Salesforce Add-On Pricing

Download as pdf or txt
Download as pdf or txt
You are on page 1of 33

Salesforce Add-on Pricing

Extend the power of Salesforce with add-ons for every product, team,
company, and industry. Add new features or expand existing capabilities
to create a custom Salesforce experience that truly works for you.

Table of contents
Sales......................................................................................................................... 2
Service ..................................................................................................................... 5
Marketing ................................................................................................................ 8
Commerce............................................................................................................. 11
Platform.................................................................................................................. 12
MuleSoft................................................................................................................. 20
Analytics ................................................................................................................. 22
Experience ............................................................................................................. 24
Salesforce Anywhere ............................................................................................ 27
Industries ............................................................................................................... 28
Success................................................................................................................... 33
Sales
Drive strategic growth, boost productivity, and win more customers
with add-ons that help every level of your sales org.

Available with

CPQ & Billing Professional

Starting at $75 user/month* Enterprise


Have the necessary tools to quickly configure, price, and quote complex solutions. Unlimited

Sales Cloud Einstein Enterprise


Starting at $50 user/month*
Unlimited
Increase sales productivity and effectiveness with turnkey intelligence and automation.

Pardot Professional

Starting at $1,250 /month* (up to 10,000 contacts) Enterprise


Grow faster with the marketing automation edition that fits your business. Unlimited

Salesforce Engage Professional

$50 user/month* Enterprise


Empower sales to connect early, often, and effectively using Engage with Pardot. Unlimited

Partner Relationship Management Enterprise


$25 member/month* or $10 login/month*
Unlimited
Drive productivity by building personalized experiences for your partners.

High Velocity Sales Enterprise


$75 user/month*
Unlimited
Purpose-built productivity console for inside sales.

* Total cost billed annually.


All prices in USD.

2
Sales
Available with

Essentials
Sales Dialer Professional
Starting at $5 user/month*
Enterprise
Click-to-dial and automatic logging features.
Unlimited

Sales Dialer for Essentials


$2 per 100 minutes /month* Essentials
Make or receive calls in the Salesforce phone channel. Monthly pricing available.

Essentials
Social Intelligence Professional
$25 user/month*
Enterprise
Share social data with stakeholders to shape business strategies.
Unlimited

Essentials
Inbox Professional
$25 user/month*
Enterprise
Sync your email, calendar, and customer data.
Unlimited

myTrailhead Enterprise
$25 user/month*
Unlimited
Empower your teams to learn with an on-demand gamified platform.

Salesforce Anywhere Professional

$100 user/month* Enterprise


Reimagine sales with real-time data and built-in collaboration. Unlimited

* Total cost billed annually.


All prices in USD.

3
Sales
Available with

Salesforce Maps Professional

Starting at $75 user/month* Enterprise


Optimize sales processes with location-based intelligence. Unlimited

Salesforce Maps LiveTracking


Salesforce
$25/device/month* or $25/user/month* Maps
Track your fleet and automate business process with real time visibility into field operations.

Salesforce Maps Territory Planning


$75 user/month* Salesforce
Drive revenue growth with an advanced optimization engine that balances territories Maps
and takes planning out of excel.

Essentials
Sales + Service Professional
salesforce.com/editions-pricing/sales-and-service-cloud/
Enterprise
Get a more complete view of customers by connecting sales and service.
Unlimited

* Total cost billed annually.


All prices in USD.

4
Service
Unleash the full potential of your service teams. Get add-ons that help you
reach and satisfy more customers – online, on the phone, or in the field.

Available with

Field Service Enterprise


Starting at $50 user/month*
Unlimited
Easily manage all the challenges of today’s mobile operations.

Appointment Assistant Enterprise


$25 user/month*
Unlimited
Deliver real-time updates to your field service customers.

Digital Engagement Enterprise


$75 user/month*
Unlimited
Reach customers across every digital channel.

Digital Engagement for Essentials


$15 user/month* Essentials
Chat in real time via Facebook Messenger and Chat. 1 license included with purchase
of Salesforce Essentials. Monthly pricing available.

Visual Remote Assistant Enterprise


$50 user/month*
Unlimited
Engage customers and empower employees anywhere with real-time, visual support.

Service Cloud Einstein Enterprise


$50 user/month*
Unlimited
Deliver smarter service with artificial intelligence and out-of-the-box analytics.

* Total cost billed annually.


All prices in USD.

5
Service
Available with

Self-Service Enterprise
$5/member/month* or $2/login/month*
Unlimited
Deliver a completely connected self-service experience with Customer Community.

Service Cloud Voice Enterprise


Starting at $75/user/month*
Unlimited
Natively integrate cloud telephony into your Customer 360 solution.

Salesforce Anywhere Professional

$100 user/month* Enterprise


Reimagine service with real-time data and built-in collaboration. Unlimited

myTrailhead Enterprise
$25 user/month*
Unlimited
Empower your teams to learn with an on-demand gamified platform.

Essentials
Sales + Service Professional
salesforce.com/editions-pricing/sales-and-service-cloud/
Enterprise
Get a more complete view of customers by connecting sales and service.
Unlimited

Customer Lifecycle Analytics


Enterprise
$150/user/month*
Using AI-powered insights, dive deeper into survey performance Unlimited
and response data. Requires Salesforce Surveys response pack.

* Total cost billed annually.


All prices in USD.

6
Service
Available with

Salesforce Surveys Response Pack Enterprise


$300 per 1,000 responses
Unlimited
Continue gathering feedback across all meaningful touchpoints.

* Total cost billed annually.


All prices in USD.

7
Marketing
Enhance every part of your marketing, including email, mobile, social, digital
advertising, and data management.

Customer 360 Audiences Available with

Unified Profiles Corporate


Starting at $600 per 1,000 profiles Enterprise
Cultivate curated, unified profiles with the identity resolution process, creating a source
of truth for indviduals. Profiles replace the Marketing Cloud term ‘contacts’. Enterprise Plus

Engagement Events Corporate


$120 per 1 million events Enterprise
Store records from streams labeled “”Engagement””. This can include items such as
purchases, tickets, trips, refunds, email engagement, etc. Enterprise Plus

Segment Publishes Corporate


$8,400 per 1,000 segment publishes Enterprise
Move segment member data from Audiences to an activation target. Each publish
operation for a segment counts as one. Enterprise Plus

Audience Studio

Einstein Segmentation
Request a Quote Professional
Use advanced AI-driven analysis to uncover new high-value segments.

Data Studio — Publisher Basic


Starting at $10,000/org USD/month* Professional
Suite of publisher tools to share data with premium data partners Multichannel

Data Studio — Marketer Basic


Starting at $20,000/org USD/month* Professional
Access to the premium data platform for marketers Multichannel

* Total cost billed annually.


All prices in USD.

8
Marketing
Available with

Email & Mobile Journeys

Distributed Marketing Pro

$50 per user/month* Corporate


Enables Sales Cloud and Service Cloud users with Distributed Marketing. Enterprise

Einstein Engagement
Starting at $1,250 /month*
Pro
Find the optimal number of messages to send, predict how customers will engage with your
messages, and create stronger, intelligence-driven subject lines that drive clicks. Even get
notifications about any drops or gains in KPIs.

Journey Builder
Starting at $1,250 /month* Pro
Deliver cross-channel personalized experiences at every step of the customer lifecycle
with campaign management. Included in Corporate and Enterprise editions.

Mobile Connect
Request a Quote Pro
Drive customer engagement with SMS messaging.

Encryption at Rest Pro

Request a Quote Corporate


For customers who wish to have their own database and unique encryption key. Enterprise

Field Level Encryption


Pro
Request a Quote
Corporate
Encrypt data at rest to facilitate compliance with corporate privacy policies, regulatory
requirements, and contractual obligations for handling private data. The system converts Enterprise
encrypted fields to plain text at the time of send.

* Total cost billed annually.


All prices in USD.

9
Marketing
Available with

Sender Authentication Package


Pro
Request a Quote
Corporate
Sender Authentication Package is an account branding tool that gives you the ability
to customize links and images to match branding for the authenticated domain you’re Enterprise
sending email from.

Google Analytics 360 Integration for Marketing Cloud Pro


Starting at $1,250 /month* Corporate
Measure performance and engage across channels based on web or app activity.
Requires a Google Analytics 360 account license and Journey Builder. Enterprise

Social Studio

Basic
Einstein Vision for Social Studio
Pro
$1,250 org/month*
Add AI-powered image recognition capability to analyze logos, scenes, food, Corporate
and objects in images. Includes processing of 3 million images.
Enterprise

Basic
Command Center
Pro
$5,000 org/month*
Gain an unprecedented view of your brands, events, and campaigns for everyone Corporate
on your team.
Enterprise

* Total cost billed annually.


All prices in USD.

10
Commerce
Grow your commerce solution with powerful add-ons that further unify the
customer experience across all channels.

B2B Available with

Additional Storefronts Starter

Request a Quote Growth


Add an individual storefront to deploy a separate ecommerce site. Plus

Additional Product SKUs Starter

Request a Quote Growth


Increase the number of products you can sell through your B2B commerce storefront. Plus

* Total cost billed annually.


All prices in USD.

OMS

Additional Omnichannel Inventory Locations Starter

Request a Quote Growth


Increase the number of locations you can fulfill from. Plus

11
Platform
Add power and tools to your custom platform. Empower partners, boost security,
support dev, and get deeper visibility into your apps.

Salesforce Sustainability Cloud Available with

Sustainability
Enterprise
$4,000 org/month
Out-of-the-box carbon accounting solution provides actionable insights into your Unlimited
greenhouse gas emissions.

Environments

Developer Sandbox Professional

Free Enterprise
An individual development environment with a copy of all your metadata Unlimited

Developer Pro Sandbox Professional

5% of net spend Enterprise


A collaborative development environment with a copy of all your metadata Unlimited

Partial Copy Sandbox Enterprise


20% of net spend
Unlimited
A testing environment with a partial sample of your customer data and all your metadata

Full Copy Sandbox Enterprise


30% of net spend
Unlimited
A complete replica of your production org, including all customer data and metadata

Scratch Org Enterprise


$25 org/month*
Unlimited
Source driven, CLI accessible, disposable environments

* Total cost billed annually.


All prices in USD.

12
Platform
Available with

Apex Debugger Enterprise


$1,500 org/month*
Unlimited
Find and fix bugs in your Apex code.

Salesforce Data Mask


Enterprise
10% of net spend*
Mask confidential or protected information, such as personally identifiable information (PII), Unlimited
when deploying sandbox environments.

Security

Enterprise
Privacy Center
Performance
15% of net spend
Suite of data management tools to automate privacy law compliance, data Unlimited
retention and archive, and data subject rights.
Developer

Security Center
Enterprise
10% of net spend
Easily manage your security, compliance, and governance metrics across all your Salesforce Unlimited
environment in a single view.

Shield
Enterprise
30% of net spend
Protect, monitor, and retain critical Salesforce data with Platform Encryption, Unlimited
Event Monitoring, and Field Audit Trail bundled together.

Platform Encryption Enterprise


20% of net spend
Unlimited
Encrypt sensitive data at rest while preserving business functionality.

* Total cost billed annually.


All prices in USD.

13
Platform
Available with

Event Monitoring Enterprise


10% of net spend
Unlimited
Add visibility and automation to your Salesforce data.

Field Audit Trail Enterprise


10% of net spend
Unlimited
Strengthen data integrity for compliance and to gain insight.

Cache-only Keys for Platform Encryption


Enterprise
$4,000 org/month*
Maintain encryption keys entirely outside of Salesforce and fetch them on demand Unlimited
from a key service that you control.

Salesforce Data Mask


Enterprise
10% of net spend*
Mask confidential or protected information, such as personally identifiable information (PII), Unlimited
when deploying sandbox environments.

Additional Platform Capacity

Additional API Calls Professional


$25/month* for 10,000 daily calls Enterprise
Increase the number of API calls per day so you can integrate all your external systems,
and enhance your apps, data, and processes. Unlimited

Additional Flow Entitlements Professional


$1,000 org/month* Enterprise
Transform your Salesforce experience with more Flow capacity. Includes 10,000 Flows
with screens, 10 million Flows without screens, and 50,000 paused flows. Unlimited

* Total cost billed annually.


All prices in USD.

14
Platform
Available with

Additional Scheduled Analytics Bundle


Enterprise
$500 org/month*
Automatically run reports and deliver insights right to your inbox. Includes one Unlimited
additional scheduled dashboard, report, and snapshot every hour.

Additional Dynamic Dashboards Enterprise


$250 org/month*
Unlimited
Includes five additional Dynamic Dashboards.

Big Objects
Enterprise
$1,000/month* for 50 million records
Hyperscale big data storage for a complete view of your customers; store, manage, Unlimited
and act on up to billions of records natively.

Additional Custom Objects


Enterprise
$75 user/month*
Build additional apps on custom objects to realize greater business efficiency. Unlimited
Gives each licensed user access to up to 2,000 custom objects.

Platform Events Enterprise


$500/month for 100,000 daily events
Unlimited
Build a modern, event-driven integration architecture for speed and scale.

Platform Expansion for Experience Cloud


Enterprise
Request a quote
Customize your existing communities with custom objects, APIs calls, and storage, Unlimited
and realize the power of the platform.

* Total cost billed annually.


All prices in USD.

15
Platform
Available with

Salesforce Surveys Response Pack Enterprise


$300 per 1,000 responses*
Unlimited
Continue gathering feedback across all meaningful touchpoints.

Customer Lifecycle Analytics


Enterprise
$150/user/month*
Using AI-powered insights, dive deeper into survey performance and response data. Unlimited
Requires Salesforce Surveys response pack.

Integration Services

Change Data Capture Professional

$5,000 org/month* Enterprise


Keep external systems in sync with your Salesforce data. Unlimited

Salesforce Connect
$4,000 connection/month*
Access, display, and change data from an external data source in real time
without importing data.

Salesforce Data Pipelines


Enterprise
$2,500 /org/month for 100M rows of data Professional
Enrich and modify Salesforce data at scale without taking data outside Unlimited
of your Salesforce org.

Web Services API


$25 user/month* Professional
Integrate with external apps using REST, SOAP, Bulk, and Streaming APIs.
Included in Enterprise and Unlimited licenses.

* Total cost billed annually.


All prices in USD.

16
Platform
Einstein Platform Services Available with

Einstein Predictions Enterprise


$75 user/month*
Unlimited
Create custom predictions on any Salesforce object.

Einstein Next Best Action Additional Requests Professional

$50 org/month for 10,000 requests Enterprise


Deliver optimal recommendations at the point of maximum impact. Unlimited

Professional
Einstein Vision and Language
Enterprise
$4,000 for 1 million predictions per org/month
Embed computer vision and natural language processing in your apps. Unlimited
Essentials

Identity

Customer 360 Identity


Enterprise
Starting at $2,000 for 25,000 users /month*
Build richer relationships with customers and partners by creating and maintaining Unlimited
a single identity for interaction across all channels.

Identity Connect
Enterprise
$1 user/month*
Seamlessly and instantaneously integrate your active directory with Salesforce. Companies Unlimited
that use AD for user management can use Identity Connect to manage Salesforce accounts.

Identity for Employees


Enterprise
$5 user/month*
Simplify employee access management and connect all your business apps with single Unlimited
sign on, and elevate the employee experience.

* Total cost billed annually.


All prices in USD.

17
Platform
Available with

Identity Verification Credits


Enterprise
$1,250 org/month*
Enhance your Identity for Customers and Partners experience by getting rid Unlimited
of passwords for login.

Mobile

Mobile Publisher for Experience Cloud Enterprise


$5/member or employee/month* or $2/login/month*
Unlimited
Provide mobile app access for your Experience Cloud communities.

Mobile App Plus


Enterprise
$25 user/month*
Enhance the Salesforce mobile app with custom branding, additional security features, Unlimited
and managed packaging and distribution.

Work.com

Workplace Command Center Enterprise


$5 user/month
Unlimited
Manage workplace operations from a single hub.

Shift Management Enterprise


$5 user/month
Unlimited
Streamline shift scheduling to promote employee safety.

Employee Productivity — Starter Enterprise


$0 user/month — with the purchase of 1 or more IT Service Center – Agent licenses.
Unlimited
Give every employee easy access to apps, self-service support, and knowledge.

* Total cost billed annually.


All prices in USD.

18
Platform
Available with

IT Service Center — Agent Enterprise


$75 user/month*
Unlimited
Respond to tickets, launch a knowledge base, manage inventory, push updates.

IT Service Center — Endpoints Enterprise


$4 device/month — A minimum of 1,000 endpoints is required.
Unlimited
Manage employee assets, monitor live performance data, and manage software.

* Total cost billed annually.


All prices in USD.

19
MuleSoft
Get advanced tools, power, and customizations to connect any app, data, or
device — in the cloud or on-premises.

Available with

API Management and Security Gold

Request a Quote Platinum


Manage APIs and secure them using prebuilt and custom API policies. Titanium

API Experience Management Gold


Request a Quote Platinum
Create and nurture a community of developers and partners to foster adoption
of API products. Titanium

Premium Connectors Gold

Request a Quote Platinum


Integrate with SAP, Oracle EBS, and more using premium prebuilt connectors. Titanium

Applications Deployed and Managed in the European Union Gold

Request a Quote Platinum


Host all your integrations and API capabilities in the European Union. Titanium

Government Cloud Deployment Gold

Request a Quote Platinum


Build and deploy APIs and integrations in a FedRAMP-compliant cloud environment. Titanium

Data Tokenization Gold


Request a Quote Platinum
Secure sensitive data in transit with format-preserving encryption and
vaultless tokenization. Titanium

* Total cost billed annually.


All prices in USD.

20
MuleSoft
Available with

Edge Security Gold

Request a Quote Platinum


Build multiple layers of defense with policy-driven perimeter gateways. Titanium

Enterprise Grade Cloud Messaging Gold

Request a Quote Platinum


Perform advanced asynchronous messaging scenarios between applications. Titanium

* Total cost billed annually.


All prices in USD.

21
Analytics
Find custom analytics tools for every part of your business – or make your current
analytics more intelligent and predictive.

Available with

Salesforce Shield Enterprise


30% of net spend
Unlimited
Encryption at REST and Event Monitoring Analytics

Salesforce Sustainability Cloud

Sustainability
Enterprise
$4,000 org/month
Out-of-the-box carbon accounting solution provides actionable Unlimited
insights into your greenhouse gas emissions.

Tableau CRM Apps

Sales Cloud Einstein Enterprise


$50 user/month*
Unlimited
Uncover trends and insights with advanced sales analytics

Service Cloud Einstein


Enterprise
$50 user/month*
Create smarter managers, more productive agents, and happier customers Unlimited
with service analytics.

B2B Marketing Analytics Enterprise


Included in: Pardot Plus, Pardot Advanced
Unlimited
Maximize marketing and sales efforts with advanced marketing analytics.

Tableau CRM for Experience Enterprise


$25/member/month* or $10/login/month*
Unlimited
Give partners the power of AI-powered analytics in their communities.

* Total cost billed annually.


All prices in USD.

22
Analytics
Tableau CRM for Industries Available with

Tableau CRM for Financial Services


Enterprise
$150 user/month*
Get AI-powered insights with a complete intelligence platform for wealth, Unlimited
banking, and insurance.

Tableau CRM for Healthcare


Enterprise
$150 user/month*
Get AI-powered insights with a complete intelligence platform for providers, Unlimited
payers and medical devices.

Customer Lifecycle Analytics


Enterprise
$150 user/month*
Dive into the performance and response data in your Unlimited
Salesforce Surveys response pack.

Tableau CRM for Loyalty Management


Enterprise
$150 user/month*
Boost loyalty program performance and increase member engagement Unlimited
with AI insights.

Tableau CRM for Revenue Operations


Enterprise
$150 user/month*
Boost forecasting accuracy and build stronger pipeline Unlimited
with a complete AI platform.

* Total cost billed annually.


All prices in USD.

23
Experience
Quickly deliver connected, CRM-powered digital experiences for
your customers, partners, and employees.

Self Service Available with

Digital Engagement Enterprise


$75 user/month*
Unlimited
Reach customers across every digital channel.

Einstein Bots
Enterprise
$50/100 conversations/month*
Provide customers with intelligent, self-service bots. Requires Service UE Unlimited
or Digital Engagement.

Mobile Publisher for Experience Cloud Enterprise


$5/member or employee/month* or $2/login/month*
Unlimited
Transform any Lightning Experience into a branded mobile app — no code needed.

Tableau CRM for Experience Enterprise


$25/member/month* or $10/login/month*
Unlimited
Give partners the power of AI-powered analytics in their communities.

Lightning Platform Expansion Enterprise


Request a quote
Unlimited
Integrate more data, apps, and storage into every experience.

Salesforce Maps for Experience Enterprise


$25/member/month and $10/login/month
Unlimited
Extend location intelligence to customers, partners, and employees.

* Total cost billed annually.


All prices in USD.

24
Experience
PRM Available with

CPQ for Partner Experience


Enterprise
$25/member/month* or $10/login/month*
Accelerate your channel sales and make it easy for partners to sell your Unlimited
products and services. Requires purchase of CPQ.

Distributed Marketing for Partners


Enterprise
$15/member/month* or $6/login/month*
Empower partners to build demand and deliver consistent experiences for Unlimited
customers across your channel.

Tableau CRM for Experience


Enterprise
$25/member/month* or $10/login/month*
Share AI-powered analytics dashboards with partners, providing your channel Unlimited
with the insight needed to drive business.

Mobile Publisher for Experience Cloud Enterprise


$5/member or employee/month* or $2/login/month*
Unlimited
Transform any digital experience into a branded mobile app — no code needed.

Platform Expansion Enterprise


Request a quote
Unlimited
Integrate more data, apps, and storage into every experience.

* Total cost billed annually.


All prices in USD.

25
Experience
External Apps Available with

Mobile Publisher for Experience Cloud Enterprise


$5/member or employee/month*or $2/login/month*
Unlimited
Transform any digital experience into a branded mobile app — no code needed.

Tableau CRM for Experience


Enterprise
$25/member/month* or $10/login/month*
Share AI-powered analytics dashboards with partners, providing your channel Unlimited
with the insight needed to drive business.

Distributed Marketing for Partners


Enterprise
$15/member/month* or $6/login/month*
Empower partners to build demand and deliver consistent experiences for customers Unlimited
across your channel.

* Total cost billed annually.


All prices in USD.

26
Salesforce Anywhere
Increase sales, deliver great customer service, and align your teams. Create, edit,
discuss, and organize your work, all in one place.

Available with

Quip Plus
Anywhere Shield
30% of net Salesforce Anywhere/Quip spend Salesforce
Comprehensive security add-on bundle includes Enterprise Key Management, Anywhere
Governance, Event Monitoring, and Antivirus Scanning. Advanced

Quip Plus
Anywhere Enterprise Key Management
Salesforce
20% of net Salesforce Anywhere/Quip spend
Anywhere
Create, manage, and control your own encryption keys.
Advanced

Quip Plus
Anywhere Governance
10% of net Salesforce Anywhere/Quip spend Salesforce
Manage and report on custom data retention policies and data holds for all Anywhere
Salesforce Anywhere data. Advanced

Quip Plus
Anywhere Event Monitoring
Salesforce
10% of net Salesforce Anywhere/Quip spend
Anywhere
Monitor critical business data via real-time, auditable event logs.
Advanced

Quip Plus
Anywhere Antivirus Scanning
10% of net Salesforce Anywhere/Quip spend Salesforce
Control access to your corporate data, monitor for suspicious employee activity, and actively Anywhere
protect against malware and ransomware attacks. Advanced

* Total cost billed annually.


All prices in USD.

27
Industries
Discover or build custom solutions to meet the needs of your industry, like
healthcare, financial services, and more.

Financial Services Cloud Available with

Tableau CRM for Financial Services Enterprise


$150 user/month*
Unlimited
Get prebuilt, customizable financial services-specific AI-powered analytics.

Customer Community for Financial Services


Enterprise
$10/member/month and $4/login/month*
Expose industry objects, components, and flows in industry-specific Unlimited
community portals for customers.

Customer Community Plus for Financial Services


Enterprise
$50/member/month or $20/login/month
Expose industry objects, components, and flows in industry-specific Unlimited
community portals for customers.

Intelligent Form Reader with Amazon Textract


Enterprise
$65 for bundle of 1,000 pages
Increase efficiency by automatically extracting forms data into Unlimited
Financial Services Cloud.

Salesforce Scheduler Enterprise


$25 user/month* or $15 asset/month*
Unlimited
Book customer appointments with the right specialist, at the right time and place.

Shield
Enterprise
30% of net spend
Meet compliance and industry regulations by protecting, monitoring, Unlimited
and retaining critical Salesforce data.

* Total cost billed annually.


All prices in USD.

28
Industries
Available with

Digital Engagement Enterprise


$75 user/month*
Unlimited
Reach customers across every digital channel.

Einstein Bots
Enterprise
$50/100 conversations/month*
Provide customers with intelligent, self-service bots that help place travel notifications Unlimited
and report lost credit cards. Requires Service UE or Digital Engagement.

Customer Lifecycle Analytics


Enterprise
$150/user/month*
Powered by Einstein Analytics, dive deeper into survey performance and response data. Unlimited
Requires Salesforce Surveys response pack.

Salesforce Surveys Response Pack Enterprise


$300 per 1,000 responses
Unlimited
Continue gathering feedback across all meaningful touchpoints.

Health Cloud

Field Service
Enterprise
Starting at $50 user/month*
Empower field care providers with mobile patient management and Unlimited
optimize workforce scheduling.

Salesforce Scheduler
Enterprise
$25 USD/user/month* or $15 USD/asset/month*
Streamline scheduling for your patients, members, and employees to improve Unlimited
team productivity and customer engagement.

* Total cost billed annually.


All prices in USD.

29
Industries
Available with

Mobile Publisher for Experience Cloud


Enterprise
$5/member or employee/month* or $2/login/month*
Coupled with the Health Cloud app template, create a secure patient community Unlimited
with a branded mobile app for iOS or Android.

Tableau CRM for Health Cloud


Enterprise
$150 user/month*
Get AI-powered insights with a complete intelligence platform for providers, Unlimited
payers, and medical devices.

Intelligent Form Reader with Amazon Textract


Enterprise
$65 per 1,000 pages
Automate manual data entry by extracting text from faxed documents and Unlimited
mapping that data to Salesforce records.

Manufacturing Cloud

Community Cloud for Manufacturing


Enterprise
$50 USD/user/month
Extend Salesforce to your ecosystem of customers and partners with prebuilt Unlimited
communities tailor-made for the manufacturing industry

Tableau CRM for Manufacturing


Enterprise
Starting at $150 USD/user/month (billed annually)
Surface actionable business insights and bring AI-powered intelligence and Unlimited
insights to day-to-day operations

MuleSoft Anypoint Platform Enterprise


Request a Quote
Unlimited
Synchronize your front and back office to drive predictable business performance

* Total cost billed annually.


All prices in USD.

30
Industries
Available with

Customer Lifecycle Analytics


Enterprise
$150/user/month
Powered by Tableau CRM, dive deeper into survey performance and response Unlimited
data. Requires Salesforce Surveys response pack.

Salesforce Surveys Response Pack Enterprise


$300 per 1,000 responses
Unlimited
Continue gathering feedback across all meaningful touchpoints.

Consumer Goods

Territory Planning
Enterprise
$75 user/month*
Drive revenue growth with an advanced optimization engine that balances Unlimited
territories and takes planning out of excel.

Additional Custom Objects


Enterprise
$75 user/month*
Build additional apps on custom objects to realize greater business efficiency. Unlimited
Gives each licensed user access to up to 2,000 custom objects.

Planogram Compliance Images Enterprise


Starting at $4,000 for 1 million predictions
Unlimited
Add additional predictions

Digital Engagement Enterprise


Starting at $75
Unlimited
Service your field reps in real time

* Total cost billed annually.


All prices in USD.

31
Industries
Available with

Customer Lifecycle Analytics


Enterprise
$150/user/month
Powered by Tableau CRM, dive deeper into survey performance Unlimited
and response data. Requires Salesforce Surveys response pack.

Tableau CRM for Consumer Goods


$150/user/month Enterprise
Get insights from prebuilt and customizable consumer goods-specific analytics Unlimited
and AI-augmented business intelligence. Customer Lifecycle Analytics is
included in this add-on.

Salesforce Surveys Response Pack Enterprise


$300 per 1,000 responses
Unlimited
Continue gathering feedback across all meaningful touchpoints.

Salesforce Sustainability Cloud

Sustainability
Enterprise
$4,000 org/month
Out-of-the-box carbon accounting solution provides actionable Unlimited
insights into your greenhouse gas emissions.

* Total cost billed annually.


All prices in USD.

32
Success
Further your current success plan with additional guidance and support for your
custom Salesforce solution.

Available with

Premier Success Plan Professional

30% of net price Enterprise


Get additional expert help, adoption guidance, coaching, and live support. Unlimited

Signature Success Plan Professional

Custom Pricing Enterprise


Add proactive account and incident management, event readiness, and more. Unlimited

* Total cost billed annually.


All prices in USD.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

FOR MORE INFORMATION, CORPORATE HEADQUARTERS GLOBAL OFFICES


contact your account executive to learn how The Landmark @ One Market Street Latin America +1-415-536-4606
we can help you accelerate your CRM success. Suite 300 Japan +81-3-5785-8201
1-800-NO-SOFTWARE San Francisco, CA 94105 Asia/Pacific +65-6302-5700
www.salesforce.com United States EMEA +4121-6953700

© 2020 salesforce.com, inc. All rights reserved. Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, Chatter, and others are trademarks of salesforce.com,
inc. The Salesforce Cloud logo and other creative assets are owned and protected under copyright and/or trademark law. For more information, please visit
www.salesforce.com.

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy