PRODUCT DATA

ComfortVIEW™
ComfortVIEW is the Carrier Corporation software that is
the primary human interface to the Carrier Comfort
Network (CCN).
There are two versions of ComfortVIEW software —
single-user and multi-user. The single-user version
permits one user to log on at a time. The computer may
or may not be connected to a Local Area Network
(LAN). ComfortVIEW multi-user version is used on
multiple computers that are connected with a Local
Area or Wide Area Network (WAN). The multi-user
version provides you with one computer acting as the
ComfortVIEW server and several other computers, all
on the same LAN acting as ComfortVIEW clients. You
can use both versions to dial up and access other
ComfortVIEW systems that are installed on remote
computers.
The software is designed to run on a variety of micro-
computers utilizing the Microsoft® Windows® XP Pro-
fessional with Service Pack 2 or Windows 2003 Server FEATURES
with Service Pack 2 operating system. • True System Multi-tasking — no need for a dedicated
ComfortVIEW provides an environment from which you PC – other Windows-based applications can run
can easily perform the following tasks: simultaneously.
• Local Area Network — allows multiple workstations to
• Display dynamic data in both text and graphic modes share a common system database. Allows use of
• Create dynamic trend plots of data from one or most existing building LANs.
multiple controllers • Remote Communications — allows access to remote
• View, print, and acknowledge alarms from the ComfortVIEW databases (via ComfortVIEW Remote
network Site Manager), allowing you to perform all
• Configure operating parameters such as time ComfortVIEW functions from off-site.
schedules, setpoints, and point configuration • Graphical User Interface (GUI) — provides a
• View and configure time and setpoint schedules in consistent look and intuitive operation, utilizes stan-
graphic and text mode dard Windows features and operations.
• Download data to and upload data from controllers • Customized Access Levels — provides you with the
• Override the state or value of selected input and capability to create custom operator access levels
output points and to define which functions are included in each
• Customize graphics and create custom links between level. You can allow or prohibit operator access on an
graphics area by area basis.
• Generate reports from system data and operator • Export data into other application software — you can
activity transport ComfortVIEW data to popular spreadsheet,
• Create custom WorkSPACEs for each user word processor, and database programs.
• Easily backup and store all database information to • Dynamic Data Exchange (DDE) — support to display
disk and force third party software points from within a
• Obtain on-line operator help WorkSPACE. Also supports DDE Poke, which allows
• Create custom programs (BEST++) third party software to force CCN points.
• Time and Setpoint Schedule DLL — includes this
Dynamic Link Library, which allows third party access
to CCN time and setpoint schedules.
• CCN to Ethernet Support — provides for flexible
Specifications subject to change without notice. © 2008, Carrier Corporation 808-237 Rev. 04/08
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
Intel® is a registered trademark of Intel Corporation.
ComfortVIEW™ is a trademark of Carrier Corporation.

Book 4
Tab BC1a
 PRODUCT DATA
location of the ComfortVIEW computer by allowing tion methods, allowing you to specify how you wish to be
the ComfortVIEW computer to be connected to the notified of the existence of alarms or alerts (visually and/
CCN via a CCN to Ethernet gateway. or audibly). You can also customize audible alarm
indication to produce a user-configurable tone or play a
WorkSPACE MANAGER .wav file for different alarm types.
The WorkSPACE Manager function allows you to or-
ganize and view data in a format that is convenient to Each alarm message provides you with information
you. It allows you to create your own custom displays of such as time, date, area and point name, and CCN bus
the data you care about most and save them as Work- and system element number, point value, and alarm
SPACEs. Each WorkSPACE can consist of multiple limit information. In addition, you may create and
ViewSPACEs and trends. A ViewSPACE is a graphic or assign a custom alarm message to accompany each
tabular display of data. This data can be of any type — alarm. This message is attached to the alarm as it is
point display, maintenance, configuration, etc., and can received from the network and is stored along with the
include information from multiple controllers from one, basic alarm information in the alarm file.
or from multiple CCNs. Setpoints, time schedules and You may also customize the presentation of the alarm
all configuration data is easily accessible by clicking on file by sorting it according to different aspects of the
a data point. You can animate ViewSPACE data point alarm information: for example, by time/date, alarm
displays so that changes in state are visually indicated. level, or alphabetically.
ComfortVIEW super VGA graphics feature gives you
the capability to display nearly any type of image — You can record the action you have taken in response
photo quality scans, CAD drawings, or graphics that to an alarm by attaching a note to the alarm entry.
you create using almost any industry standard graphics CARRIER NETWORK MANAGER
software package.
The Carrier Network Manager function allows you to
The dynamic trending feature allows you to trend data display, modify, and delete the areas, controllers, and
from up to six points. Data is displayed in a line graph data tables in your ComfortVIEW database.
format and is stored in a format compatible with spread-
Database contents information is presented to you in a
sheet industry standards. Trend data can also be writ-
graphically oriented directory tree "file-manager" struc-
ten to a file (archived) and then re-displayed later at any
ture. Information is presented in a tabular format that
time.
resembles the worksheets that are employed in many
ALARM PROCESSING widely used spreadsheet programs.
Alarm processing is an automatic and full-time respon- All point displays feature dynamic data. Points currently
sibility of ComfortVIEW. The Alarms function receives, in alarm are highlighted. You can override the state or
annunciates, and stores prioritized alarms. An auto- value of selected points.
print feature prints each alarm message as it is re-
ceived. Controller point maintenance data can be viewed to
allow you to examine a point's or controller's perfor-
Using the ComfortVIEW Alarms function, you can ex- mance. You can also view, modify, and configure a
amine the alarm file, acknowledge alarms, and print all point, a time schedule, or a setpoint. You can easily
or selected alarms. You can see alarms regardless of move and copy data between controllers and tables
the application that you have running on your computer, using the drag and drop feature or the clipboard.
and can jump to a pre-configured graphic or tabular
display of data that is pertinent to the given alarm You can simultaneously display data from multiple
condition. The alarm routing and alarm filter features controllers. You can also simultaneously display any
allow you to filter out alarms that you do not want to see, type of data from controllers at more than one physical
allowing only alarms critical to your specific responsibil- location using concurrent modem connections.
ity to be routed to you. Alarm suppression allows you to Controllers can be grouped, independent of your CCN
suppress the annunciation of specific alarm conditions architecture, into logical groupings convenient for your
to avoid being interrupted by known nuisance condi- viewing such as buildings, floors, areas or regions.
tions.
The Alarms function gives you a choice of alarm indica- Basic or detailed bus scans and system summaries can

Specifications subject to change without notice. © 2008, Carrier Corporation 808-237 Rev. 04/08
Microsoft® ανδ Windows® are registered trademarks of Microsoft Corporation.
Intel® is a registered trademark of Intel Corporation.
ComfortVIEW™ is a trademark of Carrier Corporation.
 PRODUCT DATA
be performed to display conditions in ComfortID and For those situations where the standard reports do not
33CS zoning systems. meet your specific needs, ComfortVIEW report data
can also be accessed by any Windows-compatible
The Carrier Network Manager's Bus Services function
report/database/spreadsheet application allowing you
can be used to perform basic bus scans, detailed bus
to create your own custom reports.
scans, and system summaries on ComfortID and 33CS
zoning systems. These features allow you to quickly and HELP
easily view the conditions in all zones within a zoning The Help function is a complete on-line reference tool
system. that provides you with information to assist in the
REPORTS operation of ComfortVIEW. You can obtain context
sensitive single line and full screen configuration help
The Reports function is used to generate reports from
for all CCN system elements. Help also contains on-
network and database data. Network report data
screen help for every ComfortVIEW command and
collected from various CCN Option Modules that
dialog box. ComfortVIEW also features help wizards
reside in the network. The following reports are
that assist you in setting up reports, alarms, user
available:
profiles, trends, and ViewSPACEs. Just point and click
• Consumable — daily, monthly, and yearly usage data and let the ComfortVIEW wizard do the rest.
available from the Data Collection Option
• Runtime — daily, monthly, and yearly runtime data SPECIFICATIONS
available from the Data Collection Option The hardware requirements for ComfortVIEW are:
• History — point trending data available through the
Data Collection Option • Personal Computer Recommended Minimum Re-
• System Activity — operator activity in any of these quirements:
areas: login/logout, reports, CCNs/Areas, setpoint Server or Standalone —
tables, alarms, WorkSPACEs, operators, configura- • Pentium 600 MHz 256K cache RAM*
tion, forces, remote connections, option tables, time • 512 Mb of memory
schedules, DDE poke and DLL access, setup, • 6 Gb hard disk WITH 1 Gb free for ComfortVIEW
ViewSPACEs, CCN elements. • CD-ROM drive and controller
• Time Schedule — occupancy schedules along with • 17" 800 x 600 super VGA non-interlaced
associated CCN, Area, and associated points on a monitor
controller-by-controller basis. • 800 x 600 video graphics adapter card with 4 Mb
• Alarm Summary — alarm information for specified RAM*
time, date and CCN system element. • Integrated Network controller, PCI Network card,
• Tenant Billing — list of Tenant Billing Option timed or PCMCIA Network card (laptop)
overrides and resulting charges for each tenant. - Standalone system does not require Network
card
You can generate and print reports automatically at an • One free serial port or PCI slot for ComfortVIEW
operator-selected time each day, or manually on com- CCN communications (direct connection)
mand. Reports can be viewed at the ComfortVIEW • Parallel port or USB port for ComfortVIEW key and
workstation before they are printed, exported to disk or optional printer
other long term storage media, and re-generated at a
later date. Client —
• Pentium 300 MHz 256K cache RAM*
GLOBAL FUNCTION MANAGER • 255 Mb of memory
This function provides you with the ability to use • 6 Gb hard disk WITH 1 Gb free for ComfortVIEW
ComfortVIEW to centrally provide timed force, time • CD-ROM drive and controller
schedule, point transfer, and broadcast functions to • 17" 800 x 600 super VGA non-interlaced
multiple local CCNs. monitor
CUSTOM REPORTS • 800 x 600 video graphics adapter card with 4 Mb
RAM*
(Continued)

Specifications subject to change without notice. © 2008, Carrier Corporation 808-237 Rev. 04/08
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
Intel® is a registered trademark of Intel Corporation.
ComfortVIEW™ is a trademark of Carrier Corporation.
 PRODUCT DATA

SPECIFICATIONS - continued

• Integrated Network controller, PCI Network card,

or PCMCIA Network card (laptop)
• One free serial port or PCI slot for ComfortVIEW
CCN communications (direct connection)
- Optional for client system
• Parallel port for optional printer
• Laser, ink jet, or 24-pin dot matrix printer*
- 1 Printer for Alarms and Reports, or
- 2 Printers – 1 dedicated to each function
* These components must be verified operating sys-
tem-compatible by your computer dealer. Video reso-
lution of server and client must match.

The following software is required to support

ComfortVIEW software:
• Windows XP Professional with Service Pack 2, or
Windows 2003 Server with Service Pack 2 operating
system
ComfortVIEW part numbers are as follows:
Single-user version — CEPL130548
Multi-user version — CEPL130549

Specifications subject to change without notice. © 2008, Carrier Corporation 808-237 Rev. 04/08
Microsoft® ανδ Windows® are registered trademarks of Microsoft Corporation.
Intel® is a registered trademark of Intel Corporation.
ComfortVIEW™ is a trademark of Carrier Corporation.