CHAPTER 4: Reasons of Success/failure of Fujifilm/Kodak
CHAPTER 4: Reasons of Success/failure of Fujifilm/Kodak
CHAPTER 4: Reasons of Success/failure of Fujifilm/Kodak
Kodak was one of the most successful companies in its field in entire 20th century. By 1968 it
had captured 80% of global market in field of photography. But its downfall started in 1975
when the digital cameras were invented.
A.)Planning
Kodak when initially started was following the razors and blades business model through
which they made huge profits and also faced its downfall by following the same model. The
idea behind Razors and Blades model is to sell razors at small profit margin to attract the
customers followed by selling blades at high profit margin which is a necessity with the
razor. So what Kodak used to do was to sell cameras at small profit margin followed by
selling films, printing sheets and other camera equipment at high profit margins. Thus the
core product through which Kodak earned were the films and printing and not the cameras.
So here where Kodak went wrong was to change its business model with market scenario at
that time. As with the invention of digital camera the demand for camera films and printing
was going to reduce but Kodak failed at identifying this and remained complacent. Kodak
didn’t even heard the market reviews and were firm that consumers would prefer to see
printed photographs. Even people in India were quite open to digital cameras as almost all
stopped using traditional cameras as it required more efforts and another reason was the
better quality which was provided by digital cameras. This way the business model they were
following didn’t gave a right direction to their planning.
B.)Organising
As their first step that is planning was not suitable with the market scenario half damage was
done. Further even after facing some losses they were still very firm that the consumers will
prefer traditional cameras or they would come back to using traditional cameras.
Moreover, instead of including digital cameras they spent their huge resources on promoting
film cameras and in making people believe that there is no replacement of traditional
cameras. All this efforts went completely useless as consumers preferred digital cameras. At
this moment their biggest competitor Fujifilm tapped this as an opportunity and followed the
market trend. Kodak was sure that at least Americans will prefer Kodak over Fujifilm but
here also they went wrong.
Instead of using their funds to promote they could have organised it a more productive way
Fact: The inventor of the digital camera, Steve Sasson, was an electrical engineer at Kodak
when he developed the technology? When Steve told the bosses at Kodak about his
invention, their response was, “That’s cute, but don’t tell anyone about it.” That's how you
shoot yourself in the foot!