JOB OPENINGS AT HCL NAGPUR

FOR EXPERIENCED PROFESSIONALS

IT Infrastructure Services:

Qualification: Any Graduate / Post-Graduate / Diploma from Recognized BTE

SKILLS EXPERIENCE JOB DESCRIPTION
L1/L2 Support, Monitoring, Ticketing, Troubleshooting, Strong
IT Service Desk 1-12 Years Communication Skills
Team Lead, Shift Lead and Operations Manager
Integrated Command
1-7 years L1/L2 Support, Monitoring, Ticketing, Troubleshooting
Centre

Remote Desktop
1-7 years L1/L2 Remote Support, Monitoring, Ticketing, Troubleshooting
Support

Windows Servers, Windows Desktop OS, VMWare, Hyper-V, Oracle, SQL,

Windows Admin 5-12 Years
Sharepoint, Certificate Servers, DNS/DHCP servers

Primary Product Knowledge required - Juniper Routers and CISCO

Network
Switches
Administrator 5-12 Years
Secondary Product Knowledge required - Cisco Routers Switches and
(Data)
Firewalls, Citrix Netscaler
Network Hands on experience on (Checkpoint/Palo Alto) Firewall
Administrator 5-12 Years Strong network fundamentals
(Firewall) Ready to work in rotational 24x7 shift environment
Network Hands on experience on Cisco/Avaya/Nortel VoIP
Administrator 5-12 Years Strong network fundamentals
(Voice) Ready to work in rotational 24x7 shift environment
Experience of working with SQL
2000/2005/2008/2008R2/2012/2014/2016
SQL DBA 5-12 Years Experience with Performance Tuning and Optimization (PTO), using
native monitoring and troubleshooting tools
Experience with SQL server patching/upgrades/migrations
Minimum 4 years' experience in System Administration of Windows 2000
/ 2003 / 2008 Servers. Experience in handling Microsoft Systems in a 24x7
IN-PREMISE
5-12 Years environment. Hands-on working experience of scripting for use within MS
EXCHANGE
environments and enterprise level products like Outlook client
configuration and troubleshooting, Exchange Calendar issues
In-depth understanding and working knowledge of various versions of
2010/ 2013/2016 and Office 365. Especially strong understanding and
SharePoint work experience with Exchange 2016 & Office 365
4-12 Years
Administrator Deep understanding of Exchange 2016 hybrid architecture and migration
experience from on-premises exchange 2016 message system to Office
365 Hybrid Migrations

CANDIDATES WHO MATCH THE ABOVE SKILL SETS AND YEARS OF EXPERIENCE CAN EMAIL
THEIR UPDATED RESUMES AT RECRUIT.NAGPUR@HCL.COM
 SKILLS EXPERIENCE JOB DESCRIPTION

Planning and migration including Exchange, SharePoint, Lync.

Office 365 Understands Office 365 products including Exchange, SharePoint
5-12 Years
Administrator Understands Microsoft MDM tools - Intune, Azure Identity and Rights
Management, Enterprise Mobility Suite.

Mentoring Team as per project needs on Technical tools, Operational

Processes & Procedures. Defining new process and procedure for
operations. Periodic evolution of SLA metrics and Audits. Budgeting &
P&L Experience – Managing Capex & Opex. Strong Process knowledge ITIL
Project Management /
V-3, along with experience in certification of IT & Security certifications
Operations Manager /
10-12 Years like ISO 20 / 27 K Certifications etc. Ability to interact with CIO /
Service Delivery
Infrastructure director. Understanding of ITIL framework. Preferably 12+
Manager
years of Industry experience with managing a team of over 100 resources.
10+ years of Experience with Asset Management, Desktop Deployment,
VDI, Windows/PC Refresh and Scheduling. 5+ years in managing service
desk, service improvement programs

Configuration of an operating-system deployment strategy by using SCCM

Implementing Endpoint Protection for managed PCs
SCCM Administrator 5-12 Years
Deploying and managing the Configuration Manager client
Monitoring applications for managed users and systems

Batch Jobs - IBM, Tivoli workload scheduler is mandatory Role.

Batch Monitoring and The Batch Support Analyst will be involved in the analysis and support of
4-9 Years
Scheduling (TWS) batch application testing of mainframe and mid-range batch components
in integrated and independent test environments.

Manages the process to restore normal service operation as quickly as

possible to minimize the impact to business operations. Lead the Bridge
calls. Represent the first stage of escalation for Incidents. Analyze
incident trends and recommend corrective actions as necessary. Monitor
the effectiveness of the incident management process and make
Critical Incident
8-12 Years recommendations for improvement. Develop and implement the incident
Manager
management process. Analyze incident trends and recommend corrective
actions as necessary. Responsible for planning and coordinating all the
activities required to perform, monitor, and report on the process. Point
of contact for all Major Incidents. Coordinate with Problem Management
and Change Management

Management, maintenance and implementation of EMC Storage

environment - Monitoring and optimization of the performance, tuning,
EMC Storage 6-10 Years capacity planning, proactive monitoring and automation of storage -
Design and implementation of SAN which includes installing and
configuring of EMC storage boxes and fibre channel switches

CANDIDATES WHO MATCH THE ABOVE SKILL SETS AND YEARS OF EXPERIENCE CAN EMAIL
THEIR UPDATED RESUMES AT RECRUIT.NAGPUR@HCL.COM
 Application Services:

Qualification: B.E. / B. Tech / M. Tech / BCA / MCA / Any Graduate with the required skills
and experience.
SKILLS EXPERIENCE JOB DESCRIPTION

Exposure on Automation Anywhere/Xceptor:

Hands on experience for Xceptor Tool and design techniques
Automation Working proficiency in Xceptor development toolset
3-8 Years
Anywhere Experience in complete end to end lifecycle of RPA processes.
Experience of working in BFSI domain preferred
Good communications skill and a team player

Over 10 years of IT experience with a minimum 5 years of professional

experience with the Salesforce eco-system
At least 3 project implementations that exploit the full capabilities
(discover, design, implement and optimize) of the Salesforce platform
A minimum of 2 years of experience creating the technical architecture
Salesforce for complex Service Cloud Salesforce implementations
10+ Years
Architect Strong understanding of Salesforce infrastructure, security and related
cloud technologies
Development experience with Salesforce development technologies;
security, process builder, flow, workflow, APEX, Visual Force, Lightning,
Community, Workflows, Triggers, API, SOSL, SOQL, REST, App builder
Active Salesforce certifications - 201, 301, 401

Over 6 years of IT experience with a minimum 3 years of professional

experience with the Salesforce eco-system
3+ years of experience in a hands-on technical leadership position
At least 2 project implementations that exploit the full capabilities
(discover, design, implement and optimize) of the Salesforce platform
Strong understanding of Salesforce infrastructure, security and related
cloud technologies
Salesforce
6-9 Years Extensive development experience with Salesforce development
Lead
technologies; security, process builder, flow, workflow, APEX,
VisualForce, Lightning, Community, Workflows, Triggers, API, SOSL,
SOQL, REST, App builder
Experience in HTML, XML, JavaScript, Java, relational databases, SQL, ETL
tools, etc.
Salesforce certifications (Platform Developer 1 or 2, App Builder,
Administrator/Advanced Administrator, Service Cloud) preferred

CANDIDATES WHO MATCH THE ABOVE SKILL SETS AND YEARS OF EXPERIENCE CAN EMAIL
THEIR UPDATED RESUMES AT RECRUIT.NAGPUR@HCL.COM
 SKILLS EXPERIENCE JOB DESCRIPTION

Over 3 years of IT experience with a minimum 2 years of professional

experience with the Salesforce eco-system
At least 1 project implementations that exploit the full capabilities
(discover, design, implement and optimize) of the Salesforce platform
Desired prior experience on Financial Services Cloud & Service Cloud
Salesforce implementations. Extensive development experience with Salesforce
3-6 Years
Developer development technologies; security, process builder, flow, workflow,
APEX, VisualForce, Lightning, Community, Workflows, Triggers, API, SOSL,
SOQL, REST, App builder. Experience in HTML, XML, JavaScript, Java,
relational databases, SQL, ETL tools, etc. Salesforce certifications
(Platform Developer 1 or 2, App Builder, Administrator/Advanced
Administrator, Service Cloud) preferred.

5+ years of experience in human-centered design with hands on

experience throughout the process, from user research to developing
prototypes and collaborating on implementation.
Bachelor’s or Master’s degree from design schools, HFI certification and
human-centered design or a related field. A portfolio showcasing
innovative design solutions across a breadth of business verticals
Experience presenting and telling a product’s story to leadership, clients,
and key stakeholders. Experience in delivering wireframes, UX flows,
UX Designer
mockups, interactive prototypes, personas and use case development is
(Lead / 4-12 Years
required. Ability and passion to understand distinct user groups quickly
Architect)
and distill complex needs into clean, understandable solutions.
Understanding of information architecture, design patterns and
interaction design. Work as part of a cross functional team, with users,
product owners, business analysts and development teams to deliver
business value. Familiarity and ability to promote usability testing and
user research. Expertise in Sketch, Adobe XD, Invision, Principle, and
Zeplin. Good communication skills, remote working and remote
workshopping are also required as part of the job

Experience working with the Mule ESB platform.

Software development experience in programming Java, JavaScript
language. MuleSoft Certification highly desired
Mulesoft Extensive software integration and/or other ESB experience is a must
3-6 Years
Developer Experience with SOAP and REST (Restful API s) a must.
Understanding of SOA design principles and best practices.
Prior banking/finance experience of working with globally distributed
teams. API Mule Certification Level 4 mandatory.

CANDIDATES WHO MATCH THE ABOVE SKILL SETS AND YEARS OF EXPERIENCE CAN EMAIL
THEIR UPDATED RESUMES AT RECRUIT.NAGPUR@HCL.COM
 SKILLS EXPERIENCE JOB DESCRIPTION
10+ years of experience specializing in multi-tier system integrations
5 years of experience with MuleSoft Anypoint Platform including ESB and
API manager. Experience in developing RAML based RESTful API s and
WSDL based SOAP web services. Experience in creating the Mulesoft API:
ed connectivity architecture, Mule ESB flows, and performing payload
transformation and Extensive experience using various Mule connectors
including HTTP, Salesforce, AWS, DB, VM and File/FTP and Deep
Mulesoft knowledge of security protocols including Basic, WS-security, SAML and
10+ Years
Architect OAuth2. Applying the security architecture for Mulesoft API layer, as well
as the backend services layer deployed in Mulesoft Runtime
Experience in deploying Anypoint Platform solutions to Cloudhub, on-
premises and in hybrid environment. Experience in XML technologies like
XML, XSLT, XML Schema (XSD). Experience with JEE Application Servers
and Containers (administration, deployment, and/or development in
Tomcat, JBoss, WebSphere, WebLogic, Spring, etc.). API Mule
Certification Level 4 mandatory.
Plan the release of project deliverables and release life cycle.
Communicate the project-related tasks such as plans, timelines,
requirements, etc. between different teams.
Coordinate the release schedule and resources required depending upon
the third-party applications, defect backlogs, planned releases, and
infrastructure updates. Identify the risks that can delay the release and
manage them, such that the scope scheduled, and quality of the release
is not affected. Track the progress and find issues, if any. Always work to
improve the process of release. Create plans for the implementation and
deployment as per the release schedule. Lead the Go-Live activities to
deploy the software successfully, hands-on deployment experience
Release Lead 8-12 Years Team up with relevant development teams responsible for building the
automation tools used to develop and deploy the software.
Schedule the CAB meetings to discuss the release schedules with the
team and find roadblocks, if any. Maintain documentation related to
procedures on build and release, various notifications list, and
dependencies. Make improvements in the methodologies used for
configuration management and development of software that helps to
find ways to use in configuration management. Good understanding for
the DevOps processes and tools, hands-on experience is optional
Cross-platform experience and expertise to identify and resolve
integration issues. Proficiency in specifying non-production and
production environment infrastructure
Docker (containerization) and Kubernetes (Container Orchestration) for
application enabled using AWS (Amazon Aurora/PostgreSQL), Kubernetes
DevOps 7+ Years
Services, EC2. AWS Cloud Watch, AWS IAM, Amazon Cognito) &
Development using Linux OS

CANDIDATES WHO MATCH THE ABOVE SKILL SETS AND YEARS OF EXPERIENCE CAN EMAIL
THEIR UPDATED RESUMES AT RECRUIT.NAGPUR@HCL.COM