Responsible Business For The Future
Responsible Business For The Future
Responsible Business For The Future
BUSINESS FOR
THE FUTURE
2019 SDGs
Actions Showcase
Indonesia
Copyright © 2020
2
FOREWORD
Dear IGCN Members, Partners
and Stakeholders,
As we are approaching the SDG Decade of Action, celebrating UN
Global Compact 20th anniversary and UN 75th anniversary, we are
proud to publish this “Responsible Business for the Future” as a
snapshot of collective actions by IGCN Members in supporting the
achievement of SDGs in Indonesia. This report provides summary
of cases on how businesses are adopting the Ten Principles of the
UN Global Compact into their strategies and operations and at the
same time contributing to the global goals.
Anita Nirody
UN Resident Coordinator in Indonesia
Franky Welirang
Patron-Filantropi and Business for SDGs (FBI4SDGs) Forum
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BEST
PRACTICE
REPORT
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4 9
ANTI-CORRUPTION
LABOUR
HUMAN RIGHTS
Principle 1: Businesses should support and respect the protection of
internationally proclaimed human rights; and
Principle 2: Make sure that they are not complicit in human rights abuses.
LABOUR
Principle 3: Businesses should uphold the freedom of association and the
effective recognition of the right to collective bargaining;
ENVIRONMENT
ANTI - CORRUPTION
Principle 10: Businesses should work against corruption in all its forms,
including extortion and bribery.
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The Ten Principles of the UN Global Compact provide a common ethical and
practical framework for operationalizing corporate responsibility. Derived from
UN Declarations and Conventions, these universal principles represent the fundamental
values that business should embed in their daily strategies and operations.
The 17 Global Goals have a different but deeply related purpose for business. As the
heard of the 2030 Agenda, the Global Goals demonstrate the scale and ambition
of the boldest vision for humanity ever adopted. They represent aspirational, long-
term targets for business and other stakeholders to work towards creating the world we
want.
Together, the Ten Principles and the Global Goals equip business with both the values
and vision to help the private sector make the biggest contribution to people and planet.
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Resource Efficient Cleaner Production (RECP) 118
Indonesia in Apparel Industry
Restoration Ecosystem Riau (RER) 120
ENVIRONMENT Social Entrepreneurial Village Enterprises 122
Program Towards Developed and Self-Reliant
ENVIRONMENT 81 Villages in Batang Regency
Access to clean water and sanitation 82 Supporting Sustainable Post-Mine Community 124
programs for communities surrounding our through Clean Water Provision
operational areas Sustainable Sanitation and Hygiene for 126
Addressing The Waste Issue Through 84 Eastern Indonesia (SEHATI)
Community Waste bank Sustainable Tourism Training and Certification 128
APP’s Friendly Concession for Wildlife 86 Turning Weeds into Profit: Reducing Plastic 130
Conservation Waste Footprint on Peatland Restoration
Biopori Program for Environment Preservation 88 Unilever Plastic Responsible 132
Community Led Total Sanitation: A 90 Waste Bank Berkah 134
Sustainable Action for the Betterment of
Community Yogyakarta Clean and Save Water Project 136
Compost 92
Creating Circular Economy by Converting all 94
Waste into Alternative Energy and Materials
Environmental conservation programs 96
surrounding our operational areas
APRIL Fire Free Village Program 98 ANTI-CORRUPTION
GHG Flux Tower Monitoring 100
ANTI-CORRUPTION 139
Independent Community Waste Management 102
in Karawang Building Collective Action on Anti-corruption: 140
Kampoeng Djamoe Organic 104 Assisting Regional Advocacy Committee on
Anti-corruption (Komite Advokasi Daerah)
KAT Birang Rural Electrification 106 in North Sumatera, West Sumatera, Riau
PT PIPA - MCC Water Efficiency Show Case, 108 Islands, Banten, East Java and North Maluku
as an Answer to Jakarta Sinking Provinces
Planting of Trees 110 Empowering NPOs through Skill- based 142
Volunteering
“Mari Tanam 1000 Lubang Biopori” Program 112
Improving Public and Private Integrity Through 144
Promoting Waste Management Through 114 Transparency & Accountability Programs
Education for Students and Customers
Licensing without Fraud 146
Resource Efficient Cleaner Production (RECP) 116
Indonesia in Textile Industry
Emerging practice demonstrates that human rights The future of work offers not only unparalleled
are becoming more and more essential in corporate opportunities but also rapid transformations and
sustainability. Human rights matter to business challenges. Globalization, technological progress,
because shareholders, investors, government, and civil and demographic change are giving profound impacts
society expect companies to respect human rights on the society and labor markets. Child labor,
in their daily operations, supply chains, and business discrimination, and skills gap are some of the main
relationships. Therefore, companies around the world challenges that are persisting today as global supply
are increasingly trying to implement policies to make chains extend to distant territories.
sure that they are not complicit in human rights
abuses.
Realizing the importance of up skilling and developing
workers' capacity to realize decent work, companies
To integrate human rights responsibilities into their are starting to make strides forward. The initiatives
operations, members of IGCN have come up with taken by IGCN members which are generally focusing
various initiatives in various locations. In general, their on creating inclusive workplace, facilitating social
focus are mainly on these two aspects: (1) Improving dialogues, and up skilling the workforce are examples
access to fundamental human rights, e.g. access to of how businesses can integrate UN Global Compact's
health and education, access to civil rights, etc.; and labour principles in their practices to realize decent
(2) Improving access to income-generating activities. work for all.
Those initiatives demonstrate the commitment of IGCN
members in upholding the human rights principles that
Multi-stakeholder action is also crucial to scale the
align with the SDGs principle on leaving no-one behind.
companies’ initiatives to answer the future work
It can be seen that IGCN members' understanding and
challenges, hence businesses, government, and civil
awareness of the importance of respecting human
society must work together continuously to maximize
rights in business is increasing.
the result.
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ENVIRONMENT ANTI-CORRUPTION
Our world today is facing unprecedented Corruption erodes trust in institutions and undermines
environmental challenges that are disrupting people, economic and social development around the world.
business operations, economies, and ecosystems. For companies, corruption raises transaction costs,
With businesses relying on natural resources, undermines fair competition, escalates costs, and
sustainable ecological practices will benefit both impedes investments. Reducing corruption is crucial
society and businesses. Corporate climate actions in to end poverty and to achieve the SDGs, hence the UN
integrating sustainable environmental practices into Global Compact calls on companies to develop policies
business activities are needed to achieve sustainable and programs to work against corruption in all its
development. forms, including extortion and bribery.
Members of IGCN have undertaken initiatives to In their practice, IGCN members have taken various
promote greater environmental responsibility by initiatives to eradicate corruption from their business
creating a circular economy and water conservation, practices, for instances by implementing no-bribe
initiating community-based waste management and policy, educating youths on the impacts of corruption,
sustainable energy use, installing environmentally training local government, and developing research
friendly technologies, and many others. Some of these on private sector integrity. Despite the fact that many
programs may offer a solution to more than just local members have been implementing Good Corporate
issues as these could be replicated across industries Governance in their business practice, not many of
for similar effect. them are reported in this publication.
The collaboration between businesses and academia We are hoping that more companies will participate
will result in more innovative mitigation measures in article submission about anti-corruption practices
to reduce environmental impacts. Furthermore, in a similar publication in the future. Sharing lessons
enabling the environment created by the government, learned from business experiences to a broad
businesses, and civil societies are needed for spectrum of public and private sector stakeholders,
companies to invest confidently in the zero-carbon such as companies, communities, academics, NGOs,
economies of the future. and government, can amplify the existing efforts to
combat corruption.
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IGCN - Responsible Business for the Future | 13
Photo by: Airam Dato-on
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HUMAN RIGHTS
Principle 1:
Businesses should support and respect the protection
of internationally proclaimed human rights; and
Principle 2:
Make sure that they are not complicit in human rights
abuses.
In collaboration with:
• SMUN 1 Sukajaya
• Village office of Cileuksa village
35% 45 75
continue on children
junior high school children has been accessed
level since 2017 the "kelas jauh" school
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Challenges and Learning Opportunity for Replication
Due to limited access and facilities, children used The opportunity would be replicate to 3 spot that has
ECE (early child eduation) building as a place for been used by junior secondary school. This means that
learning activities. In the middle of 2018, the activities bring the senior secondary school access much closer
were held in SDN 02 building facilities and used ECE to sub village and reduce the non-continued children
building as laboratory. The learning process runs with and increase the awareness of children in secondary
minimal equipment. They are still using the primary education.
school building. It means that the children has to take
turn the class and using it on afternoon.
APRIL Group
2013 - Present
Riau Province
Background and Program Description cooperative to secure intellectual property rights for
The Rumah Batik Andalan cooperative was developed five of its designs.
in 2013 as part of APRIL’s Community Development
program, which establishes partnerships with local Result and Impact
communities to provide community empowerment and
APRIL has trained close to 70 women under the batik,
foster self-reliance. The project was conceptualized
of which 15 are full-time batik makers at Rumah
as a means to equip and empower local women to
Batik Andalan. The batik-makers earn a steady
independently earn extra income for their families.
monthly income of IDR 2.5 to 3 million on average.
The additional income has aided those working in the
Under APRIL’s batik program, housewives in Riau
cooperative to supplement their household incomes
learn how to make Batik, a quintessential Indonesian
and secure life’s necessities.
product, at Rumah Batik Andalan. Following their
training, the women opt to stay on as members of the
Challenges and Learning
cooperative on a permanent basis, or are free to start
their own batik business. An initial challenge of the initiative was in garnering
commitment from the women who signed up to be
trained in the craft. An important learning point was
Implementation Process
that time has to be invested in continual training and
APRIL funded the initial establishment of the Rumah promoting self-efficacy If these initial investments in
Batik Andalan cooperative, and built a workshop for people are committed to, there is great potential in
the production house. The cooperative then sought out programs to become self-sufficient as participants
women interested in taking up the craft, and provided grow confident in their abilities and can train others.
training by master batik craftsmen; 10 women
successfully completed the initial run program. APRIL Opportunity for Replication
also provided Rp 50 million (US$3,759) to help the
The success of the program has been evident in the
cooperative establish a shop-house to retail handmade
way the Rumah Batik Andalan cooperative has been
batik and paint-based batik.
able to support its operative costs and generate
income for its full-time batik makers. There are also
Over time, the cooperative has been able to return
plans to set up similar batik program in the Kuansing
the initial capital to the firm, becoming self-sufficient
and Siak regencies (also within the Riau province).
for their operational costs and turning a profit.
While cooperatives have to be nurtured guided
Subsequent training runs have equipped more in the
initially, upfront costs are relatively small, and similar
art form and brought on new full-time batik makers
initiatives can be useful to provide an alternative
to the cooperative. APRIL continues to support the
income stream for women even in areas where there is
cooperative by showcasing the products to customers
limited access to large marketplaces.
and at conventions. In 2016, APRIL also helped the
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IGCN - Responsible Business for the Future | 19
HUMAN RIGHTS
DoctorSHARE
(Yayasan Dokter Peduli)
November 2018 - December 2019
Indonesia
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hospitals. This program has been running for 10 years
and doctorSHARE consistently continue learning and
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developing more knowledge and programs.
year 2019 major
10398
Opportunity for Replication surgeries
Based on doctorSHARE’s experience, providing small
hospital vessels for adequate health services program
is a very important strategy, as they are relatively more
efficient operational costs with agile maneuverability.
medical 514
In the hope that each provincial government will
provide small hospital vessels would be a good start. services minor
doctorSHARE is very keen in helping the government surgeries
to adopt its programs to be implemented locally.
Background and Program Description Ms. Zuvita Erdaningsih, the Director of BUMDes Delima
Integrated Forestry & Farming System (IFFS) is a Village succeeded in encouraging IFFS activities in
program by APP Sinar Mas to support alternative Delima Village. She is able to build and implement
livelihood for the local community in order to reduce good governance within the BUMDes, which in
the community’s dependence on forest land. The turn enables the activities to run well and become
overarching goal is to empower village community to profitable.
actively participate in sustainable forest management
through agroforestry, non-fire use farming The BUMDes is now able to achieve several goals
practices that couple community prosperity, forest under IFFS, such as improving the economy and
sustainability, and reducing forest fire. food security of village households, mapping
village resources in the area and land use patterns,
Delima village in West Tanjung Jabung regency strengthening harmonious relations between
borders to one of APP Sinar Mas’ pulpwood suppliers, companies and rural communities and preventing
PT Wirakarya Sakti in Jambi province. It became forest disturbance, and strengthening support for
the beneficiary of the IFFS program due to its close the implementation of the APP Sinar Mas Forest
proximity to the concession area, where the activities Conservation Policy.
of the villagers potentially have impact to the forest
in the concession area. The village has a population Result and Impact
of around 1,500 people, meaning there is a number
Prior to the IFFS program, Delima village had
of potentials livelihood that can be developed in the
to generate its own village income (PAD) for
area, such as food crops, plantations, fisheries, and
development. After the implementation of IFFS, the
livestock.
village obtained its PAD through IFFS programs that
are run and managed by BUMDes. As a result, in 2018
Implementation Process
BUMDes Delima village has contributed to the Village
The IFFS program in Delima village is carried out Government by providing PAD of IDR 138 million; which
through the village-owned enterprise (BUMDes). further increased to reach IDR 145 million by the end
Through the program, the Delima community received of 2019.
counseling, training, mentoring and coaching. Activities
carried out under this program include: business of
producing organic fertilizer, catfish farming, as well
as small and medium industries (MSME) managed by
women groups.
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Challenges and Learning Opportunity for Replication
BUMDes Delima village still faces various challenges, The program initiated by IFFS through BUMDes is very
especially related to the marketing of village final strategic and can be replicated in other villages. As
products as well as limited human resources. long as there is good governance and capacity within
However, BUMDes Delima village will continue to the BUMDes, it has the potential to turn the available
innovate for various programs that have economic capital into programs that are useful and valuable for
value for communities. One big idea is making the the community. The Government of Indonesia's policy
landscape where Delima Village is located ti be an also very supportive for BUMDes as an important
EcoEdu-Tourism area, together with other target institution in village development context.
IFFS villages in the area. This is expected to increase
income to the region by attracting more travelers to
visit to learn about organic fertilizer, environmentally
friendly agriculture while enjoying the beautiful natural
environment it has to offer.
In collaboration with:
• Ministry of Social Affairs
• Warna Artha Life Foundation
• Indonesia Global Compact Network (IGCN)
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Challenges and Learning Opportunity for Replication
While dedicating to work on the program for several The program can be replicated to all provinces. YPK
years in various provinces, we are still far from is now outreaching 16 provinces. The main vision is to
accomplishing the mission. We have reached the hold Civil Rights fulfillment programs in all Indonesian
issuance of 200.000 certificates year to date, but there 34 provinces. The programs enable all spheres to
are millions still need help. In order to scale up the work together to achieve the goals and implement the
effort nationally, a Special regulation issued by Central country’s philosophy "Pancasila" practically in our love
Government is needed. Also advocacy for those who for God and others, love and unity for Indonesia, work
have problems in relation with the Civil Rights process. together to achieve national goal, and make Indonesia
Without a sustainable program, and continuous a model for the world for its Unity in Diversity.
support from local Government, donors, business,
NGOs and volunteers, the long term goal for “Social
Justice for All” cannot be achieved.
COMMUNITY-BASED TOTAL
SANITATION
Background and Program Description Pulp & Paper (APP) Sinar Mas and the Jakarta
Despite being the capital city of the 4 largest City Government together with SPEAK Indonesia
populated nations, Jakarta has the lowest rate Consortium and Citra Insan Development Foundation
for adequate sanitation facilities in the country. (YPCII), and supported by USAID IUWASH PLUS. The
With a huge population (10,177,924 people based collaboration aims to accelerate the clean sanitation
on 2017 BPS data) the government faces the program in Jakarta. SIMASKOTA was implemented
everyday challenges of maintaining the behavior in 2 suburbs in Jakarta, namely Tebet Timur (South
of its inhabitants to be healthy and clean. Jakarta) and Pademangan Barat in Pademangan
(North Jakarta).
Around 475,000 people (equivalent to 117,000
households) do not own a septic tank for their In Tebet Timur suburb, the program intervention was
toilet facilities. So much so that only 63.55% focused in the river banks areas inhabited by 3,124
of toilets owned by Jakarta’s inhabitants is in people. Most of the inhabitants owned a toilet facility
decent condition. The lack of septic tanks for in their house, but not a septic tank. Meanwhile, the
the remaining toilets causes pollution to the program in Pademangan Barat suburb was focused in
ground water and river, causing rivers in Jakarta the area inhabited by 3,127 people, with the highest
cannot function as a main water source for the rate of toilets but also without septic tanks.
community’s consumption.
The program is expected to have significant
The dense housing conditions in the city and the contribution in accelerating the achievement of the
lack of land are some of the main reasons why the universal access to sanitation, in-line with the 2019
septic tanks are not built. As a result, while most and 2030 SDGs target (particularly in Jakarta).
houses do have toilets, the feces unfortunately Meanwhile, the SIMASKOTA program is implemented
ends up in rivers or sewers. This then polutes the according to the following scheme:
surrounding water sources and air. Therefore, as a
priority, Jakarta City Government is now working
to achive 100% Open Defecation Free (ODF).
Implementation Process
There are efforts to accelerate the achievement
of 100% ODF through SIMASKOTA (Sanitation
for Jakarta’s People). The program is a multi-
stakeholder collaboration initiated by Asia
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Various activities in its implementation cover ▪ Social preparation for the community had to be
socialization, baseline-and end line-survey, capacity completed before the program was implemented
building for ODF cadres, development of communal in order to gain full support from the community
septic tanks and educational workshop. The program and the relevant stakeholders.
has special emphasis on behavioral change on ODF,
▪ The technology chosen had to pass technical
through education and socialization.
test and assessment by experts as part of the
program’s quality assurance against the result/
Result and Impact output.
Through the SIMASKOTA program, the targeted
communities have started showing behavioral change
Opportunity for Replication
related to ODF and supporting the construction of
sanitation facilities using their own means. Communal A Community-based Total Sanitation (STBM) program
waste water treatment was installed in Tebet Timur was one of the government’s priority programs to
benefitting 80 households (209 people). 12 unit toilets achieve universal access to clean water and sanitation.
and 1 unit mini IPAL bio filter benefitting 18 households There were still more locations where ODF could still
and 20 households respectively. The program helped be implemented, whether in Jakarta or in other cities
to reduce ODF practice and as a mean towards cleaner in Indonesia.
river and environment. IPAL management is also
carried out independently by the community every Multi-stakeholder commitment and collaboration is a
month. key to change the paradigm. The potential to scale up
and/or replicate the program is significant, as there
Challenges and Learning are schemes according to Presidential Decree No.
16/2018 whereby central government can facilitate
▪ Multi-stakeholder collaboration was a key in
the implementation of STBM programs initiated by the
implementing the program intensively. In this
community. These schemes have been recommended
context the collaboration is between APP Sinar
to the city governments throughout Indonesia.
Mas, SPEAK, YPCII, community, villages, health
center and city and provincial government has
been crucial.
▪ A comprehensive initial/base data regarding
geographic, demographic and geological condition
was also crucial.
In collaboration with:
• Riverbed Foundation (Jakarta)
• Iman Foundation (Blitar)
Background and Program Description 3. Health (physical ability) the prospective recipient
PT. Trans Javagas Pipeline in partnership with the to get grass or care for goats
Riverbed Foundation and the Iman Foundation provided
4. Is there any goat food/environment around the
seed money, technical assistance and training to
prospective beneficiary?
low-income residents of Kampung Anyar in East Java
to raise goats as a supplement to their income and
enhance health and well-being. These residents were Phase II: After going through Phase I, funds will be
relocated from areas affected by the eruption of Mount disbursed to make the goat pen.
Kelud in 1991. There are currently eighty households
in the village of 130 participating in the project, who Phase III: During the goat pen making process, the
are generally working as daily laborers at PT. Gambar team will survey to Dampit or Tulung Agung to study
with a wage of IDR 6,000 per day. Goat Farming.
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Challenges and Learning Opportunity for Replication
1. The 80 households are divided into three groups This aid model is highly recommended to be applied
and the distribution of assistance is rolled out per elsewhere. By looking at local wisdom and the ability
group so that they control and take care of each of the people who will be helped, and there is ongoing
other technical assistance and training until they can be
independent.
2. There is a need to provide family financial training
(father and mother) to increase awareness of the
differences between needs and desires to avoid
over-consumptive life
3. With this assistance, increase the confidence of
the beneficiaries
4. The neighboring villages also trust them, so they
cooperate with the sharing
Background and Program Description ▪ Training to identify and utilize natural resource
Since the launch of the Asia Pulp & Paper (APP) Sinar potential, especially herbal plants and processing
Mas Forest Conservation Policy (FCP) in 2013, the them into products with economic value to improve
social aspect has become one of the main pillars of the family income
company's commitment. One of these commitments is
▪ Link & match existing products from the APP Sinar
to improve the welfare of the local communities through
Mas’ assisted Women Groups with the needs of the
community empowerment program. Since 2016, APP
Martha Tilaar Group and its network
Sinar Mas has launched and implemented the Integrated
Forestry and Farming System (IFFS) program (Desa ▪ Beauty class
Makmur Peduli Api (DMPA)) which aims to provide the
▪ Scholarship program to become spa therapists
local community with alternative livelihood in order to
reduce the pressure on forest land. The program has a ▪ Edu-eco-tourism village
target to reach 500 villages in all operational areas of
APP's pulpwood suppliers by 2020. Result and Impact
The outputs generated from the implementation of this
To maximize the benefits and further develop this IFFS activity are:
program, APP is working together with the Martha
Tilaar Group (MTG) to conduct an empowerment ▪ Participants understand the plan for implementing
program aimed specifically for women around APP’s an APP’s & MTG collaboration on women's
mills operations and its pulpwood suppliers by providing empowerment program is a part of a program
knowledge, education and training as well as sustainable to improve welfare and protect the environment,
livelihood alternatives. APP and MTG believe that especially forests
women's independence will bring significant benefits to ▪ Participants received additional knowledge to identify
the development of society and environment protection. and utilize herbs and process them to become
This will also contribute to the achievement of SDGs. economic valuable products
Collaboration commitment of APP Sinar Mas and Martha ▪ Participants get the basic skills to do make up
Tilaar Group was signed during the UN Global Compact themselves in order to increase self-confidence and
Leaders Summit on September 24, 2018 at the United potentially to be developed to the next skills and
Nations Headquarters in New York. raise family income
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Achievement per 26 February 2020: Learning:
▪ Training to identify and utilize natural resource The training content and supporting materials should
potential, especially herbal plants and processing be adapted to the local condition in each village, so that
them into products with economic value: 570 participants can easily understand how to implement the
women involved knowledge by using the resources available to them in
the daily life.
▪ Beauty class: 750 women
▪ Spa therapists scholarship: 11 girls Opportunity for Replication
Opportunities for program replication are very big,
Challenges and Learning
since knowledge on how to process herbs into food and
Challenges: healthy drinks are beneficial not only for the family but
1. Weather condition impacting the accessibility of the also as a business opportunity to increase their income.
areas Maximizing the use of existing land for herbal plants will
be an alternative effort to prevent land and forest fires,
2. Support from local government and local improving community economy and maintaining food
communities post-training need to be increased to security for the local community.
further support the trainees, such as encouraging
the communities to consume herbal drinks as part
of their daily life, as well as conducting continued
training to reach more participants
Background and Program Description also provide assistance in marketing the product.
The Integrated Forestry & Farming System (IFFS) is Every month, there are around 350 packages sent to
a program by APP Sinar Mas to support alternative the company canteen, while the rest are sold in the
livelihood for the local community in order to reduce local shops and warung.
the community’s dependence on forest land. The
overarching goal is to empower village community to Although this business is still in infancy, there have
actively participate in sustainable forest management been a lot of orders coming in which often exceeds
through agroforestry, non-fire use farming their production capacity, many of which comes from
practices that couple community prosperity, forest the neighboring villages.
sustainability, and reducing forest fire.
Result and Impact
Mandala Sari village is located just outside of the
At present, the Mandala Sari women's group can at
concession of one of APP Sinar Mas’ pulpwood
least support the household income of its members.
suppliers, PT Sumber Hijau Permai, in Musi Banyuasin
Every month at least IDR 500,000 to IDR 800,000
regency in South Sumatra. It became the beneficiary
received by members. This is very important for the
of the IFFS program due to its close proximity to the
community to be able to develop their own livelihoods
concession area, where the activities of the villagers
even though they live in villages around the forest.
potentially have impact to the forest in the concession
area. The program chosen as the beneficiary of the
Challenges and Learning
IFFS is the MSME by local women group focusing on
the production of cassava and banana chips. A relatively simple product opens opportunities for
better improvement. Packaging improvement and food
Implementation Process certification (P-IRT) are needed to open a wider market
network. Over time, further innovations are needed in
Women's Business Group of Mandala Sari Village,
order to ensure the sustainability of the KUP Mandala
which deals with the making of cassava and banana
Sari business.
chips, started in mid-2019. This group empowers eight
women in the village to increase family income.
Opportunity for Replication
In the beginning, the group received assistance for Women Empowerment initiated by IFFS with this
business capital of IDR 10 million from the local simple business model is quite strategic and easy to be
government but they did not have the equipment. replicated in other villages. The capital of the activities
The IFFS Program then supported them by providing that are accompanied by an increase in women's
equipment such as press machines, stoves, chopper, capacity has the opportunity to produce useful and
flour milling, and coconut grater. In addition, the IFFS valuable to the village community.
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IGCN - Responsible Business for the Future | 33
HUMAN RIGHTS
GRIEVANCE MECHANISM
APRIL Group
2016 - Present
Indonesia
Background and Program Description that is/are relevant to the grievance. GPU will then
APRIL Group announced new measures to ensure that establish contact with the Complainant and formally
deforestation is completely eliminated from its supply extend an offer to engage in dialogue. Afterwards,
chain in Sustainable Forest Management Policy (SFMP) the grievance will be reviewed and assessed by
2.0, published in June 2015. The Policy represents Grievance Committee. This is to see the validity of
a major milestone in the company’s long-standing the grievance and the Subject of the Grievance. If
commitment to conservation. APRIL believes the next further investigation is needed, a Verification Team will
challenge is to ensure that those commitments are conduct deep investigation and information collection
implemented on the ground. to confirm the validity. The Verification Team will
include APRIL Technical experts, consultants and/
In order to enable external parties to air any or other independent third party service providers as
grievances should they arise, APRIL has developed the required.
present Grievance Resolution Procedure (GRP), which
will be managed in a timely and transparent manner, It is important that grievances are addressed in a
involving independent evaluators and investigators. timely manner, therefore timelines are provided for
This Procedure applies to the settlement of resolution the key stages in the process (see workflow). For
of grievances relating to the implementation of SFMP transparency purpose, all aspect of grievances will
2.0 within APRIL’s operation and those of its Supplies, be documented and made publicly available through
recognizing the principle of Free, Prior, Informed and APRIL’s Sustainability Dashboard.
Consent (FPIC) as a starting point.
Result and Impact
Implementation Process
Since its implementation in 2016 until 2018, 13
In resolving grievances, APRIL will prioritize grievances have been submitted. Of all 13 cases,
consultative methods centered on dialogue. APRIL 7 cases were raised by local communities and 6
appreciated that any effective grievance handling must cases were raised by NGO/CSO. The make-up of the
resolve or settle grievances in an efficient, timely and issues varied from Community Development, Job
appropriate manner through a fair and transparent Opportunity, Land Transportation, Livelihood, Water
process to achieve consensual agreement between Transportation, Boundary Demarcation, and Support
parties. Local Culture. The results show that this Procedure
is accepted as means for external parties, including
This Procedure provides multiple access points for individuals, government organizations and non-
the Complainant to raise grievances. These multiple governmental organizations to raise their concerns to
points are set up after considering barriers to access the Company. The Procedure gives assurance to the
from external stakeholders’ side. Potential grievances communities that their voice will be heard and their
will be processed by Grievance Processing Unit (GPU) concerns will be handled. For APRIL, this Procedure
who will record potential grievances and classify its will increase the likelihood of resolving minor disputes
scope by identifying the section(s) of APRIL’s Policy quickly, inexpensively and fairly.
34
Challenges and Learning Opportunity for Replication
In the beginning of its implementation, the challenge Grievance Resolution Procedure can be an effective
was to introduce the Procedure to local communities tool to identify potential issue before they escalate
and convince them this mechanism would be a more into more serious and formal disputes. This Procedure
effective way to channel their discomforts to the is one of forms of good stakeholder engagement that
company. The skepticism was their complaints would can build trust and constructive dialogue between the
be left cold in the system and no responds would company and stakeholders. This Grievance mechanism
be given. APRIL took this seriously and did yearlong is applicable not only for private companies, but also
socialization to 107 villages around its operational government institutions especially ones with projects
location in Pelalawan Regency. Riau. Today, even that require engagement with local communities. It
though the Procedure is known and used, APRIL is will help to identify and reduce the potential risks.
still doing dialogue with local communities and other
external stakeholders to collect feedback and input for
improvements.
7 6
in 2016 until 2018
13
grievances have
cases
were raised by
cases
were raised by
been submitted local communities NGO/CSO
In collaboration with:
• Ford Foundation that provided grant to design and start the program
• Private Sectors which are members of IGCN and Indonesia Chamber of
Commerce
• Ministry of Forestry
• Social Ministry
• Ministry of National Development Planning
• Non-Profit Organizations: Telapak; CSR Forums; Australia Mining,
Infrastructur and Energy Chamber Indonesia; British Council Indonesia, etc.
• Social Entrepreneurs: Uni Papua Football for Peace, Javara, Cinderella
Indonesia, etc.
36
In 2015 CECT created "CECT Sustainability mitigation and doing sustainable business, and
Competitions and Awards" with main mission to educate the public sector that CSR is not only about
educate companies about sustainability by inviting philanthropic activities. The most important learning
them to follow the requirements of the competition. is understanding the importance of applying theories
These awards have been given to many companies about CSR and sustainability into real projects by
which performed well in conducting Sustainable contextualizing them to overcome social problems and
Business Practices, until now. sustainability.
38
IGCN - Responsible Business for the Future | 39
HUMAN RIGHTS
Background and Program Description quality of the honey they’ll produced. For example, the
The Integrated Forestry & Farming System (IFFS) is need to put attention on the size of bee boxes (hives),
a program developed by APP Sinar Mas to support as well as the important to use gloves and suction
alternative livelihood for the local community in order tools during harvesting. In addition, the harvesting
to reduce the community’s dependence on forest process cannot be done during night time, and cannot
land. The overarching goal is to empower village use smoke.
community to actively participate in sustainable
forest management through agroforestry, non-fire use Result and Impact
farming practices that couple community prosperity,
Currently Togos practices Kelulut honey cultivation
forest sustainability, and reducing forest fire.
in two locations, not far from where he lives, with a
total of 80 units of Trigona bee colonies. Kelulut honey
Bahta hamlet, in Bonti district, Sanggau Regency
can only be harvested twice a year, in September-
in West Kalimantan, which borders to one of APP’s
November and January-March. Until now, Togos
pulpwood suppliers’ area, PT Finantara Intiga, used to
has marketed around 4 tons of honey with Madu
be known as a honey producer in the region. However,
Bahta brand. One of Madu Bahta's sales partners in
honey production in Bahta hamlet has gradually
Yogyakarta orders 100 liters of honey per month. Each
diminished due to the lack of knowledge of the farmers
honey packaged in 50 liters jerry cans, sells for IDR
who only rely on hereditary practice. This threatens
8.5 million. Bahta Honey is also sold retail in bottles
the sustainability of Kelulut honeybee cultivation in
measuring 150 milliliters for IDR 150 thousand.
the Dayak community which relies heavily on natural
resources for their lives.
Challenges and Learning
Implementation Process Togos has succeeded in developing sustainable
cultivation of kelulut honeybee. At the moment,
In 2018, IFFS supported Togos Naho, a 30-year-old
Togos is completing its honey with a Food Production
man, a resident of Bahta Hamlet, Bahta Village,
Certification (Home Industry Production Certificate or
Bonti District, Sanggau Regency, West Kalimantan in
P-IRT) for wider marketing. Some improvements are
developing Kelulut honeybee cultivation. Togos began
needed to get the certificate. IFFS and Togos try to
raising Kelulut honeybee (Trigona itama) since 2010 in
bring together local wisdom and modern knowledge
Bahta which is known as a honey producer.
standards to improve their livelihoods.
With support from the IFFS program, Togos tried to
Opportunity for Replication
develop sustainable and environmentally friendly
cultivation. At present, Togos is trying to introduce and The practice of Kelulut honeybee is very potential
share the detail knowledge he has now to the locals to be developed in other areas, especially in villages
on how to develop sustainable Kelulut honeybee. around the forest. Relatively easy cultivation and high
Togos needs to ensure that the local people aware and selling points of Kelulut honey are the basic capital for
understand the basic knowledge that will improve the replicating it in other areas or landscapes.
40
IGCN - Responsible Business for the Future | 41
HUMAN RIGHTS
PT Nestlé Indonesia
January 2015 - December 2017
Guliling, Mamuju, West Sulawesi Province
42
Challenges and Learning Opportunity for Replication
Habit behavior and community commitment were the Nestlé believes the integrated approach delivers
biggest challenges. Villagers who joined the clean substantial impacts to the community in enhancing life
water management group were the ones in charge of quality and contributing to a healthier future. It did not
ensuring the availability of the water, but the subscription only help in building infrastructure, but also engaging
payments were often delayed. with community to ensure the program’s sustainability.
Nestlé has learned from the program and is currently
implementing a similar program in its dairy farmers area
in East Java.
44
The program also have impacts on protecting government programs and other relevant initiatives,
environment by preventing and reducing harmful such as Village Development Forum, Village Flagship
farming practices, such as using fire for land Product Program, Kampung Iklim Program, and
preparation. PISAgro network.
APRIL Group
2014 - Present
Riau Province
Background and Program Description commodities. Farmers will then be provided with
Prior to 2014, the then-partnering farmers of APRIL agricultural assistance such as seedlings and
planted various commodities on their lands. Each fertilizers. This assistance provision is run in rotations;
commodities required different methods of planting, the farmers that received this agriculture assistance,
grooming, and harvesting, which created challenging e.g. seedlings supply, are responsible to pass on the
environment for the farmers to reach productivity point same type of assistance to the other farmer groups.
and thus not being an economically-viable farming. Such arrangement is done so that the community is
empowered to grow its commodities, allowing them
PT RAPP then created the One Village One Commodity to pass on the same kind of assistance to the others.
(OVOC) program in 2014 to provide a holistic approach This rotation process is facilitated by Community
to equipping local farmers with sustainable farming Development team of PT RAPP.
skills and agricultural assistance. The OVOC program
works with villages to choose a suitable product Result and Impact
to specialize in, then provides training on modern
To date, PT RAPP runs the OVOC program, with five
agricultural methods. This program is a form of local
farmer groups across five villages, with a total of 199
community empowerment and supports government
households, or equal to 475 people, has been involved
programs in improving people's welfare through
in the program.
agriculture.
1. Penyengat Village (Commodity: pineapple)
Implementation Process
2. Lalang Kabung Village, (Commodity: guava honey)
OVOC operates in four districts of Riau Province. Other
villages include West Kerinci, which produces crystal 3. Teluk Paman Timur Village, (Commodity: orange)
guava, and Lalang Kabung, which specializes in honey 4. Simalinyang Village, (Commodity: guava crystal)
water apples.
5. Rawa Mekar Jaya village, (Commodity: chili)
The commodities for OVOC program of RAPP are
selected by both the community and RAPP with the
following considerations: land feasibility, production
potential and market potentials. Farmers will be
equipped with basic farming trainings, followed
with advance farming trainings on the selected
46
Challenges and Learning Opportunity for Replication
▪ Commodity selection is the key success of the OVOV program has been replicated by other villages
OVOC program, where the selected commodity with similar land conditions. For instances, pineapple
must suit the land condition, have high production as a suitable tress for peatland area, has been
potential and good market potentials replicated on Pulau Padang area, which is peatland.
Pineapple as land cover also helps preventing fire on
▪ Sustainable assistance from Community
peatland.
Development team is essential to grow the
skills and capabilities of the partnering farmers,
particularly on farming techniques, marketing and
management.
In collaboration with
• Disability Rights Fund (DRF),
• Local government of West Java (especially Bekasi and Cirebon),
• Local government of Special Capital Region of Jakarta,
• Local government of Karo Regency (North Sumatera, BNPB
Indonesia, North Sumatera and Tanah Karo)
Background and Program Description and the freedom of speech and deliver opinion with
Jabotabek Area is still included in the program because information, communication and knowledge towards
the groups of people affected there are significant yet peaceful and justice world, city and region is still long!
the presence of stigma and discrimination against them
has not reduced. Hence, the efforts will need to be Implementation Process
continuously consistent and persistent. The foundation
The problems that we can find after the training program
of the organization of people affected by Leprosy and
is the working problem or livelihood as well as issue
PWDs is based on Article 21 of Convention of Rights
of relevant accessibility issues with the existence of
for People with Disability (CRPD) that says, “Freedom
disabilities in Sumatera and Java.
of expression and opinion and access to information”
which is connected to peace and justice as it deals with
There was a lack of permanent staff that we can pay.
open access in building organizations and providing
GPDLI works wholeheartedly even though the payment
comprehensive advocacy by issuing Regional Regulation
was very little. After the Disability Law passed in
(Perda). It is evident that justice for the PWDs has yet
early 2016, there have been significant changes in the
been present in Indonesia, making this matter more
way of services providing to people with disabilities,
critical especially emphasized with the issuance of the
including the Leprosy patients. GDPLI tries to establish
Disability Act No. 8 of 2016. Only few provinces have had
is the awareness of the importance of the equality
proper understanding regarding this matter and this will
before the law, including those with disabilities. ASEAN
affect other fields including elderly care management
countries such as Singapore, Malaysia and Thailand
which increases as the people’s welfare increases.
are "champions" in this kind of awareness raising in
their respective countries (Vishnu, 2017). South Korea,
The local government of DKI Jakarta which is among
Japan, and India—although its infrastructure is still far
those with high disability awareness has taken bold steps
behind compared to Indonesia—have been impressively
to support disability-related matters, along with the
advanced in building inclusive societies that include those
local governments of Solo, Bali, Makassar, and several
with disabilities and leprosy.
others. People affected by Leprosy often experience
marginalization and the percentage of disability caused
Some sectors like health, education, and sustainable
by Leprosy is almost ten percent covering low-income
employment have growingly become more paramount to
regions such as East Nusa Tenggara, Papua, Makassar,
ASEAN countries. The actions taken by the governments
East Java, West Java, and Central Java. Compared to
are excellent and reach the work and services to
other ASEAN countries, Indonesia is not far behind in
disability. However, when it comes to accessibility for
ratifying the CRPD into Disability Law No. 8 of 2016
the disabled like the urban and suburban roads and
although despite the issuance, there are still many
models of transportation, it looks like the results are not
rejections coming because it has yet provide proper
maximal. For instance is Tjipto Mangunkusumo General
empowerment and rights equalization. The journey to
Hospital in Central Jakarta in which many ineffective
realize an equality that covers all aspects not only health
road signs for blind people are placed according to some
and welfare but also sustainable inclusive education
disability activists. Instead of being a help, it can lead to a
48
problem for blind people (previously disabled or blind) to Activity 6: Hold a series of meetings between the
be guided to walk in a dangerous place that might lead to SHG and local government to facilitate dialogue about
accidents because there is no effective road signs on the the findings to then increase awareness and advance
sidewalk. inclusion and acceptance. (PART 2)-To increase the
inclusion of persons with leprosy in the Sinabung region
The incident occurred in the field after the drawing was in relief programs and their participation in the lives of
approved, but the final results changed from the plan. So their communities (PART2) AFTER RESEARCH/baseline
when referring to Law No. 8 year 2016 and based on the data.
CRPD (Convention of Rights for People with Disability)
it is not appropriate and violates the law. The complete Challenges and Learning
CRPD was ratified at the United Nations in 2011 and is GPDLI has conducted training on the CRPD and Act
the forerunner of the Disability Act that we already have. No. 8 year 2016 to 30 people affected by Leprosy from
So justice and social change that have an impact have Palembang-South Sumatera, Jabotabek and Pantura-
not been seen clearly. Some literature states about the East Java, 22 people were given leadership training and
importance of education in building an inclusive society. 20 people participated in community organizing training
dan public speaking for SHG members. It is expected
Result and Impact that they will have the courage to speak up in front of the
Activity 1: Provide training on CRPD, PWDs Act No. 8 government and all CRPD shareholders.
year 2016 and advocacy skill to 30 people representing
the Leprosy community from Palembang-South The results are there like the previous year in other
Sumatera, Jabotabek and Pantura-East Java. locations. The most important result is the change of
behavior of those who have been trained. They are able to
Activity 2: Provide leadership training to 22 persons provide the same training to their colleagues, the number
affected by Leprosy from each community to increase of trainee is event bigger than the number of those
their ability to advocate for their rights. directly trained by the GPDLI. GPDLI also has created a
Whatsapp Group to monitor the community activities and
Activity 3: Establish Self Help Groups (SHG) and connect each other.
provides training on community organizing and public
speaking for the SHG members, targeting 20 members in Opportunity for Replication
each of the aforementioned areas. They are now empowered and independent enough to
develop and are expected to be able to give inputs to
Activity 4: Advise the authorities of those three cities to their respective regional regulations. GPDLI believes that
recognize organizations of people affected by Leprosy as people affected by Leprosy must be given continuous
part of the larger disability movement. support as they mental may have been destroyed by the
stigma they have been living with, which can be from
Activity 5: Conduct a survey on the situation of people anywhere, including themselves. Psychosocial expert
affected by Leprosy after the Sinabung eruption in North is important but it is not easy to have one. Hence, the
Sumatera, document the basic aid and services they Whatsapp group and contacts from fellow Leprosy
have received, and disseminate the findings as a material affected is one simple but practical solution that we keep
to learn. To increase the involvement of people with on facilitating.
leprosy near Sinabung in the relief programs and their
communities. (PART2) AFTER RESEARCH/baseline data
Background and Program Description and small and micro enterprises such as cookies and
The Sustainable Development Goals 1 and 8 are snacks, weaving, batik and so on. After the training,
adopted in the CSR program in one of our mills those who would like to apply for funding can submit
called PT Indah Kiat Pulp & Paper Karawang mill a business proposal, followed by a short presentation
(IKP) in Indonesia. All IKP CSR programs integrate and interview with IKP’s CSR team. If the applicants
the surrounding communities with the key objective are able to pass the process, they are eligible for soft
of developing their economic independence. The loans of up to IDR 10 million.
recommendation from the Socials Impact Studies
(SIS) carried out for IKP, form the basis of these Evaluation of the program is done periodically from
CSR programs. These recommendations include the beginning of the program up until the participants
community economic empowerment such as farming can fully return the soft loans to the cooperative. The
and agriculture as well as micro, small and medium loan agreement between the cooperative and the
enterprise (MSMEs). participant covers the rights and responsibilities, and
acknowledged by the local village authorities (head of
One of the major challenges in empowering the sub-district or village).
community is the lack of financial capital for the
community to start and/or expand their micro and Result and Impact
small business at the beginning. To address the lack
been disbursed to more than 100 recipients for
of kick-start funding, IKP has provided soft loans
economic development activities. Moreover, around
to the community through the Abdul Wahid Micro
80% of the recipients have been able to increase of
Financial Institution. The institution was established
income.
and managed by IKP based on the social mapping
also originally undertaken by IKP. The main aim of
One success story is a micro business managed by
this institution is to become an alternative source
Mrs. Tatik, focusing on the production of potato chips.
of funding for the local community, enabling them
After receiving soft loans from the cooperative, her
to start or expand their business. Overtime, the
income increases from IDR 2 million to IDR 6 million
institution has now transformed into a cooperative and
per month. This was because of her hard work in
is managed by community, with the assistance of IKP
marketing her products as well as continuous support
mill.
from the IKP mill.
Implementation Process
Challenges and Learning
Before they can access the funding, the community
At the beginning, IKP’s program was viewed as a
members have to undertake a training session on
charity initiative rather than a soft loan scheme.
how to start and manage business. This includes,
Continuous socialization and education needed to be
amongst other areas, farming, animal husbandry,
done to ensure that the community understood that
50
the fund they received needed to be returned to the Opportunity for Replication
institution/cooperative. Strong administration was The program has a great potential for replication, as
also needed during the loan process, particularly to the concept follows the general concept for soft loans
ensure that the collaterals used to secure the loan and micro financing. However, to ensure success there
were sufficient to ensure the participant commitment needs to be a particular focus in the challenges and
to return the loan. learning as described above which includes training
in the perception of the program as well as tight
administration in its implementation.
APRIL Group
2013 – Present
Riau Province, Indonesia
837 14891
infrastructure, poor library or no library at all, Poor
teaching and textbook-based learning process, poor
environmental awareness program.
Through the School Improvement Program, we aim
to improve the quality of education of schools in TEACHERS STUDENTS
area where APRIL operates through the following
intervention:
60 20
are trained so they can implement high-quality,
effective, yet enjoyable teaching and learning
process for students in and out of classrooms.
▪ Building or Renovating Library, to promote
the use of library as a comfortable place ELEMENTARY SCHOOL
where students can obtain various educational SCHOOLS SUPERVISORS
information and improve their interest in reading.
▪ School Renovation program, to foster safe, clean,
and healthy learning environment in schools.
Implementation Process
School Improvement Program works in partnership
with multiple stakeholders, such as the Education
46 73
Agency and Environment Agency at District level, SCHOOL
Institute for Educational Quality Assurance (LPMP) FACILITATORS
and private foundations including our affiliated PRINCIPALS
Tanoto Foundation. Beneficiaries to the program
include:
52
Components of the program includes: learning method. Students are introduced to the
importance of keeping a clean and healthy school
▪ Selection of facilitators with District Education environment, as per Adiwiyata standard. Reading
Agency (Dinas Pendidikan Kabupaten) corners available in classrooms. Enhance transparency
and accountability of the usage of School Operational
▪ Training of facilitators on teaching mechanism
Fund (BOS) by including teachers and School
(PBM) and school-based management (MBS)
committee to participate in planning.
▪ Rolling out of PMB, MBS, and community
involvement Challenges and Learning
▪ Baseline data collection for: Early Grade Reading ▪ School principals in public schools are subject to
Assessment, Early Grade Math Assessment, periodic rotations. This hinders the continuous
Teacher’s teaching skill, School Principal’s implementation of our program, as buy-ins has
management skill, Adiwiyata award to be obtained from new principals, and principal
training program repeated.
▪ Training in 60 partner schools by Facilitators and
APRIL team ▪ For library renovation / building, the challenge
is to build community participation to increase
▪ Training of Accreditation and Adiwiyata book collections through donations or book drive
▪ Training of Healthy and Clean Lifestyle (PHBS) initiatives.
▪ Stakeholder Meeting with District Education ▪ For school renovation, challenge includes school
Agency budget limitations that lead to poor maintenance
of equipment and facilities
▪ Meeting with all facilitators
▪ School Planning Meeting (with School Principal
and teachers regarding school program together Opportunity for Replication
with APRIL’s Regional Project Officers) Our School Improvement Program majority focuses
on government-owned schools. By working with
▪ Hardware support–Renovation, Provision of government owned-schools, we can tap into existing
teaching equipment, and clean toilets. Teachers and School Principal’s network such as
Kelompok Kerja Guru (KKG) and Kelompok Kerja
Result and Impact Kepala Sekolah (KKKS) that works in geographical
cluster. This allows sharing of experience and
Within 6 months, partner schools implemented
exchange of ideas among the teachers and school
mandatory 15-minute reading requirement before
principals on how to implement the quality
class starts. Teachers also implemented active
improvement in their respective schools.
In collaboration with:
KOMPAK (2016-2017)
54
Result and Impact among students needs also to be factored in as the
The various programs or activities done within the SCS aspect of successful SCS. It is more likely difficult to gain
are always based on the needs of the rural community, trust and buy-in from the community among students
this allows real 7 positive impact of the initiatives to the group with low level of communication skills.
rural community. Another main challenge is that any programs/works
Based on our experience, the positive impacts falls needed by the community that are more physical works
under all various goals of sustainable development goals projects may not be always successfully done by the
(SDGs). students, simply because the students do not have the
required knowledge, for example building a bridge. This
However, it is important to note that the presence of is an important point of learning for the SCS. It is hoped
the students doing SCS in the rural community brought that from now on (since 2018) the SCS will be equipped
exposure of the rural people to new knowledge brought with more knowledge as other study programs will also
about by the students. This exposure opens the mind conduct the SCS.
of the rural community. Later on the facilitation by the
students brought positive impact to the rural community Opportunity for Replication
in the aspect of awareness, participation and ownership
SCS is a community-centered approach initiative. Even
of the programs/works being carried out.
though most other state universities in Indonesia has
been doing their own version of SCS, not many private
It is also important to note that each programs/works
universities done any SCS (https://forlap.ristekdikti.go.id/
impact the life of the rural people in better health, better
perguruantinggi/homegraphpt). The number of private
sanitation facilitation, better infrastructure that allows
higher education in Indonesia in 2019 is 4230. This shows
easier mobility among rural people. Further, in the
great potential of conduction similar SCS.
aspect of public administration, the SCS brought positive
In 2017, as part of our cascading activities funded by
changes in the way the village governance is conducted.
KOMPAK we have done a Training of Trainer on doing
The capacity of the village governance is increased
SCS that is focused on village date.
particularly in setting up the village development
planning process that is more inclusive, innovative
Considering that the SCS emphasize the design and
and more democratic as well as driven by evidence/
implementation of the rural development program that
data provided by the students through one of the SCS
is based on the village needs and potential, those 4230
activities.
private higher education can greatly contribute to the
development of 75.436 village in Indonesia (statistics
Challenges and Learning
Indonesia, 2018).
The main challenge is also the greatest strength of
the SCS that is the students. As SCS is a project based Our experience working with international funding is
learning for the students, it is very likely that the evidence that replication is highly desired. Further,
programs and initiatives done by the students groups do collaboration with private sectors will boost the impact
not live up to the expectation of the community. of SCS.
Background and Program Description The data above raises the question on how can we
Early Childhood Education is for 0-6 year old, who are prepare a better generation if most of the teachers
called generation α (alpha). This generation was born are still unqualified. Even more worrying, mistakes
from 2010 until now, and will enter their 20s in 2035. in the process of golden age education will not only
As such, it makes the education of this generation result in failure to encourage children to reach their
really crucial to achieve a brighter generation who optimal potential, but also risk producing generations
could build a brighter future. The type of alpha with bad character. Seeing that condition of the ECEs
generation learning is described as very different in Indonesia especially in Kalimantan, Adaro initiated
from previous generations. With this change in type “The Fostering of ECE Program” in Adaro’s operational
of learning, alpha generation also need to learn area; South, East and Central Kalimantan, since 2011.
management that is friendly to their characteristics. This program also supports Sustainable Development
Goals number 4, ensuring inclusive and equitable
According to the data from Ministry of Education and quality education and promoting lifelong learning
social culture in 2017, the number of ECEs that have opportunities for all.
been established and operate in Indonesia is 193,386
ECEs, with more than 12 million students. However, Implementation Process
only 52.29% of the teachers are declared qualified.
Indonesia Heritage Foundation (IHF), as our partner in
This condition also happens at the ECEs in the 3
this fostering program, has developed an educational
provinces of Adaro Group's operational area, shown in
concept called Character-Based Holistic Education
the data below:
(CBHE), an educational concept that aims to form
a holistic character, and forms a life-long learner
human being that are really suitable for gen alpha. In
Students Teachers % Qualified its implementation, CBHE tries to develop children’s
Province Teachers characteristic through 9 pillars of characters.
East
56
Adaro facilitated the application of the Character- ▪ Adaro believe that support and synergy with
Based Holistic Education (CBHE) concept in this stakeholders can strategically support the
fostering of ECE program. The implementation of success of the program. The stakeholders are the
this program was starting in 2011. However, with the governments, ECE organization and local teachers.
objective of preparing post-mining communities that With this synergy and support, Adaro’s fostered
are self-reliant and sustainable in an environment ECE can continue to be a part of development and
through ECE Development program, Adaro expanded contribute to positive changes in early childhood
this program more massively in 2018 by fostering education.
more ECEs in Kalimantan.
Result and Impact
During the implementation of the fostering program,
Until 2017 Adaro has successfully fostered a total of
5 components are covered. Those 5 components
21 ECEs, 244 ECE teachers and reached 2038 ECE
are what distinguish this program from other ECE
students in South and Central Kalimantan. We also
programs.
held a “Training of 1000 ECE Teachers” in Tabalong
that involved 1000 ECEs teachers from South and
▪ Teacher’s Capacity Building
Central Kalimantan
▪ Adaro provide an intensive training for 10 days
to ECE teachers in Kalimantan about the CBHE Challenges and Learning
concept. Through this process in the fostering The collaboration with local company, PT Wirakarya
of ECE program, we expect a good ability of ECE Sakti, enables all fertilizer products of Mekar Jaya
teachers in implementing the CBHE curriculum at Farmers Group can be absorbed in local market. It is
schools in a structured, systematic and consistent important to search for another market to anticipate
manner. the product saturation as well as for the possible
▪ Effective and Efficient Education Process scaling-up of this product in the future.
▪ We expect the implementation of CHBE in In 2018, this program has started to be more
teaching and learning process to go well, as well fascinating by successfully fostered 63 ECEs, 126
as the facilities, infrastructure and good school ECE’s teachers and 3416 ECE’s students. In addition,
management. That is why Adaro supports the We also find the other fascinating qualitative impacts
Curriculum, as well as the Module and educational in the society, such as:
game tools that have been prepared by the IHF
as a component of the implementation of CHBE. 1. Almost all of the ECE’s teacher that we trained
In addition, to make this program sustainable, changed their teaching methods to be more CBHE
we also establish an ‘ECE Prominent Champions’ which is suitable for the children.
who has a role in mentoring and monitoring
the implementation of CBHE, assist the ECE 2. Significant change in children behavior that enter
communities meeting and facilitating the ECE. Adaro’s fostered ECE that be more independent
and good character.
▪ Good Networking and Collaborating between
Adaro's ECE 3. Significant change in parent’s perspective in
preparing their children character by enter the
▪ Adaro does not stop at training the teachers and ECE.
supporting the facilities. We want to make more
sustainable impact from this fostering program We believe that by the next 6 years we will keep
that makes our program different from other’s achieving our target and will find another fascinating
fostering ECE program. We create an “ECE impact from the society. By this fostering of ECE
Communities” which becomes the platform for program, Adaro successfully realize one of its purpose,
Adaro’s fostered ECEs to interact, coordinate, “create sustainable shared value with the communities
and help each other. This ECE communities has and deliver positive impact for business growth and
a monthly meeting, that facilitates them to share prosperity in Indonesia” in education aspect. By this
knowledge, develop potential skills and discuss purpose, Adaro created a good branding and maintain
some problem that faced by ECE. Besides a relationship with the communities and society in
monthly meeting, this communities also can hold Adaro’s operated area, that make Adaro operates its
another activities together such as teacher’s and business better.
children’s day celebration.
▪ Synergy and support from the stakeholders and
governments
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IGCN - Responsible Business for the Future | 59
Photo by: Darren Wanliss
60
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Principle 3:
Businesses should uphold the freedom of association and
the effective recognition of the right to collective bargaining;
Principle 4:
The elimination of all forms of forced and compulsory labour;
Principle 5:
The effective abolition of child labour; and
Principle 6:
The elimination of discrimination in respect of employment
and occupation.
SAP Indonesia
2017 – present
10 ASEAN Member States
Background and Program Description to impart SAP Analytics Cloud (SAC) skills to students
To unlock the youth’s potential and create positive and lecturers who then help to transfer those skills
social impact in Southeast Asia, SAP and the to our beneficiaries in larger scale. After enabling the
Association of Southeast Asian Nations (ASEAN) youths with analytics skills, a regional competition
Foundation announced a partnership in 2017 to run was conducted to motivate participants to apply the
a flagship program, ASEAN Data Science Explorers knowledge gained with real data to solve one of the
(ASEAN DSE). Since inception, this initiative has UN SDGs in ASEAN contexts. Students register for
enabled more than 9,000 young people across 230 ASEAN DSE in teams of 2, to receive a SAC license and
institutes of higher learning in ASEAN countries begin using the software. Teams analyze data sets,
and enabled close to 1,000 educators, increasing and create data visualizations to develop insightful
digital literacy and cultivating a greater sense of storyboards, featuring their chosen ASEAN social
responsibility and ownership of the region’s future. issue, data-driven insights, charts and proposed
solutions.
By using the SAP Analytics Cloud software, the
competition calls for data-driven proposals, targeting SAP and the ASEAN Foundation grade storyboard
tertiary students across the 10 ASEAN Member States submissions using a rubric, and shortlist 10 teams
(AMS), to develop solutions towards ASEAN growth per country by averaging scores. The 10 teams per
and development. The objectives of ASEAN DSE are country present their work in the National Finals held
aligned with the ASEAN Socio-Cultural Community, in a partner IHL. The champions from each country
ASEAN Economic Community, ASEAN ICT Master then proceed to the Regional Finals held at the ASEAN
plan 2020, ASEAN Work Plan on Youth and Education Chairing State for the year, to compete with their peers
2016-2020, and 6 of the United Nations Sustainable from the 10 ASEAN Member states. Finalists receive
Development Goals. prize money to support their endeavors.
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ASEAN awareness by promoting support and Challenges and Learning
participation of the ASEAN Community among The challenge in reaching out to youths in rural areas
ASEAN youths in tier 2 cities and to having the enablement sessions
conducted in local languages. The solution being
▪ Acknowledged by the Heads of State/ Government
considered is to create an online SAC course to make
of ASEAN Member States at the 35th ASEAN
learning more accessible in remote areas where SAP
Summit 2019 for preparing ASEAN youth to be
may not be able to visit and conduct enablement
future-ready by addressing their digital skills
sessions. Automatic translations and subtitles could
development
be available on the videos.
▪ Honored with the ASEAN Business Awards 2018
“Friends of ASEAN” accolade its social and Opportunity for Replication
economic contributions to the region
The model can be replicated with the right partnership
▪ Endorsed by the ASEAN Senior Officials Meeting with similar investments made.
on Youth (SOMY) and Education (SOMED)
Unilever Indonesia
2004 - present
Central Java, DI Yogyakarta and East Java Provinces
Background and Program Description assistance to farmers. Besides, there is also Farmer
Unilever Indonesia partakes in achieving global targets Schools that encourage farmers to identify and solve
to improve the living standard of more than 500,000 problems appropriately.
small-scale farmers and small-scale distributors
in its supply chain. Black soybean is an important In developing cooperatives and partners, Unilever
ingredient for the sweet soy sauce product “Kecap Indonesia introduces Cooperative Development
Bango”, so Unilever Indonesia develops various Program with MICRA with three main aspects, namely
programs to increase the productivity and quality of its financial management, social entrepreneurship and
agriculture and also improve the farmers' livelihoods. organizational development in which mentoring
A holistic program and multi-stakeholder partnership program is provided. Furthermore, the company helps
are used to achieve those goals. The field assistant farmers to produce black soybeans sustainably using
team and experts consistently assist farmers to apply Unilever Sustainable Agriculture Code (USAC). A group
sustainable agriculture principles. Unilever Indonesia of field assistants is commissioned to monitor and
also organizes field schools for farmer groups and assist farmers to comply with it. A trial was conducted
competent development programs for cooperative in Ngawi, East Java in 2013 and then followed by other
partners. regions. After scaling up all planting area, the products
from local farmers eventually became USAC certified
Since smallholders play an important role, Unilever in 2018. Unilever Indonesia also develops Internal
Indonesia builds partnerships for them under the Control System (ICS) at the head office and branch
Enhancing Livelihood pillar. Governments, academics offices.
and local NGOs are the main partners in ensuring
the welfare of the Unilever Sustainable Living Plan Result and Impact
in supplying 100% of agricultural raw materials from
According to the 2015 data:
sources by 2020.
▪ 10,500 farmers involve since 2004;
Implementation Process
▪ 1,000-5000 Ha planting area;
Unilever Indonesia identifies potential areas to produce
black soybeans by developing value chain. There are ▪ 20+ locations in Central Java, Yogyakarta, and
three commitments to farmers and suppliers, namely East Java;
price guarantee, market to access and financial ▪ Productivity increased 51%;
support. The company collaborates with cooperatives
that supply, run post-harvest process and develop ▪ Average income increase 63%; and
farmers network and helps strengthening farmers’ ▪ 100% USAC Certified.
abilities in cultivation and agricultural business.
University of Gadjah Mada as one of the key partners
is focusing on Mallika seed breeding and providing
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Challenges and Learning Opportunity for Replication
▪ Consistency in educating the farmers about ▪ There is a possibility for other industries that
sustainable cultivation principles is required. require agricultural supplies from the locals to
adopt the model.
▪ Intensive assistance to cooperatives and suppliers
in managing business can foster engagement with ▪ Farmers grow soybeans as a part of rice crop
farmers while also becomes a trusted partner for rotation. Off-takers and industries can assist the
the industry. farmers during paddy season.
▪ Data collection method, data analysis and impact ▪ Partnering with cooperatives and soybean supplier
measurements as basis for decision making and to expand access to market for other commodities
program development should be improved. and distribution of fertilizers or such.
In collaboration with:
Department of Industry and Trade Government District of Pekalongan
Background and Program Description to attend the workshop. The selection was based on
FORTUNA is a company that offers Integrated the batik business conducted by the participants and
Business Communication Consultant services the participants who had been active on social media
consisting of Integrated Digital and Communication would have more points than the other participants.
Advertising services, Public Relations, Brand and Those who passed the selection would get the
Event Activation, Media Planning and Investment, opportunity to attend the workshop.
Brand Consulting to Marketing Research. As a form of
Fortuna's involvement in community welfare, Fortuna Information about "Batik Tiada Batas" activity
invited people in Pekalongan Regency to take part in was shared by Fortuna to participants through
an activity called "Batik Tiada Batas". Fortuna chose the Telegram group, where the group functions to
batik as the main topic of this activity because batik disseminate information on workshop requirements,
is Indonesia's cultural heritage since 2014 which batik discussions and the use of social media. During
was recorded in UNESCO. Whereas, Pekalongan was the workshop in September 2019, 20 selected
chosen because this regency has the characteristics of participants were given the task by Fortuna team
batik that is well known in the world. regarding marketing strategies in social media, such
as trying endorsement and product branding in terms
"Batik Tiada Batas" event was launched by Fortuna of design, logo, packaging and product quality. The
because Fortuna saw the human and cultural assignment was given to participants for one month
resources in Pekalongan Regency could be expanded which would then be assessed by Fortuna team.
even further by using the digital world, such as social
media and eCommerce if maximized with knowledge From these materials workshop participants are
of how to use these facilities properly and correctly. As expected to be able to apply it directly to the sale
an expert in the digital field, Fortuna has been directly of their batik business. That way they can increase
involved in educating people in Pekalongan Regency income from the business.
on how to preserve, promote and market Pekalongan
batik through the digital world. Result and Impact
As a result of "Batik Tiada Batas" activity, the
Implementation Process participants/people in Kajen, Pekalongan Regency are
"Batik Tiada Batas" was held with a visit to Pekalongan increasingly educated about the digital world which is
Regency in the form of a CSR launching on 18 August currently developing rapidly and is increasingly able to
2019 and a Workshop on 29 September 2019. At the maximize social media for more targeted and creative
launch that was held in August 2019, participants selling activities. Also, although this activity has been
were shown the rapid development of today's digital completed, participants are expected to be able to
world. There were 44 participants who attended the apply knowledge, marketing strategies, creativity, and
launch event from various business fields, and then the importance of using digital media in the 4.0 era in
they were selected into 20 people who were entitled marketing unlimited products.
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Challenges and Learning Opportunity for Replication
The challenges experienced by Fortuna in "Batik Tiada Application of activities for the welfare of people
Batas" activity that was held in Pekalongan Regency can be done more optimally if applied to the right
were the capabilities and facilities owned by people target, such as people who really have a passion in a
in Kajen have not been maximized. It can be seen that particular field or those who follow/are incorporated
they cannot and is not accustomed to use software with community. Choosing the right place of activity
design. It turns out that they only had a mobile phone/ will make the dissemination of insights on the themes
smartphone for product marketing, which has an given become more directed.
impact on the limited ability of design that has not
been qualified and more creative.
GREEN SKILL
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Challenges and Learning Opportunity for Replication
The program was still lacking of actual effort to Scaling up in order to achieve its long-term outcome
support youth to start a profitable agriculture/ of increasing the capacities of young women in green
horticultural business to secure decent income. skills for economic empowerment. This can be done
Moreover, although the project provides young by facilitating profitable micro- entrepreneurship
women with gender transformative training, it is still development that will lead to potential green job
unclear how it had specifically addressed underlying for youth through agricultural business incubating
challenges often found by women in Eastern Indonesia program for youth groups, particularly young women
when it comes to income generation activities. and lucrative-scale production.
Paramadina University
March 2017 - October 2017
In collaboration with:
• Global Freedom Network (GFN)
• Paramadina Institute of Ethics and Civilization (PIEC)
Background and Program Description areas that are vulnerable to such mistreatments The
According to the Global Slavery Index 2016 there training focused on the aforementioned regions in
are over 736,100 Indonesian enslaved either in which human trafficking and abuses against migrant
Indonesia or overseas. As a common country of origin, workers were prevalent.
Indonesian migrant workers often encounter unfair
labor practices such as forced labour, exploitation and It was undertaken by the representatives of
abuses in foreign countries. Advices and contributions Paramadina University, IOM, local leaders and
from International Organization for Migration (IOM), experts that included religious leaders, police,
Migrant Care and Indonesian religious organizations local government officials, legal and psychological
are important in identifying vulnerable communities counselors as well as work force agencies. The main
which are prone to mistreatments like trafficking and objective was to raise awareness on this issue and
slavery. provide information regarding what skills are needed
to prevent modern slavery, human trafficking and
The signing of the Religious Leaders Declaration forced labour.
Against Modern Slavery in a roundtable with GFN
and PIEC held on 1 December 2016 brought together Result and Impact
participants from various sectors that have interest The project exhibited a significant influence of the
in combating human trafficking and modern slavery religious leaders, organizations and their networks
in Indonesia. Representatives from Indonesian and in the area. The results can be seen from the
Australian Government, civil society, faith-based increasing awareness of the local religious leaders
organizations and IOM contributed in the event. and organizations about the danger of the issue,
Participants agreed that there was a potential to dissemination of critical information about safe
develop networks across faiths and recognized the migration and identification of the need for effective
need to utilize existing networks to empower religious faith networks to prevent the misfortune.
leaders.
Challenges and Learning
Implementation Process
▪ Encourage the development of a faith-based task
The project was completed in October 2017 by a force in which religious leaders across faiths work
team of experts from Paramadina University in close together to implement the program.
consultation with IOM and Migrant Care. The project
was delivered in three regions, namely Cirebon (West ▪ Encourage religious and civil society organizations
Java), Lombok (West Nusa Tenggara) and Kupang to engage in the program to work together in
(East Nusa Tenggara) in the period of October to supporting the emerging faith-based network
December 2017. The IOM has undertaken extensive which aims to address human trafficking, forced
research and analysis in mapping and preventing labour and modern slavery in their area.
human trafficking in Indonesia as well as identifying
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Opportunity for Replication The future programs are best to seek information
There is an ongoing need to educate vulnerable about safe labour migration for migrant workers and
communities about slavery and human trafficking disseminate it to national and local religious leaders
through the implementation of special-designated and ensure continuity.
programs. Hence, developing a faith-based task force
supported by religious or local leaders is encouraged.
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IGCN - Responsible Business for the Future | 73
LABOUR
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IGCN - Responsible Business for the Future | 75
LABOUR
In collaboration with:
• USAID, Pusat Transformasi Kebijakan Publik (Transformasi)
• Ministry of Manpower
• National Development Planning Bureau (BAPPENAS)
• Central Java Provincial Government
Background and Program Description a. Strategically reach out 5,000+ poor and vulnerable
Supported by USAID, Rajawali Foundation together youth to include women and youth with disabilities
with Transformasi and Central Java Provincial at grass root level – in coordination with youth
Government initiated a project called SINERGI organizations (e.g. Karang Taruna, GP Ansor,
(Strengthening Coordination for Inclusive Workforce Fatayat NU), communities (e.g. Komunitas Sahabat
Development in Indonesia) in 2017. SINERGI involves Difabel Semarang and Forum Komunikasi Difabel
key stakeholders of Government-Private Sectors-Youth Boyolali) and local government;
in coordination to mainstream poor and vulnerable
b. Create Buddy system and technical assistance
youth to include women and youth with disabilities
during apprenticeship program – motivating youth
into labour market in Central Java. SINERGI through
through the transition (school-to-work transition);
3 (three) pillars coordination of Local Government
– Private Sectors – Youth came up with innovative c. Provide conducive working environment – HR /
solution which was translated into joint action to HC Policy that enables company to provide such
mainstream youth (18-34 years old) to include women workplace that supports gender equality, social
and youth with disabilities into labour market. inclusion and environment that improves employee
capacity to grow within the company;
Central Java province is the second lowest provincial d. Share information on training, apprenticeship and
minimum wages rate in Indonesia after DI Yogyakarta employment that are widely accessible to people
province. This creates Central Java as a magnet for – needs collaborative effort from media, local
labour intensive industries to invest in Central Java. government and youth organization;
On the other hand, there is still huge labour demand-
and-supply gap. SINERGI Project aims to come up with e. Have public policy that enables coordination which
a proven model to empower poor and vulnerable youth is cross-sectoral among government, private
to meet demand from industries and/or to become sector and youth;
entrepreneur. f. Bridge coordination between Provincial level
and National level (Bappenas and Ministry of
Implementation Process Manpower) on the theme of “Inclusive Workforce
Rajawali Foundation and Transformasi together with Development”.
Bappeda Pemprov Jateng and other key stakeholders
established POKSI (Kelompok Aksi) or action oriented
working group of 25 (twenty five) stakeholders as
member to sit together to come up with concrete co-
designed innovative solution to:
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Result and Impact b. 3 Pillars coordination will become 4 pillars
a. Youth organizations , especially those who led coordination with training provider as one of
local consortia are now becomes champions in the core stakeholders in creating co-designed
their areas to motivate and navigate youth to innovative solutions;
access training, employment opportunities, as well
c. Dana Desa and BUMDES need to be considered
as funding resources for small and micro business
and channelled to support local youth
level;
organizations.
b. Dinas Sosial Pemprov Jawa Tengah is now
adopting the approach of bringing coordination 3
(three) pillars to empower vulnerable people who Opportunity for Replication
are now living in “Panti Sosial”. a. Inclusive model soft-skills training is already
adopted by BLK Surakarta – Looking at further
adoption by BLKs under Ministry of Manpower and
Challenges and Learning
under Disnaker Pemprov Jateng;
a. High employee turn-over rate and consistently
facing increasing production targets give big b. Dana Desa (and BUMDES) is widely accessible to
labour intensive companies small room to adapt support such initiatives at desa level – we need to
and working with us to provide such facilities and educate more Kepala Desa and related OPDs to
re-orient their supervisors with our approach. develop proper planning integrating such initiatives
into local budgeting.
In collaboration with:
• Citibank Indonesia/Citi Foundation
• Kementerian PPN/Bappenas
• Kementerian Tenaga Kerja
• Local Government in Kota Bekasi, Kabupaten Bekasi, Kabupaten
Karawang, Kabupaten Purwakarta and Kabupaten Bandung
• Private Sector in the Industrial Estates in Bekasi and Karawang
Background and Program Description In the entrepreneurship issue, the Program provides
The increased number of the unemployed youth entrepreneurship skills as well as soft skills training
is currently become a global challenge, as well to build youth’s competency on developing their small
as in Indonesia. Freshly graduated students from scale businesses and provides business mentoring
universities or even from vocational schools have services to ensure the development of that businesses
difficulties to find decent and formal jobs. Influenced as well as access to finance and market.
by various factors like poverty, low education, and
lack of access to personal improvements, many youth The success of this program lies on the solid
in Indonesia fails to utilize their utmost potential. partnership built among stakeholders to support young
Included in this case is the lack of business knowledge beneficiaries in employability and entrepreneurship
and skills. issues. The Program invites central and local
government, private sector, vocational schools
IBL conducted a youth economic empowerment and colleges, business association and job training
initiative, through Skilled Youth Program, to develop institutions to work together for providing needed
the competency of Indonesian youth for being ready to assistances and to promote youth inclusive policy on
work and ready to develop their businesses, especially labor market.
in the areas that have high rate of unemployed youth.
Result and Impact
Implementation Process For 3 years period (until August 2019), Skilled Youth
The Skilled Youth Program aims to develop and Program has empowered 883 youth through soft
empower youth through the two-pronged approach of skills training, technical skills training, job counseling,
employability and entrepreneurship, to increase their entrepreneurship skills training, business mentoring
competency in order to improve their chance of being and access to finance and market.
employed or to pursue entrepreneurial avenue through 495 youth (56%) has been channeled to get decent
provision of business skills. works and 94 youth (11%) has been assisted to develop
In the employability issue, the Program tries to bridge their owned businesses.
the gap between the needs of industry and the supply
of labor from vocational schools, especially to equip
the school graduates with soft skills training and
channeling them through program’s job placement
services to get the job.
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Challenges and Learning Opportunity for Replication
▪ The relation between industry (demand) and IBL now has a proven model to prepare youth for work
educational institutions (supply), formal and and develop their owned businesses; it has been tested
non-formal, is non-existence or in the minimum in several districts in West Java and has established
interaction. The flow of information is not running good collaboration with private and public sector as
smoothly. well as with several international NGOs and donor
agencies.
▪ Lack on competencies of the workforce. The
Since the government of Indonesia has prioritized
competency consists of three components: a)
mission on human capital development especially to
Knowledge, b) Skill (mostly on technical/hard
get benefit from Indonesia’s demographic bonus, there
skill), and c) attitude. Most of formal educational
are lots of opportunity to use this model in other parts
institutions have focus on knowledge and/or
of Indonesia which has similar characteristic: high
hard skills but forget to nurture the attitude or
rate of youth unemployment but have potential for
character.
economic growth.
▪ The enabling environment is minimum. Minimum
policy and culture that provide support for youth
on job competition. Sometimes the environment
creates obstacles for youth to get jobs, especially
for female.
Principle 7:
Businesses should support a precautionary approach to
environmental challenges;
Principle 8:
Undertake initiatives to promote greater environmental
responsibility; and
Principle 9:
Encourage the development and diffusion of environmentally
friendly technologies.
PT Nestlé Indonesia
2010 – Present
Background and Program Description prioritizes dairy farmers area for this program because
Nestlé believes in the importance of creating values of the urgency. Because for the dairy farmers, difficult
that are relevant to both shareholders and society. access to clean water will affect not only the family’s
Hence, Creating Shared Value (CSV) becomes the well-being but also the productivity and quality of the
way to conduct business as it enables Nestlé to fresh milk.
bring its purpose to life–enhancing quality of life
and contributing to a healthier future. Nestlé has Nestlé started the program by doing social mapping
integrated the SDGs into its CSV approach to identify to obtain updated information of the target’s condition,
the goals where it can add most value. Nestlé defines needs and resources along with NGOs and local
three overarching ambitions that guide it to achieve stakeholders and then designed the program based
goals and support the achievement of SDGs–enable on the report. Using a community-based approach,
healthier and happier lives, help develop thriving and Nestlé implemented the program with participation
resilient communities and steward resources for from the community. Not only did Nestlé support the
future generations. community on building the infrastructure, the company
also established management group to manage daily
Nestlé Indonesia’s sustainability is dependent operational, including management and infrastructure
on environment sustainability, including water maintenance. This way, Nestlé believed that the
sustainability. As a company that processes program would sustain.
agriculture raw materials to be food and beverages
products, its business sustainability really depends on As part of its public private partnership initiatives,
the sustained supply of agricultural raw materials that Nestlé also collaborated with USAID for IWINS
require much water supply. (Initiative for Water and Sanitation Improvement
through Networking Support) in its program in Desa
Implementation Process Sumberpitu, Pasuruan, East Java.
Water is crucial to every part of Nestlé’s value chain.
Result and Impact
For the community in its operational area, geographic
condition and inadequate infrastructure are often the By the end of 2018, Nestlé has built 10 clean water
challenges to access clean water. Many have to walk accesses in seven districts in four provinces which
miles just to get water from a communal faucet or a have benefited more than 2,600 households. Five
river. Furthermore, the lack of infrastructure on safely out of 10 clean water accesses location is in its dairy
latrine is also a common problem. Hence, many still farmers’ area. Additionally, 180 units of latrine with
use rivers as open latrines a.k.a. WC jumbleng. septic tank in two villages in two provinces have been
built.
To address this concern, Nestlé has created a
community empowerment program to provide
an access to clean water and safe latrine. Nestlé
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Challenges and Learning Opportunity for Replication
The biggest challenge lies on the locations of water Access to clean water not only affects Nestlé’s
sources which are mainly in upper area that are hard productivity and product quality, but is also crucial for
to access while building water reservoir, distribution the community well-being which is one of its concerns.
tub and piping the water source to the households’ Hence, Nestlé continues the program and integrates
require active construction process. Moreover, the it with community empowerment program, improve
shifting condition on ground water availability during nutrition for family, environmental sustainability,
social mapping and implementation phase also women empowerment through vegetable garden,
becomes a challenge. Nestlé Healthy Kids for school-aged children and
improving local health services.
Background and Program Description The collected profits are being used for other
Waste is generally viewed as dirt with no value, this community needs and to finance the operations of the
limited thinking is the reason why waste management waste bank. PT Ekamas Fortuna supports the activities
in Indonesia is lagging behind other countries. Waste of the group through capacity building, new equipment,
management generally still follows the concept of training as well as expanding the overall group’s
collect, transport, and throw away which causes most network.
of the waste to end up in landfill. This piling of waste
with no proper management requires additional space Result and Impact
for landfills, which results in the need for expensive As of 2019, 250 households and 15 organizations
equipment to protect the surrounding environment (religious worship facilities, schools, etc.) have joined
from its impact. the waste bank program. The immediate result is
the clean and healthy local environment. The waste
In partnership with the Gampingan Bersinar Waste bank is now managed by the village government as a
Bank Group, the local Environmental office of Malang village-owned enterprise, called BUMDES Gampingan.
regency, and support from the Waste Entrepreneur Based on this initiative and progress on the ground, in
Network, PT Ekamas Fortuna, of Asia Pulp & Paper November 2019 Gampingan Village was awarded the
(APP) Sinar Mas, initiated a waste bank program in the Main Category in the Village Climate Program by the
Malang region. Ministry of Environment and Forestry.
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Opportunity for Replication This program is designed to support the Government
Community-based waste management programs of Indonesia’s commitment to reduce plastic waste in
have a tremendous potential to be replicated in other the ocean by 70%, solid waste by 30% and ensuring
areas. The village-owned enterprise model can be a the management of up to 70% of solid waste by 2025.
suitable framework to ensure the sustainability and
development of these programs. Ongoing engagement
with key opinion leaders and activists in waste
management issue are needed to secure and expand
the support from the community.
Background and Program Description ▪ Set up structural and functional wildlife corridor
Since the launch of the Asia Pulp & Paper (APP) for animals’ movement
Sinar Mas Forest Conservation Policy (FCP) in 2013,
▪ Collaborate with other stakeholders to monitor
protecting natural forest has become one of the
the movement of elephants in the landscape and
main pillars of company’s commitment. One of these
adjust the planting and harvesting plan based on
commitments is to support government program
the elephant movement
with target to protect national priority and critically
endangered species of animals and rare trees within
APP supplier concessions. Result and Impact
APP identified 3 critically endangered animals As a result, from the implementation of this
(Sumatran Tiger, Sumatran Elephant and Bornean conservation program, no human-wildlife conflicts
Orangutan) as main targets for the conservation with fatalities were recorded in 2013–2018. Wildlife
program. To protect those ‘flagship species’, presence in APP’s suppliers’ concession areas is also
APP works together with government, nonprofit maintained. Through monitoring by camera traps
organizations, conservation experts and academics. and direct sightings, it was recorded that at least 46
tigers (10% of total Sumatran Tiger population), 201
Implementation Process elephants (7% of total Sumatran Elephant population)
From 2013 until 2018, APP implemented conservation and 70 orangutans (11.7% of Bornean Orangutan
program in order to protect those 3 critically populations in Kutai National Park) used APP’s supplier
endangered animals. Among these programs are: concessions as part of their home range.
▪ Form and train special task force to prevent or Challenges and Learning
mitigate human-wildlife conflict in every region of The main challenge for this program is the absence of
APP pulpwood supplier concession a formal institution to accommodate multi-stakeholder
collaboration in landscape scale.
▪ Give awareness to worker and villagers in and
around the concessions
Opportunity for Replication
▪ Set up signage as part of indirect awareness and
Opportunities for program replication are very big
prevention step to avoid human-wildlife conflict
since this program can support mandatory compliance
▪ Distribute mapping of critically endangered to the government regulation.
species
▪ Do routine survey for tiger, elephant and orangutan
presence in APP suppliers’ areas, through camera
traps or direct sightings
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IGCN - Responsible Business for the Future | 87
ENVIRONMENT
In collaboration with:
Government (Environmental Services), Local Communities
and Customers
Background and Program Description and red soil. In addition to tree planting activities,
Environmental problems are currently one of the biopori program in KIIC also embedded in local
most popular issues in Indonesia. In line with such community initiatives such as environmental program
issues, government and environmental activists at Telaga Desa KIIC and Green Action for Citarum
are incessant to provide policies to address the River.
environmental problems and voicing support for the
sustainability of life on earth, which then led to various In BSD City, Biopori program was included as part
environmentally-based program campaigns such as of cities and intra-cluster parks requirement for
go green, reuse-reduce-recycle, less plastic, waste rainwater absorption and part of BSD City community
segregation, and so on. events such as the Green Festival and tree planting
activities. In 2019, Sinar Mas Land holds the 16th
Realizing the importance of these concerns, Sinar Green Festival together with 600 Junior School
Mas Land plays an active role in supporting efforts students from BSD City. This activity was held at
to address such environmental issues, especially the BSD City Botanical Garden as an education for
as an anticipatory measure or prevention against students to start an environmental-caring lifestyle.
the dangers of natural disasters in Sinar Mas Land Biopori was one of lesson materials given to the
operational locations, such as floods, landslides students and approximately 100 holes were created by
or imbalance of existing ecosystems. Biopori students together with Sinar Mas Land Management
uses a simple method and tools yet the impact to and employees.
environment is considered significant.
Result and Impact
Implementation Process Since 2013 – 2018, there were 1.200 and 593.832
Implementation of Biopori program in Sinar Mas biopori holes created in BSD and KIIC respectively
Land began at KIIC Industrial Estate in 2013. It with more than 1000 volunteers involved. The biopori
involves government (Environmental Services), local development has a major impact in reducing flood and
communities and customers. Biopori program has water puddle in KIIC and BSD City during rainy season.
become the Standard Operation Procedures (SOP) for It also helps to fertilize the soil in the city environment
every tree planting activity in KIIC Area. Every 1 tree and maintain the balance of ground water reserves.
will have 4 biopori holes filled with compost / manure
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Challenges and Learning Opportunity for Replication
As the city grows and numbers of community Biopori program can be easily implemented to all cities
increases, maintenance of the existing biopori holes in Indonesia especially for cities which are exposed to
becomes an important task for township management. flood disaster such as Jakarta, Bandung and Surabaya.
Participation of surrounding communities is also However, Biopori plan needs to be included in new
an important aspect to ensure the continuity of this development project to sustain this program in many
program. Thus, awareness on the importance of years ahead.
biopori needs to be socialized properly by township
management to all layers of communities within the
city.
90
Adaro carries out triggering activities as the vital part Challenges and Learning
of the program implementation. In brief, the stages of The toughest challenge is changing the habits of the
program implementation are as shown in the picture. people who are used to practice open defecation in
rivers or gardens. People’s concern for sanitation
Result and Impact issues is still very low due to lack of knowledge on it.
After 7 years Adaro and all key partners consistently Adaro needs a lot of effort, especially in the triggering
implemented the discipline of CLTS program, and mentoring process. Another challenge that Adaro
heartening achievements are showing their numbers. faces is the lack of access to clean water in several
At least Adaro has changed 55 villages from open locations and the topography of areas located in
defecation to open defecation free (ODF) and together swamps or river banks.
with local governments, Adaro has changed 177
villages to become ODF villages. The following is a In the end, all of these challenges can be overcome
breakdown of CLTS program achievement by regency: gradually. This success achieved mainly because
Adaro made the community not as the object of the
program but as a strategic partner that involved since
Number of ODF Villages by Regency per Year the preparation stage. The other keys to success are
the multi-stakeholder partnership, consistent coaching
and mentoring, and awards as recognition to anyone
who excels.
1 Tabalong 34 48 82
2 Balangan 11 40 51
3 Barito Timur 10 34 44
COMPOST
Background and Program Description Not only organizing waste but also having clean
Sekolah Pilar Indonesia is very concerned about environment the school becomes. Students especially
organizing waste, especially food waste from kitchen are learning to be responsible, independent and
and canteen. We make Zero Waste Program to make respect others. The compost making can reduce
compost from organic waste; food waste and dry organic waste and prevent air pollution from firing
leaves. This program educates school members to dry leaves. Some plants at school fertilized by the
separate organic and non-organic waste. The Zero compost.
Waste Program involves primary to high school
students, teachers, and staff. We place 2 different Result and Impact
waste bins labeled organic and non-organic in every It’s about 10 pots compost every 3 months for our
class and in public areas around the school. Every school plants.
afternoon staff duty will collect organic waste and put
them in a square hole and add it with dry leaves from Challenges and Learning
our garden. It takes 3 months to get compost. The
In implementing this program there were some
compost is used for plants at school.
challenges. First, not everybody is responsible to put
waste in a proper place. The next is that staff on duty
Implementation Process do not collect organic waste and put it in the provided
Implementation starts from educating students, square holes. Last, the result of compost is not as
teachers and staff by Zero Waste team how to organize expected.
waste well. School assigns person in charge, provides
2 different waste bins, and some square holes. The Opportunity for Replication
PIC shares knowledge about organizing waste and the
This program is very good and possible to be done by
process of making compost.
everyone, other schools or companies to make own
compost and reduce pollution. By educating people
Students, teachers and staff are responsible for their
how to organized wastes we hope our environment is
own waste. At break time and lunch time, they have
always clean and reduce pollution.
to put the right waste to its bin. Every afternoon staff
on duty will collect organic waste and put them in
a square hole and add it with dry leaves from our
garden.
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ENVIRONMENT
In collaboration with:
• PT Biomegg
• PT Bintangmas Cahaya International
• Waste4Change
• Artha Oil
Background and Program Description Converting waste was done on all variant (non-
The road to zero waste may seem long and winding, organic, organic, and hazardous) where we worked
but Media Group has ambitious and optimistic ways to closely with 3rd parties who are experts on each
make a positive impact on the journey where we think type of waste. For hazardous waste (benzene from
a circular economy approach is how we can achieve newspaper, batteries, toner, chemical storage, and
that goal. pest control), we worked with PT Bintangmas Cahaya,
The first step is to implement environmental where we make the waste processed into alternative
monitoring on air emission and wastes (non-organic, energy. For non-organic waste (used plastic, tissue,
organic, and hazardous). The result will serve as a diapers, boxes, glass and bottles), we worked with
early baseline for the program going forward where Waste4Change where we were able to repurpose
through our actions of creating a circular economy waste into other useful products such as paper, glass,
we can take all of our waste and turn them into more and plastics. Lastly, for organic waste (food, fruit, leaf
useful output. Our circular economy project will have and cooking oil) we were able to convert waste into
other 3rd parties helping, where each of them will compost through different processes (bioconversion,
serve a crucial role to our strategy of zero waste. rarefaction, harvesting, drum storage). Additionally,
cooking oil was able to create a breakthrough where
Implementation Process we convert the waste into biosolar raw material for
alternative energy supply to industrial purposes.
Once we have understood where our baseline of waste
lies, implementing our strategy of circular economy
Result and Impact
is done through two-ways: changing society mindset,
and converting waste to useful outputs. Through this Over the period of August until December 2019, Media
Good Housekeeping approach, Media Group is able Group implemented these plans and as a result, we
to create a new model where it will further decrease have created an astounding impact on the company.
the supply of waste by reducing the amount of waste On the society aspect, people have become more
through changing society’s mindset and what’s left will conscious towards plastic usage and as a result they
be converted to other useful outputs. brought their own container rather than asking from
the company. Whereas from the conversion of waste
Changing society’s mindset is done through a new into other products we were able to take a total of 29
policy that was created in the office where all plastics tons of organic waste, 20 tons of cooking oil waste,
that was provided by the company are going to be 22 tons of non-organic waste, and 4.48 tones of
gradually decreased until it’s completely gone and is hazardous waste, which are converted into the circular
asked to bring their own alternatives. These plastics economy where previously all of these waste are
include takeaway cups on our cafeteria, plastic sent into Bantar Gebang landfill. Now we have other
container & Plastic bags which have been the majority partners who can repurpose our waste and turn them
source of our plastic waste. into useful products for the economy, which will be
beneficial for the society as a whole.
94
Challenges and Learning Opportunity for Replication
Challenges will always occur on every new program, The opportunity for replication is very high, because on
but we have to always be optimistic and committed both the society section as well as the conversion of
to the strategy. Most pushbacks come internally, waste section do not require high capital investments
this is because there’s an added step for us to do from Media Group standpoint. This is because we
when it comes to processing waste. Where as before already gave dedicated partners that is very capable of
everything was easy and efficient (throw everything repurposing their specialized waste where as gradually
into Bantar Gebang landfill). Now we have to be removing plastics for our employees and asking them
more conscious on which waste is classified as what. to bring their own is beneficial for us capital wise,
Hence this becomes more conscious and take part in because that money can be used to further invest
creating less friction for our goal of zero waste to be more towards the circular economy project.
completed.
ENVIRONMENTAL CONSERVATION
PROGRAMS SURROUNDING OUR
OPERATIONAL AREAS
PT Nestlé Indonesia
2009 - Present
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ENVIRONMENT
APRIL Group
2015 - Present
Riau Province
2. Fire Free Village Program (FFVP) ▪ APRIL staff involved in implementing and
Spanning five project areas over two years, coordinating the FFVP has played a critical
this stage is focused on educating, equipping ongoing role in the successes of the various
and supporting villages, initially via the offer of projects.
economic rewards and other assistance, to adopt
No Burn agricultural practices. Currently, 18 villages
are actively participating at this stage in the FFVP.
98
▪ Further monitoring and evaluation of data in future engagement and also on fire preparedness and
years will be critical in assessing the degree to suppression in Indonesia. Members have jointly
which the FFVP has had a lasting impact. committed to work together and share knowledge,
information and potentially, resources to roll out fire
prevention initiatives based on APRIL Group’s Fire
Opportunity for Replication Free Village Program (FFVP), and also to enhance fire
The FFVP’s program elements have since been monitoring, detection and suppression.
adopted by other companies in association with
the Fire Free Alliance as a voluntary platform to
collaborate on fire prevention through community
APRIL Group
2017 - Present
Riau Province
Background and Program Description and removal pathways, and takes into account both
APRIL and its supply partners manage 480,000 temporal and spatial variability.
ha of plantation forests, of which about half are on
peatland. Plantation land use is balanced by 250,000 The system consists of three 40-meter GHG flux
ha of conservation forests within the concessions towers, ground-based soil chambers and water table
and 150,000 ha of previously degraded, selectively monitors, all feeding into a real time monitoring
logged concessions on peatland that have been software suite that is automatically sent to the ‘cloud’
converted from production licenses to eco-restoration so that the information is readily accessible from any
licenses. Peatlands contain huge stores of carbon, internet enabled computer location. In due course,
which are released to the atmosphere if the peat the GHG measurement will produce a complete
oxidizes or burns. As stated in Sustainable Forestry picture of not just CO2 exchange rates but also N2O
Management Policy (SFMP) 2.0, APRIL commits to (nitrous oxide), CH4 (methane), water vapor fluxes,
implement best practices on peatland management and heterotrophic respiration, critical in understanding
which support the Government of Indonesia’s the rate of peat oxidation. APRIL also engages with
target to reduce greenhouse gas emissions, and international researchers from University of Toulouse,
maintain other conservation values. The independent France and University of Wisconsin-Madison, US for
Stakeholder Advisory Committee (SAC) established the GHG monitoring and measurement.
the Independent Peat Expert Working Group (IPEWG),
consisting of five international and national peat Result and Impact
experts, that will work collaboratively with APRIL to
As of December 2018, GHG flux data trends for CO2
support the development of a peatland management
and CH4 exchange comparing native forest to Acacia
strategy for all APRIL and supplier concessions,
plantations on peat soils was collected for different
made up of three components as stated in Peatland
rotations. As a preliminary result, APRIL observed a
Roadmap.
diurnal pattern of CO2 exchange, where the ecosystem
acts as a sink of Cos during sun hours and turning
Implementation Process into a source of CO2 during the non-sun hours. The
In 2017, APRIL installed a complex network of assessment of CH4 exchange found out that native
monitoring equipment that measures with a forests emit twice CH4 as compared to the plantation
considerable degree of accuracy the greenhouse gas forestry. The research is conducted in collaboration
(GHG) emissions versus sequestration rates of mixed with external experts, including the IPEWG.
natural and production forest and mixed landscapes
vegetation that also includes smallholder and
community activities. The implementation is based on
a widely respected technique called Eddy Covariance
that provides GHG measurements at ecosystem scale.
Eddy Covariance technique assess all vertical emission
100
Challenges and Learning Opportunity for Replication
A key challenge in managing plantation on peat GHG monitoring using flux tower can be replicated by
which use drainage to lower the water table is the other forestry industry and researchers to understand
oxidation of the unsaturated peat, which results in peat oxidation, quantify impacts on climate, and
subsidence and the release of Cos, a greenhouse develop mitigation measures to reduce plantation
gas (GHG). Understanding and minimizing oxidation impacts.
and subsidence is central to responsible peatland
management.
Background and Program Description being processed into fertilizer. The fertilizer is then
Global population increase is having a major impact distributed for free to the local farmers, while the non-
on climate change, with waste management emerging organic waste such as plastics and cans are sold to
as a key area of concern. Unmanaged waste can be local recycling facilities.
responsible for deadly disasters such as floods and
fires, which can result in creating extensive methane This program maintains a close coordination with
gas, increasing greenhouse gas emissions and the local government, which supports the program
other dangerous chemicals being released into the by building waste bins, composter machines and
atmosphere. While the government of Indonesia has purchasing motorbikes for waste collection activities.
taken initiatives to tackle waste, the problem cannot The program is in line with the Government’s goal to
be solved without individual action. Change of mind- achieve Indonesia’s zero waste targets. As of 2019,
set and behaviour from individuals and the community approximately 3,150 households have joined the
at large is what is ultimately required for success. program.
PT Pindo Deli Pulp and Paper Mill, part of Asia Pulp & Result and Impact
Paper (APP) Sinar Mas identified waste management
The implementation of this program has not only
as a concern in its neighbouring communities.
resulted in a cleaner and healthier environment for the
Responding to those issues, in 2016 the Mill developed
community, but has also provided financial benefit. By
a proactive community waste management program
selling the non-organic waste to the recycling industry,
and the formation of a community Waste Management
on average KSM Sahabat Lingkungan is able to achieve
Group, "KSM Sahabat Lingkungan". The program is
a net income of IDR 6,000,000 per month. The group
centred around 300 households, mainly in Sukaluyu
is also able to create jobs such as waste collectors, as
village in Karawang, and aims to turn waste into
well as employment opportunities within the facilities.
economic opportunity.
The net income gained by the group is being used for
infrastructure projects within the communities.
Implementation Process
Focusing on behaviour change, the program started The group is also expanding its activities into catfish
with a six-day workshop addressing needs, techniques farming. For each harvesting cycle, the community is
and impacts of a waste management program within able to generate an income of IDR 20-25 million with
the community. net profit around IDR 6-8 million.
The group hired collectors to gather waste from This success has also resulted in KSM Sahabat
various households, who then stored the materials in Lingkungan being officially recognized as a pilot
a temporary landfill located on village owned land. program by the Ministry of Environment and Forestry
The landfill is equipped with capabilities to separate for household liquid waste management. As a result,
organic and non-organic waste, with the organic waste the ministry provided support for the construction
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of waste water management installations as well as Opportunity for Replication
technical training and management for the program. As waste is a universal global concern, as well as a
Further, Sukaluyu village in Karawang, which is the priority for the Indonesian government, there is high
main target area where “KSM Sahabat Lingkungan” potential to replicate the program. This integrated
operates, was recognized by the Ministry of waste management program is a strong example
Environment and Forestry as the Main Category of of how local community can contribute to the
Climate Village Program at 2019. achievement of national target to reduce 70% plastic
waste and to manage 70% solid waste by 2025.
Challenges and Learning Replication is possible through intensive collaboration
A critical component for success of this program relies between community group, local government and
on obtaining full community support. It is important to business sector.
identify a “champion” within the community who can
help advocate for the program and build local support.
Close alignment and dialogue with the local
government is also critical for success. In addition,
continued assistance and monitoring from all parties
also helped to ensure the program meets and exceeds
all its goals and objectives.
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ENVIRONMENT
Background and Program Description generator; efficiency and operational cost. As the
Lack of reliable electricity supply is one of the biggest generator gets older, its efficiency decreases and
hurdles for socio-economic development of a country, broke down frequently which requires additional fuel
electricity is a crucial and fundamental necessity and maintenance cost. In addition, diesel fuel prices
for communities to carry out their daily activities. kept on increasing and distributing diesel fuel to these
Thousands of villages and rural districts in Indonesia areas was difficult. A dedicated fuel truck is required
are still unelectrified because the National Utility grid to transport diesel fuel to the villages due to its
cannot reach their remote locations. SUN’s vision is to remote location, hence incurring high logistics cost.
electrify Indonesia with sustainable and eco-friendly SUN was involved from the initial stages of feasibility
energy to compliment or substitute current energy study, to financing and contracting, producing detailed
source, one of them is through rural electrification. design, construction and all the way to commissioning.
106
Opportunity for Replication
This project experience can be a solution to hit two
birds with one stone; for companies that are looking for
innovative and impactful CSR scheme and also solving
Indonesia’s rural electrification concerns through clean
energy in a sustainable manner.
Background and Program Description more in line with service condition. A global need
Mercure Convention Center (MCC) is a 44 years old assessment in correlation with ongoing renovations
hotel, located in Ancol, North Jakarta. This area allowed to confirm baselines. A water balance was
offers attractive leisure and entertainment facilities produced and KPIs allowed to measure on daily basis
in a region of the city is particularly affected by land every user’s impact. Metering and remote monitoring
subsidence, salty water intrusion and waste waters was supported by targeted field investigations, guests’
pollutions. The Water utility struggles to provide the feedbacks and regular analysis. It allowed identifying
required service in this area where intensive usage of that several strategic and new equipment were
deep wells accelerates soil degradation. The hotel is deficient.
managed by an International group, but despite broad
renovations and a sophisticated sustainability program An action plan was enforced to reduce water
(Planet 21), water usage exceeded by far the ACCOR usage at each location, giving priority to Eco
Hotels group benchmarks and management did not friendly investment, equipment efficiency and staff
find any means to improve performances. productivity. Water intakes were diversified including
Rain Harvesting. It allowed to totally stop deep well
PT P.I.P.A was invited to design and implement and optimize city water. Sewage Treatment Plan
a water efficiency strategy with clear objectives: was fully refurbished to feed all toilet flushing and
reduce operating costs in the most socially and gardening. Over-consumptions were drastically
environmentally correct way. A three years Water reduced, water quality management allowed to
Efficiency program was implemented that included Segregate and distribute different qualities matching
technical audit and broad range of measures that different needs while leaking infrastructure was
targeted financial, technical, environmental, social replaced.
objectives.
Result and Impact
Implementation Process ▪ ROI below 3 years;
SDGs challenges were known to management. ▪ 51% Water saving, 160,000m3 per year (daily
However, comfort for guest satisfaction had to needs of 7.306 poor people), against 7% occupancy
remain a priority, while staff did not understand their increase;
individual SDGs responsibilities. ▪ 3.7% Energy saving;
▪ 11.8% Operating cost reduction at comparable
Mindset was built through broad communication activity;
and training to engineers, sub-contractors and ▪ Permanent closure of deep well;
non-technical staff. Intensive water audit allowed ▪ 33% Reduction grease and oil in effluents; Increase
identifying strategic deficiencies. Some equipments STP recycling efficiency up to 70%; No more
were obsolete or underperforming. SOP’s were not chemicals
108
Challenges and Learning Opportunity for Replication
Jakarta suffers from disastrous disregard of water This show-case provides remedial measures to slow
issues. Water has become a major risk for business down Jakarta sinking process, water scarcity and
security. Big water users intensify this water stress pollutions. It demonstrates financial benefits and a
through over-consumption, deep-wells over- strategic role preserving underground waters, while
extraction, poor or often inexistent wastewaters contributing to assist millions of people who lack
management, lack of methodology and monitoring. access to safe water. Most buildings in Jakarta offer
Water Efficiency strategy immediately impacts similar profile and several iconic cities or regions (Bali)
community, environment, finances, mindset, and plays suffer from similar crisis.
a major role on almost each of SDGs targets.
PLANTING OF TREES
Company
planted in 2018 these treesabsorb
612.559 kg
46.000 1.552
trees were CO2
trees
over the years planted per annum
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ENVIRONMENT
PT Datascrip
September 2018 - March 2019
Jakarta - Bandung
Background and Program Description in the form of plant seeds to every employee who
Environmental problems are ethical issues. This participated throughout the program. Management
awareness led Datascrip to create a program with the also gives special appreciation to the employees who
theme "Let's Plant 1000 Biopore Holes". The objective make the most biopore holes.
is simple, Datascrip wants to take part in solving the
problems needed from environmental problems that Result and Impact
continue to worsen. The benefits of biopore holes starting from the
availability of ground water, natural compost fertilizers
This initiative first emerged from the experience of and countermeasures for water logging have been felt
Datascrip Logistics team (Pulogadung Warehouse) by companies and employees today.
when dealing with the flooding problem that often
engulfed Pulogadung industrial complex with the Through this program, Datascrip image as a company
method of making biopore holes. The success of the that cares about human rights and the environment is
handling then inspired Management to create an increasingly recognized by the public. Many employees
environmental program by making up to 1,000 holes of make biopore holes in their respective locations
biopori and involving all employees. by involving a variety of communities ranging from
families, activists and environmentalists in general.
Implementation Process
Mari Tanam 1000 Lubang Biopori Program runs from Challenges and Learning
3 September 2018 to 1 March 2019. This program The general challenge of implementing the program is
involves all employees in the Datascript Division / insufficient knowledge of the benefits or technicalities
department totaling 1342 people. of making biopori holes.
In implementing the program, the company fully A countermeasure that the company does is mass
facilitates the supply of equipment including; distribution of information to employees about what
Biopore drill, PVC pipe and biopore manhole cover. needs to be known about biopore hole.
Modifications to the equipment were also made,
making it easier for employees to bring the equipment
Opportunity for Replication
to their respective manufacturing sites.
By noting the benefits gained from this program, in the
Management actively publicizes the progress in the future there is a desire from Management to duplicate
number of biopore holes every month and actively similar programs with higher targets.
promotes the value of the benefits of biopore holes to
increase employee morale and enthusiasm. At the end
of the program, with the achievement of the target of
1000 biopore holes, Management distributed souvenirs
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ENVIRONMENT
In collaboration with:
• Waste4Change
• SMAN 3 Bekasi
• SMAK Tirta Marta
Background and Program Description reusable shopping bag for the customers. This is the
PT Supra Boga Lestari Tbk was established in 1997. It continued action from the program “Every Wednesday
operates supermarket business with two brand names. is a free plastic day” that was implemented in 2007.
i.e. Ranch Market and Farmers Market.
Implementation Process
Ranch Market and Farmers Market offer The “Akademi Bijak Sampah” education team was
high-quality and unique products that relate to the established for the implementation. It involved
healthier lifestyle for upper middle to high-end Waste4Change- an NGO focusing in waste
customers. Currently, the company is operating management, as main partner. Modules were
43 stores consisting of 16 Ranch Markets and 27 developed together by to make it suitable for teaching
Farmers Markets, located in several cities in Jakarta, the students. The team approached high school
greater Jakarta area, Surabaya, Malang, Balikpapan, principals to get acceptance on the education program.
Samarinda, Pekanbaru, and Ambon.
To maintain the loyalty of its customers, the company On the initial stage, education is aiming the high
continues to improve the quality of service through schools: SMAN 3 Bekasi and SMAK Tirta Marta.
various initiatives to enhance the shopping experience In order to expose the real situation and enable
and customer satisfaction as well as to maximize the them to hands-on, the program included visits to
potential. Waste Dumping Ground (WDG) Bantar Gebang, and
Sumurbatu to see how mountainous waste from
Being member of UN Global Compact, the company Jakarta Province and Bekasi City are pooled for
believes in the long-term business sustainability and is further process. The students learned how the waste
committed to the implementation of the 10 Principles being separated for further process and learned how
of the UN Global Compact. to reuse waste through workshops and exhibitions.
Later in the process, the students are taught to sort
Raising customer’s awareness and community through the waste.
education and campaign on waste management is one
of the company’s actions. As in-store implementation program, the waste
drop boxes have been installed and help building
Some of the initiatives organized by the company the customers’ awareness to sort out the waste.
among others, the “Akademi Bijak Sampah” which is The company is partnering with the suppliers such as
an education program to introduce the importance of Danone, Coca Cola, Unilever, and others to return the
waste management, the concept of “reuse, reduce and plastic bottles. The waste is being collected every two
recycling” by having cooperation with high schools. days per week.
The company also installs drop box to facilitate
customers to deposit the unused bottles/plastics.
In order to reduce the use of plastic bag which
typically being used once, the company also gives free
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To accelerate this campaign, the company Challenges and Learning
compensates the customers by membership points The study visit program to Bantar Gebang as part
that can be redeemed for product or shopping of education for students is eye opener (seeing is
vouchers. Free shopping bag is also provided free for believing) and motivating them to play more role
the customer members as part of the campaign to not as the “green warriors” for the future generation.
use plastic bag anymore. They are the champions to ensure the achievement
of sustainability, especially on the SDG 12: Ensure
Result and Impact Sustainable Consumption and Production Patterns.
Akademi Bijak Sampah is totaling of more than 500
students from both schools attended the program Although the public/customers are still lack of sense
of which 60 students were inaugurated as Green and knowledge on the importance of managing
Warriors. Not only it has increased the understanding waste, we are optimistic as we will strengthen the
on the importance of managing waste but also to cooperation and commitment with the product
motivate the students to play active role either in suppliers such as Danone, Unilever, Coca-Cola, etc,
waste actions or advocate in schools including at home as well as with packaging suppliers like Tetrapak; thus
and surrounding. we can expand the sphere of influence. Internally, we
realize that retail industry is a very complex business,
The drop box campaign resulted as education therefore we learn to synergize among the divisions
for customer to gain awareness in waste recycle and increase the competence on sustainability aspect.
promoted by the company. Since its launch, PT Supra
Boga Lestari Tbk. have distributed around 10.000 Opportunity for Replication
reusable shopping bags which reduced the used of We see the opportunity to scale up the education to
plastic bags by 34% over 4 years period. more high schools and elementary schools that are
located nearby all branches. We see to opportunity to
Appreciation from customers/shoppers about the develop program by engaging our members for waste
action increased customers loyalty and even potential management through education and home waste
opportunity to engage them into the actions. program to achieve higher impacts.
In collaboration with:
• UNIDO supported by SECO
• PT Argo Pantes Tbk
Background and Program Description processing. The major unit operation in wet processing
Last three to four decades have shown the most is shown in the process flow diagram in Figure 1
rapid growth in consumption of natural resources, below. During the entire process, large quantities
unprecedented economic development and industrial of materials like yarn, water, chemicals and energy
growth globally. The economic growth, however, (electrical and thermal) are used and they generate
has come at a cost resulting significant pressure on significant emissions, raising both operation and waste
environment: larger global warming greenhouse gas management costs.
(GHG) emission, lower resource efficiency wasteful
industrial culture which creates more demand on Result and Impact
natural resources and increasing pollution. The The company has implemented a large number of
pattern of current production and consumption, scale technically feasible RECP options on their own and
and speed of resource use has almost reached the also with assistance from other projects such as those
limit of what planet can offer and sustain. While it is energy efficiency options identified during the UNIDO
essential that industry continues to grow and prosper, IEE project. Some of the reported RECP measures
it is also worth considering changing of mind set implemented before this study are presented in Table
the way industrial sector (both manufacturing and 1 below.
service) does business and become more efficient
and responsive to resource consumption and waste As presented in Table 2, it shows savings in water
generation. consumption and wastewater generation was
moderate and pollution load reduction was achieved
Implementation Process by 18%. Further results achieved and reported so far
PT. Argo Pantes Tbk. Joined the RECP Indonesia are approximately 65% of estimated RECP financial
demo programme in the textile sector with the main potential, and less than 40% of GHG reductions from
objective of improving sustainability by optimizing the target potential.
resource efficiency, reducing the company’s
environmental foot print, and improving Occupational Challenges and Learning
Health and Safety and the wider workplace RECP is most successful when it becomes internalized,
environment. which has been the case at PT Argo Pantes,
through both IEE and RECP. In the next phase, it is
With the introduction of the RECP programme, important to continue to collect information on future
new energy-efficient options were identified and improvements.
implemented, focusing on the wet processing section.
Unlike other processes, wet processing uses steam,
wastewater and chemicals, making it a key focus for
RECP. Therefore, the focus of this study is only on wet
116
Opportunity for Replication 1. Good Housekeeping (GHK),
Resource Efficient Cleaner Production (RECP) is a new 2. Input Material Change (IMC),
and creative way of thinking about products and the 3. Better Process Control (BPC),
processes that make them. It minimizes the generation 4. Equipment Modification (EM),
of wastes and emissions. RECP strategy comprises 5. Technology Change (TC),
the following eight techniques, many of which were 6. On-site Recovery / Reuse (RR),
applied in this study: 7. Production of Useful By-Product (BP),
8. Product Modification (PM).
In collaboration with:
• UNIDO supported by SECO
• PT Sai Apparel Industries
Background and Program Description significant emissions, that raise operation and waste
Industrialization is vital for economic development management costs.
and has helped bring millions out of poverty in recent
decades. But as more countries industrialize, growing One of the most effective ways of creating more
consumption, rapid urbanization and unsustainable use efficient resource usage is to ensure the optimized
of natural resources is exacerbating climate change management of resource use through a dedicated,
and polluting the ecosystems on which we depend structured framework that improves performance and
(UNIDO 2017). The pattern of current production and maximizes resource consumption and reduce waste
consumption, scale and speed of resource use has generation over time.
almost reached the limit of what planet can offer
and sustain. Number of RECP options was identified during the
RECP assessment in PT Sai Apparel Industries and
While it is essential that industry continues to grow feasibility analysis was conducted by RECP team of
and prosper, it is also worth considering changing the PT Sai Apparel Industries. Some of the selected and
mindset of the way industrial sector does business and implemented options are listed below in Table 1.
becoming more efficient and responsive to resource
consumption and waste generation. Result and Impact
The results achieved from implementation of
Implementation Process 13 techno-economic viable options with an
With guidance of buyer’s environmental sustainability investment of USD 398,667 are compiled in Table
programs, PT Sai Apparel Industries identify and 1. The management also decided to continue RECP
implement resource efficiency measures. Through the activities in the company even after the completion
introduction of the RECP programme, new energy- of the project activities in order to identify and
efficient options were identified and implemented, implement additional techno-economically viable
focusing on the garment wash processing section. RECP options for garment wash processing, reduce
Unlike other processes, garment wash processing uses water consumption, reduce the volume and load of
steam, waste water and chemicals, making it a key wastewater, as well as to optimize the thermal and
focus for RECP. electrical energy consumption.
Therefore, the focus of is on garment wash processing. As presented in Table 2, it shows savings in water
The major unit operation in garment wash processing consumption and wastewater generation was
is shown in the process flow diagram in Figure 1 below. moderate and pollution load reduction was achieved
by 18%. Further results achieved and reported so far
During the entire process, large quantities of are approximately 65% of estimated RECP financial
materials like garment, water, chemicals and energy potential, and less than 40% of GHG reductions from
(electrical and thermal) are used and they generate the target potential
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Challenges and Learning Opportunity for Replication
The reduction achieved so far implementing RECP Resource Efficient Cleaner Production (RECP) is a
options are approximately 62.3 per cent of estimated new and creative way of thinking about products and
savings potential and 73.5% per cent GHG emissions the processes that make them. It is minimize the
reduction. generation of wastes and emissions.
RECP is sustainable when it becomes internalized, RECP strategy comprises the following eight
which has been the case at PT Sai Apparel Industries techniques, many of which were applied in this study:
due to management support and proactive RECP
team. During the current RECP assessment, several 1. Good Housekeeping (GHK),
additional measures were recommended by an 2. Input Material Change (IMC),
international RECP expert, which will be assessed and 3. Better Process Control (BPC),
implemented in accordance with a company review in 4. Equipment Modification (EM),
the future. In the next phase, it is important to continue 5. Technology Change (TC),
to collect information on future improvements. 6. On-site Recovery / Reuse (RR),
7. Production of Useful By-Product (BP),
8. Product Modification (PM).
APRIL Group
2013 - Present
Riau Province, Indonesia
Background and Program Description model, where plantation operations on the perimeter
Located on the Sumatra’s eastern coastline, RER of the restoration area not only provide protection,
includes 150,000 ha, of which 130,000 ha are located but actively fund ecosystem restoration and forest
at the heart of a 344,573 ha forest block on the protection.
Kampar Peninsula. Another 20,000 ha is located
on Padang Island. The restoration area at Kampar The RER team has worked with a number of partners
Peninsula is twice the size of Singapore. The program that are crucial to the success of the landscape
is part of APRIL’s commitment to conserve one hectare restoration program. BIDARA is working on building
of natural forest for every hectare of fiber plantation. the self-reliance of two rural communities in the
Kampar Peninsula (Pulau Muda and Segamai village)
To date, APRIL has met 83% of its goal with more that are immediately adjacent to the RER area.
than 400,000 hectares of natural forest protected and Applying an Eco-village model, a BIDARA community
conserved. In 2015, APRIL dedicated US$100 million officer works to build capacity of individual farmers
to support and secure the long-term conservation and and community groups to utilize ‘no-burn’ agriculture
restoration program. The RER landscape is made up of practices, organic farming techniques, and animal
five concessions operating under 60- year ecosystem husbandry. FFI is completing essential studies related
restoration licenses granted by the Indonesian Ministry to biodiversity, climate and communities in the Kampar
of Environment and Forestry. Peninsula and Padang Island. In 2017, TNC completed
a scoping phase to help RER establish a landscape
Implementation Process management approach for the Kampar Peninsula.
The approach that underpins the management of the
RER initiative has four key elements: Protect ,Assess, Result and Impact
Restore, and Manage (PARM). As a first priority, ▪ In 2019, no hotspots or fires occurred inside the
the landscape needs to be protected from the risks RER concessions.
of new encroachment or degradation. Next is the
▪ In 2019, RER deployed 62 camera traps across
assessment of the ecosystem and social environment,
the Kampar Peninsula and another 15 cameras on
which informs stage three, restoration strategy and
Padang Island, enabling identification of 45 birds,
work on the hydrology, native plant and wildlife
20 herpetofauna and 25 mammals.
species. The final step is the continuous process
of helping people to utilize the landscape’s natural ▪ As of November 2019, the total plant and animal
capital to ensure the sustainability of the natural species identified in RER is 797 species of fauna
resources within the five concessions. Another critical and flora.
element of the RER initiative is the adoption and ▪ RER managed seven tree nurseries in 2019
maintenance of an integrated production-protection
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▪ By the end of 2019 52 percent of the old drainage Opportunity for Replication
canals inside the RER area had been closed in Restorasi Ekosistem Riau (RER) is a restoration of
an ongoing effort to maintain peat soil moisture peatland landscapes that can be replicated as action
through water level restoration. for reducing greenhouse gas emissions and to support
sustainable development.
Challenges and Learning
1. Bird poaching on Kampar Peninsula
2. Marketing of RER honey
3. Removing invasive vegetation on rivers to maintain
river access
Bina Swadaya
March 2016 - February 2018
Batang Regency, Central Java in 9 Districts and 10 Villages
122
Opportunity for Replication
BUMDESA has a social entrepreneurial character that
can be replicated in various regions by making some
adjustments based on:
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The clean water supply program through household depths was needed. In addition, preparing communities
pipeline connections has reached 32 villages to be able to maintain facilities in a sustainable
in Balangan and Tabalong Regency. Program manner is also a challenge. Success was achieved
achievements per year as shown in the graph. The mainly because the program was based on community
community-based water supply program in Murung needs, involved the community from the beginning,
Raya Regency has reached four villages namely and was fully supported by the relevant stakeholders,
Tumbang Baloi, Muara Tuhup, Batu Tojah, and Maruai 1 particularly local government.
or cover more than 250 households.
Opportunity for Replication
Challenges and Learning
Nothing is difficult in implementing this program, any
In general, there are no significant challenges in the company can do it. All it takes is good intentions to
provision of clean water for the community except prosper the community. A good entry strategy, for
those on the community. The main challenge is the example by doing social mapping and stakeholder
availability of clean water sources near community mapping, and involving the community from the
settlement. For example, in Murung Raya, Adaro preparation stage will endorse the success and
had to install more than 17 KM pipes, and in Asabri sustainability of the program.
Housing Complex drilling to reach above 100 meters
In collaboration with:
Kedutaan Besar Belanda (EKN) SIMAVI (NGOs Belanda)
Background and Program Description Local governments are encouraged to stimulate the
Indonesia currently has the second highest number of private sectors – both individual and corporate – to
people who do open defecation, below India. According create the supply.
to the JMP report (2015), only 47 percent of people in
the village (55 million people) has access to a decent Partners will then support the government to map the
sanitation facility, compare to 72 percent on the potential corporates and entrepreneurs and explore
urban area. Around 34 million of Indonesian citizen the way to increase their interest to participate.
still practice an open defecation on the paddy field, Furthermore, Plan International also supports the
beach, or other water body. In addition, the eastern sanitation entrepreneur (supplier) to ensure reliable
parts of Indonesia have the lowest rank on health and and affordable access to sanitation and hygiene
sanitation (WASH) index. The lack of decent sanitation products and services.
facility causes various diseases including diarrhea,
which also causes the rise of neonatal death. Beneficiaries of SEHATI project, include:
Through SEHATI project, Plan International promotes ▪ Households with limited to zero access to
better sanitation in rural areas, particularly in the sanitation
eastern part of Indonesia, by creating access, changing
▪ Sanitation entrepreneur
the behavior, and building the capacity of relevant
stakeholders on regency and district level. ▪ Local governments (district to village level)
▪ Volunteers at the villages
Implementation Process
What Plan International does is enhancing the capacity ▪ Students and teachers
of the implementing partner and local governments, ▪ Women in particular through capacity building
and actively mobilizing the community to create
access and to use the sanitation and hygiene facilities.
Result and Impact
Plan International strongly encourages the local
governments to create a sustainable plan and allocate ▪ Increasing number of households that have access
the budget to replicate the pilot project to sanitation and decreasing number of diarrhea
marked the succeed on behavior change.
Plan International acts as a catalyst to support the ▪ 171,420 beneficiaries from 130 villages are
government (enabler) to train the district government benefited from the project.
(supporter) and village government (driver) to create
community-led total sanitation (CLTS) and to promote
healthier behavior within the community.
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▪ CLTS becomes the priority within the local other side, Water and Environment Sanitation Working
government’s development plan. 99 villages Groups (POKJA AMPL) has the capacity to ensure
allocate their budget to replicate the initiatives. knowledge transfer within its members, including best
practices and policy documents.
▪ 50% of the beneficiaries are female, which
indicated the increasing capacity of women
involved within the project. Opportunity for Replication
To make this project sustainable, Plan International
▪ A growing number of sanitation entrepreneur to
ensures the provincial government to play an active
sanitation and hygiene products and services. Per
role as an implementing partner and strengthen
2018, 42 new sanitation entrepreneurs are being
the role of district government to utilize the existing
supported.
networks and initiative.
Per 2018, 30 villages in Lombok Utara and Dompu
Challenges and Learning regency are willing to allocate the budget and
The job transfer (mutation) within the government replicate the project.
institution remains as the biggest challenge that
SEHATI project faced, which cause us to do yet
another introduction and capacity building. On the
MarkPlus. Inc
October 2018 - October 2019
In collaboration with:
Global Sustainable Tourism Council
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IGCN - Responsible Business for the Future | 129
ENVIRONMENT
Background and Program Description commonly found on inundated peat swamp area. The
Katingan-Mentaya Peatland Restoration and use of these bio-degradable bags will replace plastic
Conservation Project (KMP) is a project managed polybags in the nursery. In addition, since these bags
by PT Rimba Makmur Utama aiming to restore and are produced by local women, KMP is also supporting
protect 157,875 hectares of relatively intact peat their livelihoods.
swamp forests in Katingan and Kotawaringin Timur
districts, Central Kalimantan. Holding an ecosystem Started in 2017, more than 8,000 bio-degradable bags
restoration concession permit granted by the have been produced annually by local women from
Ministry of Environment and Forestry of Indonesia, three nearby villages and used in KMP’s nursery.
the restoration strategy is scheduled for completion
in 60 years. Moreover, as KMP’s concession area is Result and Impact
surrounded by 34 villages, over 43,000 people live In 2019 itself, about 30% of seedlings in the nursery
nearby and rely on the peatland ecosystem. Given have been transplanted using these bio-degradable
this situation, KMP’s goals are not only intended to bags, resulting in an almost zero plastic footprint. In
bring back the ecological function of the degraded total, this bio-degradable bag production has involved
peatland, but also to create sustainable economic more than 40 woman-crafters from 5 villages,
development opportunities that improve the lives of providing an additional source of income for these
rural communities. groups. Apart from this financial benefit, this program
is also appreciated as a living proof of community
Implementation Process involvement in restoration.
As one of the core activities for peatland restoration
is tree planting, we aim to do this as eco-friendly as Challenges and Learning
possible. Every year, more than 20,000 seedlings are Replacement of plastic bags with bio-degradable
planted as part of the restoration strategy within KMP bags unfortunately can only be done gradually. The
area. Inevitably, 20,000 plastic bags that are used production process is relatively slow since bio-bag
for seedlings transplantation in the nursery are also is completely handmade. Moreover, this bio-bag can
wasted and left, hardly decomposed on the planting only last for about 3 months, while plants need to
area. This, unfortunately, is a paradox that are rarely stay in the nursery for more than 6 months. Given
realized by common practitioners. this situation, KMP and the local crafters have been
continuously innovating to accelerate the production
Inspired by women from the nearby villages who as well as improving the durability of the bio-
wove small baskets from local weeds (Lepronia sp), degradable bags.
KMP is introducing the use of bio-degradable bags
made from Lepronia sp. This weed (Lepironia sp.), is
130
Opportunity for Replication
As the material of bio-degradable bags is widely
available in the swamp environment, replication is
possible to be implemented in other areas with similar
ecosystem. Besides, this bio-degradable bags can also
be made from other plant-based materials such as
Pandanus, bamboo, or other weeds that contain solid
fibers.
In collaboration with:
• Government at the City / Regency Level
• Local NGO
132
Challenges and Learning Opportunity for Replication
The most challenging in this campaign is the collection Plastic is a global issue, and Unilever can solve it
part as segregating waste is not yet become a habit for alone. Our effort in the value chain has shown a
most Indonesian. significant impact on the plastic reduction. This can be
replicated in everywhere in Indonesia
In collaboration with:
Madrasah Ibtidaiyah Negeri (MIN) 5 Medan
Background and Program Description needs (such as rice, edible oil, sugar, soap etc.), and
Village Belawan II is a coastal area that has a serious (2) for education savings school children, which at
problem related to waste. In addition to the waste any time can be used to purchase school supplies and
carried by the ocean currents, the community also payment of school fees for children. Recently, the use
tends to litter, that causing a buildup of waste, thus of customer balances has also been expanded, such
making the environment so dirty. This condition makes as paying housing rent and paying monthly electricity
the people who live in Belawan II very vulnerable to costs.
diseases, such as skin diseases, dengue fever, malaria,
tuberculosis and dysentery. Waste Bank Berkah do the operational every
Wednesday starting at 09.30 - 15.00 WIB. In the
This is the motivation for a group of mothers to process, the Waste Bank Berkah is accompanied by
establish the Waste Bank Berkah on September 14, Yayasan Gugah Nurani Indonesia (GNI).
2016. One of the mothers have lost her grandchildren
who had dengue fever due to a dirty environment. Result and Impact
The goals of Waste Bank Berkah are: (1) Contributing The total number of customers registered since the
to reduce waste in Belawan II, and (2) Being a social beginning was 227 customers. At present the average
enterprise that can increase family income by customer who actively saves waste every week is 45
exchanging customer balances to meet daily needs, customers, with a total tonnage of waste ranging from
such as buying groceries and payment of educational 800-1.000 KG per month.
needs children's school. The average customer balance exchanged every
month is around IDR 50,000 - 100,000. The biggest
Implementation Process is that customers use it to pay rent for a house of IDR
Waste Bank Berkah also has a business concept that 300,000. On the other hand, the group mothers of the
is not much different with Bank. Every person who waste bank has increased its monthly income by IDR
comes to bring waste to the Waste Bank will first 50,000.
be registered as a customer, and will automatically
receive a Savings Book. Every waste saved will be In September 2019, Waste Bank Berkah has signed
converted into money and recorded in the customer's an agreement with MIN 5 Medan, in managing waste
balance. Then the Waste Bank will sell to the Central in the school environment. MIN 5 Medan will save all
Bank of Waste located in Medan Belawan District. the waste generated in the school environment to the
From this price difference, the Waste Bank gets the Waste Bank Berkah, and the balance of the savings
profit that is used for operational costs. will be used for school cleaning purposes, such as
buying a broom and trash basket, and also to add to
In Waste Bank Berkah, the customer's balance cannot the collection of books in the school library.
be withdrawn in cash, but can be exchanged into two
functions, namely (1) purchasing groceries for daily
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Challenges and Learning Opportunity for Replication
The main challenge is that not all people have been In terms of business potential, Waste Bank Berkah has
motivated to collect waste and save it at the Waste big sales potential. As a results of the study, that the
Bank Berkah. From the total adult population of more amount of waste produced by adults is 0.3 - 0.5 KG /
than 19,000, only 227 are registered as customers. day. If it is assumed that the average price of waste per
The main cause is the low awareness about the kilo is IDR 2,000, then monthly sales can be calculated
adverse effects of the accumulated waste. to be 0.3 KG x 30 days x 19,000 person x IDR 2,000 =
IDR 342,000,000.
Therefore, GNI continues to assist the Waste Bank
Berkah in conducting socialization to the whole For development and sustainability, GNI together with
community about the benefits of saving at the the group of mothers of Waste Bank, will continue to
Waste Bank Berkah, both economic benefits, and develop the Waste Bank Berkah, one of which is in
social benefits. On the other hand, GNI also builds 2020 will encourage the Waste Bank Berkah become a
partnerships with the Village Government, especially multi-business cooperative.
the head of the environment/sub-villages and PKK,
with hope that there will be policies issued by the Head
of Village (Lurah) so that the community, the head of
the environment and PKK are willing to be a customer
and actively save at the Waste Bank Berkah.
In collaboration with:
• Pendoworejo Village Government
• Giri Mulyo Subdistrict Government
There is no water filter system provided. They They offer a solution to prevent possible contamination
also boil their water before consuming it. Good by planning to make a cast cencrete well cover and
Neighbors Indonesia had provided well development protect the well with a circular building.
and reconstruction for 6 among 17 sub villages to Advocate the community to actively involve in the
overcome this issue. For this project, Good Neighbors project; Involve in monitor the water management
Indonesia is aiming to help this community to have project during preparation, construction, and after the
their own water management in order to solve this construction being done.
problem. Through piping system we can bring clean
water to each house in the project targeted area.
Result and Impact
136
There are 23 families from Muten sub village RT 05; Enterprise) staff to provide recommendations
RT 06; and RT 08 who will get direct benefit from this regarding the security of electricity design and
project. Each family on average consist of 3 people materials used. Preferably, the discussion involved the
every house. (Muten Sub Village Data, 2018). Total clean water project committee as well.
of families in Muten sub village are 63 families. Each
family on average consists of 3 family members. Opportunity for Replication
By involving the government at least up to the village
Challenges and Learning
level, then in the process of running the project there is
We only involve the government at the sub village cooperation in the supervision of the project can make
level in coordinating project planning. However, we bigger the impact of project. Regular updating the
should involve the government at least up to the project and have audience with District government
village level, then in the process of running the project have also acknowledgement from government that the
there is cooperation in the supervision of the project. project have good impact for community well-being.
We should involve the government at least up to the
village level, then in the process of running the project
there is cooperation in the supervision of the project.
We consult with local PLN (State Electricity
Principle 10:
Businesses should work against corruption in all its forms,
including extortion and bribery.
In collaboration with:
• Corruption Eradication Committee (KPK)
• Indonesian Chamber of Commerce (KADIN Indonesia)
140
mapping resulted by initial FGD activity, the
discussion on ACWG has successfully probed Opportunity for Replication
information about problems regarding to The initiative of establishing KAD is strategic for
corruption and unethical conduct occurred in influencing Indonesia’s EDBI and CPI. The dialogue
each area. Most of the problem regarding to the between private sector actors and government actors
potential corruption was related to procurement is aimed to build understanding and to advocate
and licensing issues. business environment that is fair, clean and still profit-
▪ The discussion enabled participants to formulate making.
recommendation to reduce potential corruption
problems. Some recommendations in licensing Besides strengthening KAD that takes public-private
issues were accepted and implemented by local partnership as the key approach, it is important to
government. build a strong platform of corruption prevention in
private sector in national level that involves policy
▪ The root of most of the problems was the lack of makers. GoI and KPK have initiated another public-
synchronization between national and regional public partnership called Stranas (Strategi Nasional/
regulations. It was necessary to deliver the National Strategy) which elements come from various
recommendation to the related stakeholders. The government offices in national level. One of the
recommendation was disseminated to KPK (as the prioritized issues of Stranas is business administration
initiator of KAD), KADIN Indonesia (as the private (tata niaga) that refers to building prevention initiatives
sector association) and LKPP (as the procurement with regard to corruption risk in private sectors.
policy maker).
Partnership is important in various settings, but it
Challenges and Learning tends to be overlooked in term of how to nurture
▪ The collaboration with KPK and KADIN Indonesia and grow the partnership in order to create systemic
worked effectively in almost all activities. The only changes. It needs to be navigated properly to produce
obstacle that emerged was time synchronizing of the intended results. This applies to KAD as a public-
each party to conduct activity. private partnership and Stranas as a public-public
partnership. Furthermore, it is also strategic to
▪ Despite various intervening challenges rising in all integrate KAD into Stranas initiative and it requires an
KAD, dialogue between government and private in-depth partnership that needs to be sustainable.
sector actors was significant to strengthen the
effort to prevent corruption. When the forum was To address those needs elaborated above, KPK and
participatory and people could discuss sensitive IBL can sustain the relationship among the two parties
issues, this added value to the effort. Information by working to assist KAD and Stranas by helping
was discussed openly, ideas were proposed, and them navigating the partnership. The assistance will
actions were taken. However, there is still a large contribute to enable both KAD and Stranas to produce
room of improvement to ensure this approach the intended outcomes.
growing more effective and sustainable. Hence,
the value of KAD to contribute to corruption
prevention is clear and the need to strengthen
them is obvious.
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media accounts to better support its position as the Opportunity for Replication
center of business ethic while also increasing its Each organization is unique, but KP believes the
visibility among partners. volunteering initiatives in empowerment can be applied
to other NPO as well. The approach and method being
Challenges and Learning used to improve the communication function of PJI
Many non-profit organizations overlook the importance and IBL are similar to what KP’s team uses in serving
of communication and do not allocate enough the commercial clients. NPOs can benefit from KP’s
resources to execute it properly. With regards to expertise in strategic communication to better engage
implementation, although the organizations have been their stakeholders and share business ethics and
purposeful in its communication practices, they are sustainability values.
still concentrated in some particular projects rather
than integrated as a dedicated function. It is essential
for NPOs with the constraint on resources to better
strategize their communication program so that it can
be carried out with minimum resources but still deliver
optimum impact.
Paramadina University
March 2019
Paramadina University campus and
the KPK headquarters
In collaboration with:
• Corruption Eradication Commission (KPK)
• Ford Foundation
144
and the KPK headquarters. The workshop was Opportunity for Replication
attended by 136 heads of regions from 42 districts This activity can be replicated, both for regional heads
and municipalities in Indonesia. These regional heads and for heads of government agencies. In the near
were very enthusiastic about asking and discussing the future, another partner has asked the Paramadina
problems faced in their respective regions in order to University to hold similar activities for other local
reduce corruption and improve the integrity of public governments. Paramadina has also developed
services. They really took advantage of forums that modules for this kind of activity. Paramadina University
were guided by experts in preventing and eradicating in partnership with the Ford Foundation is also
corruption. conducting research to develop training modules for
increasing integrity in the private sector
Challenges and Learning
Regional leaders expect that kind of workshops should
be conducted frequently, and can be done in their
respective regions for all levels of local government
officials. The KPK believes that all regional leaders
should have the opportunity to attend the same
workshop, especially for regions that have been
warned by the KPK that their regions are vulnerable to
corruption.
PPM Manajemen
October 2017 - June 2018
DKI Jakarta
Background and Program Description organization structure and personal needed for LSP-
There is a strong need in Indonesia, for students PPM, and assessment instruments and procedures.
as well as employees, to have competence-based We manage to prepare six competence schemes at the
certificate. This need is responded by PPM Manajemen same time to be submitted to BNSP.
as an opportunity to provide service to our clients.
PPM Manajemen itself has four strategic units, i.e. Second, multi-party involvement. It is not only our
PPM School Management that runs bachelor and staff and the consultant who get involved in this
master degree in management and accountancy, process. We also involve outside experts, including
Executive Development Services that runs public our alumni who work in related competence scheme.
training and certification preparation for employees We consult with officers from BNSP, officers from the
and executives, Organization Development Service Ministry of Employment, and other LSP (professional
that assists various organizations to enhance their certification institutes) as our peers. Third, continuous
capacity and quality, and Publishing unit that manages communication. We assign staffs who are responsible
publication and seminars. In order to capture the to visit and communicate regularly with various
certification need, PPM Manajemen establishes LSP- parties, mainly BNSP, to monitor the progress of
PPM, i.e. institute of professional certification as a license application. The purpose is to make sure that
new unit under PPM Manajemen. LSP-PPM has to the process goes on and, and at the same time, to
obtain license from BNSP, i.e. Indonesian Professional revise and complete documents needed.
Certification Authority. And this is the challenge.
Most people perceive that getting license from public Result and Impact
authority means under table money, bribery, and fraud. The adoption of the combination of those three
As we are committed to be an institution with zero approaches proves that getting license from a public
fraud, we are committed to apply the license without body can be done without fraud. Thanks to Corruption
corruption. Eradication Commission and social movement in
Indonesia that support the development of clean and
Implementation Process strong public governance, we strongly believe that
In order to keep our values as a zero fraud, we apply public institution including BNSP also strongly commit
three approaches. First, full compliance to BNSP a clean and strong governance.
regulation. We set up a team to review all regulations.
We also invite an independent consultant who is
expert in applying license to BNSP. As a result, we
successfully provide the documents for licensing,
146
Challenges and Learning Opportunity for Replication
Apart from the fact that the license is finally issued by This process certainly will be replicated because we
BNSP, the whole needs more than six months from the are preparing to apply other competence schemes
beginning until the end. For this, we have to allocate under LSP-PPM. By using our experience, we are
resources, especially personal, to focus on this confident to apply the next license with shorter
process. We expect that the process will be shortened time and zero fraud. We urge other institutions to
in the future so we can capture the opportunity and, implement our approaches aforementioned in order to
as a result, our market and our institution can benefit contribute to the development of clean, strong public
sooner. governance.
Lise Kingo
CEO & Executive Director
United Nations Global Compact
148