Salesforce Add-On Pricing
Salesforce Add-On Pricing
Salesforce Add-On Pricing
Extend the power of Salesforce with add-ons for every product, team,
company, and industry. Add new features or expand existing capabilities
to create a custom Salesforce experience that truly works for you.
Table of contents
Sales......................................................................................................................... 2
Service ..................................................................................................................... 5
Marketing ................................................................................................................ 8
Commerce............................................................................................................. 11
Platform.................................................................................................................. 12
MuleSoft................................................................................................................. 20
Analytics ................................................................................................................. 22
Experience ............................................................................................................. 24
Salesforce Anywhere ............................................................................................ 27
Industries ............................................................................................................... 28
Success................................................................................................................... 33
Sales
Drive strategic growth, boost productivity, and win more customers
with add-ons that help every level of your sales org.
Available with
Pardot Professional
2
Sales
Available with
Essentials
Sales Dialer Professional
Starting at $5 user/month*
Enterprise
Click-to-dial and automatic logging features.
Unlimited
Essentials
Social Intelligence Professional
$25 user/month*
Enterprise
Share social data with stakeholders to shape business strategies.
Unlimited
Essentials
Inbox Professional
$25 user/month*
Enterprise
Sync your email, calendar, and customer data.
Unlimited
myTrailhead Enterprise
$25 user/month*
Unlimited
Empower your teams to learn with an on-demand gamified platform.
3
Sales
Available with
Essentials
Sales + Service Professional
salesforce.com/editions-pricing/sales-and-service-cloud/
Enterprise
Get a more complete view of customers by connecting sales and service.
Unlimited
4
Service
Unleash the full potential of your service teams. Get add-ons that help you
reach and satisfy more customers – online, on the phone, or in the field.
Available with
5
Service
Available with
Self-Service Enterprise
$5/member/month* or $2/login/month*
Unlimited
Deliver a completely connected self-service experience with Customer Community.
myTrailhead Enterprise
$25 user/month*
Unlimited
Empower your teams to learn with an on-demand gamified platform.
Essentials
Sales + Service Professional
salesforce.com/editions-pricing/sales-and-service-cloud/
Enterprise
Get a more complete view of customers by connecting sales and service.
Unlimited
6
Service
Available with
7
Marketing
Enhance every part of your marketing, including email, mobile, social, digital
advertising, and data management.
Audience Studio
Einstein Segmentation
Request a Quote Professional
Use advanced AI-driven analysis to uncover new high-value segments.
8
Marketing
Available with
Einstein Engagement
Starting at $1,250 /month*
Pro
Find the optimal number of messages to send, predict how customers will engage with your
messages, and create stronger, intelligence-driven subject lines that drive clicks. Even get
notifications about any drops or gains in KPIs.
Journey Builder
Starting at $1,250 /month* Pro
Deliver cross-channel personalized experiences at every step of the customer lifecycle
with campaign management. Included in Corporate and Enterprise editions.
Mobile Connect
Request a Quote Pro
Drive customer engagement with SMS messaging.
9
Marketing
Available with
Social Studio
Basic
Einstein Vision for Social Studio
Pro
$1,250 org/month*
Add AI-powered image recognition capability to analyze logos, scenes, food, Corporate
and objects in images. Includes processing of 3 million images.
Enterprise
Basic
Command Center
Pro
$5,000 org/month*
Gain an unprecedented view of your brands, events, and campaigns for everyone Corporate
on your team.
Enterprise
10
Commerce
Grow your commerce solution with powerful add-ons that further unify the
customer experience across all channels.
OMS
11
Platform
Add power and tools to your custom platform. Empower partners, boost security,
support dev, and get deeper visibility into your apps.
Sustainability
Enterprise
$4,000 org/month
Out-of-the-box carbon accounting solution provides actionable insights into your Unlimited
greenhouse gas emissions.
Environments
Free Enterprise
An individual development environment with a copy of all your metadata Unlimited
12
Platform
Available with
Security
Enterprise
Privacy Center
Performance
15% of net spend
Suite of data management tools to automate privacy law compliance, data Unlimited
retention and archive, and data subject rights.
Developer
Security Center
Enterprise
10% of net spend
Easily manage your security, compliance, and governance metrics across all your Salesforce Unlimited
environment in a single view.
Shield
Enterprise
30% of net spend
Protect, monitor, and retain critical Salesforce data with Platform Encryption, Unlimited
Event Monitoring, and Field Audit Trail bundled together.
13
Platform
Available with
14
Platform
Available with
Big Objects
Enterprise
$1,000/month* for 50 million records
Hyperscale big data storage for a complete view of your customers; store, manage, Unlimited
and act on up to billions of records natively.
15
Platform
Available with
Integration Services
Salesforce Connect
$4,000 connection/month*
Access, display, and change data from an external data source in real time
without importing data.
16
Platform
Einstein Platform Services Available with
Professional
Einstein Vision and Language
Enterprise
$4,000 for 1 million predictions per org/month
Embed computer vision and natural language processing in your apps. Unlimited
Essentials
Identity
Identity Connect
Enterprise
$1 user/month*
Seamlessly and instantaneously integrate your active directory with Salesforce. Companies Unlimited
that use AD for user management can use Identity Connect to manage Salesforce accounts.
17
Platform
Available with
Mobile
Work.com
18
Platform
Available with
19
MuleSoft
Get advanced tools, power, and customizations to connect any app, data, or
device — in the cloud or on-premises.
Available with
20
MuleSoft
Available with
21
Analytics
Find custom analytics tools for every part of your business – or make your current
analytics more intelligent and predictive.
Available with
Sustainability
Enterprise
$4,000 org/month
Out-of-the-box carbon accounting solution provides actionable Unlimited
insights into your greenhouse gas emissions.
22
Analytics
Tableau CRM for Industries Available with
23
Experience
Quickly deliver connected, CRM-powered digital experiences for
your customers, partners, and employees.
Einstein Bots
Enterprise
$50/100 conversations/month*
Provide customers with intelligent, self-service bots. Requires Service UE Unlimited
or Digital Engagement.
24
Experience
PRM Available with
25
Experience
External Apps Available with
26
Salesforce Anywhere
Increase sales, deliver great customer service, and align your teams. Create, edit,
discuss, and organize your work, all in one place.
Available with
Quip Plus
Anywhere Shield
30% of net Salesforce Anywhere/Quip spend Salesforce
Comprehensive security add-on bundle includes Enterprise Key Management, Anywhere
Governance, Event Monitoring, and Antivirus Scanning. Advanced
Quip Plus
Anywhere Enterprise Key Management
Salesforce
20% of net Salesforce Anywhere/Quip spend
Anywhere
Create, manage, and control your own encryption keys.
Advanced
Quip Plus
Anywhere Governance
10% of net Salesforce Anywhere/Quip spend Salesforce
Manage and report on custom data retention policies and data holds for all Anywhere
Salesforce Anywhere data. Advanced
Quip Plus
Anywhere Event Monitoring
Salesforce
10% of net Salesforce Anywhere/Quip spend
Anywhere
Monitor critical business data via real-time, auditable event logs.
Advanced
Quip Plus
Anywhere Antivirus Scanning
10% of net Salesforce Anywhere/Quip spend Salesforce
Control access to your corporate data, monitor for suspicious employee activity, and actively Anywhere
protect against malware and ransomware attacks. Advanced
27
Industries
Discover or build custom solutions to meet the needs of your industry, like
healthcare, financial services, and more.
Shield
Enterprise
30% of net spend
Meet compliance and industry regulations by protecting, monitoring, Unlimited
and retaining critical Salesforce data.
28
Industries
Available with
Einstein Bots
Enterprise
$50/100 conversations/month*
Provide customers with intelligent, self-service bots that help place travel notifications Unlimited
and report lost credit cards. Requires Service UE or Digital Engagement.
Health Cloud
Field Service
Enterprise
Starting at $50 user/month*
Empower field care providers with mobile patient management and Unlimited
optimize workforce scheduling.
Salesforce Scheduler
Enterprise
$25 USD/user/month* or $15 USD/asset/month*
Streamline scheduling for your patients, members, and employees to improve Unlimited
team productivity and customer engagement.
29
Industries
Available with
Manufacturing Cloud
30
Industries
Available with
Consumer Goods
Territory Planning
Enterprise
$75 user/month*
Drive revenue growth with an advanced optimization engine that balances Unlimited
territories and takes planning out of excel.
31
Industries
Available with
Sustainability
Enterprise
$4,000 org/month
Out-of-the-box carbon accounting solution provides actionable Unlimited
insights into your greenhouse gas emissions.
32
Success
Further your current success plan with additional guidance and support for your
custom Salesforce solution.
Available with
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