Trainer Guide: Automotive Service Technician

Download as pdf or txt
Download as pdf or txt
You are on page 1of 30

AUTOMOTIVE SERVICE TECHNICIAN TG

Trainer Guide

AUTOMOTIVE SERVICE TECHNICIAN

LN MAN AUT AST RW L3 ENG PG VER 1.00

COPYRIGHT: This document is solely for the use of LabourNet and LabourNet Clients. No part of it
may be circulated, quoted, or reproduced for distribution without approval from LabourNet.

VER 1.00 Page 1 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Foreword

LabourNet is a social enterprise that creates sustainable benefits for workers in the informal
sector, by taking an end to end solution focused on plugging gaps in the eco-system to the
market, to address all the challenges faced by the unorganized sector workforce today. This
course on Automotive Service Technician is created to upgrade the skills of semi-skilled
helpers in automotive industry and as well as new entrants with minimum required
qualification.

This course book is designed for the training model known as work integrated learning. Trainee
will be imparted with knowledge through lecture in the industry premises for fixed duration
every day. For the remaining time trainee will be working in a shop floor. The trainer will be
providing guidance for limited duration as and when required to ensure the trainee is acquiring
the required skills to function as a independently as an automotive service technician.

The advantage of this model is that the trainee will be learning in the working environment and
not many new facilities are required for training delivery, except sparing of the machinery for
on-the job training under the guidance of the Trainer.

This course for Automotive service technician is designed to ensure that the trainee will be able
to meet all the performance, knowledge and core skills criterion specified in the draft
Qualification Pack for Automotive service technician vide Reference ID: ASC/Q 1401
published by NSDC

VER 1.00 Page 2 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

. Table of Contents
Foreword .................................................................................................................................... 2
Table of Contents ................................................................................................................... 3
Course Details ............................................................................................................................ 4
1. Key Competencies ................................................................................................................. 5
2. Module wise duration ............................................................................................................ 6
3. Training Centre Requirements ............................................................................................... 7
4. General Instructions for Trainers ........................................................................................... 8
5. Session Plan for each Module .............................................................................................. 10
Module 1- Overview on automotive industry and generic skills ......................................... 10
Session Plan 1- Introduction to automotive industry and automotive service technician .... 10
Session Plan 2 - Hazards, safety and health ......................................................................... 12
Session Plan 3 – Workplace skills........................................................................................ 14
Module 2- Assist in vehicle service and maintenance ......................................................... 16
Session Plan 1 – Automotive safety and tools ..................................................................... 17
Session Plan 2 – Major components and aggregates of a vehicle ........................................ 19
Session Plan 3 – Service and maintenance of automobile ................................................... 20
Module 3- Plan and organize work to meet expected outcome ........................................... 22
Session Plan 1 – Planning and Organizing........................................................................... 23
Module 4-Work effectively in a team .................................................................................. 25
Session Plan 1 – Team work and communication skills ...................................................... 25
Module 5-Maintain a healthy, safe and secure working environment ................................. 27
Session Plan 1 – Health, safety and security requirements .................................................. 28

VER 1.00 Page 3 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Course Details

Course Name Automotive Service


Technician (Automotive)
Course Code LN MAN AUT AST RW L3 ENG PG VER 1.00

This course is designed for up grading the knowledge and basic skills to take up the job of
‘Automotive Service Technician’ in ‘Automotive Industry’ sector. All the activities carried out
by an automotive service technician are covered in this course. Upon successful completion of
this course the candidate will be eligible to work as automotive service technician.

This course is designed to provide the necessary knowledge and skill inputs for a technician to
work in an organized and disciplined manner by following safe working practices, good
housekeeping, effective communication, documentation and work ethics. Knowledge inputs
are provided through participative lectures and other training methodologies like group
discussion, role play and other activities to ensure effective learning. The methodology
followed to impart the skill in service and repair of vehicle is ‘on the job training’ under
guidance. Suggested exercises as part of OJT are provided at the end. The trainer can suitably
modify them to suit the tools, machines and other equipment available in the company, where
the training is being imparted. Formative assessment is carried out by the trainer as per the
schedule in the assessment guide and summative assessment is carried out by external assessor.

Courseware consists of the following as per NSDC quality guidelines.

• Curriculum as well as Course Hand Book


• Trainers Guide
• Participants Guide
• Assessment Guide
• Training Delivery Plan
• Training Aids

Further Learning Opportunities:


Upon successful completion of this course the candidate will be eligible for attending advanced
courses on Automotive Service Technician.

VER 1.00 Page 4 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

1. Key Competencies
Key competencies are derived from the QP

Upon successful completion, the Learners will be able to:

1. Assist in vehicle service and maintenance.


2. Plan and organize work to meet expected outcomes
3. Work effectively in a team
4. Maintain a healthy, safe and secure working environment.

Course Duration

No. of 26 (1 month)
Days

No. of Theory 11
Max Total No. Hours
Hours Per 120 Practical 19
1.5 (GLH)
day (hrs)
On-the-job training 85
Theory
Total No. Hours (Assessment) 3
Practical

*Refer Assessment Guide for actual hours. Maximum 3 hours allotted for Formative
Assessment and 2 hours of Summative Assessment.

Eligibility Criteria
Age 18 years

NVEQF/NVQF level 3

Minimum Educational Class VIII


Qualifications

Maximum Educational
-
Qualifications

Experience -.

VER 1.00 Page 5 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

2. Module wise duration


Module Wise Duration
Guided Learning Hours
Sl.No Module Name (GLH)
Training
Theory Practical OJT

1 Overview on Automotive 1.5 hrs - -


industry and generic skills
2 Assist in vehicle service and 5 hrs 10 hrs 64 hrs
maintenance
3 Plan and organize work to meet 2.5 hrs 5 hrs 8 hrs
expected outcomes
4 Work effectively in a team 1 hr 2 hrs 7 hrs

5 Maintain a healthy, safe and 1 hr 2 hrs 6 hrs


secure working environment
11 hrs 19 hrs 85 hrs
Total
115 Hrs

Total GLH 118 Hrs

Total Duration 120 Hrs

Refer Assessment Guide for Maximum 3 hours allotted for Formative Assessment and 2 hours
for Summative Assessment.

The trainer should prepare a plan for the OJT after discussing with the training coordinator/
supervisor. In general the OJT should follow the sequence of modules provided above.

Suggested exercises as part of OJT are provided at the end. The trainer can suitably modify
them to suit the tools, machines and other equipment available in the company, where the
training is being imparted.

VER 1.00 Page 6 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

3. Training Centre Requirements

Physical Requirements
Teaching Materials LabourNet provides the following material to the
1. Room to accommodate 30 Trainees
Centres
2. Black Board/White Board with writing and erasing materials
3. Computer and Projector for Power Point presentation
• Course Hand Book/Syllabus-Curriculum
• Power point presentation
• Trainers Guide
• Participant Guide
• Assessment Guide

Trainers Qualification Graduate or Diploma holder in Automobile Engineering with 2/4


years of experience in Automotive Service Technician

Evaluation team Separate team form LabourNet with qualified and experienced
personnel.

Instruction to faculty-
The faculty should follow all the Guides for training/ work/demonstrations/practical/on the
job training

VER 1.00 Page 7 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

4. General Instructions for Trainers


Pre training:

• Trainer is provided with the training content for reference. For e.g. the topics you have
to train in this programme.
• Before leaving for the training site Trainer should make sure that the trainees have been
informed about the training.
• Trainers should make sure they have route map to reach the training site without any
difficulties.
• By any chance if Trainer is getting delayed make sure that he/she should inform the site
supervisor that you are getting delayed.
• As soon as the Trainer reaches the training site he/she should meet training
coordinator/supervisor (to make sure of the training facilities are available-onsite,
offsite).
• Please make sure you have all the required training tools and materials for conducting
the training session (learning cards, sketch pens, raw materials etc.).
• Check your training equipments such as laptop, projector and camera, relevant tools
(depending on the training site).
• Reach 15 minutes before to arrange for the training session

During the training

 Start the session with an icebreaker to settle the participants for the session.
 Welcome and Recap the previous days learning s and clarify the doubts if any.
 Mark attendance for the trainees at the beginning and the end of the training
 Follow the session plan strictly.
 Encourage the trainees to ask questions, explore ideas etc.
Close the session with positive strokes

Specific instructions for Trainers - Course

 Use case stories (live examples) pertaining to the respective course training.
 Stop and check in between the sessions whether the learners are learning!!
 Ask the participants to draw a simple action plan with respect to the course to
implement the learning’s from the days training programme.
 Use current version of the curriculum/training package linked from the Course training
manual of LabourNet course page.
 Ensure the delivery and assessment strategies are consistent with those outlined in the
Course Training and Assessment Strategy
 Discover how to Anchor positive states to gestures, words and pictures pertaining to
Course trade during the onsite training.
 Appropriate paper based document repository with respect to course should be used.
 Assess group and individual needs verbally (actively listening) and/or in writing.

VER 1.00 Page 8 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

 Establish trustworthiness with the group.


 Establish ground rules and/or reiterate them as needed, modelling and promoting
protection of confidentiality, demonstrating consideration for other’s feelings, and
acknowledging occasions when trainees may have unintentionally broken a ground rule
or offended someone.
 Acknowledge in advance possible feelings or differences of opinion that a session may
generate.
 Trainers should get away from unclear thinking and unclear structure before they start
the presentation.
 Trainers must communicate effectively with any audience, energy, voice and body to
enhance presence, reputation and power.
 Become less dependent upon content and script, freeing up your creativity and passion!

Post training:

• Share/Report the observations found in the training site with the concerned
person (coordinator/supervisor)
• Record on-going formative assessment results

VER 1.00 Page 9 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

5. Session Plan for each Module

Module 1- Overview on automotive industry and generic


skills
Module Objectives

By completing this module the trainee would have gained knowledge about:

• Automotive industry in India


• The factory/section he/she is working and his role in the section
• Hazards associated with the trade and mitigation
• SHE guidelines and legal provisions
• Basics of workplace skills
• Use and wear PPE effectively

Module Design

Session Session Topics Method Duration Training Aids/


no. Tools/Equipment
Introduction to Interactive
automotive industry and lecture/Icebreaker
1. 45 mins
automotive service
technician
Interactive lecture, PPT, PPE, Paper,
Hazards, safety and demonstration, Pen, Newspaper and
2. 30 mins
health study tour and group Various safety and
discussion hazards signs
Interactive lecture,
group activity –
3. Work place skills 15 mins
writing, role play,
reading

TOTAL 1.5 hrs

Session Plan 1- Introduction to automotive industry and


automotive service technician

Session Objectives

At the end of the session, the trainee will be able to:

VER 1.00 Page 10 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

• Explain the importance of automotive industry


• Describe servicing and technical repair of vehicles

Duration
S.no. Sub – Topics Duration
Theory Practical
1.1 Introduction to the automobile
Evolution and growth of 4 wheeler
1.2 segment -
45 Mins
1.2 Introduction to factory/section
Role of automotive service
1.4 technician
TOTAL 45 Mins -
Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Materials/ Equipment Required

• Room to Accommodate 30 Trainees


• Black Board/White Board with Writing and Erasing Materials
• Computer and Projector for Power Point Presentation
• PPT and Participant Guide

Tips for Trainer

• Be energetic while introducing yourself to the trainees.


• Be aware of the timing required to complete the activity
• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No.3-31

VER 1.00 Page 11 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Activity 1

Objective: To provide knowledge on automotive industry and job related activities as an


automotive service technician.

Methodology:

Interactive Lecture

• Overview on automotive industry


• Describe servicing and technical repair of vehicles
• Brief on the courses and job related activities as an automotive service technician.

Material required: PPT, Participants Guide

Outcome: The trainee will be able to describe automotive, servicing and technical repair of
vehicles and job related activities as an automotive service technician.

Session Plan 2 - Hazards, safety and health


Session Objectives

At the end of the session, the trainee will be able to:

• Familiar with the general hazards or risk that can lead to accidents
• Understand the basic safety, health and hygiene measures
• Wear and use PPE for safety

Duration

S.no. Sub - Topics Duration


Theory
Practical
2.1 Hazards
2.2 PPE, Safety measures 30 Mins -
2.3 Introduction to Housekeeping
TOTAL 30 Mins -

Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

VER 1.00 Page 12 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No.32-80

Activity 1

Objective: To provide knowledge on various hazards and safety measures

Methodology:

Interactive Lecture

• PPE Uses
• Hazards, Types of hazards, Common hazards that leads to accidents, possible risk at
workplace
• Hazard assessment
• General safety measures while working

Material required: PPT, Participants Guide

Outcome: The trainee will be able to describe hazards and safety measures.

Activity 2

Objective: To demonstrate wearing of PPE.

Methodology:

Demonstration

1. Demonstration will take place in classroom

Material required: PPT, Participants Guide and PPE

Outcome: The trainee will be able to use PPE effectively

Activity 3

VER 1.00 Page 13 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Objective: Identification of safety and hazard signs

Methodology: Each trainee will be asked to explain one of the hazard signs

Material required: Various safety and hazards signs.

Outcome: Identify hazards and safety signs at work and determine the appropriate safety
measures that should be followed to avoid any accidents.

Session Plan 3 – Workplace skills


Session Objectives

At the end of the session, participants will be able to:

• Describe communication, importance of good reading & writing skills and work ethic.
• Communicate effectively with co-workers in writing as well as orally
• Read the documents that are necessary for them to read to carry out operator’s tasks.
• Understand the importance of work ethics and professionalism

Duration

S.no. Sub – Topics Duration

Theory Practical

3.1 Oral communication

3.2 Reading and comprehension skills

3.3 Writing skills 15 Mins -

3.4 Work ethics and professionalism

3.5 Analytical thinking

TOTAL 15 Mins -

Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

VER 1.00 Page 14 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No.81-148

Activity 1

Objective: To provide basic information on communication skills and work ethics

Methodology:

Interactive Lecture

• Communication: oral and writing


• Reading skills and tips to enhance the reading
• Work ethics and professionalism

Material required: PPT, Participants Guide

Outcome: The trainee will be able to describe communication, importance of good reading &
writing skills and work ethic.

Activity 2

Objective: Enhance basic communication skills

Methodology:

Group activity – Role play

Role play is a technique in which several individuals or a small group of participants act out a
real-life situation in front of the group. The scenario of the role play is related to the training
topic and must have a skill-based objective. There is no script; however, the situation is
described in as much detail as appropriate. The participants make up their parts as the situation
unfolds. The role play is then discussed in relation to the situation or problem under
consideration.

VER 1.00 Page 15 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Prepare scenario related to their interaction with subordinate, supervisor, engineer, keeping
professionalism and work ethics in mind. Eg. Asking for leave, from supervisor, admitting
fault, reporting an incident etc.

Material required: Paper, Pen

Outcome: The trainee will be able to communicate effectively with co-workers

Debrief:
The trainer will recap by asking one of the participants to name few job roles as an tyre
moulding operator.

Module 2- Assist in vehicle service and maintenance


Module Overview

This module will introduce learners to the motor vehicle service and maintenance. This
module will provide all the relevant knowledge that is required by the technician to carry out
basic services on vehicles under supervision i.e, oil changes, Lubrication, Washing vehicles,
minor component replacement, mixing cleaning solutions, dismantle aggregates like wheels,
suspension system, steering column, braking system, engine assembly etc.,

Module Objectives

By completing this module the trainee would have gained knowledge about:

• Basic functioning of various components and aggregates of a vehicle.


• Assist in performing vehicle service and maintenance

Underpinning Knowledge/ Theory/ Principle

Participant should be well versed with following knowledge and skills before starting this
module:

• Automotive service technician job responsibilities


• General hazards at factory/workplace
• Safety measures
• Reading and writing skills

Module Design

Session Session Topics Method Duration Training Aids/


no. Tools/Equipment
1 Automotive safety Interactive lecture, 2 Hrs
and tools study tour, group

VER 1.00 Page 16 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

discussion and PPT, PPE, Workshop


demonstration tools and materials,
Major components Interactive lecture, Vehicle service
2 and aggregates of a study tour and 4 Hrs manuals, Engine oil,
vehicle demonstration Grease, Lubricant,
Interactive lecture, Pen, Paper, cleaning
Service and study tour, group solutions, waste
3 maintenance of 9 Hrs
discussion and cloth.
automobiles
demonstration
TOTAL 15 Hrs

Session Plan 1 – Automotive safety and tools

Session Objectives

At the end of the session, the trainee will be able to:

• Describe workshop hazards and safety


• Describe tools used during routine servicing and repairs of a vehicle

Duration

S.no. Sub – Topics Duration


Theory Practical
1.1 Shop hazards and safety 45 Mins 1 hr 15 mins
1.2 Workshop tools
TOTAL 2 Hrs
Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer .

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No.150-197

VER 1.00 Page 17 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Activity 1

Objective: To provide knowledge on workshop hazards and safety

Methodology:

Interactive Lecture

• Hazards and Safety


• Health
• Reporting risk

Material required: PPT, Participants Guide

Outcome: The trainee will be able to explain workshop hazards and various safety measures
to minimize the risk.

Activity 2

Objective: To demonstrate the use of tools used during servicing and repair of vehicles.

Methodology:

Study tour, group discussion, Demonstration

• Pressure indicators
• Pullers
• Specialty wrenches
• Measuring Equipment

Material required: PPT, Participants Guide, PPE, Tools

Outcome: The trainee will be able to demonstrate the use of various tools used during routine
servicing and repairs.

VER 1.00 Page 18 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Session Plan 2 – Major components and aggregates of a


vehicle
Session Objectives

At the end of the session, the trainee will be able to:

• Understand the basic functioning of engines and fuel system, cooling system, air supply
systems, emission and exhaust system, ignition systems, Clutch assembly, Clutch
operating system, Gearbox, Drivelines and hubs, Drive train assembly and
transmission, Steering system, suspension system, Brake system, Tyres & wheels,
Radiator, batteries and power storage system, Power generating systems, Electrical
wire harness, air conditioning system, Lighting, Electronic systems, Electronic control
unit, Hydraulic Pneumatic system, various lubrication systems, etc.,
Duration

S.no. Sub - Topics Duration


Theory Practical
Functioning of components and 1.5 hrs 2.5 hrs
2.1 aggregates of a vehicle
TOTAL 4 Hrs
Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No.198-335

VER 1.00 Page 19 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Activity 1

Objective: To provide knowledge on basic functioning on various components and aggregates


of a vehicle

Methodology:

Interactive Lecture

• Steering system
• Emission and exhaust system
• Brake system
• Radiator
• Suspension system
• Air conditioning system
• Power generating system
• Electronic system

Material required: PPT, Participants Guide

Outcome: The trainee will be able to describe basic functioning on various components and
aggregates of a vehicle

Activity 2

Objective: To provide the practical knowledge of identifying various parts of an automotive


engine.

Methodology:

Demonstration

Material required: PPT, Participants Guide, Reciprocating engine

Outcome: The trainee will understand the engine operation by observing the demonstration.

Session Plan 3 – Service and maintenance of automobile


Session Objectives

At the end of the session, the trainee will be able to:

• Describe vehicle service and repair


• Follow standard operating procedures
• Describe service manuals of vehicles

VER 1.00 Page 20 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Duration

S.no. Sub – Topics Duration


Theory Practical
3.1 Vehicle service & maintenance
SOP (Standard operating 2 hrs 7 hrs
3.2 procedures) & Service Manuals
3.3 Housekeeping
TOTAL 9 hrs
Instructions to the Trainer

• Ensure all the task is done in sequence as given


• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No.336-376

Activity 1

Objective: To demonstrate changing oil in automobiles

Methodology:

Study tour and Demonstration

Material required: PPT, Participants Guide, SOP, Engine oil

Outcome: The trainee will be able to explain procedure to carry out oil change in automobiles

Activity 2

Objective: To demonstrate the procedure in maintaining and managing the workshop tools,
equipment and machinery in required condition.

VER 1.00 Page 21 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Methodology:

Study tour, group discussion, Demonstration

• Cleaning and lubricating equipment


• Cleaning and organizing workshop
• Rinsing objects, tools and equipment

Material required: PPT, Participants Guide, PPE

Outcome: The trainee will be able to demonstrate good housekeeping in workshop.

Debrief:

The trainer will recap by asking one of the participants to name few job roles as an tyre
moulding operator.

Assessment

1. List the important function of lubrication.


2. Explain briefly cooling system and its importance.

Module 3- Plan and organize work to meet expected


outcome
Module Overview

This module about planning and organising an individual’s work in order to complete it to the
required standards, on time and within budget in terms of cost and material

Module Objectives

By completing this module the trainee would have gained knowledge about:

• Importance of planning and organizing work at workplace


• Managing time, materials and cost effectively

Underpinning Knowledge/ Theory/ Principle

Participant should be well versed with following knowledge and skills before starting this
module:

• Automotive service technician job responsibilities


• Assisting in vehicle service and maintenance
• General hazards at factory/workplace
• Safety measures
• Reading and writing skills

VER 1.00 Page 22 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Module Design

Session Session Topics Method Duration Training Aids/


no. Tools/Equipment
Interactive lecture,
Planning and study tour, group
1 450 Mins PPT
Organizing discussion and
demonstration
TOTAL 7.5 Hrs

Session Plan 1 – Planning and Organizing


Session Objectives

At the end of the session, the trainee will be able to:

• Establish and agreeing work requirements with appropriate people


• Managing time, material and cost effectively
• Work in line with the organization’s policies and guidelines
• Work within the limits of his job role
• Keep the work area clean, safe and secure

Duration

S.no. Sub – Topics Duration


Theory Practical
1.1 Planning 2.5 Hrs 5 Hrs
1.2 Organizational skills
TOTAL 7.5 Hrs
Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

VER 1.00 Page 23 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Slide No 378-397

Activity 1

Objective: To provide knowledge on planning and its importance

Methodology:

Interactive Lecture

• Planning and Organising

Material required: PPT, Participants Guide

Outcome: The trainee will be able to explain planning and its importance at workplace

Activity 2

Objective: To demonstrate the importance of Planning and Organizing at workplace

Methodology:

Demonstration, Group Discussion

Material required: PPT, Participants Guide,

Outcome: The trainees will be able to demonstrate the importance of Planning and Organizing
at workplace

Debrief:

The trainer will recap by asking one of the participants to different duties of a automotive
service technician

Assessment

1. What is planning and list the different types of planning

VER 1.00 Page 24 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

2. Explain the importance of organizing at work place

Module 4-Work effectively in a team


Module Overview

This module is about working effectively within a team, either in individual’s own work group
or in other work groups outside the organization.

Module Objectives

By completing this module the trainee would have gained knowledge about:

• Team work and collaboration at workplace


• Maintaining clear communication with everyone

Underpinning Knowledge/ Theory/ Principle

Participant should be well versed with following knowledge and skills before starting this
module:

• Automotive service technician job responsibilities


• Assisting in vehicle service and maintenance
• General hazards at factory/workplace
• Safety measures
• Planning and organizational skills
• Reading and writing skills

Module Design

Session Session Topics Method Duration Training Aids/


no. Tools/Equipment
Interactive lecture,
Work effectively in a group discussion and
1 3 Hrs PPT
team
demonstration
TOTAL 3 Hrs

Session Plan 1 – Team work and communication skills


Session Objectives

At the end of the session, the trainee will be able to:

• Work in a team effectively


• Pass on information to colleagues in line with organizational requirements

VER 1.00 Page 25 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

• Respect and carry out commitments made to colleagues


• Inform in time to colleagues if not able to fulfill the commitments made
• Identify and resolve if any problems in working with colleagues
• Follow organization’s policies and procedures
• Share resources with team members as per priority of tasks

Duration

S.no. Sub – Topics Duration


Theory Practical
1.1 Team Work 1 Hr 2 Hrs
1.2 Respect Colleagues
TOTAL 3 Hrs

Instructions to the Trainer

• Follow instructions given in the activity section


• Ensure all the task is done in sequence as given
• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No 399-419

Activity 1

Objective: To provide knowledge on team work, effective communication and its importance

Methodology:

Interactive Lecture

VER 1.00 Page 26 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

• Team work
• Communication skills

Material required: PPT, Participants Guide

Outcome: The trainee will be able to explain the importance of team work and effective
communication

Activity 2

Objective: To demonstrate the importance of team work at workplace

Methodology:

Demonstration, Group Discussion

Material required: PPT, Participants Guide,

Outcome: The trainees will be able to demonstrate the importance of team work at workplace

Debrief:

The trainer will recap the whole session in brief

Assessment

1. What is the importance of team work


2. Write a note on working with colleagues

Module 5-Maintain a healthy, safe and secure working


environment
Module Overview

This module is about monitoring the working environment and making sure it meets
requirements for health, safety and security.

Module Objectives

By completing this module the trainee would have gained knowledge about:

• Maintaining a healthy, safe and secure environment at workplace


• Identifying and correcting hazards at workplace in accordance with organizational
procedures
• Maintaining health and safety records as required by regulatory and company
standards and procedures

Underpinning Knowledge/ Theory/ Principle

VER 1.00 Page 27 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Participant should be well versed with following knowledge and skills before starting this
module:

• Automotive service technician job responsibilities


• Assisting in vehicle service and maintenance
• Planning and organizational skills
• Reading and writing skills

Module Design

Session Session Topics Method Duration Training Aids/


no. Tools/Equipment
Interactive lecture,
1 Health and safety group discussion and 3 Hrs PPT
demonstration
TOTAL 3 Hrs

Session Plan 1 – Health, safety and security requirements


Session Objectives

At the end of the session, the trainee will be able to:

• Comply with organisation’s current health, safety, security and environmental policies
and procedures
• Report identified any health, safety, security and environmental policies and procedures
• Identify and report hazards at workplace in accordance with organizational procedures
• Follow organisation’s emergency procedures
• Identify and recommend opportunities for improving health, safety and security at
workplace
• Maintain health and safety records as required by company and regulatory standards
and procedures

Duration

S.no. Sub – Topics Duration


Theory Practical
1.1 Health and Safety 1 Hr 2 Hrs
TOTAL 3 Hrs

Instructions to the Trainer

• Follow instructions given in the activity section

VER 1.00 Page 28 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

• Ensure all the task is done in sequence as given


• Gather all the materials and information required in well advance
• Keep the class energetic and motivated to learn

Tips for Trainer

• Be aware of the timing required to complete the activity


• Training materials should be used at the right time and in the right way
• Maintain the flow of the module from start to finish
• Making sure that the Trainees are comfortable and eager to learn.

Slide No. 421-467

Activity 1

Objective: To provide knowledge on maintaining health, safety and security at workplace

Methodology:

Interactive Lecture followed by group discussion

• Personal protective equipment (PPE)


• Non-authorized / restricted areas
• Protective safety requirements
• Hazards and safety from machinery

Material required: PPT, PPE, and Participants Guide

Outcome: The trainee will be able to explain the importance of maintaining health, safety and
security at workplace

Activity 2

Objective: To demonstrate the evacuation process in case of any health threat at workplace

VER 1.00 Page 29 of 49


AUTOMOTIVE SERVICE TECHNICIAN TG

Methodology:

Demonstration

Material required: PPT, Participants Guide,

Outcome: The trainee will be able to demonstrate the evacuation process of any health threat
at workplace

Debrief:

The trainer will recap the whole session in brief

VER 1.00 Page 30 of 49

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy