program. APRIL Opportunity for Replication
also provided Rp 50 million (US$3,759) to help the
The success of the program has been evident in the
cooperative establish a shop-house to retail handmade
way the Rumah Batik Andalan cooperative has been
batik and paint-based batik.
able to support its operative costs and generate
income for its full-time batik makers. There are also
Over time, the cooperative has been able to return
plans to set up similar batik program in the Kuansing
the initial capital to the firm, becoming self-sufficient
and Siak regencies (also within the Riau province).
for their operational costs and turning a profit.
While cooperatives have to be nurtured guided
Subsequent training runs have equipped more in the
initially, upfront costs are relatively small, and similar
art form and brought on new full-time batik makers
initiatives can be useful to provide an alternative
to the cooperative. APRIL continues to support the
income stream for women even in areas where there is
cooperative by showcasing the products to customers
limited access to large marketplaces.
and at conventions. In 2016, APRIL also helped the

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IGCN - Responsible Business for the Future | 19
HUMAN RIGHTS

BRINGING HEALTHCARE ACCESSIBILITY


TO UNREACHED PEOPLE IN INDONESIA’S
PERIPHER AREAS

DoctorSHARE
(Yayasan Dokter Peduli)
November 2018 - December 2019
Indonesia

Background and Program Description Result and Impact


Indonesia, as an archipelago country of 17,504 islands The doctorSHARE Foundation, Yayasan Dokter Peduli,
with only 7% of land and 93% of water, requires a established in 2009 and has been growing from only
health service program that is also able to reach its one hospital ship to 2 hospital ships, the latest being
people on the farthest, most remote islands. This is the world's first hospital barge equivalent to a type C
the important thought that underlies doctorSHARE hospital. doctorSHARE has also developed Therapeutic
program. Feeding Center in Kei Island, Maluku and Tuberculosis
Alleviation Program in Sentani, Papua.
Floating hospital "Rumah Sakit Apung (RSA) dr Lie During 2019 doctorSHARE has performed medical
Dharmawan" is the smallest floating hospital, equipped services for more than 10,398 people, including
with ECG, USG, laboratory, surgery room, resuscitation 257 major surgeries and 514 minor surgeries.
space and a patient examination room. Floating doctorSHARE sent its medical team to help Palu
hospital RSA dr. Lie Dharmawan is made of wood with – Donggala – Sigi’s recovery after the tsunami and
length of 23 meter with tonnage of 173 GT / 35 NT. earthquake attacked in 2018.

Implementation Process Challenges and Learning


doctorSHARE plans its medical services after At the end of March 2009, dr. Lie Dharmawan and his
gathering health data from local government to assure medical team were conducting a free medical service
its medical services are right on target; effective and in Langgur, Kei Kecil - Southeast Maluku. During that
efficient. In each destination they performed their time, a mother brought in her 9-year-old daughter
medical services, doctorSHARE always collaborates who had been in pain because of the colon hernia.
with Puskesmas – the local community health They have sailed for three days and two nights across
centers, for the whole services including post-surgery the ocean to find medical help. The girl was taken
treatment. care immediately; went into surgery and miraculously
recovered.
In its services, doctorSHARE has agreements
with several medical schools like Universitas Sam This event deeply moved the heart of the founder of
Ratulangi; Menado, Universitas Hasanuddin; Makasar, doctorSHARE, dr. Lie A. Dharmawan. He was called to
that the program will include their students (general do something for those who did not get proper medical
surgeons in education) to practice their skills on services as they should because of geographical
board under supervision of their mentors. Several constraints and financial conditions. The main idea is
national hospitals in Jakarta have also agreed to to reach people who need help by using small floating
help doctorSHARE by providing nurses or anesthetic
experts or any medical teams needed.

20
hospitals. This program has been running for 10 years
and doctorSHARE consistently continue learning and
257
developing more knowledge and programs.
year 2019 major

10398
Opportunity for Replication surgeries
Based on doctorSHARE’s experience, providing small
hospital vessels for adequate health services program
is a very important strategy, as they are relatively more
efficient operational costs with agile maneuverability.
medical 514
In the hope that each provincial government will
provide small hospital vessels would be a good start. services minor
doctorSHARE is very keen in helping the government surgeries
to adopt its programs to be implemented locally.

IGCN - Responsible Business for the Future | 21


HUMAN RIGHTS

BUMDES AND COMMUNITY


EMPOWERMENT IN DELIMA VILLAGE

Asia Pulp & Paper (APP) Sinar Mas


2016 – 2020
Jambi

Background and Program Description Ms. Zuvita Erdaningsih, the Director of BUMDes Delima
Integrated Forestry & Farming System (IFFS) is a Village succeeded in encouraging IFFS activities in
program by APP Sinar Mas to support alternative Delima Village. She is able to build and implement
livelihood for the local community in order to reduce good governance within the BUMDes, which in
the community’s dependence on forest land. The turn enables the activities to run well and become
overarching goal is to empower village community to profitable.
actively participate in sustainable forest management
through agroforestry, non-fire use farming The BUMDes is now able to achieve several goals
practices that couple community prosperity, forest under IFFS, such as improving the economy and
sustainability, and reducing forest fire. food security of village households, mapping
village resources in the area and land use patterns,
Delima village in West Tanjung Jabung regency strengthening harmonious relations between
borders to one of APP Sinar Mas’ pulpwood suppliers, companies and rural communities and preventing
PT Wirakarya Sakti in Jambi province. It became forest disturbance, and strengthening support for
the beneficiary of the IFFS program due to its close the implementation of the APP Sinar Mas Forest
proximity to the concession area, where the activities Conservation Policy.
of the villagers potentially have impact to the forest
in the concession area. The village has a population Result and Impact
of around 1,500 people, meaning there is a number
Prior to the IFFS program, Delima village had
of potentials livelihood that can be developed in the
to generate its own village income (PAD) for
area, such as food crops, plantations, fisheries, and
development. After the implementation of IFFS, the
livestock.
village obtained its PAD through IFFS programs that
are run and managed by BUMDes. As a result, in 2018
Implementation Process
BUMDes Delima village has contributed to the Village
The IFFS program in Delima village is carried out Government by providing PAD of IDR 138 million; which
through the village-owned enterprise (BUMDes). further increased to reach IDR 145 million by the end
Through the program, the Delima community received of 2019.
counseling, training, mentoring and coaching. Activities
carried out under this program include: business of
producing organic fertilizer, catfish farming, as well
as small and medium industries (MSME) managed by
women groups.

22
Challenges and Learning Opportunity for Replication
BUMDes Delima village still faces various challenges, The program initiated by IFFS through BUMDes is very
especially related to the marketing of village final strategic and can be replicated in other villages. As
products as well as limited human resources. long as there is good governance and capacity within
However, BUMDes Delima village will continue to the BUMDes, it has the potential to turn the available
innovate for various programs that have economic capital into programs that are useful and valuable for
value for communities. One big idea is making the the community. The Government of Indonesia's policy
landscape where Delima Village is located ti be an also very supportive for BUMDes as an important
EcoEdu-Tourism area, together with other target institution in village development context.
IFFS villages in the area. This is expected to increase
income to the region by attracting more travelers to
visit to learn about organic fertilizer, environmentally
friendly agriculture while enjoying the beautiful natural
environment it has to offer.

IGCN - Responsible Business for the Future | 23


HUMAN RIGHTS

CIVIL RIGHT FULFILLMENT IN 6 CITIES


IN SOUTH KALIMANTAN

Yayasan Pondok Kasih (YPK)


November 2019 - December 2019
South Kalimantan Province, Indonesia

In collaboration with:
• Ministry of Social Affairs
• Warna Artha Life Foundation
• Indonesia Global Compact Network (IGCN)

Background and Program Description 2. This movement is conducted in coordination


After serving the unfortunate for the first 10 years in with all stake-holders, i.e. local government,
2001, Yayasan Pondok Kasih (YPK) realized that the community and religious leaders, NGOs, social
people did not only need food, clothing, healthcare, and workers and millennial as volunteers. The main
shelter but also identity that is crucial in eradicating objectives are to ensure fulfillment of civil rights
poverty to be able to access to facilities provided by for every child in the towns, arouse the awareness
the Government. Millions of children are unidentified of the importance of the documents, and enhance
since they do not own Birth Certificates (BCs) because morality to give them access to education, health
their parents have neither IDs nor Marriage Certificates care, housing, water, jobs and others.
(MCs) needed to obtain the BCs. This is basic human
rights issue. 3. Distribution of 5,500 gift boxes for children in 13
towns.
The program initiated by YPK had helped many poor 4. Seminar on interfaith Harmony and Collaboration
couples to obtain MCs and BCs by organizing Interfaith at the Antasari UIN University, Banjarmasin.
Mass Wedding more than 10 times various provinces.
Starting 2015, the initiative is imbedded as part of
“Hari Kesetiakawanan Sosial Nasional” (HKSN - Result and Impact
National Social Solidarity Days), organized by Ministry With full enthusiastic support from local Government,
of Social Affairs. It is commemorated every December religious leaders, NGOs and community leaders,
nationally in different province every year. The event is we greatly exceeded the initial target of 1,200 by
usually preceded by social activities done in the cities achieving the issuance of 3,500 Birth Certificates. This
before its final held in the capital of the province on is not including hundreds that were being processed
20 December. Aside from this event, YPK continually then. It is expected that with similar enthusiasm and
helps communities in 16 provinces of Indonesia. cooperation, the registration of all children can be
fully accomplished within years. YPK has also started
Implementation Process “Interfaith Millennial Hangouts” to promote peace and
The HKSN 2019 was held in South Kalimantan tolerance among university students and challenge
Province, with main activities: them to cooperate to achieve the nation goal, i.e. Social
Justice for All.
1. Identification and processing the Birth Certificates
and Marriage Certificates especially for the
poor families. The target is to help issuing 1,200
BCs and 120 MCs in 6 towns, namely; Tabalong,
Balangan, Hulu Sungai Selatan, Tapin, Banjar and
Banjarmasin.

24
Challenges and Learning Opportunity for Replication
While dedicating to work on the program for several The program can be replicated to all provinces. YPK
years in various provinces, we are still far from is now outreaching 16 provinces. The main vision is to
accomplishing the mission. We have reached the hold Civil Rights fulfillment programs in all Indonesian
issuance of 200.000 certificates year to date, but there 34 provinces. The programs enable all spheres to
are millions still need help. In order to scale up the work together to achieve the goals and implement the
effort nationally, a Special regulation issued by Central country’s philosophy "Pancasila" practically in our love
Government is needed. Also advocacy for those who for God and others, love and unity for Indonesia, work
have problems in relation with the Civil Rights process. together to achieve national goal, and make Indonesia
Without a sustainable program, and continuous a model for the world for its Unity in Diversity.
support from local Government, donors, business,
NGOs and volunteers, the long term goal for “Social
Justice for All” cannot be achieved.

IGCN - Responsible Business for the Future | 25


HUMAN RIGHTS

COMMUNITY-BASED TOTAL
SANITATION

Asia Pulp & Paper (APP) Sinar Mas


October 2019 – September 2019
Indonesia

In collaboration with: SPEAK Indonesia

Background and Program Description Pulp & Paper (APP) Sinar Mas and the Jakarta
Despite being the capital city of the 4 largest City Government together with SPEAK Indonesia
populated nations, Jakarta has the lowest rate Consortium and Citra Insan Development Foundation
for adequate sanitation facilities in the country. (YPCII), and supported by USAID IUWASH PLUS. The
With a huge population (10,177,924 people based collaboration aims to accelerate the clean sanitation
on 2017 BPS data) the government faces the program in Jakarta. SIMASKOTA was implemented
everyday challenges of maintaining the behavior in 2 suburbs in Jakarta, namely Tebet Timur (South
of its inhabitants to be healthy and clean. Jakarta) and Pademangan Barat in Pademangan
(North Jakarta).
Around 475,000 people (equivalent to 117,000
households) do not own a septic tank for their In Tebet Timur suburb, the program intervention was
toilet facilities. So much so that only 63.55% focused in the river banks areas inhabited by 3,124
of toilets owned by Jakarta’s inhabitants is in people. Most of the inhabitants owned a toilet facility
decent condition. The lack of septic tanks for in their house, but not a septic tank. Meanwhile, the
the remaining toilets causes pollution to the program in Pademangan Barat suburb was focused in
ground water and river, causing rivers in Jakarta the area inhabited by 3,127 people, with the highest
cannot function as a main water source for the rate of toilets but also without septic tanks.
community’s consumption.
The program is expected to have significant
The dense housing conditions in the city and the contribution in accelerating the achievement of the
lack of land are some of the main reasons why the universal access to sanitation, in-line with the 2019
septic tanks are not built. As a result, while most and 2030 SDGs target (particularly in Jakarta).
houses do have toilets, the feces unfortunately Meanwhile, the SIMASKOTA program is implemented
ends up in rivers or sewers. This then polutes the according to the following scheme:
surrounding water sources and air. Therefore, as a
priority, Jakarta City Government is now working
to achive 100% Open Defecation Free (ODF).

Implementation Process
There are efforts to accelerate the achievement
of 100% ODF through SIMASKOTA (Sanitation
for Jakarta’s People). The program is a multi-
stakeholder collaboration initiated by Asia

26
Various activities in its implementation cover ▪ Social preparation for the community had to be
socialization, baseline-and end line-survey, capacity completed before the program was implemented
building for ODF cadres, development of communal in order to gain full support from the community
septic tanks and educational workshop. The program and the relevant stakeholders.
has special emphasis on behavioral change on ODF,
▪ The technology chosen had to pass technical
through education and socialization.
test and assessment by experts as part of the
program’s quality assurance against the result/
Result and Impact output.
Through the SIMASKOTA program, the targeted
communities have started showing behavioral change
Opportunity for Replication
related to ODF and supporting the construction of
sanitation facilities using their own means. Communal A Community-based Total Sanitation (STBM) program
waste water treatment was installed in Tebet Timur was one of the government’s priority programs to
benefitting 80 households (209 people). 12 unit toilets achieve universal access to clean water and sanitation.
and 1 unit mini IPAL bio filter benefitting 18 households There were still more locations where ODF could still
and 20 households respectively. The program helped be implemented, whether in Jakarta or in other cities
to reduce ODF practice and as a mean towards cleaner in Indonesia.
river and environment. IPAL management is also
carried out independently by the community every Multi-stakeholder commitment and collaboration is a
month. key to change the paradigm. The potential to scale up
and/or replicate the program is significant, as there
Challenges and Learning are schemes according to Presidential Decree No.
16/2018 whereby central government can facilitate
▪ Multi-stakeholder collaboration was a key in
the implementation of STBM programs initiated by the
implementing the program intensively. In this
community. These schemes have been recommended
context the collaboration is between APP Sinar
to the city governments throughout Indonesia.
Mas, SPEAK, YPCII, community, villages, health
center and city and provincial government has
been crucial.
▪ A comprehensive initial/base data regarding
geographic, demographic and geological condition
was also crucial.

IGCN - Responsible Business for the Future | 27


HUMAN RIGHTS

EMPOWERMENT THROUGH IMPROVED


ECONOMIC AND COMMUNITY
SANITATION: GOAT REARING &
COMMUNITY SANITATION

PT. Trans Javagas Pipeline


January 2010 – December 2014
Kampung Anyar, Kelud Mountain, Blitar,
East Java

In collaboration with:
• Riverbed Foundation (Jakarta)
• Iman Foundation (Blitar)

Background and Program Description 3. Health (physical ability) the prospective recipient
PT. Trans Javagas Pipeline in partnership with the to get grass or care for goats
Riverbed Foundation and the Iman Foundation provided
4. Is there any goat food/environment around the
seed money, technical assistance and training to
prospective beneficiary?
low-income residents of Kampung Anyar in East Java
to raise goats as a supplement to their income and
enhance health and well-being. These residents were Phase II: After going through Phase I, funds will be
relocated from areas affected by the eruption of Mount disbursed to make the goat pen.
Kelud in 1991. There are currently eighty households
in the village of 130 participating in the project, who Phase III: During the goat pen making process, the
are generally working as daily laborers at PT. Gambar team will survey to Dampit or Tulung Agung to study
with a wage of IDR 6,000 per day. Goat Farming.

Implementation Process Stage V: Distribution of funds to buy pregnant goats.


The aid model is give to each household two pregnant
Phase VI: Conduct training and control of the
goats that will be rolled out to the next group. In
Beneficiary, including: providing family financial
the first period, the aid was given to 12 households,
training, cultivation technical assistance from the
each with two goats. In less than two years or after
Blitar Animal Husbandry Service.
experiencing 2 times of calving, the goats will be
returned to the Foundation and will be rolled out to the
In the program in Kampung Anyar, a health program
next family. The assistance is given on a rolling basis
was also held by building bathing, washing, and
so that the next group of beneficiaries will participate
toilet facilities (MCK), helping to repair uninhabitable
in controlling maintenance in the group that has
houses and channeling clean water to the community
already received assistance.
by helping to pipe water from the Kelud volcano to
community homes.
The phase of aid distribution:

Phase I: Identification of ID card (KTP) and ID of family Result and Impact


of Prospective Beneficiaries: The total number of goats per year since 2015 on
average is 514. Each household has 5 to 10 goats.
1. Identity of potential recipients (whether or not The average sales of goats per year, especially during
there are people) Eid al-Adha is 150 fish at a price of IDR 1,500,000-
1,700,000 per fish., hence the total sales of goats
2. Does the prospective recipient's home land still
per year can reach IDR 225,000,000 to 255,000,000.
have land for a goat pen
With the presence of income increase, they eventually
formed the Goat Farmers Cooperative which total
assets is IDR 98,000,000 now.

28
Challenges and Learning Opportunity for Replication
1. The 80 households are divided into three groups This aid model is highly recommended to be applied
and the distribution of assistance is rolled out per elsewhere. By looking at local wisdom and the ability
group so that they control and take care of each of the people who will be helped, and there is ongoing
other technical assistance and training until they can be
independent.
2. There is a need to provide family financial training
(father and mother) to increase awareness of the
differences between needs and desires to avoid
over-consumptive life
3. With this assistance, increase the confidence of
the beneficiaries
4. The neighboring villages also trust them, so they
cooperate with the sharing

IGCN - Responsible Business for the Future | 29


HUMAN RIGHTS

EMPOWERING WOMEN TO IMPROVE


WELFARE AND PROTECT THE
ENVIRONMENT

Asia Pulp & Paper (APP) Sinar Mas


2019-2020
Villages around APP’s Mills Operation and
pulpwood suppliers

In collaboration with: Martha Tilaar Group

Background and Program Description ▪ Training to identify and utilize natural resource
Since the launch of the Asia Pulp & Paper (APP) Sinar potential, especially herbal plants and processing
Mas Forest Conservation Policy (FCP) in 2013, the them into products with economic value to improve
social aspect has become one of the main pillars of the family income
company's commitment. One of these commitments is
▪ Link & match existing products from the APP Sinar
to improve the welfare of the local communities through
Mas’ assisted Women Groups with the needs of the
community empowerment program. Since 2016, APP
Martha Tilaar Group and its network
Sinar Mas has launched and implemented the Integrated
Forestry and Farming System (IFFS) program (Desa ▪ Beauty class
Makmur Peduli Api (DMPA)) which aims to provide the
▪ Scholarship program to become spa therapists
local community with alternative livelihood in order to
reduce the pressure on forest land. The program has a ▪ Edu-eco-tourism village
target to reach 500 villages in all operational areas of
APP's pulpwood suppliers by 2020. Result and Impact
The outputs generated from the implementation of this
To maximize the benefits and further develop this IFFS activity are:
program, APP is working together with the Martha
Tilaar Group (MTG) to conduct an empowerment ▪ Participants understand the plan for implementing
program aimed specifically for women around APP’s an APP’s & MTG collaboration on women's
mills operations and its pulpwood suppliers by providing empowerment program is a part of a program
knowledge, education and training as well as sustainable to improve welfare and protect the environment,
livelihood alternatives. APP and MTG believe that especially forests
women's independence will bring significant benefits to ▪ Participants received additional knowledge to identify
the development of society and environment protection. and utilize herbs and process them to become
This will also contribute to the achievement of SDGs. economic valuable products
Collaboration commitment of APP Sinar Mas and Martha ▪ Participants get the basic skills to do make up
Tilaar Group was signed during the UN Global Compact themselves in order to increase self-confidence and
Leaders Summit on September 24, 2018 at the United potentially to be developed to the next skills and
Nations Headquarters in New York. raise family income

The enthusiasm of the participants was so apparent


Implementation Process
in attending the training to increase knowledge and
The program started on January 29, 2019 until practice in utilizing herbal plants. Some groups have even
December 31, 2020 with target to train 1,000 women. prepared land for planting herbs. It is expected that the
The collaboration program includes the following activity will benefit them and at the same time increase
activities: their family income in sustainable manner.

30
Achievement per 26 February 2020: Learning:
▪ Training to identify and utilize natural resource The training content and supporting materials should
potential, especially herbal plants and processing be adapted to the local condition in each village, so that
them into products with economic value: 570 participants can easily understand how to implement the
women involved knowledge by using the resources available to them in
the daily life.
▪ Beauty class: 750 women
▪ Spa therapists scholarship: 11 girls Opportunity for Replication
Opportunities for program replication are very big,
Challenges and Learning
since knowledge on how to process herbs into food and
Challenges: healthy drinks are beneficial not only for the family but
1. Weather condition impacting the accessibility of the also as a business opportunity to increase their income.
areas Maximizing the use of existing land for herbal plants will
be an alternative effort to prevent land and forest fires,
2. Support from local government and local improving community economy and maintaining food
communities post-training need to be increased to security for the local community.
further support the trainees, such as encouraging
the communities to consume herbal drinks as part
of their daily life, as well as conducting continued
training to reach more participants

IGCN - Responsible Business for the Future | 31


HUMAN RIGHTS

FROM CHIPS MAKING TO EMPOWER


WOMEN IN MANDALA SARI

Asia Pulp & Paper (APP) Sinar Mas


2016 - 2020
South Sumatera

Background and Program Description also provide assistance in marketing the product.
The Integrated Forestry & Farming System (IFFS) is Every month, there are around 350 packages sent to
a program by APP Sinar Mas to support alternative the company canteen, while the rest are sold in the
livelihood for the local community in order to reduce local shops and warung.
the community’s dependence on forest land. The
overarching goal is to empower village community to Although this business is still in infancy, there have
actively participate in sustainable forest management been a lot of orders coming in which often exceeds
through agroforestry, non-fire use farming their production capacity, many of which comes from
practices that couple community prosperity, forest the neighboring villages.
sustainability, and reducing forest fire.
Result and Impact
Mandala Sari village is located just outside of the
At present, the Mandala Sari women's group can at
concession of one of APP Sinar Mas’ pulpwood
least support the household income of its members.
suppliers, PT Sumber Hijau Permai, in Musi Banyuasin
Every month at least IDR 500,000 to IDR 800,000
regency in South Sumatra. It became the beneficiary
received by members. This is very important for the
of the IFFS program due to its close proximity to the
community to be able to develop their own livelihoods
concession area, where the activities of the villagers
even though they live in villages around the forest.
potentially have impact to the forest in the concession
area. The program chosen as the beneficiary of the
Challenges and Learning
IFFS is the MSME by local women group focusing on
the production of cassava and banana chips. A relatively simple product opens opportunities for
better improvement. Packaging improvement and food
Implementation Process certification (P-IRT) are needed to open a wider market
network. Over time, further innovations are needed in
Women's Business Group of Mandala Sari Village,
order to ensure the sustainability of the KUP Mandala
which deals with the making of cassava and banana
Sari business.
chips, started in mid-2019. This group empowers eight
women in the village to increase family income.
Opportunity for Replication
In the beginning, the group received assistance for Women Empowerment initiated by IFFS with this
business capital of IDR 10 million from the local simple business model is quite strategic and easy to be
government but they did not have the equipment. replicated in other villages. The capital of the activities
The IFFS Program then supported them by providing that are accompanied by an increase in women's
equipment such as press machines, stoves, chopper, capacity has the opportunity to produce useful and
flour milling, and coconut grater. In addition, the IFFS valuable to the village community.

32
IGCN - Responsible Business for the Future | 33
HUMAN RIGHTS

GRIEVANCE MECHANISM

APRIL Group
2016 - Present
Indonesia

Background and Program Description that is/are relevant to the grievance. GPU will then
APRIL Group announced new measures to ensure that establish contact with the Complainant and formally
deforestation is completely eliminated from its supply extend an offer to engage in dialogue. Afterwards,
chain in Sustainable Forest Management Policy (SFMP) the grievance will be reviewed and assessed by
2.0, published in June 2015. The Policy represents Grievance Committee. This is to see the validity of
a major milestone in the company’s long-standing the grievance and the Subject of the Grievance. If
commitment to conservation. APRIL believes the next further investigation is needed, a Verification Team will
challenge is to ensure that those commitments are conduct deep investigation and information collection
implemented on the ground. to confirm the validity. The Verification Team will
include APRIL Technical experts, consultants and/
In order to enable external parties to air any or other independent third party service providers as
grievances should they arise, APRIL has developed the required.
present Grievance Resolution Procedure (GRP), which
will be managed in a timely and transparent manner, It is important that grievances are addressed in a
involving independent evaluators and investigators. timely manner, therefore timelines are provided for
This Procedure applies to the settlement of resolution the key stages in the process (see workflow). For
of grievances relating to the implementation of SFMP transparency purpose, all aspect of grievances will
2.0 within APRIL’s operation and those of its Supplies, be documented and made publicly available through
recognizing the principle of Free, Prior, Informed and APRIL’s Sustainability Dashboard.
Consent (FPIC) as a starting point.
Result and Impact
Implementation Process
Since its implementation in 2016 until 2018, 13
In resolving grievances, APRIL will prioritize grievances have been submitted. Of all 13 cases,
consultative methods centered on dialogue. APRIL 7 cases were raised by local communities and 6
appreciated that any effective grievance handling must cases were raised by NGO/CSO. The make-up of the
resolve or settle grievances in an efficient, timely and issues varied from Community Development, Job
appropriate manner through a fair and transparent Opportunity, Land Transportation, Livelihood, Water
process to achieve consensual agreement between Transportation, Boundary Demarcation, and Support
parties. Local Culture. The results show that this Procedure
is accepted as means for external parties, including
This Procedure provides multiple access points for individuals, government organizations and non-
the Complainant to raise grievances. These multiple governmental organizations to raise their concerns to
points are set up after considering barriers to access the Company. The Procedure gives assurance to the
from external stakeholders’ side. Potential grievances communities that their voice will be heard and their
will be processed by Grievance Processing Unit (GPU) concerns will be handled. For APRIL, this Procedure
who will record potential grievances and classify its will increase the likelihood of resolving minor disputes
scope by identifying the section(s) of APRIL’s Policy quickly, inexpensively and fairly.

34
Challenges and Learning Opportunity for Replication
In the beginning of its implementation, the challenge Grievance Resolution Procedure can be an effective
was to introduce the Procedure to local communities tool to identify potential issue before they escalate
and convince them this mechanism would be a more into more serious and formal disputes. This Procedure
effective way to channel their discomforts to the is one of forms of good stakeholder engagement that
company. The skepticism was their complaints would can build trust and constructive dialogue between the
be left cold in the system and no responds would company and stakeholders. This Grievance mechanism
be given. APRIL took this seriously and did yearlong is applicable not only for private companies, but also
socialization to 107 villages around its operational government institutions especially ones with projects
location in Pelalawan Regency. Riau. Today, even that require engagement with local communities. It
though the Procedure is known and used, APRIL is will help to identify and reduce the potential risks.
still doing dialogue with local communities and other
external stakeholders to collect feedback and input for
improvements.

7 6
in 2016 until 2018

13
grievances have
cases
were raised by
cases
were raised by
been submitted local communities NGO/CSO

IGCN - Responsible Business for the Future | 35


HUMAN RIGHTS

HIGHER EDUCATION FOR SUSTAINABLE


DEVELOPMENT

CECT (Center for Entrepreneurship, Change


and Third Sector) Trisakti University
September 2008 - Present
Jakarta

In collaboration with:
• Ford Foundation that provided grant to design and start the program
• Private Sectors which are members of IGCN and Indonesia Chamber of
Commerce
• Ministry of Forestry
• Social Ministry
• Ministry of National Development Planning
• Non-Profit Organizations: Telapak; CSR Forums; Australia Mining,
Infrastructur and Energy Chamber Indonesia; British Council Indonesia, etc.
• Social Entrepreneurs: Uni Papua Football for Peace, Javara, Cinderella
Indonesia, etc.

Background and Program Description practices to contribute to sustainable development,


In 2007, our research showed that the understanding such as: “Sustainable Human Capital Management”,
of the general public, including the private sector, “Sustainable Finance”, “Sustainable Marketing”,
government, and NGOs, was very narrow about “Sustainability and CSR Concept, Context and Issues”,
CSR and Sustainability. There was no postgraduate etc. This curriculum is in line with “UN Decade of
education in the field of Sustainability, especially those Education for Sustainable Development”.
that integrate the concept of sustainability into each
subject. CECT also practices the knowledge delivered
through the curriculum into real CSR programs
Ideally the concept of sustainability must be to the community and sustainability programs for
understood by the people who work in Human companies in collaboration with the private sector
Resources Department, Marketing Department, through research activities, community mentorship
Finance Department, and others. Accordingly, and community development, as well as other social
Sustainability must be in-line-with Corporate’s programs, then we develop case studies from the
business strategy, where all departments in the projects to be shared in the teaching process.
company must carry out their business activities
in ways that will not damage the environment, CECT created tools to help companies achieving SDGs,
create a positive impact on society and contribute to such as: Sustainability Roadmap, CSR Communication,
Sustainable Development. These are the background CSR Project Management, Audit CSR based on
for the establishment of a postgraduate program, ISO 26000, etc. Since 2008 CECT has provided full
MBA, in the field of Sustainability, namely : MM- scholarships to more than 100 students from NGOs
Sustainability at Trisakti University. and Social Enterprises so they can learn about
Sustainability and expand networks with the private
Implementation Process sector and ultimately collaborate with them to run
programs that have a positive impact on society and
CECT designed Curriculum where each subject
the environment.
integrate Sustainability aspects, established and run
an MBA program in the field of Sustainability. The
emphasis of the curriculum is changing business

36
In 2015 CECT created "CECT Sustainability mitigation and doing sustainable business, and
Competitions and Awards" with main mission to educate the public sector that CSR is not only about
educate companies about sustainability by inviting philanthropic activities. The most important learning
them to follow the requirements of the competition. is understanding the importance of applying theories
These awards have been given to many companies about CSR and sustainability into real projects by
which performed well in conducting Sustainable contextualizing them to overcome social problems and
Business Practices, until now. sustainability.

Result and Impact Opportunity for Replication


More than 60% of graduates have increased their It is important for all institutions of higher education to
careers in the companies where they work in the provide training, research and curriculum improvement
field of sustainability. There have been more than 35 to integrate sustainability and SDGs into each course.
organizations have collaborated with CECT to conduct Thus the next generation has sufficient knowledge and
CSR and Sustainability programs for communities and skills to overcome issues related to social, economic
their business practices. and environmental sustainability, and to help the
organizations where they work to contribute to the
Challenges and Learning SDGs
The challenges we face are convincing companies
that doing CSR properly and contributing to SDG
means linking these programs to business risks

IGCN - Responsible Business for the Future | 37


HUMAN RIGHTS

IMPROVING COMMUNITY’S ACCESS


TO SANITATION

PT Pabrik Kertas Tjiwi Kimia Tbk –


Asia Pulp & Paper (APP) Sinar Mas
April 2017 – August 2018
Indonesia

In collaboration with: Habitat for Humanity Indonesia

Background and Program Description Result and Impact


PT Pabrik Kertas Tjiwi Kimia TBK (Tjiwi Kimia) is There has been an increase in the awareness of
one of Asia Pulp & Paper (APP) Sinar Mas’ business sanitation and hygiene amongst the communities
units located in East Java. Based on the social impact since the implementation of the program. This can be
assessment, there were four villages in the vicinity seen in the significant decrease of people practicing
of the mill whose communities did not have access open defecation in the target areas. By the end of
to proper sanitation, particularly toilet use. Till then, the program, 121 toilets were built and utilized by
the communities defecated in various areas such the community. The communities also showed high
as river banks, or in a neighbor’s or relative’s house enthusiasm in joining the education and socialization
which had proper sanitation. This was due to lack of on household waste management (250 participants)
understanding and knowledge of the importance of and Clean and Healthy Life Style (175 adult
sanitation as well as the lack of financial resources to participants and 55 children).
construct sanitation facilities.
Challenges and Learning
Implementation Process One of the main challenges in achieving safely
Prior to implementing the project, Habitat for managed sanitation is changing the behavior–right
Humanity Indonesia, together with Tjiwi Kimia and from the outset, improving the community and
local authorities, conducted an assessment to stakeholders’ capacity and awareness to support
identify the beneficiaries of the project. The programs healthy and safe sanitation has been critical.
prioritized the community members with low income, Community participation and multi-stakeholders
or widowed and elderly, as well as those occupying collaboration are crucial to implement program. The
their own land. higher the participation and collaboration, particularly
in the training sessions, the more likely the program
The communities agreed to contribute financially in will last.
the implementation of the program, which in turn
evoked a sense of ownership towards the program. Opportunity for Replication
The developments included a septic tank, construction A community-based sanitation program is a national
of sanitation facilities and providing meals for the program towards achieving universal access for
workers. clean water and sanitation. Thus, this program has
high potential to be replicated, particularly in areas
In addition, the program also included education and with low sanitation level and awareness. Synergy
socialization on the importance of hygiene and living in and collaboration amongst stakeholders will help to
a clean and healthy environment. Facilitated by Habitat accelerate the program achievements.
for Humanity, this socialization program was aimed at
all levels of community from children to adults.

38
IGCN - Responsible Business for the Future | 39
HUMAN RIGHTS

IMPROVING THE WELFARE OF THE DAYAK


COMMUNITY IN WEST KALIMANTAN
THROUGH KELULUT HONEYBEE

Asia Pulp & Paper (APP) Sinar Mas


2016 - 2020
West Kalimantan

Background and Program Description quality of the honey they’ll produced. For example, the
The Integrated Forestry & Farming System (IFFS) is need to put attention on the size of bee boxes (hives),
a program developed by APP Sinar Mas to support as well as the important to use gloves and suction
alternative livelihood for the local community in order tools during harvesting. In addition, the harvesting
to reduce the community’s dependence on forest process cannot be done during night time, and cannot
land. The overarching goal is to empower village use smoke.
community to actively participate in sustainable
forest management through agroforestry, non-fire use Result and Impact
farming practices that couple community prosperity,
Currently Togos practices Kelulut honey cultivation
forest sustainability, and reducing forest fire.
in two locations, not far from where he lives, with a
total of 80 units of Trigona bee colonies. Kelulut honey
Bahta hamlet, in Bonti district, Sanggau Regency
can only be harvested twice a year, in September-
in West Kalimantan, which borders to one of APP’s
November and January-March. Until now, Togos
pulpwood suppliers’ area, PT Finantara Intiga, used to
has marketed around 4 tons of honey with Madu
be known as a honey producer in the region. However,
Bahta brand. One of Madu Bahta's sales partners in
honey production in Bahta hamlet has gradually
Yogyakarta orders 100 liters of honey per month. Each
diminished due to the lack of knowledge of the farmers
honey packaged in 50 liters jerry cans, sells for IDR
who only rely on hereditary practice. This threatens
8.5 million. Bahta Honey is also sold retail in bottles
the sustainability of Kelulut honeybee cultivation in
measuring 150 milliliters for IDR 150 thousand.
the Dayak community which relies heavily on natural
resources for their lives.
Challenges and Learning
Implementation Process Togos has succeeded in developing sustainable
cultivation of kelulut honeybee. At the moment,
In 2018, IFFS supported Togos Naho, a 30-year-old
Togos is completing its honey with a Food Production
man, a resident of Bahta Hamlet, Bahta Village,
Certification (Home Industry Production Certificate or
Bonti District, Sanggau Regency, West Kalimantan in
P-IRT) for wider marketing. Some improvements are
developing Kelulut honeybee cultivation. Togos began
needed to get the certificate. IFFS and Togos try to
raising Kelulut honeybee (Trigona itama) since 2010 in
bring together local wisdom and modern knowledge
Bahta which is known as a honey producer.
standards to improve their livelihoods.
With support from the IFFS program, Togos tried to
Opportunity for Replication
develop sustainable and environmentally friendly
cultivation. At present, Togos is trying to introduce and The practice of Kelulut honeybee is very potential
share the detail knowledge he has now to the locals to be developed in other areas, especially in villages
on how to develop sustainable Kelulut honeybee. around the forest. Relatively easy cultivation and high
Togos needs to ensure that the local people aware and selling points of Kelulut honey are the basic capital for
understand the basic knowledge that will improve the replicating it in other areas or landscapes.

40
IGCN - Responsible Business for the Future | 41
HUMAN RIGHTS

INTEGRATED COMMUNITY EMPOWERMENT


PROGRAM FOR CACAO FARMERS FAMILY
IN GULILING VILLAGE, MAMUJU DISTRICT,
WEST SULAWESI

PT Nestlé Indonesia
January 2015 - December 2017
Guliling, Mamuju, West Sulawesi Province

Background and Program Description


Nestlé uses cocoa powder to produce several food To ensure effectiveness, Nestlé first conducted social
and beverages products such as DANCOW chocolate mapping together with local NGO and government to
milk powder and MILO chocolate malt drinks. Through obtain updated condition, needs and resources and then
the global program “The Cocoa Plan” Nestlé aimed to designed the program. Nestlé believes that involving
assist cocoa farmers to improve the productivity and communities will help programs to sustain. Nestlé
quality of their production. Manifested through public designed the program to improve the lifestyle of the
private partnership program with sustainable cocoa cocoa farmers’ family. The two years program was
farmers, Nestlé provided training and assistance on able to support the community to get access to clean
good agriculture practices. Several stakeholders that water, and was integrated with safe sanitation access,
involved in this program included Swisscontact, Indonesia environmental sustainability, women empowerment
Coffee and Cocoa Research Institute (ICCRI) and regional through vegetable garden, Nestlé Healthy Kids for
governments. The program has worked with more than school-aged children and improving local health services.
6,000 cocoa farmers in West Sulawesi since 2011.
Result and Impact
The program was in line with Nestlé’s efforts to create
By the end of 2017, the program resulted in:
shared value across its value chain through community
empowerment program. Improving productivity and ▪ 322 households got access to clean water;
quality that way was not just important for Nestlé in
▪ 120 houses got safe sanitation access;
securing raw material supplies but for the farmers’
livelihood as well. ▪ 260 students benefited from Nestlé Healthy Kids
program for school-aged children;
Implementation Process ▪ Three communities vegetable garden created;
In 2015, Nestlé started the integrated community ▪ 52 households with vegetable garden;
empowerment program in Guliling Village. The lack of
access to clean water in four out of five sub-villages in ▪ One midwife supported the health services;
the area was became the motivation. The people used to ▪ 47 pregnant women and mother with children got
depend on the river flow with poor quality and inadequate better healthcare services;
quantity to fulfill their needs of water. To make it
worse, health services were not evenly distributed due ▪ 17 Posyandu Cadres improved their services;
to inadequate infrastructure. The Community Health ▪ One Community Health Sub-center in the upper sub-
Sub-center was located in the lower part of the village, village built;
causing pregnant women in upper village could not be
monitored during gestation and labor and birth process. ▪ 2,400 trees planted near the water source; and
Hence, they went to the so-called “Dukun Bayi”, resulting ▪ 104 biopore holes created.
in a high number of mortality.

42
Challenges and Learning Opportunity for Replication
Habit behavior and community commitment were the Nestlé believes the integrated approach delivers
biggest challenges. Villagers who joined the clean substantial impacts to the community in enhancing life
water management group were the ones in charge of quality and contributing to a healthier future. It did not
ensuring the availability of the water, but the subscription only help in building infrastructure, but also engaging
payments were often delayed. with community to ensure the program’s sustainability.
Nestlé has learned from the program and is currently
implementing a similar program in its dairy farmers area
in East Java.

IGCN - Responsible Business for the Future | 43


HUMAN RIGHTS

INTEGRATED FORESTRY & FARMING


SYSTEM (IFFS)

APP Sinar Mas


2016 - Present
Riau, Jambi, South Sumatra, West Kalimantan
and East Kalimantan

Background and Program Description


Asia Pulp & Paper (APP) Sinar Mas is committed to
sustainable business practices. One manifestation
is through APP Forest Conservation Policy that was
launched in 2013. Based on this principle, in the end
of 2015 APP Sinar Mas introduced a program called
‘Desa Makmur Peduli Api’/DMPA (Integrated Forestry
& Farming System/IFFS) as improvement of various
previous programs.

The ultimate goal is to empower village community


surrounding our operation to actively participate in
sustainable forest management through agro forestry,
non-fire use farming practices that couple community
prosperity, forest sustainability, and reducing forest
fire. IFFS is targeted to be implemented in 500 village’s
communities within and around the APP Sinar Mas’
pulpwood suppliers’ concession areas in 5 provinces
namely Riau, Jambi, South Sumatra, West Kalimantan
Result and Impact
and East Kalimantan.
The IFFS program has led to tangible results and
achievement. 335 villages have been covered by
Implementation Process
this program with potential beneficiaries of 21,978
The IFFS program is designed with participatory households. The total budget of IDR 49.21 billion
approach involving all elements of the village has been allocated engaging 196 combined farmers
community to map their potencies: human, natural groups (Gapoktan) with 100 farmer champions as
and social resources, including respect for customary agents of change, 9 cooperatives, and 130 village-
rights. owned companies (BUMDes/Kam). The IFFS program
also supports women empowerment and to date has
The program also prioritizes collaboration among supported 84 women groups.
different stakeholders: village communities, local
governments, companies, NGOs and academia. The Its impact to local economy, to name a few, the
IFFS consists of six main pillars: program has created employment opportunities
leading to the income increase among communities.

44
The program also have impacts on protecting government programs and other relevant initiatives,
environment by preventing and reducing harmful such as Village Development Forum, Village Flagship
farming practices, such as using fire for land Product Program, Kampung Iklim Program, and
preparation. PISAgro network.

Challenges and Learning Opportunity for Replication


Major challenge to the program is to scale up the The IFFS program is very potential for replication at
results and achievement for the bigger impacts to both national and local levels. Strong commitment
communities. Other challenges include quality control and close collaboration among village communities,
of the products as well as opening wider access to government partners, industry and NGOs are needed
market and finding the off takers. We also need to as the important key for the success of the program.
leverage this program through a mutual synergy with

IGCN - Responsible Business for the Future | 45


HUMAN RIGHTS

ONE VILLAGE ONE COMMODITY


PROGRAM

APRIL Group
2014 - Present
Riau Province

Background and Program Description commodities. Farmers will then be provided with
Prior to 2014, the then-partnering farmers of APRIL agricultural assistance such as seedlings and
planted various commodities on their lands. Each fertilizers. This assistance provision is run in rotations;
commodities required different methods of planting, the farmers that received this agriculture assistance,
grooming, and harvesting, which created challenging e.g. seedlings supply, are responsible to pass on the
environment for the farmers to reach productivity point same type of assistance to the other farmer groups.
and thus not being an economically-viable farming. Such arrangement is done so that the community is
empowered to grow its commodities, allowing them
PT RAPP then created the One Village One Commodity to pass on the same kind of assistance to the others.
(OVOC) program in 2014 to provide a holistic approach This rotation process is facilitated by Community
to equipping local farmers with sustainable farming Development team of PT RAPP.
skills and agricultural assistance. The OVOC program
works with villages to choose a suitable product Result and Impact
to specialize in, then provides training on modern
To date, PT RAPP runs the OVOC program, with five
agricultural methods. This program is a form of local
farmer groups across five villages, with a total of 199
community empowerment and supports government
households, or equal to 475 people, has been involved
programs in improving people's welfare through
in the program.
agriculture.
1. Penyengat Village (Commodity: pineapple)
Implementation Process
2. Lalang Kabung Village, (Commodity: guava honey)
OVOC operates in four districts of Riau Province. Other
villages include West Kerinci, which produces crystal 3. Teluk Paman Timur Village, (Commodity: orange)
guava, and Lalang Kabung, which specializes in honey 4. Simalinyang Village, (Commodity: guava crystal)
water apples.
5. Rawa Mekar Jaya village, (Commodity: chili)
The commodities for OVOC program of RAPP are
selected by both the community and RAPP with the
following considerations: land feasibility, production
potential and market potentials. Farmers will be
equipped with basic farming trainings, followed
with advance farming trainings on the selected

46
Challenges and Learning Opportunity for Replication
▪ Commodity selection is the key success of the OVOV program has been replicated by other villages
OVOC program, where the selected commodity with similar land conditions. For instances, pineapple
must suit the land condition, have high production as a suitable tress for peatland area, has been
potential and good market potentials replicated on Pulau Padang area, which is peatland.
Pineapple as land cover also helps preventing fire on
▪ Sustainable assistance from Community
peatland.
Development team is essential to grow the
skills and capabilities of the partnering farmers,
particularly on farming techniques, marketing and
management.

IGCN - Responsible Business for the Future | 47


HUMAN RIGHTS

OUR VOICE, OUR FUTURE

Indonesia Leprosy and Disability


Care Movement (GPDLI)
September 2018 - August 2019

In collaboration with
• Disability Rights Fund (DRF),
• Local government of West Java (especially Bekasi and Cirebon),
• Local government of Special Capital Region of Jakarta,
• Local government of Karo Regency (North Sumatera, BNPB
Indonesia, North Sumatera and Tanah Karo)

Background and Program Description and the freedom of speech and deliver opinion with
Jabotabek Area is still included in the program because information, communication and knowledge towards
the groups of people affected there are significant yet peaceful and justice world, city and region is still long!
the presence of stigma and discrimination against them
has not reduced. Hence, the efforts will need to be Implementation Process
continuously consistent and persistent. The foundation
The problems that we can find after the training program
of the organization of people affected by Leprosy and
is the working problem or livelihood as well as issue
PWDs is based on Article 21 of Convention of Rights
of relevant accessibility issues with the existence of
for People with Disability (CRPD) that says, “Freedom
disabilities in Sumatera and Java.
of expression and opinion and access to information”
which is connected to peace and justice as it deals with
There was a lack of permanent staff that we can pay.
open access in building organizations and providing
GPDLI works wholeheartedly even though the payment
comprehensive advocacy by issuing Regional Regulation
was very little. After the Disability Law passed in
(Perda). It is evident that justice for the PWDs has yet
early 2016, there have been significant changes in the
been present in Indonesia, making this matter more
way of services providing to people with disabilities,
critical especially emphasized with the issuance of the
including the Leprosy patients. GDPLI tries to establish
Disability Act No. 8 of 2016. Only few provinces have had
is the awareness of the importance of the equality
proper understanding regarding this matter and this will
before the law, including those with disabilities. ASEAN
affect other fields including elderly care management
countries such as Singapore, Malaysia and Thailand
which increases as the people’s welfare increases.
are "champions" in this kind of awareness raising in
their respective countries (Vishnu, 2017). South Korea,
The local government of DKI Jakarta which is among
Japan, and India—although its infrastructure is still far
those with high disability awareness has taken bold steps
behind compared to Indonesia—have been impressively
to support disability-related matters, along with the
advanced in building inclusive societies that include those
local governments of Solo, Bali, Makassar, and several
with disabilities and leprosy.
others. People affected by Leprosy often experience
marginalization and the percentage of disability caused
Some sectors like health, education, and sustainable
by Leprosy is almost ten percent covering low-income
employment have growingly become more paramount to
regions such as East Nusa Tenggara, Papua, Makassar,
ASEAN countries. The actions taken by the governments
East Java, West Java, and Central Java. Compared to
are excellent and reach the work and services to
other ASEAN countries, Indonesia is not far behind in
disability. However, when it comes to accessibility for
ratifying the CRPD into Disability Law No. 8 of 2016
the disabled like the urban and suburban roads and
although despite the issuance, there are still many
models of transportation, it looks like the results are not
rejections coming because it has yet provide proper
maximal. For instance is Tjipto Mangunkusumo General
empowerment and rights equalization. The journey to
Hospital in Central Jakarta in which many ineffective
realize an equality that covers all aspects not only health
road signs for blind people are placed according to some
and welfare but also sustainable inclusive education
disability activists. Instead of being a help, it can lead to a

48
problem for blind people (previously disabled or blind) to Activity 6: Hold a series of meetings between the
be guided to walk in a dangerous place that might lead to SHG and local government to facilitate dialogue about
accidents because there is no effective road signs on the the findings to then increase awareness and advance
sidewalk. inclusion and acceptance. (PART 2)-To increase the
inclusion of persons with leprosy in the Sinabung region
The incident occurred in the field after the drawing was in relief programs and their participation in the lives of
approved, but the final results changed from the plan. So their communities (PART2) AFTER RESEARCH/baseline
when referring to Law No. 8 year 2016 and based on the data.
CRPD (Convention of Rights for People with Disability)
it is not appropriate and violates the law. The complete Challenges and Learning
CRPD was ratified at the United Nations in 2011 and is GPDLI has conducted training on the CRPD and Act
the forerunner of the Disability Act that we already have. No. 8 year 2016 to 30 people affected by Leprosy from
So justice and social change that have an impact have Palembang-South Sumatera, Jabotabek and Pantura-
not been seen clearly. Some literature states about the East Java, 22 people were given leadership training and
importance of education in building an inclusive society. 20 people participated in community organizing training
dan public speaking for SHG members. It is expected
Result and Impact that they will have the courage to speak up in front of the
Activity 1: Provide training on CRPD, PWDs Act No. 8 government and all CRPD shareholders.
year 2016 and advocacy skill to 30 people representing
the Leprosy community from Palembang-South The results are there like the previous year in other
Sumatera, Jabotabek and Pantura-East Java. locations. The most important result is the change of
behavior of those who have been trained. They are able to
Activity 2: Provide leadership training to 22 persons provide the same training to their colleagues, the number
affected by Leprosy from each community to increase of trainee is event bigger than the number of those
their ability to advocate for their rights. directly trained by the GPDLI. GPDLI also has created a
Whatsapp Group to monitor the community activities and
Activity 3: Establish Self Help Groups (SHG) and connect each other.
provides training on community organizing and public
speaking for the SHG members, targeting 20 members in Opportunity for Replication
each of the aforementioned areas. They are now empowered and independent enough to
develop and are expected to be able to give inputs to
Activity 4: Advise the authorities of those three cities to their respective regional regulations. GPDLI believes that
recognize organizations of people affected by Leprosy as people affected by Leprosy must be given continuous
part of the larger disability movement. support as they mental may have been destroyed by the
stigma they have been living with, which can be from
Activity 5: Conduct a survey on the situation of people anywhere, including themselves. Psychosocial expert
affected by Leprosy after the Sinabung eruption in North is important but it is not easy to have one. Hence, the
Sumatera, document the basic aid and services they Whatsapp group and contacts from fellow Leprosy
have received, and disseminate the findings as a material affected is one simple but practical solution that we keep
to learn. To increase the involvement of people with on facilitating.
leprosy near Sinabung in the relief programs and their
communities. (PART2) AFTER RESEARCH/baseline data

IGCN - Responsible Business for the Future | 49


HUMAN RIGHTS

PROVIDING FINANCIAL CAPITAL TO


ENCOURAGE COMMUNITY’S MSMES

PT Indah Kiat Pulp & Paper Tbk


(Perawang Mill) - APP Sinar Mas
2012 - Present
Riau

Background and Program Description and small and micro enterprises such as cookies and
The Sustainable Development Goals 1 and 8 are snacks, weaving, batik and so on. After the training,
adopted in the CSR program in one of our mills those who would like to apply for funding can submit
called PT Indah Kiat Pulp & Paper Karawang mill a business proposal, followed by a short presentation
(IKP) in Indonesia. All IKP CSR programs integrate and interview with IKP’s CSR team. If the applicants
the surrounding communities with the key objective are able to pass the process, they are eligible for soft
of developing their economic independence. The loans of up to IDR 10 million.
recommendation from the Socials Impact Studies
(SIS) carried out for IKP, form the basis of these Evaluation of the program is done periodically from
CSR programs. These recommendations include the beginning of the program up until the participants
community economic empowerment such as farming can fully return the soft loans to the cooperative. The
and agriculture as well as micro, small and medium loan agreement between the cooperative and the
enterprise (MSMEs). participant covers the rights and responsibilities, and
acknowledged by the local village authorities (head of
One of the major challenges in empowering the sub-district or village).
community is the lack of financial capital for the
community to start and/or expand their micro and Result and Impact
small business at the beginning. To address the lack
been disbursed to more than 100 recipients for
of kick-start funding, IKP has provided soft loans
economic development activities. Moreover, around
to the community through the Abdul Wahid Micro
80% of the recipients have been able to increase of
Financial Institution. The institution was established
income.
and managed by IKP based on the social mapping
also originally undertaken by IKP. The main aim of
One success story is a micro business managed by
this institution is to become an alternative source
Mrs. Tatik, focusing on the production of potato chips.
of funding for the local community, enabling them
After receiving soft loans from the cooperative, her
to start or expand their business. Overtime, the
income increases from IDR 2 million to IDR 6 million
institution has now transformed into a cooperative and
per month. This was because of her hard work in
is managed by community, with the assistance of IKP
marketing her products as well as continuous support
mill.
from the IKP mill.
Implementation Process
Challenges and Learning
Before they can access the funding, the community
At the beginning, IKP’s program was viewed as a
members have to undertake a training session on
charity initiative rather than a soft loan scheme.
how to start and manage business. This includes,
Continuous socialization and education needed to be
amongst other areas, farming, animal husbandry,
done to ensure that the community understood that

50
the fund they received needed to be returned to the Opportunity for Replication
institution/cooperative. Strong administration was The program has a great potential for replication, as
also needed during the loan process, particularly to the concept follows the general concept for soft loans
ensure that the collaterals used to secure the loan and micro financing. However, to ensure success there
were sufficient to ensure the participant commitment needs to be a particular focus in the challenges and
to return the loan. learning as described above which includes training
in the perception of the program as well as tight
administration in its implementation.

IGCN - Responsible Business for the Future | 51


HUMAN RIGHTS

SCHOOL IMPROVEMENT PROGRAM

APRIL Group
2013 – Present
Riau Province, Indonesia

Background and Program Description


In 2010, we surveyed 33 schools in Riau, and 20
of which were found to suffer from one or more
of the following issues such as Poor facilities and

837 14891
infrastructure, poor library or no library at all, Poor
teaching and textbook-based learning process, poor
environmental awareness program.
Through the School Improvement Program, we aim
to improve the quality of education of schools in TEACHERS STUDENTS
area where APRIL operates through the following
intervention:

▪ Teachers training aimed at improving teachers’


competence and their qualifications. Teachers

60 20
are trained so they can implement high-quality,
effective, yet enjoyable teaching and learning
process for students in and out of classrooms.
▪ Building or Renovating Library, to promote
the use of library as a comfortable place ELEMENTARY SCHOOL
where students can obtain various educational SCHOOLS SUPERVISORS
information and improve their interest in reading.
▪ School Renovation program, to foster safe, clean,
and healthy learning environment in schools.

Implementation Process
School Improvement Program works in partnership
with multiple stakeholders, such as the Education
46 73
Agency and Environment Agency at District level, SCHOOL
Institute for Educational Quality Assurance (LPMP) FACILITATORS
and private foundations including our affiliated PRINCIPALS
Tanoto Foundation. Beneficiaries to the program
include:

52
Components of the program includes: learning method. Students are introduced to the
importance of keeping a clean and healthy school
▪ Selection of facilitators with District Education environment, as per Adiwiyata standard. Reading
Agency (Dinas Pendidikan Kabupaten) corners available in classrooms. Enhance transparency
and accountability of the usage of School Operational
▪ Training of facilitators on teaching mechanism
Fund (BOS) by including teachers and School
(PBM) and school-based management (MBS)
committee to participate in planning.
▪ Rolling out of PMB, MBS, and community
involvement Challenges and Learning
▪ Baseline data collection for: Early Grade Reading ▪ School principals in public schools are subject to
Assessment, Early Grade Math Assessment, periodic rotations. This hinders the continuous
Teacher’s teaching skill, School Principal’s implementation of our program, as buy-ins has
management skill, Adiwiyata award to be obtained from new principals, and principal
training program repeated.
▪ Training in 60 partner schools by Facilitators and
APRIL team ▪ For library renovation / building, the challenge
is to build community participation to increase
▪ Training of Accreditation and Adiwiyata book collections through donations or book drive
▪ Training of Healthy and Clean Lifestyle (PHBS) initiatives.
▪ Stakeholder Meeting with District Education ▪ For school renovation, challenge includes school
Agency budget limitations that lead to poor maintenance
of equipment and facilities
▪ Meeting with all facilitators
▪ School Planning Meeting (with School Principal
and teachers regarding school program together Opportunity for Replication
with APRIL’s Regional Project Officers) Our School Improvement Program majority focuses
on government-owned schools. By working with
▪ Hardware support–Renovation, Provision of government owned-schools, we can tap into existing
teaching equipment, and clean toilets. Teachers and School Principal’s network such as
Kelompok Kerja Guru (KKG) and Kelompok Kerja
Result and Impact Kepala Sekolah (KKKS) that works in geographical
cluster. This allows sharing of experience and
Within 6 months, partner schools implemented
exchange of ideas among the teachers and school
mandatory 15-minute reading requirement before
principals on how to implement the quality
class starts. Teachers also implemented active
improvement in their respective schools.

IGCN - Responsible Business for the Future | 53


HUMAN RIGHTS

STUDENT COMMUNITY SERVICE:


INITIATIVE TO IMPROVE THE LIFE OR
RURAL PEOPLE

Parahyangan Catholic University


(Unpar)
since 1980s until present
West Java Province

In collaboration with:
KOMPAK (2016-2017)

Background and Program Description


Bakuning Hyang Mrih Guna Santyaya Bhakti is the The students groups must design and implement
adagium of Parahyangan Catholic University (UNPAR). It programs based upon their social economic and
has become the way of working for all members (civitas physical as well as environmental analysis of the rural
academica) of UNPAR. It means that all of the knowledge areas. At this stage students grasp the intricacies of
acquired through studying, at the final end, it has to deciding program that benefit most for the community
be contributed to the society. The Student Community and that any program designed should be based on
Services (SCS) is the ultimate embodiment of this evidence. Students also learn that for any program to be
Adagium both for the students and for the lecturers. successful, community participation is paramount, this is
to guarantee the community ownership and sustainability
The SCS is required course within the curriculum of of the any works done. At this stage students facilitate
Public Administration Department Parahyangan Catholic the rural community using method such as Participatory
University. It has 3 credits and taken by students Rural Appraisal (PRA).
in their 6th or 7th term during their period study in
undergraduate program in Public Administration. This allows rural community as the main actor in
developing rural area, whilst students’ role is only
Students taking this SCS will have to do 14 meetings facilitating. As facilitators, students are not the sole
during the term time, and on a summer break (June to source of knowledge, students only assist and help the
August) they will go and stay in the chosen rural area to rural community to turn their enthusiasm and capital for
do the all the activities needed for the rural community in a successful program.
which they are staying.
This activities has been done since 1980 annually up to The result of this SCS is that the rural community are
present and will be continued. Since last year (2018), this gotten help to solve their identified problem, whilst for
course is also required course for the students in other students, through this process, they learn how to work
department in the faculty of social and political science with community effectively. So it’s a very a reciprocal
of UNPAR. initiative.

Implementation Process In general, the program implementation starts with the


process of student settled down within the community,
The SCS is held with a principle that students acquire
adjusting and fit-in themselves with the life of the rural
an experiential learning whilst they stay within the rural
area they are staying. The next stage is community
community (for 40-45 days). Students will stay and
problems mapping or social economy analysis. This is
work with the community in groups. The lecturers never
followed with mapping the programs alternative, and
set any working agenda for students to do for the rural
further program decision and implementing the program.
community even though part of the money to fund the
proposed initiative by the student groups comes from
UNPAR.

54
Result and Impact among students needs also to be factored in as the
The various programs or activities done within the SCS aspect of successful SCS. It is more likely difficult to gain
are always based on the needs of the rural community, trust and buy-in from the community among students
this allows real 7 positive impact of the initiatives to the group with low level of communication skills.
rural community. Another main challenge is that any programs/works
Based on our experience, the positive impacts falls needed by the community that are more physical works
under all various goals of sustainable development goals projects may not be always successfully done by the
(SDGs). students, simply because the students do not have the
required knowledge, for example building a bridge. This
However, it is important to note that the presence of is an important point of learning for the SCS. It is hoped
the students doing SCS in the rural community brought that from now on (since 2018) the SCS will be equipped
exposure of the rural people to new knowledge brought with more knowledge as other study programs will also
about by the students. This exposure opens the mind conduct the SCS.
of the rural community. Later on the facilitation by the
students brought positive impact to the rural community Opportunity for Replication
in the aspect of awareness, participation and ownership
SCS is a community-centered approach initiative. Even
of the programs/works being carried out.
though most other state universities in Indonesia has
been doing their own version of SCS, not many private
It is also important to note that each programs/works
universities done any SCS (https://forlap.ristekdikti.go.id/
impact the life of the rural people in better health, better
perguruantinggi/homegraphpt). The number of private
sanitation facilitation, better infrastructure that allows
higher education in Indonesia in 2019 is 4230. This shows
easier mobility among rural people. Further, in the
great potential of conduction similar SCS.
aspect of public administration, the SCS brought positive
In 2017, as part of our cascading activities funded by
changes in the way the village governance is conducted.
KOMPAK we have done a Training of Trainer on doing
The capacity of the village governance is increased
SCS that is focused on village date.
particularly in setting up the village development
planning process that is more inclusive, innovative
Considering that the SCS emphasize the design and
and more democratic as well as driven by evidence/
implementation of the rural development program that
data provided by the students through one of the SCS
is based on the village needs and potential, those 4230
activities.
private higher education can greatly contribute to the
development of 75.436 village in Indonesia (statistics
Challenges and Learning
Indonesia, 2018).
The main challenge is also the greatest strength of
the SCS that is the students. As SCS is a project based Our experience working with international funding is
learning for the students, it is very likely that the evidence that replication is highly desired. Further,
programs and initiatives done by the students groups do collaboration with private sectors will boost the impact
not live up to the expectation of the community. of SCS.

The group dynamic among the students sometime


become the factor determining the success of the
project. The varying degree of communication skills

IGCN - Responsible Business for the Future | 55


HUMAN RIGHTS

THE FOSTERING OF EARLY CHILDHOOD


EDUCATION (ECE) PROGRAM “PREPARING
BRIGHTER QUALITY OF EDUCATION FOR
BRIGHTER FUTURE LEADERS”

PT Adaro Energy Tbk


South and Central Kalimantan Province

Background and Program Description The data above raises the question on how can we
Early Childhood Education is for 0-6 year old, who are prepare a better generation if most of the teachers
called generation α (alpha). This generation was born are still unqualified. Even more worrying, mistakes
from 2010 until now, and will enter their 20s in 2035. in the process of golden age education will not only
As such, it makes the education of this generation result in failure to encourage children to reach their
really crucial to achieve a brighter generation who optimal potential, but also risk producing generations
could build a brighter future. The type of alpha with bad character. Seeing that condition of the ECEs
generation learning is described as very different in Indonesia especially in Kalimantan, Adaro initiated
from previous generations. With this change in type “The Fostering of ECE Program” in Adaro’s operational
of learning, alpha generation also need to learn area; South, East and Central Kalimantan, since 2011.
management that is friendly to their characteristics. This program also supports Sustainable Development
Goals number 4, ensuring inclusive and equitable
According to the data from Ministry of Education and quality education and promoting lifelong learning
social culture in 2017, the number of ECEs that have opportunities for all.
been established and operate in Indonesia is 193,386
ECEs, with more than 12 million students. However, Implementation Process
only 52.29% of the teachers are declared qualified.
Indonesia Heritage Foundation (IHF), as our partner in
This condition also happens at the ECEs in the 3
this fostering program, has developed an educational
provinces of Adaro Group's operational area, shown in
concept called Character-Based Holistic Education
the data below:
(CBHE), an educational concept that aims to form
a holistic character, and forms a life-long learner
human being that are really suitable for gen alpha. In
Students Teachers % Qualified its implementation, CBHE tries to develop children’s
Province Teachers characteristic through 9 pillars of characters.

Total Total Averaged

Central 65,705 5,523 44.12


Kalimantan
South 104,999 10,204 47.76
Kalimantan

East

Kalimantan 55,703 5,717 54.33

56
Adaro facilitated the application of the Character- ▪ Adaro believe that support and synergy with
Based Holistic Education (CBHE) concept in this stakeholders can strategically support the
fostering of ECE program. The implementation of success of the program. The stakeholders are the
this program was starting in 2011. However, with the governments, ECE organization and local teachers.
objective of preparing post-mining communities that With this synergy and support, Adaro’s fostered
are self-reliant and sustainable in an environment ECE can continue to be a part of development and
through ECE Development program, Adaro expanded contribute to positive changes in early childhood
this program more massively in 2018 by fostering education.
more ECEs in Kalimantan.
Result and Impact
During the implementation of the fostering program,
Until 2017 Adaro has successfully fostered a total of
5 components are covered. Those 5 components
21 ECEs, 244 ECE teachers and reached 2038 ECE
are what distinguish this program from other ECE
students in South and Central Kalimantan. We also
programs.
held a “Training of 1000 ECE Teachers” in Tabalong
that involved 1000 ECEs teachers from South and
▪ Teacher’s Capacity Building
Central Kalimantan
▪ Adaro provide an intensive training for 10 days
to ECE teachers in Kalimantan about the CBHE Challenges and Learning
concept. Through this process in the fostering The collaboration with local company, PT Wirakarya
of ECE program, we expect a good ability of ECE Sakti, enables all fertilizer products of Mekar Jaya
teachers in implementing the CBHE curriculum at Farmers Group can be absorbed in local market. It is
schools in a structured, systematic and consistent important to search for another market to anticipate
manner. the product saturation as well as for the possible
▪ Effective and Efficient Education Process scaling-up of this product in the future.

▪ We expect the implementation of CHBE in In 2018, this program has started to be more
teaching and learning process to go well, as well fascinating by successfully fostered 63 ECEs, 126
as the facilities, infrastructure and good school ECE’s teachers and 3416 ECE’s students. In addition,
management. That is why Adaro supports the We also find the other fascinating qualitative impacts
Curriculum, as well as the Module and educational in the society, such as:
game tools that have been prepared by the IHF
as a component of the implementation of CHBE. 1. Almost all of the ECE’s teacher that we trained
In addition, to make this program sustainable, changed their teaching methods to be more CBHE
we also establish an ‘ECE Prominent Champions’ which is suitable for the children.
who has a role in mentoring and monitoring
the implementation of CBHE, assist the ECE 2. Significant change in children behavior that enter
communities meeting and facilitating the ECE. Adaro’s fostered ECE that be more independent
and good character.
▪ Good Networking and Collaborating between
Adaro's ECE 3. Significant change in parent’s perspective in
preparing their children character by enter the
▪ Adaro does not stop at training the teachers and ECE.
supporting the facilities. We want to make more
sustainable impact from this fostering program We believe that by the next 6 years we will keep
that makes our program different from other’s achieving our target and will find another fascinating
fostering ECE program. We create an “ECE impact from the society. By this fostering of ECE
Communities” which becomes the platform for program, Adaro successfully realize one of its purpose,
Adaro’s fostered ECEs to interact, coordinate, “create sustainable shared value with the communities
and help each other. This ECE communities has and deliver positive impact for business growth and
a monthly meeting, that facilitates them to share prosperity in Indonesia” in education aspect. By this
knowledge, develop potential skills and discuss purpose, Adaro created a good branding and maintain
some problem that faced by ECE. Besides a relationship with the communities and society in
monthly meeting, this communities also can hold Adaro’s operated area, that make Adaro operates its
another activities together such as teacher’s and business better.
children’s day celebration.
▪ Synergy and support from the stakeholders and
governments

IGCN - Responsible Business for the Future | 57


HUMAN RIGHTS

WOVEN BAMBOO AND RATTAN


PROGRAM

Eagle High Plantations Tbk


(PT Pesonalintas Surasejati)
January – November 2019
Magalau Hilir Village, Kelumpang Barat Sub-District,
Kotabaru District, South Kalimantan Province

Background and Program Description Challenges and Learning


In January 2019, PT Pesonalintas Surasejati facilitated Initially, not many residents were interested in
the activities of woven bamboo and rattan in Magalau participating in this activity. Only a few residents have
Hilir Village. This activity was carried out by a group of expertise in making bamboo and rattan crafts. Other
women (especially ethnic Dayak residents) in Magalau challenges faced are the less varied models and the
Hilir Village. The ethnic Dayak in this village have the quality of handicrafts. By providing intensive tools and
skills in making daily necessities from bamboo and assistance, the group learned to make several new
rattan materials. Bamboo and rattan are abundant in models, as well as the quality of the craftsmanship.
this village. Bamboo and rattan are woven in such a At present, after the group has received additional
way as woven products in the form of household items income, this activity has begun to attract local
such as hats, bags, rice containers, rice containers, residents.
kitchen utensils, home decoration etc. This woven
craft is the result of hand skills passed down from Opportunity for Replication
generation to generation.
This activity has also been carried out in other villages
within the Eagle High Plantations work area, for
Implementation Process example in Kaburan Village – Kapuas District, Mirah
At first, conducted coaching activity to groups of Kalamanan Village – KotawaringinTimur District, and
housewives who have interests and skills in weaving Sekonyer Village – Kotawaringin Barat District (Central
bamboo & rattan. After that, donated the equipment Kalimantan).
and craft materials needed. Regular mentoring
conducted so that the group can make products that
are more varied models and items. Furthermore, the
company also helped market the handicrafts. The
handicraft products being sold in the local market,
offered to company employees and sold in the
Employee Cooperative.

Result and Impact


With this activity, the skills possessed by Dayaks
ethnic people can be preserved, and it provides
additional income.

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IGCN - Responsible Business for the Future | 59
Photo by: Darren Wanliss
60
LABOUR

Principle 3:
Businesses should uphold the freedom of association and
the effective recognition of the right to collective bargaining;

Principle 4:
The elimination of all forms of forced and compulsory labour;

Principle 5:
The effective abolition of child labour; and

Principle 6:
The elimination of discrimination in respect of employment
and occupation.

IGCN - Responsible Business for the Future | 61


LABOUR

ASEAN DATA SCIENCE EXPLORERS

SAP Indonesia
2017 – present
10 ASEAN Member States

In collaboration with: ASEAN Foundation

Background and Program Description to impart SAP Analytics Cloud (SAC) skills to students
To unlock the youth’s potential and create positive and lecturers who then help to transfer those skills
social impact in Southeast Asia, SAP and the to our beneficiaries in larger scale. After enabling the
Association of Southeast Asian Nations (ASEAN) youths with analytics skills, a regional competition
Foundation announced a partnership in 2017 to run was conducted to motivate participants to apply the
a flagship program, ASEAN Data Science Explorers knowledge gained with real data to solve one of the
(ASEAN DSE). Since inception, this initiative has UN SDGs in ASEAN contexts. Students register for
enabled more than 9,000 young people across 230 ASEAN DSE in teams of 2, to receive a SAC license and
institutes of higher learning in ASEAN countries begin using the software. Teams analyze data sets,
and enabled close to 1,000 educators, increasing and create data visualizations to develop insightful
digital literacy and cultivating a greater sense of storyboards, featuring their chosen ASEAN social
responsibility and ownership of the region’s future. issue, data-driven insights, charts and proposed
solutions.
By using the SAP Analytics Cloud software, the
competition calls for data-driven proposals, targeting SAP and the ASEAN Foundation grade storyboard
tertiary students across the 10 ASEAN Member States submissions using a rubric, and shortlist 10 teams
(AMS), to develop solutions towards ASEAN growth per country by averaging scores. The 10 teams per
and development. The objectives of ASEAN DSE are country present their work in the National Finals held
aligned with the ASEAN Socio-Cultural Community, in a partner IHL. The champions from each country
ASEAN Economic Community, ASEAN ICT Master then proceed to the Regional Finals held at the ASEAN
plan 2020, ASEAN Work Plan on Youth and Education Chairing State for the year, to compete with their peers
2016-2020, and 6 of the United Nations Sustainable from the 10 ASEAN Member states. Finalists receive
Development Goals. prize money to support their endeavors.

Implementation Process Result and Impact


ASEAN DSE beneficiaries are students from Institutes ▪ Trained and provisioned SAP Analytics Cloud
of Higher Learning (IHLs) who seek data-literacy skills. to close to 1,000 educators and 9,000 students
ASEAN Foundation performs administration, bridging across the 10 ASEAN Member States (AMS) from
the project to government and non-government 2017-2019.
bodies. SAP provides funding, technology, expertise
▪ ASEAN DSE events in 2018 were attended by more
and employee volunteers. The program consists of
than 25,000 youths and sensitizing youths to the
5 stages – Enablement, Registration, Storyboard
ASEAN Blueprint 2025 and UN SDGs 2030.
Submission, National Finals and Regional Finals.
▪ Recognized by the Heads of State/ Government of
Enablement sessions are run in IHLs across the 10 ASEAN Member States at the 31st ASEAN Summit
AMS, in tier 1 and tier 2 cities. SAP volunteers travel 2017 as a creative digital initiative to increase

62
ASEAN awareness by promoting support and Challenges and Learning
participation of the ASEAN Community among The challenge in reaching out to youths in rural areas
ASEAN youths in tier 2 cities and to having the enablement sessions
conducted in local languages. The solution being
▪ Acknowledged by the Heads of State/ Government
considered is to create an online SAC course to make
of ASEAN Member States at the 35th ASEAN
learning more accessible in remote areas where SAP
Summit 2019 for preparing ASEAN youth to be
may not be able to visit and conduct enablement
future-ready by addressing their digital skills
sessions. Automatic translations and subtitles could
development
be available on the videos.
▪ Honored with the ASEAN Business Awards 2018
“Friends of ASEAN” accolade its social and Opportunity for Replication
economic contributions to the region
The model can be replicated with the right partnership
▪ Endorsed by the ASEAN Senior Officials Meeting with similar investments made.
on Youth (SOMY) and Education (SOMED)

IGCN - Responsible Business for the Future | 63


LABOUR

BLACK SOYBEAN SMALLHOLDER


PROGRAM

Unilever Indonesia
2004 - present
Central Java, DI Yogyakarta and East Java Provinces

Background and Program Description assistance to farmers. Besides, there is also Farmer
Unilever Indonesia partakes in achieving global targets Schools that encourage farmers to identify and solve
to improve the living standard of more than 500,000 problems appropriately.
small-scale farmers and small-scale distributors
in its supply chain. Black soybean is an important In developing cooperatives and partners, Unilever
ingredient for the sweet soy sauce product “Kecap Indonesia introduces Cooperative Development
Bango”, so Unilever Indonesia develops various Program with MICRA with three main aspects, namely
programs to increase the productivity and quality of its financial management, social entrepreneurship and
agriculture and also improve the farmers' livelihoods. organizational development in which mentoring
A holistic program and multi-stakeholder partnership program is provided. Furthermore, the company helps
are used to achieve those goals. The field assistant farmers to produce black soybeans sustainably using
team and experts consistently assist farmers to apply Unilever Sustainable Agriculture Code (USAC). A group
sustainable agriculture principles. Unilever Indonesia of field assistants is commissioned to monitor and
also organizes field schools for farmer groups and assist farmers to comply with it. A trial was conducted
competent development programs for cooperative in Ngawi, East Java in 2013 and then followed by other
partners. regions. After scaling up all planting area, the products
from local farmers eventually became USAC certified
Since smallholders play an important role, Unilever in 2018. Unilever Indonesia also develops Internal
Indonesia builds partnerships for them under the Control System (ICS) at the head office and branch
Enhancing Livelihood pillar. Governments, academics offices.
and local NGOs are the main partners in ensuring
the welfare of the Unilever Sustainable Living Plan Result and Impact
in supplying 100% of agricultural raw materials from
According to the 2015 data:
sources by 2020.
▪ 10,500 farmers involve since 2004;
Implementation Process
▪ 1,000-5000 Ha planting area;
Unilever Indonesia identifies potential areas to produce
black soybeans by developing value chain. There are ▪ 20+ locations in Central Java, Yogyakarta, and
three commitments to farmers and suppliers, namely East Java;
price guarantee, market to access and financial ▪ Productivity increased 51%;
support. The company collaborates with cooperatives
that supply, run post-harvest process and develop ▪ Average income increase 63%; and
farmers network and helps strengthening farmers’ ▪ 100% USAC Certified.
abilities in cultivation and agricultural business.
University of Gadjah Mada as one of the key partners
is focusing on Mallika seed breeding and providing

64
Challenges and Learning Opportunity for Replication
▪ Consistency in educating the farmers about ▪ There is a possibility for other industries that
sustainable cultivation principles is required. require agricultural supplies from the locals to
adopt the model.
▪ Intensive assistance to cooperatives and suppliers
in managing business can foster engagement with ▪ Farmers grow soybeans as a part of rice crop
farmers while also becomes a trusted partner for rotation. Off-takers and industries can assist the
the industry. farmers during paddy season.
▪ Data collection method, data analysis and impact ▪ Partnering with cooperatives and soybean supplier
measurements as basis for decision making and to expand access to market for other commodities
program development should be improved. and distribution of fertilizers or such.

10500 51% 63% 100%


farmers Productivity Average USAC
involve increased income Certified
since 2014 increased

IGCN - Responsible Business for the Future | 65


LABOUR

BATIK TIADA BATAS

Fortuna (PT Fortune Indonesia Tbk)


August–September 2019
Kajen, Pekalongan Regency, Central Java Province

In collaboration with:
Department of Industry and Trade Government District of Pekalongan

Background and Program Description to attend the workshop. The selection was based on
FORTUNA is a company that offers Integrated the batik business conducted by the participants and
Business Communication Consultant services the participants who had been active on social media
consisting of Integrated Digital and Communication would have more points than the other participants.
Advertising services, Public Relations, Brand and Those who passed the selection would get the
Event Activation, Media Planning and Investment, opportunity to attend the workshop.
Brand Consulting to Marketing Research. As a form of
Fortuna's involvement in community welfare, Fortuna Information about "Batik Tiada Batas" activity
invited people in Pekalongan Regency to take part in was shared by Fortuna to participants through
an activity called "Batik Tiada Batas". Fortuna chose the Telegram group, where the group functions to
batik as the main topic of this activity because batik disseminate information on workshop requirements,
is Indonesia's cultural heritage since 2014 which batik discussions and the use of social media. During
was recorded in UNESCO. Whereas, Pekalongan was the workshop in September 2019, 20 selected
chosen because this regency has the characteristics of participants were given the task by Fortuna team
batik that is well known in the world. regarding marketing strategies in social media, such
as trying endorsement and product branding in terms
"Batik Tiada Batas" event was launched by Fortuna of design, logo, packaging and product quality. The
because Fortuna saw the human and cultural assignment was given to participants for one month
resources in Pekalongan Regency could be expanded which would then be assessed by Fortuna team.
even further by using the digital world, such as social
media and eCommerce if maximized with knowledge From these materials workshop participants are
of how to use these facilities properly and correctly. As expected to be able to apply it directly to the sale
an expert in the digital field, Fortuna has been directly of their batik business. That way they can increase
involved in educating people in Pekalongan Regency income from the business.
on how to preserve, promote and market Pekalongan
batik through the digital world. Result and Impact
As a result of "Batik Tiada Batas" activity, the
Implementation Process participants/people in Kajen, Pekalongan Regency are
"Batik Tiada Batas" was held with a visit to Pekalongan increasingly educated about the digital world which is
Regency in the form of a CSR launching on 18 August currently developing rapidly and is increasingly able to
2019 and a Workshop on 29 September 2019. At the maximize social media for more targeted and creative
launch that was held in August 2019, participants selling activities. Also, although this activity has been
were shown the rapid development of today's digital completed, participants are expected to be able to
world. There were 44 participants who attended the apply knowledge, marketing strategies, creativity, and
launch event from various business fields, and then the importance of using digital media in the 4.0 era in
they were selected into 20 people who were entitled marketing unlimited products.

66
Challenges and Learning Opportunity for Replication
The challenges experienced by Fortuna in "Batik Tiada Application of activities for the welfare of people
Batas" activity that was held in Pekalongan Regency can be done more optimally if applied to the right
were the capabilities and facilities owned by people target, such as people who really have a passion in a
in Kajen have not been maximized. It can be seen that particular field or those who follow/are incorporated
they cannot and is not accustomed to use software with community. Choosing the right place of activity
design. It turns out that they only had a mobile phone/ will make the dissemination of insights on the themes
smartphone for product marketing, which has an given become more directed.
impact on the limited ability of design that has not
been qualified and more creative.

IGCN - Responsible Business for the Future | 67


LABOUR

GREEN SKILL

Yayasan Plan International Indonesia


July 2015 – June 2018
North Central Timor District and South Central Timor
District in East Nusa Tenggara Province

Background and Program Description training facilitated by 40 trainers from government


Labor force participation rate for young people in officials and instructors emphasize on development of
Indonesia is 61.10% with gap in gender relatively green skills, improvement of group dynamics, increase
wide. Unemployed female youth in particular face a of vegetable production and strength of micro-
host of challenges related to family and community entrepreneurship and business development.
perceptions of gender roles, fewer opportunities for
vocational training and formal employment than their From the trained youths, we support the application
male peers and risks of gender-based job exploitation. of green skills and micro-entrepreneurship for Plan
Indonesia’s Young Women’s Economic Empowerment
Despite the fact that Indonesia is highly vulnerable (YWEE) groups. 30 YWEE groups have received
to the impacts of climate change, agriculture is the technical supports including mentoring from
most promising sector for youth to work in rural areas. experienced agriculture consultants, linkages with
Therefore Green Skill program was established to micro-finance services, exchange visits and necessary
empower young people, especially young women to tools and assets. These activities also support ongoing
enhance their entrepreneurial skills to grow their own monitoring and supportive supervision of the YWEE
collectively driven horticulture micro-enterprises. groups.
The program seeks to pilot a two-fold approach
of integrating Plan’s existing micro-enterprise To broaden the perspective of protecting environment,
development models for rural Youth Economic we facilitate knowledge sharing session between youth
Empowerment (YEE) with its program in Climate from Indonesia and German in promoting the need for
Change Adaptation (CCA), leading to increased creating sustainable work. The Indonesian contribution
capacities of youth in green skills for economic focus on photo story-telling and video clips that
empowerment. document the general situation and the experiences
of the YWEE groups in applying their newly acquired
Implementation Process Green Skills.
Green Skill creates a sufficient knowledge base
on sustainable horticulture practices among the Result and Impact
rural youth through training and application of Adopting eco-friendly behavior by using organic input
green skills. 500 youths (80% female) aged 18-29 resulted in increasing agricultural productivity on
complete the green skill-training program, which the average, from only 1 time planting season to 2 – 2,5
module designed by involving relevant governmental planting season in a year. As most of the beneficiaries
departments, training and educational institutions as were young women, they were also motivated to
well as local non-governmental organizations. The continue their education into higher level.

68
Challenges and Learning Opportunity for Replication
The program was still lacking of actual effort to Scaling up in order to achieve its long-term outcome
support youth to start a profitable agriculture/ of increasing the capacities of young women in green
horticultural business to secure decent income. skills for economic empowerment. This can be done
Moreover, although the project provides young by facilitating profitable micro- entrepreneurship
women with gender transformative training, it is still development that will lead to potential green job
unclear how it had specifically addressed underlying for youth through agricultural business incubating
challenges often found by women in Eastern Indonesia program for youth groups, particularly young women
when it comes to income generation activities. and lucrative-scale production.

IGCN - Responsible Business for the Future | 69


LABOUR

INDONESIA ANTI-SLAVERY PROJECT

Paramadina University
March 2017 - October 2017

In collaboration with:
• Global Freedom Network (GFN)
• Paramadina Institute of Ethics and Civilization (PIEC)

Background and Program Description areas that are vulnerable to such mistreatments The
According to the Global Slavery Index 2016 there training focused on the aforementioned regions in
are over 736,100 Indonesian enslaved either in which human trafficking and abuses against migrant
Indonesia or overseas. As a common country of origin, workers were prevalent.
Indonesian migrant workers often encounter unfair
labor practices such as forced labour, exploitation and It was undertaken by the representatives of
abuses in foreign countries. Advices and contributions Paramadina University, IOM, local leaders and
from International Organization for Migration (IOM), experts that included religious leaders, police,
Migrant Care and Indonesian religious organizations local government officials, legal and psychological
are important in identifying vulnerable communities counselors as well as work force agencies. The main
which are prone to mistreatments like trafficking and objective was to raise awareness on this issue and
slavery. provide information regarding what skills are needed
to prevent modern slavery, human trafficking and
The signing of the Religious Leaders Declaration forced labour.
Against Modern Slavery in a roundtable with GFN
and PIEC held on 1 December 2016 brought together Result and Impact
participants from various sectors that have interest The project exhibited a significant influence of the
in combating human trafficking and modern slavery religious leaders, organizations and their networks
in Indonesia. Representatives from Indonesian and in the area. The results can be seen from the
Australian Government, civil society, faith-based increasing awareness of the local religious leaders
organizations and IOM contributed in the event. and organizations about the danger of the issue,
Participants agreed that there was a potential to dissemination of critical information about safe
develop networks across faiths and recognized the migration and identification of the need for effective
need to utilize existing networks to empower religious faith networks to prevent the misfortune.
leaders.
Challenges and Learning
Implementation Process
▪ Encourage the development of a faith-based task
The project was completed in October 2017 by a force in which religious leaders across faiths work
team of experts from Paramadina University in close together to implement the program.
consultation with IOM and Migrant Care. The project
was delivered in three regions, namely Cirebon (West ▪ Encourage religious and civil society organizations
Java), Lombok (West Nusa Tenggara) and Kupang to engage in the program to work together in
(East Nusa Tenggara) in the period of October to supporting the emerging faith-based network
December 2017. The IOM has undertaken extensive which aims to address human trafficking, forced
research and analysis in mapping and preventing labour and modern slavery in their area.
human trafficking in Indonesia as well as identifying

70
Opportunity for Replication The future programs are best to seek information
There is an ongoing need to educate vulnerable about safe labour migration for migrant workers and
communities about slavery and human trafficking disseminate it to national and local religious leaders
through the implementation of special-designated and ensure continuity.
programs. Hence, developing a faith-based task force
supported by religious or local leaders is encouraged.

IGCN - Responsible Business for the Future | 71


LABOUR

POLYTECHNIC GAJAH TUNGGAL

PT Gajah Tunggal Tbk


Gajah Tunggal Polytechnic Campus,
Jl. Gatot Subroto KM. 7, Pasir Jaya, Jatiuwung, Tangerang

Background and Program Description Result and Impact


PT Gajah Tunggal Tbk provides full scholarship to In the last 5 years Polytechnic Gajah Tunggal
talented students who are underprivileged from an graduated 583 students. These students can
economic point of view. The Polytechnic provides D3 immediately be employed by PT Gajah Tunggal Tbk
programs in Mechanical, Electronic and Industrial since the curriculum of Polytechnic Gajah Tunggal
Engineering. provides a “link and match” with the requirements
from the Company.
Implementation Process
Challenges and Learning
The program was established to support talented
students who cannot continue tertiary education due Since Polytechnic Gajah Tunggal is not a commercial
to economic barriers. This program is also in line institution, it may be challenging to attract good
with the Government’s view to establish vocational teachers and lecturers.
programs and prepare a skilled workforce. Graduates
from Polytechnic Gajah Tunggal can immediately be Opportunity for Replication
employed by PT Gajah Tunggal Tbk. This program As long as there is high commitment from a Company
therefore creates a shared value for the student as the to fund and maintain such an initiative, this model can
recipient of a full scholarship, PT Gajah Tunggal Tbk be replicated throughout any industry which can link
who has access to talent and for the Government of and match their requirements to a curriculum in a
Indonesia since it contributes to the development of vocational study.
the Nation’s skilled labour force.

72
IGCN - Responsible Business for the Future | 73
LABOUR

SCHOLARSHIP SPA THERAPIST

Martha Tilaar Group


(PT Cantika Puspa Pesona)
2000 - Present
Martha Tilaar Training Center, Cikarang, West Java

Background and Program Description Result and Impact


One of the company's four operating pillars - About 5,600 women have passed through the center
Empowering Women - aims to counter poverty and and now work within and outside Indonesia. Some have
human trafficking. Martha Tilaar Group makes a evolved into successful entrepreneurs with their own
program by giving spa therapist scholarships to businesses.
disadvantaged women in small cities in Indonesia.
They are trained to become professional spa therapists Challenges and Learning
with training for 3 to 6 months at Martha Tilaar The challenges also came from the trainees
Training Center. This program has been running since themselves, often found that there were participants
2000. who wanted to go home before the training ended or
even just stayed for a few days at the training center
Implementation Process asking to go home, perhaps because they were not
This spa therapist scholarship program can be accustomed to living separately from home and family.
attended by all women graduates of vocational, high In addition, the requirement for a statement of ability
school or equivalent. For those who are interested to be placed anywhere in the territory of Indonesia is
can register directly with the recruitment team from also a pretty heavy consideration for a woman and her
our place. The recruitment team will also usually visit family, so that during the selection they resign.
schools to socialize the program. Participants must be
willing to attend 3-6 months of education at Martha Opportunity for Replication
Tilaar Training Center with the ability to attend training We collaborated with Bappenas to create a similar
in a full and disciplined manner and be willing to be program in Bilebante Village, Lombok.
placed anywhere in all MT Salon and Spa outlets.

In addition to getting learning material, the participants


will also get other facilities, namely education and
training uniforms, monthly allowance during training,
food allowances 3 times a day and living quarters.
During the program, participants are free of charge.

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IGCN - Responsible Business for the Future | 75
LABOUR

SINERGI (STRENGTHENING COORDINATION


FOR INCLUSIVE WORKFORCE DEVELOPMENT
IN INDONESIA)

Rajawali Foundation (RF)


2017 -2018
Central Java: City of Semarang, Districts of Semarang,
Boyolali and Demak

In collaboration with:
• USAID, Pusat Transformasi Kebijakan Publik (Transformasi)
• Ministry of Manpower
• National Development Planning Bureau (BAPPENAS)
• Central Java Provincial Government

Background and Program Description a. Strategically reach out 5,000+ poor and vulnerable
Supported by USAID, Rajawali Foundation together youth to include women and youth with disabilities
with Transformasi and Central Java Provincial at grass root level – in coordination with youth
Government initiated a project called SINERGI organizations (e.g. Karang Taruna, GP Ansor,
(Strengthening Coordination for Inclusive Workforce Fatayat NU), communities (e.g. Komunitas Sahabat
Development in Indonesia) in 2017. SINERGI involves Difabel Semarang and Forum Komunikasi Difabel
key stakeholders of Government-Private Sectors-Youth Boyolali) and local government;
in coordination to mainstream poor and vulnerable
b. Create Buddy system and technical assistance
youth to include women and youth with disabilities
during apprenticeship program – motivating youth
into labour market in Central Java. SINERGI through
through the transition (school-to-work transition);
3 (three) pillars coordination of Local Government
– Private Sectors – Youth came up with innovative c. Provide conducive working environment – HR /
solution which was translated into joint action to HC Policy that enables company to provide such
mainstream youth (18-34 years old) to include women workplace that supports gender equality, social
and youth with disabilities into labour market. inclusion and environment that improves employee
capacity to grow within the company;
Central Java province is the second lowest provincial d. Share information on training, apprenticeship and
minimum wages rate in Indonesia after DI Yogyakarta employment that are widely accessible to people
province. This creates Central Java as a magnet for – needs collaborative effort from media, local
labour intensive industries to invest in Central Java. government and youth organization;
On the other hand, there is still huge labour demand-
and-supply gap. SINERGI Project aims to come up with e. Have public policy that enables coordination which
a proven model to empower poor and vulnerable youth is cross-sectoral among government, private
to meet demand from industries and/or to become sector and youth;
entrepreneur. f. Bridge coordination between Provincial level
and National level (Bappenas and Ministry of
Implementation Process Manpower) on the theme of “Inclusive Workforce
Rajawali Foundation and Transformasi together with Development”.
Bappeda Pemprov Jateng and other key stakeholders
established POKSI (Kelompok Aksi) or action oriented
working group of 25 (twenty five) stakeholders as
member to sit together to come up with concrete co-
designed innovative solution to:

76
Result and Impact b. 3 Pillars coordination will become 4 pillars
a. Youth organizations , especially those who led coordination with training provider as one of
local consortia are now becomes champions in the core stakeholders in creating co-designed
their areas to motivate and navigate youth to innovative solutions;
access training, employment opportunities, as well
c. Dana Desa and BUMDES need to be considered
as funding resources for small and micro business
and channelled to support local youth
level;
organizations.
b. Dinas Sosial Pemprov Jawa Tengah is now
adopting the approach of bringing coordination 3
(three) pillars to empower vulnerable people who Opportunity for Replication
are now living in “Panti Sosial”. a. Inclusive model soft-skills training is already
adopted by BLK Surakarta – Looking at further
adoption by BLKs under Ministry of Manpower and
Challenges and Learning
under Disnaker Pemprov Jateng;
a. High employee turn-over rate and consistently
facing increasing production targets give big b. Dana Desa (and BUMDES) is widely accessible to
labour intensive companies small room to adapt support such initiatives at desa level – we need to
and working with us to provide such facilities and educate more Kepala Desa and related OPDs to
re-orient their supervisors with our approach. develop proper planning integrating such initiatives
into local budgeting.

IGCN - Responsible Business for the Future | 77


LABOUR

SKILLED YOUTH PROGRAM: PREPARING


YOUNG GENERATION FOR WORK AND
DEVELOPING BUSINESS

Indonesia Business Links (IBL)


July 2016 – August 2019
West Java Province
(Bekasi, Karawang, Purwakarta, and Bandung)

In collaboration with:
• Citibank Indonesia/Citi Foundation
• Kementerian PPN/Bappenas
• Kementerian Tenaga Kerja
• Local Government in Kota Bekasi, Kabupaten Bekasi, Kabupaten
Karawang, Kabupaten Purwakarta and Kabupaten Bandung
• Private Sector in the Industrial Estates in Bekasi and Karawang

Background and Program Description In the entrepreneurship issue, the Program provides
The increased number of the unemployed youth entrepreneurship skills as well as soft skills training
is currently become a global challenge, as well to build youth’s competency on developing their small
as in Indonesia. Freshly graduated students from scale businesses and provides business mentoring
universities or even from vocational schools have services to ensure the development of that businesses
difficulties to find decent and formal jobs. Influenced as well as access to finance and market.
by various factors like poverty, low education, and
lack of access to personal improvements, many youth The success of this program lies on the solid
in Indonesia fails to utilize their utmost potential. partnership built among stakeholders to support young
Included in this case is the lack of business knowledge beneficiaries in employability and entrepreneurship
and skills. issues. The Program invites central and local
government, private sector, vocational schools
IBL conducted a youth economic empowerment and colleges, business association and job training
initiative, through Skilled Youth Program, to develop institutions to work together for providing needed
the competency of Indonesian youth for being ready to assistances and to promote youth inclusive policy on
work and ready to develop their businesses, especially labor market.
in the areas that have high rate of unemployed youth.
Result and Impact
Implementation Process For 3 years period (until August 2019), Skilled Youth
The Skilled Youth Program aims to develop and Program has empowered 883 youth through soft
empower youth through the two-pronged approach of skills training, technical skills training, job counseling,
employability and entrepreneurship, to increase their entrepreneurship skills training, business mentoring
competency in order to improve their chance of being and access to finance and market.
employed or to pursue entrepreneurial avenue through 495 youth (56%) has been channeled to get decent
provision of business skills. works and 94 youth (11%) has been assisted to develop
In the employability issue, the Program tries to bridge their owned businesses.
the gap between the needs of industry and the supply
of labor from vocational schools, especially to equip
the school graduates with soft skills training and
channeling them through program’s job placement
services to get the job.

78
Challenges and Learning Opportunity for Replication
▪ The relation between industry (demand) and IBL now has a proven model to prepare youth for work
educational institutions (supply), formal and and develop their owned businesses; it has been tested
non-formal, is non-existence or in the minimum in several districts in West Java and has established
interaction. The flow of information is not running good collaboration with private and public sector as
smoothly. well as with several international NGOs and donor
agencies.
▪ Lack on competencies of the workforce. The
Since the government of Indonesia has prioritized
competency consists of three components: a)
mission on human capital development especially to
Knowledge, b) Skill (mostly on technical/hard
get benefit from Indonesia’s demographic bonus, there
skill), and c) attitude. Most of formal educational
are lots of opportunity to use this model in other parts
institutions have focus on knowledge and/or
of Indonesia which has similar characteristic: high
hard skills but forget to nurture the attitude or
rate of youth unemployment but have potential for
character.
economic growth.
▪ The enabling environment is minimum. Minimum
policy and culture that provide support for youth
on job competition. Sometimes the environment
creates obstacles for youth to get jobs, especially
for female.

IGCN - Responsible Business for the Future | 79


Photo by: Markus Spiske
80
ENVIRONMENT

Principle 7:
Businesses should support a precautionary approach to
environmental challenges;

Principle 8:
Undertake initiatives to promote greater environmental
responsibility; and

Principle 9:
Encourage the development and diffusion of environmentally
friendly technologies.

IGCN - Responsible Business for the Future | 81


ENVIRONMENT

ACCESS TO CLEAN WATER AND


SANITATION PROGRAMS FOR COMMUNITIES
SURROUNDING OUR OPERATIONAL AREAS

PT Nestlé Indonesia
2010 – Present

Background and Program Description prioritizes dairy farmers area for this program because
Nestlé believes in the importance of creating values of the urgency. Because for the dairy farmers, difficult
that are relevant to both shareholders and society. access to clean water will affect not only the family’s
Hence, Creating Shared Value (CSV) becomes the well-being but also the productivity and quality of the
way to conduct business as it enables Nestlé to fresh milk.
bring its purpose to life–enhancing quality of life
and contributing to a healthier future. Nestlé has Nestlé started the program by doing social mapping
integrated the SDGs into its CSV approach to identify to obtain updated information of the target’s condition,
the goals where it can add most value. Nestlé defines needs and resources along with NGOs and local
three overarching ambitions that guide it to achieve stakeholders and then designed the program based
goals and support the achievement of SDGs–enable on the report. Using a community-based approach,
healthier and happier lives, help develop thriving and Nestlé implemented the program with participation
resilient communities and steward resources for from the community. Not only did Nestlé support the
future generations. community on building the infrastructure, the company
also established management group to manage daily
Nestlé Indonesia’s sustainability is dependent operational, including management and infrastructure
on environment sustainability, including water maintenance. This way, Nestlé believed that the
sustainability. As a company that processes program would sustain.
agriculture raw materials to be food and beverages
products, its business sustainability really depends on As part of its public private partnership initiatives,
the sustained supply of agricultural raw materials that Nestlé also collaborated with USAID for IWINS
require much water supply. (Initiative for Water and Sanitation Improvement
through Networking Support) in its program in Desa
Implementation Process Sumberpitu, Pasuruan, East Java.
Water is crucial to every part of Nestlé’s value chain.
Result and Impact
For the community in its operational area, geographic
condition and inadequate infrastructure are often the By the end of 2018, Nestlé has built 10 clean water
challenges to access clean water. Many have to walk accesses in seven districts in four provinces which
miles just to get water from a communal faucet or a have benefited more than 2,600 households. Five
river. Furthermore, the lack of infrastructure on safely out of 10 clean water accesses location is in its dairy
latrine is also a common problem. Hence, many still farmers’ area. Additionally, 180 units of latrine with
use rivers as open latrines a.k.a. WC jumbleng. septic tank in two villages in two provinces have been
built.
To address this concern, Nestlé has created a
community empowerment program to provide
an access to clean water and safe latrine. Nestlé

82
Challenges and Learning Opportunity for Replication
The biggest challenge lies on the locations of water Access to clean water not only affects Nestlé’s
sources which are mainly in upper area that are hard productivity and product quality, but is also crucial for
to access while building water reservoir, distribution the community well-being which is one of its concerns.
tub and piping the water source to the households’ Hence, Nestlé continues the program and integrates
require active construction process. Moreover, the it with community empowerment program, improve
shifting condition on ground water availability during nutrition for family, environmental sustainability,
social mapping and implementation phase also women empowerment through vegetable garden,
becomes a challenge. Nestlé Healthy Kids for school-aged children and
improving local health services.

IGCN - Responsible Business for the Future | 83


ENVIRONMENT

ADDRESSING THE WASTE ISSUE


THROUGH COMMUNITY WASTE BANK

PT Ekamas Fortuna – APP Sinar Mas


April 2016 – Present

Background and Program Description The collected profits are being used for other
Waste is generally viewed as dirt with no value, this community needs and to finance the operations of the
limited thinking is the reason why waste management waste bank. PT Ekamas Fortuna supports the activities
in Indonesia is lagging behind other countries. Waste of the group through capacity building, new equipment,
management generally still follows the concept of training as well as expanding the overall group’s
collect, transport, and throw away which causes most network.
of the waste to end up in landfill. This piling of waste
with no proper management requires additional space Result and Impact
for landfills, which results in the need for expensive As of 2019, 250 households and 15 organizations
equipment to protect the surrounding environment (religious worship facilities, schools, etc.) have joined
from its impact. the waste bank program. The immediate result is
the clean and healthy local environment. The waste
In partnership with the Gampingan Bersinar Waste bank is now managed by the village government as a
Bank Group, the local Environmental office of Malang village-owned enterprise, called BUMDES Gampingan.
regency, and support from the Waste Entrepreneur Based on this initiative and progress on the ground, in
Network, PT Ekamas Fortuna, of Asia Pulp & Paper November 2019 Gampingan Village was awarded the
(APP) Sinar Mas, initiated a waste bank program in the Main Category in the Village Climate Program by the
Malang region. Ministry of Environment and Forestry.

Implementation Process Challenges and Learning


Initially located on a privately-owned land, the program ▪ Strong commitment from stakeholders is crucial
has been transferred to community owned land to ensure the sustainability of the program.
and supported by the entire village. The program is This helps to ensure that the program will have
designed to address education and socialization issues significant and positive impacts to the community,
related to waste collection and management for the addressing local waste management issue.
entire community.
▪ Continuous community engagement is important
to gain momentum, support and participation,
The group hired waste collectors to gather waste from
particularly in the early stages of the program.
households, schools, health centers and businesses.
Networking is crucial to further open collaboration
Upon collection, the amount of recyclable waste
opportunities and improve the programs
is recorded and later exchanged for money. The
implementation and reach.
Gampingan Bersinar group then sells the waste to
recycling facilities for profit.

84
Opportunity for Replication This program is designed to support the Government
Community-based waste management programs of Indonesia’s commitment to reduce plastic waste in
have a tremendous potential to be replicated in other the ocean by 70%, solid waste by 30% and ensuring
areas. The village-owned enterprise model can be a the management of up to 70% of solid waste by 2025.
suitable framework to ensure the sustainability and
development of these programs. Ongoing engagement
with key opinion leaders and activists in waste
management issue are needed to secure and expand
the support from the community.

IGCN - Responsible Business for the Future | 85


ENVIRONMENT

APP’S FRIENDLY CONCESSION FOR


WILDLIFE CONSERVATION

Asia Pulp & Paper (APP) Sinar Mas


2013 – 2018
Concessions and villages around APP Sinar Mas
pulpwood suppliers

Background and Program Description ▪ Set up structural and functional wildlife corridor
Since the launch of the Asia Pulp & Paper (APP) for animals’ movement
Sinar Mas Forest Conservation Policy (FCP) in 2013,
▪ Collaborate with other stakeholders to monitor
protecting natural forest has become one of the
the movement of elephants in the landscape and
main pillars of company’s commitment. One of these
adjust the planting and harvesting plan based on
commitments is to support government program
the elephant movement
with target to protect national priority and critically
endangered species of animals and rare trees within
APP supplier concessions. Result and Impact
APP identified 3 critically endangered animals As a result, from the implementation of this
(Sumatran Tiger, Sumatran Elephant and Bornean conservation program, no human-wildlife conflicts
Orangutan) as main targets for the conservation with fatalities were recorded in 2013–2018. Wildlife
program. To protect those ‘flagship species’, presence in APP’s suppliers’ concession areas is also
APP works together with government, nonprofit maintained. Through monitoring by camera traps
organizations, conservation experts and academics. and direct sightings, it was recorded that at least 46
tigers (10% of total Sumatran Tiger population), 201
Implementation Process elephants (7% of total Sumatran Elephant population)
From 2013 until 2018, APP implemented conservation and 70 orangutans (11.7% of Bornean Orangutan
program in order to protect those 3 critically populations in Kutai National Park) used APP’s supplier
endangered animals. Among these programs are: concessions as part of their home range.

▪ Form and train special task force to prevent or Challenges and Learning
mitigate human-wildlife conflict in every region of The main challenge for this program is the absence of
APP pulpwood supplier concession a formal institution to accommodate multi-stakeholder
collaboration in landscape scale.
▪ Give awareness to worker and villagers in and
around the concessions
Opportunity for Replication
▪ Set up signage as part of indirect awareness and
Opportunities for program replication are very big
prevention step to avoid human-wildlife conflict
since this program can support mandatory compliance
▪ Distribute mapping of critically endangered to the government regulation.
species
▪ Do routine survey for tiger, elephant and orangutan
presence in APP suppliers’ areas, through camera
traps or direct sightings

86
IGCN - Responsible Business for the Future | 87
ENVIRONMENT

BIOPORI PROGRAM FOR


ENVIRONMENT PRESERVATION

Sinar Mas Land (PT Bumi Serpong Damai)


January 2013 – December 2018
BSD City area, and
Karawang International Industrial City (KIIC)

In collaboration with:
Government (Environmental Services), Local Communities
and Customers

Background and Program Description and red soil. In addition to tree planting activities,
Environmental problems are currently one of the biopori program in KIIC also embedded in local
most popular issues in Indonesia. In line with such community initiatives such as environmental program
issues, government and environmental activists at Telaga Desa KIIC and Green Action for Citarum
are incessant to provide policies to address the River.
environmental problems and voicing support for the
sustainability of life on earth, which then led to various In BSD City, Biopori program was included as part
environmentally-based program campaigns such as of cities and intra-cluster parks requirement for
go green, reuse-reduce-recycle, less plastic, waste rainwater absorption and part of BSD City community
segregation, and so on. events such as the Green Festival and tree planting
activities. In 2019, Sinar Mas Land holds the 16th
Realizing the importance of these concerns, Sinar Green Festival together with 600 Junior School
Mas Land plays an active role in supporting efforts students from BSD City. This activity was held at
to address such environmental issues, especially the BSD City Botanical Garden as an education for
as an anticipatory measure or prevention against students to start an environmental-caring lifestyle.
the dangers of natural disasters in Sinar Mas Land Biopori was one of lesson materials given to the
operational locations, such as floods, landslides students and approximately 100 holes were created by
or imbalance of existing ecosystems. Biopori students together with Sinar Mas Land Management
uses a simple method and tools yet the impact to and employees.
environment is considered significant.
Result and Impact
Implementation Process Since 2013 – 2018, there were 1.200 and 593.832
Implementation of Biopori program in Sinar Mas biopori holes created in BSD and KIIC respectively
Land began at KIIC Industrial Estate in 2013. It with more than 1000 volunteers involved. The biopori
involves government (Environmental Services), local development has a major impact in reducing flood and
communities and customers. Biopori program has water puddle in KIIC and BSD City during rainy season.
become the Standard Operation Procedures (SOP) for It also helps to fertilize the soil in the city environment
every tree planting activity in KIIC Area. Every 1 tree and maintain the balance of ground water reserves.
will have 4 biopori holes filled with compost / manure

88
Challenges and Learning Opportunity for Replication
As the city grows and numbers of community Biopori program can be easily implemented to all cities
increases, maintenance of the existing biopori holes in Indonesia especially for cities which are exposed to
becomes an important task for township management. flood disaster such as Jakarta, Bandung and Surabaya.
Participation of surrounding communities is also However, Biopori plan needs to be included in new
an important aspect to ensure the continuity of this development project to sustain this program in many
program. Thus, awareness on the importance of years ahead.
biopori needs to be socialized properly by township
management to all layers of communities within the
city.

IGCN - Responsible Business for the Future | 89


ENVIRONMENT

COMMUNITY LED TOTAL SANITATION:


A SUSTAINABLE ACTION FOR THE
BETTERMENT OF COMMUNITY

PT Adaro Energy Tbk


South and Central Kalimantan Province

Background and Program Description CLTS is a program to help communities to understand


Community growth is usually associated with and realize the negative effects of poor sanitation and
economical improvements, such as good condition of empower them to collectively find solutions for their
family income, house, infrastructures, and facilities. sanitation problem. Out of five pillars of CLTS program,
But, people sometimes forget the thing that is more Adaro focuses its effort on the most critical challenge
valuable even than money, that is health. Sanitation for Tabalong people namely Stop Open Defecation.
is one of the crucial aspects on health. Based on Adaro rigorously applied CLTS strategy which covers
Buku Putih Sanitasi (BPS) Report in 2011, as many three elements, namely enabling environment,
as 30% of Indonesian have no access to waste water demand creation, and supply improvement. Clear
infrastructure and 70 million of Indonesian still strategy, inclusive approach, unlocking the power of
practice open defecation habit. The same condition collaboration and strong determination are the critical
also happens in Tabalong, South Kalimantan, elements to ensure the success of stopping open
Indonesia. Open defecation practice is a huge problem defecation practices.
which is faced in Tabalong, South Kalimantan Province,
Indonesia. Based on Tabalong Health Department This program allows Adaro to give its contribution to
Report in 2012, only 38.1 % of Tabalong people have the community by educating people about the need
access to clean water and healthy latrine facilities. of sanitation. To achieve the ultimate goals of CLTS
(Health Department of Tabalong, 2012). program, Adaro involved many related institutions as
collaborative team, they are Regency Government,
Unavailability of health sanitation facilities causes Family Welfare Movement (PKK), Military District
poor sanitary behavior among Tabalong people. Open Command (Kodim), Local Youth Movement (Karang
defecation is a common practice in Tabalong which Taruna), and local medias, such as Banjarmasin
causes oral-fecal diseases such as diarrhea, typhoid Post and Radar Banjarmasin. After CLTS activities
fever, hepatitis A, ascariasis, and other poor sanitation have been run, the behavioral changes have shown
related diseases. In 2012, Tabalong Health Department encouraging result, the demand for healthy latrines
reported that prevalence rate of diarrhea reach out has been flourished and the next step was Adaro’s
9.492 cases (Health Department of Tabalong, 2012). bigger move, to facilitate access to sanitary facilities
and infrastructures.
With the vision to support community and
national development, Adaro makes a difference Implementation Process
in its’ operational area through a program called
CLTS program is started with awareness creation
Community-Led Total Sanitation (CLTS) since 2012 for
activities in order to create the conducive environment
a better and healthier Tabalong. Adaro intentionally
for the sustainability of the program. Capacity building
decided to put community as the strategic partner,
is the next step that we have done especially for
not as the recipient of this movement. This inclusive
sanitarian and CLTS cadres. To change the community
approach is uniquely owned by Adaro as its core value.
behavior, together with sanitarian and village cadre,

90
Adaro carries out triggering activities as the vital part Challenges and Learning
of the program implementation. In brief, the stages of The toughest challenge is changing the habits of the
program implementation are as shown in the picture. people who are used to practice open defecation in
rivers or gardens. People’s concern for sanitation
Result and Impact issues is still very low due to lack of knowledge on it.
After 7 years Adaro and all key partners consistently Adaro needs a lot of effort, especially in the triggering
implemented the discipline of CLTS program, and mentoring process. Another challenge that Adaro
heartening achievements are showing their numbers. faces is the lack of access to clean water in several
At least Adaro has changed 55 villages from open locations and the topography of areas located in
defecation to open defecation free (ODF) and together swamps or river banks.
with local governments, Adaro has changed 177
villages to become ODF villages. The following is a In the end, all of these challenges can be overcome
breakdown of CLTS program achievement by regency: gradually. This success achieved mainly because
Adaro made the community not as the object of the
program but as a strategic partner that involved since
Number of ODF Villages by Regency per Year the preparation stage. The other keys to success are
the multi-stakeholder partnership, consistent coaching
and mentoring, and awards as recognition to anyone
who excels.

Opportunity for Replication


Nothing is difficult in implementing this program, any
company can do it. All it takes is good intentions to
prosper the community. A good entry strategy, for
example by doing social mapping and stakeholder
mapping, and involving the community from the
preparation stage will endorse the success and
sustainability of the program.

Number of ODF Villages by Executor

No Regency ADARO Govern Total ODF


ment Villages

1 Tabalong 34 48 82

2 Balangan 11 40 51

3 Barito Timur 10 34 44

TOTAL 55 122 177

IGCN - Responsible Business for the Future | 91


ENVIRONMENT

COMPOST

Sekolah Pilar Indonesia


2019

Background and Program Description Not only organizing waste but also having clean
Sekolah Pilar Indonesia is very concerned about environment the school becomes. Students especially
organizing waste, especially food waste from kitchen are learning to be responsible, independent and
and canteen. We make Zero Waste Program to make respect others. The compost making can reduce
compost from organic waste; food waste and dry organic waste and prevent air pollution from firing
leaves. This program educates school members to dry leaves. Some plants at school fertilized by the
separate organic and non-organic waste. The Zero compost.
Waste Program involves primary to high school
students, teachers, and staff. We place 2 different Result and Impact
waste bins labeled organic and non-organic in every It’s about 10 pots compost every 3 months for our
class and in public areas around the school. Every school plants.
afternoon staff duty will collect organic waste and put
them in a square hole and add it with dry leaves from Challenges and Learning
our garden. It takes 3 months to get compost. The
In implementing this program there were some
compost is used for plants at school.
challenges. First, not everybody is responsible to put
waste in a proper place. The next is that staff on duty
Implementation Process do not collect organic waste and put it in the provided
Implementation starts from educating students, square holes. Last, the result of compost is not as
teachers and staff by Zero Waste team how to organize expected.
waste well. School assigns person in charge, provides
2 different waste bins, and some square holes. The Opportunity for Replication
PIC shares knowledge about organizing waste and the
This program is very good and possible to be done by
process of making compost.
everyone, other schools or companies to make own
compost and reduce pollution. By educating people
Students, teachers and staff are responsible for their
how to organized wastes we hope our environment is
own waste. At break time and lunch time, they have
always clean and reduce pollution.
to put the right waste to its bin. Every afternoon staff
on duty will collect organic waste and put them in
a square hole and add it with dry leaves from our
garden.

92
IGCN - Responsible Business for the Future | 93
ENVIRONMENT

CREATING CIRCULAR ECONOMY


BY CONVERTING ALL WASTE INTO
ALTERNATIVE ENERGY AND MATERIALS

Media Group - Indonesia


August – December 2019
Indonesia

In collaboration with:
• PT Biomegg
• PT Bintangmas Cahaya International
• Waste4Change
• Artha Oil

Background and Program Description Converting waste was done on all variant (non-
The road to zero waste may seem long and winding, organic, organic, and hazardous) where we worked
but Media Group has ambitious and optimistic ways to closely with 3rd parties who are experts on each
make a positive impact on the journey where we think type of waste. For hazardous waste (benzene from
a circular economy approach is how we can achieve newspaper, batteries, toner, chemical storage, and
that goal. pest control), we worked with PT Bintangmas Cahaya,
The first step is to implement environmental where we make the waste processed into alternative
monitoring on air emission and wastes (non-organic, energy. For non-organic waste (used plastic, tissue,
organic, and hazardous). The result will serve as a diapers, boxes, glass and bottles), we worked with
early baseline for the program going forward where Waste4Change where we were able to repurpose
through our actions of creating a circular economy waste into other useful products such as paper, glass,
we can take all of our waste and turn them into more and plastics. Lastly, for organic waste (food, fruit, leaf
useful output. Our circular economy project will have and cooking oil) we were able to convert waste into
other 3rd parties helping, where each of them will compost through different processes (bioconversion,
serve a crucial role to our strategy of zero waste. rarefaction, harvesting, drum storage). Additionally,
cooking oil was able to create a breakthrough where
Implementation Process we convert the waste into biosolar raw material for
alternative energy supply to industrial purposes.
Once we have understood where our baseline of waste
lies, implementing our strategy of circular economy
Result and Impact
is done through two-ways: changing society mindset,
and converting waste to useful outputs. Through this Over the period of August until December 2019, Media
Good Housekeeping approach, Media Group is able Group implemented these plans and as a result, we
to create a new model where it will further decrease have created an astounding impact on the company.
the supply of waste by reducing the amount of waste On the society aspect, people have become more
through changing society’s mindset and what’s left will conscious towards plastic usage and as a result they
be converted to other useful outputs. brought their own container rather than asking from
the company. Whereas from the conversion of waste
Changing society’s mindset is done through a new into other products we were able to take a total of 29
policy that was created in the office where all plastics tons of organic waste, 20 tons of cooking oil waste,
that was provided by the company are going to be 22 tons of non-organic waste, and 4.48 tones of
gradually decreased until it’s completely gone and is hazardous waste, which are converted into the circular
asked to bring their own alternatives. These plastics economy where previously all of these waste are
include takeaway cups on our cafeteria, plastic sent into Bantar Gebang landfill. Now we have other
container & Plastic bags which have been the majority partners who can repurpose our waste and turn them
source of our plastic waste. into useful products for the economy, which will be
beneficial for the society as a whole.

94
Challenges and Learning Opportunity for Replication
Challenges will always occur on every new program, The opportunity for replication is very high, because on
but we have to always be optimistic and committed both the society section as well as the conversion of
to the strategy. Most pushbacks come internally, waste section do not require high capital investments
this is because there’s an added step for us to do from Media Group standpoint. This is because we
when it comes to processing waste. Where as before already gave dedicated partners that is very capable of
everything was easy and efficient (throw everything repurposing their specialized waste where as gradually
into Bantar Gebang landfill). Now we have to be removing plastics for our employees and asking them
more conscious on which waste is classified as what. to bring their own is beneficial for us capital wise,
Hence this becomes more conscious and take part in because that money can be used to further invest
creating less friction for our goal of zero waste to be more towards the circular economy project.
completed.

CONVERSION RATE FOR OUR WASTE:

ORGANIC WASTE NON-ORGANIC HAZARDOUS COOKING OIL


WASTE WASTE WASTE

100% 100% 100% 100%


for maggots for alternative for alternative for bio-diesel
energy* energy* B100

* Energy for industrial power

IGCN - Responsible Business for the Future | 95


ENVIRONMENT

ENVIRONMENTAL CONSERVATION
PROGRAMS SURROUNDING OUR
OPERATIONAL AREAS

PT Nestlé Indonesia
2009 - Present

Background and Program Description In collaboration with other stakeholders, Nestlé


Nestlé believes in the importance of creating values worked with WWF Indonesia in NEWTrees program of
that are relevant to both shareholders and society. reforestation in water catchment areas in Batu Tegi,
Hence, Creating Shared Value (CSV) becomes the watersheds in Lampung and Brantas sub-watersheds
way to conduct business as it enables Nestlé to in East Java. Through this program, the company
bring its purpose to life–enhancing quality of life planted 16,000 trees in 40 acres that were monitored
and contributing to a healthier future. Nestlé has for five years to ensure the growth.
integrated the SDGs into its CSV approach to identify
the goals where it can add most value. Nestlé defines Result and Impact
three overarching ambitions that guide it to achieve By the end of 2018, Nestlé finished these conservation
goals and support the achievement of SDGs–enable programs:
healthier and happier lives, help develop thriving and
resilient communities and steward resources for ▪ 8,106 biogas digester built;
future generations.
▪ 16,000 trees planted through NEWTrees program
Nestlé’s businesses are dependent on natural with WWF Indonesia;
resources. Hence, the company is committed to ▪ 76,900 trees planted surrounding our operational
protect the environment by improving environmental and farmers’ area, involving our employee and the
efficiency in its operations and involving partners community;
and stakeholders to optimize the environmental
performance of the company and products along the ▪ 4,400 biopore holes created;
value chain. ▪ 100 mangrove planted; and
▪ 171 schools of Nestlé Healthy Kids program
Implementation Process received environmental awareness education.
Nestlé Indonesia’s efforts in ensuring environmental
sustainability started decades ago by setting waste
water treatment plant in its factories, followed by Opportunity for Replication
conservation programs such as biogas digester, trees Nestlé is currently continuing the initiatives on
planting, biopore and infiltration ponds. During the environmental conservation, integrated with the
conservation programs, Nestlé engaged with the community empowerment program as well as
community, local government, NGOs, students from volunteering program.
Nestlé Healthy Program, and the employees through
volunteering program.

96
IGCN - Responsible Business for the Future | 97
ENVIRONMENT

APRIL FIRE FREE VILLAGE PROGRAM

APRIL Group
2015 - Present
Riau Province

Background and Program Description 3. Fire Resilient Community (FRC)


In 2015, fires throughout Indonesia during the These are villages, which have ‘graduated’ from
annual “burning season” resulted in record haze the FFVP and are no longer eligible for rewards,
concentrations, with the negative environmental and but continue to have ongoing engagement with
health impacts of the incident drawing both local APRIL (including continued support for local Crew
and international attention. APRIL realizes that a Leaders). For the first time, nine villages have now
longer-term solution is required for fire awareness moved into the FRC stage of engagement.
and suppression in Indonesia. Hence, APRIL initiated
the Fire Free Village Program (FFVP) in 2015 as a fire
The FFVP has worked in partnership with local NGOs,
prevention project which aims to educate and raise
the government, police, military and Riau’s Disaster
awareness about the negative impacts of land burning
Mitigation Agency.
among local communities in Riau, Indonesia.

Result and Impact


Implementation Process
In 2019, more villages have been added to this
The FFVP comprises a three-stage program, which
program, comprising of three villages from the
supports communities in developing their social and
concession areas and six villages from the supply
economic capabilities – all without using the traditional
partners, broadening the scope of fire awareness to a
method of using fire as a tool to clear and prepare
larger audience. Meanwhile, the eighteen (18) graduate
land.
villages continued to be engaged through the FFV and
FRC program.
The three stages are:
Challenges and Learning
1. Fire Aware Community (FAC)
Preliminary socialization and engagement before ▪ Notwithstanding results in the Agricultural
entering the FFVP, focused on relationship building Assistance and Air Quality Monitoring projects,
and initiatives such as the school awareness both have significant potential to also effect
program. Currently, 50 villages across Riau are at immediate and long-term positive change in
this initial stage of engagement. historically destructive burning practices.

2. Fire Free Village Program (FFVP) ▪ APRIL staff involved in implementing and
Spanning five project areas over two years, coordinating the FFVP has played a critical
this stage is focused on educating, equipping ongoing role in the successes of the various
and supporting villages, initially via the offer of projects.
economic rewards and other assistance, to adopt
No Burn agricultural practices. Currently, 18 villages
are actively participating at this stage in the FFVP.

98
▪ Further monitoring and evaluation of data in future engagement and also on fire preparedness and
years will be critical in assessing the degree to suppression in Indonesia. Members have jointly
which the FFVP has had a lasting impact. committed to work together and share knowledge,
information and potentially, resources to roll out fire
prevention initiatives based on APRIL Group’s Fire
Opportunity for Replication Free Village Program (FFVP), and also to enhance fire
The FFVP’s program elements have since been monitoring, detection and suppression.
adopted by other companies in association with
the Fire Free Alliance as a voluntary platform to
collaborate on fire prevention through community

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ENVIRONMENT

GHG FLUX TOWER MONITORING

APRIL Group
2017 - Present
Riau Province

Background and Program Description and removal pathways, and takes into account both
APRIL and its supply partners manage 480,000 temporal and spatial variability.
ha of plantation forests, of which about half are on
peatland. Plantation land use is balanced by 250,000 The system consists of three 40-meter GHG flux
ha of conservation forests within the concessions towers, ground-based soil chambers and water table
and 150,000 ha of previously degraded, selectively monitors, all feeding into a real time monitoring
logged concessions on peatland that have been software suite that is automatically sent to the ‘cloud’
converted from production licenses to eco-restoration so that the information is readily accessible from any
licenses. Peatlands contain huge stores of carbon, internet enabled computer location. In due course,
which are released to the atmosphere if the peat the GHG measurement will produce a complete
oxidizes or burns. As stated in Sustainable Forestry picture of not just CO2 exchange rates but also N2O
Management Policy (SFMP) 2.0, APRIL commits to (nitrous oxide), CH4 (methane), water vapor fluxes,
implement best practices on peatland management and heterotrophic respiration, critical in understanding
which support the Government of Indonesia’s the rate of peat oxidation. APRIL also engages with
target to reduce greenhouse gas emissions, and international researchers from University of Toulouse,
maintain other conservation values. The independent France and University of Wisconsin-Madison, US for
Stakeholder Advisory Committee (SAC) established the GHG monitoring and measurement.
the Independent Peat Expert Working Group (IPEWG),
consisting of five international and national peat Result and Impact
experts, that will work collaboratively with APRIL to
As of December 2018, GHG flux data trends for CO2
support the development of a peatland management
and CH4 exchange comparing native forest to Acacia
strategy for all APRIL and supplier concessions,
plantations on peat soils was collected for different
made up of three components as stated in Peatland
rotations. As a preliminary result, APRIL observed a
Roadmap.
diurnal pattern of CO2 exchange, where the ecosystem
acts as a sink of Cos during sun hours and turning
Implementation Process into a source of CO2 during the non-sun hours. The
In 2017, APRIL installed a complex network of assessment of CH4 exchange found out that native
monitoring equipment that measures with a forests emit twice CH4 as compared to the plantation
considerable degree of accuracy the greenhouse gas forestry. The research is conducted in collaboration
(GHG) emissions versus sequestration rates of mixed with external experts, including the IPEWG.
natural and production forest and mixed landscapes
vegetation that also includes smallholder and
community activities. The implementation is based on
a widely respected technique called Eddy Covariance
that provides GHG measurements at ecosystem scale.
Eddy Covariance technique assess all vertical emission

100
Challenges and Learning Opportunity for Replication
A key challenge in managing plantation on peat GHG monitoring using flux tower can be replicated by
which use drainage to lower the water table is the other forestry industry and researchers to understand
oxidation of the unsaturated peat, which results in peat oxidation, quantify impacts on climate, and
subsidence and the release of Cos, a greenhouse develop mitigation measures to reduce plantation
gas (GHG). Understanding and minimizing oxidation impacts.
and subsidence is central to responsible peatland
management.

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ENVIRONMENT

INDEPENDENT COMMUNITY WASTE


MANAGEMENT IN KARAWANG

PT Pindo Deli Pulp and Paper Mills


(Karawang Mill) - APP Sinar Mas
2016 - Recent
West Java

Background and Program Description being processed into fertilizer. The fertilizer is then
Global population increase is having a major impact distributed for free to the local farmers, while the non-
on climate change, with waste management emerging organic waste such as plastics and cans are sold to
as a key area of concern. Unmanaged waste can be local recycling facilities.
responsible for deadly disasters such as floods and
fires, which can result in creating extensive methane This program maintains a close coordination with
gas, increasing greenhouse gas emissions and the local government, which supports the program
other dangerous chemicals being released into the by building waste bins, composter machines and
atmosphere. While the government of Indonesia has purchasing motorbikes for waste collection activities.
taken initiatives to tackle waste, the problem cannot The program is in line with the Government’s goal to
be solved without individual action. Change of mind- achieve Indonesia’s zero waste targets. As of 2019,
set and behaviour from individuals and the community approximately 3,150 households have joined the
at large is what is ultimately required for success. program.

PT Pindo Deli Pulp and Paper Mill, part of Asia Pulp & Result and Impact
Paper (APP) Sinar Mas identified waste management
The implementation of this program has not only
as a concern in its neighbouring communities.
resulted in a cleaner and healthier environment for the
Responding to those issues, in 2016 the Mill developed
community, but has also provided financial benefit. By
a proactive community waste management program
selling the non-organic waste to the recycling industry,
and the formation of a community Waste Management
on average KSM Sahabat Lingkungan is able to achieve
Group, "KSM Sahabat Lingkungan". The program is
a net income of IDR 6,000,000 per month. The group
centred around 300 households, mainly in Sukaluyu
is also able to create jobs such as waste collectors, as
village in Karawang, and aims to turn waste into
well as employment opportunities within the facilities.
economic opportunity.
The net income gained by the group is being used for
infrastructure projects within the communities.
Implementation Process
Focusing on behaviour change, the program started The group is also expanding its activities into catfish
with a six-day workshop addressing needs, techniques farming. For each harvesting cycle, the community is
and impacts of a waste management program within able to generate an income of IDR 20-25 million with
the community. net profit around IDR 6-8 million.

The group hired collectors to gather waste from This success has also resulted in KSM Sahabat
various households, who then stored the materials in Lingkungan being officially recognized as a pilot
a temporary landfill located on village owned land. program by the Ministry of Environment and Forestry
The landfill is equipped with capabilities to separate for household liquid waste management. As a result,
organic and non-organic waste, with the organic waste the ministry provided support for the construction

102
of waste water management installations as well as Opportunity for Replication
technical training and management for the program. As waste is a universal global concern, as well as a
Further, Sukaluyu village in Karawang, which is the priority for the Indonesian government, there is high
main target area where “KSM Sahabat Lingkungan” potential to replicate the program. This integrated
operates, was recognized by the Ministry of waste management program is a strong example
Environment and Forestry as the Main Category of of how local community can contribute to the
Climate Village Program at 2019. achievement of national target to reduce 70% plastic
waste and to manage 70% solid waste by 2025.
Challenges and Learning Replication is possible through intensive collaboration
A critical component for success of this program relies between community group, local government and
on obtaining full community support. It is important to business sector.
identify a “champion” within the community who can
help advocate for the program and build local support.
Close alignment and dialogue with the local
government is also critical for success. In addition,
continued assistance and monitoring from all parties
also helped to ensure the program meets and exceeds
all its goals and objectives.

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ENVIRONMENT

KAMPOENG DJAMOE ORGANIC

Martha Tilaar Group


1997 - Present
Cikarang, West Java Province

Background and Program Description


Beauty Green is one of the main pillars of the KaDO actively collaborates with schools to provide
company's commitment to maintain and preserve students with the experience to become more familiar
the green environment for a better life. Through the with the environment, plant crops and recognize
Kampoeng Djamoe Organic (KaDO) program we do the ecosystem. Even adults can get to know nature
some activities in term of Company green movements. more closely, as well as recreation facilities while
Kampoeng Djamoe Organic is a garden built to touring organic gardens, planting trees, yoga, healthy
preserve a wide range of Medicinal, Cosmetic and gymnastics, healthy juice demonstrations, herbal
Aromatic (MAC) plants. KaDO becomes organic herbal medicine demonstrations, making compost biopori
garden and as an educational tourism place that fertilizer composts, painting for children, and eating
introduces and teaches various types of plants and lunch at Kedai Sehat.
ways of organic cultivation of MAC plants. In addition,
here is also explained the procedure of making Result and Impact
compost fertilizer and how to fertilizing soil in good Kampoeng Djamoe Organic is used as a center for
ways. organic farming education and training. Helping
farmers and their communities to have high-quality
Implementation Process crops and being involved as suppliers of raw plant
The establishment of 10 ha of green land is in line materials used in the beauty and health products of
with one of the 4 pillars of the Value of Martha Tilaar the Martha Tilaar Group, so that farmers have a better
Group, namely Beauty Green. The presence of KaDO life.
has the aim to be one of the programs to preserve
Indonesia's natural wealth, especially MAC Plants Challenges and Learning
(Medicinal Plants, Cosmetics and Aromatherapy). We need to continue to develop and even add various
Indonesia has 8000 species of flora that can be studied educational programs that are suitable for visitors to
for the benefit of beauty and health. KaDO has started Kampoeng Djamoe Organic.
by conserving and cultivating more than 600 species.
Opportunity for Replication
KaDO becomes a means of educating farmers to grow
At the moment we are collaborating with Bappenas to
organically. More than 117 farmer group from various
develop a similar garden in Lombok. This garden was
provinces in Indonesia have been trained at KaDO since
built to make Bilebante Village, Lombok as one of the
2000 in collaboration with the Ministry of Agriculture.
wellness tourism destinations, as well as introduce
Starting from planting, harvesting, to drying the crop
and collecting various MAC Plants.
to then be used as an extract. Edutainment facilities
for school children and adults.

104
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ENVIRONMENT

KAT BIRANG RURAL ELECTRIFICATION

Surya Utama Nuansa (SUN)


2016 - 2017
KAT Birang, East Kalimantan Province

In collaboration with: PT Berau Coal

Background and Program Description generator; efficiency and operational cost. As the
Lack of reliable electricity supply is one of the biggest generator gets older, its efficiency decreases and
hurdles for socio-economic development of a country, broke down frequently which requires additional fuel
electricity is a crucial and fundamental necessity and maintenance cost. In addition, diesel fuel prices
for communities to carry out their daily activities. kept on increasing and distributing diesel fuel to these
Thousands of villages and rural districts in Indonesia areas was difficult. A dedicated fuel truck is required
are still unelectrified because the National Utility grid to transport diesel fuel to the villages due to its
cannot reach their remote locations. SUN’s vision is to remote location, hence incurring high logistics cost.
electrify Indonesia with sustainable and eco-friendly SUN was involved from the initial stages of feasibility
energy to compliment or substitute current energy study, to financing and contracting, producing detailed
source, one of them is through rural electrification. design, construction and all the way to commissioning.

An Indonesian Mining Company has a CSR initiative to Result and Impact


provide electricity aid to KAT Birang, which is a remote The installation of solar panel system in KAT Birang
indigenous community located at East Kalimantan that has given the villagers electricity with comfort and
does not have electricity supply from National Utility. security. They do not have to worry about power failure
For the past 10 years, the people of KAT Birang have and blackouts that might hinder their daily activities
received CSR aid to power their village by using diesel or lack of fuel to power electricity, as how they have
generators with maximum capacity of 15 kVA. As time experienced with diesel generators. The villagers now
progresses, the generator’s efficiency decreases and have better life quality by using renewable energy
operational costs increases, this triggered the Mining and they maximized community impact from the
Company to find other alternative solutions to power Company’s CSR program.
the village, and this is where SUN comes in. SUN
provides a solution to install a 12 kWp solar panel Challenges and Learning
system to power the village with low operating cost
One of the main challenges were entering the village
and sustainable electricity for 20 years.
and educating the villagers on renewable energy
awareness. As they are an indigenous community,
Implementation Process they are not familiar with new people and resistant in
SUN conducted a solar system installation feasibility accepting SUN’s new installation as it is not something
study through field surveys and system requirements that they are used to. The approach had to be adjusted
assessment which was adjusted to the needs of the towards building personal connection and relationship
KAT Birang community. The idea was to replace their with the community and its people, hearing their
current electricity source from diesel generators aspirations, and growing a sense of ownership to the
into a more sustainable solution. Result of the study project. This is taken as a lesson for SUN’s future rural
identified two problems from the existing diesel electrification project.

106
Opportunity for Replication
This project experience can be a solution to hit two
birds with one stone; for companies that are looking for
innovative and impactful CSR scheme and also solving
Indonesia’s rural electrification concerns through clean
energy in a sustainable manner.

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ENVIRONMENT

PT PIPA – MCC WATER EFFICIENCY


SHOW CASE, AS AN ANSWER TO
JAKARTA SINKING

PT Pran Indo Permata Abadi (P.I.P.A.)


2016 - 2019
Mercury Convention Center, Ancol, North Jakarta

Background and Program Description more in line with service condition. A global need
Mercure Convention Center (MCC) is a 44 years old assessment in correlation with ongoing renovations
hotel, located in Ancol, North Jakarta. This area allowed to confirm baselines. A water balance was
offers attractive leisure and entertainment facilities produced and KPIs allowed to measure on daily basis
in a region of the city is particularly affected by land every user’s impact. Metering and remote monitoring
subsidence, salty water intrusion and waste waters was supported by targeted field investigations, guests’
pollutions. The Water utility struggles to provide the feedbacks and regular analysis. It allowed identifying
required service in this area where intensive usage of that several strategic and new equipment were
deep wells accelerates soil degradation. The hotel is deficient.
managed by an International group, but despite broad
renovations and a sophisticated sustainability program An action plan was enforced to reduce water
(Planet 21), water usage exceeded by far the ACCOR usage at each location, giving priority to Eco
Hotels group benchmarks and management did not friendly investment, equipment efficiency and staff
find any means to improve performances. productivity. Water intakes were diversified including
Rain Harvesting. It allowed to totally stop deep well
PT P.I.P.A was invited to design and implement and optimize city water. Sewage Treatment Plan
a water efficiency strategy with clear objectives: was fully refurbished to feed all toilet flushing and
reduce operating costs in the most socially and gardening. Over-­consumptions were drastically
environmentally correct way. A three years Water reduced, water quality management allowed to
Efficiency program was implemented that included Segregate and distribute different qualities matching
technical audit and broad range of measures that different needs while leaking infrastructure was
targeted financial, technical, environmental, social replaced.
objectives.
Result and Impact
Implementation Process ▪ ROI below 3 years;
SDGs challenges were known to management. ▪ 51% Water saving, 160,000m3 per year (daily
However, comfort for guest satisfaction had to needs of 7.306 poor people), against 7% occupancy
remain a priority, while staff did not understand their increase;
individual SDGs responsibilities. ▪ 3.7% Energy saving;
▪ 11.8% Operating cost reduction at comparable
Mindset was built through broad communication activity;
and training to engineers, sub-­contractors and ▪ Permanent closure of deep well;
non-­technical staff. Intensive water audit allowed ▪ 33% Reduction grease and oil in effluents; Increase
identifying strategic deficiencies. Some equipments STP recycling efficiency up to 70%; No more
were obsolete or underperforming. SOP’s were not chemicals

108
Challenges and Learning Opportunity for Replication
Jakarta suffers from disastrous disregard of water This show-­case provides remedial measures to slow
issues. Water has become a major risk for business down Jakarta sinking process, water scarcity and
security. Big water users intensify this water stress pollutions. It demonstrates financial benefits and a
through over-­consumption, deep-­wells over-­ strategic role preserving underground waters, while
extraction, poor or often inexistent wastewaters contributing to assist millions of people who lack
management, lack of methodology and monitoring. access to safe water. Most buildings in Jakarta offer
Water Efficiency strategy immediately impacts similar profile and several iconic cities or regions (Bali)
community, environment, finances, mindset, and plays suffer from similar crisis.
a major role on almost each of SDGs targets.

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ENVIRONMENT

PLANTING OF TREES

PT Gajah Tunggal Tbk


Gajah Tunggal Industrial Complex, Jatiuwung, Tangerang

Background and Program Description Result and Impact


In an effort to reduce CO2 emission, both primary and The 1,552 trees planted in 2018 have the ability to
secondary, as the result of human activity (industry, absorb 612,559 kg of CO2 per annum.
transportation etc.), PT Gajah Tunggal Tbk is planting
trees with the aim to absorb CO2 through the process Challenges and Learning
of photosynthesis. The challenges are insignificant, but we would like to
attract the nearby factories to follow our example and
Implementation Process plant trees in the surrounding area.
PT Gajah Tunggal Tbk planted various trees with
different CO2 absorption rates on the factory’s Opportunity for Replication
premises. This activity was conducted by the As long as there is available space and funding
Company’s General Affairs division. Over the years the replication is relatively easy.
Company has planted a total of 46,000 trees, of which
1,552 were planted in 2018.

Company
planted in 2018 these treesabsorb

612.559 kg
46.000 1.552
trees were CO2
trees
over the years planted per annum

110
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ENVIRONMENT

“MARI TANAM 1000 LUBANG BIOPORI”


PROGRAM

PT Datascrip
September 2018 - March 2019
Jakarta - Bandung

Background and Program Description in the form of plant seeds to every employee who
Environmental problems are ethical issues. This participated throughout the program. Management
awareness led Datascrip to create a program with the also gives special appreciation to the employees who
theme "Let's Plant 1000 Biopore Holes". The objective make the most biopore holes.
is simple, Datascrip wants to take part in solving the
problems needed from environmental problems that Result and Impact
continue to worsen. The benefits of biopore holes starting from the
availability of ground water, natural compost fertilizers
This initiative first emerged from the experience of and countermeasures for water logging have been felt
Datascrip Logistics team (Pulogadung Warehouse) by companies and employees today.
when dealing with the flooding problem that often
engulfed Pulogadung industrial complex with the Through this program, Datascrip image as a company
method of making biopore holes. The success of the that cares about human rights and the environment is
handling then inspired Management to create an increasingly recognized by the public. Many employees
environmental program by making up to 1,000 holes of make biopore holes in their respective locations
biopori and involving all employees. by involving a variety of communities ranging from
families, activists and environmentalists in general.
Implementation Process
Mari Tanam 1000 Lubang Biopori Program runs from Challenges and Learning
3 September 2018 to 1 March 2019. This program The general challenge of implementing the program is
involves all employees in the Datascript Division / insufficient knowledge of the benefits or technicalities
department totaling 1342 people. of making biopori holes.

In implementing the program, the company fully A countermeasure that the company does is mass
facilitates the supply of equipment including; distribution of information to employees about what
Biopore drill, PVC pipe and biopore manhole cover. needs to be known about biopore hole.
Modifications to the equipment were also made,
making it easier for employees to bring the equipment
Opportunity for Replication
to their respective manufacturing sites.
By noting the benefits gained from this program, in the
Management actively publicizes the progress in the future there is a desire from Management to duplicate
number of biopore holes every month and actively similar programs with higher targets.
promotes the value of the benefits of biopore holes to
increase employee morale and enthusiasm. At the end
of the program, with the achievement of the target of
1000 biopore holes, Management distributed souvenirs

112
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ENVIRONMENT

PROMOTING WASTE MANAGEMENT


THROUGH EDUCATION FOR STUDENTS
AND CUSTOMERS

PT Supra Boga Lestari Tbk


2018 - 2019
Indonesia

In collaboration with:
• Waste4Change
• SMAN 3 Bekasi
• SMAK Tirta Marta

Background and Program Description reusable shopping bag for the customers. This is the
PT Supra Boga Lestari Tbk was established in 1997. It continued action from the program “Every Wednesday
operates supermarket business with two brand names. is a free plastic day” that was implemented in 2007.
i.e. Ranch Market and Farmers Market.
Implementation Process
Ranch Market and Farmers Market offer The “Akademi Bijak Sampah” education team was
high-quality and unique products that relate to the established for the implementation. It involved
healthier lifestyle for upper middle to high-end Waste4Change- an NGO focusing in waste
customers. Currently, the company is operating management, as main partner. Modules were
43 stores consisting of 16 Ranch Markets and 27 developed together by to make it suitable for teaching
Farmers Markets, located in several cities in Jakarta, the students. The team approached high school
greater Jakarta area, Surabaya, Malang, Balikpapan, principals to get acceptance on the education program.
Samarinda, Pekanbaru, and Ambon.
To maintain the loyalty of its customers, the company On the initial stage, education is aiming the high
continues to improve the quality of service through schools: SMAN 3 Bekasi and SMAK Tirta Marta.
various initiatives to enhance the shopping experience In order to expose the real situation and enable
and customer satisfaction as well as to maximize the them to hands-on, the program included visits to
potential. Waste Dumping Ground (WDG) Bantar Gebang, and
Sumurbatu to see how mountainous waste from
Being member of UN Global Compact, the company Jakarta Province and Bekasi City are pooled for
believes in the long-term business sustainability and is further process. The students learned how the waste
committed to the implementation of the 10 Principles being separated for further process and learned how
of the UN Global Compact. to reuse waste through workshops and exhibitions.
Later in the process, the students are taught to sort
Raising customer’s awareness and community through the waste.
education and campaign on waste management is one
of the company’s actions. As in-store implementation program, the waste
drop boxes have been installed and help building
Some of the initiatives organized by the company the customers’ awareness to sort out the waste.
among others, the “Akademi Bijak Sampah” which is The company is partnering with the suppliers such as
an education program to introduce the importance of Danone, Coca Cola, Unilever, and others to return the
waste management, the concept of “reuse, reduce and plastic bottles. The waste is being collected every two
recycling” by having cooperation with high schools. days per week.
The company also installs drop box to facilitate
customers to deposit the unused bottles/plastics.
In order to reduce the use of plastic bag which
typically being used once, the company also gives free

114
To accelerate this campaign, the company Challenges and Learning
compensates the customers by membership points The study visit program to Bantar Gebang as part
that can be redeemed for product or shopping of education for students is eye opener (seeing is
vouchers. Free shopping bag is also provided free for believing) and motivating them to play more role
the customer members as part of the campaign to not as the “green warriors” for the future generation.
use plastic bag anymore. They are the champions to ensure the achievement
of sustainability, especially on the SDG 12: Ensure
Result and Impact Sustainable Consumption and Production Patterns.
Akademi Bijak Sampah is totaling of more than 500
students from both schools attended the program Although the public/customers are still lack of sense
of which 60 students were inaugurated as Green and knowledge on the importance of managing
Warriors. Not only it has increased the understanding waste, we are optimistic as we will strengthen the
on the importance of managing waste but also to cooperation and commitment with the product
motivate the students to play active role either in suppliers such as Danone, Unilever, Coca-Cola, etc,
waste actions or advocate in schools including at home as well as with packaging suppliers like Tetrapak; thus
and surrounding. we can expand the sphere of influence. Internally, we
realize that retail industry is a very complex business,
The drop box campaign resulted as education therefore we learn to synergize among the divisions
for customer to gain awareness in waste recycle and increase the competence on sustainability aspect.
promoted by the company. Since its launch, PT Supra
Boga Lestari Tbk. have distributed around 10.000 Opportunity for Replication
reusable shopping bags which reduced the used of We see the opportunity to scale up the education to
plastic bags by 34% over 4 years period. more high schools and elementary schools that are
located nearby all branches. We see to opportunity to
Appreciation from customers/shoppers about the develop program by engaging our members for waste
action increased customers loyalty and even potential management through education and home waste
opportunity to engage them into the actions. program to achieve higher impacts.

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ENVIRONMENT

RESOURCE EFFICIENT CLEANER


PRODUCTION (RECP) INDONESIA
IN TEXTILE INDUSTRY

Pusat Produksi Bersih Nasional


(Indonesia Cleaner Production Center)
2016 - 2017
Cikokol, Tangerang

In collaboration with:
• UNIDO supported by SECO
• PT Argo Pantes Tbk

Background and Program Description processing. The major unit operation in wet processing
Last three to four decades have shown the most is shown in the process flow diagram in Figure 1
rapid growth in consumption of natural resources, below. During the entire process, large quantities
unprecedented economic development and industrial of materials like yarn, water, chemicals and energy
growth globally. The economic growth, however, (electrical and thermal) are used and they generate
has come at a cost resulting significant pressure on significant emissions, raising both operation and waste
environment: larger global warming greenhouse gas management costs.
(GHG) emission, lower resource efficiency wasteful
industrial culture which creates more demand on Result and Impact
natural resources and increasing pollution. The The company has implemented a large number of
pattern of current production and consumption, scale technically feasible RECP options on their own and
and speed of resource use has almost reached the also with assistance from other projects such as those
limit of what planet can offer and sustain. While it is energy efficiency options identified during the UNIDO
essential that industry continues to grow and prosper, IEE project. Some of the reported RECP measures
it is also worth considering changing of mind set implemented before this study are presented in Table
the way industrial sector (both manufacturing and 1 below.
service) does business and become more efficient
and responsive to resource consumption and waste As presented in Table 2, it shows savings in water
generation. consumption and wastewater generation was
moderate and pollution load reduction was achieved
Implementation Process by 18%. Further results achieved and reported so far
PT. Argo Pantes Tbk. Joined the RECP Indonesia are approximately 65% of estimated RECP financial
demo programme in the textile sector with the main potential, and less than 40% of GHG reductions from
objective of improving sustainability by optimizing the target potential.
resource efficiency, reducing the company’s
environmental foot print, and improving Occupational Challenges and Learning
Health and Safety and the wider workplace RECP is most successful when it becomes internalized,
environment. which has been the case at PT Argo Pantes,
through both IEE and RECP. In the next phase, it is
With the introduction of the RECP programme, important to continue to collect information on future
new energy-efficient options were identified and improvements.
implemented, focusing on the wet processing section.
Unlike other processes, wet processing uses steam,
wastewater and chemicals, making it a key focus for
RECP. Therefore, the focus of this study is only on wet

116
Opportunity for Replication 1. Good Housekeeping (GHK),
Resource Efficient Cleaner Production (RECP) is a new 2. Input Material Change (IMC),
and creative way of thinking about products and the 3. Better Process Control (BPC),
processes that make them. It minimizes the generation 4. Equipment Modification (EM),
of wastes and emissions. RECP strategy comprises 5. Technology Change (TC),
the following eight techniques, many of which were 6. On-site Recovery / Reuse (RR),
applied in this study: 7. Production of Useful By-Product (BP),
8. Product Modification (PM).

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ENVIRONMENT

RESOURCE EFFICIENT CLEANER


PRODUCTION (RECP) INDONESIA
IN APPAREL INDUSTRY

Pusat Produksi Bersih Nasional


(Indonesia Cleaner Production Center)
2017 - 2018
Semarang, Central Java, Indonesia

In collaboration with:
• UNIDO supported by SECO
• PT Sai Apparel Industries

Background and Program Description significant emissions, that raise operation and waste
Industrialization is vital for economic development management costs.
and has helped bring millions out of poverty in recent
decades. But as more countries industrialize, growing One of the most effective ways of creating more
consumption, rapid urbanization and unsustainable use efficient resource usage is to ensure the optimized
of natural resources is exacerbating climate change management of resource use through a dedicated,
and polluting the ecosystems on which we depend structured framework that improves performance and
(UNIDO 2017). The pattern of current production and maximizes resource consumption and reduce waste
consumption, scale and speed of resource use has generation over time.
almost reached the limit of what planet can offer
and sustain. Number of RECP options was identified during the
RECP assessment in PT Sai Apparel Industries and
While it is essential that industry continues to grow feasibility analysis was conducted by RECP team of
and prosper, it is also worth considering changing the PT Sai Apparel Industries. Some of the selected and
mindset of the way industrial sector does business and implemented options are listed below in Table 1.
becoming more efficient and responsive to resource
consumption and waste generation. Result and Impact
The results achieved from implementation of
Implementation Process 13 techno-economic viable options with an
With guidance of buyer’s environmental sustainability investment of USD 398,667 are compiled in Table
programs, PT Sai Apparel Industries identify and 1. The management also decided to continue RECP
implement resource efficiency measures. Through the activities in the company even after the completion
introduction of the RECP programme, new energy- of the project activities in order to identify and
efficient options were identified and implemented, implement additional techno-economically viable
focusing on the garment wash processing section. RECP options for garment wash processing, reduce
Unlike other processes, garment wash processing uses water consumption, reduce the volume and load of
steam, waste water and chemicals, making it a key wastewater, as well as to optimize the thermal and
focus for RECP. electrical energy consumption.

Therefore, the focus of is on garment wash processing. As presented in Table 2, it shows savings in water
The major unit operation in garment wash processing consumption and wastewater generation was
is shown in the process flow diagram in Figure 1 below. moderate and pollution load reduction was achieved
by 18%. Further results achieved and reported so far
During the entire process, large quantities of are approximately 65% of estimated RECP financial
materials like garment, water, chemicals and energy potential, and less than 40% of GHG reductions from
(electrical and thermal) are used and they generate the target potential

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Challenges and Learning Opportunity for Replication
The reduction achieved so far implementing RECP Resource Efficient Cleaner Production (RECP) is a
options are approximately 62.3 per cent of estimated new and creative way of thinking about products and
savings potential and 73.5% per cent GHG emissions the processes that make them. It is minimize the
reduction. generation of wastes and emissions.

RECP is sustainable when it becomes internalized, RECP strategy comprises the following eight
which has been the case at PT Sai Apparel Industries techniques, many of which were applied in this study:
due to management support and proactive RECP
team. During the current RECP assessment, several 1. Good Housekeeping (GHK),
additional measures were recommended by an 2. Input Material Change (IMC),
international RECP expert, which will be assessed and 3. Better Process Control (BPC),
implemented in accordance with a company review in 4. Equipment Modification (EM),
the future. In the next phase, it is important to continue 5. Technology Change (TC),
to collect information on future improvements. 6. On-site Recovery / Reuse (RR),
7. Production of Useful By-Product (BP),
8. Product Modification (PM).

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ENVIRONMENT

RESTORATION ECOSYSTEM RIAU (RER)

APRIL Group
2013 - Present
Riau Province, Indonesia

Background and Program Description model, where plantation operations on the perimeter
Located on the Sumatra’s eastern coastline, RER of the restoration area not only provide protection,
includes 150,000 ha, of which 130,000 ha are located but actively fund ecosystem restoration and forest
at the heart of a 344,573 ha forest block on the protection.
Kampar Peninsula. Another 20,000 ha is located
on Padang Island. The restoration area at Kampar The RER team has worked with a number of partners
Peninsula is twice the size of Singapore. The program that are crucial to the success of the landscape
is part of APRIL’s commitment to conserve one hectare restoration program. BIDARA is working on building
of natural forest for every hectare of fiber plantation. the self-reliance of two rural communities in the
Kampar Peninsula (Pulau Muda and Segamai village)
To date, APRIL has met 83% of its goal with more that are immediately adjacent to the RER area.
than 400,000 hectares of natural forest protected and Applying an Eco-village model, a BIDARA community
conserved. In 2015, APRIL dedicated US$100 million officer works to build capacity of individual farmers
to support and secure the long-term conservation and and community groups to utilize ‘no-burn’ agriculture
restoration program. The RER landscape is made up of practices, organic farming techniques, and animal
five concessions operating under 60- year ecosystem husbandry. FFI is completing essential studies related
restoration licenses granted by the Indonesian Ministry to biodiversity, climate and communities in the Kampar
of Environment and Forestry. Peninsula and Padang Island. In 2017, TNC completed
a scoping phase to help RER establish a landscape
Implementation Process management approach for the Kampar Peninsula.
The approach that underpins the management of the
RER initiative has four key elements: Protect ,Assess, Result and Impact
Restore, and Manage (PARM). As a first priority, ▪ In 2019, no hotspots or fires occurred inside the
the landscape needs to be protected from the risks RER concessions.
of new encroachment or degradation. Next is the
▪ In 2019, RER deployed 62 camera traps across
assessment of the ecosystem and social environment,
the Kampar Peninsula and another 15 cameras on
which informs stage three, restoration strategy and
Padang Island, enabling identification of 45 birds,
work on the hydrology, native plant and wildlife
20 herpetofauna and 25 mammals.
species. The final step is the continuous process
of helping people to utilize the landscape’s natural ▪ As of November 2019, the total plant and animal
capital to ensure the sustainability of the natural species identified in RER is 797 species of fauna
resources within the five concessions. Another critical and flora.
element of the RER initiative is the adoption and ▪ RER managed seven tree nurseries in 2019
maintenance of an integrated production-protection

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▪ By the end of 2019 52 percent of the old drainage Opportunity for Replication
canals inside the RER area had been closed in Restorasi Ekosistem Riau (RER) is a restoration of
an ongoing effort to maintain peat soil moisture peatland landscapes that can be replicated as action
through water level restoration. for reducing greenhouse gas emissions and to support
sustainable development.
Challenges and Learning
1. Bird poaching on Kampar Peninsula
2. Marketing of RER honey
3. Removing invasive vegetation on rivers to maintain
river access

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ENVIRONMENT

SOCIAL ENTREPRENEURIAL VILLAGE


ENTERPRISES PROGRAM TOWARDS DEVELOPED
AND SELF-RELIANT VILLAGES IN BATANG
REGENCY

Bina Swadaya
March 2016 - February 2018
Batang Regency, Central Java in 9 Districts and 10 Villages

Background and Program Description Beneficiaries: farmers, householders, traders,


During this time the system of organizing the life craftsmen and other business actors.
of society, nation and state increasingly fragile and
eroded both in terms of social capital, financial capital, Result and Impact
production capital and supply chain. Developed The growth and development of community self-
villages that are productive, independently prosperous help groups (KSM) (107 KSM), 10 BUMDesa and 3
and harmonious will strengthen the Unitary State of Cooperatives (KSU and Savings and Loans. Business
the Republic of Indonesia. Through the development Type: Si Kembang Ecotourism, Si Biting, Bukit
of BUMDESA focusing on social entrepreneurial Cinta, Karang Tempel Dam, Tebing Cinta, Curug and
character is expected to form villagers who are Selfi Location, Batik Village, Kampung Opak Some
smarter, bolder and capable of overcoming problems, products: 30 tonnes / year coffee, The sky flower, Opak
able to improve their well-being, able to care for the (180,000 lb / month. MoU with business partners, joint
environment with gender sensitive and able to carry marketing (through cooperatives and BUMDesa)
out these things in harmony and sustainably. Savings capital is 429 million, dependence on
moneylenders is reduced, the capacity of the
Implementation Process community is increasing in managing village economic
This activity is carried out through several stages, institutions.
namely:
Challenges and Learning
1. The stage of the study of community development ▪ Understanding between the community and village
needs, apparatuses in several villages has a GAP and
2. The stage of animation (growing enthusiasm that needs a smooth facilitation process.
the community also has the ability / potential, ▪ Limited natural resources require creativity and
3. The phases of facilitation; improved knowledge innovation in developing their products.
and skills in institutional management, ▪ Cohesiveness between members and management
entrepreneurship based on natural resources and is determined by openness in managing finances
local potential, savings and loans self-help and reporting.
4. Phasing out and sustainability. ▪ Production business that is worked on consistently
can develop well with the support and trust of its
Related stakeholders; Regent, Bappeda Cooperative, members.
BULOG, BNI, BRI, OPD (agriculture, cooperatives, trade,
dispermasdes), LMDH Perhutani, Corporate CSR /
Honda Astra.

122
Opportunity for Replication
BUMDESA has a social entrepreneurial character that
can be replicated in various regions by making some
adjustments based on:

▪ Cultural characteristics of the people


▪ The potential of its natural resources
▪ The leadership character of the village head

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ENVIRONMENT

SUPPORTING SUSTAINABLE POST-MINE


COMMUNITY THROUGH CLEAN WATER
PROVISION

PT Adaro Energy Tbk


South and Central Kalimantan

Background and Program Description 2. Enhancing the capacity of PDAM (Regency


South and Central Kalimantan Province, where some Drinking Water Company) by providing:
of Adaro’s subsidiaries operate, have very extreme
climate with very high rainfall during rainy season, but a. WTP for Hulu Sungai Utara Regency with
drought during dry season. Despite the fact that the capacity around 25 L/Sec and for Barito Timur
rainfall may reach 2,400–3,000mm per year, during Regency with capacity around 10 L/Sec;
dry season the temperature may rise as high as 32 –
b. The household water pipe connection or
35° Celsius, and the volume of well and river water
Sambungan Rumah Tangga (SR) in Tabalong
drop significantly.
and Balangan Districts;
Although clean water is a necessity for humans' life, c. Intake and distribution pump support for
for the communities surrounding Adaro’s operational PDAM Tabalong.
area, clean water is a luxury. Of course, such condition
hurts the standard of living of these communities and 3. Developing Community Based Clean Water
poses the immediate threat of severe epidemics of Supply by installing hydraulic ram (hydram) pump
water or environment related diseases, some of which system that flows to four villages in Murung
can be life-threatening. Therefore, Adaro seeks to Raya Regency, Central Kalimantan Province, and
provide the basic needs of the community for clean building deep well water pump system at Asabri
water. Housing Complex in Tabalong Regency. To manage
and operate these facilities, Adaro established
Implementation Process Clean Water Facility Management in every village
There are three approaches to provide clean water for and enhanced their capacity through training that
the community: cover both technical and managerial skill.

1. Building Water Treatment Plant (WTP) that Result and Impact


changes mine waste water to clean water. Excess of water production from Adaro's WTP
Adaro’s WTP is one of Adaro CSR programs for is distributed to eight villages around the Adaro
environment preservation as well as improving the operational area; for two villages through piped
health condition of the surrounding community. connections and for six other villages, it is sent by
The installation of WTP is aimed to provide water tankers. Meanwhile, the 25 L/sec capacity
clean water for human consumption by purifying WTP construction for Hulu Sungai Utara Regency
mine waste water to remove harmful chemical has potential to reach 2000 households, while WTP
substances. With the capacity is 25 L/Sec, WTP construction for Barito Timur Regency with capacity of
was firstly to support Adaro operation, meanwhile 10 L/sec could reach 800 households.
the rest of the clean water production distributed
to the community.

124
The clean water supply program through household depths was needed. In addition, preparing communities
pipeline connections has reached 32 villages to be able to maintain facilities in a sustainable
in Balangan and Tabalong Regency. Program manner is also a challenge. Success was achieved
achievements per year as shown in the graph. The mainly because the program was based on community
community-based water supply program in Murung needs, involved the community from the beginning,
Raya Regency has reached four villages namely and was fully supported by the relevant stakeholders,
Tumbang Baloi, Muara Tuhup, Batu Tojah, and Maruai 1 particularly local government.
or cover more than 250 households.
Opportunity for Replication
Challenges and Learning
Nothing is difficult in implementing this program, any
In general, there are no significant challenges in the company can do it. All it takes is good intentions to
provision of clean water for the community except prosper the community. A good entry strategy, for
those on the community. The main challenge is the example by doing social mapping and stakeholder
availability of clean water sources near community mapping, and involving the community from the
settlement. For example, in Murung Raya, Adaro preparation stage will endorse the success and
had to install more than 17 KM pipes, and in Asabri sustainability of the program.
Housing Complex drilling to reach above 100 meters

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ENVIRONMENT

SUSTAINABLE SANITATION AND HYGIENE


FOR EASTERN INDONESIA (SEHATI)

Plan International Indonesia


February 2016 - August 2020
Lombok Utara Regency and Dompu Regency

In collaboration with:
Kedutaan Besar Belanda (EKN) SIMAVI (NGOs Belanda)

Background and Program Description Local governments are encouraged to stimulate the
Indonesia currently has the second highest number of private sectors – both individual and corporate – to
people who do open defecation, below India. According create the supply.
to the JMP report (2015), only 47 percent of people in
the village (55 million people) has access to a decent Partners will then support the government to map the
sanitation facility, compare to 72 percent on the potential corporates and entrepreneurs and explore
urban area. Around 34 million of Indonesian citizen the way to increase their interest to participate.
still practice an open defecation on the paddy field, Furthermore, Plan International also supports the
beach, or other water body. In addition, the eastern sanitation entrepreneur (supplier) to ensure reliable
parts of Indonesia have the lowest rank on health and and affordable access to sanitation and hygiene
sanitation (WASH) index. The lack of decent sanitation products and services.
facility causes various diseases including diarrhea,
which also causes the rise of neonatal death. Beneficiaries of SEHATI project, include:

Through SEHATI project, Plan International promotes ▪ Households with limited to zero access to
better sanitation in rural areas, particularly in the sanitation
eastern part of Indonesia, by creating access, changing
▪ Sanitation entrepreneur
the behavior, and building the capacity of relevant
stakeholders on regency and district level. ▪ Local governments (district to village level)
▪ Volunteers at the villages
Implementation Process
What Plan International does is enhancing the capacity ▪ Students and teachers
of the implementing partner and local governments, ▪ Women in particular through capacity building
and actively mobilizing the community to create
access and to use the sanitation and hygiene facilities.
Result and Impact
Plan International strongly encourages the local
governments to create a sustainable plan and allocate ▪ Increasing number of households that have access
the budget to replicate the pilot project to sanitation and decreasing number of diarrhea
marked the succeed on behavior change.
Plan International acts as a catalyst to support the ▪ 171,420 beneficiaries from 130 villages are
government (enabler) to train the district government benefited from the project.
(supporter) and village government (driver) to create
community-led total sanitation (CLTS) and to promote
healthier behavior within the community.

126
▪ CLTS becomes the priority within the local other side, Water and Environment Sanitation Working
government’s development plan. 99 villages Groups (POKJA AMPL) has the capacity to ensure
allocate their budget to replicate the initiatives. knowledge transfer within its members, including best
practices and policy documents.
▪ 50% of the beneficiaries are female, which
indicated the increasing capacity of women
involved within the project. Opportunity for Replication
To make this project sustainable, Plan International
▪ A growing number of sanitation entrepreneur to
ensures the provincial government to play an active
sanitation and hygiene products and services. Per
role as an implementing partner and strengthen
2018, 42 new sanitation entrepreneurs are being
the role of district government to utilize the existing
supported.
networks and initiative.
Per 2018, 30 villages in Lombok Utara and Dompu
Challenges and Learning regency are willing to allocate the budget and
The job transfer (mutation) within the government replicate the project.
institution remains as the biggest challenge that
SEHATI project faced, which cause us to do yet
another introduction and capacity building. On the

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ENVIRONMENT

SUSTAINABLE TOURISM TRAINING


AND CERTIFICATION

MarkPlus. Inc
October 2018 - October 2019

In collaboration with:
Global Sustainable Tourism Council

Background and Program Description and North Sulawesi Provincial Government.


MarkPlus.Inc, through its division so-called MarkPlus Beneficiaries:
Center for Tourism and Hospitality, is the GSTC’s
official training partner in Indonesia since 2018. We ▪ Local government (Riau and North Sulawesi)
have trained to around 120 tourism and hospitality
▪ Hotel and Villa Owners
stakeholders (in six batches), from policymakers
to hotel owners in Indonesia. Our aim is to promote ▪ Travel Operators
sustainable tourism awareness and practices among ▪ Destination Management Organization
tourism industry players as Indonesia’s Travel and
Tourism Competitiveness (TCCI) ranking in the ▪ Academicians
environmental pillar is still considerably low. ▪ Indonesia Ministry of Tourism

The Global Sustainable Tourism Council (GSTC)


establishes and manages global sustainable Result and Impact
standards, known as the GSTC Criteria. There are two ▪ Increasing in sustainable tourism awareness;
sets: Destination Criteria for public policy-makers and
▪ Sustainable tourism approach has applied in some
destination managers, and Industry Criteria for hotels
local government’s tourism planning (e.g. Riau and
and tour operators. These are the guiding principles
North Sulawesi);
and minimum requirements that any tourism business
or destination should aspire to reach in order to ▪ Implementation of some GSTC’s criteria in the
protect and sustain the world’s natural and cultural industry (e.g. Karaniya Experience Bali).
resources while ensuring tourism meets its potential
as a tool for conservation and poverty alleviation
Challenges and Learning
(GSTC, 2019).
The greatest challenge is how to convince the
Implementation Process government leader especially at provincial levels about
the importance of the program.
MarkPlus, Inc., has made partnership with the Global
Sustainable Tourism Council (GSTC) to become the
official training partner in Indonesia, so that we can Opportunity for Replication
reach Indonesia tourism stakeholders broadly by As the program is not free, it is important to
delivering the training in Bahasa Indonesia. bring provincial governments to sponsor tourism
stakeholders as well as local community leaders
We made collaboration with some respected tourism under their supervision to join the training.
organizations to socialize this program. For example,
Sanur Village Development Foundation, Bali Tourism
Board, PATA Chapter Bali, Riau Provincial Government,

128
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ENVIRONMENT

TURNING WEEDS INTO PROFIT:


REDUCING PLASTIC WASTE FOOTPRINT
ON PEATLAND RESTORATION

Katingan-Mentaya Peatland Restoration


and Conservation Project
(PT Rimba Makmur Utama)
February 2017 - present
Katingan and Kotawaringin Timur District, Kalimantan

Background and Program Description commonly found on inundated peat swamp area. The
Katingan-Mentaya Peatland Restoration and use of these bio-degradable bags will replace plastic
Conservation Project (KMP) is a project managed polybags in the nursery. In addition, since these bags
by PT Rimba Makmur Utama aiming to restore and are produced by local women, KMP is also supporting
protect 157,875 hectares of relatively intact peat their livelihoods.
swamp forests in Katingan and Kotawaringin Timur
districts, Central Kalimantan. Holding an ecosystem Started in 2017, more than 8,000 bio-degradable bags
restoration concession permit granted by the have been produced annually by local women from
Ministry of Environment and Forestry of Indonesia, three nearby villages and used in KMP’s nursery.
the restoration strategy is scheduled for completion
in 60 years. Moreover, as KMP’s concession area is Result and Impact
surrounded by 34 villages, over 43,000 people live In 2019 itself, about 30% of seedlings in the nursery
nearby and rely on the peatland ecosystem. Given have been transplanted using these bio-degradable
this situation, KMP’s goals are not only intended to bags, resulting in an almost zero plastic footprint. In
bring back the ecological function of the degraded total, this bio-degradable bag production has involved
peatland, but also to create sustainable economic more than 40 woman-crafters from 5 villages,
development opportunities that improve the lives of providing an additional source of income for these
rural communities. groups. Apart from this financial benefit, this program
is also appreciated as a living proof of community
Implementation Process involvement in restoration.
As one of the core activities for peatland restoration
is tree planting, we aim to do this as eco-friendly as Challenges and Learning
possible. Every year, more than 20,000 seedlings are Replacement of plastic bags with bio-degradable
planted as part of the restoration strategy within KMP bags unfortunately can only be done gradually. The
area. Inevitably, 20,000 plastic bags that are used production process is relatively slow since bio-bag
for seedlings transplantation in the nursery are also is completely handmade. Moreover, this bio-bag can
wasted and left, hardly decomposed on the planting only last for about 3 months, while plants need to
area. This, unfortunately, is a paradox that are rarely stay in the nursery for more than 6 months. Given
realized by common practitioners. this situation, KMP and the local crafters have been
continuously innovating to accelerate the production
Inspired by women from the nearby villages who as well as improving the durability of the bio-
wove small baskets from local weeds (Lepronia sp), degradable bags.
KMP is introducing the use of bio-degradable bags
made from Lepronia sp. This weed (Lepironia sp.), is

130
Opportunity for Replication
As the material of bio-degradable bags is widely
available in the swamp environment, replication is
possible to be implemented in other areas with similar
ecosystem. Besides, this bio-degradable bags can also
be made from other plant-based materials such as
Pandanus, bamboo, or other weeds that contain solid
fibers.

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ENVIRONMENT

UNILEVER PLASTIC RESPONSIBLE

PT Unilever Indonesia Tbk


2010 - 2019
Indonesia

In collaboration with:
• Government at the City / Regency Level
• Local NGO

Background and Program Description


Unilever understands that waste, particularly plastic ▪ In "Less Plastic" framework, we continuously
waste, is one of the most significant challenges develop plastic packaging use optimally, for
Indonesia is facing right now, and we need example, by reducing the plastic weight used,
collaboration to solve this problem. but still can function as a proper packaging to
minimize the environmental impact.
In Unilever, we believe that the business/corporation
▪ Better Plastic", where we keep developing plastic
must be part of the solution to the problem and not
packaging that we use to be recyclable as well
part of the problem itself. And it is aligned with our
as use recycled plastic material in our products'
bold commitment that by 2025 we will:
packaging.
▪ Halve its use of virgin plastic, by reducing its ▪ As part of No plastic, Unilever has been testing out
absolute use of plastic packaging by more than refillable packaging project with pilots in Saruga
100,000 tones and accelerating its use of recycled Bintaro.
plastic.
▪ Help collect and process more plastic packaging Middle Stream
than it sells. In the middle, when consumers utilize our products,
we also make efforts in the collection, campaign and
education.
This commitment makes Unilever the first major
global consumer goods company to commit to an
Downstream
absolute plastics reduction across its portfolio. To
Over the last five years, Unilever has collaborated with
implement this commitment, we are
many partners to collect plastic packaging, to help
making real and measurable efforts to participate in
segregate and recycle.
solving the waste problem in Indonesia, particularly
disposable plastic packaging waste which is still used
Result and Impact
in the FMCG industry.
▪ Reached & educated 1.9 million students in 12,000
Implementation Process schools on waste management.
Unilever implements a series of efforts from upstream, ▪ We have developed more than 3,000 waste banks
midstream and downstream of our supply chain in 16 provinces in Indonesia, which help to collect
business. 3,300 tons of plastic.
▪ Moved 2,500 Unilever employees to clean up their
Upstream surroundings during World Clean Up Day 2019.
In our upstream business, since 2017, Unilever has
been transforming its approach to plastic packaging
through its 'Less, Better, No' plastic framework.

132
Challenges and Learning Opportunity for Replication
The most challenging in this campaign is the collection Plastic is a global issue, and Unilever can solve it
part as segregating waste is not yet become a habit for alone. Our effort in the value chain has shown a
most Indonesian. significant impact on the plastic reduction. This can be
replicated in everywhere in Indonesia

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ENVIRONMENT

WASTE BANK BERKAH

Yayasan Gugah Nurani Indonesia (GNI)


September 2016 - Present
Kelurahan Belawan II, Medan - North Sumatra

In collaboration with:
Madrasah Ibtidaiyah Negeri (MIN) 5 Medan

Background and Program Description needs (such as rice, edible oil, sugar, soap etc.), and
Village Belawan II is a coastal area that has a serious (2) for education savings school children, which at
problem related to waste. In addition to the waste any time can be used to purchase school supplies and
carried by the ocean currents, the community also payment of school fees for children. Recently, the use
tends to litter, that causing a buildup of waste, thus of customer balances has also been expanded, such
making the environment so dirty. This condition makes as paying housing rent and paying monthly electricity
the people who live in Belawan II very vulnerable to costs.
diseases, such as skin diseases, dengue fever, malaria,
tuberculosis and dysentery. Waste Bank Berkah do the operational every
Wednesday starting at 09.30 - 15.00 WIB. In the
This is the motivation for a group of mothers to process, the Waste Bank Berkah is accompanied by
establish the Waste Bank Berkah on September 14, Yayasan Gugah Nurani Indonesia (GNI).
2016. One of the mothers have lost her grandchildren
who had dengue fever due to a dirty environment. Result and Impact
The goals of Waste Bank Berkah are: (1) Contributing The total number of customers registered since the
to reduce waste in Belawan II, and (2) Being a social beginning was 227 customers. At present the average
enterprise that can increase family income by customer who actively saves waste every week is 45
exchanging customer balances to meet daily needs, customers, with a total tonnage of waste ranging from
such as buying groceries and payment of educational 800-1.000 KG per month.
needs children's school. The average customer balance exchanged every
month is around IDR 50,000 - 100,000. The biggest
Implementation Process is that customers use it to pay rent for a house of IDR
Waste Bank Berkah also has a business concept that 300,000. On the other hand, the group mothers of the
is not much different with Bank. Every person who waste bank has increased its monthly income by IDR
comes to bring waste to the Waste Bank will first 50,000.
be registered as a customer, and will automatically
receive a Savings Book. Every waste saved will be In September 2019, Waste Bank Berkah has signed
converted into money and recorded in the customer's an agreement with MIN 5 Medan, in managing waste
balance. Then the Waste Bank will sell to the Central in the school environment. MIN 5 Medan will save all
Bank of Waste located in Medan Belawan District. the waste generated in the school environment to the
From this price difference, the Waste Bank gets the Waste Bank Berkah, and the balance of the savings
profit that is used for operational costs. will be used for school cleaning purposes, such as
buying a broom and trash basket, and also to add to
In Waste Bank Berkah, the customer's balance cannot the collection of books in the school library.
be withdrawn in cash, but can be exchanged into two
functions, namely (1) purchasing groceries for daily

134
Challenges and Learning Opportunity for Replication
The main challenge is that not all people have been In terms of business potential, Waste Bank Berkah has
motivated to collect waste and save it at the Waste big sales potential. As a results of the study, that the
Bank Berkah. From the total adult population of more amount of waste produced by adults is 0.3 - 0.5 KG /
than 19,000, only 227 are registered as customers. day. If it is assumed that the average price of waste per
The main cause is the low awareness about the kilo is IDR 2,000, then monthly sales can be calculated
adverse effects of the accumulated waste. to be 0.3 KG x 30 days x 19,000 person x IDR 2,000 =
IDR 342,000,000.
Therefore, GNI continues to assist the Waste Bank
Berkah in conducting socialization to the whole For development and sustainability, GNI together with
community about the benefits of saving at the the group of mothers of Waste Bank, will continue to
Waste Bank Berkah, both economic benefits, and develop the Waste Bank Berkah, one of which is in
social benefits. On the other hand, GNI also builds 2020 will encourage the Waste Bank Berkah become a
partnerships with the Village Government, especially multi-business cooperative.
the head of the environment/sub-villages and PKK,
with hope that there will be policies issued by the Head
of Village (Lurah) so that the community, the head of
the environment and PKK are willing to be a customer
and actively save at the Waste Bank Berkah.

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ENVIRONMENT

YOGYAKARTA CLEAN AND SAVE


WATER PROJECT

Yayasan Gugah Nurani Indonesia (GNI)


August 2018 - March 2019
Pendoworejo Village, Kulon Progo Regency, Yogyakarta

In collaboration with:
• Pendoworejo Village Government
• Giri Mulyo Subdistrict Government

Background and Program Description Implementation Process


The social demand for water supply is very important. Firstly, we need to approach the leader of target
There is no local water supply utility provided by community (head of sub village) to discuss about
government until now. The community depends on the planning of this water project in the area of his
communal well to provide water for their daily needs. authority. We get the information about the condition
For some households which are located far from of water access and the community need of clean
the well, they must endure the hardships to bring water. As the community representative, we ask his
water to their houses. In some area, the location of commitment to complete the clean water project and
the water resource is hard to reach because of its willingness to mobilize and encourage the community
hilly topography with undeveloped path. Sometimes to be involved in community service until the water can
it becomes dangerous when rainy season comes flow directly to the houses of the target beneficiaries.
because of muddy slope path.
We analyze and collect data together with some
In general, Indonesia people use the tap water to drink community representatives about the number
and cook, while only people in urban area consume households with no access to clean water. We conduct
galloon mineral water. Before they consume the tap survey together with head of sub village.
water for drink, people have to boil it first to make
sure there are no more living bacteria contained. In The determination of feasibility of water provision and
Pendoworejo village, some of the community people water debit is based on community meeting. They
use water from unprotected source as their main believe that the water source will never dry even in the
drinking water and other daily needs, such as cooking, dry season. Nevertheless, we need to assure the there
washing plates and clothes, and shower. is no potential contamination to this water source.

There is no water filter system provided. They They offer a solution to prevent possible contamination
also boil their water before consuming it. Good by planning to make a cast cencrete well cover and
Neighbors Indonesia had provided well development protect the well with a circular building.
and reconstruction for 6 among 17 sub villages to Advocate the community to actively involve in the
overcome this issue. For this project, Good Neighbors project; Involve in monitor the water management
Indonesia is aiming to help this community to have project during preparation, construction, and after the
their own water management in order to solve this construction being done.
problem. Through piping system we can bring clean
water to each house in the project targeted area.
Result and Impact

136
There are 23 families from Muten sub village RT 05; Enterprise) staff to provide recommendations
RT 06; and RT 08 who will get direct benefit from this regarding the security of electricity design and
project. Each family on average consist of 3 people materials used. Preferably, the discussion involved the
every house. (Muten Sub Village Data, 2018). Total clean water project committee as well.
of families in Muten sub village are 63 families. Each
family on average consists of 3 family members. Opportunity for Replication
By involving the government at least up to the village
Challenges and Learning
level, then in the process of running the project there is
We only involve the government at the sub village cooperation in the supervision of the project can make
level in coordinating project planning. However, we bigger the impact of project. Regular updating the
should involve the government at least up to the project and have audience with District government
village level, then in the process of running the project have also acknowledgement from government that the
there is cooperation in the supervision of the project. project have good impact for community well-being.
We should involve the government at least up to the
village level, then in the process of running the project
there is cooperation in the supervision of the project.
We consult with local PLN (State Electricity

IGCN - Responsible Business for the Future | 137


Photo by: Kritchanut
138
ANTI-CORRUPTION

Principle 10:
Businesses should work against corruption in all its forms,
including extortion and bribery.

IGCN - Responsible Business for the Future | 139


ANTI-CORRUPTION

BUILDING COLLECTIVE ACTION ON ANTI-CORRUPTION:


ASSISTING REGIONAL ADVOCACY COMMITTEE ON
ANTI-CORRUPTION (KOMITE ADVOKASI DAERAH)

Indonesia Business Links (IBL)


April 2018 - March 2019
North Sumatera, West Sumatera, Riau Islands, East Java,
Banten and North Maluku Provinces

In collaboration with:
• Corruption Eradication Committee (KPK)
• Indonesian Chamber of Commerce (KADIN Indonesia)

Background and Program Description of anti-corruption policy for corporation by conducting.


'Corruption cases in Indonesia are not only involving To create directed discussion in ACWG, it is important
civil servants, but also the private sector. The to do potential corruption mapping in each province
involvement of business actors as suspects in through FGD that was attended by local business
corruption cases is the second highest after house actors. Therefore, the role and function of KAD will be
of representatives members. By looking at the achieved optimally.
complex pattern of corruption cases in Indonesia, it
is necessary to make a collaborative action between To build a well-functioning KAD, it needs a working
the government, the private sector and civil society manual that can be used to mobilize and direct the
to make efforts to prevent corruption in the private organization to achieve its objectives. The Guideline
sector. Corruption Eradication Committee (KPK) contains matters concerning the roles and functions
initiated a communication forum between the of each position within the KAD, as well as the
government and the private sector to accommodate tasks, powers and responsibilities of their respective
the collaborative action in the Regional Advocacy positions. The guideline developed in collaboration
Committee (KAD). with several experts in the field of organizational
management, which provided input on organizational
Indonesia Business Links (IBL) together with governance, KPK as the initiator of KAD formation,
Corruption Eradication Committee (KPK) and KADIN and private sector as the beneficiaries of KAD
Indonesia made efforts to activate the Regional establishment. The Guideline was disseminated in
Advocacy Committee (KAD) in 6 provinces, namely Establishment of KAD activity in West Sumatera, North
West Sumatera, North Sumatera, Riau Islands, Banten, Maluku and Riau Islands as well as strengthening KAD
East Java and North Maluku. The activity was aimed activity in North Sumatera, Banten and East Java.
to functioning KAD in giving technical support of anti-
corruption policy for corporation by conducting Anti- Recommendation regarding to the potential corruption
Corruption Working Group (ACWG). mapping resulted by Anti-Corruption Working Group
activity was disseminated to all relevant stakeholders,
Implementation Process such as KPK, LKPP and KADIN Indonesia.
The main outcome of the project was increased
corruption prevention efforts in private sector at Result and Impact
the regional level by supporting the KPK in the ▪ ACWG conducted two times in each province. In
establishment of Regional Advocacy Committee total, the working group was attended by 256
(KAD). IBL collaborated with KPK and KADIN Indonesia participants from private sector and government
conducted Anti-Corruption Working Group (ACWG) that institutions. Based on the potential corruption
aimed to functioning KAD in giving technical support

140
mapping resulted by initial FGD activity, the
discussion on ACWG has successfully probed Opportunity for Replication
information about problems regarding to The initiative of establishing KAD is strategic for
corruption and unethical conduct occurred in influencing Indonesia’s EDBI and CPI. The dialogue
each area. Most of the problem regarding to the between private sector actors and government actors
potential corruption was related to procurement is aimed to build understanding and to advocate
and licensing issues. business environment that is fair, clean and still profit-
▪ The discussion enabled participants to formulate making.
recommendation to reduce potential corruption
problems. Some recommendations in licensing Besides strengthening KAD that takes public-private
issues were accepted and implemented by local partnership as the key approach, it is important to
government. build a strong platform of corruption prevention in
private sector in national level that involves policy
▪ The root of most of the problems was the lack of makers. GoI and KPK have initiated another public-
synchronization between national and regional public partnership called Stranas (Strategi Nasional/
regulations. It was necessary to deliver the National Strategy) which elements come from various
recommendation to the related stakeholders. The government offices in national level. One of the
recommendation was disseminated to KPK (as the prioritized issues of Stranas is business administration
initiator of KAD), KADIN Indonesia (as the private (tata niaga) that refers to building prevention initiatives
sector association) and LKPP (as the procurement with regard to corruption risk in private sectors.
policy maker).
Partnership is important in various settings, but it
Challenges and Learning tends to be overlooked in term of how to nurture
▪ The collaboration with KPK and KADIN Indonesia and grow the partnership in order to create systemic
worked effectively in almost all activities. The only changes. It needs to be navigated properly to produce
obstacle that emerged was time synchronizing of the intended results. This applies to KAD as a public-
each party to conduct activity. private partnership and Stranas as a public-public
partnership. Furthermore, it is also strategic to
▪ Despite various intervening challenges rising in all integrate KAD into Stranas initiative and it requires an
KAD, dialogue between government and private in-depth partnership that needs to be sustainable.
sector actors was significant to strengthen the
effort to prevent corruption. When the forum was To address those needs elaborated above, KPK and
participatory and people could discuss sensitive IBL can sustain the relationship among the two parties
issues, this added value to the effort. Information by working to assist KAD and Stranas by helping
was discussed openly, ideas were proposed, and them navigating the partnership. The assistance will
actions were taken. However, there is still a large contribute to enable both KAD and Stranas to produce
room of improvement to ensure this approach the intended outcomes.
growing more effective and sustainable. Hence,
the value of KAD to contribute to corruption
prevention is clear and the need to strengthen
them is obvious.

IGCN - Responsible Business for the Future | 141


ANTI-CORRUPTION

EMPOWERING NPOs THROUGH


SKILL-BASED VOLUNTEERING

PT Komunikasi Kinerja (Kiroyan Partners)


January - September 2019
DKI Jakarta

Background and Program Description and competitor mapping by comparing PJI's


As a public affairs consulting firm, KP strives to communication activities with those conducted by its
promote business ethics and sustainability values competitors.
to all its stakeholders. As part of our employee
volunteering initiatives, KP in 2019 provided assistance KP then developed recommendation to chart a clear
to two Non-Profit Organizations (NPOs), namely course for improved communication practices that
Indonesia Business Links (IBL) and Prestasi Junior will shape the organization’s positioning against and
Indonesia or PJI (an affiliate of Junior Achievement alongside its competitors as well as to increase its
Worldwide in Indonesia), whose goals are in line visibility. KP notified PJI in which part that it is still
with KP’s ethical approach, UNGC Principles and the lacking such as messaging that highlights impacts
Sustainable Development Goals (SDGs). as well as its worldwide affiliation. KP also stressed
the needs for PJI to better engage its alumni and
IBL is a non-profit organization that promotes beneficiaries by providing platform to connect and
ethical business practice, sustainability and youth allow them to exchange stories and experiences.
employment in Indonesia. Meanwhile, PJI is focusing
its efforts in supporting youth education through three The same advisory approach was used by KP in
pillars, namely workforce readiness, entrepreneurship helping IBL to improve its communication performance
and financial literacy. by assessing its communication channels. KP analyzed
the layout, interactivity, visual, brands and messages
KP lends its expertise in strategic communication to of IBL's website as well as the content, messaging and
help IBL and PJI in improving their communication visual of its social media accounts. KP then developed
functions that are essential to the achievement of a framework that IBL can use as a guidance to improve
their missions. Both NPOs are facing difficulties in the website and social media assets. In this regard, KP
implementing their communication activities aimed at directly assisted IBL's staff in applying the framework
sharing values and increasing visibility in the eyes of through a workshop.
partners and donors. The biggest constraint for both
NPOs is the limited resources. Result and Impact
PJI deemed KP’s recommendation as sensible,
Implementation Process applicable and relevant to the situation that it
To help PJI improve its communication, KP conducted is facing in many countries in which it currently
communication audit which is aimed to pinpoint operates. In fact, PJI shared the recommendation
areas in which the organization can strengthen its to Junior Achievement’s global. Whereas, as per KP
communication performance. KP also assessed recommendation IBL revamped its website and social
the external factor through market landscape

142
media accounts to better support its position as the Opportunity for Replication
center of business ethic while also increasing its Each organization is unique, but KP believes the
visibility among partners. volunteering initiatives in empowerment can be applied
to other NPO as well. The approach and method being
Challenges and Learning used to improve the communication function of PJI
Many non-profit organizations overlook the importance and IBL are similar to what KP’s team uses in serving
of communication and do not allocate enough the commercial clients. NPOs can benefit from KP’s
resources to execute it properly. With regards to expertise in strategic communication to better engage
implementation, although the organizations have been their stakeholders and share business ethics and
purposeful in its communication practices, they are sustainability values.
still concentrated in some particular projects rather
than integrated as a dedicated function. It is essential
for NPOs with the constraint on resources to better
strategize their communication program so that it can
be carried out with minimum resources but still deliver
optimum impact.

IGCN - Responsible Business for the Future | 143


ANTI-CORRUPTION

IMPROVING PUBLIC AND PRIVATE


INTEGRITY THROUGH TRANSPARENCY
AND ACCOUNTABILITY PROGRAMS

Paramadina University
March 2019
Paramadina University campus and
the KPK headquarters

In collaboration with:
• Corruption Eradication Commission (KPK)
• Ford Foundation

Background and Program Description Implementation Process


Corruption is a never-ending problem in Indonesia, Since 10 years ago, Paramadina University has
a sign of weak integrity both in public and private required anti-corruption courses to all students, and
sectors. Corruption is not only done by high-level become the first university to apply anti-corruption
officials, political leaders, or elites of bureaucracy and subjects as compulsory courses. Paramadina
government, but also by low to mid-level of corruptors. University colaborated with the KPK, Transparency
International, Indonesia Corruption Watch, and several
It is quite challenging to support anti-corruption other organizations in various activities, i.e. research,
movement as they can be isolated and neutralized teaching, short courses, and dialogs. The university
easily by the corrupt forces who remain very eager is also the pioneer in developing anti-corruption
to protect their social ascendancy of the corrupt course modules for higher education level (developed
environment. Many ironies recently occurred when by ministry of Research & Technology and Higher
the Corruption Eradication Commission (KPK) caught, Education) and secondary education level (developed
red-handed or detained some corrupt mayors, by the ministry of education and culture).
regents and other political leaders, many local people
enthusiastically expressed their euphoria. Conversely, The public sector and the private sector can be
when the corrupt leaders were still in power, the regarded as demand and supply in a "market
people including those who were in governmental corruption". Prevention of corruption must be done
and bureaucratic system were inclined to keep in balance of supply and demand side. Therefore,
silent and obeyed the leaders’ instructions. These improving the integrity of the private sector is of
ambiguous phenomena have strongly indicated how strategic action in the prevention of corruption.
reformers and society were inclined to avoid direct
confrontation against the corrupts as that could In eradicating corruption we must find effective ways
endanger their positions. In addition to that, social by understanding supply and demand of corruption
behavior also indicates how the attempts to uncover market in Indonesia. One of the most fundamental
corruption through whistleblowing culture are more ways is to improve public and private sector to
often conducted sporadically and impersonally. This integrity through transparancy and accountabilty
characteristic and situation seem not only happen in program. In this regard, at 2019 Paramadina University
public, but also in private sectors. focuses on the eradication corruption through the
workshop on local government leader.
To date, few programs have focused on helping the
public and private sector to uphold integrity. Result and Impact
Paramadina University upholds ethical and moral
The title of this workshop is: “Optimizing resource
values and is committed to play a role in building a
management based on good governance to improve
society of integrity.
regional welfare”. This workshop was held on 25-26
March 2019 at the Paramadina University campus

144
and the KPK headquarters. The workshop was Opportunity for Replication
attended by 136 heads of regions from 42 districts This activity can be replicated, both for regional heads
and municipalities in Indonesia. These regional heads and for heads of government agencies. In the near
were very enthusiastic about asking and discussing the future, another partner has asked the Paramadina
problems faced in their respective regions in order to University to hold similar activities for other local
reduce corruption and improve the integrity of public governments. Paramadina has also developed
services. They really took advantage of forums that modules for this kind of activity. Paramadina University
were guided by experts in preventing and eradicating in partnership with the Ford Foundation is also
corruption. conducting research to develop training modules for
increasing integrity in the private sector
Challenges and Learning
Regional leaders expect that kind of workshops should
be conducted frequently, and can be done in their
respective regions for all levels of local government
officials. The KPK believes that all regional leaders
should have the opportunity to attend the same
workshop, especially for regions that have been
warned by the KPK that their regions are vulnerable to
corruption.

IGCN - Responsible Business for the Future | 145


ANTI-CORRUPTION

LICENSING WITHOUT FRAUD

PPM Manajemen
October 2017 - June 2018
DKI Jakarta

Background and Program Description organization structure and personal needed for LSP-
There is a strong need in Indonesia, for students PPM, and assessment instruments and procedures.
as well as employees, to have competence-based We manage to prepare six competence schemes at the
certificate. This need is responded by PPM Manajemen same time to be submitted to BNSP.
as an opportunity to provide service to our clients.
PPM Manajemen itself has four strategic units, i.e. Second, multi-party involvement. It is not only our
PPM School Management that runs bachelor and staff and the consultant who get involved in this
master degree in management and accountancy, process. We also involve outside experts, including
Executive Development Services that runs public our alumni who work in related competence scheme.
training and certification preparation for employees We consult with officers from BNSP, officers from the
and executives, Organization Development Service Ministry of Employment, and other LSP (professional
that assists various organizations to enhance their certification institutes) as our peers. Third, continuous
capacity and quality, and Publishing unit that manages communication. We assign staffs who are responsible
publication and seminars. In order to capture the to visit and communicate regularly with various
certification need, PPM Manajemen establishes LSP- parties, mainly BNSP, to monitor the progress of
PPM, i.e. institute of professional certification as a license application. The purpose is to make sure that
new unit under PPM Manajemen. LSP-PPM has to the process goes on and, and at the same time, to
obtain license from BNSP, i.e. Indonesian Professional revise and complete documents needed.
Certification Authority. And this is the challenge.
Most people perceive that getting license from public Result and Impact
authority means under table money, bribery, and fraud. The adoption of the combination of those three
As we are committed to be an institution with zero approaches proves that getting license from a public
fraud, we are committed to apply the license without body can be done without fraud. Thanks to Corruption
corruption. Eradication Commission and social movement in
Indonesia that support the development of clean and
Implementation Process strong public governance, we strongly believe that
In order to keep our values as a zero fraud, we apply public institution including BNSP also strongly commit
three approaches. First, full compliance to BNSP a clean and strong governance.
regulation. We set up a team to review all regulations.
We also invite an independent consultant who is
expert in applying license to BNSP. As a result, we
successfully provide the documents for licensing,

146
Challenges and Learning Opportunity for Replication
Apart from the fact that the license is finally issued by This process certainly will be replicated because we
BNSP, the whole needs more than six months from the are preparing to apply other competence schemes
beginning until the end. For this, we have to allocate under LSP-PPM. By using our experience, we are
resources, especially personal, to focus on this confident to apply the next license with shorter
process. We expect that the process will be shortened time and zero fraud. We urge other institutions to
in the future so we can capture the opportunity and, implement our approaches aforementioned in order to
as a result, our market and our institution can benefit contribute to the development of clean, strong public
sooner. governance.

IGCN - Responsible Business for the Future | 147



Business are also
taking inspiration
from the Global
Goals to establish
new, ambitious
business strategies
to transform their
business models
and purpose to align
with 2030 Agenda.
This approach is
gaining momentum,
but it still needs to be
mainstreamed and
become the new normal
for running a business.

Lise Kingo
CEO & Executive Director
United Nations Global Compact

148

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