Ninja Creami User Manual
Ninja Creami User Manual
Ninja Creami User Manual
WARNING
1 Read all instructions prior to using the appliance and its accessories. 18 ONLY use attachments and accessories that are provided with
2 Carefully observe and follow all warnings and instructions. This the product or are recommended by SharkNinja. The use of
unit contains electrical connections and moving parts that attachments not recommended or sold by SharkNinja may
potentially present risk to the user. cause fire, electric shock, or injury.
3 Take inventory of all contents to ensure you have all parts needed 19 NEVER place the Creamerizer Paddle on the motor base without
to properly and safely operate your appliance. it first being attached to the outer bowl lid and the lid being
attached to the outer bowl.
4 Turn the appliance OFF, then unplug the appliance from the
outlet when not in use, before assembling or disassembling parts, 20 Keep hands, hair, and clothing out of the container when loading
and before cleaning. To unplug, grasp the plug by the body and and operating.
pull from the outlet. NEVER unplug by grasping and pulling the 21 During operation and handling of the appliance, avoid contact with
flexible cord. moving parts.
5 Before use, wash all parts that may contact food. Follow washing 22 DO NOT fill containers past the MAX FILL lines.
instructions covered in this instruction manual. 23 DO NOT operate the appliance with an empty container.
6 Before each use, inspect Creamerizer™ Paddle for damage. If 24 DO NOT microwave the containers or accessories provided
paddle is bent or damage is suspected, contact SharkNinja to with the appliance, except the CREAMi Pint. The pint can
arrange for replacement. be microwaved.
7
DO NOT use this appliance outdoors. It is designed for indoor 25 DO NOT microwave the pint for more than 8 minutes at a time.
household use only. Wait until cooled before microwaving again.
8 This appliance has a polarized plug (one prong is wider than the 26 NEVER leave the appliance unattended while in use.
other). To reduce the risk of electric shock, this plug will fit in a
polarized outlet only one way. If the plug does not fit fully in the 27 DO NOT mix hot liquids. Doing so may result in pressure buildup
outlet, reverse the plug. If it still does not fit, contact a qualified and steam exposure that can pose a risk of the user being burned.
electrician. DO NOT modify the plug in any way. 28 DO NOT process dry ingredients without adding liquid to the
9
DO NOT operate any appliance with a damaged cord or plug, or pint. It is not intended for dry blending.
after the appliance malfunctions or is dropped or damaged in any 29 DO NOT perform grinding operations.
manner. This appliance has no user-serviceable parts. If damaged, 30 NEVER operate the appliance without lids in place. DO NOT
contact SharkNinja for servicing. attempt to defeat the interlock mechanism. Ensure the container
10 This appliance has important markings on the plug. The entire and lid are properly installed before operation.
supply cord is not suitable for replacement. If damaged, please 31 Before operation, ensure all utensils are removed from containers.
contact SharkNinja for service. Failure to remove utensils can cause containers to shatter and
11 Extension cords should NOT be used with this appliance. potentially result in personal injury and property damage.
12 To protect against the risk of electric shock, DO NOT submerge the 32 Keep hands and utensils out of containers while mixing to reduce
appliance or allow the power cord to contact any form of liquid. the risk of severe personal injury or damage to the unit. A scraper
13 DO NOT allow the cord to hang over the edges of tables or may be used ONLY when the processor is not running.
counters. The cord may become snagged and pull the appliance 33 DO NOT carry the unit by the handle of the outer bowl. Hold the
off the work surface. unit by grasping both sides of the unit under the head.
14 DO NOT allow the unit or the cord to contact hot surfaces, 34 DO NOT process hard, loose ingredients or ice. This appliance is
including stoves and other heating appliances. not intended to process loose frozen fruit, a block of solid ice, or
15 ALWAYS use the appliance on a dry and level surface. ice cubes.
16 DO NOT allow children to operate this appliance or use as a 35 DO NOT freeze the pint at an angle. Pints must be placed on a
toy. Close supervision is necessary when any appliance is used level surface in the freezer. Pints frozen at an angle should NOT
near children. be processed.
17 This appliance is NOT intended to be used by people with
reduced physical, sensory, or mental capabilities, or lack of
experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by
a person responsible for their safety.
There are a variety of accessories that are compatible with this series. Use the Power button to turn
To purchase more accessories and find great recipes, the unit on or off.
visit ninjacreami.com.
INSTALL LIGHT
The install light will illuminate when
the unit is not fully assembled for
A Motor Base (attached power cord not shown) use. If the light is blinking, make sure
B Outer Bowl Lid the bowl is properly installed. If the
light is solid, check that the paddle
C Creamerizer™ Paddle is installed.
D CREAMi™ Pint Lid PROGRESS BAR
The progress bar indicates the
E 16 oz. CREAMi Pint
progress of the One-Touch Program.
F Outer Bowl All 4 progress bar LEDs will flash
twice and then turn off when the
program is complete.
ONE-TOUCH PROGRAMS:
B 1–2 1/2 MINUTES
Each One-Touch Program is
C intelligently designed to whip up
delicious creations in 1–2 1/2 minutes.
Programs vary in length and speed
D depending on the optimal settings
E to get perfectly creamy results for
that type of recipe.
ICE CREAM
Designed for traditionally indulgent recipes. Great for turning dairy and
dairy-alternative recipes into thick, creamy, and scoopable ice creams.
LITE ICE CREAM
Designed for health-conscious consumers to make ice creams that are
low in sugar or fat or use sugar substitutes. Choose when processing
F keto or paleo recipes.
A
GELATO (not available on all models)
Designed for custard bases for Italian-style ice cream. Choose
GELATO when specified to create delicious, decadent desserts.
NOTE: Unit color as well as number of pints and lids may vary SORBET
by model. Designed to transform fruit-based recipes with high water and sugar
content into creamy delights.
SMOOTHIE BOWL (not available on all models)
Designed for recipes that are made from fruit (fresh or frozen) and/or
BEFORE FIRST USE vegetables frozen together with dairy, dairy alternatives, or juice.
MILKSHAKE
Designed to create quick and thick milkshakes. Simply combine your
IMPORTANT: Review all warnings on first page before proceeding. favorite ice cream (store-bought or homemade), milk, and mix-ins and
select MILKSHAKE.
DID YOU KNOW? MIX-IN
Designed to fold in pieces of candies, cookies, nuts, cereal, or frozen
• You can use the outer bowl to carry the CREAMi Pint after fruit to customize a just-processed base or store-bought treat.
removing it from the freezer.
NOTE: Mix-ins work best if they are added in the middle of the
NOTE: All attachments are BPA free and dishwasher safe (top CREAMi Pint. After processing the pint, use a spoon to create
rack only). Ensure the paddle, pint, outer bowl, and lids are all a 1 1/2-inch wide hole that reaches the bottom of the pint. Add
separated before placing in the dishwasher. chopped or broken mix-ins to the hole in the pint and process
again using the MIX-IN program.
IMPORTANT: Review all warnings on first page before proceeding. 6 Position the tab of the lid just slightly
to the right of the outer bowl handle
so the lines on the lid and handle align.
Rotate the lid clockwise to lock.
If you'd rather watch how to use the CREAMi,
how-to videos can be found on ninjacreami.com.
FREEZING TIPS
NOTE: If the install light is illuminated, the unit is not fully
If adjustable, make sure your freezer’s temperature is set assembled for use. If the light is blinking, make sure the bowl is
properly. The unit is designed to process bases that are properly installed. If the light is solid, check that the paddle is
between 9°F and -7°F. If your freezer is within this range, your installed. Make sure to plug the unit in before installing the bowl.
pint should reach the appropriate temperature.
Freeze the base for at least 24 hours. While it may be frozen,
the base needs to reach an even colder temperature before it 9 When the program is complete,
can be processed. remove the outer bowl by holding
To avoid damaging your unit, DO NOT freeze the pint at angle. the bowl release button on the left
Place the pint on a level surface in the freezer. side of the motor base and twisting
the handle back to the center. As the
Upright freezers work best. We do not recommend using handle is twisted, the platform will
a chest freezer, as they tend to reach extremely cold lower the bowl. Lift bowl to remove.
temperatures.
NOTE: The unit must be plugged in before assembly. The unit will
not run if the outer bowl is installed before the unit is plugged in. 10 To remove the lid, press the lid
unlock button and twist the lid
4 When the base is prepped or frozen, counterclockwise.
remove the pint lid and place the pint
in the outer bowl.
11b If not adding mix-ins, RE-SPIN can be Using a damp cloth, wipe the spindle
used on a crumbly or powdery pint to below the control panel after each use.
make it more creamy. RE-SPIN is often
needed for very cold bases. If the treat
is smooth and scoopable, go to step
12. If the base is crumbly or powdery,
repeat steps 6–10 to process again If liquid is trapped between the motor
using the RE-SPIN program. base and the platform, raise the platform
to clean.
NOTE: DO NOT RE-SPIN before using the MIX-IN program. Place the Outer Bowl onto the motor
base with the handle centered below
12 Lift the pint out of the outer bowl. the control panel.
Enjoy your treat! Twist the handle to the right to raise
the platform.
Then use a damp cloth to clean the area
between the base and the raised platform.
STORING
13 Rinse the outer bowl lid to remove any
sticky residue or pieces wedged in For cord storage, wrap the cord with the hook-and-loop fastener
the Creamerizer Paddle. Then detach near the back of the motor base. DO NOT wrap the cord around the
the paddle by pressing the latch on bottom of the base for storage.
the top of the outer bowl lid. For easy Do store any remaining attachments alongside the unit or in a
cleanup, release paddle directly into cabinet where they will not be damaged or create a hazard.
the sink.
14 T
urn the unit off by pressing the RESETTING THE MOTOR
power button. Unplug the unit
when finished. Refer to the Care & This unit features a unique safety system that prevents damage to
Maintenance section for cleaning the motor and drive system should you inadvertently overload it.
and storage instructions. If the unit is overloaded, the motor will be temporarily disabled.
Should this occur, follow the reset procedure below.
15 D
idn't finish your pint? Flatten the
top of your frozen treat with a spoon or 1 Unplug the unit from the electrical outlet.
spatula before refreezing. If the treat is 2 Allow the unit to cool for approximately 15 minutes.
hard after re-freezing, process it again 3 Remove the outer bowl lid and paddle. Ensure no ingredients
on the program you used to make it. are jamming the lid assembly.
If it's soft, just scoop and enjoy it.
IMPORTANT: Ensure that maximum capacities are not exceeded.
This is the most typical cause of appliance overload.
NOTE: Leftovers can be stored in other containers. However, DO NOT process a solid block of ice or ice cubes. DO NOT make
we recommend storing leftovers in a pint so that it can be a smoothie or process hard, loose ingredients, such as frozen fruit.
processed again if necessary. Fruit must be crushed to release its juice or combined with other
ingredients and frozen before processing.
If your unit needs servicing, please call Customer Service at
NOTE: If your treat contains mix-ins, processing again will likely
1-877-646-5288. So we may better assist you, please register your
pulverize the mix-ins and create a new flavor.
product online at registeryourninja.com and have the product on
hand when you call.
TROUBLESHOOTING GUIDE
ONE (1) YEAR LIMITED WARRANTY
ARNING: To reduce the risk of shock and unintended operation,
W
turn power off and unplug unit before troubleshooting. The One (1) Year Limited Warranty applies to purchases made from
Unit moves on counter while processing. authorized retailers of SharkNinja Operating LLC. Warranty coverage
• Make sure the countertop and the feet of the unit are clean and dry. applies to the original owner and to the original product only and is not
transferable.
Frozen treat is liquid, not solid, after processing.
• If a base is soft after processing, put the CREAMi™ Pint back in the SharkNinja warrants that the unit shall be free from defects in material and
freezer for several hours or until desired consistency is reached. workmanship for a period of one (1) year from the date of purchase when
• For best results, freeze base for at least 24 hours and process it is used under normal household conditions and maintained according to
immediately after removing from the freezer. If the processed base is the requirements outlined in the Owner’s Guide, subject to the following
still not firm, try setting your freezer to a colder temperature. conditions and exclusions:
The unit is designed to process bases between 9°F and -7°F. What is covered by this warranty?
• The proportion of fat or sugar may be too high in your recipe. Consult the 1. The original unit and/or non-wearable parts deemed defective, in
inspiration guide and use the included recipes as a guide for best results. SharkNinja’s sole discretion, will be repaired or replaced up to one (1)
Frozen treat looks crumbly or powdery after processing. year from the original purchase date.
• When bases are frozen in very cold freezers, they may come out crumbly. 2. In the event a replacement unit is issued, the warranty coverage ends
After running a One-Touch Program, use the RE-SPIN program to make your six (6) months following the receipt date of the replacement unit or
frozen treat smoother and creamier. the remainder of the existing warranty, whichever is later. SharkNinja
• The proportion of fat or sugar may be too low in your recipe. Consult the reserves the right to replace the unit with one
inspiration guide and use the included recipes as a guide for best results. of equal or greater value.
One-Touch Programs will not illuminate. What is not covered by this warranty?
• Ensure the unit is plugged into a working outlet before installing the 1. Normal wear and tear of wearable parts (such as containers, lids,
outer bowl. Then press the power button to select a program. paddles, motor bases, etc.), which require regular maintenance and/
• Make sure the unit is fully assembled for use. If the unit is powered on or replacement to ensure the proper functioning of your unit, are
and the outer bowl is not installed correctly, the install light will flash. not covered by this warranty. Replacement parts are available for
If the paddle is not installed correctly, the install light will illuminate. All purchase at ninjaaccessories.com.
One-Touch Programs will illuminate when the unit is fully assembled. 2. Any unit that has been tampered with or used for commercial
• The unit does not allow you to run programs back to back. Between purposes.
programs, lower the bowl and check the results before raising the bowl 3. Damage caused by misuse, abuse, negligent handling, failure to
and running another program. perform required maintenance (e.g., failure to keep the well of the
Install light is flashing. motor base clear of food spills and other debris), or damage due to
• The outer bowl is not installed or is not installed correctly. Make sure mishandling in transit.
to install the paddle into the outer bowl lid and the lid onto the outer 4. Consequential and incidental damages.
bowl. Then place the outer bowl onto the motor base with the handle 5. Defects caused by repair persons not authorized by SharkNinja. These
centered below the control panel. Twist the handle to the right to raise defects include damages caused in the process of shipping, altering,
the platform and lock the bowl in place. or repairing the SharkNinja product (or any of its parts) when the
Install light is steadily illuminated. repair is performed by a repair person not authorized by SharkNinja.
• The outer bowl is correctly installed, but the paddle is missing or has been 6. Products purchased, used, or operated outside North America.
incorrectly installed. Lower the platform by pressing and holding the bowl How to get service
release button on the left of the motor base while twisting the outer bowl If your appliance fails to operate properly while in use under normal household
handle toward the center. Be sure the paddle is installed in the lid. conditions within the warranty period, visit ninjakitchen.com/support for
One progress bar light as well as all program lights are flashing. product care and maintenance self-help. Our Customer Service Specialists
• The motor has overloaded and needs to be reset. Unplug the unit, are also available at 1-877-646-5288 to assist with product support and
remove the bowl, and allow the motor base to cool for approximately warranty service options, including the possibility of upgrading to our VIP
15 minutes before running again. warranty service options for select product categories. So we may better
• Remove the outer bowl lid and paddle. Ensure no ingredients are assist you, please register your product online at registeryourninja.com
jamming the lid assembly. and have the product on hand when you call.
• The ingredients you are trying to process might be too dense. Make sure SharkNinja will cover the cost for the customer to send in the unit to us for
you are using ingredients with sugar or fat. Follow the recipes in the repair or replacement. A fee of $20.95 (subject to change) will be charged
inspiration guide for best results. when SharkNinja ships the repaired or replacement unit.
• Your freezer might be very cold. The unit is designed to process bases
between 9°F and -7°F. Change the setting of your freezer, move the pint How to initiate a warranty claim
to the front of your freezer, or leave the pint out on the counter for a few You must call 1-877-646-5288 to initiate a warranty claim. You will need
minutes before processing. the receipt as proof of purchase. We also ask that you register your
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients product online at registeryourninja.com and have the product on hand
such as frozen fruit. when you call, so we may better assist you. A Customer Service Specialist
Middle two segments of the progress bar are flashing. will provide you with return and packing instruction information.
• There was an error and the program did not successfully complete. Check How state law applies
that the paddle is installed properly and try running the program again. This warranty gives you specific legal rights, and you also may have
Pint froze at an angle in the freezer. other rights that vary from state to state. Some states do not permit the
• To avoid damaging the unit, DO NOT process a pint that has been frozen exclusion or limitation of incidental or consequential damages, so the
at an angle. DO NOT process if the pint has been scooped out of and above may not apply to you.
then refrozen unevenly.
• Always smooth-out the surface of your ice cream before re-freezing. If the
pint is frozen unevenly, put the pint in the fridge to allow the ingredients
to melt. Then whisk to make sure the ingredients are combined. Refreeze,
REPLACEMENT PARTS
making sure to place the pint on a level surface in your freezer.
Outer bowl will not release from motor base after processing. To order additional parts and attachments, visit ninjaaccessories.com.
• Wait approximately 2 minutes, then try to remove the outer bowl again.
Hold the release button on the left side of the motor base and twist bowl
handle clockwise to remove. This may take some force.
• To prevent the outer bowl from getting stuck on the motor base, make
sure the cavity on top of the paddle is fully dry before processing. Also, GET HELP RIGHT NOW!
when processing different bases consecutively, make sure to rinse and
dry the paddle after processing each base. With some recipes, water DON'T RETURN TO THE STORE.
may freeze between the paddle and motor base causing them to stick
together; drying the paddle between runs will prevent this. Questions or Problems?
Inside of CREAMi Pint is scratched.
• Light scratching of the pint is normal after regular use. To keep CALL US: 1-877-646-5288
the pint from scratching, prep ingredients in a separate bowl and Toll-free customer support line
avoid aggressive use of metal utensils in the pint. Clean with soft,
non-abrasive cloths.
CREAMERIZER, CREAMI, and NINJA are trademarks of SharkNinja Operating LLC. SharkNinja Operating LLC
This product may be covered by one or more U.S. patents. US: Needham, MA 02494
See sharkninja.com/patents for more information. CAN: Ville St-Laurent, QC H4S 1A7
© 2021 SharkNinja Operating LLC 1-877-646-5288
NC300Series_IB_A4_MP_Mv4_210712 ninjakitchen.com @ninjakitchen