K Service Source

Power Macintosh/Performa
5200 and 5300
(not 5260, 5280)
Power Macintosh 5200/75 LC, 5300/100 LC
Performa 5200CD, 5215CD,5300CD
International Performa 5320CD
 K Service Source

Basics
Power Macintosh/Performa 5200
and 5300 (not 5260, 5280)
Basics System Overview - 1

System Overview
The Power Macintosh 5200/5300 computer series
combines RISC-based PowerPC performance, full
multimedia features, and low cost in a sleek all-in-one
design.

The design includes expansion slots for 68040 LC

communications and PDS cards, as well as other video-in,
video tuner, and video-out options. Options include an IDE
hard drive in a variety of capacities and a trayloading CD-
ROM drive.
Basics Rev. B, 5000 Series - 2

Rev. B, 5000 Series

Apple introduced an updated 5000 series version several
months after introduction. Referred to in this manual as
“Rev. B,” the updated version incorporates design changes
that are not backward-compatible.

To determine which version you are servicing, remove the

front bezel and note the location of the speakers. If the
speakers are part of the front bezel, the unit is the original
version. To service the original version, follow the manual
for take-apart procedures and parts information, unless the
procedures specify Rev. B.

If the speakers are attached to the sides of the metal chassis,

the unit is Rev. B. To service Rev. B models, follow the
manual, substituting Rev. B procedures and parts.
Basics Rev. B, 5000 Series - 3

Another way to identify a 5200 series version A and Rev. B

is to look at the back of the computer for the part number
and manufacture date. The label with this information is on
the lower part of the plastic case. Version A contains one of
these numbers: 620-0635 or 620-0835. Rev. B contains
one of these numbers: 620-0637 or 620-0837.
Basics Performa 5320CD - 4

Performa 5320CD
The Performa 5320CD supersedes the 5300CD. It has a
PowerPC 603e processor running at 120 MHz and 16 MB of
RAM on the logic board. All other hardware features are the
same as the Performa 5300CD. This is an international
product not sold in the U.S.
Basics Open Transport - 5

Open Transport
Open Transport 1.1 does not work on 5200 or 5300 Series
computers. These computers require Open Transport 1.1.1.
When version 1.1.1 is installed on these computers, a dialog
box may appear indicating that a hardware issue was
detected. This message means that Open Transport can’t be
installed until the cache/ROM DIMM is replaced.

The required repairs are covered under the Apple Repair

Extension Program. The models included in this program are
Power Macintosh 5200/75 LC and 5300/100 LC,
Macintosh Performa 5200, 5215, and 5300. Look for
repair program instructions in the REA Procedures chapter.
Basics Service Strategy - 6

Service Strategy
Service the Power Macintosh/Performa 5000 series
through module exchange and parts replacements. Customers
can request on-site service from an Apple Authorized
Service Provider Plus (AASP+) or Apple Assurance. They
can also choose carry-in service from an Apple Authorized
Service Provider (AASP).

Ordering
AASPs planning to support the Power Macintosh/Performa
5000 series may purchase service modules and parts to
develop servicing capability. To order parts, use the
AppleOrder system, or refer to the “Service Price Pages.”
Large businesses, universities, and K-12 accounts must
provide a purchase order (PO) on all transactions, including
Basics Service Strategy - 7

orders placed through the AppleOrder system. Service

Providers not enrolled in AppleOrder may fax their orders
to Service Provider Support (512-908-8125) or mail
them to

Apple Computer, Inc.

Service Provider Support
MS 212-SPS
Austin, TX 78714-9125

Warranty and AppleCare

These new computers are covered under the Apple One-Year
Limited Warranty. The AppleCare Service Plan is also
available. Service Providers are reimbursed for warranty
and AppleCare repairs made to these computers. For pricing
information, refer to the AppleCare section in the “Service
Price Pages.”
Basics Service Strategy - 8

Diagnostics
Use MacTest Pro for Power Macintosh to perform
diagnostics on the Power Macintosh/Performa 5000 series.

Design for Serviceability

To access the floppy drive, CD-ROM drive, or front panel
control board, remove the drive and controls bezel. To
service the logic board, hard drive, or video options, remove
the I/O door. The logic board slides out from a connector
similar to the connector on Macintosh LC 630 and LC 500.

The CRT and degauss frame are matched at the factory and are
removed and replaced as a unit. The chassis harness is one
service module, including the metal chassis and logic board
connector with cables.
Basics User Controls - 9

User Controls
User controls include
• Soft power-on control from keyboard
• Front-panel sound-control pushbuttons
• Front-panel brightness-control pushbuttons
• Optional infrared remote control
Basics Internal Expansion Connections - 10

Internal Expansion Connections

Expansion connections on the logic board include
• 2 DRAM SIMM expansion slots
• LC Processor Direct Slot (PDS)
• Communications slot for modems and Ethernet
• Video-in slot for real-time video display, capture, and
overlay
• External video port

An expansion ribbon connector for an optional TV Tuner card

provides NTSC and PAL input from an external TV antenna or
cable.
Basics Intelligent Device Electronics (IDE) Hard Drive - 11

Intelligent Device Electronics (IDE)

Hard Drive
The internal hard drive uses Intelligent Device Electronics
(IDE) technology, commonly used in DOS-compatible
systems. The IDE hard drive functions the same as a typical
SCSI hard drive. You must replace IDE drives like-for-like.

The IDE drive does not affect SCSI ID selections or SCSI

termination schemes. Seven external SCSI devices may be
daisy-chained through the external SCSI port.
Basics Processor Direct Slot (PDS) - 12

Processor Direct Slot (PDS)

The LC-PDS is compatible with the PDS in the Macintosh LC
family of computers, but it is not a true PDS. Like the
expansion slot in the other models in the Power Macintosh
and Performa 5000 series, this expansion slot supports
many PDS cards designed to operate with the MC68030 bus.

While the I/O expansion slot accepts PDS cards designed for
the Macintosh LC family of computers, some of those cards
do not work. PDS cards designed to interact with the main
processor—to provide, for example, a RAM cache or an
FPU—will not work in the I/O expansion slot.
Basics Video-In Card - 13

Video-In Card
The Video-In Card is an optional card included with the Apple
Video System. It allows users to digitize video from the TV
Tuner, MPEG Card, and external composite or S-video
inputs. It accepts NTSC, PAL, or SECAM format video and
also provides stereo audio inputs.

Install the Video-In Card into the dedicated 60-pin, 1.75-

inch video slot.
Basics MPEG Card - 14

MPEG Card
The MPEG Card is an optional card included with the Apple
MPEG Media System. The MPEG Card requires that the
Video-In Card be installed. It provides hardware
decompression for MPEG movie files, enabling full-screen
(through pixel doubling), 30-frames-per-second, 24-bit
video playback with 16-bit audio. After the MPEG movies
are compressed, they are sent to the Video-In Card, which
converts the data into digital format for output to the screen.

Install the MPEG Card in the processor direct slot.

Basics TV Tuner Module - 15

TV Tuner Module
The TV Tuner, an optional module included with the Apple
TV/Video System, turns the computer into a television
receiver. The TV Tuner requires the Video-In Card, which is
also included with the Apple TV/Video System. The TV Tuner
receives incoming television signals from cable or antenna
television inputs, and then sends the information to the
Video-In Card, which converts the data for display on the
screen. In the United States, only NTSC is supported, but
PAL and SECAM are available internationally.

Install the TV Tuner in a separate bay at the rear of the

computer, below the logic board.
Basics TV/FM Radio Tuner Card - 16

TV/FM Radio Tuner Card

The TV/FM radio tuner card turns the computer into a
television and FM radio receiver, complete with remote
control. An expansion ribbon connector for the optional
TV/FM radio tuner card provides NTSC and PAL input from
an external TV antenna or cable. Change channels by typing
the channel number on the keyboard or with the remote
control. Switch between the current and previous channel by
pressing the Tab key. The computer displays the user-
assigned channel name on the picture in the video window.

Apple Video Player software supports the TV/FM tuner card.

The user can disable channels and require a password to
access the disabled channels. Users can also capture or
freeze a single frame of video or record a segment of video as
a QuickTime movie. It isn’t possible to resize the window
while recording a movie.
Basics TV/FM Radio Tuner Card - 17

The TV picture is in its own window on the desktop, and the

default size of the window is 320x240 pixels. The picture
can be resized from 160x120 pixels up to 640x480 pixels.
The resolution of the picture does not increase at larger
window sizes, but the image is expanded by doubling the
pixel size or by two-dimensional linear interpolation.

The TV signal is carried in YUV format for improved picture

clarity. The YUV format is 16-bit, with 8 bits for the Y
(luminance) channel and 8 bits for the U and V
(chrominance) channels to share by multiplexing. The
picture is clearer because the YUV format carries more
levels of luminance information.
Basics TV/FM Radio Tuner Card - 18

The card is available in versions for NTSC, PAL, and SECAM

television systems. The features of the TV tuner include the
following:
• Remote tuner for 181 broadcast and cable channels (U.S.
version)
• Coaxial connector for TV antenna or cable input (F-type
connector in U.S. and Japanese version, IEC-type
connector in Europe)
• TV picture in a resizable and movable window
• YUV format for improved clarity
• Closed captioning and teletext support
• Software password protection
• Automatic and manual channel programming
• Single remote control for TV and for playback of audio
CDs
Basics TV/FM Radio Tuner Card - 19

The features of the FM radio tuner include the following:

• FM radio frequencies received and displayed
• Stations scanned and searched up and down the frequency
spectrum
• Step frequency
• DX mode to tune out harmonic spillover from other
stations
• Stereo/mono station indicator
• Preset station programming
Basics External Video Connector - 20

External Video Connector

The External Video Connector is an optional module that
provides the computer with video output (mirroring).
Install the External Video Connector in a dedicated
3/4-inch, 22-pin slot on the logic board.
Basics Apple Presentation System - 21

Apple Presentation System

The Apple Presentation System (APS) is an external module
that uses the 15-pin video output connector on the
computer, and then provides a video signal for a separate
television display or for recording on a VCR. The APS
supports video mirror mode, where the image on the
television display is the same as the computer’s primary
video monitor. The APS is required for video mirroring.
Basics CRT and Degauss Frame - 22

CRT and Degauss Frame

The CRT and degauss frames are precisely matched at the
factory and must be removed and replaced as a unit.
Basics Front View - 23

Front View
Built-In Microphone Color Display

CD-ROM Drive (optional)

Floppy Disk Drive

CD-ROM Drive

Sound Control Buttons

Screen Control Buttons
Power Key
Stereo Speakers

Tilt-and-Swivel Base

Remote Control Sensor

Power-On Light
Keyboard Headphone Jack Mouse
Basics Rear View - 24

Rear View
Microphone
Rear Assembly
Housing

Power
Supply
Assembly Analog
CRT Video Board
Board Assembly
Assembly
Floppy
Drive CD ROM
Drive
Hard
Drive Logic
Board
Tilt-Swivel
Assembly I/O Panel
TV Assembly
Tuner
Board
Basics I/O Panel - 25

I/O Panel

Video Input External Video

Output Communication
Access Cover
Connector Cover Card Access Cover

ADB Printer Modem SCSI Sound Sound PDS

Port Port Port Port Input Output Cover
Port Port
Basics 5200 Logic Board - 26

5200 Logic Board

Monitor-Out
Slot Battery
Video-In
Slot

Communications
Card Slot

ROM
Slot PDS

DRAM SIMM Slots

Basics 5300 Logic Board - 27

5300 Logic Board

Monitor-Out
Slot Battery
Video-In
Slot

Processor Communications
with Card Slot
Heatsink

ROM
Slot PDS

DRAM SIMM Slots

 K Service Source

Specifications
Power Macintosh/Performa 5200
and 5300 (not 5260, 5280)
 Specifications Processor - 1

Processor

CPU

5200 Series PowerPC 603 processor

75 MHz

5300 Series PowerPC 603e processor

(except 5320) 100 MHz

5320 PowerPC 603e processor

120 MHz

Addressing 64-bit PowerPC bus

 Specifications Memory - 2

Memory

DRAM

5200 and 5300 Series 8 MB DRAM, minimum, in one SIMM slot

(except 5320) (No RAM soldered on board)
Expandable to 64 MB in two SIMM slots (72-pin, 80 ns or faster
SIMMs)

5320 16 MB DRAM
Expandable to 64 MB in two SIMM slots (72-pin, 80 ns or faster
SIMMs)
 Specifications Memory - 3

Frame Buffer 1 MB DRAM on board, for video support

ROM 4 MB

Cache Memory 256K Level 2

 Specifications Disk Storage - 4

Disk Storage

Floppy Drive 1.4 MB Apple SuperDrive Manual Insert

Hard Drive

5200 Series 500 MB, 700 MB, or 1 GB IDE hard drive

5300 Series 1.2 GB IDE hard drive

CD-ROM Drive

5200 Series Optional Apple 300i Plus CD-ROM drive

5300 Series Standard AppleCD 600i drive

 Specifications I/O Interfaces - 5

I/O Interfaces

Serial Two RS-232/422 serial ports for modem and printer

(mini DIN-8 connectors) LocalTalk supported

SCSI One external SCSI port (DB-25 connector)

Supports up to seven SCSI devices

Apple Desktop Bus One Apple Desktop Bus (ADB) port (mini DIN-4 connector)

Sound Input Built-in microphone for monaural sound input.

Sound-input port for microphone or line input. The port accepts
stereophonic input, but sound is combined into monophonic
sound for play-through or recording.
 Specifications I/O Interfaces - 6

Sound Output Two stereophonic sound output ports, level nominally 0.5 V RMS
into 39 ohms
One front headphone jack, one rear stereo mini phonejack
Internal stereo speakers

External Video One DB-15 mirror video out connector using optional video
Connector connector kit. This feature provides “mirroring” (or display
of the system’s monitor’s screen on a presentation screen).
(Note: the external video display is presentation only. It cannot
be manipulated directly by mouse or other input signals.)

Video-in Slot One 60-pin video-in slot for optional expansion card providing
real-time video display, capture, and overlay.

TV Tuner One 10-pin port for TV Tuner card

 Specifications I/O Interfaces - 7

Communications One 112-pin internal expansion slot for modem or Ethernet card
(68040-bus configuration)

Processor-Direct Slot One 96/114-pin internal expansion slot for LC-compatible

processor-direct card

Controls Soft-power control from keyboard

Front panel pushbutton control for sound volume
Front panel pushbutton control for display brightness
Infrared remote control option
 Specifications I/O Devices - 8

I/O Devices

Keyboard AppleDesign Keyboard, Apple Extended Keyboard (other ADB

keyboards supported)

Mouse Apple Desktop Bus Mouse II

Mechanical tracking, optical shaft, or contact encoding

Microphone Integrated microphone for monophonic sound input

Speaker Integrated stereo speakers capable of delivering 8-bit stereo

sound
 Specifications Sound and Video - 9

Sound and Video

Sound Generator Records at 11-kHz or 22-kHz sample rate

Plays back at 22-kHz sample rate
Two speakers with enhanced stereo sound
Allows playback and recording of ordinary audio compact discs
(CDs)
16-bit monophonic sound input
16-bit stereophonic sound output (16-bit CD stereophonic
playback), level nominally 0.5 V RMS into 39 ohms
Sound-input port for microphone or line input; accepts
stereophonic input, but sound is combined into monophonic
sound for play-through or recording
Two stereophonic sound output ports, level nominally 0.5 V RMS
into 39 ohms
Internal speaker muted when a plug is inserted into an output jack
 Specifications Sound and Video - 10

Built-in Video Dot Pitch: 0.28 mm

Display Vertical Frequency: 66.7 Hz
Active Raster Size (nominal): 9.5 in. by 7.3 in. (240 mm by 185
mm)
White Point: 9,300° K
Shipping Brightness (nominal): 25-foot lamberts

15-inch Shadow Mask display (12.8-inch viewable image)

Gun Configuration: Horizontal inline
Phosphor (aluminized): P22 derivative
Phosphor CIE Coordinates:

Red x = 0.625 ± 0.020, y = 0.340 ± 0.020

Green x = 0.280 ± 0.020, y = 0.595 ± 0.020

Blue x = 0.155 ± 0.015, y = 0.070 ± 0.015

 Specifications Sound and Video - 11

Video Modes Support these video modes:

640x480 resolution with 16-bit color

800x600 resolution with 8-bit color

832x624 resolution with 8-bit color (does not support video

input)
 Specifications Sound and Video - 12

Monitor Timings
640x480 Resolution
at 60 Hz

Horizontal Timing Back Porch: 48 dots

H SYNC: 96 dots
Front Porch: 16 dots
1 dot: 39.72 ns
1 H: 31.77 ms
1/dot: 25.175 MHz
Vertical Timing Back Porch: 33 H
V SYNC: 2 H
Front Porch: 10 H
1 H: 31.77 ms
1/H: 31.5 kHz
1V: 16.67 ms
1/V: 59.988 Hz
 Specifications Sound and Video - 13

Monitor Timings
640x480 Resolution
at 66.67 Hz

Horizontal Timing Back Porch: 96 dots

H SYNC: 64 dots
Front Porch: 64 dots
1 dot: 33.06878 n
1 H: 28.5714 ms
1/dot: 30.24 MHz
Vertical Timing Back Porch: 39 H
V SYNC: 3 H
Front Porch: 3 H
1 H: 28.5714 ms
1/H: 35.000 kHz
1V: 15.000 ms
1/V: 66.666 Hz
 Specifications Sound and Video - 14

Monitor Timings
800x600 Resolution
at 60 Hz

Horizontal Timing Back Porch: 88 dots

H SYNC: 128 dots
Front Porch: 40 dots
1 dot: 25.000 ns
1 H: 26.4 ms
1/dot: 40.000 MHz
Vertical Timing Back Porch: 23 H
V SYNC: 4 H
Front Porch: 1 H
1 H: 37.879 ms
1/H: 16.58 kHz
1 V: 60.3165 ms
1/V: 60.3165 Hz
 Specifications Sound and Video - 15

Monitor Timings
800x600 Resolution
at 72 Hz

Horizontal Timing Back Porch: 64 dots

H SYNC: 120 dots
Front Porch: 56 dots
1 dot: 20.000 ns
1 H: 20.800 ms
1/dot: 50.000 MHz
Vertical Timing Back Porch: 23 H
V SYNC: 6 H
Front Porch: 37 H
1 H: 20.800 ms
1/H: 48.077 kHz
1 V: 13.853 ms
1/V: 72.186 Hz
 Specifications Sound and Video - 16

External Video Supports video mirroring on the following external monitors (at
Connector product introduction):
(Optional) • 640x480 resolution: Macintosh 12-inch Color Display, Apple
Color Plus 14-inch Display, Apple Performa Plus Display,
Apple Multiple Scan 15 Display, Apple Multiple Scan 17
Display, Apple Multiple Scan 20 Display
• 800x600 resolution: Apple Multiple Scan 15 Display, Apple
Multiple Scan 17 Display, Apple Multiple Scan 20 Display, and
SVGA monitors
 Specifications Electrical - 17

Electrical

Line Voltage 100–240 VAC

Frequency 47–63 Hz

Power 125 W
Surge Voltage: 300 V rms for 100 ms
Peak Inrush Current: 40 A pk
Current: 2.5 A maximum for all line and load conditions
Power: 220 W maximum for all line and load conditions
 Specifications Physical - 18

Physical

Dimensions Height: 17.5" (445 mm)

Width: 16" (406 mm)
Depth: 15.1" (383 mm)

Weight Without CD-ROM: 17 lb.

With CD-ROM: 19 lb. (21.15 kg)
Weight varies with options
 Specifications Environmental - 19

Environmental

Temperature Operating: 50°–104° F (10°–40° C)

Transit (72 hours): –40° F to +149° F (–40° C to +65° C)
Storage (6 months): –40° F to +116° F (–40° C to +47° C)

Humidity Noncondensing, 20–95%

Altitude 0–10,000 ft. (0–3,000 m)

 K Service Source

Troubleshooting
Power Macintosh/Performa
5200 and 5300 (not 5260, 5280)
Troubleshooting General - 1

General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
( Note: If you have replaced a module, reinstall the original
module before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.

For additional assistance, contact Apple Technical Support.

Troubleshooting First Checklist - 2

First Checklist
Jitter, faint lines, or screen movement can be caused by external
interference such as electronic devices and fluorescent lights.
Move the unit to another room or building to help determine if
external interference is the source of the problem.

A misadjusted screen can mimic the same symptoms as analog

board or CRT failures. By performing the adjustment procedures,
you might determine if one or more of the adjustments is the cause
of the problem.
 Troubleshooting Symptom Charts/System - 3

Symptom Charts
System
System 1 Verify that system software is version 7.5 or later.
intermittently 2 Verify that software is compatible with system.
crashes or hangs 3 If clock chip at U10 is not p/n 343S1191 or 343S1121,
replace logic board. (Ignore any letters following part
number.)
4 If ROM DIMM is laid out as shown on next page, and doesn’t
have a sticker on center chip, replace DIMM.
5 If Ethernet card is installed, verify that it is fully seated.
6 Check that system has enough memory installed for
application.
Troubleshooting Symptom Charts/System - 4

No Sticker

ROM DIMM

Chip at
U10

Logic Board

Figure 1: ROM DIMM

 Troubleshooting Symptom Charts/System - 5

System does not start 1 Reset logic board. Refer to Additional Procedures.
up 2 Replace power supply.
3 Check power cord connection.
4 Replace logic board. Retain customer’s SIMMs.

System will not start 1 Verify keyboard as known-good.

up from keyboard, 2 Replace analog board.
but will start up from
rear power switch

System continually 1 Verify keyboard as known-good.

restarts after 2 Replace analog board.
Shutdown from
Special menu
 Troubleshooting Symptom Charts/System - 6

Flashing “?” 1 Diagnose hard drive with Disk First Aid included on Power
appears at startup in Macintosh CD-ROM.
system with vacant 2 Perform repairs, and then go to step 4.
PDS and 3 If repairs are impossible, back up drive, reformat with
communications slots Drive Setup 1.0.3, and then go to step 4.
4 Update driver using Drive Setup 1.0.3.
5 Perform clean install of system software.

Flashing “?” Note: Version “B” logic boards display a “B” at the end of the
appears at startup in serial number printed on the board near the communications
system with version port. (See figure on the next page.)
B logic board and 1 Verify that system software is version 7.5 or later.
card in PDS or 2 If chip at logic board location U6 does not include picture of
communications Texas and is p/n 343S0138-a, and there is no wire at U27
slot on underside of board, replace logic board.
Troubleshooting Symptom Charts/System - 7

Apple Computer
Inc. @199X
XXX-XXXX-B
Apple Computer
Inc. @199X
XXX-XXXX-B

No Picture
of Texas

Part No. U6
343S0138-a

Figure 2: Identifying Version B Logic Boards

 Troubleshooting Symptom Charts/System - 8

Menu bar constantly 1 Verify that front-panel control buttons are not jammed.
flashes or system 2 Verify “mute” is not selected in the Sound control panel.
constantly beeps 3 Reseat drive bezel and front-panel control board.

System shuts down Replace analog board.

when Restart chosen
from Special Menu.
 Troubleshooting Symptom Charts/Audio - 9

Audio
Distorted or garbled Replace analog/video board assembly.
sound from both
speakers

Distorted or garbled 1 Replace defective speaker.

sound from one 2 Replace analog/video board assembly.
speaker

Sound distortion Replace MPEG board with modified MPEG board. A modified
with MPEG board board should have a jumper present from U5 Pin 2 to D1 Pin 1.
installed

No sound output from 1 Check sound source.

speakers 2 Check that speaker cable at connector P803 on analog board
is plugged in and not defective.
3 Reseat drive bezel and front-panel control board.
 Troubleshooting Symptom Charts/Audio - 10

Crackling noise is 1 If static noise varies while adjusting volume with Sound
present when control panel, use Audio Volume Extension 1.1 or later.
playing sounds other Note: Audio Volume Extension is available from standard
than system beeps Apple software update sites.
and not in “play 2 Replace logic board.
through” mode
 Troubleshooting Symptom Charts/Video - 11

Video
Screen is black, too 1 Adjust contrast button on front bezel.
dark, or too bright; 2 Adjust brightness. Use Screen control panel.
audio and drive 3 Check yoke cable connection.
operate 4 Perform video adjustments. Refer to “Video” in
Adjustments chapter.
5 Replace analog/video board assembly.
6 Replace power supply board.
7 Replace CRT.

Screen is bright and 1 Perform video adjustments. Refer to “Video” in

audio is present, but Adjustments chapter.
no video information 2 Replace analog/video board assembly.
is visible
 Troubleshooting Symptom Charts/Video - 12

Video will not play 1 If chip at location U12 on MPEG card displays number
or system hangs 341SO205, check all connections.
when attempting to 2 If chip at location U12 on MPEG card does not display
run video in units number 341SO205, replace MPEG card.
with MPEG card

Single vertical or 1 Replace analog/video board assembly.

horizontal line is 2 Replace CRT.
displayed

Predominant color 1 Verify that video board is securely connected to CRT

tint or color cannot socket.
be adjusted 2 Check cable connections to analog/video board.
3 If analog/video board is Rev A, replace internal RGB cable.
4 Replace analog/video board assembly. Perform video
adjustments (refer to “Video” in Adjustments chapter).
5 Replace CRT.
 Troubleshooting Symptom Charts/Video - 13

Picture breaks into 1 Perform geometry adjustments. Refer to “Geometry” in

diagonal lines, or Adjustments chapter.
picture rolls 2 Replace analog/video board assembly.
vertically or
horizontally

Out of convergence 1 This problem rarely indicates a defective module. Some

(color bleeds from misconvergence is normal, especially around edges of screen.
text or lines) Contact Apple Technical Support if you’re uncertain whether
misconvergence is within specification.
2 Replace analog/video board assembly.

Black screen spots Replace CRT.

(burnt phosphors)
 Troubleshooting Symptom Charts/Video - 14

Screen jitters or 1 Refer to “First Checklist” in Troubleshooting chapter. Move

flashes electrical devices (other monitors, scanners, and so on)
away from monitor. Temporarily shut off all fluorescent
lights in area.
2 Move unit to another room or building and check if symptom
persists.
3 Replace analog/video board assembly.

Out of focus 1 Perform focus adjustment. Refer to “Focus” in Adjustments

chapter.
2 Check for proper screen luminance. If luminance is off,
perform Cutoff and White Balance procedures. Refer to
“Video” in Adjustments chapter.
3 Replace analog/video board assembly.
 Troubleshooting Symptom Charts/Video - 15

Raster size too short/ Install monitor adjustment cable, and set appropriate on-screen
tall or narrow/wide video adjustment controls to vertical height of 185 mm (7.3
inches) and to horizontal width of 240 mm (9.5 inches).

Linearity bad (size of Replace analog/video board assembly.

text/graphics differs
at top, bottom, or
sides of screen)

Raster tilted or 1 Refer to “First Checklist” in Troubleshooting chapter. Move

shifted metal objects away from monitor.
2 Perform appropriate geometric adjustments. Refer to
“Geometry” in Adjustments chapter.
3 Replace analog/video board assembly.
 Troubleshooting Symptom Charts/Video - 16

Raster distorted 1 Refer to “First Checklist” in Troubleshooting chapter.

(barrel-shaped, 2 Perform appropriate geometric adjustments. Refer to
corners not square, “Geometry” in Adjustments chapter.
stretched or 3 Install monitor-adjustment cable and use on-screen video
compressed at top of adjustment controls to eliminate distortion. Based on video
display, or sides not tolerances, some distortion is allowed and setting need not be
perpendicular) perfect. Contact Apple Technical Support if you’re unsure
about tolerance level.
4 Replace analog/video board assembly.

Raster not centered 1 Adjust horizontal or vertical shift control. Refer to

Adjustments chapter.
2 Refer to “First Checklist” in Troubleshooting chapter.
3 Install monitor-adjustment cable and use on-screen video
adjustment controls to center raster. If centering range is
insufficient, change the setting of switch SW701
(three-position switch).
 Troubleshooting Symptom Charts/Video - 17

Screen has white 1 Refer to “First Checklist” in Troubleshooting chapter.

areas with blotches of 2 Because this purity problem can be caused by magnetic
color fields, move unit to another location.
3 Degauss display with manual degaussing coil. (Degaussing
coils can be purchased at most major electronic parts
stores.)
 Troubleshooting Symptom Charts/Floppy Drive - 18

Floppy Drive
Audio and video are 1 Replace bad disk with known-good disk.
present, but internal 2 Replace floppy drive.
floppy drive does not 3 Replace logic board. Retain customer’s SIMMs.
operate

Disk ejects; display 1 Replace bad system disk with known-good system disk.
shows icon with 2 Replace floppy drive.
blinking “X” 3 Replace logic board. Retain customer’s SIMMs.

Unable to insert disk 1 To eject previously inserted disk, insert opened paper clip
all the way into hole beside floppy drive.
2 Switch off system and hold mouse button down while
switching system on (to complete eject cycle).
3 Replace floppy drive.
 Troubleshooting Symptom Charts/Floppy Drive - 19

Disk does not eject 1 Insert opened paper clip into hole beside floppy drive.
2 Switch off system and hold mouse button down while
switching system on (to complete eject cycle).
3 Replace floppy drive.

Internal floppy drive 1 Replace bad disk with known-good disk.

runs continuously 2 Replace floppy drive.
3 Replace logic board. Retain customer’s SIMMs.
 Troubleshooting Symptom Charts/Hard Drive - 20

Hard Drive
Internal or external 1 Verify that all hard drive connections are secure.
hard drive does not 2 Verify that external drive is properly terminated.
operate 3 Reseat logic board.
4 Replace internal IDE hard drive.
5 Replace chassis/wiring harness.
6 Replace logic board. Retain customer’s SIMMs.

Internal hard drive 1 Verify that system software is version 7.5 (or later).
runs continuously 2 Replace hard drive cable.
3 Replace internal hard drive.
4 Replace logic board. Retain customer’s SIMMs.

Hard drive not found Use Drive Setup 1.03 to attempt mounting the hard drive.
when booted from CD-
ROM drive
 Troubleshooting Symptom Charts/CD-ROM Drive - 21

CD-ROM Drive
CD-ROM drive does 1 Exchange compact disc (if disc is dirty or damaged).
not accept disc 2 Replace CD-ROM drive mechanism.
3 Replace SCSI data cable.

Volume control does 1 Check Sound control panel setting.

not operate correctly 2 Check front-panel controls.
3 Reseat the drive and control bezel.
4 Verify that the front-panel control board is completely
installed.
5 Reseat CD adapter connector.
6 Replace CD adapter connector.
7 Replace CD-ROM drive.
8 Replace chassis/wiring harness.
 Troubleshooting Symptom Charts/CD-ROM Drive - 22

Computer cannot 1 Reseat CD-ROM drive adapters.

mount known-good 2 Check SCSI ID setting. (Internal CD-ROM drive was
CD-ROM drive originally set to 3 at factory.)
3 Replace CD-ROM drive.
4 Replace chassis/wiring harness

When an internal and 1 Verify that ID switch setting on external SCSI device is
external SCSI device higher than 0. Verify that ID switch setting on external SCSI
are present, only one device does not duplicate ID switch settings on other external
starts up SCSI devices.
2 Replace terminator on external SCSI device.
3 Replace SCSI select cable.

CD Plus (CD+) Replace CD-ROM drive.

format CD-ROM disc
causes stuttering
sound, and may not
mount.
 Troubleshooting Symptom Charts/CD-ROM Drive - 23

Eject button sticks. Replace the front bezel (P/N 922-1398 Rev. A or P/N 922-
1857 Rev. B).
 Troubleshooting Symptom Charts/Peripheral - 24

Peripheral
Cursor does not move 1 Restart system.
2 Check mouse connection.
3 If mouse was connected to keyboard, connect mouse to rear
ADB port and disconnect keyboard. If mouse works, replace
keyboard. If mouse does not work in ADB port, replace mouse.
4 Reseat logic board.
5 Replace logic board. Retain customer’s SIMMs.

Cursor moves, but 1 Replace mouse.

clicking mouse 2 Reseat logic board.
button has no effect 3 Replace logic board. Retain customer’s SIMMs.
 Troubleshooting Symptom Charts/Peripheral - 25

Cannot double-click 1 Remove extra system files on hard drive.

to open application, 2 Check mouse speed on Control Panel.
disk, or server 3 Unplug 4.5 battery, wait 20 seconds, plug in battery, and
restart computer.
4 If mouse was connected to keyboard, connect mouse to rear
ADB port and disconnect keyboard. If mouse works, replace
keyboard. If mouse does not work in ADB port, replace mouse.
5 Replace logic board. Retain customer’s SIMMs.

No response to any 1 Verify that system software is version 7.5 (or later).
key on keyboard 2 Check keyboard connection to ADB port.
3 Replace keyboard.
4 Reseat logic board.
5 Replace logic board. Retain customer’s SIMMs.
 Troubleshooting Symptom Charts/Peripheral - 26

Known-good 1 Verify that Chooser and Control Panel are set correctly.
StyleWriter, 2 Verify that printer driver and system software are not
ImageWriter, or corrupt.
ImageWriter II does 3 Verify system software is version 7.5 (or later).
not print 4 Check printer DIP switches.
5 Replace printer interface cable.
6 Replace logic board. Retain customer’s SIMMs.

Known-good 1 Verify that Chooser and Control Panel are set correctly.
LaserWriter does not 2 Verify that printer driver and system software are not
print corrupt.
3 Replace printer interface cable(s).

Doesn’t recognize 1 Check for proper SCSI termination.

SCSI device 2 Check that the SCSI cable is good and firmly connected.
3 Check the SCSI device manual for required software.
 Troubleshooting Symptom Charts/Miscellaneous - 27

Miscellaneous
Clicking, chirping, 1 Replace analog board.
or thumping sound 2 Replace logic board. Retain customer’s SIMMs.

Smoke or Odor 1 Replace Analog board.

Present 2 Replace Power Supply.
3 Replace Logic Board.

No video, no audio, and 1 Connect power cord.

no drive operation 2 Switch power on.
3 Replace power cord.
4 Replace analog board.
5 Replace logic board. Retain customer’s SIMMs.
 Troubleshooting Symptom Charts/Miscellaneous - 28

Screen shows “Sad 1 Replace RAM SIMMs on logic board.

Macintosh” icon and 2 Replace logic board. Retain customer’s SIMMs.
black vertical lines;
screeching sound

Rattling sound at Press or fold Apple External Video cable to prevent it from
startup in system contacting fan blades.
with Apple External
Video Connector

Headphone jack does 1 Verify that headphone jack is seated properly.

not operate correctly 2 Replace front panel control board.
3 Replace chassis/wiring harness.
 Troubleshooting Symptom Charts/Miscellaneous - 29

“Sad Macintosh” icon 1 Verify that no disc is in CD-ROM drive.

2 Disconnect all external SCSI devices and attempt to restart
computer.
3 Disconnect internal SCSI device and attempt to start
computer with known-good floppy disk.
4 Replace bad SCSI drive with known-good SCSI drive.
5 Replace RAM SIMM on logic board.
6 Replace logic board. Retain customer’s SIMMs.

No sound from 1 Check that volume is turned on (manually or through Control

known-good external Panel).
speakers 2 Verify that headphones are unplugged.
3 Verify that speaker connectors are properly connected.
4 Replace logic board. Retain customer’s SIMMs.
 Troubleshooting Symptom Charts/Miscellaneous - 30

System with internal 1 Replace internal modem.

modem unable to 2 Replace graphics or Ethernet card.
recognize graphics or
Ethernet card in
communications slot
 Troubleshooting Symptom Charts/Global Village Modem “Busy Serial Port” - 31

Global Village Modem “Busy Serial Port”

Using modem gives The TelePort Control Panel becomes corrupted when a Performa
message: “Can’t find 5200CD is restarted while AppleTalk is set to “Inactive” in the
or can’t access a Chooser or LocalTalk is not the selected AppleTalk Connection in
modem to use for the Network Control Panel. Follow these steps;
registration. Make
sure you have Global 1 Obtain GlobalFax 2.5.2P Update.
Village software 2 Restart the computer with extensions off.
installed correctly, 3 Double-click Performa GlobalFax 2.5.2 Update icon.
reboot your 4 Click Update button and watch for update confirmation
computer, and try window.
again. If you want to 5 Restart computer.
use a specific modem 6 Customer should keep backup copy of 2.5.2 Update program
for registration, and run it after reinstalling software from backup CD.
select it from
Chooser.”
 Troubleshooting Symptom Charts/Global Village Modem “Busy Serial Port” - 32

Resetting modem in Here’s an alternative fix that doesn’t require GlobalFax 2.5.2P
TelePort Control Update:
Panel gives message:
“The current port is 1 Replace corrupted control panel in System Folder with
busy and cannot be uncorrupted copy of TelePort Control Panel found in Control
opened. Quit any open Panels folder on backup CDs.
communication 2 Set AppleTalk to “Active” and select LocalTalk as the
application, or turn AppleTalk Connection in Network Control Panel.
off AppleTalk in the
Chooser (if the
modem is connected to
the Printer port),
and then reopen the
TelePort control
panel.”
 K Service Source

Take Apart
Power Macintosh/Performa
5200 and 5300 (not 5260, 5280)
Take Apart Drive and Control Bezel - 1

Drive and Control

Bezel
No preliminary steps are
required before you begin
this procedure.
Take Apart Drive and Control Bezel - 2

1 Placing your fingertips

in the holes of the finger
latches, pull the two
finger latches down.

2 Swing the drive and

control bezel up and off.
Take Apart Drive and Control Bezel - 3

Replacement Note:
Insert the drive bezel hinge
tabs behind the upper
corners of the front bezel
opening. Swing the drive
bezel down until it snaps
closed.
Take Apart Floppy Drive - 4

Floppy Drive
Before you begin, remove
the drive and control bezel.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Take Apart Floppy Drive - 5

1 Pull up the release

latch, and pull out the
floppy drive far enough
to reach the ribbon cable
connector.
Take Apart Floppy Drive - 6

2 Disconnect the floppy

drive from the floppy
drive cable.

Note: Remove the drive

carrier if you are replacing
the floppy drive.

Note: Because screw

placement varies according
to the type of drive used with
the carrier, note the
placement of the screws
before removing them.
Retain the carrier and
screws, and install them on
the new floppy drive.
Take Apart Floppy Drive - 7

3 Remove the four

mounting screws.

4 Remove the carrier from

the floppy drive.
Take Apart CD-ROM Drive - 8

CD-ROM Drive
Before you begin, remove
the following:
• Drive and control bezel
• Floppy drive

Note: The CD-ROM drive is

optional.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Take Apart CD-ROM Drive - 9

Push up the release latch

and pull the CD-ROM drive
from the chassis.

Note: You may need to use

some initial force to
disconnect the CD-ROM
drive from the internal
chassis/wiring harness.
Take Apart CD-ROM Drive - 10

Note: Perform the

following steps only if you
are replacing the CD-ROM
drive.

1 Disconnect the CD-ROM

audio adapter from the
drive.

2 Disconnect the SCSI

adapter.

3 Remove the four

mounting screws and
carrier from the CD-
ROM drive.
Take Apart CD-ROM Drive - 11

Replacement Note:
Retain the carrier, screws,
and adapters for installation
on the new drive.

Replacement Caution:
Before replacing the SCSI
adapter, verify that the SCSI
drive connector pins are not
bent.
Take Apart Front Panel Control Board - 12

Front Panel
Control Board
Before you begin, remove
the drive and control bezel.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Take Apart Front Panel Control Board - 13

Caution: Be sure to grip

the front panel in the area
shown to avoid harming
circuit tracings.

1 Using needle-nose
pliers, grip the front
edge of the front-panel
control board.

2 Pull firmly and slide the

front panel control board
out far enough to reach
the ribbon cable
connector.
Take Apart Front Panel Control Board - 14

3 Disconnect the cable

from the front-panel
control board.

Replacement Note: Using

a flat-blade screwdriver,
press the front-panel
control cable back and down.
Take Apart Front Panel Control Board - 15

Replacement Note: Tilt

the board up slightly to
insert it into the guide rails.
Take Apart Front Panel Control Board - 16

Replacement Note: The

front edge of the reinstalled
front-panel control board
must be flush with the front
edge of the plastic chassis.
Take Apart I/O Door - 17

I/O Door
No preliminary steps are
required before you begin
this procedure.
Take Apart I/O Door - 18

1 Remove the two security

screws.
Take Apart I/O Door - 19

2 Using your fingertips,

pull the two finger
latches down.

3 Swing the door up and

off.

Replacement Note: Align

the I/O door hinge tabs and
slide the door up into
position. Swing the door
down until it snaps closed.
Take Apart Logic Board - 20

Logic Board
Before you begin, remove
the I/O door.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Take Apart Logic Board - 21

1 Swing out the handle

from its storage
position.

2 Pull out the logic board.

Note: When installing

cards, cover the two screws
(for fan support and ground
thermistor mounting) with
tape. These screws are below
the upper chassis, in the
area of the logic board.
Stretching a length of strong
tape (fiber- reinforced, if
possible) from front to back
over the screws protects
cables from damage.
Take Apart Logic Board - 22

Note: Perform the

following steps only if you
are replacing a defective
logic board.

3 Remove the two Phillips

screws that secure the
fence to the solder side of
the logic board.
Take Apart Logic Board - 23

4 Using a hex nut driver,

remove the two hex nuts
that secure the logic
board fence to the SCSI
connector.

5 Separate the logic board

fence from the logic
board.
Take Apart Logic Board - 24

Replacement Note: Refer

to the logic board note in the
Parts chapter to distinguish
the 8-bit-sound logic board
from the 16-bit-sound logic
board.

Replacement Note: You

may need to remove the
603e processor on the 5300
series logic board to install
SIMMs. See Upgrade chapter
“5300 SIMM Upgrade.”

Replacement Note:
Verify that the flange on the
logic board fence is properly
aligned with the mini-DIN
Take Apart Logic Board - 25

shield. Align the flange

around the mini-DIN shield
first, then swing the rest of
the logic board fence into
place.
Take Apart Rear Housing - 26

Rear Housing
Before you begin, remove
the I/O door.

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

Note: There are two

versions, the original
version and Rev. B. See the
Rev. B topic of the Basics
chapter to identify the
version you are servicing.
Take Apart Rear Housing - 27

Caution: The original rear

housing is not forward-
compatible with Rev. B
units. The Rev. B rear
housing is backward-
compatible with original
units.

1 Pry off the two screw

covers on each side of the
rear housing.

Tip : Pry up from the

rear edge of the screw
cover.
Take Apart Rear Housing - 28

2 Remove the three torx

screws on each side of
the rear housing.
Take Apart Rear Housing - 29

3 ±Warning: This step

exposes high voltage
components. Follow CRT
safety precautions.

Slide the rear housing

back and off.
Take Apart Front Bezel - 30

Front Bezel
Before you begin, remove
the following:
• I/O door
• Rear housing

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

Note: See Rev. B topic of the

Basics chapter to determine
whether you are servicing
Take Apart Front Bezel - 31

an original or Rev. B
version.

Caution: The Rev. B and

original versions of the
front bezels are not
interchangeable.

1 Note: The speaker cable

is the set of two gray,
round cables wrapped
around the ferrite bead.

Disconnect the speaker

cable and guide it down
and under the metal CRT
frame.
Take Apart Front Bezel - 32

2 Disconnect the
microphone cable and
guide the cable to the
microphone side of the
metal CRT frame.

3 Pull off the front bezel.

Take Apart Front Bezel - 33

Replacement Note: Guide

the microphone cables
through the plastic
retainers before replacing
the front bezel.

Replacement Note:
Guide the speaker cable
connector behind the metal
CRT frame, and then up to
the speaker connector on the
main deflection board.
Take Apart Internal Microphone - 34

Internal
Microphone
Before you begin, remove:
• I/O door
• Rear housing
• Front bezel

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
Take Apart Internal Microphone - 35

LIft off the microphone.

Replacement Note: Guide

the microphone cable
through the plastic cable
retainers.
Take Apart Rear EMI Shield - 36

Rear EMI Shield

Before you begin, remove
the following:
• I/O door
• Rear housing
• Front bezel

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

Note: The rear EMI shield

shown here is the original
version. The Rev. B version
Take Apart Rear EMI Shield - 37

is considerably larger, but

removal procedures are
similar.

Caution : Original and Rev.

B rear EMI shields are not
interchangeable.
Take Apart Rear EMI Shield - 38

1 Remove the four screws

from the rear shield.
Take Apart Rear EMI Shield - 39

2 Swivel the rear shield

up and lift off.

Replacement Note:
Insert the two corner
hinge tabs into the slots
of the power supply and
analog board shields.
Then swing the rear
shield down.
Take Apart Speakers, Original Version - 40

Speakers, Original
Version
Before you begin, remove
the following:
• I/O door
• Rear housing
• Front bezel

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
Take Apart Speakers, Original Version - 41

Note: The Power

Macintosh/Performa 5000
series includes two
versions, the original
version and Rev. B. See the
Rev. B topic of the Basics
chapter to identify the
version you are servicing.

Caution: The speakers of

the two versions are not
interchangeable and the Take
Apart procedures differ
significantly. If you are
servicing an original
version, use the following
procedures. If you are
servicing a Rev. B version,
 Take Apart Speakers, Original Version - 42

follow the procedures in

“Speakers, Rev. B.”
Speaker
Speaker 1 Place the front bezel face
Locking Tab
Mounting down.
Pins
2 Remove the speaker
cables from the plastic
cable retainers on the
inside of the front bezel.

3 Compress the locking tab

with needle-nose pliers
while prying up the top
edge of the speaker to
clear the security pins
and lift off.
Take Apart Speakers, Original Version - 43

Replacement Note: Place

the speaker with the longer
Speaker cable on the floppy drive
Locking
Tab Speaker side of the unit. Align and
Mounting
Pins secure the speaker with the
bottom tabs inside the bezel.
Then snap the top of the
speaker over the two
security pins.
Take Apart Speakers, Rev. B - 44

Speakers,
Rev. B
Before you begin, remove
the following:
• I/O door
• Rear housing
• Front bezel
Take Apart Speakers, Rev. B - 45

Note: The Power

Macintosh/Performa 5000
series includes two
versions, the original
version and Rev. B. See the
Rev. B topic of the Basics
chapter to identify the
version you are servicing.

Caution: The speakers of

the two versions are not
interchangeable and the Take
Apart procedures differ
significantly. If you are
servicing an original
version, refer to “Speakers,
Original Version.”
Take Apart Speakers, Rev. B - 46

1 Press the tab and release

the speaker from the
chassis slot.
Take Apart Speakers, Rev. B - 47

2 Tilt the speaker and

remove it.
Take Apart Speakers, Rev. B - 48

Replacement Note:
• The plastic speakers are
printed “right” and
“left.” Place the speakers
accordingly as you face
the monitor.
• Guide the wire connecting
the speakers in the
channel between the
monitor and chassis.
• Be careful not to crimp
the speaker wire as you
guide it from the speaker
to its analog board
connection.
Take Apart Hard Drive - 49

Hard Drive
Before you begin, remove
the I/O door.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Take Apart Hard Drive - 50

1 Using the convenience

pull tab, disconnect the
IDE data cable from the
hard drive connector.

2 Disconnect the power

cable.
Take Apart Hard Drive - 51

3 Using needle-nose
pliers, pull up the
release latch and slide
the IDE hard drive from
the chassis.

Replacement Caution:
Some hard drives have sharp
edges near the cable
connector that can rub and,
therefore, damage the cable.
Avoid rubbing the cable
against the edge of the drive.
Take Apart Hard Drive - 52

Note: Perform the

following steps only if you
are replacing the hard drive.

Note: Notice the placement

of the carrier and screws
before removing them.
Retain the carrier and
screws, and install them on
the new hard drive.

4 Remove the four screws.

5 Remove the carrier from

the hard drive.
Take Apart TV Tuner - 53

TV Tuner
Before you begin, remove
the following:
• I/O door
• Logic board

Note: The TV Tuner is an

option.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Take Apart TV Tuner - 54

1 Remove the Phillips

screw.

2 Slide out the TV Tuner

far enough to reach the
TV Tuner cable.
Take Apart TV Tuner - 55

3 Disconnect the TV Tuner

cable and remove the TV
Tuner.
Take Apart Power Supply, Rev. A - 56

Power Supply,
Rev. A
Before you begin, identify if
you have a Rev. A or Rev. B
power supply. Refer to the
Parts Database or the next
page to identify the board. If
you are servicing a Rev. A
board, continue with these
procedures.

Remove the following:

• I/O door
• Rear housing
• Front bezel
• Logic board
• Rear EMI shield
 Take Apart Power Supply, Rev. A - 57

Note: There are two Rev. A

versions and one Rev. B
version of the Power
Supply.
Rev. B Power Supply
Rev. A Power Supply (5200) (5200/5300/5400/5500) • Rev. A 661-0331 with a
thermistor at CN13
• Rev. A 661-0930
without a thermistor at
CN13
• Rev. B 661-1117 with a
thermistor at CN9

Caution: These power

supplies are NOT
interchangeable. Exchange
them like-for-like.
Take Apart Power Supply, Rev. A - 58

1 Remove the screw and

grounding cable from the
upper front corner of
the power supply shield.
 Take Apart Power Supply, Rev. A - 59

2 Remove the screw from

the lower rear corner of
the power supply shield.

Power Supply
EMI Shield

Screw
 Take Apart Power Supply, Rev. A - 60

3 Slide the power supply

shield back to clear the
interlocking tab and
Interlocking Tab
remove the shield.

Replacement Note:
Slide the interlocking
tab into the slot of the
CRT metal frame.
Power Supply
EMI Shield

Screw
Take Apart Power Supply, Rev. A - 61

4 Remove the screw and

short grounding cable
from the lower rear
corner of the power
supply.

Ground Cable

Screw
 Take Apart Power Supply, Rev. A - 62

5 Lift the lower rear

corner of the power
CRT Frame Bracket supply board to
disengage the lower rear
bracket.

6 Slide the top front

corner from the CRT
frame bracket. Lift the
power supply enough to
Power Supply Board clear the security rail.

Security Rail
Take Apart Power Supply, Rev. A - 63

7 Disconnect the 2-pin

degauss cable.

2-Pin Degauss Cable

Take Apart Power Supply, Rev. A - 64

8 Disconnect these cables:

• 2-pin fan cable (CN5)
• 14-pin power cable
(CN6)
• 10-pin video cable
(CN7)
Take Apart Power Supply, Rev. A - 65

Note: The power

supply-to-analog-board
connectors are keyed and
fit very tightly. You may
need to use a jeweler’s
screwdriver to loosen
the sockets of these
connectors.
• 6-pin power-supply-
to-analog-board cable
(CN3)
• 10-pin power-
supply-to-analog-
board cable (CN4)
Take Apart Power Supply, Rev. A - 66

Replacement Note: This

Rev A Power Supply Diagram (5200) diagram shows the location
of the rear bracket and the
661-0331 (w/thermistor at CN13) power supply cable
661-0930 (w/o thermistor at CN13)
connections for the Rev. A
CN5 board. For Rev. B diagram,
See “Power Supply, Rev. B”
CN6

CN4 • Rear bracket

CN13 • 2-pin fan cable (CN5)
• 14-pin power cable
CN3
(CN6)
• 10-pin video cable
CN7 (CN4)
• 6-pin power-supply-to-
Rear Bracket analog-board cable (CN3)
CN2
Take Apart Power Supply, Rev. A - 67

• 10-pin power-supply-
Rev A Power Supply Diagram (5200) to-analog-board cable
(CN7)
661-0331 (w/thermistor at CN13)
661-0930 (w/o thermistor at CN13) • 2-pin degauss cable
(CN2)
CN5
• 2-pin fan thermistor
CN6 connector (CN13)
Note: The thermistor is
CN4
CN13
not present on the
661-0930 Rev. A power
CN3 supply board. Replace
power supply boards
like-for-like.
CN7

Rear Bracket
CN2
Take Apart Power Supply, Rev. B - 68

Power Supply,
Rev. B
Before you begin, remove
the following:
• I/O door
• Rear housing
• Front bezel
• Logic board
• Rear EMI shield

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
 Take Apart Power Supply, Rev. B - 69

Follow the removal

procedures in “Power
Supply, Rev. A” but use the
Rev. A Power Supply (5200) Rev. B Power Supply diagram of power supply
661-0930 (w/o thermistor at CN13) (5200/5300/5400/5500)
661-0331 (w/thermistor at CN13) 661-1117 Rev. B connections.

Note: The Power

Macintosh/Performa 5000
series have three power
supply versions, two Rev. A
boards and a Rev. B board.
Refer to the Service Parts
Database to identify the
version you are servicing.
Caution: The power
supplies of the two versions
are not interchangeable.
Take Apart Power Supply, Rev. B - 70

Rev B: Disconnect:
• 2-pin degauss cable
Rev. B Power Supply Diagram (5300/5400/5500)
661-1117 (CN3)
CN9 • 2-pin cable (CN2)
• 2-pin fan thermister
CN8 cable (CN9)
• 2-pin fan connector
CN4 (CN8)
CN5 • 14-pin power supply
cable (CN4)
CN6
Note: The pull-up tab
(CN5) is fragile.
CN7 • 10-pin ribbon cable
(CN5)
Rear CN2 • 6-pin cable (CN6)
Bracket
CN3 • 10-pin cable (CN7)
Take Apart Video Board - 71

Video Board
Before you begin,
• Remove the rear housing
• Remove the front bezel
• Remove the logic board
• Remove the rear EMI
shield
• Discharge the CRT
• Remove the anode cap
Take Apart Video Board - 72

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

Note: Do not disconnect the

cables connecting the video
board and the analog board.

Note: The Power

Macintosh/Performa 5000
series includes the Rev. A
version and the Rev. B. See
“Rev. B” in the Basics
chapter to identify the
version you are servicing.
Take Apart Video Board - 73

Caution: The analog/video

board assemblies of the two
versions are not
interchangeable.

1 If an adhesive glue
secures the video board
to the CRT, cut and peel
it off before removing
the board.

2 Caution: Do not
attempt to disconnect the
video board from the
analog board. The video
board and the analog
Video Board
board are permanently
connected by several
cables and form one
Take Apart Video Board - 74

service unit.

Pull off the video board.

3 Remove the two long

grounding cables from
the video board.

4 Remove the single short

grounding cable from the
video board.
 Take Apart Analog Shield - 75

Analog Shield
Ground Screw Before you begin,
• Remove the rear housing
Grounding Cable
• Remove the front bezel
• Remove the logic board
• Remove the rear EMI
shield
Analog Shield • Discharge the CRT
• Remove the anode cap
• Remove the video board

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
Screw To prevent serious injury,
review CRT safety in
Bulletins/Safety.
 Take Apart Analog Shield - 76

1 Remove the grounding

cable and screw from the
Ground Screw upper front corner of
the analog board shield.
Grounding Cable
2 Remove the screw from
the lower rear side of
the analog board shield.

Analog Shield

Screw
 Take Apart Analog Shield - 77

3 Slide the analog board

shield back to clear the
interlocking tabs and
Interlocking Tab side runners.

4 Remove the analog board

shield.

Analog Shield Side Runners

Take Apart Analog Board, Original Version - 78

Analog Board,
Original Version
Before you begin,
• Remove the front bezel
• Remove the I/O door
• Remove the rear housing
• Remove the logic board
• Remove the rear EMI
shield
• Discharge the CRT
• Remove the anode cap
• Remove the video board
• Remove the analog shield
Take Apart Analog Board, Original Version - 79

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

Note: Do not disconnect the

cables connecting the video
board and the analog board.

Note: The Power

Macintosh/Performa 5000
series includes the original
version and Rev. B. See
“Rev. B” in the Basics
chapter to identify the
version you are servicing.
Take Apart Analog Board, Original Version - 80

Caution: The analog/video

board assemblies of the two
versions are not
interchangeable. If you are
servicing an original
version, use the following
procedures. If you are
servicing a Rev. B version,
use the following
procedures, but substitute
the cable locations in
“Analog Board, Rev. B.”
Take Apart Analog Board, Original Version - 81

1 Remove the screws at the

lower rear of the analog
board.
Take Apart Analog Board, Original Version - 82

2 Lift up the lower back

corner of the board to
disengage the rear
bracket from the chassis
slot.

3 Slide the analog board

back to clear the
interlocking tab and lift
it from the guide rail.

Important: At this
point, you may need to
disconnect the
microphone cable to be
able to slide the analog
board completely out.

4 Lift up the analog board

just enough to clear the
Take Apart Analog Board, Original Version - 83

security rail and rest

the analog board on the
top of the chassis.

5 Note: For a diagram of

analog board cable
connections, refer to the
replacement note at the
end of this topic.

Disconnect the yoke

cable at the power
supply.
 Take Apart Analog Board, Original Version - 84

6 Disconnect these cables

Rev. A Analog Board from the analog board:
• 6-pin power-supply-
P803 P701 Flyback to-analog-board cable
Speaker Yoke Transformer
(P102)
Do Not
Dis- • 10-pin power-
connect supply-to-analog-
CRT Video Board
P805 board cable (P704)
Video
Test Pins • Logic board connector
Do Not cable (P101)
Dis-
connect • Single-pin degauss
cable
Degauss 7 Remove the analog and
P804 P704 P702
Analog-to P101 P102 Rear video boards assembly.
10-Pin Video Bracket P302
Video- Logic 6-Pin
Board
Power Board P301 12-Pin
Board Power
Cable
Supply (Do Not 6-Pin (non
Supply Disconnect) removable)
to Analog
Board
 Take Apart Analog Board, Original Version - 85

Replacement Note: This

Rev. A Analog Board diagram shows the location
of the rear bracket and the
P803 P701 Flyback analog board cable
Speaker Yoke Transformer
connections:
Do Not
Dis- • Rear bracket
connect • Degauss cable
CRT Video Board
P805 • Logic board connector
Video
Test Pins cable (P101)
Do Not • 6-pin power-supply-to-
Dis-
connect analog-board cable
(P102)
Degauss • 10-pin power-supply-
P804 P704
Analog-to P101
P702 Rear to-analog-board cable
P102 10-Pin Video Bracket P302
Video- Logic 6-Pin (P704)
Board
Power Board P301 12-Pin
Board Power • Yoke cable (P701)
Cable
Supply (Do Not 6-Pin (non
Supply Disconnect) removable) • Speaker cable (P803)
to Analog
Board
Take Apart Analog Board, Rev. B - 86

Analog Board,
Rev. B
Note: The Power
Macintosh/Performa 5000
series includes two
versions, the original
version and Rev. B. See the
Rev. B topic in the Basics
chapter to identify the
version you are servicing.
Take Apart Analog Board, Rev. B - 87

Caution: The analog and

video boards of the two
versions are not
interchangeable. If you are
servicing a Rev. B version,
use the procedures in
“Analog Board, Original
Version” and substitute the
following cable locations.
 Take Apart Analog Board, Rev. B - 88

Disconnect these video board

cables:
Rev. B Analog Board Flyback • Ground cable from the
P701 Transformer exterior tab of the video
P803
board
P802 • Black grounding
connection (P306)
CRT Video Board
P801 • 10-pin ribbon cable
(P301)

P101

P102 P103 P702 P703

Video (Do Not P301 P302 P306
Test Disconnect) Analog Black
Pins Board Ground
(Do Not
Disconnect)
 Take Apart Analog Board, Rev. B - 89

Disconnect these cables:

• 2-pin flyback connector
To Power Supply
CN2/J6
from power supply
Rev. B Analog Board Flyback location CN2/J6
Transformer
P803 P701 • 4-pin yoke cable (P701)
• 4-pin speaker wire
P802 Do Not
(P803)
Disconnect
CRT Video Board • 4-pin mic cable (P802)
P801 • 10-pin ribbon cable
(P101)
• 14-pin ribbon cable
P101 (P801)
• 6-pin power supply-to-
analog board cable
P102 P103 P702 P703
Video (Do Not P310 P302 P306 (P103)
Test Disconnect) Analog Black • 10-pin power supply-
Pins Board Ground
(Do Not
to-analog board cable
Disconnect) (P703)
Take Apart Internal RGB Cable - 90

Internal RGB
Cable
Before you begin,
• Remove the I/O door
• Remove the rear housing
• Remove the rear EMI
shield
• Discharge the CRT
• Remove the anode cap
• Pull off the video board
• Tilt back the analog shield
and analog board

Internal
RGB Cable
Take Apart Internal RGB Cable - 91

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Analog Board
Bulletins/Safety.

1 Disconnect the internal

Video Board RGB cable at the P703
connector on the analog
board and at the P301
connector on the video
board.

Note: You may need to

P703
P301 pry up one or both
ferrite beads if they are
glued to the chassis.
Take Apart Fan - 92

Fan
Before you begin,
• Remove the I/O door
• Remove the rear housing
• Remove the front bezel
• Remove the rear EMI
shield
• Discharge the CRT
• Remove the anode cap
• Remove the video board
• Remove the power supply
Take Apart Fan - 93

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
Take Apart Fan - 94

1 Remove the fan security

screw.
Take Apart Fan - 95

2 Slide the fan toward the

power supply to release
the two tabs.

3 Remove the fan.

Take Apart Tilt/Swivel Base - 96

Tilt/Swivel Base
Before you begin, remove
the following:
• Front bezel
• Rear housing

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
Take Apart Tilt/Swivel Base - 97

1 Place the display face

down on a padded surface.

2 Remove the two screws

at the back of the tilt/
swivel base.

3 Separate the back of the

base from the metal
chassis by a few inches.

4 Slide the tilt/swivel

base up and remove it
from the chassis.
Take Apart Tilt/Swivel Base - 98

Replacement Note: Align

the tabs at the front of the
tilt/swivel base with the
slots in the chassis. Angle
the tilt/swivel base and
slide in the tabs.
Take Apart CRT - 99

CRT
Before you begin,
• Remove the I/O door
• Remove the rear housing
• Remove the front bezel
• Remove the logic board
• Discharge the CRT
• Remove the rear EMI
shield
• Remove the analog shield
• Remove the analog/video
board assembly
• Remove the power supply
• Remove the tilt/swivel
base
Take Apart CRT - 100

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
Take Apart CRT - 101

±Warning: Support the

top of the CRT. The CRT is
very heavy and may fall
forward as you complete this
procedure.

1 Remove the two screws

securing the metal CRT
frame to the chassis.
Take Apart CRT - 102

2 Pry back the metal tab

from the raised slot on
each side of the chassis.
Take Apart CRT - 103

3 Tilt the top of the CRT

and frame assembly
forward.

4 Push back the bottom of

the CRT frame to
disengage the line of CRT
frame and chassis tabs
and slots.

5 Lift off the CRT

assembly.
Take Apart CRT - 104

Replacement Note:
Align the line of tabs on
the CRT frame with the
line of slots on the front
of the chassis.

Important: When
replacing the CRT, move
the degaussing cable
from the old CRT to the
new CRT assembly to
ensure full functionality
of the unit after the
repair.
Take Apart Chassis/Wiring Harness - 105

Chassis/Wiring
Harness
Before you begin,
• Remove the I/O door
• Remove the rear housing
• Remove the front bezel
• Remove the CD-ROM
drive, if any
• Remove the TV Tuner, if
any
• Remove the floppy drive
• Remove the front-panel
control board
• Remove the logic board
• Remove the rear EMI
shield
Take Apart Chassis/Wiring Harness - 106

• Discharge the CRT

• Remove the analog shield
• Remove the analog/video
board assembly
• Remove the power supply
• Remove the tilt/swivel
base
• Remove the CRT
• Remove the fan

Note: The Power

Macintosh/Performa 5000
series includes two
versions, the original
version and Rev. B. See the
Rev. B topic of the Basics
chapter to identify the
version you are servicing.
Take Apart Chassis/Wiring Harness - 107

Remove the chassis/wiring

harness.

Note: The chassis/wiring

harness includes the metal
chassis, plastic drive bays,
and the logic board connector
with cables.
 K Service Source

Upgrades
Power Macintosh/Performa
5200 and 5300 (not 5260/5280)
Upgrades TV or TV/FM Tuner - 1

TV or TV/FM
Tuner
Before you begin, remove
the following:
• I/O door
• Logic board

Note: The TV Tuner is an

option.

Caution: Review the ESD

precautions in Bulletins/
Safety.
Upgrades TV or TV/FM Tuner - 2

1 Remove the Philips

screw.

2 Lift off the metal bracket

from the chassis.
Upgrades TV or TV/FM Tuner - 3

3 Connect the TV Tuner

cable.

4 Slide the TV Tuner into

place.
 Upgrades 5200 SIMM Upgrade - 4

5200 SIMM
Upgrade
Before you begin, remove
Logic Board the following:
SIMM • I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.

1 Align the SIMM in the

SIMM slot and snap it
into place.

DRAM SIMM Slot

(1 of 2)
Upgrades 5200 SIMM Upgrade - 5

Note: The plastic pin on the

SIMM slot should engage the
hole in the SIMM.
Clips
Note: Verify that the clips
on both sides of the SIMM
slot snap into place.
Upgrades 5300 SIMM Upgrade - 6

5300 SIMM
Upgrade
Processor Heat Sink
Before you begin, remove
the following:
• I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.

Logic Board
Upgrades 5300 SIMM Upgrade - 7

Caution: Take care to avoid

compressing the EMI clips
on the bottom of the logic
board. If possible, support
the underside of the board to
avoid compressing the three
silver-colored EMI clips.

±Replacement Warning:
You must remove the heat
sink of the 5300 series
logic board to install or
replace a SIMM in the slot
next to the processor.
Upgrades 5300 SIMM Upgrade - 8

Back Side Heat Sink Tabs 1 On the back (tracing

of Logic Board side) of the logic board,
pry off the four corner
tabs of the heat sink.

Heat Sink Tabs

Upgrades 5300 SIMM Upgrade - 9

Heat Sink 2 Remove the heat sink

from the component side
of the logic board.
 Upgrades 5300 SIMM Upgrade - 10

3 Install the SIMM in the

Upgrade SIMM
slot next to the
processor.

Replacement Note: Be
sure to remove the
customer’s SIMMs if you
must return a defective
logic board.

Logic Board
Processor with
Heat Sink Removed
Upgrades Communications Card Installation - 11

Communications
Card Installation
Before you begin, remove
the following:
• I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.

Note: This procedure shows

installing a modem card,
but the steps are similar for
other communications cards
you might be installing.
Upgrades Communications Card Installation - 12

1 Remove the
communications card
access cover by pushing
Two Plastic Tabs
the two plastic tabs
apart and removing the
Metal Shield
metal shield.

Logic
Board
Fence

Communication Slot
 Upgrades Communications Card Installation - 13

2 Angle the hook-end of the

card down and bring the
hook under and up
through the
Hook
communications card
access port. The hook
should rest against the
outside of the logic
board fence.

Logic
Board
Fence

Communications Communication Slot

Card Access Port
Upgrades Communications Card Installation - 14

Replacement Note: If you

are installing an Ethernet
card and its fence does not
include a hook, replace the
Fence
fence.
Mounting 3 Remove the card.
Screws
4 Remove the two card
End-Mount Fence
fence screws.

Mounting 5 Remove the old fence.

Fence Screws
6 Install the replace-
ment fence on the card.

Note: If the Ethernet card

fence does not include a hook
Side-Mount Fence
and is riveted onto the card,
replace the card.
Upgrades Communications Card Installation - 15

7 Insert the card connector

into the communications
slot.

Note: Be sure the hook

Logic Board
Fence remains against the
outside of the logic
board fence.

8 Reset the logic board

following the procedure
in “Logic Board Reset”
in the Additional
Procedures chapter.
Card connector

Communication slot
Hook
Upgrades External Video Connector - 16

External Video
Connector
Before you begin, remove
the following:
• I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.
Upgrades External Video Connector - 17

Note: The Apple External

External Video Connector Video Connector provides
Ribbon Cable with Card and “mirroring” or display of
Connector
the system’s monitor
screen on a presentation
screen. In addition to the
ribbon cable with card and
the connector, the Apple
External Video Connector
kit includes a metal access
Metal Access Shield shield, a plastic access
cover, and two jack nuts.
Plastic Access Cover

Jack Nuts
 Upgrades External Video Connector - 18

1 Remove the plastic

access cover from the
Metal Access
logic board fence.
Shield

Logic Board
2 Lift the metal access
shield up and out.
Fence External
Video Slot

External
Video
Connector
Port

Plastic
Access
Cover
 Upgrades External Video Connector - 19

3 Insert the slotted metal

External Video Connector access shield that came
with the External Video
Connector Connector kit.
Slotted Metal
Access Shield Note: Make sure the
bottom of the metal
Card
shield engages the two
External small hooks on the logic
Video Slot
board fence.

External 4 Insert the card at the end

Video of the ribbon cable into
Connector
the external video slot on
Port
the logic board.

Note: The pins will fit

Slotted only one way; do not
Jack Nuts Plastic
Access
force them.
Cover
 Upgrades External Video Connector - 20

5 Insert the connector end

External Video Connector of the ribbon cable
through the slotted
Connector opening of the shield and
Slotted Metal fence.
Access Shield
6 Secure it with the jack
Card
nuts.
External
Video Slot Note: Fold the ribbon
cable to avoid crimping.
External
7 Insert the slotted plastic
Video
Connector access cover that came
Port with the kit.

Caution: The external video

Slotted connector cable can
Jack Nuts Plastic sometimes rise up and
Access
contact the exposed blades of
Cover
Upgrades External Video Connector - 21

the fan, which causes a

rattling sound. To avoid this,
be sure to fold or press the
cable down flat.
Upgrades L2 Cache Installation - 22

L2 Cache
Logic Board
Installation
L2 Cache Card Before you begin, remove
Notches the following:
• I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.

Align the notches in the L2

cache card with the small
ribs inside the L2 cache slot.
L2 Cache Slot Snap the card into place on
the logic board.
 Upgrades LC PDS Card Installation - 23

LC PDS Card
LC PDS Card
Installation
Before you begin, remove
Fence the following:
• I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.
Logic Board 1 Remove the access cover
Access from the LC PDS port.
Cover
2 Angle the connector end
LC PDS Slot
of the LC PDS card into
LC PDS Port the LC PDS port, and
snap the card into place.
 K Service Source

Additional Procedures
Power Macintosh/Performa 5200
and 5300 (not 5260, 5280)
 Additional Procedures Battery Verification - 1

Battery
Verification
Before you begin, remove
the following:
Battery
• I/O door
• Logic board
• Battery

Caution: Review the ESD

precautions in Bulletins/
Safety.
Logic
Board
Fence
Additional Procedures Battery Verification - 2

1 Set the voltmeter to the

10 V DC scale.

2 Hold the positive probe

of the voltmeter to the
Negative Positive
Probe Probe
positive end of the
battery and the negative
probe to the negative
end of the battery.

3 If the battery voltage is

below 3.0 V, replace the
battery. Refer to
Negative

“Battery Replacement”
in this chapter.
Positive

Battery
Connector
 Additional Procedures Battery Replacement - 3

Battery
Replacement
Before you begin, remove
the following:
Battery
• I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.

Logic
Board
Fence
Additional Procedures Battery Replacement - 4

1 Pull up and disconnect

the connector.

2 Pull up and remove the

battery from its hook-
and-loop base.
 Additional Procedures Logic Board Reset - 5

Logic Board Reset

Before you begin, remove
the following:
• Power cord
Battery • I/O door
• Logic board

Caution: Review the ESD

precautions in Bulletins/
Safety.

Logic
Board
Fence
Additional Procedures Logic Board Reset - 6

1 Pull up and disconnect

the connector.

2 Pull up and remove the

battery from its hook-
and-loop base.

3 Wait 5 to10 minutes,

and then replace battery.
Additional Procedures Logic Board Reset - 7

4 Align the logic board at

an upward angle to clear
EMI clips.

5 Fully seat the logic board

in the enclosure.

6 Replace the I/O door and

power cable.

Note: This procedure resets

PRAM. Be sure to check the
computer’s time/date and
other system parameter
settings.
Additional Procedures Logic Board Reset - 8

Note: If this procedure

resolves the problem, claim
an adjustment on an SRO. If
not, replace defective
component and do not claim
the adjustment.
 K Service Source

REA Procedures
Power Macintosh/Performa 5200
and 5300 (not 5260, 5280)
REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 1

Repair Overview for Freezing and

Video Color Hue Issues
These procedures describe repairs for system freezes and
sudden changes in video color hue on the Power Macintosh/
Performa 52xx, 53xx computers (except the 5260 and
5280).
REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 2

Power Mac/Performa 52xx, 53xx

Perform these steps for Power Macintosh/Performa 52xx,
53xx computers exhibiting system freezes:
• Note the unit’s external cable hookups.
• Remove the I/O door.
• Remove the logic board.
• If the clock chip at U10 is not p/n 343S1191 or
343S1121, replace the logic board. (Ignore any letters
following the part number.)
• If the Cache/ROM DIMM is laid out exactly as illustrated
and has no sticker on the middle vertical IC, replace the
DIMM.
• If an Ethernet card is installed and the card fence doesn’t
hook onto the logic board fence, replace the card fence.
• If you are not replacing the logic board, replace the EMI
clips.
• Upgrade RAM for U.S. and Canadian Education customers.
REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 3

Continue with these steps on Power Macintosh/Performa

52xx and 53xx computers that exhibit sudden or inter-
mittent changes in video color hue:
• Remove the rear housing.
• Remove the rear EMI shield.
• Discharge the CRT.
• Remove the anode cap.
• Cut the adhesive holding the video board to the CRT and
pull off the video board.
• Tilt back the analog board and shield.
• Replace the internal RGB cable.

Note: Following all repairs, test, reassemble, and label the

unit. For U.S. and Canadian Power Macintosh Education
customers, install System 7.5.3.
REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 4

Why Replace the Logic Board/ROM DIMM?

Replacing the logic board or Cache/ROM DIMM addresses
known component issues that can cause system freezes
(the system clock stops and moving the mouse does not
move the cursor).

Note: Freezes due to Type 11 errors should be addressed

through a clean install of system software or by updating
third-party software.

Why Replace the EMI Clips?

Replacing the EMI clips prevents possible damage to the
logic board during the installation of expansion boards.
REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 5

Why Replace the Ethernet Card Fence?

Installing a hooked fence on the Ethernet card provides a
way to hold the card more securely in the communications
slot. Without the hooked fence, the card could rock out of
the slot and cause intermittent network connection.
REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 6

Why Replace the Internal RGB Cable?

Replacing the internal RGB cable addresses sudden or
intermittent changes in the monitor’s color hue.

Note: If more than 10 percent of units at one location are

exhibiting video color hue issues, the internal RGB cables in
all units should be replaced. Education customers have been
instructed to tape the word “color” to the back of any units
with color hue issues.

Note: If the monitor exhibits a consistent color hue after the

internal RGB cable has been replaced, the analog board
should be replaced.
REA Procedures System Tester - 7

System Tester
The diagnostic application 5XXX/6XXX Tester, which is found
in the Utilities folder on the Service Source 2.5 Companion 2
CD, tests for known component issues causing system
freezes in Power Macintosh/Performa 5xxx/6xxx computers.
The application does not test for video color hue issues.

When the application finds a problem with a unit, it displays

one of the following two messages:

The logic board has been checked and a potential issue

has been found. Please contact Apple Customer Support
or an Apple Authorized Service Provider to have the
logic board replaced as part of the repair extension
program.

A potential issue with the Cache has been found. Please

contact Apple Customer Support or an Apple Authorized
REA Procedures System Tester - 8

Service Provider to have the Cache replaced as part of

the repair extension program.

If the application finds no problem with a unit, it displays this

message:

The logic board has been checked and none of the

specific, known hardware issues that are covered under
this program were found. If you are experiencing
problems, we recommend that you verify that any
software applications you are using are compatible with
your computer. You can do this by contacting the
developer of the software. You should also follow the
procedures described in the troubleshooting section of
the User’s Guide to reduce any freezing issues you are
experiencing.
REA Procedures System Tester - 9

You or a customer may run 5XXX/6XXX Tester on units

before you make onsite repair calls, so you can better
estimate the number of logic boards and Cache/ROM DIMM
cards to stock and transport.
REA Procedures Part Numbers - 10

Part Numbers
Use the following part numbers when ordering replacement
parts included in these procedures:
Logic Board, 603/75 MHz, 8-Bit Sound 661-0931
Logic Board, 603/75 MHz, 16-Bit Sound 661-1008
Logic Board, 603E/100 MHz 661-1041
Cache/ROM DIMM 661-1278
EMI Clips (Pkg. of 25) 922-2320
Fence for Ethernet 10Base-T Card (Pkg. of 2) 922-2329
Fence for Ethernet Thin Coax Card (Pkg. of 2) 922-2330
Fence for Ethernet AAUI Card (Pkg. of 2) 922-2441
Ethernet 10Base-T Card 661-0888
Ethernet AAUI Card 661-0889
Internal RGB Cable 922-2357
SIMM, DRAM, 4 MB, 80 ns, 72-Pin, EDU 922-2397
REA Procedures Part Numbers - 11

System 5xxx, 6xxx Update CD 600-4454

REA Label (Logic Board Repair, Pkg. of 100) 922-2396
VID Label (Logic Board and Video Repair,
Pkg. of 100) 922-2395
REA Procedures Before You Begin - 12

Before You Begin

Before you begin the repair procedures,
• Note the unit’s external cable hookups (onsite).
• Start up any U.S. or Canadian Education customer’s
Power Macintosh 53xx computer and check the Total
Memory in the About Macintosh selection under the File
menu. If there is more than 8 MB RAM installed, do not
perform the RAM Upgrade procedure, step 23.
• Turn off the power.
• Disconnect the external and power cables (onsite).
• Put on a grounding wriststrap.
REA Procedures Repair Procedures - 13

Repair Procedures

Remove the 52xx, 53xx

I/O Door
1 Remove the two screws.

2 Using your fingertips,

release the two latches.

3 Swing the door up and

off the unit.

Replacement Note: Align the

I/O door hinge tabs and slide
the door up into position.
I/O Door
REA Procedures Repair Procedures - 14

Inspect the Logic

Board
ROM DIMM
4 Grasp the logic board
handle and pull out the
Chip at
U10 logic board.

5 Inspect the clock chip at

location U10. If it is not
printed with part number
343S1191 or
Logic Board 343S1121 (ignore any
letters following the part
number), replace the
logic board. Go to step
13.
REA Procedures Repair Procedures - 15

6 Run the 5XXX/6XXX

Tester 1.1 to inspect the
ROM DIMM Cache/ROM DIMM. The
Tester will identify a
Chip at suspect Cache/ROM/
U10 DIMM. Do not rely on
visual inspection to
identify a faulty Cache/
ROM DIMM. Go to step 7 if
you’re replacing the
Logic Board Cache/ROM DIMM,
otherwise go to step 23.

Note: The Tester can be

found on the Service
Source Companion 2 CD/
Utilities folder/System
Utilities folder.
REA Procedures Repair Procedures - 16

Replace the Cache/

ROM DIMM
7 Hold each end of the
Cache/ROM DIMM
between the thumb and
forefinger of each hand.

Note: You may hold the

DIMM by the chips.
ROM 8 Using some force, pull
DIMM
the DIMM straight up out
of its slot.

9 Hold the logic board

vertically with the
communications slot end
of the board resting on
your workspace.

ROM
DIMM
REA Procedures Repair Procedures - 17

10 Insert the replacement

Cache/ROM DIMM into
the DIMM slot.

Caution: Make sure the

notches in the DIMM line
up with the pegs in the
DIMM slot.

11 Bracing the underside of

the logic board with your
ROM
DIMM fingertips, use both
thumbs to press down
on the top edge of the
DIMM until you hear it
snap into place.

12 Go to step 23.
REA Procedures Repair Procedures - 18

Replace the Logic

Board
Perform steps 13-16 only if
you are replacing the logic
board.

Note: Replacement logic

boards come without a
fence. When replacing a
logic board, remove the
fence from the old board
and reinstall it on the
replacement board.
 REA Procedures Repair Procedures - 19

13 Remove the two Phillips

screws that secure the
fence to the solder side
Fence of the logic board.

14 Remove the two hex

nuts that secure the
logic board fence to the
SCSI connector.

15 Remove the logic board

Logic Board
fence from the old logic
board and reinstall it on
Extended the replacement board.
Hex Nuts
16 Plug in the logic board
battery.
Phillip Screws
REA Procedures Repair Procedures - 20

Note: Be sure to transfer

any SIMMs or expansion
cards from the old board to
the replacement board. (See
“Transfer the Double-Sided
DRAM SIMM,” steps 17-22,
“Upgrade RAM for Education
Customers,” step 23, and
“Replace the Ethernet Card
Fence,” steps 24-28.) Do
not transfer the Cache/ROM
DIMM to the replacement
board; return the old board
with its Cache/ROM DIMM
installed.
REA Procedures Repair Procedures - 21

Transfer the Double-

Sided DRAM SIMM
Heat Sink
Tab Perform steps 17-22 if you
are replacing the logic board
Heat Sink and a double-sided DRAM
Tabs
SIMM is installed next to a
processor heat sink. (Some
logic boards do not include a
processor heat sink.)

Caution: Be careful not to

disturb the layer of thermal
grease on the bottom of the
Logic Board heat sink and the top of the
processor chip.

17 Release the four heat

sink tabs from the
REA Procedures Repair Procedures - 22

underside of the old

logic board.
Heat Sink
18 Remove the heat sink.
Double-Sided
SIMM 19 Remove the double-
sided SIMM next to the
processor.

20 Remove the heat sink

from the replacement
logic board.

21 Install the SIMM next to

the processor on the
replacement board.

22 Reinstall the heat sinks

on both boards.
REA Procedures Repair Procedures - 23

Upgrade RAM for Education Customers

Perform step 23 if you are installing System 7.5.3 on a U.S.
or Canadian Education customer’s unit and the unit has 8 MB
RAM installed. (See “Before You Begin.”)

23 Install a 4 MB DRAM SIMM (part number 922-2397) in

the empty DRAM SIMM slot.

Note: The Desktop Repair Extension Program is intended to

address specific hardware issues. Due to the unique needs
of public and private nonprofit educational institutions,
Apple is performing some additional services above and
beyond the repair extension program. Specifically, to meet
the requirements of certain solutions bundles sold to public
and private nonprofit educational institutions, Apple is
installing System 7.5.3 and additional RAM.
REA Procedures Repair Procedures - 24

Replace the Ethernet

Card Fence
Perform steps 24-28 if an
Apple Ethernet card is
Hook installed on the logic board
(whether or not you are
replacing the logic board).

Note on ordering and claims

procedures: Do not enter
Logic the part number for the card
Board Ethernet Card fence on the SRO.
Fence Card
Fence
REA Procedures Repair Procedures - 25

24 Inspect the metal fence

on the Ethernet card.

25 If the card fence hooks

Fence onto the logic board
fence, go to step 29.
Mounting
Screws 26 If the card fence does
not hook onto the board
End-Mount Fence
fence and the card fence
is riveted onto the card,
Mounting
Screws replace the card.
Fence
27 If the card fence does
not have a hook and is
screwed onto the card:
– Remove the card.
Side-Mount Fence – Remove the two card
fence screws.
– Remove the old fence.
 REA Procedures Repair Procedures - 26

– Install the replace-ment

fence on the card.

28 Hook the Ethernet card

Hook fence onto the logic
board fence and insert
the card into the
communication slot.

Ethernet Card
Hook the card Connector
to the logic
Communication
board fence
Slot
REA Procedures Repair Procedures - 27

Replace the EMI Clips

If you are retaining the original
logic board, you must replace
the board’s three EMI clips
(ground clips). Perform steps
29-32 only if you are not
replacing the board.

Note on ordering and claims

procedures: Please claim part
number 011-0156 when you
replace the EMI clips but do not
replace the logic board. Do
not enter the part number
for the clips on the SRO.
REA Procedures Repair Procedures - 28

29 With the logic board

facing right side up,
squeeze together the
top of each EMI clip and
push it out through the
Squeeze slot.
clip
and
push
through
board

Logic Board
REA Procedures Repair Procedures - 29

30 Turn the logic board

underside facing up.
Orient the first clip with
its open end facing the
Clip
Opening logic board fence.
Clip
Base 31 Insert the clip into the
Bottom of slot and press firmly on
Logic
Board the clip base until you
hear it snap into place.
Repeat the procedure for
the other two clips.

32 Continue with the steps

on the following page.
REA Procedures Repair Procedures - 30

Remove the Rear

Housing
Perform steps 33-53 if
individual customers report
video color hue issues with
their Rev. A units. If more
than 10 percent of units at
one location are exhibiting
video color hue issues, per-
form steps 33-53 on all
units. Otherwise, go to step
54.

Note: Education customers

have been instructed to
tape the word “color” to the
back
REA Procedures Repair Procedures - 31

of any units exhibiting color

hue issues.

Anode Cap ± Warning: The Power

and Aperture Macintosh/Performa 52xx
and 53xx computers contain
high voltage and high-
vacuum picture tubes. To
prevent serious injury, do
not touch the anode cap and
aperture.
 REA Procedures Repair Procedures - 32

33 Pry off the two screw

covers on each side of
the rear housing.
Rear Housing Tip: Pry up from the rear
edge of the screw cover.

34 Remove the three torx

screws on each side of
the rear housing.
Screws
35 Slide the rear housing
back and off the unit.
REA Procedures Repair Procedures - 33

Inspect the Internal

RGB Cable
36 Inspect the internal RGB
cable connecting the
video board at P301 to
the analog board at
P703.

Internal
RGB Cable
REA Procedures Repair Procedures - 34

37 If the cable includes

white tape between the
two ferrite beads, you
do not need to replace
the cable. You are now
Analog Board finished with the
necessary hardware
repairs. Go to step 54.
Video Board

P703
Internal
RGB Cable P301
 REA Procedures Repair Procedures - 35

Remove the Rear EMI

Shield
38 Remove the four screws
from the rear shield.
Rear EMI 39 Swivel the rear shield up
Shield
and lift it off the unit.

Replacement Note:
Insert the two corner
hinge tabs into the slots
of the power supply and
analog board shields.
Then swing down the
rear shield.

Screws
REA Procedures Repair Procedures - 36

Discharge the CRT

Discharge Tool ± Warning: To lessen the
Chassis chance of electrical shock,
always discharge the CRT
Anode Cap before working on it.
and Aperture
±Warning: Never dis-
charge the CRT while
wearing a grounding
wriststrap.

40 Remove your grounding

wriststrap.

41 Attach the clip of the

CRT discharge tool to
the unit’s metal chassis.
REA Procedures Repair Procedures - 37

42 Slide the discharge tool

probe under the anode
cap and touch the probe
to the anode aperture.

43 Remove the anode cap.

44 Put your grounding

wriststrap back on.
REA Procedures Repair Procedures - 38

Pull off the Video

Board
Grounding In this procedure you pull
Cables the video board off the CRT
so you can reach the internal
RGB cable; you do not need
to remove the video board
completely from the unit.

45 Remove the two long

grounding cables from
the video board.

46 lf adhesive secures the

video board to the CRT,
Video cut and peel it off before
Board removing the board.
REA Procedures Repair Procedures - 39

47 Gently pull the video

board off the CRT.

Replacement Note:
When you reinstall the
video board, make sure
it is fully seated against
the CRT.
REA Procedures Repair Procedures - 40

Tilt Back the Analog

Board and Shield
In this procedure you tilt the
analog board and shield back
Analog
Board from the CRT so you can
reach the internal RGB cable;
you do not need to remove
the analog board completely
from the unit.

48 Remove the three analog

board mounting screws.

Mounting Note: The location of

Screws the mounting screws
may vary slightly in
some units.
REA Procedures Repair Procedures - 41

49 Lift up the end of the

analog board facing the
Chassis
Tab Chassis back of the unit, and
Slot disengage the analog
board shield from the
chassis tabs and slot.

50 Lift the analog board and

Analog Board Shield shield from the CRT
frame channel.

Replacement Note: Be
sure the bottom edge of
the analog board and
Analog shield is positioned in
Board the CRT frame channel.

CRT Frame
51 Tilt the analog board and
Channel shield away from the
Video Board CRT.
REA Procedures Repair Procedures - 42

Replace the Internal

RGB Cable
52 Disconnect the internal
RGB cable at the P703
Analog Board connector on the analog
board and at the P301
connector on the video
Video Board
board.

Note: You may need to

pry up one or both
ferrite beads if they are
glued to the chassis.
P703 53 Install the replacement
P301
cable.
REA Procedures Repair Procedures - 43

Note: You are now finished

with the necessary hardware
repairs. Continue with the
steps on the following page.
REA Procedures Repair Procedures - 44

Test, Reassemble, and

Label the Unit
54 Plug in the unit, start it
up, and check the
display. If it still exhibits
a consistent color hue,
and you have already
replaced the internal RGB
cable, shut down the
unit and replace the
analog board. (For
detailed take-apart
instructions, see the
Take Apart chapter.

55 Reassemble the unit.

56 If you are repairing the

REA Procedures Repair Procedures - 45

unit onsite, reconnect

the external cables.

57 Verify that the unit

starts up correctly.

58 Apply the REA label (part

number 922-2396)
above the FCC ID
number on the back of
the unit.
Label
Location 59 If you have inspected
and/or replaced the
internal RGB cable (with
or without replacing the
logic board), apply the
VID label (part number
922-2395) above the
FCC ID number on the
REA Procedures Repair Procedures - 46

back of the unit.

Note: If the labels are not

available, write the letters
“REA” or “VID” in the
designated area on the back
of the unit.
REA Procedures Install System 7.5.3 - 47

Install System 7.5.3

Perform the following procedures for installing System 7.5.3
for Education Power Macintosh customers only, unless
customers specifically request no installation.

Note: Give the Macintosh 5xxx, 6xxx System 7.5 v 2.0

Update Service CD to Performa customers so they can
perform their own installation.

1 Start up the unit.

2 Insert the Macintosh 5xxx, 6xxx System 7.5 v 2.0
Update Service CD in the CD-ROM drive.
3 Restart the unit while holding down the C key.
4 Release the C key when you see the Welcome screen.
Note: You will automatically be routed to the Disk First
Aid screen.
REA Procedures Install System 7.5.3 - 48

5 Highlight the Hard Drive icon and select Repair.

6 When the unit’s hard drive has been checked (and
repaired, if necessary), select Quit from the File menu.
Note: If the program returns the message that the drive
could not be repaired, stop installation and instruct the
customer to back up the drive, format it, and reinstall
the software.
7 Double-click the System Mover Script icon (Path:
Utilities folder: AppleScripts folder: System Mover Script
folder: System Mover Script).
Important: Do not run the System Mover Script on
Performa computers; it is designed to work only on
Power Macintosh 52xx/53xx/62xx/63xx computers.
Note: System Mover Script automatically installs System
7.5.3 on the unit’s hard drive. It saves a copy of non-
Apple Preferences, Extensions, Control Panels, and other
REA Procedures Install System 7.5.3 - 49

non-Apple system files in a folder called “System Folder

(disabled)” and then replaces the existing System
Folder.
8 When the System Mover Script finishes installing, follow
the instructions on the screen.
9 When you have finished the full installation, return the
unit to the customer along with the CD. Remind the cus-
tomer to follow the instructions in the Read Me docu-
ment that appears the first time the system starts up.
 K Service Source

Adjustments
Power Macintosh/Performa
5200 and 5300 (not 5260, 5280)
5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 1

Light Meter Setup

This topic covers setup for
three light meter models:
R77, L-248, and 246.
Model R77 (Apple part
number 076-0310) is the
newest model available.

Model R77
The R77 light meter is
capable of reading luminance
from 10 to 1,000
footcandles (fc).

Before you begin, remove

the 10X multiplier plate
5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 2

from the lens.

Three scales are shown on

the light meter:
• 200-1000 fc
• 50-250 fc
• 10-50 fc

Because display screen

luminance typically ranges
from 10 to 50 fc, take
readings from the bottom
scale only.
5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 3

To measure a display
screen’s luminance,

1 Set the scale switch to

the bottom position (to
set up the 10-50 fc
scale).

2 Place the lens against the

middle of the screen and
read the bottom scale.

Note: When the light meter

is not in use, slide the scale
switch to its top position,
and store the meter in its
protective case.

Important: If you suspect the

light meter is giving false
5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 4

readings, verify the

readings with a known-good
light meter or photometer.
Also check the age of the R77
light meter by its four-digit
manufacturing date stamp
(such as 0398 for March
1998).

Caution: Dropping the

meter can permanently
damage its accuracy. A
shock-damaged meter might
read incorrectly or its
pointer may not drop to
zero.
 5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 5

Lens Model L-248

1 Press the red button on
the back of the light
Side Switch
meter. If the reading is
Read Button out of the red area,
replace the battery.

2 Move the side switch to

its upper position so that
the scale reads 10
through 18.

3 Uncover the lens of the

meter.

Red Area 4 Place the lens against the

middle of the screen and
Scale
press the read button to
read the scale.
5200/5300 Adjustments ( not for 5260, 5280) Light Meter Setup - 6

Model 246
1 Remove the metal slide,
Lens if installed, from the
top of the light meter.

2 Install the white lens

Swivel Head
with the red dot.

3 Rotate the swivel head

so the lens of the meter
Scale
faces the monitor.

4 Place the lens against the

middle of the screen and
read the scale.
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 7

Anode Cap Geometry

Aperture and
Yoke and
Anode Wires
Wires Before you begin, remove
the rear housing.
Flyback
Transformer ±Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

± Warning: Do not use

metal alignment tools—they
are a shock hazard.
 5200/5300 Adjustments ( not for 5260, 5280) Geometry - 8

Note: The controls on this

Adjustment Controls monitor require a small
plastic Phillips-head tool or
Focus Control Screen Control
a small plastic flat-head tool
Flyback to make adjustments.
CRT Video Board Transformer

Adjustment
Controls

VR305 VR304 VR303 VR302 VR301

VR601
VR701
SW701
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 9

Horizontal Shift
1 Run Display Service
Utility from the Utilities
Adjustment Run folder of the MacTest Pro
SW701 Controls Display Service CD to display the All-
(backside Utility
of controls)
White Screen.

2 Using a flat-blade
VR701 plastic tool, adjust the
horizontal shift control
(VR701) until the
raster is centered.

All-White Screen
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 10

3 If necessary, use a
plastic tool to reposition
the arm of the horizontal
centering switch
Adjustment Run
SW701
(SW701).
Controls Display Service
(backside Utility Note: Switch SW701
of controls)
has three positions. You
can control the
VR701 horizontal centering of
the display either by
using SW701 together
with the horizontal shift
control (VR701) or by
All-White Screen
using VR701 alone.
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 11

Vertical Shift
1 Run Display Service
Utility from the Utilities
Adjustment folder of the MacTest Pro
SW701 Controls CD to display the All-
(backside
of controls)
White Screen.

2 Using a flat-head plastic

VR601
adjustment tool, adjust
the vertical shift
(VR601) control until
the raster is centered
(top to bottom) in the
All-White Screen display area.
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 12

Focus
1 Run Display Service
Utility to display the
Focus Control Focus test pattern.
Run
Display Service 2 Using a flat-head plastic
Flyback
Utility
Transformer adjustment tool, adjust
the focus control on the
flyback transformer
until the Focus test
pattern reaches the best
center-of-screen
performance.

Focus
Test Pattern
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 13

On-Screen Video
Anode Cap Before you begin,
• Turn off virtual memory
• Turn off the power
Microphone • Remove the I/O door
Connector
• Remove the rear housing
• Discharge the CRT
• Remove the anode cap
• Disconnect the
microphone cable
• Remove the rear EMI
shield
• Remove the modem card
(if present)
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 14

±Warning: This product

Anode Cap
Aperture and contains high voltage and a
Yoke and
Anode Wires high-vacuum picture tube.
Wires
To prevent serious injury,
review CRT safety in
Flyback
Transformer Bulletins/Safety.

± Warning: Never use an

antistatic wriststrap until
after discharging the CRT.
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 15

1 Remove the three

Phillips screws that
secure the analog board
to the chassis.

2 Tilt the analog board

Analog
Rev A Analog Board back, being careful not
Board
P805 to put stress on the
cables.

3 Locate jumper P805

(Rev. A) or P102
(Rev. B) near the logic
board connector on the
P805 lower left corner of the
analog board.

Modem Monitor
Port Adjustment
Cable
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 16

4 Remove the shunt that

covers the pins of
jumper P805 (Rev. A)
or P102 (Rev. B).

5 Note: It is very
Analog
Rev B Analog Board important to perform
Board
P102 this step correctly
according to the Rev. A
or Rev. B instructions.

P102

Modem Monitor
Port Adjustment
Cable
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 17

• The square
silkscreened marking
at P805 (Rev. A only)
indicates pin 1 on the
analog board. For Rev.
Analog A, connect one end of
Rev A Analog Board
Board the monitor
P805
adjustment cable
(922-1513) to
P805. Be sure to
position the connector
so the pin 1 opening is
aligned over pin 1
P805 (square marking) on
the analog board.
Modem Monitor
Port Adjustment
Cable
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 18

• For Rev. B, connect

one end of the monitor
adjustment cable
(922-1513) to
P102. The arrow
Analog mark on the plug
Rev B Analog Board
Board connector (see
P102
graphic) must go over
the pin closer to the
top of the analog board.
Hold the connector
with gold connectors
facing you, and place
P102 the connector on the
two pins at P102.
Modem Monitor
Port Adjustment
Cable
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 19

Important: The
adjustment won’t work
if the plug is incorrectly
placed on the pins.
Analog
Board 6 Connect the other end of
the monitor adjustment
cable (922-1513) to
the modem port.

Note: You must use the

modem port. Remove the
internal modem and
plastic modem port
cover, if present.
Modem Monitor
Port Adjustment 7 Route the monitor
Cable adjustment cable so it
stays clear of sharp
edges and remains slack.
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 20

Anode Cap reconnect the grounding

Aperture & screw to the EMI shield.
Yoke & Anode Wires
Wires 9 ± Warning: Be sure to
remove the antistatic
Flyback
wriststrap before
Transformer
replacing the anode cap.

Replace the anode cap.

10 Position the monitor so

you can see the screen.

Monitor Adjustment
Cable
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 21

11 Turn on the power.

Run
Display Service Utility
12 Run Display Service
Utility to display the on-
screen video adjustment
Adjustment 640 x 480 Hz Mode controls. The controls
Horizontal Controls appear after selecting
Vertical Controls
Size Size Position
PowerPC 5200/5300/
5400/5500 in the
Position pattern selection box and
then select adjust
geometry.
Pincushion
13 Use the scroll bars to
adjust the horizontal
Trapezoid and vertical controls.

14 To cancel settings (and

Resolution screen revert to the last saved
Cancel Save setting) click Cancel.
1 of 5
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 22

15 To save your settings (in

the monitor’s selected
resolution) click Save.

16 Important: After you

click Save or Cancel, the
name of the next screen
resolution appears at the
top of the screen. You
must set and save the
on-screen video
adjustments for each
remaining screen
resolution. Otherwise,
if you change from a
saved resolution to an
unsaved resolution, the
5200/5300 Adjustments ( not for 5260, 5280) Geometry - 23

display will appear

misadjusted.

Set and save the settings

for each screen
resolution.

After saving the last screen

resolution, exit Display
Service Utility.
5200/5300 Adjustments ( not for 5260, 5280) Video - 24

Anode Cap Video

Aperture and
Yoke and
Anode Wires Before you begin, remove
Wires
the rear housing.
Flyback
Transformer ±Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.

Note: Perform the cutoff

adjustment prior to
adjusting the white balance.
5200/5300 Adjustments ( not for 5260, 5280) Video - 25

Replacement Note: Perform

the cutoff adjustment
whenever you replace the
CRT or the deflection board,
or whenever the screen
control has been
inadvertently changed.

±Warning: Because
adjustments are made from
the rear of the monitor,
position a mirror to view
the monitor screen. Do not
reach around the monitor to
adjust the controls.
5200/5300 Adjustments ( not for 5260, 5280) Video - 26

Cutoff
Note: Perform the cutoff
and white balance
CRT Video Board adjustments after the
monitor has been on for at
least 10 minutes.

1 Using a fine-tip plastic

VR301
adjustment tool, set the
sub-contrast control
(VR301) on the CRT/
video board to its
maximum (fully
clockwise) position. The
screen becomes
brighter.
5200/5300 Adjustments ( not for 5260, 5280) Video - 27

2 From the desktop, select

and open the Screen icon
to open the on-screen
control panel.

3 Set the Screen

Brightness slider
Screen Screen control to its minimum
Control (far left) position.
Panel Screen Brightness
4 Set the Screen Contrast
slider control to its
Screen Contrast
Slider maximum (far right)
Controls position.
5200/5300 Adjustments ( not for 5260, 5280) Video - 28

5 Using a fine-tip plastic

adjustment tool, set the
green gain (VR303) and
red gain (VR302)
CRT Video Board controls to their middle
positions.

VR303 VR302
 5200/5300 Adjustments ( not for 5260, 5280) Video - 29

6 Note: Verify that the

display resolution is set
to 640 x 480.

CRT Video Board

Run Display Service
Run Utility to display the
Display Service Gray Bars test pattern.
Utility
7 Using a fine-tip plastic
adjustment tool, set the
VR305 VR304 red bias (VR304) and
the green bias (VR305)
controls to their
minimum
(counterclockwise)
Gray Bars positions.
Test Pattern
5200/5300 Adjustments (not for 5260, 5280) Video - 30

8 Using a plastic
screwdriver, adjust the
screen control on the
Screen Control
flyback transformer
very slowly until the
Flyback third darkest bar from
Transformer the left is just faintly
visible.

Note: The screen control

is now set correctly and
shouldn’t have to be
readjusted unless
inadvertently altered.

Gray Bars
Test Pattern
 5200/5300 Adjustments (not for 5260, 5280) Video - 31

White Balance
Note: Perform the white
balance adjustments after
CRT Video Board the monitor has been on for
Run at least 10 minutes and the
Display Service
Utility cutoff procedure has just
been completed.

VR305 VR304
1 Note: Verify that the
display resolution is set
to 640 x 480.

Run Display Service

Utility to display the
Gray Bars Gray Bars test pattern.
Test Pattern
2 Using a fine-tip plastic
adjustment tool, adjust
the red bias (VR304)
 5200/5300 Adjustments (not for 5260, 5280) Video - 32

and green bias (VR305)

controls to neutralize
the four darkest bars.

CRT Video Board

3 If the screen shows a
Run predominant blue color,
Display Service start by adjusting the
Utility green bias control
(VR305) until the blue
VR305 VR304 color is neutralized
with green and it’s
difficult to tell whether
the four darkest bars are
blue or green.

Gray Bars 4 Adjust the red bias

Test Pattern control (VR304) until
the bars appear to be
shades of gray.
5200/5300 Adjustments (not for 5260, 5280) Video - 33

Note: If the predominant

color appears to be
always too red or too
green, reduce the levels
of both the green and red
bias controls to
neutralize the
predominant color. The
darkest bar must remain
completely black, and
the second darkest bar
should be just barely
visible.
5200/5300 Adjustments (not for 5260, 5280) Video - 34

5 From the desktop, open

the Screen icon to open
Screen the on-screen control
Screen Screen Brightness panel.
Control
Screen Contrast 6 Set the Screen
Panel
Brightness slider
control to its center
position.

Note: The screen might

appear too bright and out
of focus.
5200/5300 Adjustments (not for 5260, 5280) Video - 35

7 Run Display Service

Utility to display the
All-White Screen test
pattern.
CRT Video Board
Run 8 Hold a light meter or
Display Service photometer against the
Utility
center of the screen.

VR301

All-White Screen
5200/5300 Adjustments (not for 5260, 5280) Video - 36

9 Adjust the sub-contrast

control (VR301) to
decrease the screen
brightness until the
CRT Video Board screen luminance
Run
Display Service measures
Utility • 21 on the bottom
scale of light meter
Model R77
VR301
• Upper end of 10 on
the 10 through 18
scale of light meter
Model L-248
• 21 footcandles on the
All-White Screen red scale of light
meter Model 246
• 25 fL (foot lamberts)
on a photometer
5200/5300 Adjustments (not for 5260, 5280) Video - 37

10 Run Display Service

Utility to display the
Gray Bars test pattern.

CRT Video Board

11 In most cases the four
Run brightest bars will
Display Service appear to be shades of
Utility
gray, and the leftmost
bar will be solid black.
VR303 VR302 If not, adjust the red
(VR302) and green
(VR303) gain controls
until the color of the
four brightest bars is
neutralized.
Gray Bars
Test Pattern
5200/5300 Adjustments (not for 5260, 5280) Video - 38

12 Check the screen

luminance again and
reset it to the proper
reading by repeating the
previous step that set it
to one of the following:
• 21 on the bottom
scale of light meter
Model R77
• Upper end of 10 on
light meter Model L-
248
• 21 footcandles on
light meter Model 246
• 25 fL (foot lamberts)
on a photometer
5200/5300 Adjustments (not for 5260, 5280) High Voltage - 39

Anode Cap
High Voltage
Aperture and
Yoke and Before you begin,
Anode Wires
Wires
• Remove the rear housing
• Remove the EMI shield
Flyback
• Reattach ground wire and
Transformer
screw

±Warning: This product

contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review the CRT
safety instructions in
Bulletins/Safety.
 5200/5300 Adjustments (not for 5260, 5280) High Voltage - 40

Replacement Note: Perform

the high voltage adjustment
Run
Display Service whenever you replace the
Rev A
Utility CRT or the deflection board.
Analog
Note: Perform the high
Board R751

voltage adjustment after the

R749

D713 monitor has been on for at

least 10 minutes.
R75
1
R74
9

D71
3

Red Lead
1 Run Display Service
Crosshatch 1
Test Pattern
Utility to display the
Voltmeter Crosshatch test pattern.

2 Locate diode D713 (Rev.

Reads

Chassis 29.5 A) or D703 (Rev. B) on

the analog board.
VDC
Ground

Black Lead
 5200/5300 Adjustments (not for 5260, 5280) High Voltage - 41

3 Connect a digital
voltmeter as follows:
Run
Display Service • Attach the red
Utility (positive) lead of the
voltmeter to the
Analog

cathode side of diode

Board

D713 (Rev. A) or
1
R75
D703 (Rev. B).
• Attach the black
R74
9

D71
3

VR501 (negative) lead of the

Rev B Crosshatch 1 voltmeter to the metal
Test Pattern
chassis ground.
J74
Red Lead
R768 Voltmeter
D749
Reads

Chassis
D703
29.5
VDC
Ground Red Lead

Black Lead
5200/5300 Adjustments (not for 5260, 5280) High Voltage - 42

4 Using a fine-tip plastic

adjustment tool, set the
high-voltage
adjustment control
(VR501 on Rev. A, or
VR702 on Rev. B
pictured on next page) so
VR501
the voltmeter reads 29.5
volts DC (± 0.1 volt).

Note: The VR501

control is inside the
analog board.
Rev. A Analog Board
Inside
5200/5300 Adjustments (not for 5260, 5280) High Voltage - 43

Note: To reach the VR702

high-voltage adjustment
control on Rev. B
computers, tilt back the
Rev. B analog board. The VR702
Analog control is inside the analog
Board board.

VR 702
 K Service Source

Exploded View
Power Macintosh/Performa 5200
and 5300 (not 5260, 5280)
 Exploded View 1
5200/5300 Exploded View

Rear Housing
922-1395 (Rev. A)
I/O Door 922-1861 (Rev. B) CRT
922-1397 Assembly
661-0952 (U.S.) Microphone
661-0954 (S. Hemis.) 922-1392 (Rev. A)
922-2044 (Rev. B)
Front Bezel
922-1400 (Rev. A)
922-1857 (Rev. B)

Plug (4)
922-1396

Drive and
Control
EMI Shield Bezel
(Rev. A) 922-1398
922-1476 Speakers (Rev. B)
922-1858
EMI Shield Speakers (Rev. A)
(Rev. B) 922-1389
922-2066

EMI Power
Supply
Hard Drive Shield
661-0146 500 MB 922-1467
661-0955 1 GB Analog Shield
661-0999 800 MB 922-1468 Power Supply
661-1139 1.2 GB 661-0930 (Rev. A)
661-1106 1.2 GB 661-0331
(Rev. A w/ therm. con.)
661-1117 (Rev. B)
Analog/Video
Fan Board Assembly
922-1391 661-0928 (Rev. A)
C
OVA

661-1356
Ba ock uter

RAY
Cl mp
Co

ry
tte

Floppy
Logic Board Floppy
Drive
661-0931 75 MHz (Rev. A) Drive
Carrier
661-1008 75 MHz (Rev. B) 661-0121
922-1133
661-1041 100 MHz 922-1124

Hard
Drive
Carrier
922-1124
Guides
922-1177 (Right) CD Front-Panel
922-1186 (Left) Connector Control
Adapter Board
922-1820 922-1388
Chassis
Assembly CD Audio
922-1390 (Rev. A) Adapter CD-ROM
922-2043 (Rev. B) 922-1822 Drive
Carrier
Monitor Stand, CD-ROM Drive 922-0850
Tilt/Swivel Base 661-0913 (600i)
922-1399